Customer success jobs in Fareham - Page 5Create job alerts

A leading technology recruitment firm seeks a Customer Success leader in Greater London to scale their team and optimize client relationships. The role involves owning the customer lifecycle, building structured processes, and leading a high-performing team.

A customer service solutions provider in the UK is seeking a leadership figure to transform their operations into a technology-led center of excellence. You will focus on enhancing performance and customer relationships, ensuring the services remain efficient and empathetic. The position presents an

A leading AI company is looking for an Engagement Manager to join their team in the United Kingdom.The role involves working with various companies to design and implement solutions aimed at improving learning experiences.Ideal candidates are passionate about business development and possess a stron

A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key. This is a pivotal leadership role with genuine succession opportunity, within one of the UK’s largest service operations. You’ll join a Senior Management team passionate about doi

Customer Success Manager in the United Kingdom. This role requires expertise in customer value management and program oversight to enhance customer satisfaction and retention. Candidates should have 6-12 years of experience in customer-facing roles and a Bachelor's Degree.

Lead, coach and grow a high‑performing Customer Success team, creating a positive and accountable culture. Proven experience leading and scaling Customer Success teams in a SaaS or tech‑led environment. Head of Customer Success at Hyper Growth eCommerce SaaS.

Deep experience leading Customer Success, Account Management or Customer Revenue functions in a SaaS or subscription-led business. The customer base spans several thousand accounts, from major enterprise customers to long-tail segments, and the function now requires a complete overhaul. Rebuilding t

A fast-growing SaaS company in London is looking for a Head of Customer Success to manage the entire customer lifecycle and lead a high-performing team. The ideal candidate will have proven experience in customer success leadership within a tech environment and possess a strong track record in manag

The Head of Customer Success is responsible for the continued growth and retention of Core and Growth customer bases. Proven track record of success in Customer Success and Account Management. Flourish are recruiting for a Head of Customer Success in central London in the tech sector, with a focus o

Candidates should have deep experience in Customer Success or Account Management within a SaaS business and a proven track record of leading change across complex organizations. A global SaaS organisation is looking for a senior leader to oversee a complete overhaul of their customer management func

Execute the Customer Success strategy for the EMEA region, ensuring alignment with global business objectives. Manage the Customer Success and Deployment teams to ensure client work is delivered on time, but most importantly, is generating tremendous value, and that this value is articulated clearly

Candex is hiring a RVP, Customer Success responsible for launching new clients and developing customer relationships that promote retention, loyalty and growth. Keep an Obsessive Customer Focus - our customers’ satisfaction is our obsession, and we will stop at nothing to make their experience sim

Currently expanding our Customer Success team, we’re looking for a new colleague as Senior Customer Success Manager (CSM) for the UK. Familiarity with the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation, dat

A leading SaaS company in the United Kingdom is seeking a seasoned professional with over 12 years of experience in Customer Success and Professional Services.

A leading data center solutions firm in Greater London is seeking a Senior Customer Success Manager to lead the delivery of operational service excellence for high-value global customers. The role involves vigorous customer engagement and advocacy, overseeing service delivery, and managing risks and

Previous experience in a customer success/technical account management/relationship type role while managing customers. The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude’s customers. Use Gainsight and leverage customer da

Experience successfully managing customer engagements to completion and customer satisfaction. At Algolia, we are passionate about our customers so we’re looking for an all‑star Customer Success Manager who is ready to join our growing team. Drive and nurture post go‑live customers by increasi

A digital marketing company is looking for a Senior Customer Success Manager to enhance customer relationships and drive retention. This role involves developing success strategies, engaging with customers to achieve their goals, and collaborating with internal teams.

The Customer Success Management team aligns GitLab customers’ business outcomes with the value of our AI‑powered DevSecOps platform by focusing on three core themes: align, enable, and expand. As a Customer Success Manager, you’ll help GitLab customers turn their desired business outcomes into

We’re seeking a Senior Customer Success Manager to join our award‑winning team of strategic retail marketing experts who empower our clients to harness Ometria’s Customer Data and Experience Platform to deliver amazing customer experiences. You’ll play a pivotal role in delivering value and

As the first dedicated public markets hire in Ledgy’s Customer Success team, your job will be to own relationships with Ledgy’s existing public customers and play a key role in building out the processes that will scale Ledgy's public markets business. Scale Ledgy's public markets function by bu

Understand customers’ business objectives, challenges, and industry-specific needs to drive success. An awesome opportunity has arisen for a German speaking, Senior Customer Success Manager to join our teamh3>. Advocate for customers internally, influencing product development based on industry tr

Senior Manager Customer Success – UK & Ireland. As we expand our portfolio with new software and AI solutions for hospitals in the UK and Ireland, we are looking for an experienced Customer Success Manager Lead to manage key client relationships and oversee strategic accounts and projects. Strong

A leading identity solutions provider in London is seeking a Senior Manager to lead their Customer Success team. The ideal candidate will possess over 8 years in Customer Success Management and at least 4 years of people management experience. This role involves strategic leadership, operational exc

The ideal candidate will possess strong emotional intelligence and a commitment to customer success, fostering a high-performance team culture within a dynamic environment. Responsibilities include developing a sales strategy, managing customer relationships, and driving revenue growth.

Leverage GitHub’s success frameworks to create customer journeys and dynamic success plans. Drive customer-specific roadmaps in collaboration with Sales, Engineering, Partners, and Customer Success Architects. Develop and execute customer success plans that align with customers’ business priorit

A dynamic HR solutions provider based in Greater London is seeking a Lead / Head of Customer Success & Support. In this role, you'll mentor a high-performing team and influence company strategy while driving customer retention and support initiatives.

The Head of Customer Success is also responsible for the day‑to‑day management and operational leadership of the Customer Success team, one of several teams that are part of the overarching customer success initiative. The Head of Customer Success will be responsible for overseeing Kinsta’s cu

Proven experience leading and scaling Customer Success teams in a SaaS or tech-led environment. Lead and scale a Customer Success function that helps world-class retailers unlock value from a world class ecommerce/logistics platform. Build structure, processes, KPIs and playbooks that bring clarity

A dynamic customer engagement company in North West London is seeking enthusiastic individuals to join their team. The role involves engaging customers face-to-face, representing partner brands, and fostering relationships. This is a full‑time, in‑person position, perfect for those looking to de

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients. At least 2+ years experience in an Account Management or Customer Success Manager role. The Senior Enterprise Customer Success Manager will be responsible for dev

The role involves managing successful proof of concepts (POCs), onboarding new customers, and establishing strong relationships with key decision-makers. This position offers an exciting opportunity to drive customer success and contribute to the company's growth. A technology firm in the United Kin

This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have a solid technical background, excellent communication skills, and experience in managing customer expectations. This position offers

A leading FinTech company in London seeks a VP of Customer Success to lead customer lifecycle management post-sale. This role demands 8+ years of experience in Customer Success leadership within a B2B SaaS or FinTech environment.

The Senior Customer Success Manager serves as a trusted advisor and advocate, ensuring seamless execution across internal functions while driving customer health, retention, and long-term partnership. Provides guidance to global teams on customer‑specific operational requirements and success crite

The Customer Success Management team directly supports the Risk & Valuation Services (R&VS) and Desktop & Research (D&R) clients and organizations. Customer Success Management, Sales, Client Services. Drive adoption of tools that support and enable Customer Success Managers to be more effective (i.

We are seeking strategic, customer-focused, and results-driven Senior Customer Success Managers to drive the success of our enterprise customers and OEM/Channel partners. Customer Success, Account Management, or Partner Success in a B2B SaaS environment. Onboarding & Deployment: Drive seamless onboa

A cutting-edge AI research company in Greater London is seeking a VP Customer Success to lead the customer journey and drive renewals. The role requires 8–15 years in customer success roles, aiming to enhance customer value and ensure satisfaction for global brands.

Customer Success Manager to drive value realization for their clients in the CIS & CEE regions. Join a fast-paced environment where your skills and customer focus will help shape success. The successful candidate will have experience in managing Enterprise accounts and should be fluent in both Engli

Customer Success, Account Management, or related leadership roles. Create clear success plans with executive sponsors, with agreed goals, timelines, and measures of success. Referenceable flagship customers who actively advocate for Conveo (case studies, intros, events).

Deep Customer Success Leadership: Proven experience leading high‑performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). Lead internal monthly/quarterly business reviews (MBRs/QBRs), ensure success plans are built, adopted, and regularly refreshed based on drivi

The Customer Success Management team aligns GitLab customers’ business outcomes with the value of our AI powered DevSecOps platform by focusing on three core themes: align, enable, and expand. As a Customer Success Manager, you’ll help GitLab customers turn their desired business outcomes into r

A leading tech firm is seeking a Head of Customer Success in London. Candidates should have a proven track record in Customer Success, exceptional communication skills, and proficiency in Salesforce. This executive role focuses on managing and mentoring teams while ensuring the growth and retention

A leading customer experience software provider is seeking a Senior Manager for Customer Success. The role entails leading a team to drive customer success through strategic adoption of AI tools and operational excellence. The ideal candidate will possess over 9 years in customer success, alongside

A leading AI-powered business planning platform in London is seeking a Head of Customer Success for EMEA. Ideal candidates will have experience in B2B SaaS Customer Success and possess strong people management and executive engagement skills.

The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers. Technical Customer Success, SaaS platform use or project leadership, Technology C

The Senior Customer Success Manager is critical to the success of our business and by working with a portfolio of merchants, you will make an immediate impact by building long term relationships with key stakeholders and helping them to drive business results utilizing subscriptions. Recharge is loo

A cybersecurity software company is seeking a Senior Customer Success Manager to lead customer onboarding and engagement. The role involves building relationships with enterprise customers, managing accounts, and advocating for their needs within the organization. Ideal candidates will have over 5 y