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PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

Monitor customer engagement and product usage to identify potential risks or opportunities, helping customers to achieve the best outcomes with our solutions. Familiarity with CRM software and customer success platforms is a plus. Proven experience in customer success, account management, or a relat

Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent service to their customers. Previous experience in customer success. Avalon is currently supporting a

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. Act as the voice of the customer to our product team, highlighting needs for European-specific featu

Customer Success Manager (CSM). The position reports to a Customer Success Team Lead. Customer Success, Account Management, or a similar role.

Customer Success / ~20% Sales Support. You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Manage new customers and partners through the product onboarding process.

As a result of their success, they are looking for an Onboarding Consultant to join their customer success team, taking responsibility for the implementation, training and platform optimisation of their flagship product, to ensure their clients realise the platform's full potential. Experience worki

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Play a pivotal role in refining customer success processes as the business scales. Experienced with Customer Success platforms (e.

PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

You will own a portfolio of 20 clients and ensure the continued success of these relationships. Create and own success plans focused on retention, expansion, and multi-year commitments. Work closely with Operations, Sales, Product, and RevOps to resolve issues, protect renewals, and improve customer

A leading security solutions provider is seeking a Customer Success Manager in Greater London. The ideal candidate has over 2 years of Customer Success experience in a SaaS environment. In this role, you will be pivotal in guiding customers through their security and compliance journeys.

A recruitment partner is seeking a Head of Customer Success to lead a strategic team in a remote-first environment in the United Kingdom. The role involves overseeing the entire customer journey, from onboarding to post-sales support.

A leading software company is seeking a Head of UK & Ireland Customer Success to lead their customer success strategy. You will be responsible for the customer adoption lifecycle, ensuring positive outcomes and a strong influence in the HR market.

Create and maintain a customer success plan, tracking success initiatives. You will join a team of collaborative CSMs and reporting to our Manager of Commercial Customer Success. We’re all working together to build an exceptional customer success function and a generational business, and everyone

Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). Strong experience with building and developing long-lasting executive-level relationships (in

Customer Success Manager - Retail Media (Amazon, Criteo, Citrus). We are working with one of the most innovative tech companies in Retail Media, who are looking for a Client Success Manager to join their growing London team. Act as the day-to-day partner for clients, driving adoption and successful

We are looking for a remote Customer Success Director. With a strong emphasis on innovation, automation, and customer success, we empower 80,000 organizations to modernize their hiring and onboarding processes on a global scale. Establish and maintain excellent customer relationships at all levels;

The role involves managing Customer Success teams and driving customer adoption of solutions. A leading technology company in the United Kingdom is seeking a Manager of Customer Success for the UK, Ireland, and France.

Candidates should have experience in financial services or SaaS, strong communication skills, and a proactive approach to developing a customer success team. A digital engineering consultancy in London seeks a Customer Success Manager to ensure exceptional service delivery for key clients. The role

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A health technology company in the UK seeks a Customer Success Manager to take ownership of customer outcomes for NHS practices. This role involves onboarding, relationship management, and driving customer value within a complex environment. Ideal candidates have 2–4 years of experience in custome

A leading technology firm in the UK is seeking a Lead Customer Success Manager to oversee customer account portfolios within Oracle Health. The role involves enhancing customer adoption and satisfaction, managing contract renewals, and cultivating strong stakeholder partnerships.

Ideally ~2–4+ years in Customer Success, Account Management, Implementation or a similar customer-facing role with complex products. Owning customer outcomes end-to-end: Taking responsibility for success, retention and growth across your customer portfolio. You’ll help shape how Customer Success

A growing accounting software firm in the United Kingdom is seeking a Customer Success Manager to enhance customer advocacy and build strong relationships. Join a dynamic team dedicated to customer success. You will manage a portfolio of 60-80 customers, ensuring an exceptional experience by underst

A growing education organization in the UK is seeking a motivated Customer Success Manager to ensure the success of large employer clients by building strong relationships and managing apprenticeship programmes.

Partner with Customer Success Managers (CSMs), Sales, and Product teams to align customer needs with product capabilities. Provide customer success engineering by proactively identifying risks, removing barriers, and driving measurable outcomes. Create scalable resources such as documentation, guide

With an ambitious FY26 growth strategy underway, they’re now looking to expand their Customer Success function, seeking experienced practitioners who can drive the customer agenda. The Customer Success Executive exists to create Raving Fans: customers who love what we do, advocate for us publicly,

The ideal candidate has extensive experience in Customer Success or related fields and a passion for technology. A next-generation ecommerce platform is looking for a Regional Manager of Customer Success (EMEA) to lead and grow a high-performing team. Your role will focus on supporting customers in

We are looking for a Manager of Customer Success UK, Ireland & France to lead the local teams that work closely with our customers and community, walking them along their journey of building and scaling their DevOps practices, and drive them to stronger adoption of JFrog solutions. To be a Manager o

Develop a trusted advisor relationship with customers (C-suite) to ensure goals are aligned from a business strategy perspective and success metrics are identified. Enterprise Customer Success Management. Work closely with your Account Executive counterpart to develop a joint success plan for your c

B2B SaaS Customer Success, Account Management, or similar roles. Lead Customer Success at a rapidly expanding B2B SaaS platform revolutionizing how consumer brands manage field teams. Lead and scale the entire Customer Success function, transforming it into a growth driver.

A leading SaaS provider is seeking a Scaled Success Customer Success Manager. The ideal candidate will have experience in Customer Success within a B2B SaaS environment and will manage a large portfolio of accounts, collaborating across teams to optimize customer value. This role focuses on driving

A leading technology firm is seeking a Regional Manager for Customer Success in EMEA. The ideal candidate will have several years of experience in leading Customer Success or similar teams, with strong technical curiosity and excellent communication skills. This role involves leading a high-performi

A global analytics firm is seeking a Customer Success Manager in Greater London to enhance customer value from its products. The successful candidate will drive adoption and retention while handling a diverse customer portfolio. Responsibilities include strategic support, onboarding guidance, and mo

Our success is defined by the success of our customers — we’re looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Serve as the voice of the customer and provide internal feedback on how we can better ser

The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. Following go-live your primary

Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent service to their customers. Previous experience in customer success. Avalon is currently supporting a

Senior Technical Customer Success Manager – DevTools (UK). This is an early Customer Success role at a DevTools company that already works. Customer Success is now being built deliberately in EMEA.

A dynamic financial technology company in Greater London is seeking a Customer Success Manager. Candidates should have experience in Customer Success or Account Management within B2B SaaS or fintech environments. This role focuses on enhancing customer relationships post-implementation and driving p

They will also have a dotted‑line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. This leader will manage a team of cloud native and Cisco specialists Customer Success Architects (CSA) specializing in Switching & Networking, Kube

A leading maritime technology firm in Greater London is seeking a VP Customer Success to lead a global team managing a portfolio of over 300 enterprise accounts. This role requires an individual with 10+ years of leadership experience in customer success and a strong understanding of the maritime in

We are seeking a motivated, customer-centric Customer Success Support Analyst who is passionate about ensuring customers maximize value and achieve their critical cyber risk management outcomes. Required: 3+ years of experience in a Customer Success, Customer Service, or Account Support role within

Generate customer advocacy: identify reference customers, develop case studies, collect testimonial quotes, and feed customer feedback into product and roadmap discussions. Customer Success, Account Management, or Customer Operations experience, preferably in B2B SaaS or enterprise software. Act as

A leading motor dealer group in Torbay is seeking a Senior Parts Advisor to assist customers, identify the correct parts, and maximize sales opportunities.

This is an exciting opportunity for a talented Customer Success Manager to play a key role in launching Tapi into a brand-new market. Experience in property management, BDM, account management, or customer-facing operations. Generate referrals, testimonials, and case studies as the UK customer base

There, you’ll find answers on topics such as AI at Juro, who’s in the Customer Success team today, how we’re different from other early‑stage companies, the interview process, benefits and more. Josephine Hanschke, Director of Customer Success. Our customer base is growing fast, especially i

Build and execute tailored customer success plans to ensure consistent value delivery and proactively address any challenges or barriers to success. Drive customer enablement initiatives through onboarding, training, and education programs to support sustained user adoption and platform success. Bui

This position supports multiple initiatives to improve customer satisfaction and program success. A forward-thinking talent solutions company is looking for a proactive Customer Success Specialist in the East Midlands. This role involves enhancing post-sale customer engagement through strategic rela