Customer success jobs in Oxford - Page 11Create job alerts

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

Working as part of the integration team with new customers and their IT teams across a range of commercial and government sectors, your key role will be the successful uptake and integration of their legacy data into Preservicas Active Digital Preservation solution. You are an accomplished Python de

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success role within a fast-paced SaaS environment. Play a pivotal role in refining customer success processes as the business scales.

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

ERP Customer Success / Sales Account Director. Customer Success / Sales Account Director. Collaborate with delivery, customer success, and technical teams to ensure adoption and value realisation.

Requirements What We Look For: 5 years of professional experience in a technical support, customer success, or IT role Working knowledge of Python or another scripting language. You will be hands on in the upload and ingest of large volumes of digitized and born digital content, configuring roles

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or lo

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

Are you passionate about driving performance and creating a positive team culture? Were looking for a Customer Service Team Leaderto inspire, coach, and empower Contact Centre Advisors to deliver exceptional results and outstanding customer experiences.

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

A healthcare technology group is seeking a Senior Manager Customer Success for the UK & Ireland. Strong stakeholder management and communication skills are essential for success in this role.

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

A leading identity solutions provider in London is seeking a Senior Manager to lead their Customer Success team. The ideal candidate will possess over 8 years in Customer Success Management and at least 4 years of people management experience. This role involves strategic leadership, operational exc

You will be hands on in the upload and ingest of large volumes of digitized and born digital content, configuring roles and security and integrating and mapping to catalogs and metadata standards Ideally with a background in either technical support or customer success within a records management or

The VP of Customer Success will own the end‑to‑end customer lifecycle post‑sale, building and leading a world‑class Customer Success organisation. You’ll initially own the post contract customer journey, our newly created Customer Success function and Customer Support. The VP of Customer S

Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Customer Success Manager (CSM). Work closely with Product, Training, Support, and Sales teams to deliver a world-class customer experience.

The role involves managing projects from setup through to adoption and ensuring measurable success using a modern SaaS platform. Candidates should have over 5 years of experience in customer-facing roles and a strong understanding of SaaS or CRM environments. A SaaS consultancy in the UK is looking

The Senior Customer Success Manager is critical to the success of our business and by working with a portfolio of merchants, you will make an immediate impact by building long term relationships with key stakeholders and helping them to drive business results utilizing subscriptions. Recharge is loo

You will join the customer success team, where you will be charged with nurturing relationships with a portfolio of our customers. As a Senior Customer Success Manager, you will. Function as the voice of the customer and provide internal feedback on how ComplyAdvantage can better serve our customers

The ideal candidate will have customer-facing experience and strong technical acumen, particularly in Python. A technology solutions company in London seeks an Entry Level Associate Services Consultant to enhance customer data management and support implementation processes.

A leading tech firm in Greater London is seeking an experienced Senior Customer Success Manager to nurture key client relationships and drive customer success. You will manage onboarding processes, provide ongoing support, and serve as a voice for the customer.

As a Senior Customer Success Manager, you will play a strategic role in cultivating long-term customer relationships, driving adoption, and maximizing the value of NICE Actimize solutions. Senior Customer Success Manager. If you're ready to lead with purpose and elevate customer success to new heigh

As our Head of Customer Success, you'll lead the function, elevate performance and ensure customers experience measurable, scalable value across our full suite of talent solutions. Background designing or improving customer success frameworks or operating models. In this senior leadership role, you�

We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations — particularly the Big Four (Deloitte, KPMG, PwC, EY). Join to apply for the Senior Customer Success Manager (Advisory Focus) role at Nuix Discover. Customer Success, Pro

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

Familiarity with customer-success methodologies, including journey mapping, success planning, and customer health-scoring. Leading the team to provide strategic guidance to SecuTix customers to increase the value they get from the SecuTix platform by ensuring customer needs and expectations are met,

Positively challenge the status quo and champion new ideas to improve the Customer Success function and the overall customer experience. This includes developing and executing the global Customer Success strategy, managing a team of individual contributors, and acting as a key voice for customers ac

A global CRM leader is seeking a passionate Customer Success Manager to drive success for high-profile clients. This role requires over 8 years of experience in Technical Customer Success or SaaS, exceptional communication skills, and the ability to build relationships with executive leadership. You

Deep Customer Success Leadership:** Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). As the architects of the AI-powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—ca

Proven experience in customer‑facing technical roles (Solutions Architect, Solutions Engineer, or Customer Success Engineer). Coach a small team of three Senior Solutions and Customer Success Engineers on discovery, design, and delivery best practices. Lead Solutions Architect (AI/ML Customer Succ

This includes developing and executing the global Customer Success strategy, managing a team of individual contributors, and acting as a key voice for customers across the organization. Positively challenge the status quo and champion new ideas to improve the Customer Success function and the overal

Experienced in customer success / full ownership responsibility for managing customers. Head of Customer Success (EMEA). Reporting to the Chief Revenue Officer, the Head of Customer Success (EMEA) leads the non‑technical implementation of the Cadmus platform and services, supporting academics and

Head of Customer Success at fast-growing B2B SaaS platform. Lead Customer Success at a rapidly expanding B2B SaaS platform revolutionizing how consumer brands manage field teams. Own and implement the Customer Success strategy, building scalable playbooks and frameworks.

Ideal candidates will have experience in higher education or EdTech, skill in managing customer success, and enthusiasm for delivering training. A global EdTech company in London is seeking a Head of Customer Success (EMEA) to lead the implementation of their platform in UK universities.

You will collaborate closely with customers, attend in-person meetings when needed, and work cross-functionally with Blink teams (Product, Solutions, Support, Growth, Delivery, Tech, and Professional Services) to ensure customer success at every stage of their journey. Senior Customer Success Manage

Drive strong product adoption and engagement across all customer touchpoints, maintaining healthy customers through proactive relationship management, strategic check‑ins, and delivering a consistently high‑quality customer experience while embedding surprise and delight throughout the customer

A leading motor dealer group in Torbay is seeking a Senior Parts Advisor to assist customers, identify the correct parts, and maximize sales opportunities.

Proven experience in customer-facing technical roles (Solutions Architect, Solutions Engineer, or Customer Success Engineer). Drive Customer Success & Growth. Proven success leading discovery, solution design, and implementation for enterprise customers.

Ideal candidates will have experience in Customer Success within a B2B SaaS environment and a strong understanding of customer success metrics. A technology and advisory firm in the United Kingdom is seeking a Senior Customer Success Manager to manage key Enterprise accounts. This position offers a

A minimum of 5+ years of experience in a customer‑facing role (for example, in BDR, Customer Service/Support, Sales, or CSM) with a proven track record of managing enterprise‑level customers and/or alliance/reseller partner. Customer‑centric mindset - put the customer’s needs first, actively

A leading technology firm is seeking a Solutions Engineer to build relationships and guide customers through their implementation journey. This role requires 2+ years of experience in a customer-facing technical position supporting SaaS solutions. Key responsibilities include managing customer journ

A leading SaaS company in the UK is seeking a seasoned Customer Success leader with over 12 years of experience, including 5 years managing high-performance teams.

A leading technology firm in London is looking for a VP of Customer Success to drive strategy and manage relationships with clients across EMEA.

A leading customer experience company in the UK is seeking a Manager of Customer Success to lead and develop a diverse team. This role offers an opportunity to drive operational success and contribute to a forward-thinking environment.

More than 5 years prior experience working in a Customer Success or Account Management role, preferably in a SaaS environment. Experience working with any customer success platforms such as Catalyst, Salesforce, Jira, Metabase is a plus. By building relationships and proactively engaging with our cu

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and improved marketing. Understands retention, loyalty, and the full customer lifecy

You have a proven track record in senior roles such as VP of Customer Success, Head of Solutions, Implementations, Professional Services, Delivery, Technical Account Management, or Strategic Account Management. A proven track record of hiring, training, and managing high-performing teams of customer