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If you’re an experienced customer success professional looking to build and shape a customer success function from the ground up, then Countfire could be the perfect opportunity. You’ll work closely with our existing customer-facing team, sharing what you learn and collaborating on ways to impro

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. Act as the voice of the customer to our product team, highlighting needs for European-specific featu

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. Guide potential customers through a 30-day trial of the product.

Russell Publishing is recruiting a Customer Success Account Manager to join our team, to manage a portfolio of high-value accounts, building deep trust and loyalty with key clients to strengthen their commitment to our brands and solutions. The successful applicant should have a minimum of 3 years��

Customer Success Manager Location: Woking area (office-based) Salary: £36,000£46,000 per year Job Type: Full-time, Permanent, Office-BasedA growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its team. This role is idea

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Encourage high performance through direct management of implementation and customer experience teams You will be: Have a good understanding of payroll legislation and its practical application Knowledgeable of the contractor and temporary worker market Willing and able to travel to customers for cli

A global market intelligence firm seeks a Customer Success Manager in London. This role focuses on ensuring a successful customer journey and promoting product adoption.

A technology company in Greater London is seeking an experienced Customer Success Manager to serve as the primary point of contact for their customers. The ideal candidate has 2–4 years of customer-facing experience, strong communication skills, and is passionate about helping customers succeed.

We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. Partner with customers to identify their strategic goals and co‑create Success Plans with clear success metrics and engagement strategies. You’re devoted to ensuring o

Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Enterprise Customer Success Manager at Canonical. Customer success is a new and strategic department at Canoni

Our Customer Success organization is at the heart of incident. They are the primary advocate and strategic partner for our largest and most impactful customers owning everything post-sales, ensuring our customers feel heard, understood and consistently realize value from our platform and all of it��

This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high performing strategy from zero. Customer Success will be a newly created fu

As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Have proven success leading distributed Cus

Immersive is hiring! Could you be our next Senior Customer Success Manager? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Experience team in the UK as a Senior Customer Success Manager, primarily working with our UK Defence clients. With c

We are looking for a Principal Customer Success Manager to join our Customer Experience team. Motivated to drive outcomes for your customers, you see Customer success as your own. Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor thro

We are looking for an addition to our Customer Success team to be a trusted partner to some of the world’s most ambitious advertisers! As a Senior Customer Success Manager at Smartly, you’ll take ownership of our global customers from the first week, give consultative advice, scope and drive lon

Technical Customer Success Manager. Proven success owning enterprise customer relationships and driving adoption, performance, and growth. Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes.

Our success is defined by the success of our customers — we’re looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Our Customer Success Managers (CSMs) own the relationship with our customers, helping the

This Senior Customer Success Manager will manage the full customer renewal life‑cycle for a portfolio of some of our biggest and most exciting Enterprise clients, building deep client relationships, driving product adoption, and ensuring customers achieve measurable value from our platform. Act as

Customer Success Manager - Accounting. Years of SaaS Customer Success Experience. You'll offer guidance rooted in your financial close experience, helping customers maximize the value of Stacks.

A leading insurtech company in London is seeking a Customer Success Manager to join their dynamic team. This role involves managing project deliverables, ensuring exceptional customer experiences for sponsors, and collaborating closely with various stakeholders.

A leading software company in Greater London is seeking an Account Manager focused on customer success and growth. The role involves being the key contact for clients, driving revenue through upselling and renewals, and collaborating with various teams to enhance customer satisfaction.

A leading tech firm is looking for a Customer Success Manager in the United Kingdom. The ideal candidate should have over 2 years of experience in customer success management, fluent in English and German, and capable of building relationships with C-level executives. Responsibilities include educat

We are seeking an experienced Customer Success Manager to manage and grow relationships with our enterprise clients. Enterprise Customer Success Manager. Develop and execute strategic account plans to drive product adoption and retention, as well as run the full customer engagement cycle for custome

Customer Success and Adoption:*** Collaborate with Implementation teams, overseeing the successful handover of new customer sites to BAU process. In the role of Customer Success Manager## Customer Relationship Management:* Develop and maintain strong relationships with assigned ezyVet corporate/

This is a hybrid role involving work across Unilabs sites, customer locations, industry events, and remote working. Strong customer‑centric mindset with a proactive and results‑driven approach.

The Customer Success Manager leads the end-to-end holistic delivery of the overall operational service for our strategic customers, across our internal functions, processes, and people to enable effective and seamless service excellence with customer success at the heart of our culture. Interlock wi

A leading internet security company in Greater London is seeking an experienced Customer Success Manager. The role involves managing post-sale experiences for enterprise customers, ensuring satisfaction and retention by demonstrating the value of Cloudflare's services. Candidates should have a stron

The Role**The Partner Customer Success Manager (PCSM) will work with key strategic partners to enable, mentor, and scale best‑in‑class customer success for Flexera solutions. Customer success craft: Success planning, QBR/EBR facilitation, value realization, risk detection, and playbook execu

The Global Customer Success team is integral in creating long-term value for our customers and ensuring their success with our technology. The Senior Customer Success Manager will work with customers on general maintenance and support for new and on-going implementations. Working closely with custom

This is a new function and you’ll be brimming with ideas about what great customer success looks like for our users, and excited to play a part in transforming how care is delivered across the UK. Helping build the customer success team. Ideally, you’ll have experience in customer success for a

As a Customer Success Manager (CSM) for the Enterprise segment, you will be responsible for guiding customers through their journey with Darktrace, ensuring rapid time-to-value and sustained success throughout the contract lifecycle. Own the customer journey from onboarding to renewal, ensuring fast

You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class cus

An innovative EdTech company is seeking a talented junior customer success manager to ensure exceptional customer engagement.

A leading e-learning solutions provider in Greater London seeks a Customer Success Manager to enhance customer relationships and drive retention. Ideal candidates will have experience in customer success, strong communication skills, and technical knowledge of enterprise software. This role involves

Innovate and iterate on Customer Success programs to retain and grow customers while mitigating churn or contraction. You've been an early customer success hire at a fast growing start up before. Proactively identify customers who aren’t maximising their opportunity with our product/service and re

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

The Senior Customer Service Manager (CSM) role at QAD is a critical part of QAD’s Go-To-Market organization, focusing on revenue retention and growth within our current customer base. Success in this role will be measured and rewarded by key performance metrics including renewal (GRR) and upsell (

A global SaaS provider is seeking a Senior Customer Success Manager in the United Kingdom to lead multiple customer accounts and ensure their success. Responsibilities include managing customer relationships, conducting governance meetings, and driving software adoption.

Desirable) Customer Success Experience. You’ll need to balance the customer mindset with the commercial acumen - being a customer advocate whilst upholding the technical road map. Transitioning some of First AML’s legacy customers to our Source.

A leading AI technology company in Greater London seeks a Customer Success Manager. Ideal candidates will have 4+ years in customer success, a strong understanding of SaaS platforms and AI solutions, and excellent communication skills. This role involves cultivating customer relationships, promoting

A technology company in Greater London is seeking a Customer Success Manager to own a portfolio of clients and drive product adoption. The ideal candidate will have over 3 years of experience in customer success, demonstrating strong stakeholder management and problem-solving skills. Key responsibil

As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. Understand and advise customers’ priorities with Contentful, capture and commu

As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market account

We are looking for a diligent and dedicated Customer Success Manager to care, advocate for and grow important customer relationships at one of Europe’s fastest growing technology companies backed by top investors who helped scale Uber, Twitter, Instagram, and Zendesk. As a Customer Success Manager

A leading recruitment platform in the United Kingdom is seeking a Customer Success Manager to partner directly with Small Business and Mid-Market customers, supporting their recruiting operations. This role offers an opportunity to make a significant impact on customer satisfaction and success by en

Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Collaborate with Customer Success, Customer Support, Sales