Trabajos customer service manager en DumfriesCrear alertas

Fire & Security Engineer – £55k OTE + Company Van (Private Use) Are you the right candidate for this opportunity Make sure to read the full description below. Salary: £36,000 – £40,000 (depending on experience) OTE: £55,000+ with uncapped commission structure Industry: Fire & Security About the Company Join a large national Fire & Security company that is a Gent system integrator, delivering high-quality solutions across fire alarms, access control, CCTV, and intruder alarm systems. With a strong presence across the UK, this company offers long-term stability, excellent career development, and specialist training opportunities. Benefits – Fire & Security Engineer Competitive salary up to £40,000 basic Uncapped commission structure with £55k+ OTE Company van with private use (BIK opt-in) Overtime rates available 22 days holiday + bank holidays (rising with service) Clear career progression within a national organisation Ongoing training and development, including Gent systems Supportive management and a well-structured working environment Callout rota – managed by area hiring manager with flexibility. Responsibilities – Fire & Security Engineer As a Fire & Security Engineer, you will: Install, maintain, and service fire alarm systems (Gent experience highly desirable), CCTV, access control, and intruder alarms Manage your diary and workload effectively to deliver high-quality service to clients Attend call-outs and emergency repairs as part of a scheduled rota Provide excellent customer service and represent the company professionally at all times Ensure compliance with all relevant industry standards and health & safety regulations Requirements – Fire & Security Engineer Proven experience with fire alarms, CCTV, intruder alarms, and access control systems Gent-trained or experience with Gent fire systems (highly advantageous) Full UK driving licence Strong technical troubleshooting and problem-solving skills Ability to work independently with minimal supervision Excellent attention to detail and a commitment to delivering quality service Why Join? xrnqpay This is a fantastic opportunity to join a national Fire & Security company where you can enjoy: Job security with a well-established, growing business Specialist Gent training and career development opportunities A healthy work-life balance with a typical 9-5 schedule Uncapped earning potential through a clear commission structure Being part of a supportive, experienced team using cutting-edge technology Apply Now! If you’re an experienced Fire & Security Engineer, ideally Gent-trained, , this is your chance to join a large national Fire & Security company offering specialist training, genuine career progression, and uncapped earnings. Keywords to support your application: Gent Fire Alarm Engineer, Fire Alarm Engineer, Fire and Security Engineer, CCTV Engineer, Access Control Engineer, Intruder Alarm Engineer, Fire & Security Jobs, Gent Systems, National Fire & Security Company

We are currently working with a leading UK Facilities Management service provider to recruit a Performance Manager, to be responsibile for reporting on the quality and performance of the contracted services on a large public sector site in the Dumfries area The role: The Performance Manager will be responsible for producing the monthly contract performance and monitoring reports, collating supporting documentation to ensure timely payment of the monthly fee and undertaking audits to check service compliance within the service parameters. The Performance Manager role will involve managing the performance process for contracts. They will be responsible for building relationships with the customer and the client using skills in diplomacy, and managing the customer expectations of service delivery, which will be pivotal for successful contract delivery. The Performance Manager will use Computer Aided Facilities Management (CAFM) systems, which is used to log all service requests made and events reported. This records all the relevant details of each work order, along with the required response and rectification times and the actual response and rectification times, and whether a pass or a fail was achieved for each work order. Candidate requirements: * Ideally educated to a Degree Level or equivalent experience * Strong knowledge of contractual obligations and KPIs * Experience of working in a healthcare environment as well...

Discounts with hundreds of retailers through Entain Deals. Do you love sports or have a passion for great customer service Do you enjoy forming positive relationships As a Retail Customer Service Manager you will be an integral part of the Entain family delivering top customer service and driving st

Scania GB Customer Service Advisor - Dumfries Working Hours: Monday - Friday - Week 1: 07:30 - 16:00, Week 2: 09:30 - 18:00. Every other saturday morning (4 hrs). 42 Hour week on average. Salary from £26,700, plus an excellent benefits package, including: In-house training provided to support career progression • 28 days holiday + public holidays which increases with service • Competitive employer pension • Discounts on major retail outlets, including groceries • 4x basic salary life insurance • Eligibility to receive an annual ‘Company Success Payment’ We have an exciting opportunity for a motivated individual to join our team at Dumfries. As a Customer Service Advisor, you will be at the forefront of customer interaction, and your responsibilities will include building relationships with new and existing customers, coordinating routine servicing, repairs and maintenance, handling queries and raising invoices for work carried out, whilst always keeping our customers up to date. You will have a real passion for delivering a first-class service and an organised approach to your work. Key Responsibilities: • Meet and greet all customers on arrival in a professional and friendly manner. • Manage day to day administrative tasks confidently and efficiently. • Use initiative and be comfortable working as an individual. • Plan, schedule, and coordinate work. • Create and process job cards, checking for existing work in progress. • Check account detail, available credit and obtain relevant authorisation. • Provide timely updates to our customers. • Agree timescales for unscheduled work and follow through to completion. If you are interested in this exciting opportunity, please apply today. Next steps: 1. If you like the sound of this position, please apply today. 2. A member of the Scania Recruitment team will contact you to discuss your application. 3. If you are successful at that stage, you will be invited to have a conversation with the hiring manager. We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you

Job Title: Assistant Retail Store Manager Location: Isle Of Man Hours: 39 hours per week Shift Patterns: 5 days out of 7 (Weekend work included) Salary: Competitive An excellent opportunity has presented itself to join our client, as their Assistant Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for an Assistant Retail Store Manager to join the management team, reporting to the Retail Store Manager. As the Assistant Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers. • Primary Responsibilities Increasing Store Profitability & Sales, • You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to assist the store manager to improve. Reviewing performance and making suggestions to increase sales., • Utilising KPI’s to enhance store performance and sales., • Awareness of store performance, relating to; customer footfall, conversion and average spend., • Ability to show initiative in product placement and prioritise concession., • Ensure staff are consistently aware of sales targets and exceeding expectations. * Ensure staff are trained with regards to visual merchandising., • Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities. Customer Service • Demonstrate good customer awareness and interaction at all times, setting the standard for your store., • Monitor and seek continuous improvement on the level of service given to customers., • Constantly improve product knowledge of your staff and yourself., • Line manager store assistants. Staff Management * Assist the store manager in recruiting staff as authorised by Retail Store Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store., • Assist with onboarding and inducting new staff in line with company expectations., • Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession., • Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch., • Ability to maintain and enhance successful business relationships. Experience & Requirements, • Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc., • Experience with supervising teams., • Confident in supervising small teams and ensuring your team is performing to the best of their ability., • Exceptional customer service skills., • Flexible to work weekends and longer shifts when required., • Happy to be contracted 39 hours per week, with shift flexibility., • Proficient in administration, reporting and health & safety., • Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined above. Please submit your career details to Andrew Bridges at PDA SEARCH & SELECTION LIMITED

As Customer Service Manager, you’ll play a vital role in delivering our promise of Great Service Every Day. We’re looking for a Customer Service Manager to join us at KP Snacks. You’ll lead a high-performing Customer Service team that sits at the heart of our Supply Chain, ensuring accurate or

Basic Qualifications: Bachelor's Degree from an accredited University or College OR ( a High School Diploma / GED with a minimum of 4 years of experience in a customer facing role or and associates degree and a minimum of 2 years of experience in a customer facing role) Eligibility Requirements: Wil

Joining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst kee

Basic Qualifications: Bachelor's Degree from an accredited University or College OR ( a High School Diploma / GED with a minimum of 4 years of experience in a customer facing role or and associates degree and a minimum of 2 years of experience in a customer facing role) Eligibility Requirements: Wil

The service is more responsive to service users’ needs and provide quicker, clearer, more consistent and more appropriate pathways to services, supports and interventions. The organisation and structure of the Emergency Social Work Service was developed to provide an improved level of service to E

This role sits at the heart of our Council’s Procurement Team, which has recently delivered an ambitious and transformative programme which modernised how we procure goods, services and works and prioritises continuous improvement within our new business arrangements. As Procurement Team Leader, y

You'll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our resident's needs are met. Take on General Manager responsibilities and become a CQC Registered Manager if needed. As a Care Home Operations Manager at

Operations Director, Sales Manager, Fitness Manager, Academy Manager, Marketing Manager, Facilities Manager. The Area Operations Manager leads and develops Club Managers, ensuring consistent execution of brand standards, cleanliness, service delivery and operational processes, while driving performa

This role would suit a Business Operations Manager, looking for a long-term opportunity within a growing company that offers flexibility, progression, and the chance to make a genuine impact across the business. Are you a Business Operations Manager or from an analysist background, looking to join a

They are now looking for a Restaurant Operations Manager based in the West Midlands area, a great opportunity for a current operations/area manager or a multi-site manager to join a successful expanding company.

To organise and manage the Duty Manager team in the absence of the Centre Manager. To assist the Contract Manager/Centre Manager in providing appropriate staff training and development. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuine

Excellent salary + bonus + benefits.Shift Team Leader to ensure safe operational and environmental performance of the plant and security of the site.As an Shift Team Leader, you will be responsible for:.Ensure the plant is operated with respect to safety, environmental and operational limits at all

You may also have experience in areas such as Business Development, Trading, Dispatch, Goods, Product, Operations, Supply Chain, Procurement, Logistics, Commercial Manager, Dispatch Manager, Goods Manager, Product Manager, Operations Manager, Supply Chain Manager, Procurement Manager, Logistics Mana

Registered Manager in leading the day-to-day operations of.

Redline Group is partnered with a fast-growing, global trading organisation operating across the technology hardware, and electronic components markets.Alongside a strong core business in electronic components brokerage, the company is now expanding into the finished goods space, specifically focuse

Business Development,Customer Service,Revenue Growth,Product Knowledge,Account Management,CRM,Customer Base,New Customers,Territory,Business Relationships,Sales Goals,Sales Process,Powerpoint,New Clients,Technical Support. These currently include the remote processing of revenues and benefits work r

Ensuring monitoring standards are maintained with regards to order control driver records customer service-related incidents. This role is in support of Cencoras wholesale distribution services in Europe operatingthrough our Alliance Healthcare business. Full time or pro rata part time) bank holida

Were looking for a highly organized and detail-oriented Operations Manager to join our team in Damman United this pivotal role you will oversee the day-to-day operations of our organization ensuring seamless execution of processes exceptional customer experiences and optimal team performance. Coord

Affiliated Companies: Alliance Healthcare Management Services Limited. This role is in support of Cencoras wholesale distribution services in Europe operating through our Alliance Healthcare business. Full time or pro rata part time) bank holidays increasing with service length.

Are you an experienced relationship manager looking to grow your career in a FTSE 100 organisation with marketleading propositions Were looking for a Strategic Account Manager to join our highperforming Group Protection Distribution team working within our Strategic Partnerships function. Collaborat

As a Kitchen Team Leader youll lead by example making sure the team have everything they need so service runs like clockwork! Youll support your team by encouraging and helping them to work well together ensuring every dish served is of the highest standards. Prepare cook and present food that meets

Every day as a Care Team Leader is different but your leadership makes a lasting difference empowering your team to deliver truly life-changing support.Lead and supervise a dedicated team of Care Assistants to deliver outstanding person-centred care in clients own homes.Ensure personal care is alwa

Be a role model to the team on giving great service and making sure every customer receives a warm welcome. As a Team Leader youll lead by example making sure the team have everything they need so the shift runs like clockwork! Youll make sure the team maintain high standards and that our customers

This role calls for a decisive, driven, and deeply experienced Service Operations Manager to take ownership of ROCK’s frontline service capability. Are you ready to take command of a high-performing service desk operation, lead exceptional teams, and set the gold standard for MSP Service Operation

Team Leader – Caller Operations (Remote).We're looking for a Team Leader to take charge of our caller operations across multiple brands.We run both B2B and B2C campaigns, and you'll be managing a large team of callers working across a varied mix of projects.The role covers the full lifecycle: inte

This role is ideal for an experienced supervisor with a passion for customer service, team leadership, and operational excellence within a busy leisure, retail, hospitality or visitor-focused environment. Oversee daily opening and closing procedures, ensuring the venue is fully prepared for customer

Team Leader — Catastrophic & Serious Injury Solicitor (Claimant Personal Injury [PI], Multi-Track).Remote Working - Leeds Office | Up to £90,000 + excellent benefits & bonus.We’re recruiting for a leading claimant practice seeking a Team Leader to help run a high-performing Catastrophic & Serio

Work closely with Global Channels, Product, Services, and Regional Sales teams. Sapiens is hiring a Manager, Channel Enablement & Certification - a key global role for a natural orchestrator who loves empowering partners to succeed. The Manager, Channel Enablement & Certification is responsible for

We are representing a prestigious global management consultancy looking for a Senior Operations Manager to join their internal teams and run the ops for their Design Centre of Excellence (CoE). A background working in Tech, Digital, Professional Services or I.

Working closely with the Design Manager and wider Kier teams, you'll develop team capability, build strong relationships with clients, and help shape how we deliver value across our infrastructure projects.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. To join us in this role, you’ll have experience of working in a customer se

As a Customer Service Advisor, you will join a friendly team of established and supportive Customer Service colleagues and become the voice of RMG. RMG is growing and its Customer Service Contact Centre has exciting opportunities for Customer Service Advisors, to join our supportive team based in No

To shine in this role, you'll need to bring exceptional customer service skills, a positive and proactive mindset, and the confidence to handle challenging situations with professionalism and care. Whether it's by email or phone, you'll deliver outstanding service, solve problems, and escalate comp

Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. You'll engage with customers over the phone, offering support, guidance and helping

Access to Grocery Aid counselling services. At our Finch Close Bakery site in Nottingham, we are passionate about producing high-quality bakery products for our customers while continuously investing in our people and processes. The Bakery Operations Manager will lead operations across the entire fa

Up to £65,000 dependent on experience.Join BAE Systems and you’ll be part of something bigger.As a valued member of our global colleague network, you’ll bring your unique skills and perspectives to help pioneer progress and protect what matters most.You’ll be trusted to play your part in deli

Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. You’ll use your energy and ambition from similar roles where you’ve thrived, m

Safety, Health and Environment.We offer a range of hybrid and flexible working arrangements – please.Join BAE Systems and you’ll be part of something bigger.As a valued member of our global colleague network, you’ll bring your unique skills and perspectives to help pioneer progress and protect

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to e

Excellent customer service skills. Youll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure every customer receives the service they deserve. Passionately provide excellent customer service.

What you’ll do Lead smooth, efficient shifts Train and support new Baristas Energise and motivate your team Maintain high standards across service and coffee excellence Use resourcefulness and adaptability to keep everything running well Who you are A reliable role model with accountability and ma

The Role Develop new business opportunities across the region Build, manage and grow existing customer relationships Identify customer needs and support commercially viable logistics solutions Prepare proposals, pricing and quotations Manage opportunities through the full sales cycle Work closely wi