Support Engineer: Windows 11, Tech Bar, Build, Support, Desktop, SC Clearance
7 days ago
Bristol
Support Engineer: Windows 11, Tech Bar, Build, Support, Desktop, SC Clearance - (RL7972) Our Global Enterprise client is looking for a skilled, customer-focused Support Engineer to join their team. This is a full-time, onsite position working within a small, collaborative team to provide day-to-day (BAU) support for incidents and service requests. Start Date: September 2025 Duration: 230 days (initially) Pay Rate: £18.90 per hour (PLEASE NOTE: Employer NI is paid for by the client) Total Daily Earnings: £21.46 per hour (includes rolled up holiday) IR35 Status: Inside Location: Bristol NOTE: Active SC Clearance is highly desirable. Key Responsibilities: • Provide remote support for end-user incidents and service requests., • Perform remote software installations and troubleshooting., • Participate in an onsite Tech Bar support service three days per week, assisting client users with technical issues in person., • Collaborate with team members to ensure timely resolution of technical problems., • Proven experience in a Corporate IT support environment or a similar technical support role., • Strong knowledge of windows 10/windows11 operating systems, Microsoft Office Applications User support and Fault fix - Using remote support tools and following scripted software installation processes., • The ability to follow scripted Build Process and Previous experience of Following IT Hardware Asset., • A strong desire to help others by sharing knowledge, peer reviewing, and contributing to technical and process standards, • Work well within a team, report issues and risks, take part in team meetings, share ideas and work towards improving our service., • Excellent communication and Customer facing customer service skills previous experience is essential. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.