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Build a rewarding sales career with Protect Line! Looking for more than just a job? Want to build a career where you can earn big, grow fast, and feel good about what you do every day? At Protect Line, we help protect what matters most – families, futures, and peace of mind. And we’re looking for people like you to join us. No sales experience? That’s absolutely fine. If you’ve got the drive, we’ll invest in the rest. Already experienced? We’ll give you the platform, support, and rewards to level up even further. As part of your training, you’ll spend 6 weeks in our Bournemouth Head Office, in a programme designed to take you from beginner to sales professional. With your dedication and our support, success is within reach. The Role: Sales Executive You’ll be speaking to people who’ve already shown interest in life insurance – no cold calling strangers out of the blue. Your day-to-day will look like: • Having meaningful conversations with customers about what (and who) they want to protect, • Asking thoughtful questions to understand their situation and uncover their needs, • Using active listening and strong reading and attention to detail to truly understand each customer’s situation, • Matching customers with the right protection plan so they can feel confident about their future, • Working in a role that beautifully blends structure with freedom: you’ll have clear scripts and frameworks so you know where you’re heading, but you’ll also have the freedom to personalise every interaction so each conversation feels as unique as the customer you speak to Who this role could suit: You might be: • Just starting out and looking for a proper career, not just a job, • Moving from retail, hospitality, or customer service into something with higher earnings, • Already in sales and wanting better training, culture, or commission You’ll thrive here if you are: • A natural communicator – you’re comfortable talking to anyone and building trust quickly, • Curious – you like to ask questions and really understand what people need, • Resilient – you don’t give up easily and you’re motivated by targets and results, • Goal-driven – you want to earn well, progress quickly, and build a proper career Investing in Our People to Protect Yours - At Protect Line, we believe that investing in every employee provides a platform for opportunity and growth. Helping people become the best version of themselves is key to delivering an exceptional service that stands out for its authentic care and trust. We view protection as a promise for the future, focusing on keeping our promises, so you can keep yours. Our Values (and what they mean day to day) Our values aren’t posters on a wall – they guide how we show up every day: • Care – for our customers, for each other, and for ourselves, • Collaborate – we work as a team, share what works, and celebrate wins together, • Dare – we’re not afraid to try new things, give feedback, or push for better, • Deliver – we do what we say we’ll do, and we own our results If that sounds like your kind of environment, you’ll fit right in. Why Choose Protect Line? We know you’re not just choosing a job – you’re choosing a lifestyle, career, and future. Here’s what we offer: • Rewarding Pay: Kick off with £30,778 base and enjoy uncapped commission with a realistic OTE of £55,000 – your effort, your earnings, • 4 Day Working Week: Exceed targets by Thursday and enjoy your Friday off fully paid, • Core 100 Club: Exclusive rewards, nights out, and access to our Core 100 Lounge for top performers, • Career Growth: Our platinum pathway is your ladder to success – unlock higher earnings and perks like car and wellbeing allowances., • Enhanced Family Leave: Maternity, paternity, adoption, and surrogacy support when life changes in big ways, • Flexible Time Off: Holiday that increases with service, plus options to buy extra days or cash in what you don’t use. Plus, take paid leave for appointments, emergencies, or any of life’s surprises., • Celebrate Life: Extra paid days for your birthday, your wedding, your child’s first birthday, and even buying a new home, • Paid Charity Work: Make a difference with our 'Day to Make a Difference' initiative, giving you one paid day off a year to engage in meaningful charity work, • Epic Company Events: Our Summer and Christmas parties are legendary—get ready to join the fun, • Sabbatical Opportunities: After 15 years, take 4 weeks paid to travel, reset, or do something big., • Refer & Earn: Bring a friend onboard and pocket £1,500 for each successful hire, • Perks Galore: From eye care vouchers to retailer discounts, enjoy a variety of benefits, • Secure Your Future: Benefit from our pension scheme, death in service benefits, and more So come and join our extraordinary team of customer champions who are all about doing the right thing in every way imaginable. We don't settle for ordinary, we strive for extraordinary! So, if you're someone who loves turning good outcomes into great ones, then get ready for an exhilarating adventure with us! At Protect Line, we believe in equality, diversity, and inclusion. We're proud to be a place where anyone with any background or experience can flourish. Come, see for yourself, and be part of something amazing! If you’re someone who wants to turn good outcomes into great ones – for yourself and for our customers – we’d love to hear from you. Whilst we would love to be able to respond to every application we receive, it isn’t always possible due to the high volume we receive each day. If you have not heard from us within 7 working days, please assume that your application has not been successful.

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description THE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical Information also plays an important role in post-marketing handling of adverse events and product complaints. As part of the Medical Information Contact Center (MICC) team, this position ensures client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings. This position understands client needs, and ensures deliverables meet expectations, including key performance indicators (KPIs) and service levels. This position supports hiring, manages, and develops direct reports, mentors junior staff and has team-leading responsibilities. This position also takes an active role in additional projects to support the MICC team. The role is home office based, and the eligible candidate must hold a valid work permit in the European Union, or the UK. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: CLIENT MANAGEMENT • Ensure client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings., • Understand client needs and ensure deliverables meet expectations, including KPIs and service levels., • Act as liaison with client stakeholders to manage all aspects related to services provided by EVERSANA Medical Information Contact Center Medical Communications (EVERSANA-MICC)., • Perform project escalations in a timely manner when client performance requirements are not met., • Address client concerns in reference to products, services rendered or employee interactions., • Serve as resource person for staff regarding the client, client procedures, and client product(s)., • Participate in client audits and collaborate with EVERSANA Quality to facilitate audits., • Mentor junior staff. Provide initial and ongoing training to staff., • Ensure staff performance and proficiency across client product(s) & procedures., • Monitor and update client resources to ensure staff have the most accurate and current information., • Maintain client and client product information reference files., • Proactively monitor work processes related to handling medical information inquiries and ensure compliance with client performance requirements of EVERSANA-MICC., • Triage and respond to medical information inquiries from physicians, pharmacists, nurses, and other health care professionals, consumers, and payers. Utilize medical information skills to identify, research, and critically evaluate medical literature to create responses to medical information inquiries., • Utilize writing skills for adverse event and product complaint narrative during intake as well as medical inquiry custom responses., • Handle requests across multiple channels and platforms (phone, email, CRM, chat, etc.), • Identify adverse events and product complaints during interactions with customers. Perform intake sufficient to generate adverse event and product complaint reports in compliance with EVERSANA-MICC and client standard operating procedures. Knowledge of FDA’s post-marketing adverse event reporting regulations and safety terminology. Ability to make accurate assessments regarding what information needs to be obtained and the level or depth of information to be collected., • Coordinate processes necessary for responding to product quality-related complaints. This process may involve interactions with personnel in the following departments: Quality Assurance, Regulatory Affairs, and the complainant., • Maintain product, therapeutic area, and client specific requirements knowledge., • Ensure good documentation, high quality, and excellent customer service., • Medical writing and Medical Information content development. Provide medical writing to assist in drafting of Medical Information response documents [FAQs, Scientific Response Documents (SRDs), Custom Response Documents (CRDs)] and/or work collaboratively with medical writing team to develop these materials., • Staffing at scientific medical affairs booths., • On-call responsibilities on an assigned basis., • Miscellaneous projects such as market and competitive product research, operational and process improvements, field team training and field liaison support. EXPECTATIONS OF THE JOB: • Metrics: Maintain and contribute toward process improvement, which positively impacts metrics associated with activities of the Medical Communications Contact Center; metrics are subject to change annually or more often as deemed necessary., • Customer Services: Maintain and improve customer services associated with the activity of the Medical Communications Contact Center., • Hours: Able to work full-time and be flexible with work scheduling as required by clients and management. An individual in this position must be able to successfully perform the expectations listed above. Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. • Education: Advanced healthcare degree in Life Sciences or healthcare degree or equivalent., • Education: Advanced healthcare degree in Life Sciences or healthcare degree of equivalent., • Experience and/or Training: Two to 5 years of Medical Information and/or pharmaceutical industry experiences., • Experiences in a Contact Center and Pharmaceutical industry environment., • Skills in project management and time management., • Technology/Equipment: Technology proficiency in the areas of telephony, Medical Information database, Microsoft Office, and video conference platforms., • Knowledge: Therapeutic expertise. Ability to critically evaluate medical literature. Medical Information contact center systems and processes., • Language skills: fluent English, additional language skills highly desirable., • Experience in Drug Information or a specialty area, particularly in Oncology, Hematology, Immunology, rare disease, Neurology, Cardiology, or other specialty., • Positive Attitude and Energy – Exhibits an upbeat attitude, a genuine interest in others and a sense of humor. Energizes others and heightens morale through her/his attitude., • Communication Skills – Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate., • Innovator – Transforms creative ideas into original solutions that positively impact the company’s performance., • Highly Principled – Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior. Additional Information OUR CULTURAL BELIEFS: Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and empower others to act now. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity I create an environment of awareness and respect. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter

Are You Ready to Elevate Your Career? Mane is on the lookout for driven individuals to join our recruitment team! Join an Investors in People Gold Award-winning organisation that’s setting the standard for workplace excellence. We’re proud to be ranked: 13th Best Company to Work For in the Recruitment Sector 22nd in the East of England Region 23rd Nationally among Small Companies More about Mane: We work with industry leaders in Aerospace, MRO, Defence, Automotive & Motorsport, Mission Critical and Energy & Infrastructure, supporting projects like High Speed 2 and the creation of next-generation vehicles. What do we have on offer? We are looking for a dynamic and relationship-driven Account Manager to join our Automotive division. This is a client-facing role focused on delivering exceptional service to clients and candidates across the automotive sector. You will act as the key point of contact, ensuring strong partnerships, understanding hiring and project needs in detail, and working closely with internal teams to deliver high-quality outcomes. This role involves frequent in-person meetings across the UK and Europe, so a willingness and ability to travel is essential. Benefits • Competitive salary + commission, • Regular recognition, rewards and incentives tailored to your motivations, • Opportunity to achieve a company car allowance, • 22 Days Holiday + Bank Holidays and Birthday Day off, • Clear and supported career progression, • Continuous learning and development with yearly self-development budget, • Private medical insurance including discounts on retail and hospitality, • Wellness initiatives to support good mental health, • Regular social events including trip incentives, team lunches and parties, • 1pm Friday finish! What your responsibilities look like • Meet and speak with clients and candidates to build strong, long-term relationships, • Provide outstanding candidate care and proactive client management, • Identify opportunities to grow accounts and strengthen long-term partnerships, • Act as the primary liaison between clients, candidates, and internal delivery teams, • Make referrals and introductions to other divisions within the business to maximise opportunities, • Proactively identify hiring demands and upcoming recruitment requirements, ensuring the right talent pipelines are maintained at the right time Are you someone who is: • Previous experience in recruitment, account management, or a client-facing role preferred, • Willing to strive to meet client and candidate needs to the highest standard, • A natural problem solver able to identify needs and offer solutions, • Always aiming for high performance, • Prepared to demonstrate our Company values; Passion, Responsibility, Entrepreneurship, Team Spirit and Customer Focus? If you’re interested in this exciting opportunity please apply today. #LoveWhereYouWork #WeAreMane #CreatingOpportunitiesForABetterTomorrow

ABOUT THE CLIENT A world-leading enterprise in the field of intelligent intercom and smart home. It provides full-scenario solutions for residential, commercial office, elderly care, medical care and other scenarios, with its products and services covering more than 130 countries and ranking first in market share in some regional markets. ABOUT THE ROLE As Senior Pre-sales Engineer for the UK market, you will independently lead the full pre-sales technical support process for smart intercom and smart home projects, including needs analysis, solution planning, customised solution writing, and English-language product demonstrations and presentations. You will support the sales team in driving technical marketing activities such as online seminars and exhibitions, developing demo solutions and competitive analysis reports, and contributing to new market development, customer acquisition, co-operation negotiations, agreement signing, and order conversion to support regional sales targets. You will also take ownership of full-cycle technical support for major projects and key customers across the in-sales and after-sales stages, ensuring smooth delivery and effective issue resolution. Acting as the frontline technical expert, you will co-ordinate cross-functional resources to resolve technical issues and complaints, enhance customer satisfaction, and gather customer feedback and market intelligence to support continuous product and service improvement. Key Responsibilities Pre-sales Technical Support • Plan and execute technical marketing activities such as online seminars and exhibitions., • Develop demonstration solutions, customised solutions, and competitive analysis reports., • Support the sales team in exploring new markets and acquiring new customers., • Participate in co-operation negotiations, agreement signing, and order acquisition to support the achievement of regional sales targets., • Independently manage full-cycle technical support for major projects and key customers to ensure successful delivery., • Resolve frontline technical issues and customer complaints, coordinating internal resources to deliver effective solutions., • Continuously improve customer satisfaction through responsive and high-quality technical support., • Collect customer feedback and competitive insights to drive ongoing product and service improvement. Skills, Knowledge & Expertise • Bachelor’s degree or above in Communication Engineering, Electronics, Computer Science, or a related field., • Experience in the smart intercom, smart home, access control, security, or related industries. Exposure to adjacent sectors such as building materials, HVAC, elevators, high-end flooring, luxury furniture, lighting solutions, security cameras, fire safety systems, or other ELV-related products is an advantage., • More than 3 years of pre-sales technical support experience; exposure to overseas markets or independent project delivery is preferred., • Strong solution-writing and presentation skills, with familiarity in competitive analysis methods., • Good project management awareness and a strong customer service mindset., • Fluency in both Mandarin and English for business communication., • Willingness to travel for business as required., • Clear logical thinking, a results-oriented mindset, and excellent communication and co-ordination skills.

Sales & Customer Service Assistant (Central London) Unlock Your Potential And Launch Your Career: Immediate Starts Available! Please Note: Our client is only able to accept candidates who are eligible to work full-time in the UK. They cannot accept current students or international students. Are you ready to join a dynamic company where you can grow and thrive? Located in London, our client's sales and marketing company is well-established, successful, and continuously growing. As a result, they are looking to expand their team, with bubbly and enthusiastic individuals, to work on ongoing, face-to-face field sales campaigns on a full time equivalent basis. This role will include the following aspects: • Develop and implement innovative strategies to drive brand awareness and sales., • Deliver professional and exception customer service by addressing inquiries and providing product information., • Work closely with the team to refine sales pitches and strategies that drive better results., • Travelling to various locations as needed., • Use your excellent communication and interpersonal skills to build and maintain strong relationship with clients. Our client can offer: • Earnings & Incentives: Competitive day rate plus commission, financial bonuses, and performance-based rewards., • Professional Growth: Access to industry-leading mentorship and structured development programmes., • A fun, lively, and fast-paced environment where hard work is celebrated., • Social networking events and opportunities for domestic and international travel. Previous job experience in these areas is not essential as our client will provide access to sales coaching and client product/services training. Our client welcomes candidates with any previous work experience in the following roles: customer service, sales representative, direct sales, field sales, warehouse, retail, call centre, bar manager, hospitality, marketing assistant, front of house, direct marketing, sales assistant, canvassing, and any other customer service or sales role. This is a self-employed role, with fantastic commission-based earnings as well as incentives. This role offers a flexible, full-time equivalent schedule and financial bonus's and incentives to supplement earnings and reward hard work and hitting targets. Please ensure that you attach your up-to-date CV and contact details so the recruitment team can get in touch with you as soon as possible! This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4/5 full days per week (between Mon-Sat) ROLES ARE BASED IN LONDON! *Please note, by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Entry Level Sales Advisor (No Experience Required - Full Training Provided) - Step into success with a rapidly growing sales team in London! Immediate Starts Available! Based in the heart of London, our client is currently recruiting for an Entry Level Sales Advisor to start immediately due to their recent expansion and high client demand. Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can do attitude. The key attributes they are looking for are; • Enthusiastic and proactive attitude., • Excellent English communication skills., • Full time equivalent availability: 4/5 full days a week (Between Mon-Sat), • Bubbly and friendly personality that puts customers at ease., • High customer service standards. Key Responsibilities Include; • Generating new customer base for their clients., • Working with an enthusiastic team., • Working towards collective and individual targets., • Customer service., • Sales acquisition. Previous experience in sales or customer service is not required as you will have access to full client and product specific coaching; however previous retail, hospitality, call centre, warehouse, direct marketing, customer service, or sales experience is welcome. This is a great opportunity to gain experience in the sales sector. This is a unique opportunity for individuals to progress through their company based purely on individual merit and results. If you are someone who is serious about your own career or someone looking for the equivalent of full time hours then this would be more suitable for you. Recognition for hard work is given with an excellent day rate & uncapped performance related commissions and incentives as earnings. The opportunity involves; • Client/Customer Service/Sales/Full product training., • Immediate Starts - Start earning immediately!, • Working alongside like-minded individuals and a great social calendar., • Access to learn with a successful and established team., • Exciting travel opportunities. Our client are currently holding appointments on a first come, first served basis, so send your CV to the recruitment team today and they will contact you with their next availability. To apply for this role please use this site's online system, remembering to attach your CV to your application. Please make sure your full name, address and contact details are available so they can contact you if you are successful. You will be representing clients in event environments within Central London where no experience is necessary to take advantage of this commission-based, self-employed role. Some of the most suitable candidates often come from the following Backgrounds: Sales, Customer Service, Secretary, Driving, Warehouse, Picker, Packer, Assistant, Junior, Hospitality, Student and Admin. They have transferred straight into the self employed opportunity and hit the ground running. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4/5 full days per week. Apply Now for this Immediate Start Opportunity! • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Entry Level Sales Opportunity: Sales Associate - Central London - Full Time Equivalent - Immediate Starts! Seeking a Sales opportunity but don’t have enough experience? Working in retail or sales but feeling held back by limited growth and earning potential? Our London based client has entry-level sales and customer service opportunities available, ideal for candidates both with and without experience. They are committed to developing your skills with one-to-one sales guidance provided from day one and throughout your career. Please Note: Candidates must be UK residents or eligible to work full-time UK. The Ideal Candidate Will Have: • Self-motivation., • Full-time availability., • Strong English communication skills (verbal and written), • A friendly personality., • Confidence., • A desire to progress. The Role: • Represent clients in various face-to-face campaigns across London., • Provide customers with genuine sales advice and fantastic customer service., • Opportunities for both national and international travel., • Brand awareness fee plus commission pay structure., • Team collaboration., • Continual recognition for your hard work. This is a fantastic opportunity for people who work as retail assistants, shop assistants, marketing assistants, hospitality, warehouse assistants, and anyone currently in the sales and customer service industry. The role will require you to work in field-sales campaigns, on a full-time equivalent basis, in the London area. This opportunity is self-employed, earnings are based on a brand awareness fee plus commission. You are in full control of your earning potential while getting the recognition and financial benefits you deserve. Click the 'APPLY' button and please follow the online application process and a member of our client's recruitment team will be in contact with you if they wish to take things further. Roles are based in Central London! This role is not suitable for candidates still in education (school/college/university), or current international students. Due to availability; our client is seeking candidates who can work 4/5 full days per week. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

An exciting opportunity to join our technical division. Who are we? Lavazza Professional is the Business-to-business (B2B) arm of Lavazza Group; as a brand we have grown over the last 120 years from a small Italian artisanal company to an industrial giant. Throughout our growth, we have remained family owned, and our passion for quality coffee is coupled with a spirit of entrepreneurship, defined by innovation and a sense of responsibility. At Lavazza Professional, our goal is to fuel workplace productivity and wellness, we bring high performance vending technologies to offices and factory floors in over 10,000 businesses across the UK. Partnering with some of the nation’s best loved drinks brands, we make sure choosing the perfect menu couldn’t be easier. With significant investment into research and development, we now offer a wide range of customised vending solutions and our range is ever expanding. As a company, we are proud to announce our “Roadmap to Zero”, our aim is to completely neutralise the Group’s carbon footprint by the end of 2030. With an investment of about €50million in the 2020-2021 period, you can be proud to join a company dedicated to sustainability, innovation, and employee development. What is the role? We are seeking a field based Field Service Engineer to act as an ambassador for Lavazza Professional to deliver an industry leading service to our customers. Based within a territory, you will be responsible for effectively managing reactive and proactive high quality machine servicing and the installation and decommissioning of machines as required. This position will cover London, The City and West End areas and surrounding locations when needed, you must be located within easy commute of these areas and be used to travelling around the busy London locations and willing to travel various distances. The successful candidate will be a highly motivated, customer focused individual who seeks to drive value and optimise ways of working, increasing customer engagement and role modelling the Lavazza values. Key responsibilities will include: • Installation of our machines at customers’ sites, including the delivery of training and building customer relationships, • Proactively maintaining and repairing our machine base to the defined standards, • Decommissioning machines that require movement and reinstalling when the customer is ready, • Understanding and complying with all Health & Safety requirements and regulations, • Meeting core operational objectives and driving account profitability, • Managing customer and business demand in your own territory whilst working with your team to meet regional KPIs, • Be able to travel outside of own territory to support other areas and regions when the business requires support, • Be able to stay overnight if requested to support training requirements and needs, operational & business needs and Business and team meetings planned in over the year, • Accurate management of spares to minimise cost and eliminate stock-outs, • Ownership of local problems through to resolution to maximise customer satisfaction, • Leading and participating within the team environment, including attendance at team meetings, • have GCSE or equivalent passes in Maths, English, and Science (formal qualification in electrical or electromechanical field preferred), • have experience within a Customer facing role dealing with issues/complaints effectively, not just customer service., • have experience within a technical or mechanical role which requires fault finding and fix, • be competent at using Microsoft Office applications; Outlook, Excel, Word, • be a strong communicator with the confidence to upsell and provide recommendations, • be able to work remotely with the ability to prioritise based on customer & business demand with limited supervision, • Competitive salary, • Annual bonus - profit and performance dependent, • 25 days holiday plus bank holidays, • Pension Scheme, • Private Health Care, • Plus a range of health and well-being benefits, • Company vehicle, • Company discounts

Kick Off Your Long-Term Sales Career in Dartford (Slade Green) Comprehensive Training and Excellent Benefits - No Experience Required Start Date: Immediate start opportunities available! Full-time equivalent availability required Based in Dartford, our client is currently recruiting for bubbly and ambitious Entry Level Customer Sales Assistants, with full-time equivalent availability, due to portfolio expansions and high client demand. This is an immediate start opportunity for motivated individuals. Dealing with all aspects of our client’s sales, customer service, and promotions campaigns, these are varied roles requiring dedication, flexibility, and a can-do attitude. The key attributes they are looking for are; • Must be eighteen or over to apply for this position., • Excellent English communication and interpersonal skills., • MUST be able to commute to Slade Green office on a daily basis., • Proactive and professional manner., • Self-motivated and energetic, committed to building skills and advancing within the field of sales., • Candidates with full time equivalent availability - (4/5 days Mon–Fri, optional Saturday also possible), • Unfortunately this role is not suitable for students, or current international students. No previous sales or customer service experience is required, as full client and product training is provided. Applicants with no experience are welcome, as are those from hotel, receptionist, waiter/waitress, bartender/bar work, barista, and restaurant work backgrounds. They highly value the transferable customer service skills gained in events, host/hostess, front of house and hospitality roles. If you have experience in any customer-facing environment, we want to hear from you! What they offer: • Financial incentives to supplement earnings and reward hard work and hitting targets., • Join a close-knit, driven company culture where like-minded individuals bring energy and ambition to work and celebrate together with a lively social calendar., • Access to learn valuable skills and continuously grow both personally and professionally., • Invites to exclusive events and exciting international travel opportunities. The roll and key responsibilities: • Team collaboration., • Contributing to company objectives while advancing individual aims., • Face to face customer service., • Boosting client growth through new customer engagement., • Residential-based sales environments, • Sales acquisition. This is a unique long-term career opportunity for individuals to progress through the company based purely on individual merit and results. If you are someone who is driven and serious about your own growth and establishing a successful career path, then this would be suitable for you. This is a self-employed role where recognition for hard work is rewarded with excellent uncapped commission-based earnings. This role is based in Slade Green, Dartford. This role is not suitable for candidates still in education (school/College/University), or current international students, due to availability, our client is seeking candidates that can work 4/5 full days per week (between Mon-Sat) • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Job title Fire Alarm Commissioning Engineer Location West London Salary or rate £45,000 plus company van Contract type Permanent About the role An excellent opportunity has arisen for an experienced Fire Alarm Commissioning Engineer to join a growing team delivering high quality fire safety solutions across West London and surrounding areas. This Fire Alarm Commissioning Engineer role focuses on the commissioning, testing, and handover of fire alarm systems, ensuring all installations meet current British Standards and client requirements. As a Fire Alarm Commissioning Engineer, you will be responsible for configuring addressable fire alarm systems, carrying out detailed system testing, and ensuring full functionality prior to handover. This Fire Alarm Commissioning Engineer position involves working closely with installation teams, project managers, and clients to ensure projects are completed safely, efficiently, and to a high standard. The successful Fire Alarm Commissioning Engineer will demonstrate strong technical expertise, attention to detail, and the ability to work independently while maintaining excellent communication. Key responsibilities • Commission fire alarm systems in line with current British Standards including BS 5839 and project specifications, • Configure and program addressable fire alarm panels and associated devices, • Carry out full system testing including cause and effect to ensure correct operation, • Identify and rectify faults during commissioning to ensure systems are fully functional, • Complete final inspections and prepare systems for client handover, • Produce accurate commissioning documentation, test results, and certification, • Liaise with installation engineers, project managers, and clients to ensure smooth delivery, • Provide technical support and guidance to site teams where required, • Ensure all work is carried out in accordance with health and safety regulations, • Attend site meetings and provide progress updates where necessary, • Support system upgrades, modifications, and troubleshooting of existing systems, • Maintain high standards of workmanship and customer service at all times Skills and experience required Essential: • Proven experience as a Fire Alarm Commissioning Engineer, • Strong knowledge of British Standards including BS 5839, • Experience commissioning addressable fire alarm systems, • Ability to program and configure a range of fire alarm panels such as Gent, Advanced, Morley, or Kentec, • Solid understanding of cause and effect programming and system integration, • Strong fault finding and diagnostic skills, • Ability to read and interpret technical drawings, schematics, and specifications, • Good understanding of health and safety regulations, • Excellent communication and organisational skills, • Ability to work independently and manage multiple projects, • Full UK driving licence Desirable: • FIA qualifications or manufacturer specific training, • Experience working on large commercial or high rise projects, • Knowledge of other life safety systems such as smoke control or emergency lighting, • Experience supporting installation teams or mentoring junior engineers What is on offer • Company van provided, • Five weeks holiday plus bank holidays, • Paid travel time, • Strong progression opportunities, • Company pension scheme, • Enhanced overtime rates, • Company mobile phone, tools, and uniform provided How to apply If you are an experienced Fire Alarm Commissioning Engineer seeking your next opportunity in West London, this Fire Alarm Commissioning Engineer role offers excellent long term prospects. Please apply with your CV as soon as possible to be considered for this Fire Alarm Commissioning Engineer position.

Role Title: Immigration Manager Location: London hybrid - travel to London office 3 days a week Contract Duration: 12 months (with potential to extend) Day Rate: Competitive (Inside IR35) Deloitte Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte. Background Deloitte is a market-leader for business immigration services and is the largest single provider of immigration advice to corporate clients and their globally mobile employees in 140 countries. Deloitte’s Global Employer Services (GES) practice put the client experience centre stage. We deliver immigration services with mobility tax services and to regulatory standards set by the Deloitte Legal practice. The Role We are seeking ambitious candidates from diverse backgrounds who want to support client’s and individuals with their life changing decisions to move to new countries. You must have a background in UK immigration law including immigration technology, project management and core legal work. You will have a passion for customer service and work with our team of Consultants and Managers, as a key part of our service delivery model. You will also receive on the job training on all aspects of our work. Essential Skills & Experience: • Delivering technically accurate and commercially sound advice with great customer service to our clients., • Provide day to day support to Analysts and Consultants which includes delegation and review., • Leading and establishing the case strategy on a full range of UK visa applications to enable international moves., • Knowledge of UK immigration rules, laws and systems and keeping up to date with changes in immigration policies and wider global immigration trends., • Preparing detailed strategic and compliance advice to provide clients looking to manage a range of factors in their international business/lifestyle., • Participating in our knowledge management culture including assisting, preparing news, training, thought leadership pieces, business development and client projects as required., • Proper use of firm systems for data analysis, reporting, filing, billing and other administrative duties to ensure effective account management., • Manage effectively in diverse teams within an inclusive team culture where people are recognised for their contribution., • Prior UK Immigration experience is required, • Knowledge of the different working visas (i.e. skilled worker, ILR and Global business mobility)., • Experienced in overseeing a team delivering large volumes of individual cases., • Experienced with delivering a great client/customer service and building client relationships., • Be pro-active, process driven and have attention to detail., • Data analysis - experience of using a case management system and running reports for cases. IR35 As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (‘PSCs’). All Associates must contract under PAYE arrangements through a Deloitte approved ‘Employment Company’ (aka ‘umbrella company.’)

Role Summary We are looking for an experienced SAP SuccessFactors Consultant to join our UKI Consulting team. You will work across a diverse mix of local and international clients, delivering new implementations and enhancements while supporting existing clients with ongoing requirements. Your primary focus will be on SAP SuccessFactors Employee Central, with opportunities to lead or support additional modules. Ideally, we are looking for a consultant with certification in Employee Central plus at least one additional module such as Time Management, Onboarding, Compensation, or Performance & Goals. We welcome candidates with alternative SuccessFactors certifications, provided they demonstrate a strong willingness to grow and expand their skills across other modules. In this role, you will collaborate closely with clients across the UK, Ireland, and globally to optimise their HR processes through effective system configuration, solution design, and expert guidance, and this may include integration to SAP/EC Payroll. Join us and become a valued member of the Zalaris Consulting team. Please note: This is a home‑based position with travel to client sites as needed (typically this is occasional only). Although the role is for a Senior Consultant, we will consider Consultant‑level candidates who can evidence an appetite and ability to learn and progress rapidly. Your Responsibilities • Lead workshops and requirements‑gathering sessions to help clients maximise the value of SuccessFactors solutions., • Support existing clients with workshops, fixes, solution recommendations, and advisory services., • Understand and document scope, requirements, processes, system configuration, testing plans, and related activities., • Prepare key project documentation such as workbooks, blueprints, and test scripts., • Configure and customise the SAP SuccessFactors Employee Central module., • Assist with the setup of HR environments across client landscapes, including cutover activities and instance migrations., • Coordinate configuration tasks, working with onshore and offshore teams to ensure alignment with client needs., • Participate in testing cycles, identify defects, raise SAP support tickets, and manage defect resolution from build through post‑go‑live., • Deliver end‑user training and create high‑quality documentation., • Prepare and deliver knowledge‑transfer sessions., • Collaborate closely with other SuccessFactors specialists across the organisation., • Communicate regularly with functional teams and customer stakeholders to ensure alignment., • Contribute to a smooth transition of projects into support at project closure., • Produce final handover documentation for clients and the Zalaris support team., • Add value to our customer deliveries in a customer-centric fashion. Education and Experience • At least 5 years of hands‑on SAP SuccessFactors Employee Central experience, including leading and supporting delivery projects., • Proven full-cycle implementations - your true expertise is more important than your bachelor's degree., • Full professional proficiency in English (written and spoken)., • SAP SuccessFactors Employee Central certification., • Experience in additional modules, such as Time Management, Onboarding, Compensation, or Performance & Goals, is a strong advantage., • Knowledge of SuccessFactors integration with SAP/ECP Payroll and replication processes is beneficial., • Strong communication and interpersonal skills, with the ability to engage technical and non‑technical stakeholders effectively., • A high level of accountability, especially when working under pressure., • Demonstrated commitment to problem‑solving, with strong analytical and organisational skills., • Ability to work independently and in collaborative team environments., • Willingness to mentor and coach colleagues and contribute to team development. What we offer - Financial benefits • Customer and Employee Referral schemes, • Occupational sick pay (8 weeks), • Occupational maternity leave package (12 weeks), • Life assurance (3x basic salary), • Employer pensions contributions of 5%, • Bonus scheme with accelerators, • Private Medical Insurance (with option to add dependents), • Employee education and apprenticeship opportunities (i.e. free SAP learning and/or relevant qualifications), • Financial rewards for long service and achievements, • Free eye tests, • Monthly ZALOTTO! (£100 cash prize draw) What we offer - Non-Financial benefits • An open and supportive working environment with like-minded, highly skilled consultants, • Work-life balance and flexibility ethos, • Strong leadership with an open-door policy, • Non-hierarchical approach to people management, • Company social and team bonding events, • Annual Leave Purchase scheme, • Additional leave for Long Service (+1d holiday from start of 5th year of service), • Corporate branded merchandise

Job Title: Senior Conference Producer Company: IQPC Location: London, UK (Hybrid, three days in office) About Us: The International Quality and Productivity Centre (IQPC) are devoted to creating and executing content driven B2B events for senior executives globally. We are an entrepreneurial business and a market leader recently celebrating our 50-year anniversary. As a Conference Producer at IQPC, you'll lead the curation of international industry-leading events, fostering interactions between Fortune 1000 brands and solution providers. Your role involves using a consultative approach to understand organizational challenges, creating customized conference agendas that address industry needs. These invitation-only conference and networking events facilitate face-to-face interactions, pre-qualified lead generation, thought leadership, networking, and brand awareness in niche markets, providing efficient solutions for both end users and service/solution providers. Key Responsibilities: As a Conference Producer, you will be developing, managing and delivering events with outstanding content and exceptional customer experience, enabling business leaders to drive innovation within their companies. • Produce 3-4 events per year, • Conduct telephone and web-based market research to develop educational content, identify conference topics, • Create cutting edge agendas and recruit executive level speakers, • Guide sales, marketing and operations teams to create successful events, • Project manage events from concept to delivery – set the vision and see it come to fruition, • Delivering conferences on site. Travelling domestically and internationally to represent IQPC and support an outstanding customer experience. We’re looking for someone with: • 3 years experience of commercial conference production, • Proven ability to achieve deadlines, • Self-motivated with great time management skills, • Confident with strong communication, project management and leadership skills, • Strong copy writing – able to deliver gripping content that captures the attention of our audiences, • Intellectually curious with a willingness to learn about new topics, • Effective collaborator and team player, • Creative; always looking to innovate content and take events to the next level What we offer you: • A hybrid work environment with an office in central London (3 days in office / 2 days at home), • Career growth opportunities within the company and a focus on personal development, • A supportive and fair work environment with equal opportunities for all, • Opportunity to travel internationally to events (United States based), • 25 days holiday entitlement per year (plus 1 extra day for each full year of service up to a max. of 30 days), • Health Cash Plan providing a range of wellbeing benefits, • Life Assurance Scheme, • Optional Pension Scheme (3% employer contribution, 5% employee contribution), • Access to Victoria Privilege Card (discounts at local retailers, restaurants, etc

Retail L&D Partner Location: London-based (4 days per week in the office, with occasional international travel) Salary: £50,000–£60,000 We’re partnering with a much-loved global retail brand known for its exceptional in-store experience and strong sense of community. They’re now looking for an energetic, hands-on Retail Training Manager / L&D Partner to help elevate service standards across their network of international stores. This is a practical, high-impact role. You’ll be spending time in stores, coaching teams, delivering on-the-ground training, and building confidence and consistency across retail teams worldwide. You’ll bring people together, refine what’s already in place, and inject fresh energy and structure into how training is delivered. What you’ll be doing: • Visiting stores (mainly in the UK, with occasional global travel) to deliver service and leadership training, • Supporting store and regional managers to embed great customer experience and team culture, • Reviewing existing training materials and identifying opportunities to improve or refresh, • Creating practical, engaging, and accessible training content that brings brand values to life, • Working closely with the Retail and People & Culture teams to ensure alignment across the business About you: • You’ve delivered impactful retail training before - ideally across multiple sites or regions, • You’re confident, positive, and naturally hands-on - happy to roll your sleeves up and get stuck in, • You love spending time in-store and helping teams bring great service to life, • You’ve got strong communication and coaching skills and can engage all kinds of learners, • You’re proactive, full of energy, and thrive in a fast-paced, collaborative environment An interest in sport or active lifestyles would be a bonus, but above all, this role suits someone who loves people, service, and creating great customer experiences. Working pattern: This role is predominantly office-based (4 days per week) at the North London HQ, with one day working from home. The role will also involve some short travel stints to support stores both in the UK and internationally.

Productivity Business Partner - ISS (12 Month Fixed Term Contract) We are looking for a driven and pragmatic professional to support on-account teams in delivering maximum efficiency across the business. This role will play a key part in deploying productivity programmes on site, ensuring accurate data capture, meaningful reporting and strong compliance through physical audits. Working in a highly matrixed environment, you will liaise and influence across operations, account teams, programme leads, SMEs and frontline colleagues to embed best practice and deliver measurable performance improvement. Key responsibilities: • Support data capture, cleansing and analysis to ensure accurate productivity metrics, • Deploy productivity and efficiency programmes across identified sites and accounts, • Audit sites for compliance, identify gaps and develop action plans to address them, • Train and support on-site teams to embed productivity improvements at frontline level, • Work with programme leads to report progress and manage delivery against plan, • Engage and influence key operational stakeholders to deliver agreed outcomes, • Report progress, milestones and risks to senior stakeholders, • Support delivery of financial benefits for the business and the customer About you: • Experience within Facilities Management (outsourced or in-house), • Strong interpersonal and influencing skills with a collaborative mindset, • Understanding of project management principles, • Tenacious, pragmatic and results-focused, • Customer service experience with a strong service-led mindset, • Ability to manage your own workload and prioritise effectively, • Flexibility and mobility, with countywide travel required, • Service line experience in cleaning, catering, security, workplace or engineering (desirable)

GOAT Interactive is the online division of the Editec Group. The objective of GOAT Interactive is to use the vast knowledge of Africa, combined with digital excellence, to ensure that all of our brands occupy the podium positions in the countries we operate in. With a growing presence across Africa, GOAT represents one of the largest groups of gaming brands on the continent. Job Summary: We are seeking a dynamic and versatile Training Specialist to join our team. In this role, you will not only provide exceptional customer service but also travel to local offices to deliver training programs to our teams. The ideal candidate is a strong communicator, a problem-solver, and a passionate educator who can adapt to different environments and audiences. Key Responsibilities Customer Service: • Resolve complex or escalated customer issues that first-line agents cannot address, • Provide expert-level support for account related problems., • Maintain accurate records of customer interactions and transactions., • Collaborate with internal teams to escalate complex customer issues., • Communicate with Local CS Teams via email, and messaging applications to provide detailed explanations and resolutions. Quality Assurance: • Ensure that all customer interactions meet company standards and policies., • Monitor and evaluate the quality of service provided by first-line agents. Training Delivery: • Travel to local and regional offices to deliver training sessions to customer service teams and other staff., • Develop and update training materials, including presentations, handouts, and guides, to ensure they are relevant and effective., • Conduct needs assessments to identify knowledge gaps and tailor training programs accordingly., • Facilitate engaging and interactive training sessions, both in-person and virtually, to enhance team performance and customer service skills., • Monitor and evaluate the effectiveness of training programs, gathering feedback and making improvements as needed. Additional Responsibilities: • Stay up-to-date with company products, services, and policies to provide accurate information to local teams and trainees., • Build strong relationships with local teams to foster collaboration and knowledge sharing., • Assist in the onboarding process for new customer service agents, ensuring they are well-prepared for their roles., • Represent the company professionally during travel and training engagements. Qualifications Experience: • Minimum of 2 years of experience in customer service or a related field., • Proven experience in delivering training or presentations to groups. Skills: • Excellent verbal and written communication skills, fluent in both Portuguese and English., • Strong interpersonal and relationship-building abilities., • Ability to travel frequently and work flexible hours as needed., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software (Salesforce Service Cloud a bonus)., • Organizational and time-management skills to balance customer service and training responsibilities., • Problem-solving skills and the ability to think on your feet. Key Attributes: • Self-motivated and proactive., • Adaptable to changing environments and schedules., • Passionate about helping others learn and grow., • Patient, empathetic, and customer-focused. If you are a customer service professional with a passion for teaching and a willingness to travel, we encourage you to apply for this exciting opportunity to make a meaningful impact on our teams and customers! Frequent travel to local and regional offices is required (Africa) If you are a customer service professional with a passion for teaching and a willingness to travel, we encourage you to apply for this exciting opportunity to make a meaningful impact on our teams and customers! * Please note that we operate a hybrid working model of 3 days in the office and 2 days working from home! Please make sure this works for you before applying *

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Position Overview We are seeking an experienced and dynamic Senior Director of Infrastructure Operations Engineering for EMEA. Infra Ops Engineering focuses on ensuring that the infrastructure and systems within our Data Centers are robust, reliable, and capable of meeting the demands of continuous operation with minimal downtime. They have a multi disciplined team that consists of Electrical, Mechanical, Controls and permitting subject matter experts that are involved from the concept design through to the handover of the project and providing ongoing support for teams in the field for the full lifecycle of the building. Essential Job Functions • Oversee the management and administration of Infrastructure Operations teams supporting DC design, delivery and operations, • Build, mentor, and scale high-performing engineering teams across various disciplines. Foster a collaborative, results-driven culture within the engineering, • Partner closely with Field Operations to ensure maximum uptime and compliance, • Provide strategic direction for ops engineering activities, including safety, testing and validation. Align engineering initiatives with VDCs overall business objectives., • Work closely with other departments (e.g., Design, Sales, Operations) to ensure engineering initiatives support customer needs and business priorities., • Develop and implement engineering processes, tools, and metrics to ensure high efficiency, quality, and scalability of engineering operations., • Ability to set a strategic vision for technology and engineering, balancing long-term goals with immediate business needs., • Excellent communication skills with the ability to present technical concepts to non-technical stakeholders and senior leadership., • Exceptional analytical skills with the ability to address complex engineering challenges and deliver innovative solutions under pressure., • Passionate about working in a high-growth, fast-paced environment with a focus on innovation, sustainability, and collaboration., • Drive the development and implementation of improved standards for safety, maintenance and scaling efforts. Job Requirements • Bachelor’s degree in Engineering, Computer Science, or a related field. Master’s in Engineering preferred., • Minimum of 10-15 years of MEP engineering experience, including at least 5+ years in a senior leadership role (Director of Engineering, Director of Engineering, or similar)., • Strong background in systems engineering, power distribution and advanced cooling systems (preferably in data centres or related industries)., • Proven experience building, leading, and scaling engineering teams in fast-growing organizations. Strong mentorship abilities with a focus on team development and career growth., • Strong background in industrial Safety, certifications, compliance frameworks (preferably in Data Cantre or related industry), • Track record of excellent communication, interpersonal, and stakeholder management skills, with the ability to influence and collaborate effectively across all levels of the organization., • Strategic problem solver with a hands-on approach to problem-solving and a passion for operational excellence., • Demonstrated expertise in reliability engineering and project management., • Consistent track record of excellent internal and external customer service., • Travel required is expected to be up to 25% but may increase over time as the business evolves. Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

Job Role: PMO Senior Project Manager Job Type: Full Time, Permanent Location: London or Peterborough , Hybrid (3 office days a week) Role purpose: The Senior Project Manager is responsible for the end to end delivery of complex business and technology change initiatives, ensuring successful outcomes across cross functional teams in a fast paced environment. The role combines strong delivery focus, financial management, and stakeholder engagement to ensure projects land on time, within budget, and to a high standard of quality. They will work closely with senior stakeholders—including CSuite—providing clear updates, managing risks, and ensuring that all change activity aligns to business strategy and governance standards. This role will oversee multiple concurrent projects, balancing competing priorities, resources, and timelines, while maintaining strong stakeholder alignment. Key accountabilities: Project Delivery • Lead and manage complex, multidisciplinary business and technology projects, including digital transformation implementations, ensuring delivery on time, within scope, and within budget, • Shape, scope, and mobilise new initiatives, guiding teams through business case development, planning, financials, and mobilisation into full change programmes., • Develop comprehensive project plans, defining scope, objectives, and deliverables. Create timelines, budgets, and resource allocation strategies., • Define key project milestones and complete overall reviews, conduct release readiness reviews, Business Go/No-Go reviews and capture key lessons learned, • Oversee concurrent projects, balancing competing priorities, resources, timelines, and stakeholder expectations., • Work closely with key internal teams and stakeholders to ensure successful project delivery and transition to BAU Stakeholder Communication • Identify, engage, and manage key stakeholders across the project lifecycle, ensuring strong communication and alignment., • Provide clear, accurate, and timely updates, escalating risks and issues that may impact delivery or benefits realisation., • Confidently communicate at all levels, including SLT and Board, providing well-structured summaries and presentations. Governance, Reporting & Best Practice • Develop, design, and maintain project plans, financial controls, documentation, and reporting artefacts in line with PMO governance., • Ensure adherence to best practice delivery standards and contribute to continual improvement of PMO frameworks and tools., • Support the evaluation, initiation, and shaping of new project ideas into viable, well defined delivery programmes., • Apply appropriate delivery methodologies (Waterfall, Agile, hybrid), ensuring effective governance, RAID management, and reporting., • Ensure compliance with policy, audit and legal requirements such as Health & Safety, GDPR, and follow company policies Risk, Issue and Dependency Management • Identify potential risks and develop strategies to mitigate them. Monitor and address issues as they arise to keep the project on track., • Manage crossteam dependencies, coordinate internal and external resources, and address blockers., • Quickly identify and address project-related issues and obstacles. Use critical thinking and problem-solving skills to find effective solutions., • Ensure continuous quality control and issue management throughout project execution. Leadership & Team Development • Lead crossfunctional project teams, fostering high performance and collaboration., • Provide guidance and mentoring to junior PMO team members, supporting capability development., • Role model positive, collaborative and agile ways of working with all areas of the business with clear thinking and strong communication, being able to lead working groups to facilitate resolution of issues and blockers to delivery Role-specific experience and skills • Proven experience managing complex, cross functional business and technology change projects or digital transformation programmes, across multiple business units, markets or geographies, • 5+ years of experience in project management, preferably in a senior role, • Strong leadership capabilities with a track record of guiding crossfunctional programmes and large stakeholder groups., • Advanced project planning, budgeting, and financial oversight skills., • High proficiency in project management tools and methodologies (Agile, Waterfall, hybrid)., • Excellent communication, negotiation, and presentation skills, including experience with senior leaders and clients, • Excellent organisational skills, including multitasking and time-management, • Solid understanding of risk management and quality assurance practices, • Hands-on experience with project management methodologies and tools across both waterfall and agile with the ability to apply or blend approaches based on context, • Ability to anticipate delivery risks and portfolio level conflicts using practical experience and sound judgement, • Experience using Smartsheets or similar Project Management tooling, • Professional certifications such as PMP / PRINCE2 / AGILE are advantageous General experience and personal qualities • Demonstrates a proactive, hands-on approach with a willingness to ’roll up sleeves’, when needed, • Strong commercial acumen and ability to apply solid commercial judgment, • Results / target oriented, • Exceptional time management skills, • Be self-motivated, driven by a high level of initiative, • Be a strong team player, communicate effectively and confidence in managing escalations, • Self-aware, open-minded with a high degree of personal and professional integrity, • Committed to delivering exceptional customer service, • Continuously strives for improvement; to look for best practice and evolve ways of working to ensure best possible results, • Approachable and supportive, promoting an ‘open door’ culture Why Travelex? To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on. Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of a number of digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce and international payments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are seeking an experienced and driven Contracts Manager to oversee a diverse portfolio of decoration projects across London and the South East. Full Job Description Job Title: Contracts Manager – Decoration Location: London & South East (Based in Victoria, London + Site Visits) Salary: £50,000 – £60,000 (DOE) About the Role We are seeking an experienced and driven Contracts Manager to oversee a diverse portfolio of decoration projects across London and the South East. This role offers the opportunity to manage both commercial and residential works, with project values ranging from £1,000 to £100,000. Key Responsibilities • Manage multiple decoration contracts from initial enquiry through to completion, • Coordinate site teams, subcontractors, and suppliers to ensure projects are delivered on time and within budget, • Conduct regular site visits across London and the South East, • Maintain strong client relationships and provide excellent customer service, • Monitor project costs, variations, and profitability, • Ensure all works are carried out in line with health & safety regulations and company standards, • Prepare and manage project schedules, reports, and documentation Requirements • Proven experience in a Contracts Manager or similar role within the decoration/finishing sector, • Strong knowledge of both commercial and residential projects, • Excellent organisational and communication skills, • Ability to manage multiple projects simultaneously, • Strong financial awareness and cost control experience, • Full UK driving licence What’s on Offer • Competitive salary of £50,000 – £60,000 (depending on experience), • Office base in Victoria, London with site travel, • Opportunity to work on a varied and growing portfolio of projects, • Supportive and professional working environment

Working for a very high-growth, industry-leading digital business, the Senior Service Designer will lead end-to-end service design across digital journeys, contact centres and operational processes within a complex model involving millions of customers and thousands of partners. The Senior Service Designer will be responsible for: • Identifying pain points across app, service and operations, • Designing and implementing measurable improvements, • Leading cross-functional initiatives from discovery to delivery, • Blending automation, AI and human support into seamless journeys, • Clearly defining and tracking impact (CX, operational, commercial) The Senior Service Designer will have: • Proven experience leading complex service design projects independently, • Strong systems thinking across digital and operational ecosystems, • Ability to demonstrate tangible impact in previous roles — what changed and how it was measured, • Confidence influencing and leading teams through change, • Comfort operating at pace in a scaling environment, • Experience with or curiosity about AI and automation, • Candidates could come from roles like Customer Experience Designer or CX Designer and a variety of industries including ecommerce, retail, travel, finance, marketplace, insurance, government, etc. This is a great opportunity for a talented Senior Service Designer to help build, scale and deliver real impact at a huge brand, loved by their customers. Senior Service Designer £75k + bonus + benefits London / hybrid

Nobox is hiring an Aircraft/IFE Maintenance Engineer. Scope of the role: -Conduct line maintenance, preventive maintenance, and alterations on In-Flight Entertainment systems, adhering to UK CAA regulations. • Perform built-in and manual tests, troubleshoot electronic failures, and replace defective parts as needed., • Customer Support: Interface with customers, document repairs, and assist in spare inventory tracking., • Additional Responsibilities: Maintain communication with management, operate vehicles around airport properties, ensure compliance with health and safety standards, and undertake any related duties assigned by supervisors. Qualifications: • Licenses: Must have an A or B1 or B2 license with a Type Rating on (A380, A350, A330, A320, 787, 777, 767), • Experience: General knowledge of electrical mechanics and experience in commercial aviation, military service, or technical school is highly preferred. IFE or avionics experience is preferred but not required., • Physical Ability: Must be able to lift up to 50 pounds, work on ladders or platforms, and endure standing, sitting, and bending for extended periods., • Skills: Proficiency in MS Office, ability to work in extreme weather conditions, and excellent verbal and written communication skills., • Must have a valid UK driver's license and be open to shift work. Additional Details: • Shifts: Full-time, 12-hour shifts (4 days on, 4 days off)., • Travel: minimum amount of travel across UK If you meet all the requirements, we are looking forward to hearing from you: apply now!

Visa Documentation Agent Salary – £25,397 - £27,000 Location – City of London, EC1V 3RD Working Style – Office based + Varying shifts. Why Join Us? Recognised as a Great Place to Work for three consecutive years, we are expanding our operations in London and seeking enthusiastic Customer Service Representatives to join us at our newly revamped offices in South West London. Join our vibrant, global family at TLScontact, where we collaborate with governments worldwide to facilitate seamless visa and consular services for travellers and citizens alike. With a rich history in visa processing, we are pioneers in applying our expertise to various government and citizen services, driving digital transformation and enhancing customer satisfaction. As an international powerhouse operating across 90 countries, with 150+ visa application centres and processing millions of applications annually, we are on the lookout for passionate individuals to join our team. Are you ready for an exciting adventure in a dynamic, international environment? Eager to be part of a diverse and inclusive team, united by our shared dedication? If so, you are in the right place! What You’ll Do: As a Visa Documentation Agent, you will be the first point of contact for visa applicants, ensuring a seamless and positive experience throughout the process. Your responsibilities will include: • Providing exceptional client service, guiding applicants through visa requirements., • Managing visa applications in accordance with established procedures., • Handle customer complaints assertively and efficiently, and handle difficult customers with diplomacy, • Welcoming applicants, assisting with application completion, biometric data collection and documentation., • Engaging with applicants to deliver outstanding service and support., • Maintaining accurate records and following administrative processes diligently., • Ensuring professionalism and a friendly demeanor at all times. Required Skills and Experience: • Strong communication and interpersonal skills., • Administrative proficiency with computer systems., • Excellent spoken and written English; fluency in any other language is an advantage, • Prior customer service experience, preferably in a client-facing role., • Ability to build rapport and maintain relationships with diverse clientele., • Attention to detail and the ability to work autonomously., • Self-motivation and reliability, with excellent time management skills., • Experience of working face-to-face in a customer service role or retail environment, • Working in a fast-paced multi-cultural collaborative team environment, and at times in a high- pressure environment during high seasons, • Experience in a Public Sector / Government client working environment is a plus. What We Offer: • Starting salary of £25,397 during probation, rising to £27,000 post-probation, • Travel allowance, • Generous holiday allowance, including additional leave and bank holidays., • Comprehensive benefits package, including pension, sick pay, and talent development opportunities., • Company-sponsored social events and team-building activities., • Cycle to work scheme, travel allowance., • Recognition programs, including Employee of the Month and Top Agent rewards At TLScontact, we are proud to foster an inclusive work environment where diversity is celebrated and valued. We are committed to equal employment opportunities and pay parity, regardless of factors like race, religion, gender, or disability. Please note that all successful applicants will be required to undergo an enhanced level Criminal Record disclosure. Join us on our mission to redefine global visa and consular services – apply now and embark on a rewarding journey with TLScontact! Please note TLScontact is unable to sponsor those without permission to work in the UK, therefore any applicant must already have permission to work in the UK. Under The Immigration, Asylum and Nationality Act 2006, you must have the right to work in the United Kingdom to be considered for this role. Please find below our Privacy Notice for Recruits:

Engineering / Construction Programme Delivery Director – Data Centre Development – Construction / Engineering - Direct • Direct for developer organisation, • £160,000 Plus, • 15% - 25% Bonus, • Excellent Benefits Package, • Travel and Expenses Paid, • Progressive Opportunity About the Organisation We are an industry-leading developer and operator of high-performance data centres, engineered to support AI and advanced computing workloads. Our platform is hyperscale-inspired and industrial in scale, providing secure, scalable, and sustainable infrastructure for mission-critical environments. The Role An exceptional opportunity has arisen for a Director to lead the coordination and management of a major West London data centre development. Reporting directly to the Managing Director and Senior Management Team, this role will oversee the Development and Construction programme from post-acquisition through to Ready for Service (RFS). This is a £600m+ capital programme comprising multiple interdependent workstreams, complex stakeholder interfaces, and demanding delivery timelines. The successful candidate will ensure seamless integration across technical, commercial, planning, regulatory, and stakeholder functions to achieve successful delivery. Key Responsibilities 1. Programme Leadership & Integration • Own and lead the end-to-end development programme, integrating discrete workstreams into a single, coordinated delivery strategy., • Develop and manage the master programme, proactively controlling critical path activities and milestone achievement., • Align cross-functional teams, including Technical, Operations, Procurement, Planning, Health & Safety, and Community Engagement., • Lead the programme lifecycle in full, with the ability to intervene and recover specific stages where required. 2. Stakeholder & Executive Engagement • Act as the primary interface between senior leadership, board representatives, advisors, contractors, and community stakeholders., • Prepare and present programme updates, risk assessments, and capital commitment strategies to executive leadership., • Oversee stakeholder engagement initiatives, ensuring compliance with planning obligations and regulatory requirements., • Operate confidently within senior decision-making environments. 3. Delivery & Execution • Oversee technical design, procurement, contracting strategy, energisation processes, and site delivery activities., • Manage easement negotiations and power connection processes to ensure timely completion and regulatory compliance., • Establish and maintain robust governance frameworks, resource planning, reporting structures, and PMO oversight., • Integrate and manage external consultants to ensure aligned and effective delivery. 4. Planning & Risk Management • Lead the planning process, including application submissions, management of planning conditions, and engagement with statutory authorities., • Identify, quantify, and mitigate programme risks, including capital exposure, customer dependencies, and consent timelines., • Develop phased delivery strategies balancing programme speed, quality, and cost. 5. Programme Governance & Best Practice • Champion best practice programme management methodologies and tools., • Implement structured reporting, risk management, responsibility matrices, and escalation processes., • Drive continuous improvement through lessons learned and industry benchmarking. Education • Degree in Engineering, Construction, Engineering Project Management, or related discipline., • 10+ years’ experience leading large-scale, complex infrastructure or data centre development and construction programmes (£250m+)., • Strong knowledge of UK planning, energisation, procurement, and delivery processes., • Demonstrated experience managing multiple concurrent workstreams with significant capital commitments., • Strategic thinker with strong commercial acumen and systems mindset., • Exceptional leadership and stakeholder management capability., • Advanced proficiency in programme management tools and governance frameworks., • Resilient, pragmatic, and effective in high-pressure environments., • Strong communicator with the confidence to operate at an executive and board level.

Security Installations Engineer - Security, CCTV, Access Control Location: London City & West End - site based. We are looking for an experienced Security Installations Engineer to join our client's growing team. You will be responsible for the installation and commissioning of advanced security systems such as IP CCTV, Access Control, and Entry Phone systems across multiple commercial locations in London and the West End. What You’ll Be Doing: • Installing and commissioning various security systems on-site., • Delivering outstanding customer service by being professional, efficient, and courteous., • Participating in an on-call rota (approximately 5-6 times per year) with added incentives., • Ensuring all work complies with Health & Safety standards and guidelines., • Keeping thorough and accurate documentation for all projects., • Potential opportunities for overtime or additional hours, if interested., • Communicating effectively with clients and team members to ensure excellent service delivery. What We’re Looking For: • At least 5 years' experience in security systems installations and maintenance., • Strong experience with CCTV, Access Control, Entry Phone, and Intruder Alarm systems., • The ideal candidate will have experience with any of the following leading fire and security platforms; Paxton, Avigilon, Gallagher, Salto, Texecom or Hikvision., • Possession of a CSCS or ECS card., • A clean criminal record, as security screening is required for various projects. Benefits • Monthly travel costs covered (Zones 1–2), • Company phone, tools, uniform and PPE provided, • Fully funded, role-required certifications and training, • Employee ownership scheme (eligibility after 12 months’ service), • Paid on-call rota If you have the required experience and are looking for an exciting new challenge, we encourage you to apply!

Do you want to begin a new and exciting career within the Digital Brokerage space with opportunities for travel and career advancement in a rapidly growing industry? Company Profile: Founded in 2018, GCEX is a pioneering regulated digital prime brokerage with a best-of-breed digital asset and FX platform for institutional and professional clients. GCEX has partnerships with Tier 1 trusted Liquidity Providers, leading counterparties and regulated digital custody asset institutions. GCEX offers a wide range of products and technology solutions including White Labels. In 2018, GCEX London opened, followed by offices in Glasgow in 2020, Copenhagen in 2021 and Dubai in 2022. Team & Role Profile: This is an entry-level position to join the Trading Operations team in charge of GCEX's trading and client operational processes. To improve processes and reduce risk, the team collaborates closely with Sales, Technology and Finance, as well as introducing and implementing new products and services. At all times we are focused on providing excellent customer service, offering client support 24 hours a day, seven days a week. Responsibilities include: • Identifying and managing operational risks., • Management of clients' day-to-day requirements., • Support the daily processing and reconciliation of trades across multiple asset classes, • Assist in trade capture, confirmation, settlement, and lifecycle management, • Monitor and investigate trades, • Help maintain accurate position and P&L records, • Contribute to process improvement and automation initiatives, • Maintain operational procedures and documentation Skills Required: • Ability to work independently as well as part of a team, including interfacing across all levels with vendors and clients., • Strong analytical and problem-solving skills., • Ability to partner with colleagues across functions and lead effectively across geographical boundaries., • Strong numerical and analytical skills, • Excellent attention to detail, • Interest in financial markets and trading, • Good working knowledge of Microsoft Excel, • Strong communication and interpersonal skills, • Willingness to learn in a fast-paced environment Desirable: • Basic understanding of financial markets or trading concepts is desirable, • Familiarity with trading systems or reconciliation tools is desirable, • Interest in pursuing further financial qualifications What We Offer • Structured apprenticeship with training, • Exposure to live trading environments, • Mentorship from experienced professionals, • Clear progression pathway

Senior Technical Support Manager (Global Director) Core & Digital Banking | SaaS & Cloud Platforms Own Platform Resilience. Lead Global Support Transformation. 📍 Location: London 🆔 ANKH ID: 233 Why This Role Matters This is a global leadership role at the heart of a cloud-enabled banking platform, where customer trust, platform resilience, and operational excellence directly impact revenue, reputation, and long-term growth. As Senior Technical Support Manager, you will own the evolution of a worldwide support organization supporting mission-critical core and digital banking platforms. Your mandate is not just to “run support”, but to transform how support operates in a SaaS-first, always-on banking environment. This role is ideal for a senior leader who wants enterprise-scale influence, visibility at executive level, and ownership of one of the most critical functions in a modern fintech. The Opportunity Our client is a global fintech innovator delivering core and digital banking solutions to banks across multiple regions. As the platform footprint and SaaS adoption continue to scale, the Support function is being repositioned as a strategic capability, not a reactive one. You will lead this shift — redefining operating models, strengthening governance, and ensuring customers experience reliability, transparency, and confidence at scale. What You Will Own • Global ownership of incident, problem, and escalation management across enterprise banking customers, • Team Leadership of a Global Team of 30+, • Leadership of the transition to a cloud-first, SaaS-aligned support model, including tooling, processes, and engagement frameworks, • Executive-level communication and ownership during critical platform events, acting as the senior escalation authority, • Operational governance covering SLAs, regulatory compliance, security, and data-privacy requirements, • Build, scale, and lead a high-performing global support organisation, including strategic expansion of the Lisbon hub, • Oversight of implementation-to-support transitions, ensuring Day-2 readiness and knowledge continuity, • Deep collaboration with Product, Engineering, IT, and Services to improve root-cause resolution and platform stability, • Introduction of automation, AI, and proactive monitoring to reduce incident volume and resolution time, • Continuous improvement of global support standards, metrics, and customer experience, • Representation of Support in senior leadership forums, influencing roadmap and investment decisions What Makes You a Strong Fit • 10+ years in senior technical customer support or service leadership roles, ideally within banking or financial technology, • Proven experience leading global, distributed teams in complex, regulated environments, • Strong understanding of on-premise and SaaS/cloud support operating models, • Demonstrated success driving operational transformation, not just steady-state operations, • Deep experience with incident management, escalation governance, and executive communication, • Ability to operate calmly and decisively in high-urgency, high-visibility situations, • Strong stakeholder management skills across Product, Engineering, and Commercial leadership, • Willingness to work across time zones and travel occasionally Relevant Technology & Industry Exposure Experience supporting platforms or services from vendors such as: Temenos, Mambu, Backbase, nCino, SAP Fioneer, FIS, Finastra, Oracle Banking, Avaloq, TCS BaNCS, Thought Machine, Infosys Finacle, Q2, Sopra Banking Software, Intellect Design Arena, Tuum, 10x Banking, Fiserv, or similar enterprise banking platforms. Why Join • Global ownership of a mission-critical function within a leading fintech, • Direct impact on platform reliability, customer trust, and SaaS scalability, • High visibility with executive leadership, • Opportunity to shape how enterprise banking support operates in a cloud-first world Application Details Only shortlisted candidates will be contacted. Applications without a detailed CV or without meeting the core requirements will not be considered. If you do not hear from us within 15 days, your profile will be retained for future opportunities.

Butler Rose is working with local government in North West London in their search for an experienced Senior Housing Benefit Officer to focus exclusively on appeals. This is a temporary role up until 31st May 2026, paying up to £30.03 per hour via an umbrella company. This hybrid role is primarily home-based with occasional office meetings in Harrow, and requires travel to tribunal hearings (several per month). Candidates should ideally live near Harrow, Watford, or London. Role Purpose To contribute to the delivery of a high-performing, customer-focused financial assessment service, supporting approximately 21,000 households. The role ensures effective financial assistance towards rent, council tax, and social care costs for vulnerable residents, while maximising service performance and compliance with regulatory standards. Key Responsibilities: Manage appeal cases, prepare submissions, and attend tribunal hearings Respond to appeals queries and escalations Deputise for the Team Leader and provide guidance to officers Ensure compliance with housing benefit, council tax, and social care regulations Requirements: Minimum 3 years’ experience in Housing Benefit appeals Strong knowledge of relevant legislation and financial assessment systems (e.g., Northgate, Civica) Excellent communication, relationship management, and problem-solving skills Ability to work independently and under pressure If you are interested in this opportunity and would like further information, please reach out to Cerys Smith or myself.

Target Operating Model (TOM) Consultant Company: Albany Beck Location: London (Sporadic travel to Birmingham required) Client Industry: Commercial Banking About Albany Beck Albany Beck is a Management Consultancy focused on delivering specialist transformation solutions to Financial Services clients. We combine deep industry expertise with modern delivery practices, enabling clients to scale effectively while offering meaningful, long‑term career development for our people. Joining Albany Beck means being part of a consultancy committed to learning, professional growth, and delivering exceptional client outcomes. Role Overview Albany Beck is looking to hire a TOM Consultant to join our Change & Transformation Practice, with an immediate deployment opportunity onsite with one of our most globally recognised Commercial Banking clients, based in London. The Target Operating Model (TOM) Consultant will be expected to support a transformation initiative within Commercial Banking Customer Performance. Working closely with the Head of Customer Performance, this role will support the design and implementation of a Target Operating Model across the Customer Performance value stream, helping improve how the organisation operates across cost efficiency, service performance, customer journeys and organisational structure. The role requires someone who can combine strategic operating model thinking with hands-on execution, working across cross-functional teams to drive operational clarity, improve collaboration, and deliver a more customer-centric and efficient operating model. Key Responsibilities • Support the development and refinement of the Customer Performance Target Operating Model, • Define clear operating structures, ownership and accountability within a value stream-based model, • Identify opportunities to simplify operational processes and improve organisational efficiency, • Contribute to shaping the long-term operational framework for Customer Performance teams, • Work closely with Customer Journey Owners and Service teams to optimise end-to-end customer journeys, • Embed customer-centric thinking into operational processes and service design, • Analyse service and operational performance to identify improvement opportunities, • Identify opportunities to drive cost efficiency and operational improvement, • Support initiatives aimed at improving first-touch resolution and service performance, • Track delivery of improvement initiatives and ensure actions are implemented effectively, • Support the development of a high-performing operating structure aligned to value streams, • Help define clear roles, responsibilities and accountability frameworks, • Work with teams across the UK and offshore locations (including India) to improve collaboration and ways of working, • Engage with senior stakeholders across Customer Performance, Operations, Technology and Risk, • Provide structured updates on transformation progress and delivery milestones, • Support the Head of Customer Performance in driving change across the organisation Key Skills and Experience Required • Experience designing or implementing Target Operating Models within Financial Services, • Background in Commercial or Corporate Banking environments, • Understanding of value stream operating models and customer journey frameworks, • Proven ability to drive operational efficiency and service improvement initiatives, • Strong stakeholder engagement skills with experience working across complex organisations, • Ability to operate at both strategic and delivery levels, • Experience acting as a change agent within transformation programmes, • Strong analytical, organisational and structured problem-solving capability Preferred Experience • Experience supporting large-scale operational transformation initiatives, • Exposure to global operating models and offshore collaboration, • Experience working across customer service, operations or performance management functions Personal Attributes • The successful candidate will demonstrate:, • Ability to balance strategic thinking with hands-on delivery, • Strong communication and influencing skills, • Confidence working with senior stakeholders, • A proactive, delivery-focused mindset, • Strong ownership and accountability, • Customer-centric thinking and focus on service outcomes, • Ability to navigate complex organisational environments

About Us HHB, part of the Midwich Group Plc, has been the go‑to partner for cutting‑edge pro audio technology, trusted by leading broadcasters, studios and post‑production houses. With a legacy of pioneering digital audio in the UK, we bridge the gap between world‑class manufacturers and audio professionals who demand the best. From our west London HQ and Soho-based Scrub division, we’re Europe’s No.1 supplier of Avid Pro Tools, backed by the largest team of Avid‑accredited engineers. Clients rely on us for expert consultation, hands‑on support, and seamless installation that maximises every investment. Representing 200+ manufacturers and serving as exclusive UK distributor for brands like Genelec, Dolby, Wohler, Studio Technologies and RTW, HHB is the industry’s one‑stop audio shop—from acquisition to delivery. About the Role We’re looking for a Technical Support Engineer to join our dynamic Technical Support team. The successful candidate will be responsible for pre-configuring, testing, installing, and providing technical support for Audio Technology. The key focus will be building Avid Pro Tools, S1, S4 & S6, and Dolby systems prior to the delivery to customers, as well as to provide after sales support by telephone, e-mail, support ticketing systems, and customer visits. What you will be doing in this role • Liaise with sales regarding system specification, details, and timeline of configurations., • Hardware Build and Software Configuration of Mac and PC based DAW systems as required by sales dept. These will predominantly be Avid Pro Tools systems, though could also include Nuendo, Logic, Sibelius, Media Composer, or Dolby RMU, • Testing/QC of Avid control surfaces (S1/S4/S6) prior to delivery to customers., • Maintaining records of all system configurations in CRM, including critical information such as login, registration, and licence details., • Liaise with logistics/shipping that all required components for each build are delivered to the workshop, and, on completion of build, notify sales and dispatch., • Provide on-site installation and commissioning as required. Travel within the UK will be part of the role., • Liaise with suppliers/manufacturers to resolve product/customer issues., • Offering front line technical support via telephone and e-mail ticket service, TeamViewer remote support, and attending customer’s premises if necessary., • Conduct onsite maintenance visits. These may be scheduled service visits where you will be required to perform annual system upgrades and health checks, or support callouts., • Manage Avid RMA’s in line with Avids contractual requirements. What you will bring to the role • Good knowledge of DAW Software and Console integration – Primarily Avid Pro Tools and associated control surfaces, • A strong working knowledge of networking, including good knowledge of Audio over IP formats such as Dante., • Knowledge and understanding of Audio and Postproduction workflows will be a major benefit., • Experience of support ticketing (Zendesk/FreshService), and CRM (Microsoft Dynamics) systems would be an advantage., • Good understanding of Immersive audio formats, in particular Dolby Atmos, • Good understanding of both PC and Mac Operating systems and architecture., • Competent at carrying out equipment repairs (PSU and fader replacements, soldering)., • A Full UK Driving License (clean preferred) would be desirable for this role. Why you should work here • Contributory Pension Scheme, • Private Health Care, • Basic holiday allowance, rising with service, plus an additional day off to celebrate your birthday, • Life Cover, • Paid Sickness Leave, • Staff Purchase Scheme, • Employee Assistance Programme (EAP), • Reduced Gym Membership (dependant on location), • Cycle to Work Scheme, • Long Service Awards Midwich Group is an equal opportunity employer and welcomes applicants from all backgrounds. If you meet the qualifications and are interested in this opportunity, please submit your CV and cover letter for consideration.

Physical Security Technical Project Manager Department: Ground Security – Amazon Leo Location: London, UK. Must be able to work from an Amazon Corporate office up to five days per week (hybrid arrangements may be available). Regular overseas travel, including Middle East and Africa. Employment Type: Full time, permanent. Contracted to Upstream Risk Management, permanent secondment to Amazon Reports to: Matrix reporting to Senior Leo Ground Security Manager Direct reports: None but holds key operational relationship with vendors Package: £76,000. Bonus available Start: From April 2026 Job Summary Contracted to Upstream Risk Management, you will be permanently embedded within Amazon’s Leo Ground Security Team. This team sits within Amazon Leo’s Ground Infrastructure Services. Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world. The Project Based Contractor is a technical project manager, responsible for enabling the rapid expansion planned for Amazon Leo in 2026 – 2028. You will achieve this by applying your project management and technical security skills to the detail of planning, installation, integration, management, and maintenance of technical security at Ground Gateway Sites across Europe, Middle East and Africa. We are looking for a team member who embodies the Amazon Leadership Principles. Exceptional customer focus is non-negotiable. Strong technical skills, project and stakeholder management are pivotal to success. The successful applicant will be able to demonstrate data-based decision making, strong understanding of cost-benefit analysis, and a track record of program optimization. This is an on-site role so you must be within commutable distance of an Amazon Corporate site (expected to be LHR16 (EC2A 2FA) and expect five days per week in the office, though a hybrid role may be possible.International travel should be expected. This travel could be to remote areas of the Middle East and Africa. Key responsibilities include: • End-to-end management of complex, high-value projects, including managing multiple concurrent projects. Collaborating with partners, internal customers, and vendors to analyse needs, plan and implement the installation, integration, and optimisation of technical security aspects at sites., • Establish, monitor, and report on project budgets, timelines and KPIs., • Identify data/reporting requirements, integrate data sets, and configure and run reports to track work priorities, issues, results, and meaningful trends. Establish self-service reporting and guidance for customers where possible., • Support Monthly and Quarterly Business Report preparation and presentations., • Manage supplier/vendor relationships to ensure third-party inputs are delivered to standard, on time and budget., • Drive continuous improvement by evaluating all aspects of the project cycle, making recommendations for, and implementing new initiatives for optimising customer experience., • Conducting security assessments of new sites and making recommendations to the Senior Leo Ground Security Manager. About You Knowledge and Experience • Detailed technical knowledge and hands-on experience of design and installation of enterprise-level security systems (essential)., • Minimum of four years security industry experience, with a significant portion of industry tenure spent as a consultant, integrator, or technical end user (essential)., • Working knowledge of Lenel, with experience of performing basic functions such as device adds/changes/deletions/masking/unmasking, access level programming and assignment, time zone programming (highly desirable)., • Writing security standards and procedures (highly desirable). Skills • End-to-end project management, ability to follow and implement design and installation standards, including multiple concurrent projects., • Stakeholder management, serving as an advocate for design and implementation standards., • Budgeting and cost-benefit analysis., • Communication across borders and cultures (analytical written, and verbal presentation, and interpersonal skills)., • Data analysis and problem solving., • Risk Assessment., • Strong proficiency in the MS Office suite, Lenel and other key security systems. Behaviours • Demonstrable affinity with Amazon leadership principles., • Attention to detail., • Self-starter and comfortable working independently., • Resilience and resourcefulness., • Flexible on working hours and travel. Education/Qualifications • Vocational qualifications e.g. CPP, PSP, CISSP, PMP, or equivalent industry experience (essential)., • Relevant system certifications, including Lenel (highly desirable)., • Project management qualification (highly desirable).

Job Title/Req Number: Manager - Global Business Services (107214) Base Location: London, Birmingham, Bristol, Manchester or Newcastle plus network of 20 offices nationally: The KPMG Global Business Services (GBS) consulting team is a cornerstone of our business. We do work that matters to our local business and communities – supporting technical innovation and adoption of cutting-edge solutionas across the UK. Working on complex engagements from Corporates, Private Equity, Infrastructure, Government, Healthcare and Financial Services this team is responsible for the delivery of cutting-edge technical solutions and trusted to get it right first time. KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. Why Join KPMG Global Business Services? Our GBS consulting practice is a priority area for significant and strategic global growth. In a changing world with numerous technology disruptors impacting the workforce, our services are more in demand than ever. We focus on delivering seamless enterprise value through all-round experience, enhanced effectiveness and efficiency cost-saving initiatives. Our mission is to be the leading GBS and Business Process Outsourcing consulting practice in the UK market, to be number one in our focus markets (Public Sector, Consumer, Energy and Banking), and to be recognised as innovators in GBS next generation thinking, solutions, technology and BPO advisory. What will you be doing? Engagement delivery • Supporting the establishment and development of relationships both internally within KPMG and externally with clients, as well supporting business development activity to secure future programmes of work, • Supporting the design and creation of KPMG specific GBS propositions, assets and intellectual property What will you need to do it? • Have experience in consulting or industry with specific relevance to Global Business Services, • Deep domain expertise in one or more relevant business processes within GBS e.g. Finance, Human Resources, Procurement, Customer Service, IT, Data & Analytics, • Be an excellent team player with strong interpersonal and communication skills, a growth mindset with drive for impact and an ability to work with ambiguity, • Hands on knowledge of project management methodologies and preferably certified project / programme management or strong experience in leading large projects and/or process migrations and transitions with experience of delivering to deadlines and required quality standards including experience coaching and mentoring team members, • Be able to demonstrate a deep understanding of the GBS operating model including systems, data, processes, controls and governance Skills we’d love to see/Amazing Extras: • Have an ability to articulate trends in GBS and the challenges facing organisations across the public sector, • Have knowledge and understanding of end-to-end GBS processes and their interdependencies to deliver a seamless experience to customers, • Be an excellent communicator with the personal skills to build strong and lasting internal and client relationships; and the ability to deliver clear, concise, focused messages to senior business leadership or clients, • Have flexibility to travel, • Holding an accountancy qualification (ACA/ACCA/ICAS/CIMA or equivalent experience) would be preferable To discuss this or wider Technology roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. Our Locations: We are open to talk to talent across the country but our core Tech hubs for this role are: • Birmingham, • Bristol, • London Canary Wharf, • Newcastle Upon Tyne, • Manchester This position will largely be based from London. With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Tech and Engineering we have a range of divisions and specialisms. Click the links to find out more below:

LONGi Solar is one of the world’s largest solar technology companies, ranking first in global module shipments since 2020. With more than 60,000 employees, 30+ locations and 30 manufacturing sites globally, LONGi has broken the photovoltaic (PV) cell conversion efficiency record 16 times in a row since 2021. LONGi is the first Chinese solar manufacturer to join the three distinguished climate initiatives RE100, EP100 and EV100. Your mission The Technical Product Manager will be responsible for supporting our customers and sales team to lead training initiatives, approve complex contracts, promote LONGi's product during fair and exhibitions while building up to date product knowledge across our organization. YOU WILL… • Support customers & sales, leading their trainings, promote LONGi and its products, build product knowledge and establish excellent communications with customers, • Provide detailed technical support to customers and sales team with focus on utility business in UK & Ireland Region, • Visit customers to provide technical guidance on the technology and new product offering, • Online and face to face meetings with clients technical departments for technical clarifications regarding technology, installation features and solutions, other, • Help manage the product support structure within the region and provide technical input to customer service contracts, • Analyse customer feedback on new products and communicate to internal product development team for improvement, • Create product promotion materials on the basis of regional characteristics, • Champion quality and safety initiatives among the service teams, • Support any post sales activity in case of claim YOU NEED… • Good communication skills, comfortable in making speech (technical and marketing) in public on conference and trade shows, as well as the trainings to customers, • Fundamental understanding on PV ingot/wafer/cell/module manufacturing technology, with knowledge on system integration basics preferred, • Experience of working in distributor or EPC companies, understanding of dynamics, • Experience in contract negotiations, pre-shipment QA/QC, and post-delivery claims, • Fluency in English, other language skills will be considered as plus, • Science or engineering degree with 5-8 years working experience in electronics and/or photovoltaic industry, • Willing and availability to travel frequently sometimes on short notice WE OFFER… • A challenging position in a market leading photovoltaic company, • The chance to work in a global team with international vision, • A promising career development within our fast-growing organization, • Colleagues with expertise willing to support, hard-work and drive the company with you, • A competitive salary with a success-based variable, additional benefits, and other attractive perks, • Opportunity to develop your knowledge, experience and grow in the PV sector with the leading technology company <<<< We get our Energy from our People 🔋🥇 >>>>

Project Manager - Luxury Retail Architecture We are seeking an experienced Project Manager to lead luxury fashion retail projects from RIBA Stage 2 onwards, taking ownership of design development, statutory approvals, construction delivery, and store handover. You will be the primary point of contact for high-profile clients, managing projects valued between £350,000 and £2M+, while leading cross-functional teams to deliver cutting-edge retail spaces that elevate brand identities and create immersive customer experiences. This role requires someone who can operate at both strategic and operational levels, balancing creative vision with technical delivery, commercial awareness with regulatory compliance, and client expectations with practical constraints. About ML Projects: ML Projects is a London-based architectural project management practice specializing exclusively in high-end luxury retail fit-outs for prestigious brands across the UK and Europe. We manage the complete journey from concept through to store opening, delivering exceptional retail spaces through expert coordination of design development, regulatory approvals, construction delivery, and seamless client handovers. Founded on principles of professional integrity and teamwork, we take pride in bringing our clients' creative visions to life through exceptional project management and execution. Our inclusive culture fosters an environment where professionals can thrive and develop their skills as part of close-knit project teams working on flagship stores, shopping malls, boutiques, and innovative retail concepts. Key Responsibilities: Project Leadership & Delivery • Manage complete project lifecycle from design development through construction to handover and commissioning, • Lead multiple concurrent retail fit-out projects with individual values ranging from £350,000 to £2M+, • Ensure adherence to client design intent, brand standards, and project requirements throughout all phases, • Oversee construction progress through regular site visits, swiftly resolving any conflicts., • Manage Building Control submissions and maintain ongoing liaison with Building Control Approved Inspectors, • Coordinate CDM compliance including F10 notifications, Construction Phase Plans, and Health & Safety File compilation, • Manage License to Alter applications with landlords and freeholders, understanding statutory notice periods, • Ensure compliance with UK Building Regulations (particularly Part B - Fire Safety, Part L - Conservation, Part M - Access), • Lead cross-functional teams of 2-3 architects/designers/junior PMs plus external consultants, • Appoint and manage specialist consultants (MEP, Structural, Fire Engineers, Principal Designer, Acoustic Consultants), • Manage internal design team workflows, ensuring designers have complete project briefs and technical information, • Review design progress at key milestones, identifying any information gaps or technical queries, • Coordinate information flow between clients, consultants, and internal design team, • Flag design resource constraints or bottlenecks that may impact project programmes, • Prepare Bills of Quantities (BOQ) and manage tender processes, • Track project expenditure against CAPEX budgets, flagging variations and maintaining financial forecasts, • Serve as primary client contact, managing expectations and ensuring exceptional service delivery, • Prepare professional reports, presentations, and client-facing communication materials, • Chair project meetings and site progress meetings with clients, contractors, and consultants, • Present technical solutions and recommendations to clients and senior stakeholders, • Build and maintain strong relationships with luxury retail brand representatives, • Lead and mentor Project Coordinators and junior team members, • Delegate tasks effectively while maintaining oversight of critical deliverables, • Foster collaborative working relationships with internal teams and external partners, • Maintain project trackers with accuracy, ensuring they reflect real-time project status, • Ensure project documentation integrity, accessibility, and compliance with filing protocols Essential • Minimum 3+ years proven experience managing luxury retail or high-end fashion projects in the UK, • Direct experience leading projects through RIBA Stages 2-7 from design development to handover, • Track record managing retail fit-out projects valued £350,000 to £2M+, • Hands-on experience with Building Control submissions for retail premises, • Working knowledge of CDM Regulations 2015 and Principal Designer responsibilities, • Practical understanding of UK Building Regulations and their application to retail fit-outs, • Experience working across UK & European markets, • Knowledge of international building standards and compliance requirements, • Background with major luxury fashion, beauty, or premium lifestyle brands Technical Proficiency • Advanced proficiency in project management software (Smartsheet, MS Project, or similar), • Strong technical literacy - ability to read and coordinate architectural, structural, and MEP drawings, • Exceptional organizational skills with ability to manage multiple concurrent projects, • Strong commercial awareness with understanding of margin management and profitability, • Ability to develop realistic construction programmes and manage critical path activities, • Experience with risk management, issue resolution, and change control, • Disciplined approach to documentation, reporting, and audit trails, • Excellent client management and stakeholder engagement abilities, • Strong written communication skills for reports, specifications, and statutory submissions, • Confident presentation skills for client meetings and design reviews, • Proven ability to lead, mentor, and develop junior team members, • Effective negotiation and conflict resolution capabilities, • Proactive problem-solver who anticipates issues before they become critical, • Calm under pressure with ability to manage competing priorities and tight deadlines, • Meticulous attention to detail while maintaining strategic oversight, • Results-oriented mindset with commitment to quality and client satisfaction, • Professional integrity and ethical approach to project delivery, • Willingness to travel domestically and internationally for site visits as needed

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries. Our 1,200+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit Principal Responsibilities • Use extensive product and industry knowledge to effectively serve as the business/functional advisor for large, complex, cross-product, high-profile projects, translating business requirements into solution needs while configuring the application to meet those objectives., • Consistently and independently build functional solutions within the Statement of Work (SOW) specifications, meeting all scope, time, and budget requirements., • Develop and maintain project documentation with minimal or no support from others., • Lead the collaboration with other departments within JAGGAER to address and resolve client issues. Proactively establishes communications with JAGGAER peers across departments to avoid issues., • Manage a portfolio of assigned implementation projects, including large, complex projects, and may carry a heavier project load when the business dictates., • Proactively and accurately identify and manage project risks, including s/w issue resolution, scope challenges, and project delays, and is often able to avoid issues with early identification of the risk., • Independently lead on-site and remote requirement-gathering sessions., • Establish and manage relationships with clients to sustain a strong business connection., • Ensure a successful client transition from Implementation to Support., • Provide guidance for and deliver against all project controls, including budget vs. actual for project hours, forecast accuracy, and revenue attainment, with a high degree of accuracy and less support., • Manage communication of appropriate project information to clients and within JAGGAER, including executives and senior-level management., • Identify, communicate, and manage changes to project scope that have an impact on the company’s resources, time, and/or financial commitments via a change order process., • Provide continual work direction and mentoring to other team members and influence others through motivation and encouragement to accomplish team goals., • Relay business process recommendations based on client requirements., • Develop and consult on best practice recommendations for business process changes., • Develop and lead the adoption of best practices., • Manage additional stretch assignments beyond client projects. Position Requirements • Bachelor's degree preferred, • 7+ years of business experience with 3+ years of demonstrated experience in application implementations /providing consulting services in a client environment, • 5+ years of eProcurement, InSupply Chain, or Contract Lifecycle Management software application experience is preferred., • Significant experience implementing software-as-a-service (SaaS) software solutions or ERPs with systems integration preferred., • Excellent project management, interpersonal, negotiation, communication, presentation, documentation, and problem-solving skills., • Must be able to learn quickly, make strong individual contributions, and handle multiple projects simultaneously in a team environment., • Ability to consistently act independently, take initiative, and drive tasks and issues to resolution., • Strong, executive-level presence and experience in facilitation., • Excellent written and verbal communication skills are a must. Will work extensively over the phone and in person with clients and suppliers., • Hands-on experience with project management methodologies; Waterfall is preferred, • Business automation and workflow process development are desirable., • Proficient in the use of PowerPoint, Project, Visio, Excel, and Word as well as other typical business productivity tools., • Is experienced, confident, articulate, succinct, professional, and has sound judgment and critical thinking skills., • Innovative, forward-thinking, develop and scrutinize best practices., • Early adopter and able to influence change., • Successfully manage a changing environment., • Required to travel domestically and internationally. Travel ranges from 20-30%. Passport required for international travel., • Strong written and verbal English Language essential, additional languages preferred Our Offer • International and professional environment with global career opportunities. Social and friendly office located in the heart of Farringdon, London, • Trust-based flexible work culture, and rewarding commission and bonus schemes, • "Work from abroad" policy for up to one month per year, Birthday day off, and two extra paid leave days for volunteering, Private health insurance, dental insurance, and health cash plan, cycle-to-work scheme, • Office breakfast every Wednesday, office drinks every Thursday, and summer and winter parties Our Values At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them–the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies. Transparency – Openness Builds Trust Candor strengthens relationships, speeds decision-making, and ensures problems are solved together—with customers, teammates, and partners. Entrepreneurial Spirit – Own It, Drive It, Make It A scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth Accountability – Thumbs In, Not Fingers Out We take responsibility ourselves before pointing elsewhere Metrics-Driven Results – Outcomes Over Activities Data and evidence guide our decisions, help us course-correct quickly, and ensure we’re delivering real impact Apply now and be part of our success!

Key role objective The Managing Quantity Surveyor is responsible for the commercial and contractual management of WJ’s customer projects, ensuring robust financial control, contract compliance, accurate forecasting, and commercial risk management across all UK operations. The role works closely with WJ Project Managers to support delivery, maximise value, manage contract change, protect WJ’s commercial position, and ensure accurate and timely reporting. The MQS will be the company’s subject matter expert in managing JCT and NEC3/4 construction contracts, ensuring best practice commercial governance across the project lifecycle. SALARY: £65,000–£75,000 per annum + Car + Generous Benefits (see below) • Company car: Company car (available for personal use) with a monthly rental value, • Pension: Automatically enrolled into the WJ Groundwater Salary Sacrifice Pension Scheme. Contributions are made at 5% for both employee (minimum) and employer (maximum)., • Private Healthcare: At six months of service, Automatically enrolled into Westfield Health Cash Plan for Specialist Consultations & Diagnostics, Scanning Service (MRI, CT & PET Scans), Optical, Dental, Chiropody and Therapy Treatments (Physiotherapy, Acupuncture, Chiropractic, Homeopathy and Osteopathy), • Profit Related Bonus: A profit related annual bonus will be payable in December if WJ meets its profit targets, • Group Life Insurance: Automatically included in the WJ Death in Service Group Insurance at 3 times salary after 6-month probation period, • Gym Membership: Exclusive, discounted access to thousands of gyms, pools and spas with just one pass via our fitness partner, Hussle Key areas of responsibility: Contract & Commercial Management • Lead commercial administration of all allocated WJ projects under NEC3/4, JCT, and bespoke contract frameworks., • Ensure contractual obligations, notices, early warnings, and communications are issued correctly and on time., • Provide authoritative advice to Project Managers on contractual rights, risk, programme impacts, and entitlement., • Prepare, manage, and maintain project cost plans, internal CVRs, and monthly cashflow forecasts., • Review and validate subcontractor costs, plant & labour allocations, and resource expenditure., • Ensure accurate monthly valuations, including both measured and forecast values, supporting strong cash recovery., • Act as the lead commercial interface with clients, main contractors, and commercial representatives., • Attend progress meetings, commercial reviews, and contract negotiations on behalf of WJ., • Establish and maintain a clear change management process across projects., • Prepare and agree compensation events, variations, quotations, and re-measures in accordance with contract rules., • Produce accurate monthly commercial reports for the Operations Manager, Finance Manager, and Managing Director., • Present CVR outcomes and explain budget movements, risks, overruns, or margin variances., • Work collaboratively with Project Managers to ensure that operational decisions consider commercial impact., • Provide commercial training, guidance, and mentoring to Project Managers and site leads (no formal line management)., • Maintain robust commercial records, including correspondence, notices, site diaries, measurements, and cost evidence., • Support dispute resolution, mediation, adjudication or claims processes if required., • Ensure commercial processes comply with WJ’s IMS, QMS, SHEQ requirements, and corporate governance expectations. Qualifications & Experience Essential • Degree in Quantity Surveying or similar., • Minimum 7–10 years’ experience in quantity surveying within the construction, civil engineering or specialist subcontracting sectors., • Proven track record administering NEC3/4 and JCT forms of contract (including Options A/C/E)., • Strong commercial acumen with experience managing multi-project portfolios., • Excellent negotiation skills and ability to deal with clients and contractors at a senior level., • Strong analytical & financial reporting capability., • Experience preparing valuations, CE submissions, forecasts, CVRs, and final accounts., • Excellent communication and interpersonal skills., • High attention to detail and strong organisational ability., • Professional membership (e.g., RICS)., • Experience in geotechnical, dewatering, environmental or civil engineering subcontracting. Working Conditions Based at WJ’s UK Head Office (Kings Langley) with regular travel to sites and client offices across the UK. Occasional travel to WJ’s yard facilities for project reviews or commercial support. Physical Requirements The role is predominately office based but does require that the candidate utilises a Visual Display Unit (VDU) as part of their day-to-day activities. General Expectations • Uphold WJ’s values and commitment to safety, quality and environmental performance., • Promote continuous improvement and positive commercial practices across the business., • Undertake other reasonable duties consistent with the role’s seniority and commercial function.

A unique opportunity has opened for a Danish speaking Virtual Travel & Lifestyle Concierge to join a dynamic international team serving high-net-worth clientele. This role offers the chance to curate exceptional travel and lifestyle experiences while working within a fast-paced, luxury-focused environment. This position is ideal for service-driven professionals who thrive on delivering bespoke solutions and exceeding expectations. The role combines luxury travel expertise, relationship management, and problem-solving to create unforgettable experiences for discerning members worldwide. About the company Our client is a global luxury concierge service specializing in delivering personalized travel and lifestyle experiences to high-net-worth and ultra-high-net-worth members. Through a combination of advanced technology and highly trained lifestyle managers, they provide tailored services that simplify and enrich the lives of their international clientele. What will you do? • Curate bespoke travel itineraries and lifestyle experiences for high-net-worth clients., • Manage a wide range of member requests related to luxury travel, dining, events, and cultural experiences., • Build and maintain strong relationships with suppliers, partners, and service providers worldwide., • Deliver exceptional customer service while managing multiple requests simultaneously., • Handle inquiries through phone, email, and digital platforms in a professional and efficient manner., • Identify opportunities to promote and sell premium lifestyle and travel services., • Ensure every interaction reflects a high standard of service excellence and professionalism. Requirements • Professional-level language skills in Danish (CEFR C2), written and spoken., • Minimum of 2 years’ experience in hospitality, luxury retail, concierge services, travel, leisure, customer service, or call center environments., • Background in luxury travel, hotels and resorts, VIP concierge services, account management, or similar sectors is highly advantageous., • Experience with GDS systems is desirable., • Excellent verbal and interpersonal communication skills with the ability to interact with members, suppliers, and partners professionally., • Strong organizational and administrative abilities with the capacity to manage multiple priorities and deadlines., • Passion for travel, luxury lifestyle, gastronomy, events, and culture., • Service-oriented mindset with flexibility and the ability to perform under pressure., • Natural sales ability and experience promoting travel or lifestyle services., • Strong computer literacy, including proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)., • Ability to work full-time (40 hours per week) on rotating shifts, including some weekends., • Based in the United Kingdom, Spain, South Africa or Norway with the ability to work in a hybrid or remote setup, including a secure home office and reliable internet connection. What you’re offered • Performance-based bonus structure., • Hybrid working model combining remote work and office collaboration., • Access to professional travel and lifestyle networks and industry expertise., • Competitive paid time off, including a paid volunteering day each year., • Paid sabbatical after every five years of service., • Loyalty reward program recognizing long-term commitment., • Opportunities to work remotely from different global locations., • Access to exclusive travel and entertainment discounts., • A diverse and inclusive international working environment. Worldwiders Global Recruitment Worldwiders is a global B2B recruitment company specializing in executive search and specialist recruitment, connecting top talent with prestigious opportunities worldwide. With over 5,000 successful placements and 400+ partners across 40+ countries, they provide tailor-made recruitment solutions that drive both career growth and organizational success.

About the job Location: Bromley, BR1 3FE Company: 4D Contact Hours: Monday–Friday, 10:00am–6:00pm Contract: Full time / Permanent – open to flexible working / hybrid. Start: Immediate/ASAP Salary: £26,000 p/a plus bonus About the company 4D Contact, along with its’ sister company BSB, is an established provider of global debt recovery and credit management solutions, with over 30 years of industry experience. The company works with businesses worldwide to improve cash flow, optimise credit processes, and recover debt while maintaining strong customer relationships. We have three sites located in Bromley, Fuengirola and Leicester. About the role We are looking for a highly organised, self-motivated, individual with a legal background to lead our managed legal services department. This department is a key part of our debt recovery service offering – providing our clients with a managed escalation to legal action if efforts at amicable collections prove unsuccessful. You will handle a caseload of pre-action and litigated matters as well as provide the business with general support across client contracts and other legal matters. You’ll work closely with senior stakeholders and decision-makers, so confidence, organisation, and a positive, professional attitude are key. This role is ideal for someone early in their career who’s keen to learn and use their initiative. The right candidate will have the opportunity to develop the role into a ‘Head of Legal’ position which would sit within the management team. Some travel will be required. Key responsibilities • In depth review of debt files which reach end of amicable debt collection process to ascertain potential next steps., • Undertaking of pre-action steps including issuing of Letter Before Action, • Working with legal partners to secure quotes for escalation to localised debt recovery support through to legal action., • Liaising with Customers and Third Parties, to include Solicitors and the Court, to assist with the progress of debt through pre-legal and legal recovery action., • Collation of data and documentation at all stages of a case’s progression through Legal., • Input and management of data into Case Management Systems, • Assist with the Issue of Court Action and taking all steps up to and including enforcement., • Assist with the Preparation of and drafting of Court documentation from issue to include when required Statements of Case, Witness Statements, Disclosure Statements and Bundles., • Delivery of legal collection solutions and support a win/win culture from within., • Management of 4DC client contract process including liaison with client’s and 4DC legal teams, agreement and drafting of amendments and maintenance of accurate data base of all current contracts., • Working in conjunction with 4DC’s debt team to maintain successful client relationships, • Overseeing the third-party relationships with our Legal Partners to ensure we deliver our clients a best-in-market service., • Monitoring the progression of cases and reporting back to our clients., • Managing the legal Sales and Purchase ledger., • Ensuring that the legal department is run as a positive revenue centre If you have what it takes you could be just what we’re looking for: • Experience working as a Paralegal or as part of a legal team looking for an opportunity to diversify whilst still using your legal knowhow., • Ambitious – Keen to take ownership and grow the legal department for a rapidly growing company., • Confident – you love talking to people and building new relationships., • Team player – you’re happy to help a fellow colleague., • Motivated – you have a can-do attitude and love to learn., • Goal orientated – you love hitting and exceeding targets., • Friendly – you’re always polite and speak to people with respect.

About DCD The world depends on digital infrastructure. We empower the people who invest, plan, design, build, and operate it to make better decisions in a fast moving and complex environment. To achieve this, we collaborate with and connect the most important stakeholders in the global technology and services supply chain, curating and creating always-on content, learning and events that support the mission-critical workforce. We have been publishing content, L&D programs and running events exclusively for the data center industry since 1998. As such, we are a trusted source of information for industry insiders across the world. Our web traffic is over 15,000,000 each year and we engage an active database of 300,000+ professionals across the digital infrastructure ecosystem. We help organisations who want to influence this market build highly targeted, underwritten, multichannel marketing campaigns that are aligned to modern B2B tech-buyer journeys. They deliver attributable pipeline and revenue impact that our sales intelligence platform reports in real-time. About DCD>Connect DCD>Connect is DCD’s live event series with events in London, New York, Bali, Dubai, India and Virginia, plus Madrid, Cancun and Sao Paulo. This portfolio of events is set to generate over £16 million revenue in 2025. DCD>Connect events bring together the most senior level decision makers from across the region's data center design and construction supply chain, for 2 days of debates, workshops, panels, interviews, demos and 1-2-1 introductions to support technology and partner discovery and day-to-day best-practice. In addition to our industry-leading content, we host a variety of networking and relationship building opportunities, so that buyers can connect with the industry's tech innovators in a 5-star setting, (think exclusive hosted lunches, networking cafes, open bars and wine-tasting experiences, industry nights) to reinforce existing relationships and build new ones. As DCD deliver industry-leading events which attract considerable sponsorship revenue, we therefore work to design commercial, content-rich conferences and networking experiences whose content, format and quality is such that: • Attendees take away cutting-edge, insightful regional content from key industry thought leaders, • Sponsors gain access to large, senior and diverse audiences of qualified buyers and purchase influencers, offering a solid, measurable return on investment for our customers, • Sponsors have a platform to set out their thought leadership credential and thereby influence the purchase decisions of prospective customers, • DCD stands out from the competition and creates events which are so compelling that delegates and sponsors come to regard them as truly essential About the opportunity: Reporting to the Event Operations Manager, the Event Operations Executive is a hands-on role supporting the planning, coordination, and delivery of DCD’s live events across LATAM, with a strong focus on sponsor care and support. The role is responsible for managing sponsor operations and event logistics, delivering a high-quality sponsorship experience before, during, and after each event. Working closely with sponsors, Event Managers, and the wider operations team, the Event Operations Executive manages sponsor communications, registrations, and deliverables, ensuring sponsors clearly understand event requirements, timelines, and deadlines. The role plays a key part in optimising sponsor ROI by delivering excellent customer service and ensuring a seamless, well-organised event experience. The role also provides administrative and operational support across the full event lifecycle. Through active involvement in event preparation and onsite execution, the Event Operations Executive contributes directly to the smooth running and successful delivery of DCD events. Key responsibilities • Support the Event Operations Manager in the planning, coordination, and onsite delivery of DCD events across the portfolio, acting as a senior operational lead for defined workstreams, • Take ownership of assigned operational areas, ensuring delivery against agreed timelines, budgets, quality standards, and sponsor expectations, • Own specific operational budgets, tracking spend and reporting into the overall event operations budget, • Build, negotiate with, and maintain strong working relationships with suppliers and contractors, including logistics, furniture, catering, signage, AV, venues, and temporary staffing partners, • Oversee event logistics end-to-end, from pre-show planning and supplier coordination through onsite delivery and post-event breakdown, • Lead the full signage and branding process (print and digital), including timelines, artwork submission, signage schedules, mapping, approvals, and supplier coordination, • Deliver networking events, sponsored functions, and senior-level hospitality (including VIP receptions and hosted dinners) from initial brief through to onsite execution, • Coordinate floor plan development, including redraws, updates, venue approvals, and liaison with general contractors, suppliers, and exhibitors, • Work closely with sales, marketing, and Event Operations Executives to track sponsorship inventory, support sponsor journeys, and coordinate partner communications and deliverables, • Prepare, maintain, and distribute key event documentation, including sponsor manuals, venue documents, onsite briefings, staff schedules, daily diaries, exhibitor lists, floor plans, and operational packs, • Support inbox management and respond to operational queries from sponsors, exhibitors, suppliers, and internal stakeholders, • Provide operational administration, including raising purchase orders, arranging meetings, preparing agendas and minutes, coordinating equipment transport, managing pre-show mailings, and maintaining accurate event files and archives, • Source, order, and oversee onsite services and resources, including AV, office equipment, catering, staff supplies, and operational stock, • Coordinate and supervise temporary staff both pre-event and onsite, including schedules, briefings, and delivery, • Run the onsite organisers’ office, acting as a senior onsite escalation point and supporting smooth day-to-day event delivery, • Identify risks, issues, and opportunities for improvement, completing post-event reporting to capture learnings and support continuous improvement, • Provide operational support across the wider DCD event portfolio and undertake ad hoc duties in line with business needs What you will bring: Skills, Experience & Attributes • Proven experience in event operations, ideally within exhibitions, confex-style events, or large-scale conferences (typically 1–2 years in a similar role), • Strong organisational, administrative, and prioritisation skills, with excellent attention to detail, • Ability to manage multiple workstreams, work to tight deadlines, and remain calm and professional under pressure during live events, • Pragmatic and solutions-focused, with strong problem-solving skills and the ability to think creatively when challenges arise, • Strong written and verbal communication skills, with a professional, service-oriented, and collaborative approach, • Confident team player, comfortable working across departments and with senior internal and external stakeholders, • Self-motivated, accountable, and able to work independently while contributing positively to team delivery, • Experience working with budgets, suppliers, and operational documentation, including floor plans and stand drawings, • Flexible and adaptable, with a willingness to adjust working hours during peak delivery periods Special Requirements • Willingness and ability to travel domestically and internationally to support DCD events, including Europe, Bali, Dubai, India, and the United States, • Flexibility to work outside standard office hours, including evenings and weekends, in line with event schedules and time zones, • Attendance at events is a mandatory requirement due to the onsite nature of the role Our Values: At DCD, our values define how we work together and make decisions. They shape how we support one another and interact with our customers every day. We live by the I ACT values - because how we show up matters. Impact We take accountability for our actions and their effect on others and the business. We embrace a growth mindset, seek feedback, and strive for continuous improvement. Authenticity We act with integrity, respect, and honesty. We communicate openly and align our actions with our values, even in challenging situations. Commitment We’re customer-focused, proactive, and passionate about what we do. We take initiative, go beyond expectations, and demonstrate resilience and perseverance in the face of challenges. Togetherness We value meritocracy and inclusivity, ensuring every voice is heard. We collaborate freely, share knowledge, and work towards common goals, recognising the greater impact we can have as a team. Our values reflect our identity as a company and what we stand for. What we offer: • Hybrid working scheme, • 25 days holiday entitlement, long service leave, and a celebration day off, • Paid sick leave, life assurance, and income protection, • Access to a health cash-back plan, health and wellbeing service, and EAP, • Enhanced employer pension contribution and parental leave options, • Flexible Friday finishes during the summer, • Fresh fruit and snacks in the office, • Cycle to work scheme, • Regular socials and celebrations, • Opportunity for worldwide travel, • Wellness allowance, • Recognition rewards Equal opportunity employer: We are proud to be an equal opportunity employer and we encourage applications from everyone. If you have a disability or special need that requires accommodation, please let us know and we will do everything we can to accommodate.

Technical Skills – SharePoint Online & On Premise Level of Technical Knowledge: Senior Role Overview The MOSA Partner for SharePoint, leverages SharePoint and M365 solutions expertise to lead Business & Technical conversations with customers to drive value from their MS investments, help customers modernize their environment and move to cloud-based solutions as appropriate, including identifying resolutions to issues blocking customer success projects. Description of Role • Key technical resource for the customer., • Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance., • Join a highly motivated team of leading industry experts., • Gain early access to emerging technologies ahead of industry peers and acquire insights on leveraging them effectively., • Visit customers to train them and share industry and development expertise (travel may be expected for onsite deliveries)., • Be part of a thriving developer community that's constantly looking for ways to improve our customers’ experience, software development goals and use of technology., • Build strong customer relationships and ensure deliveries align with customer projects and milestones., • Gain access to expertise and support from Microsoft’s consulting practice and product groups., • Continually learn and grow professionally., • Analyse problems., • Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness., • SharePoint Architecture / Topology, • SharePoint Service Applications, • SharePoint Troubleshooting Skills, • SharePoint Authentication Providers, • SharePoint (Zero Downtime) Patching, • SharePoint Basics: Create Sites, Lists, Manage Permissions etc., • SharePoint Disaster Recovery Scenarios, • Upgrading Between SharePoint Versions, • Managing, Maintaining, And Migrating Enterprise SharePoint Server, • Scaling Enterprise SharePoint Environments, • Configuring SharePoint Hybrid Solutions, • Deep understanding in Microsoft SharePoint., • Track record of supporting customer digital transformation delivering enterprise-grade SharePoint solutions., • SC Security Clearance., • UK Citizenship., • Fluent English oral and written communication., • Strong technical writing, presentation and training skills.

Position: Solutions Consultant Reporting to: Managed Solutions Manager (Managed Solutions) Location: Epsom Town Centre (on-site) Purpose: The position of a Solution Consultant is to identify, open and develop new and existing managed solution opportunities in a pro-active sales environment. • Develop technical expertise and market awareness in line with their business area., • Develop excellent working relationships with both candidates and clients is prerequisite as is the requirement to, • Achieve and manage personal / corporate targets and objectives. Responsibilities: • Responsible for developing technical and market awareness., • Responsible for identifying and developing relationships with prospective clients, both over the telephone and through face-to-face meetings., • Responsible for booking meetings with prospective clients, to discuss new opportunities and understand business requirements., • Responsible for the identification of suitable candidates to fulfil client requirements – this will include headhunting and candidate interviewing., • Responsible for negotiating terms and conditions of business., • Responsible for managing and negotiating contract renewals with existing customers., • Will manage end to end process of candidate deployment including but not limited to contractual, travel and accommodation logistics., • Provide pro-active customer service to both client and candidate stakeholders pertaining to contractual, salary and general service satisfaction., • Responsible for working with the designated Manager in achieving team and personnel objectives., • At all times maintain and record accurate data on the database Experience and Qualifications: • Strong Sales negotiation and sales closing skills., • Suitable experience in generating brand-new business sales opportunities in IT Sales., • Demonstrable success in new business sales; you should have a proven track record of delivering growth within a complex client portfolio., • The ability to be innovative and creative where you can challenge conventional thinking and push the boundaries of established practise., • Excellent computer skills including Word / Excel / PowerPoint., • History of achieving personal and divisional sales targets., • Proven experience of face-to-face client engagement., • Strong analytical and numerical skills., • Ideally 2+ years sales experience, • History of achieving personal and divisional sales targets, • Proven experience of face to face client engagement, • Strong analytical and numerical skills, • Educated to degree standard (desirable), • Excellent computer skills including Word / Excel / PowerPoint Personal Qualities: • Strong telephone and face-to-face sales skills., • Ability to perform under pressure., • Excellent communication, presentation and interpersonal skills., • High degree of initiative., • Outstanding client development skills., • Mature and level headed outlook on life., • Strong believe in ethical working and a ‘lead from the front’ mentality., • High levels of resilience and innovation., • Self-starter with the commitment to achieve., • Excellent documentation skills., • Ability to perform under pressure., • Highly motivated individual., • English language (both written and spoken), plus international language such as; Spanish / Portuguese / French or Arabic highly desirable, • Ability to travel internationally on short notice

ABOUT US We are driven by service through PASSION, PEOPLE & PURPOSE. A Family of Brands making travel matter for over 100 years. The Travel Corporation is made up of a team of individuals with a shared goal of delivering exceptional travel experiences that make a positive difference. We’re leading the way in responsible travel, unique rich local experiences, and are dedicated to making sure travel is easy and enjoyable. We’re seeking new talent to elevate our team and can’t wait to hear from you. Get in touch. The Role At A Glance We are looking for highly motivated individuals to join our Operations Administration Department based in Central London (Victoria area). You will be responsible for providing operational and administrative support to colleagues in the office and our Travel Directors on the road. This role will give the successful candidates the opportunity to learn more about the fantastic brands that we support plus provide an amazing opportunity to grow personally and professionally within a business that really takes pride in its people. HOW YOU’LL WORK We’re energized by all the opportunities of the new world and are proud of our inspiring global workplaces. We look to inspire teamwork, collaboration, and passion for creativity. We offer a flexible work environment - in person in exciting offices and virtually with leading technology. Working together across markets, teams and disciplines ensures everyone has a voice and everyone is part of our industry-leading brands. Irrespective of where you are, we cultivate environments where everyone contributes and everyone flourishes. PERKS · To grow – we offer a global training calendar, with a mix of virtual, in-person, and e- learning courses. · Business wide and departmental social calendar · Giving back - we give you two paid work days each year to volunteer to make a difference in causes that are close to your heart too. We believe that travel is a privilege, but with that privilege comes the responsibility; to ensure we have a positive impact on the places we go, the people we meet, and the wildlife we enjoy. We ensure that travel is a force for good and that we MAKE TRAVEL MATTER®. POSITION SUMMARY Key Responsibilities · Coordinating Travel Director Pre Night requirements (inc Building components/contracts in our in-house system ‘Tropics’ · Arranging logistical plans for guests such as transfers · Weekly communication with ‘Airport Hosts’ in our key gateway cities · Communicating with suppliers · Support overseas sales offices with any queries related to itineraries and services provided · Preparing and dispatching Travel Director documentation · Arrange Single Room upgrades for guests · Liaising with Travel Directors before, during, and after the trip to ensure the trip runs successfully · Assist with stock inventory and stock replenishment · Assist with checking the Daily Action Report to check new bookings/late cancellations · General administration Competencies · Pro-active with a positive and can do attitude with a want to learn and progress · A passion for organising and ensuring a first class customer experience is delivered always · The ability to navigate multiple deadlines on a regular basis · Can do attitude with a want to learn and progress within the department · Team player and willingness to help others when required · Excellent communication skills · A keen eye for detail with the ability to prioritize · MS Office literate Experience · This is an entry role however experience within operations or the travel & tourism sector would be advantageous Other Requirements · Fluency in English, spoken and written · The right to work in the EU · The individual must have a level of physical fitness to enable them to carry out regular daily lifting of objects weighing up to 5Kg. · The position is full time 9am – 5.30pm but hours will include some early mornings or evenings on a rotation basis. Note emergency cover for Saturdays + Bank Holidays maybe required What we will offer · Salary: £28,000 pro rata · Paid overtime available during busy periods · Hybrid working model · We are flexible with the start date for the right candidates (approx. early March) To apply Please send your CV to with a brief description why you are interested in the role.

Role Summary We are looking for a highly organized, detail-focused, and proactive Executive Assistant to support the Director across three businesses. While the role includes traditional EA duties, it is predominantly project‑focused, involving ongoing monitoring of business activities, liaising across teams, and ensuring the smooth running of a varied property portfolio. This is a people-facing role that requires maturity, professionalism, and the ability to interact confidently with colleagues, clients, contractors, and stakeholders at all levels. You’ll be joining an open‑plan, collaborative office with a supportive and friendly team environment. We value positive energy, teamwork, and communication—and we regularly host company socials and events to maintain a strong, connected culture. Key Responsibilities Executive Support • Daily support to the Director, including diary management, meeting coordination, minute-taking, and travel instructions., • Handling calls, enquiries, and information requests on the Director’s behalf., • Running occasional errands, completing ad‑hoc research, and managing personal appointments as needed. General Office & Meeting Support • Preparing materials for monthly and quarterly business and board meetings, including printing, collating data, and binding meeting packs., • Coordinating the staff emergency phone rota., • Greeting clients and ensuring meeting rooms are professionally prepared. Property Management Assistance • Liaising with clients, residents, leaseholders, and contractors regarding repairs, access, quotes, and ongoing issues., • Managing issues lists, chasing progress, and supporting the portfolio manager., • Drafting and sending letters, issuing service charge/ground rent demands, and handling daily email and phone correspondence., • Raising invoices, updating contact details, and reviewing contractor invoices for accuracy., • Filing, archiving, and general document coordination. HR & Recruitment Support • Working closely with HR on recruitment, including initial interviews, preparing offer packs and conducting new start inductions., • Supporting employee meetings alongside the Director., • Overseeing the administrative team and acting as the direct manager for the receptionist, including holiday approvals and annual reviews., • Ensuring consistent reception cover at all times. Communication & Front-of-House Support • Acting as the first point of contact when the Director is unavailable., • Managing incoming issues and ensuring they are either actioned or escalated appropriately., • Supporting general telephone coverage within the office. What We’re Looking For • 3–5 years' experience as an EA/PA, ideally with exposure to property or block management (advantageous but not essential)., • Excellent communication, writing, and grammar skills., • Strong time‑management, organization, and self-sufficiency., • High levels of professionalism, confidentiality, and customer service., • Comfortable working with people at all levels, building strong working relationships., • Presentable and polished, as the role is client-facing., • IT‑confident, especially with Microsoft Office., • A full UK driving license is desirable. Training & Development Full on‑the‑job training will be provided, with opportunities to attend internal and external training courses as required. 25 days plus bank holidays, with annual entitlement increasing after three years of service to 28 days, increasing each year thereafter until reaching 30 days each year, plus bank holidays • Flexible working hours within standard core business hours, • Free Flu Jab, • Free Eye Test, • Pension, • Hybrid working (3:2), • Company and team events/socials, • Ongoing training and development

ADMINISTRATION ASSISTANT LOCATION: LONDON This career opportunity is available at Santam Syndicate 1918 for an Administration Assistant, who will be based in the UK & have right to work in the UK. WHAT WILL YOU DO? The Administration Assistant will be responsible for providing proactive administrative and operational support, along with general office coordination, to select Syndicate executives. This position will work closely with and support the Chief of Staff. Key Responsibilities: Executive Support: • Travel and Expense arrangements, • Assisting with travel and accommodation, • Follow up on claim/payment queries when needed., • Forging strong relationships with internal staff and managers., • General diary management, • Prepare briefing materials for meetings and appointments, • Draft, proofread, and edit correspondence, reports, and presentations, • Handle confidential information with utmost discretion, • Prepare project documentation and presentations for stakeholders when required. Internal Marketing Initiatives and Campaigns: • Arranging office functions / team buildings and meetings, • Assisting with co-ordination of Townhalls and/or Staff or Broker events, • Actively identify opportunities to support and enhance internal marketing initiatives, • Help manage relationships with marketing agencies and vendors, • Help create training materials for the department, • Support the creation and distribution of marketing and branding materials Financial Management: • Loading of invoices and making payments through the JDE system, • Process and track expenses, including receipt reconciliations, • Manage invoice processing and payment approvals Office Management: • General administrative support, including reception duties, • Office Health and Safety where needed, • Support on IT matters, alerting external IT support where needed., • Receive, sort, and distribute post and deliveries; arrange couriers, travel, and accommodation when needed., • Support document control, maintain office supplies, and ensure reception and office areas are presentable. Team Support and Communication: • Provide day‑to‑day administrative support to the team, ensuring smooth communication and workflow, • Maintain team calendars, schedule meetings, and coordinate internal appointments, • Act as a central point of contact for general queries and information requests, • Assist in onboarding new team members QUALIFICATIONS AND EXPERIENCE: • Minimum 3–5 years’ administrative experience, • Relevant administrative qualification or diploma, • Basic understanding of marketing concepts, • Ability to handle confidential information with discretion, • Proactive problem‑solving skills and strong attention to detail, • Demonstrated ability to take ownership of tasks and follow them through to completion, • Proven initiative, with a proactive approach to work rather than a reactive one, • Flexibility to adapt to changing priorities and work effectively under pressure, • Experience in event planning and coordination COMPETENCIES AND SKILLS: • Organisational Skills – ability to prioritise tasks, manage time effectively, and keep workflows running smoothly., • Attention to Detail – ensuring accuracy in documents, data entry, and administrative processes., • Communication Skills – clear and professional verbal and written communication internally and externally., • Proactive Approach – anticipating needs, taking initiative, and resolving issues before they escalate., • Ownership & Accountability – taking responsibility for tasks and following them through to completion., • IT & Systems Proficiency – confident using Microsoft Office applications, databases, and digital tools., • Customer Service Orientation – delivering helpful, responsive support to colleagues, clients, and stakeholders., • Problem‑Solving Skills – ability to assess issues quickly and identify practical solutions. PERSONAL ATTRIBUTES: • A self-starter with ability to initiate action and be proactive, • To have strong organisational and time management, • Ability to collaborate with all stakeholders – internal and external, • Ability to manage upwards and influence, • To have strong attention to detail, • To have a client and outcomes focus, • To be flexible and adaptable WHO WE ARE: Santam syndicate 1918 is a new wholly owned and capitalised entity of Santam Insurance, the largest insurance company in South Africa with a 107-year heritage. 1918 is strategically important in expanding and developing Santam’s international footprint, through access to the London market talent, distribution network and Lloyd’s global insurance and reinsurance licenses. Our syndicate is a London managed and run business, with a strong, experienced leadership team, focused on underwriting discipline, whilst allowing our teams to feel empowered and accountable for their actions. We are building a collaborative team where underwriting, claims, actuarial and other functions work closely, to help achieve superior underwriting results.

WE ARE With over 30 years of experience in digital software development and consulting, SoftServe is a global company in solving complex business problems, creating industry-disrupting technology, and accelerating growth and innovation while optimizing operational efficiency. From leading ISV to Fortune 1000 digital enterprises, SoftServe transforms the way thousands of clients do business by unlocking the value of advanced technologies, such as Big Data, Internet of Things (IoT), DevOps, digital commerce, security, and experience design. As an experienced Product Strategist, you will join our global product management team to lead client engagements and work closely with C-level business stakeholders across a diverse portfolio of enterprise and digital-native clients. Your primary responsibility will be to help clients achieve product-centric organizational transformations and define and implement winning product strategies, enabling them to successfully align their business strategy with the latest product management practices and technology capabilities. You will be dedicated to helping clients build more effective product organizations, and design, build, and evolve successful digital products and services that improve people’s lives and deliver substantial business results. IF YOU ARE • Showing at least 7 years of experience in product strategy, product transformation, or digital consulting, • An expert in product operational models and product strategy consulting, • Proficient in applying modern product and design frameworks, such as service design, design thinking, working backwards, design sprints, etc., • Curious about technology and its potential to strengthen businesses’ competitive position in the market, • A skilled presenter and storyteller, leveraging data insights and market understanding to advocate for recommendations, • An experienced strategist with strong analytical and problem-solving skills, • Capable of presenting findings, leading workshops, conducting interviews, and pitching the value of recommended business concepts to clients, • Adept at product consulting: advising on and driving product-centric organizational transformation, as well as defining and implementing product and service strategies, • A holder of strong business acumen: engaging with senior leadership and influencing decision-making processes through strategic insights and compelling business cases, • Embracing new challenges: capable of working efficiently and adapting quickly in challenging situations, • Comfortable with uncertainty: structuring work independently, preparing coherent plans, and orchestrating teams effectively when boundaries and stakeholders are unclear, • Well-versed in structuring and delivering compelling client-facing presentations, whether for pitches or project deliverables, • Good at problem-solving: evolving business landscapes and emerging technologies, with a strategic approach to problem-solving, • A professional with excellent verbal and written communication skills, with the capacity to effectively articulate complex ideas to diverse audiences, including technical teams and executive boards, • Willing to travel up to 50% of the time to client locations, both domestic and international, for joint engagements, discoveries, and collaborative workshops AND YOU WANT TO • Lead C-level strategic discussions, negotiate program scope, priorities, as well as facilitate large in-person or remote workshops, • Lead cross-disciplinary teams through the pre-sale, discovery, and definition phases to create winning product and service strategies, • Facilitate and ensure engagement across client’s organization to ensure alignment and timely decision-making, • Advocate for and facilitate the adoption of organizational change essential for delivering a continuously evolving, innovative set of digital offerings, • Run research, facilitate ideation sessions in line with market the best product and design practices, own digital product or service strategy definition and oversee the successful execution, • Lead clients through their product organization transformation journey by aligning company business ambitions with organizational design, processes, roles and tools to enable a more customer-centric, outcome-focus and data-driven culture of innovation and digital offering management, • Develop compelling business cases to support recommendations based on comprehensive market and data analysis, • Drive the design and adoption of outcome-based ways of working by helping clients define and measure key performance indicators (KPIs), objectives and key results (OKRs), and other critical metrics, • Build and maintain strong client relationships to foster trust and long-term partnership, and identify growth opportunities for clients and the business, • Act as a trusted change ambassador, advocating for new ways of working, and providing product leadership coaching and product management upskilling, • Contribute to the creation of new professional service offerings within Digital Advisory and Product management practices. Create templates and tools that allow repeatability and consistency as the team grows TOGETHER WE WILL • Win big and challenging deals, sign new logos, and work with world-leading companies, • Be a trusted advisor and the catalyst for the transformation and innovation agenda for world-leading companies, • Assimilate best practices from experts, working in a team of top-notch experts, learn from leaders from different organizations, • Coordinate and run presentations of work on international events: conferences, meetups, and specialized events, • Use our access to expert communities, paid certifications, and professional events SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law.

ITC Infotech is looking for a Full Stack Lead Developer/Solution Architect to join our team in London, UK Your X-Factor Work ethic - You are a consummate professional. Aptitude - You have an innate capacity to transition from project to project without skipping a beat. Communication - You have excellent written and verbal communication skills for coordination across projects and teams. Impact - You are a critical thinker with an emphasis on creativity and innovation. Passion - You have the drive to succeed paired with a continuous hunger to learn. Leadership - You are trusted, empathetic, accountable, and empower others around you. Role Overview Job Summary We are looking for an experienced Tech Lead / Solution Architect with strong expertise in modern frontend and backend technologies to design and deliver scalable solutions for hospitality industry platforms and digital products. Exp – 8-10 years Key Responsibilities: • Design and architect scalable web applications for hospitality platforms (booking systems, guest experience, integrations, etc.)., • Lead frontend development using React, Next.js, and Vercel., • Build backend services using Java, Spring Boot, Microservices, and integration frameworks., • Define system architecture, APIs, and integration strategies with hospitality systems (PMS, booking engines, third-party services)., • Work closely with customers and stakeholders to gather requirements, propose technical solutions, and translate business needs into system designs., • Strong experience in React, Next.js, modern frontend architecture., • Backend expertise in Java, Spring Boot, Microservices, and API integrations., • Experience designing scalable, cloud-based architectures., • Exposure to hospitality domain systems (PMS, reservations, guest experience platforms) is a plus., • Strong customer interaction, requirement analysis, and solution definition capabilities. Our Mission ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner. ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.

Job title Fire Systems Engineer Location West London Salary or rate £40,000 plus company van Contract type Permanent About the role An excellent opportunity has arisen for a Fire Systems Engineer to join a growing team delivering high quality fire safety solutions across West London and surrounding areas. This Fire Systems Engineer position involves the installation, commissioning, servicing, and maintenance of a range of fire detection and alarm systems, ensuring full compliance with current industry standards and regulations. As a Fire Systems Engineer, you will support a variety of commercial and residential clients, providing fault diagnosis, system testing, and technical support. This Fire Systems Engineer role requires a proactive and reliable individual who can work independently as well as part of a wider engineering team. The successful Fire Systems Engineer will maintain a strong focus on safety, system reliability, and customer satisfaction at all times. Key responsibilities • Install, commission, and maintain fire systems in line with current British Standards including BS 5839, • Carry out routine servicing, inspections, and preventative maintenance across multiple client sites, • Diagnose faults and complete repairs to minimise downtime for clients, • Conduct system testing to ensure full compliance and operational performance, • Produce accurate service reports, maintenance records, and certification documentation, • Liaise with clients on site, providing clear updates and technical support, • Ensure all work is carried out in line with health and safety regulations, • Respond to call-outs and emergency faults as part of a rota, • Support system upgrades, modifications, and small works installations, • Work closely with other engineers to deliver a consistent and high quality service Skills and experience required Essential: • Proven experience working as a Fire Systems Engineer or in a similar fire alarm engineering role, • Strong knowledge of British Standards including BS 5839, • Experience in installation, servicing, and fault finding of fire systems, • Electrical background or relevant qualifications such as NVQ Level 3 or equivalent, • Good understanding of health and safety regulations, • Ability to read and interpret technical drawings and schematics, • Excellent fault finding and problem solving skills, • Strong communication and customer service skills, • Ability to work independently and manage workload effectively, • Full UK driving licence, • Willingness to participate in a call-out rota Desirable: • Additional fire industry training or certifications, • Experience working across commercial environments What is on offer • Company van provided, • Five weeks holiday plus bank holidays, • Paid travel time, • Excellent progression opportunities, • Company pension scheme, • Enhanced overtime rates, • Company mobile phone, tools, and uniform provided How to apply If you are an experienced Fire Systems Engineer looking for your next opportunity in West London, this Fire Systems Engineer role offers excellent long term prospects and support. Please apply with your CV as soon as possible to be considered for this Fire Systems Engineer position.

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role: As an Engagement Manager, you’ll work on an ongoing basis with our clients to drive the utilization of LexisNexis Risk Solutions products to create positive business outcomes. You’ll pair with Strategic Account managers to identify and explore opportunities to leverage LexisNexis Risk Solutions data and services to protect our customers from cybercriminals. You’ll present consultative solutions to a wide range of audiences, from executives to business owners, and maintain your position as a trusted advisor by constantly keeping your finger on the pulse of the customer. You will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects. Responsibilities : • Showing a good understanding of fraud and risk management, relating it to products and service within the firm, • Understanding customer use cases and requirements and in turn apply best practices to deliver customer road maps, • Developing and delivering fraud strategies, providing solution training and transfer of knowledge, • Demonstrating a very good knowledge of fraud and identity solutions, and performs the functional customization of the solution, • Interacting with the Sales, Pre-Sales and Marketing teams, including providing strategic oversight and fraud best practice, • Acting as an industry liaison when required providing outputs and SME knowledge to support LexisNexis Risk Solutions deliverables Requirements : • Experience in consulting, professional services or banking, • Understanding of financial industry and knowledge of fraud related areas, • History of working with highly technical internal and external teams, translating requirements and discoveries to non-technical decision makers, • Problem solving and critical thinking skills, • Experience working with rule engines and fraud solutions is considered an asset, • Fluency in English and ideally German Working for you : We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

Operations Coordinator – Luxury Travel Company . The Role We are seeking a dynamic and proactive individual with exceptional administrative skills and meticulous attention to detail to join an expanding Operations team for a luxury travel company. The role operates within a hybrid working scheme, with most team members in the office two days a week (or more, should you wish!) You will work closely with the Head of Operations to support the smooth running of the department, managing post-booking administration and inquiries while ensuring precision and outstanding customer service throughout the booking process. Key Responsibilities • Verify supplier invoices against booking details for accuracy and compliance., • Create and prepare client documentation using set templates with precision., • Process incoming client payments and outgoing supplier payments on time., • Manage and resolve booking changes efficiently., • Ensure all documentation is accurate and delivered promptly., • Communicate with external suppliers via email and phone to maintain smooth collaboration., • Prioritize daily workload to meet deadlines., • Respond to client and supplier queries effectively., • Maintain high levels of customer service throughout the booking process., • Collaborate effectively with internal teams., • Multi-task and manage various responsibilities simultaneously., • Stay organized, motivated, and proactive in completing tasks. Preferred Experience & Skills • Minimum 2 years’ experience in Luxury Travel administration or customer-focused roles., • Strong attention to detail with excellent grammar and spelling., • Confident, clear, and professional telephone manner., • Competent in Word and Excel., • Ability to work independently and take ownership of tasks., • Strong organizational and numerical skills., • Ability to multi-task and prioritize effectively., • Highly organized, self-motivated, and proactive.