Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/BucharestKey Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services.
The Opportunity:If you're a talented, experienced Customer Services Supervisor who truly wants to deliver the highest level of customer satisfaction in a B2B and B2C environment,whilst inspiring your team to do the same, then we'd love to hear from you. You will be accountable for leading, developin
Role:Customer Support Engineer - WAMSKey Skills/ Screening QuestionsDetailed JDWAMS, Power Systems, EMS, DMS, SCADA, eterraBachelor's degree in Electrical Engineering, Computer Science, or related field.
A telecommunications company is seeking a Call Centre Agent to deliver exceptional customer service through various channels such as phone, email, and live chat. The successful candidate will resolve customer queries promptly and accurately, taking ownership of cases and ensuring high standards of s
A leading tech company is seeking a Customer Support Operations Engineer to implement, maintain, and support internal tools for enhancing customer experience. Ideal candidates will have 4-7 years of experience with support tools, familiarity with modern development tools, and a passion for technolog
This role ensures our customers receive exceptional support across all channels, while driving continuous improvement, operational efficiency, and a consistently high quality experience. Proven experience of managing a full-service desk which includes customer and/or technical support teams, ideally
A customer service solutions provider is seeking a part-time Remote Customer Service Representative in the UK. The role involves responding to customer inquiries, providing accurate information, and collaborating with teams.
Junior Customer Support Associate. Customer Support Team, helping to drive improved member outcomes and engagement across our programme. From welcoming new members into the programme, to checking in on progress such as weight readings, your role is to provide reassurance, encouragement, and practica
A leading UK retailer is seeking a Customer Assistant to join their team. The role involves maintaining stock levels and providing excellent customer service while ensuring the store remains tidy and organized. Ideal candidates will have strong communication skills, a customer-focused mindset, and t
Customer Support Virtual Assistant. Customer Support Virtual Assistant – Chat & Email Handling. Shifts may vary depending on customer support requirements, including part-time or full-time options.
The Customer Support Engineer will engage with our customers to understand and resolve their complex technical issues, leveraging their strong technical acumen and stellar communication skills. Hammerspace is seeking a highly skilled and experienced Customer Support Engineer / EMEA, who will ensure
Familiarity with CRM systems and customer support software is an advantage. The role focuses on supporting Italian-speaking clients and delivering exceptional customer service across phone, email, and chat. Previous experience in customer service or support roles is highly desirable.
You will be owning a wide variety of tasks: from triaging support tickets to user community support, helping with both pre‑ and post‑sales customer activities, partnering with our Go To Market team with deeply technical aspects of POCs, and suggesting improvements to how we do things in Support
With ample opportunities for career development and a range of employee perks, this is a great position for those passionate about customer care. A major UK supermarket is seeking a Customer Assistant in Cowdenbeath. This role involves delivering excellent customer service, using in-store technology
A forward-thinking B2B company is seeking a remote Support Engineer to take ownership of customer support during EU hours. This role includes driving issue resolution, improving support documentation, and actively shaping the customer support experience.
After 30 days, you'll start to take ownership of customer cases, and work with the rest of the Support team to resolve any issues encountered. You'll learn about our product, our customers, our current support tools, and see a day in the life firsthand. Customer support experience ideally in the mon
Hands‑on field engineering and customer support experience. Business - Customer Support Technician Apprentice level 3. Support customers with a wide variety of needs across hardware, software, and infrastructure.
A reputable food manufacturer in the UK seeks a Technical Support Manager to serve as the key technical contact for customers and suppliers. The ideal candidate has a degree in Food Science, strong communication skills, and a background in technical support. This position offers hybrid working and t
A local council's outdoor education service in the United Kingdom is looking for a dedicated customer service representative. The ideal candidate will possess SCQF Level 4 education, experience in customer service, and good IT skills, particularly in MS Office.
A leading data management company in the United Kingdom is seeking a Senior Customer Engineer to provide expert technical support to high-value customers.
A dynamic consultancy firm is looking for a talented German Speaking Customer Representative to provide exceptional support to clients via phone, email, and chat. Ideal candidates will be fluent in German and possess strong customer service skills.
This role involves supporting Retailers and stakeholders, handling service requests, and delivering excellent customer service. The candidate must possess strong communication skills and experience in customer service, along with proficiency in Microsoft Office tools.
A global technology company is seeking a highly skilled Customer Support Engineer to ensure customer satisfaction and retention. This role requires over 7 years of experience in customer support within cloud or networking environments. You will be responsible for resolving customer issues promptly a
Customer Tech Support Assistant – Join Zzoomm’s Remote Customer Care Team. Zzoomm is looking for a Customer Tech Support Assistant to join its remote-first Customer Care Team. Experience incustomer service or tech support (broadband experience a plus).
A leading Managed IT Services provider in the United Kingdom is seeking a Sage Support Consultant to offer first line telephone and remote support for Sage products and third party add-ons. The ideal candidate will have strong Sage knowledge, excellent communication skills, and a customer-focused ap
We’re looking for a Software Engineer to join our Level 3 Customer Support team, dedicated to a single UK government customer. Do you enjoy solving complex technical challenges that make a real-world impact? Are you energized by working closely with customers and seeing your solutions in action? W
A leading Health Services Provider seeks a Customer Support Agent to provide frontline support via phone, email, and live chat. This fully remote role requires at least 3 years of experience in a customer-facing position.
Tier 2 Customer Support Engineer. You own complex issues end-to-end, support live production systems, and make sure customers stay operational. This role blends deep technical troubleshooting, customer-facing responsibility, and close collaboration with Field Service, R&D, and Operations.
A leading communication platform in the UK is seeking a Technical Support Engineer to enhance customer experience by solving technical problems and offering support via email and live chat.
A leading media company in the UK seeks a Customer Support & Success Manager crucial for enhancing user satisfaction and retention. This role involves onboarding users, managing relationships, and advocating for customer needs within the organization. The ideal candidate will have experience in the
A leading technology firm is seeking a Software Engineer for its Level 3 Customer Support team. Responsibilities include providing technical support during go-live phases and collaborating directly with a UK government customer.
Hammerspace is seeking a highly skilled and experienced Customer Support Engineer / EMEA, who will ensure the overall success and retention of our customer base. The Customer Support Engineer will engage with our customers to understand and resolve their complex technical issues, leveraging their st
This role is remote-first and supports Webflow’s Customer Support Operations by implementing, maintaining, and supporting internal tools and workflows to reduce customer effort through automation and tooling. Customer Support Operations team and power great support by reducing customer effort thro
A tech solutions provider is seeking a highly skilled Senior Cloud Support Engineer with over five years of experience in cloud infrastructure support. The role includes troubleshooting, customer interaction, and collaboration across teams to implement long-term solutions. Ideal candidates possess s
The Support Engineer will provide first-line technical support, guiding customers via tickets, chat, Slack, email, and video calls. Technical Customer Support Engineer – EMEA. Technical Customer Support Engineer – EMEA | ClickHouse | Remote (UK).
The ideal candidate should possess exceptional customer service skills, strong communication abilities, and experience in a customer-facing role. An established retail company in the UK seeks a customer-oriented individual to join their team, providing expert Sleep wellness™ advice and maintaining
We welcome those passionate about customer service.
A waste management company in the United Kingdom is seeking a Customer Service Representative to manage inbound and outbound calls, process sales, and provide excellent customer service. The ideal candidate will possess strong IT skills, experience in customer service, and a commitment to supporting
You will be a key part of Lyrebird’s UK Customer Support function, acting as the in-region technical support lead for clinicians and NHS Trust users. Experience in a technical support, support engineering, or customer success role. Support onboarding, training sessions, and trust rollouts alongsid
We're looking for a Customer Success Operator to deliver fast, friendly, and reliable support to players and server owners around the world. Background in game server hosting, customer support, or the broader gaming industry. In this role, you'll handle customer tickets covering technical troublesho
Your role will include smaller pieces of work and changes, escalating support issues, helping with customer account issues and training the customer service team. Every Cloud are currently seeking a Business Central Customer Service / Support Consultant for one of our Microsoft Partner clients. Busi
As a Technical Support Engineer, you’ll communicate directly with our customers via our Support Center. Hi, I'm Debbie, a Technical Support Manager at Customer. Our TSEs have contact with more customers than anyone else in the company, so you’re our secret sauce to ensure we provide a remarkable
A global leader in industrial bolting systems is seeking passionate individuals to join their Customer Service team in the UK. The position offers a supportive environment with clear pathways for career development, competitive salary, and employee benefits, making it an excellent opportunity for gr
This role involves supporting client engagement, responding to customer inquiries, and creating help resources. Ideal candidates will possess strong customer support values, project management skills, and technical understanding of SaaS. A high-growth HR-tech startup is seeking an Executive Assistan
A language services provider is seeking a Customer Service Representative to join their team in Cambridge. This hybrid role involves establishing customer needs for interpreting assignments, sourcing suitable interpreters, and managing communication with clients. Ideal candidates will have experienc
As a Remote Customer Support Assistant, you will provide professional and timely support to customers via chat, email, and phone. VITA CV is hiring a Remote Customer Support Assistant to join a UK-based service provider. Remote Customer Support Assistant | (Remote UK) | £12–£16 per hour.
The position involves managing customer orders, invoicing, and general office administration within a close-knit team.