Customer success manager jobs in Bedford - Page 3Create job alerts

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. Act as a customer advocate to raise product feedback.

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. Act as the voice of the customer to our product team, highlighting needs for European-specific featu

If you’re an experienced customer success professional looking to build and shape a customer success function from the ground up, then Countfire could be the perfect opportunity. This role involves being on the frontline, working directly with customers to drive expansion and prevent churn in larg

Russell Publishing is recruiting a Customer Success Account Manager to join our team, to manage a portfolio of high-value accounts, building deep trust and loyalty with key clients to strengthen their commitment to our brands and solutions. Demonstrated success managing high-value or strategic custo

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Customer Success Manager Location: Woking area (office-based) Salary: £36,000£46,000 per year Job Type: Full-time, Permanent, Office-BasedA growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its team. This role is idea

In addition to ensuring that our customer satisfaction levels remain high, the operations team is the vital link between our customers feedback and the product team. Principle responsibilities: Define implement and maintain helpdesk processes Report out on client engagement and seek to increase enga

You are responsible for a successful customer journey and touch points that create long‑term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. Analyze and evolve customer profiles within Salesforce, capturing key attributes

In dieser Rolle verwalten Sie ein eigenes Kundenportfolio und stellen durch hervorragenden Service langanhaltende KundenBeziehungen sicher.Hauptaufgaben umfassen die Durchführung von Verhandlungen, die Pflege von Kundendaten und das Organisieren persönlicher Meetings, verbunden mit einem strategis

A leading spatial intelligence firm located in Greater London is seeking an experienced Customer Success Manager to establish strong relationships with commercial customers, facilitate product deliveries, and lead contract renewals. The ideal candidate will have a Bachelor's degree and over 5 years

A global technology company is seeking a Customer Success Manager in London to enhance customer engagement and drive growth. The ideal candidate should have 3-5 years of SaaS Customer Success experience and excellent communication skills. You will foster long-term relationships, acting as a strategi

We’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention. Act as the voice of th

We are looking for a Senior Customer Success Operations Manager to strengthen the operational foundation of our post‑sales revenue engine. Working at the intersection of Customer Success, Finance, BI, and Systems, you will shape how decisions are made and how revenue outcomes are delivered. Build

You will report to the Manager of Customer Success EMEA. Experience with CRM/CSM tools, customer journey tracking, and success metrics. Track success metrics and use data to inform customer strategy and engagement.

A leading property management tech company in Greater London is seeking a Customer Success Manager to ensure excellent client engagements and manage the customer lifecycle effectively.

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

We're looking for a driven, relationship-focused Customer Success Manager to join the Client Services team. Customer Success or Account Management or Media Planning within the AdTech or Digital Media space.

As Senior Customer Success Manager here you will lead the Customer Success function, managing a small team of Customer Success Specialists, and drive long term client value and retention. Lead and mentor a small team of Customer Success Specialists, fostering a high performing, customer centric cult

A leading technology provider for estate agencies in the UK seeks a Customer Success Manager to enhance customer satisfaction and retention.

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

A great customer success manager has a deep understanding of customer adoption and usage and pushes the customer and the Amperity team towards activities that drive value. As a Senior Customer Success Manager (CSM) at Amperity, you will play a critical role in guiding our customers through the entir

Customer Success Managers at DoiT are the trusted advisors and orchestrators of the customer journey, responsible for ensuring the success of our customers at every stage of the customer experience. We are looking for a Senior Customer Success Manager to own a portfolio of customer accounts, driving

A leading AI recruitment service is seeking a Customer Success Manager to redefine revenue prediction and customer loyalty. The candidate will engage with customers, ensuring the end-to-end customer lifecycle and act as a technical expert. This role offers a unique opportunity to shape the future of

Our customer base is growing faster than ever! We’re looking for experienced Enterprise Customer Success Managers to help us scale our UK business. A history of acting as a customer advocate, influencing product development and operational changes to meet customer needs and enhance their success.

A leading cyber resilience solution provider in the UK seeks a Senior Customer Success Manager to join their Customer Experience team. The ideal candidate has experience in customer success within a SaaS environment, exceptional communication skills, and a consultative approach towards customer enga

A leading AI development firm is looking for a Customer Success Manager based in EMEA. This role involves forming strategic partnerships with complex customers, helping them maximize the use of AI solutions. Candidates should have over 6 years of customer-facing experience, a technical understanding

We are seeking a proactive and customer‑focused Customer Success Manager to strengthen relationships with existing clients, enhance customer satisfaction, and drive revenue growth through PPM contract renewals, system upgrades, and referrals. Proven experience in customer success, account manageme

A cybersecurity firm in Greater London is looking for an experienced Customer Success Manager to focus on public sector customers. The ideal candidate should have over 3 years of experience in Customer Success, preferably in B2B SaaS or Cyber Security. Responsibilities include managing a customer po

Create and maintain a customer success plan, tracking success initiatives. You will join a team of collaborative CSMs and reporting to our Manager of Commercial Customer Success. Become a product expert and a master of our customer success process.

Enterprise Customer Success Manager - Procurement Analytics. Collaborative, entrepreneurial culture where Customer Success sits at the heart of the company’s growth strategy. Customer Success or Account Management SaaS role.

As the Manager, Customer Success, you will lead a team of growth Customer Success Managers to deliver successful onboarding, healthy adoption, advocacy and retention in Vanta’s rapidly expanding customer base. What you’ll do as a Manager, Customer Success at Vanta:. Influence strategy and design

The role of the Senior Customer Success Manager (CSM) will be accountable for driving customer success, leading renewals, creating qualified upsell leads and overall relationship management within the assigned client base. Experience in Customer Success operations in the digital marketing industry.

A leading pharmaceutical company is seeking a motivated Customer Success Manager to join their team. The ideal candidate has a relevant degree and experience in healthcare or clinical research, along with strong communication skills and a customer-centric mindset.

Want a Customer Success role with real ownership, global customers, and clear career progression? We're hiring a Customer Success Manager to support our client on a portfolio across North America and Latin America, helping customers get measurable value from our backup and recovery SaaS solutions, w

A global financial solutions provider is seeking a Customer Success Manager in London to develop client retention strategies and foster relationships. Ideal candidates will have prior customer-facing experience, strong communication skills, and the ability to work in a fast-paced environment.

Graduate Customer Success Manager. You’ll be responsible for building strong relationships with customers to ensure they achieve their desired outcomes while using a company’s product or service.

A technology solutions provider is seeking a Customer Success Manager to nurture client relationships and drive the successful adoption of their technology solutions. The ideal candidate should have experience in customer success and construction, along with a valid UK driving license. With a focus

Ready to kick-start your career in tech with customers you’ll actually enjoy working with? As a Junior Customer Success Manager, you’ll support and nurture relationships with global brands - including some of the biggest names in the FTSE 500. Full onboarding + ongoing product and customer succe

A fast-growing AI company in Greater London is seeking an experienced Customer Success Manager. The ideal candidate will have over 3 years of experience in a Customer Success role, with exceptional communication skills and a customer-focused mindset.

As a Customer Success Manager, you will play a critical role in driving customer satisfaction, retention, and growth by fostering strong relationships and ensuring customers maximise the value of our solutions. Maintain a high level of customer engagement and satisfaction with a focus on customer‑

As a Scaled Customer Success Manager, you will work with a wide range of innovative and impressive customers across all segments to deliver customer success at scale. Document customer use cases and contribute to customer holistic account/success plans. You have 5+ years of direct client management

Helping build the customer success team - we’re a new team, and you’ll be at the forefront of designing how customer success at Beam works. When you’re not out and about, you’ll be digging into data and qualitative feedback to problem-solve for your customers and acting as a customer advocat

The Customer Success Manager delivers high‑impact product training and drives adoption across a high volume of strategic accounts within the UK market. Acting as a trusted advisor to legal practitioners and tax professionals, the role ensures customers maximise value from LexisNexis solutions, sup

Customer Success Manager (CSM). The Customer Success Manager (CSM) is the trusted guide for our clients post-sale. Manages day-to-day customer interactions and success plans.

Job DescriptionThe Senior Customer Success Manager (CSM) – Service owns the strategic technical relationship with Sprinklr's enterprise customers in customer service, CX, and contact center operations. We believe in our product: Customers who value exceptional customer experiences

Senior Customer Success Manager. They will focus on the outcomes that our customers are achieving to make the partnership successful. You will be the primary contact for customers, understanding their success criteria, sharing best practices, providing solution guidance, and helping them realize val

Senior Customer Success Manager (Advisory Focus). Senior Customer Success Manager (Advisory Focus). We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations, particularly the Big Four (Deloitte, KPMG, PwC, EY).