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Previous experience in a senior customer service or contact-centre leadership role. Our fantastic client is seeking a confident and experienced Senior Customer Service Team Leader to join them on a 12-month fixed term contract (due to a secondment). This role is ideal for someone who thrives in a le

CUSTOMER SERVICE/INTERNAL SALES ACCOUNT MANAGER. As an Internal Sales Customer Account Manager, you will play a key role in supporting our sales operations. Supported by a commitment to safety with 70,000 colleagues across 140 countries bring our global capabilities to local customers and provide lo

My leading FinTech client are looking for an L&D Manager to own the L&D & Communications roadmap for Customer Services. Good working knowledge of Customer Service Contact Centre.

As Customer Service Manager, you’ll play a vital role in delivering our promise of Great Service Every Day. You’ll lead a high-performing Customer Service team that sits at the heart of our Supply Chain, ensuring accurate order processing, smooth execution and strong collaboration with our custo

Are you an experienced Customer Service Manager? Regional Recruitment are recruiting for a Customer Service Manager. You will play a key role in overseeing the customer service function, ensuring exceptional service delivery, managing a small office-based team, and maintaining strong relationships w

Proven experience in managing a customer service or internal sales team. This role offers the chance to lead a dynamic customer service team, drive operational efficiency, and contribute to the company's ambitious goals. Lead, coach, and motivate the customer service team to achieve exceptional resu

We are seeking an experienced Sales and Customer Service Manager to lead our centralised Admissions, Sales and Customer Liaison functions, playing a critical role in driving sustainable growth and exceptional customer experience across Residential Aged Care, Home Care and Retirement Living. Lead, co

A leading flexible workspace provider in the UK is seeking a Customer Services Manager to oversee the performance of their centre. You will manage operations by ensuring superb customer service and leading a team. Applicants should have a background in customer-focused roles, showcasing leadership a

What We're Looking ForEssential:* Proven experience in project management, ideally within telecoms or a technical delivery environment* Experience delivering customer network roll-out projects, including new builds and upgrades* Exposure to NPI processes and the ability to manage the int

During transition phases, the team will work closely with customers on the on-boarding of service/equipment. Possess a full and broad understanding of the services required by the account and of other services and technology potentially available along with good project co-ordination skills. Provide

Manager, Customer Service — London, United Kingdom. If you have a passion for excellent customer service and leadership, this role is for you. Leading, motivating and developing the Customer Service Team.

Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. Lead and empower colleagues to always put the customer fir

Bayerische Motoren Werke Aktiengesellschaft is looking for a Service Manager to lead the service facility at BMW Park Royal. Candidates should have proven managerial experience in a service environment, excellent communication skills, and a commercial awareness. Responsibilities include managing the

Customer Service Manager - London, United Kingdom. Existing experience in managing in-house customer service team and outsourced contact centre. In-house customer service team.

Morrisons is seeking a Customer Service Manager in the East Midlands who is passionate about delivering exceptional customer service. Responsibilities include empowering colleagues, responding to customer feedback, and fostering effective relationships with stakeholders.

The Senior Customer Service Manager provides strategic, operational, and people leadership for Customer Service Managers, Operatives, driving excellence in every stage of the customer journey. Wates are looking for a Senior Customer Service Manager to join our Wates Residential team in London to lea

You will be responsible for the leadership and day to day management of the Exclaimer Desk functions within Customer Service function. Manage and de‑escalate customer conflicts: Effectively handle escalated customer issues, such as complaints, disputes, and strong dissatisfaction. Deliver on depar

We are looking for a Customer Service Manager to shape and strengthen our online customer service function. Demonstrable experience in retail or eCommerce customer service, with exposure to sales and customer development, wedding registry experience helpful. You will also play an important role in a

A leading technology firm in London is seeking a motivated Customer Service Manager to enhance customer service platforms and support rapid expansion. Responsibilities include aligning customer service strategy and providing data-driven recommendations to senior management. Candidates should have st

Lookers Motor Group Limited is seeking a Service Manager for Wimbledon Volkswagen. This permanent full-time role involves leading a motivated team, ensuring exceptional customer service, monitoring department performance, and analyzing market opportunities.

A dynamic athleisure brand is seeking a Customer Service Manager to lead their team in providing exceptional service across all channels. Candidates should have experience in leading e-commerce customer service teams, with strong problem-solving skills and a keen eye for detail. This role requires a

A well-known retail brand in London is seeking a Customer Service Manager to lead their in-house customer service team. The ideal candidate will have at least 5 years' experience in ecommerce customer service, exceptional leadership skills, and be educated to degree level. The role involves setting

We’re looking for an experienced Customer Services Manager to join our Customer Services team and drive service excellence across every customer touchpoint. At CAF Bank, every one of us contributes to our impact, and as our Customer Services Manager you will play a vital role in delivering an outs

Job Description - Customer Service Manager. The Customer Service Manager leads all broker-facing telephony and live chat teams, as well as overseeing back‑office administration of insurance policies. The role ensures the delivery of high‑quality service to brokers, and internal teams, while driv

A leading electronics manufacturer seeks a European Operations Manager focused on Customer Service, responsible for producing operation reports and conducting audits.

To provide first line lead support within the small team and the contract dedicated Customer Service environment, providing excellent customer service and ensuring issues are efficiently and effectively understood and resolved with Technical and Commercial support. To provide reports on the Customer

A leading SaaS provider in the UK seeks a Customer Service Manager to lead the Exclaimer Desk function. Responsibilities include managing the team, overseeing operations, and ensuring high-quality customer service. Candidates should possess at least 5 years of management experience in customer servi

A new opportunity has arisen for an an experienced and motivated customer service manager to join this luxury retailer on a permanent basis. This role is responsible for overseeing the day-to-day operations of the customer service department, ensuring a high standard of support across all customer t

The Senior Customer Success Manager (CSM) – Service owns the strategic technical relationship with Sprinklr’s enterprise customers in customer service, CX, and contact center operations. Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified‑CXM), em

Above all, you’ll be key to ensuring all our customers only ever receive a truly world‑class service. Alongside your customer service and commercial skills, what matters most is that you’ve got the right mindset: passion, drive, ownership and resilience. You may have run a flexible workspace c

A leading automotive company in the East Midlands is seeking an experienced Service Manager to oversee customer service excellence and manage team operations. Join a dynamic team focused on nurturing talent and delivering outstanding service.

Reporting to Ecommerce Operations Manager, you are responsible for leading customer service team to deliver exceptional service, setting performance targets and developing policies to improve customer satisfaction and loyalty. In-house customer service team. Manage in-house customer service team.

Huws Gray is seeking a Customer Operations Manager in the United Kingdom to ensure highest levels of customer service and operational excellence. The role involves maintaining customer profiles, compliance with health and safety policies, and developing KPIs to drive improvements. Ideal candidates w

You'll work with outsourced service providers, continuously enhance their customer service platforms and deliver a digital service model across their European operations. My leading technology client are looking for a talented and motivated Customer Service Manager to support their rapid growth into

Our Assistant Managers play a critical role in our Customer Service division and are one of the key driving forces behind our customers receiving an exceptional experience, responsible for managing day-to-day service delivery tasks within our Hammersmith contact centre team, and enabling our other A

We are seeking an experienced Customer Service Manager to lead our frontline and escalation support teams across Europe. Based in our UK office, you will be responsible for the end-to-end operational management of our customer service teams, ensuring seamless service delivery from initial contact th

A UK-based managed service provider is seeking a Service Manager to own service delivery for a portfolio of customers. Candidates should have 5+ years in technical Service Management, strong governance skills, and the ability to translate technical language for customers. This role involves building

Above all, you’ll be key to ensuring all our customers only ever receive a truly world‑class service. Providing outstanding service to customers and patients, turning each into a brand ambassador for you, your team and Humanly. Alongside your customer service and commercial skills, what matters

Brompton Bicycle is looking for a Customer Service Trade Manager to lead our Trade Customer Service function during a period of parental leave. Line manage the Customer Service Trade Lead and support the wider Trade Customer Service team. Experience improving customer service processes or operationa

A leading retail company seeks a Customer Service Team Leader to manage the in-house customer service team and optimize outsourced operations. You will drive performance through effective coaching and implement KPIs to enhance service delivery and customer satisfaction levels. Candidates should have

The Senior Customer Service Manager provides strategic, operational, and people leadership for Customer Service Managers, Operatives, driving excellence in every stage of the customer journey. Wates are looking for a Senior Customer Service Manager to join our Wates Residential team in London to lea

As a Service Assurance Manager within our Technology Service and Operations team, you'll take ownership of the quality, performance, and commercial rigour of the technology partnerships that underpin how Halfords operates. Collaborate with Service Experience Leads and internal teams to ensure operat

LASER Energy have an exciting opportunity for an experienced Customer Service Manager to lead, develop and inspire our customer service teams, ensuring exceptional service delivery and supporting the continued growth of our Energy Division. The Customer Service Manager plays a pivotal role in shapin

Sainsbury's Supermarkets Ltd is hiring a Customer and Trading Manager for their Beckenham Store. This role involves overseeing daily operations, leading a small team, and ensuring excellent customer service.

As Customer Service Manager you will lead the customer service team, ensure pricing and invoicing accuracy, improve customer satisfaction, and drive continuous improvement. As Customer Services Manager you will have customer service leadership experience and an understanding of pricing and invoicing

A new opportunity has arisen for an an experienced and motivated customer service manager to join this luxury retailer on a permanent basis. This role is responsible for overseeing the day-to-day operations of the customer service department, ensuring a high standard of support across all customer t