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  • IT Support Analyst
    IT Support Analyst
    20 hours ago
    £32000–£35000 yearly
    Full-time
    New Barnet

    Storm IT Ltd is a leading MSP based in New Barnet, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to our clients. This position involves a mix of user support, system administration, troubleshooting, basic networking and collaboration with other IT professionals remotely from our New Barnet office or onsite with the client. Responsibilities: · Provide technical support and assistance to employees on IT-related issues including hardware, software, and networking. · Troubleshoot and resolve hardware and software problems in a timely manner. · Perform system administration tasks such as user account management, Active Directory updates, and software installations. · Monitor and maintain IT systems to ensure optimal performance and reliability. · Collaborate with internal teams to implement IT solutions and improvements. · Respond to and resolve support tickets efficiently. · Document technical procedures and solutions for future reference. · Assist in the setup and configuration of new IT equipment and software. · Liaise with external vendors and service providers when necessary. Requirements: · Proven experience as a 2nd Line Support Engineer or similar role. · Experience working for an MSP is advantageous. · Solid understanding of IT systems, networking, and infrastructure. · Hands-on experience with Windows operating systems, Active Directory, and Microsoft Office suites. · Experience working across the Microsoft 365 (SharePoint, Teams, Office365,Intune & Entra ID). · Experience with hardware troubleshooting and software installations. · Excellent problem-solving skills and attention to detail from 1st to 2nd line level. · Effective collaborator and communicator at all levels who uses their own initiative and shares skills · Ability to work independently and as part of a team. · Demonstrate professionalism and positivity to the team and end users by displaying good customer-facing practices · Demonstrated ability to quickly learn new skills · Working well under pressure, ability to prioritise work streams and refer on where required. If you are a proactive and skilled 2nd Line Support Engineer looking for a new challenge with a reputable company in the New Barnet area, we encourage you to apply and join our talented team! Job Type: Full-time Benefits: Company events Company pension On-site parking Work Location: Storm IT Offices. In Person

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  • Delivery Driver
    Delivery Driver
    2 months ago
    £12.5–£16.5 hourly
    Full-time
    Potters Bar

    Job Description: Position Type: Two-Person Crew (Driver & Porter or Two Drivers) - Must Have Your Own Crew Member When Applying Applications must be submitted as a team of two individuals—either one driver + one porter or two qualified drivers. About Us We pride ourselves on delivering excellent customer satisfaction. What You’ll Do (As a Crew) Deliver heavy appliances such as washing machines, fridge-freezers, and other electrical appliances. Unpack and inspect items and take photos upon delivery. Install appliances (“Wet Connections”) – full training provided. We Will Provide (per Crew) Mercedes Luton van Hand-held terminal Fuel card Uniform and other daily essentials Insurance cover for the driver (see requirements below) All items must be returned to the depot at the end of each day. Daily Duties Inspect your vehicle using our Samsara app Load your vehicle safely Transport appliances to customers’ properties Uninstall existing products when required Install new appliances in accordance with industry regulations Bonuses & Additional Earnings Daily 5★ Performance Bonus: £27.50 per day after completing 30 routes (up to £660 extra per month) Tips Who Can Apply UK residents with the right to work Teams of two: one driver + one porter, or two drivers Applicants must apply together and will be assessed as a unit What You Will Need (per Role) Both Crew Members: Great customer-service skills Desire to go the extra mile and strong resilience Driver: Valid UK driving licence (clean for at least 1 year) No more than 6 penalty points and no drink/drug driving convictions Aged 21 or over Porter (if not a second driver): Physically able to lift very heavy products up/down stairs Aged 18 or over Future Development Successful crews will be progressed toward becoming fully qualified electrical appliance installers, with both in-class and on-the-road training. Training Paid training for both crew members (6 days total; paid on completion of all days). Pay Schedule Weekly pay on Fridays Two weeks in advance initially, then weekly thereafter Summary As a cohesive two-person crew, you’ll be jointly responsible for transporting, unloading, and installing electrical appliances while delivering exceptional customer service. Your combined skills will ensure timely deliveries, safe handling of heavy products, smooth installation preparation, and a top-tier customer experience. Join us to provide quality service and advance together toward roles as electrical appliance installers and supervisory positions. Job Types: Full-time, Part-time, Permanent Starting Pay: Mondays: £13.00 ph Tuesday–Friday: £12.50 ph Weekends: £13.50 ph Expected Hours: 32–72 per week Benefits: On-site parking Progression to preferred supplier rates (£17–£19 ph) Further progression into driver supervisor roles Schedule: Monday to Friday Weekend availability (at least 2 weekends per month, or one day each weekend) Application Questions Are you applying as a team of two? If so, will you be one driver + one porter or two drivers? Please provide your co-applicant’s name and role. This job involves very heavy lifting—do both of you deem yourselves physically able? Driver applicants: Do you hold a valid UK driving licence (clean for ≥1 year, ≤6 points, no drink/drug convictions, aged ≥21)? This role is a subcontractor position; you’ll handle your own taxes. Are you comfortable proceeding on that basis? Are you willing to work at least two weekends per month (or one day of each weekend)? Can you both commit to delivering a 5★ customer experience, regardless of circumstances? Job Types: Full-time, Part-time, Permanent Benefits: On-site parking Application question(s): This job involves very heavy lifting, do you deem yourself physically able? This role is a subcontractor role with pretty much guaranteed work, but you will be responsible for paying your own taxes. Are you ok to proceed on this basis? We want candidates that are willing to work on weekends too. At least 2 weekends per month, or 1 day of each weekend per month. Are you willing to work on weekends? Customer service is everything to us, so we only want the best candidates that are willing to go the extra mile to provide an exceptional customer experience. Are you able to deliver a 5* service to all of our customers, regardless of how difficult a situation can become? Are you a minimum of 23 years old with a clean UK drivers license for a minimum of 1 year, with no previous drink or drug convictions, and no more than 6 points? Are you applying as a team of two? If so, will you be one driver + one porter or two drivers? Please provide your co-applicant’s name and role? Work Location: In person Reference ID: DRIBASPB

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