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Are you a people-focused leader who loves driving exceptional customer service? Do you enjoy improving processes, leading high-performing teams and working cross-functionally to achieve outstanding customer outcomes? If that sounds like you, this Senior Customer Experience Manager role could be your

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

You'll be responsible for: Leading, coaching and developing a high-performing customer-focused team Setting KPIs and driving customer satisfaction and efficiency Managing escalations and supporting key customer relationships Ensuring accurate order processing, documentation and export/logistics comp

Company description:ClearCourseJob description:Customer Success ManagerRemote role | UK and Ireland | Field-based travelGarage Data Systems is a leading provider of garage management software, supporting i

Head of Customer SuccessWho we are?Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. As a Head of Customer Success </

Are you a people-focused leader who loves driving exceptional customer service? Do you enjoy improving processes, leading high-performing teams and working cross-functionally to achieve outstanding customer outcomes? If that sounds like you, this Senior Customer Experience Manager role could be your

Are you passionate about helping customers succeed and getting real satisfaction from seeing them thrive? My client is looking for a Customer Success Executive to be the voice of the customer and deliver outstanding experiences with a fast-growing SaaS business. Why This Role Is Unmissable

The VP of Customer Success will own the end‑to‑end customer lifecycle post‑sale, building and leading a world‑class Customer Success organisation. You’ll initially own the post contract customer journey, our newly created Customer Success function and Customer Support. Build, lead, and men

As the Head of Customer Success, you will be the ultimate advocate for the function, working across all customer segments – from SMB to Enterprise – to ensure the value and scope of Customer Success are understood and championed internally. Proven experience leading and scaling Customer Success

A leading SaaS company in the AI fitness sector seeks a Global Head of Customer Success. The role involves leading a global team, developing customer success strategies, and driving onboarding excellence. The ideal candidate has over 5 years of experience in customer success leadership, especially i

A global B2B fintech company is seeking an RVP, Customer Success, based in London, UK.

Customer Success & Marketing Manager. Anaglyph and supporting both marketing and customer success objectives. Experience in marketing, customer success, or client engagement roles.

Senior Customer Success Manager (Advisory). Customer Success, Professional Services, Advisory, Legal Operations, eDiscovery, or related sectors. We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations - particularly the Big Four

The Customer Success team within Signature Success is looking for a driven and customer‑focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest‑profile customers. About Salesforce: Salesforce is the #1 AI CRM, where humans with agents dri

A leading cybersecurity firm seeks a Network Security Customer Success Engineer to enhance customer environments through advanced SASE solutions. This remote role involves technical support, integrations, and ensuring customer satisfaction to maximize their investment in security.

Drive customer success and retention by setting a clear customer success strategy, identifying and mitigating risk, and embedding best practice to deliver consistent, high value customer experiences. We carry out background checks on candidates to enable our customers to make informed and long term

The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers. Technical Customer Success, SaaS platform use or project leadership, Technology C

A leading tech platform in the education sector is seeking a Senior Customer Success Manager to ensure that education partners achieve their goals and maintain healthy partnerships. The ideal candidate will have over 5 years of experience in Customer Success, particularly in SaaS, and bring strong c

The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest-profile customers. Help your customers achieve their business goals and outcomes on the Salesforce

A leading motor dealer group in Torbay is seeking a Senior Parts Advisor to assist customers, identify the correct parts, and maximize sales opportunities.

As a Senior Customer Success Manager at Handshake, you are responsible for ensuring our education partners are healthy, happy, successful, and retained. An established Customer Success professional (5+ years) who helps partners achieve goals and supports team growth. In this critical role, we are se

Lead, coach and grow a high-performing Customer Success team, creating a positive and accountable culture. Proven experience leading and scaling Customer Success teams in a SaaS or tech-led environment. Head of Customer Success at Hyper Growth eCommerce SaaS.

A leading background screening services provider in the United Kingdom is seeking a Head of Customer Success to lead their customer success team. The ideal candidate should have strong experience in customer relationship management and a proven track record in implementing successful customer succes

A dynamic customer engagement company in North West London is looking for enthusiastic individuals to join their team in a full-time role. This position involves engaging customers face-to-face, representing partner brands, and building relationships. The company offers a supportive environment with

This role requires 2+ years of experience in a customer-facing technical position supporting SaaS solutions. Key responsibilities include managing customer journeys, troubleshooting, and identifying opportunities for optimization. A leading technology firm is seeking a Solutions Engineer to build re

You will collaborate closely with customers, attend in-person meetings when needed, and work cross-functionally with Blink teams (Product, Solutions, Support, Growth, Delivery, Tech, and Professional Services) to ensure customer success at every stage of their journey. Share best practices and contr

A dynamic B2B SaaS company in London is seeking a Customer Relationship Manager to deliver exceptional support and drive customer success. Candidates should possess over 3 years in customer-facing roles, demonstrate strong communication skills, and have a proactive problem-solving approach.

Lead, mentor, and grow a high-performing team across Customer Success and Support (currently 3 team members with plans to grow), embedding strategic thinking and operational excellence across everything we do. Define and drive our customer retention and support strategies, partnering with Product, S

If you’re exploring the market for an opportunity in a vibrant tech scale‑up, and bring prior experience in SaaS Customer Success, submit an expression of interest so that one of our dedicated recruiters can be in touch when there is a match. Ability to demonstrate SafetyCulture values (Think Cu

A minimum of 5 years of experience in a customer-facing role (for example in BDR Customer Service / Support Sales or CSM) with a proven track record of managing enterprise-level customers and / or alliance / reseller partner. Customer-centric mindset - put the customers needs first actively seek fee

Positively challenge the status quo and champion new ideas to improve the Customer Success function and the overall customer experience. This includes developing and executing the global Customer Success strategy, managing a team of individual contributors, and acting as a key voice for customers ac

Provide thought leadership and domain expertise to the customer success organization, clients, and Adobe’s European Customer Success team. Within the Digital Experience Customer Success team, the focus is on delivering exceptional experiences and accelerating value for our customers through three

A leading technology company in Greater London seeks a Manager of Customer Success to drive operational excellence and team effectiveness. This role requires strong expertise in customer experience, AI tools, and financial analysis to boost team performance and customer satisfaction. Candidates shou

Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and improved marketing. We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. Understands retention, loyalty, and the full customer lifecy

Own global success metrics such as churn, expansion revenue, net retention, customer health scores and customer satisfaction (NPS/CES). Global Head of Customer Success – AI-Driven Fitness Technology. Lead and scale the global Customer Success organisation — hiring, mentoring, and developing a hi

Develop and manage a personalized success plan for your customers, closely aligned to your customers’ business and talent management strategy. As a Senior Customer Success Manager (CSM) at Cornerstone, you will be the primary strategic partner and advocate for your customers. Experience in custome

A global fitness technology firm is seeking a Global Head of Customer Success to elevate customer experience and success outcomes. You will lead a high-performing team, define a world-class customer success strategy, and collaborate with multiple departments to enhance client engagement. The ideal c

Manage the Customer Success and Deployment teams to ensure client work is delivered on time, but most importantly, is generating tremendous value, and that this value is articulated clearly to the client at every milestone. Manage and oversee a complex portfolio of projects across diverse utility cl

A vibrant tech scale-up is seeking a Customer Success professional to drive customer satisfaction and retention across the DACH region. The ideal candidate will have proven experience in SaaS customer success, managing Enterprise accounts in various industries.

Proven experience in customer‑facing technical roles (Solutions Architect, Solutions Engineer or Customer Success Engineer). Collaborate with leadership to refine the company’s go‑to‑market and customer success strategy. Proven success leading discovery, solution design and implementation fo

A technology firm in the United Kingdom is seeking a Vice President of Customer Success to shape the Customer Success organization. You will build high-performing teams, design operational models, and work cross-functionally to enhance customer engagement.

The Customer Success Manager (CSM) partners closely with their assigned sales partners to ensure LinkedIn Customers achieve a return on investment and drive successful adoption and engagement with their LinkedIn Learning Solutions. Identify churn risk and maintain healthy customer engagement levels

Senior Customer Success Manager - MarTech - London. They are looking for a Senior Customer Success Manager to manage relationships with existing retail accounts and drive further revenue growth; this is a high touch point role, working closely with clients to ensure they are getting as much out of t

A leading technology firm in London is looking for a VP of Customer Success to drive strategy and manage relationships with clients across EMEA.

A legal technology scale-up in London is seeking a Customer Success Manager to ensure clients fully utilize their platform. Ideal candidates will possess excellent communication skills, strong technical background, and experience in customer service.

Proven experience in customer‑facing technical roles (Solutions Architect, Solutions Engineer, or Customer Success Engineer). Coach a small team of three Senior Solutions and Customer Success Engineers on discovery, design, and delivery best practices. Collaborate with leadership to refine the com

A leading customer experience company in the United Kingdom is seeking a Manager of Customer Success to lead a diverse team. This role focuses on driving operational consistency, setting clear goals, and leveraging AI to enhance customer success outcomes. The ideal candidate will have a strong backg

A minimum of 5+ years of experience in a customer‑facing role (for example, in BDR, Customer Service/Support, Sales, or CSM) with a proven track record of managing enterprise‑level customers and/or alliance/reseller partner. Customer‑centric mindset - put the customer’s needs first, actively