Customer success manager jobs in Reigate - Page 2Create job alerts

Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

Customer Success Manager – SaaS. CV Screen is recruiting for a Customer Success Manager to join an innovative SaaS technology business based in Canary Wharf, London. The successful candidate will play a key role in supporting and growing an established customer base while working closely with tech

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Experienced with Customer Success platforms (e.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Strategic Customer Success Manager - French Speaking. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Be the Voice of the Customer internall

A leading digital investigation software company is seeking a Digital Customer Success Manager to enhance customer experiences through engagement strategies and data analytics. This role involves optimizing customer touchpoints, moderating community discussions, and creating tailored content for var

As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. Customer Success Management or Account Management experience. Your goal is to ensure positive

A technology company specializing in vehicle inspection is seeking a Strategic Customer Success Manager in the UK.

Customer Success Managers work in coordination with account managers to identify and support expansion sales opportunities within the customer account* This role purposefully aids the customer in developing plans to maximize the value they get from their Motorola Solutions purchase and remove barrie

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

A leading software company located in Greater London is seeking an EMEA Customer Success Manager to strengthen relationships with accounts across Europe, the Middle East, and Africa. The ideal candidate will have over 4 years in customer-facing support, particularly in the Legal Data Intelligence in

A leading AI solutions provider in Greater London is seeking a Customer Success Manager for the EMEA region. The ideal candidate has 5+ years in B2B customer success, particularly in SaaS. Responsibilities include overseeing post-sales activities, onboarding, and providing customer insights to the p

Are you a Customer Success Manager with a passion for the veterinary industry and software? IDEXX UK is hiring!. Collaborate with internal customer support teams to ensure prompt and accurate handling of customer issues, working towards quick resolution and customer satisfaction. Monitor customer he

Senior Customer Success Managers at MarqVision are self-motivated and proactive, they are relationship builders, people persons, and have experience managing multiple stakeholders. Serve as the trusted point of contact for MarqVision customers throughout the lifecycle, beginning from the point of sa

Customer Success Manager | Customer Success | UK | Remote. Experience in an HR role where you’ve used HRCase previously, OR Customer Success experience within HR SaaS or similar technology. HR technology and customer success best practices.

Own the customer onboarding journey, ensuring clear success criteria, timelines, and risk mitigation checkpoints. Customer-centric means our customers are at the heart of everything. Lead customer programs strategically, including adoption cadences, executive reporting, risk registers, and milestone

A leading analytics company in the UK seeks a Customer Success Manager to act as a champion for customers. This is a remote-only position well-suited for professionals passionate about customer success. This role involves understanding customer goals, driving adoption, overseeing renewals, and solvi

Customer Success Manager (Paid Search, PPC, Google Ads). Senior Manager, Customer Success - EMEA. Customer Success Manager (Paid Search, PPC, Google Ads).

A dynamic tech recruitment firm is seeking a Customer Success Manager for the finance sector. The ideal candidate will possess strong project management skills, experience in customer-facing roles, and the ability to engage deeply with technical products.

Channel Partner Success Manager (Strategic Customer Success Team). Are you ready to be a part of it? This is your chance! We’re hiring for Channel Partner Success Manager (Strategic Customer Success Team). Customer Success, consulting, agency services, or a related role, with a focus on enterprise

As part of continued growth, they are looking to appoint a Customer Success Manager to strengthen their commercial function and elevate the customer experience. Experience in Customer Success, Account Management, or a similar customer-facing commercial role is essential. You will work closely with S

A leading property management firm in Greater London is seeking a Customer Success Manager to enhance client engagement and ensure operational excellence throughout the customer lifecycle. The role involves onboarding, adoption, and long-term success management, requiring excellent communication and

This role is ideal for someone with a strong background in Customer Success, Account Management, or Business Development who thrives in a dynamic, customer‑centric environment. Contribute to improving Customer Success best practices, identifying operational gaps, and enhancing workflows. Customer

A growing technology company in Greater London is looking for a Customer Success Manager to oversee cargo airline accounts and drive customer success. This role involves leading customer lifecycle management, analyzing performance metrics, and collaborating with cross-functional teams. The ideal can

Work in tandem with Solutions, AI Deployment Strategists and Technical Support to drive successful customer outcomes and feature adoption of all aspects of the Assembled Platform across the customer lifecycle. You will have a big hand in everything we do from expanding our post‑sales customer jour

A venture-backed cybersecurity startup is seeking an Experienced Customer Success Manager. This role focuses on driving customer adoption and ensuring success across security and compliance objectives.

We’re hiring a Senior Manager, Digital Customer Success who will drive customer satisfaction and retention by leading success initiatives through digital channels, automation, and data. Oversee customer health metrics and usage data to identify at‑risk customers, ensuring proactive digital engag

A leading social impact company in London is seeking a Customer Success Manager to drive growth and build relationships with local councils and social care providers.

We’re looking for an early‑stage Customer Success Manager to join our well‑funded healthtech SaaS platform based in London. Possesses 3‑5 years of experience as a Customer Success Manager or equivalent in a B2B SaaS business. Customer Success Manager (£45k‑£50k + Equity) – Jack & Jill.

A cybersecurity solutions company in the UK seeks a Customer Success Manager to focus on public sector customers. You will manage your customer portfolio, ensuring successful adoption and driving growth through strong stakeholder relationships.

A technology-driven brand protection firm in Greater London is seeking a Senior Customer Success Manager to enhance client relationships and ensure product value. Ideal candidates will have over 3 years in Customer Success within the SaaS space, fluent in both French and English, and possess strong

A VC-backed healthtech startup in London is looking for a Customer Success Manager to take ownership of customer outcomes.

A healthcare technology company is seeking a Customer Success Manager to enhance engagement with their HRCase software suite. This remote role involves developing strong customer relations, monitoring product use, and collaborating with teams to deliver effective success plans. Ideal candidates will

Customer Success Manager, EMEA. Customer Success Manager, United Kingdom. Customers, Customers, Customers.

A leading brand control company in Greater London is seeking a Customer Success Manager to join their Global Customer Success Team. In this role, you will build and maintain relationships with clients, oversee the customer lifecycle, and collaborate with various teams to drive customer satisfaction

A technology-driven company is seeking a Customer Success Manager to support B2B enterprise customers. This role involves managing customer relationships, communication via digital tools, and collaboration with internal teams.

A healthtech SaaS platform in London is looking for a Customer Success Manager. In this pivotal role, you'll manage the entire customer lifecycle, from onboarding to renewals and upsells. This is a unique opportunity to shape the customer experience and contribute to the growth of a mission-driven c

Define and track core customer success metrics (e. Reporting to the Head of Customer Success, you will work directly with a portfolio of high-value brands, helping them maximize profit using Intelligems. Customer Success, consulting, agency, or sales).

We are looking for an addition to our Customer Success team to be a trusted partner to some of the world’s most ambitious advertisers! As a Senior Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week, give consultative advice, scope and drive long-

PolyAI is searching for a UK-Based Senior Customer Success Account Manager, reporting directly to the Head of Account Management to commercially manage and grow our growth-tier customer relationships across a wide variety of verticals. Our customers, which include the world’s leading logos, are ex

A leading provider in the sports industry is seeking a Customer Success Manager to manage relationships with top-tier clients including publishers and broadcasters. Ideal candidates will have at least 7 years of experience in a customer success role, excellent communication skills, and a strong unde

As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Are you an experienced Customer Success lea

We are currently looking for a Enterprise Customer Success Manager, EMEA in United Kingdom. As a founding member of the EMEA customer success team, you will own the full enterprise customer lifecycle, from onboarding to renewal and expansion. Strong understanding of customer success methodologies an

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. Job Details: eCommerce Customer Success Manager. Commerce Customer Success Manager.

This is a senior, hands-on Customer Success Manager role. Senior Customer Success Manager (12 month ftc). The company is scaling rapidly and looking for a hands-on, strategic Customer Success leader to own the end-to-end customer experience and build a high-performing team.

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. Salesforce is the #1 AI CRM, where humans with agents drive customer success together. You are a trusted advisor, forging deep relationships with your customers and account

Join a group of effective and passionate customer success managers and product specialists that fosters teamwork, open communication and innovation. Role: Product Specialist (Customer Success Manager) in a hybrid role based in London. Collaborate with various customer teams, including security, tech