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  • Supervisor
    Supervisor
    hace 6 días
    £12.5–£14 por hora
    Jornada completa
    Leeds

    Job Ref: HON1136 Branch: Honi Poke Leeds Location: Honi Poke Leeds, Leeds Salary/Benefits: £13.50 per hour, depending on experience Contract type: Permanent Hours: Full Time Shift pattern: Shifts between 7am and 10pm Hours per week: 30 - 40 Posted date: 29/10/2026 Closing date: 10/12/2026 Join the Honi Poke family and help lead one of our grab-and-go poke stores! At Honi Poke, we're all about fresh, fast, feel-good food. Inspired by the flavours of Pacific Hawaiian cuisine, our colourful poke bowls and sushi grab-and-go options bring sunshine to busy streets, but it's our people who make the difference. We're looking for a Supervisor in with hospitality or food retail experience (fast-casual, café, grab-and-go, or takeaway preferred) who's hands-on, organised, and great with people. You'll help keep the store running smoothly, support and motivate your team, and ensure every customer has an amazing experience. If you're positive, energetic, and passionate about fresh food, this role is a perfect step to grow your leadership skills while helping Honi Poke deliver consistently excellent service across our stores. That's the way we bowl! Key Responsibilities • Support the Assistant Manager and General Manager with daily store operations., • Ensure service is fast, friendly, and efficient in a busy store., • Maintain high standards of food quality, hygiene, and customer experience., • Lead and motivate your team during shifts to deliver excellent customer service., • Assist in training new team members and supporting staff development., • Keep the store running smoothly and help create a positive, fun, and supportive workplace culture. What We Offer • £13 – £13.50 per hour, depending on experience, • Paid breaks: your time to rest matters, • Free meals every shift, • Exclusive team discounts for you, your friends & family, • Employee Assistance Programme support for your wellbeing, • Ongoing training and career development within a growing brand, • A vibrant, friendly team culture where positivity and growth go hand-in-hand Bring your energy, leadership, and passion to Honi Poke and help us become the go-to poke destination. Apply today, we can't wait to welcome you to the family!

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  • Customer Relations Officer
    Customer Relations Officer
    hace 19 días
    £30000–£35000 anual
    Jornada completa
    Kinsley

    Provide customer liaison support for MC&C Utilities’ Cadent mains replacement programme, ensuring customers are informed, supported and treated in accordance with the CMO Customer Minimum Standards. Work closely with the Contract Manager, Project Manager, Site Managers and planning team. Responsibilities include: • Complete CARE requirements on all projects and support D+1 customer contact close-out., • Achieve 80% Walk Off completion, including successful visits and capture of customer scores., • Issue customer letters and drop cards within the required notification timescales., • Conduct customer visits, surveys and courtesy calls, turning feedback into practical improvements., • Take ownership of customer enquiries and complaints, working with the customer call centre to achieve Day+1 resolution., • Escalate major complaints, recurring issues and service failures, agreeing resolutions with customers and client stakeholders., • Support vulnerable customers in accordance with GSOP3, coordinating replacement gas supplies when requested., • Liaise with planning to identify projects requiring CLO attendance., • Walk sites before work starts and when sites close, reporting or escalating hazards and HSEQ near misses., • Monitor customer experience KPIs, analyse failure trends and compile monthly reports., • Promote a customer service culture across operational teams.

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    Sin experiencia
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