Customer service manager jobs in North Shields - Page 2Create job alerts

CUSTOMER SERVICE/INTERNAL SALES ACCOUNT MANAGER. As an Internal Sales Customer Account Manager, you will play a key role in supporting our sales operations. Supported by a commitment to safety with 70,000 colleagues across 140 countries bring our global capabilities to local customers and provide lo

The role of Customer Services Inspections Manager will see you carry out inspection works for the Customer Services team to ensure quality of all homes prior and post completion and to identify any necessary remedial works across relevant Miller Homes Limited sites RESPONSIBILITIES: * To act pro

My leading FinTech client are looking for an L&D Manager to own the L&D & Communications roadmap for Customer Services. Good working knowledge of Customer Service Contact Centre.

A leading automotive company in the East Midlands is seeking an experienced Service Manager to oversee customer service excellence and manage team operations. Join a dynamic team focused on nurturing talent and delivering outstanding service.

The Senior Customer Success Manager (CSM) – Service owns the strategic technical relationship with Sprinklr’s enterprise customers in customer service, CX, and contact center operations. Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified‑CXM), em

This role includes helping the Store Manager with company objectives, providing exceptional customer service, and maximizing sales while maintaining efficient operations. A great opportunity for those passionate about customer service and seeking growth in a dynamic environment. A retail company is

A leading SaaS provider in the UK seeks a Customer Service Manager to lead the Exclaimer Desk function. Candidates should possess at least 5 years of management experience in customer service and strong leadership skills. Responsibilities include managing the team, overseeing operations, and ensurin

To provide first line lead support within the small team and the contract dedicated Customer Service environment, providing excellent customer service and ensuring issues are efficiently and effectively understood and resolved with Technical and Commercial support. To provide reports on the Customer

A leading electronics manufacturer seeks a European Operations Manager focused on Customer Service, responsible for producing operation reports and conducting audits.

A new opportunity has arisen for an an experienced and motivated customer service manager to join this luxury retailer on a permanent basis. This role is responsible for overseeing the day-to-day operations of the customer service department, ensuring a high standard of support across all customer t

A leading food wholesaler in Greater London is looking for a Duty Manager to lead customer service efforts and manage a large team. Responsibilities include ensuring compliance with legal standards, training staff, and engaging with customers to improve service quality. The ideal candidate should ha

We are seeking an experienced Sales and Customer Service Manager to lead our centralised Admissions, Sales and Customer Liaison functions, playing a critical role in driving sustainable growth and exceptional customer experience across Residential Aged Care, Home Care and Retirement Living. Lead, co

Manager, Customer Service — London, United Kingdom. We are looking for an engaged leader to take strategic responsibility for our Customer Service Team in London, UK. Strategic planning and implementation of customer service initiatives.

BMW Group is looking for a Service Manager at Park Royal to lead the service facility. This role involves managing the team, ensuring exceptional customer experiences, overseeing financial performance, and maintaining compliance with Health & Safety standards. Candidates should have proven manageria

The Senior Customer Service Manager provides strategic, operational, and people leadership for Customer Service Managers, Operatives, driving excellence in every stage of the customer journey. Wates are looking for a Senior Customer Service Manager to join our Wates Residential team in London to lea

Providing outstanding service to customers and patients, turning each into a brand ambassador for you, your team and Humanly. Alongside your customer service and commercial skills, what matters most is that you have the right mindset: passion, drive, ownership and resilience. Above all, you’ll be

Lead the customer services team to provide the highest standards of service to our customers in a professional and timely manner across all communication channels. Deliver against customer service KPI’s, including speed of response/resolution, first contact resolution, service revenue and satisfac

To provide first line lead support within the small team and the contract dedicated Customer Service environment, providing excellent customer service and ensuring issues are efficiently and effectively understood and resolved with Technical and Commercial support. Ensure that Customer Service is al

WATES is seeking an experienced Customer Service Manager for its Finsbury Park location. The ideal candidate possesses strong analytical skills, excellent communication abilities, and proven experience in customer service management. In this role, you will lead a team of schedulers and administrator

Possess a full and broad understanding of the services required by the account and of other services and technology potentially available along with good project co-ordination skills. During transition phases, the team will work closely with customers on the on-boarding of service/equipment. Provide

The Senior Customer Service Manager provides strategic, operational, and people leadership for Customer Service Managers, Operatives, driving excellence in every stage of the customer journey. Wates are looking for a Senior Customer Service Manager to join our Wates Residential team in London to lea

Deliver on departmental strategy to bring our current inbound outsource team in-house as we pivot to a fully sourced front-line customer service team. You will be responsible for the leadership and day to day management of the Exclaimer Desk functions within Customer Service function. Manage and de-

As a Service Assurance Manager within our Technology Service and Operations team, you'll take ownership of the quality, performance, and commercial rigour of the technology partnerships that underpin how Halfords operates. Collaborate with Service Experience Leads and internal teams to ensure operat

Borough Kitchen Limited is looking for a Customer Service Manager in the United Kingdom to enhance their online customer service function. The role involves leading a team, improving customer experience across various channels, and integrating AI tools to boost efficiency.

Reporting to Ecommerce Operations Manager, you are responsible for leading customer service team to deliver exceptional service, setting performance targets and developing policies to improve customer satisfaction and loyalty. Customer Service Manager - London, United Kingdom. Existing experience in

Lookers Motor Group Limited is seeking a Service Manager for Wimbledon Volkswagen. This permanent full-time role involves leading a motivated team, ensuring exceptional customer service, monitoring department performance, and analyzing market opportunities.

Job Description - Customer Service Manager. The Customer Service Manager leads all broker-facing telephony and live chat teams, as well as overseeing back‑office administration of insurance policies. The role ensures the delivery of high‑quality service to brokers, and internal teams, while driv

Lead and empower colleagues to always put the customer first and deliver outstanding customer service. Whether you have previous experience working in retail, hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service we want to hear from

You will be responsible for the leadership and day to day management of the Exclaimer Desk functions within Customer Service function. Manage and de‑escalate customer conflicts: Effectively handle escalated customer issues, such as complaints, disputes, and strong dissatisfaction. Deliver on depar

A well-known retail brand in London is seeking a Customer Service Manager to lead their in-house customer service team. The ideal candidate will have at least 5 years' experience in ecommerce customer service, exceptional leadership skills, and be educated to degree level. The role involves setting

Tesco Insurance and Money Services is seeking a Customer Service Manager to lead a community of Team Leaders in Newcastle. This role involves ensuring high levels of customer service and continuous improvement while fostering a great work environment.

We are seeking a proactive and service‑focused Assistant Lounge Manager/ Customer Services Manager to support the leadership and delivery of premium hospitality within a Business Class Lounge at Heathrow Airport. Have a contagious passion for food and customer service. This lounge is a sophisticat

A leading technology firm in London is seeking a motivated Customer Service Manager to enhance customer service platforms and support rapid expansion. Responsibilities include aligning customer service strategy and providing data-driven recommendations to senior management. Candidates should have st

We are looking for a Customer Service Manager to shape and strengthen our online customer service function. Demonstrable experience in retail or eCommerce customer service, with exposure to sales and customer development, wedding registry experience helpful. Advance the use of AI within customer ser

Account Manager / Customer Service Executive. Account Manager / Customer Service Executive. Handle day-to-day customer queries and provide service updates in a timely, professional manner.

A leading retail company seeks a Customer Service Team Leader to manage the in-house customer service team and optimize outsourced operations. You will drive performance through effective coaching and implement KPIs to enhance service delivery and customer satisfaction levels. Candidates should have

Customer Service Manager with Estimating Experience. Job Title: Customer Service Manager with Estimating Experience. An established and successful printing company seeks a customer service manager with strong estimating experience.

As our Customer Service Manager, you’ll play a key role in delivering a seamless, high-quality customer experience across every interaction. You have solid experience managing customer service or customer experience teams in a fast-paced environment. Acting as the voice of the customer, you’ll s

Service Assurance Manager - Retail & Customer. As a Service Assurance Manager within our Technology Service and Operations team, you'll take ownership of the quality, performance, and commercial rigour of the technology partnerships that underpin how Halfords operates. Collaborate with Service Exper

Morrisons is seeking a Customer Service Manager in the East Midlands who is passionate about delivering exceptional customer service. Responsibilities include empowering colleagues, responding to customer feedback, and fostering effective relationships with stakeholders.

Bayerische Motoren Werke Aktiengesellschaft is looking for a Service Manager to lead the service facility at BMW Park Royal. Candidates should have proven managerial experience in a service environment, excellent communication skills, and a commercial awareness. Responsibilities include managing the

Customer Service Manager - London, United Kingdom. In-house customer service team. Manage in-house customer service team.

As Customer Service Manager, you will lead and develop a team of schedulers and administrators, ensuring high‑quality service delivery, strong client relationships, and consistent performance against KPIs. Customer Service Manager – Finsbury Park. We are looking for an experienced and motivated

Harrison Scott Associates seeks a Customer Service Manager with estimating experience for a successful printing company in the United Kingdom. The role involves managing customer relationships, taking orders, quoting standard and nonstandard products, and updating customer information in the CRM sys

Reporting to Ecommerce Operations Manager, you are responsible for leading customer service team to deliver exceptional service, setting performance targets and developing policies to improve customer satisfaction and loyalty. Existing experience in managing in-house customer service team and outsou

A new opportunity has arisen for an an experienced and motivated customer service manager to join this luxury retailer on a permanent basis. This role is responsible for overseeing the day-to-day operations of the customer service department, ensuring a high standard of support across all customer t

My leading FinTech client are looking for an L&D Manager to own the L&D & Communications roadmap for Customer Services. Good working knowledge of Customer Service Contact Centre.