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Sheltered Housing Officer – 3-Month Temporary Contract Are you passionate about supporting older people to live independently, safely, and confidently in their homes? We are working with a valued client to recruit a dedicated Sheltered Housing Officer for a 3‑month temporary assignment. This is a fantastic opportunity to make a real difference within a well-respected Housing team. 🔎 About the Role As a Sheltered Housing Officer, you will take responsibility for the day‑to‑day running of high‑quality sheltered housing schemes, ensuring the buildings remain safe, secure, and well‑maintained. You’ll play a key role in supporting residents to live independently, promoting wellbeing, and reducing loneliness through proactive engagement and partnership working. 🏡 Key Responsibilities In this rewarding position, you will: * Deliver housing management and support services that help residents sustain their tenancy and access wellbeing services. * Assist with creating support plans focused on reducing isolation and enhancing quality of life. * Work closely with adult social care, healthcare providers, voluntary organisations, and other partners to ensure resident safety. * Organise community activities and resident meetings to increase engagement and build community spirit. * Maximise rent and service charge income through early intervention on arrears. ...

We are recruiting for an Interim Head of Democratic Services to lead and stabilise a key function within a local authority setting. This role requires someone who can step in immediately, take ownership of live projects and provide leadership during a critical period, including supporting upcoming Budget and Full Council meetings. Salary - £625 Per Day Key Responsibilities • Lead and manage Democratic Services, ensuring high-quality committee, member and scrutiny functions aligned to council priorities., • Provide expert constitutional and governance advice to councillors, senior leaders and officers, ensuring compliance with legislative and regulatory requirements., • Oversee democratic decision-making processes, ensuring effective planning, transparency and accountability., • Act as the statutory Scrutiny Officer, developing and embedding an effective scrutiny function and ensuring robust challenge and oversight., • Lead Member Services, including support to Cabinet, political groups, civic functions and member development programmes., • Manage and lead a team of up to 15 staff, overseeing service delivery, performance, and continuous improvement., • Manage a service budget of approximately £1m, ensuring effective use of resources., • Drive service improvement, including organisational change, digital development and process efficiencies.Skills and Experience, • Experience leading Democratic Services or a similar governance function within a local authority., • Strong knowledge of local government governance, constitutional requirements and democratic processes., • Experience preparing for and supporting Budget Council and Full Council meetings., • Proven ability to deliver or support service restructure and organisational change., • Experience managing and leading teams of up to 15 staff., • Ability to manage multiple priorities and deliver to tight deadlines in a fast-paced environment., • Confident in driving service improvement and implementing effective processes and controls. (Essential), • Able to hit the ground running across existing workstreams, • Experience managing or delivering a service restructure, • Confident leading and engaging a team of 12–15 staff, • Experience preparing for and supporting Budget Council and Full Council meetings, • Office Requirement: Minimum 3 days per week in the officeINDRRH

The ideal candidate should demonstrate the ability to engage with diverse community members and maintain positive interactions throughout the project, ensuring smooth operations and community satisfaction. A leading service provider in the United Kingdom is seeking a Public Liaison Officer to manage

Understanding of economic trends and policy landscape. This role sits within a fast-paced press office environment and requires strong stakeholder engagement and media handling experience. An exciting opportunity has arisen for an experienced Media & Communications Officer to join a high-profile org

Guildmore Planned Works are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents’ homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding Guildmore’s customer service standards. Key ResponsibilitiesPlanned Works * Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. * Schedule appointments with residents and manage booking/non-access schedules via our process management system. Issue weekly reports to site and contract management teams. * Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. * Champion high-quality resident service delivery and monitor performance to ensure a positive impact on residents. * Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. * Adapt communication and working practices to meet the needs of diverse clients and residents. Attend all training courses identified by your Line Manager to support professional development. Consumer Standards * Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. * While visiting properties, conduct additional checks and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. * Listen to resident concerns and record all interactions on the process management system (EasyBOP), escalating significant issues to your Line Manager. Attend mandatory training such as Dementia Friends and Safeguarding, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication * Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. * Act as an ambassador for the team, engaging staff, listening to their insights, and involving them in decisions to improve service delivery. * Communicate effectively to ensure alignment and understanding across all parties. * Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person SpecificationKnowledge & Experience * Strong customer care background, ideally within a fast-paced environment. * Highly IT literate with good working knowledge of MS Office and job management systems. Understanding of occupied refurbishment and resident engagement processes. * Previous experience in an RLO or similar resident-facing role. Qualities & Attitude * Excellent communication and interpersonal skills; polite, professional, and courteous at all times. Strong organisational abilities with a proactive approach and excellent attention to detail. * Flexible and professional manner, with a positive “can-do” attitude. Team-oriented with a solutions-focused mindset. * Empathy and understanding towards residents’ needs and concerns. What We Offer * Full training and ongoing support. * Friendly and supportive working environment. * Clear career progression within the company

We are seeking a motivated and experienced Resettlement & Move-On Officer to join our Housing Services team. You will play a key role in supporting households living in temporary accommodation to move into sustainable, longer-term housing, primarily within the Private Rented Sector (PRS). The successful candidate will work closely with landlords, letting agents, and partner agencies to secure suitable housing options, support tenancy sustainment, and help the council discharge its homelessness duties. Key Responsibilities Support households in temporary accommodation to secure long-term PRS tenancies Develop and implement personalised housing plans to promote move-on and independence Engage, negotiate, and maintain positive relationships with landlords, letting agents, and accommodation providers Provide advice to tenants on tenancy readiness, affordability, and sustaining their tenancy Manage a caseload of households, monitoring progress and updating plans as needed Collaborate with internal housing teams and external partners to ensure smooth resettlement Support families with education, employment, and wider wellbeing needs during resettlement Ensure all activity complies with relevant legislation, council policies, and safeguarding requirementsPerson Specification Essential: Experience in housing, homelessness prevention, or resettlement work Strong knowledge of housing legislation, tenancy rights, and the PRS Excellent landlord engagement and negotiation skills Ability to manage caseloads effectively and deliver personalised support Strong communication, organisational, and problem-solving skills Empathy and resilience when working with vulnerable clientsIf you have the relevant skills then please apply today

HR Director / Chief People Officer Berkshire | Software Development | Executive Leadership Our client, an established and award-winning software development business, is seeking a high-calibre HR Director / Chief People Officer to join the Executive Leadership Team. This is a broad generalist mandate combining operational discipline with strategic oversight. The role carries full accountability for shaping and delivering the People agenda in line with immediate commercial priorities and long-term growth strategy. The successful individual will operate as a trusted advisor to the Board, translating business objectives into structured workforce capability. The Mandate The HR Director / CPO will: • Lead the full generalist HR function across Talent Acquisition, Engagement, Development and Retention, • Align People strategy with revenue growth, operational scale and organisational design, • Establish governance, compliance and risk frameworks across all HR activity, • Drive workforce planning, succession and leadership capability, • Lead organisational change, acquisitions and TUPE processes, • Build a performance-led culture grounded in accountability and clarity This is both strategic and hands-on. The role requires presence, judgement and execution. What Success Looks Like • Structured and sustainable talent pipelines, • Measurable improvements in engagement and retention, • Clear performance frameworks across the organisation, • Data-informed People decisions aligned to commercial outcomes, • A People function recognised as a business enabler, not a support service Experience Required • Proven HR leadership at Director or CPO level, • Strong generalist grounding with operational depth, • Experience within Software, SaaS, Cloud or Technology environments, • Executive-level exposure and Board partnership, • Commercially astute with experience supporting growth and scale, • CIPD qualified (Level 5+ preferred), • Degree educated (2:1 or above) This opportunity will appeal to a People leader who combines structured thinking with commercial awareness and who is comfortable operating where strategy meets delivery

Job Title: Resident Liaison Officer Location: Slough/Windsor Salary: £30,000-£35,000 + 4k car allowance Sector: Social Housing - Planned works MUST HAVE OWN VEHICLE AND PREVIOUS RLO EXPERIENCE The Companys Planned Works are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents' homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding Guildmore's customer service standards. Key Responsibilities Planned Works Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. Schedule appointments with residents and manage booking/non-access schedules via our process management system. Issue weekly reports to site and contract management teams. Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. Champion high-quality resident service delivery and monitor performance to ensure a positive impact on residents. Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. Adapt communication and working practices to meet the needs of diverse clients and residents. Attend all training courses identified by your Line Manager to support professional development. Consumer Standards Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. While visiting properties, conduct additional checks and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. Listen to resident concerns and record all interactions on the process management system (EasyBOP), escalating significant issues to your Line Manager. Attend mandatory training such as Dementia Friends and Safeguarding, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. Act as an ambassador for the team, engaging staff, listening to their insights, and involving them in decisions to improve service delivery. Communicate effectively to ensure alignment and understanding across all parties. Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person Specification Knowledge & Experience Strong customer care background, ideally within a fast-paced environment. Highly IT literate with good working knowledge of MS Office and job management systems. Understanding of occupied refurbishment and resident engagement processes. Previous experience in an RLO or similar resident-facing role. Qualities & Attitude Excellent communication and interpersonal skills; polite, professional, and courteous at all times. Strong organisational abilities with a proactive approach and excellent attention to detail. Flexible and professional manner, with a positive "can-do" attitude. Team-oriented with a solutions-focused mindset. Empathy and understanding towards residents' needs and concerns. What We Offer Full training and ongoing support. Opportunities to learn systems management, compliance, and business operations. Friendly and supportive working environment. Clear career progression within the company. if you feel as so this RESIDENT LIAISON OFFICER position is suitable to yourself and you have the relevant experience - please email your cv directly to