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We are Legends Global! Legends Global delivers world-class solutions in sport, entertainment, and live events, combining international expertise with a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise, and Attractions. We partner with leading clients to create memorable experiences worldwide. Committed to inclusion, diversity, and innovation, we foster a collaborative culture guided by our values — Align, Scale, Connect, Team, Win — where every team member can thrive and make an impact. Sound like a winning formula for you. Join us! The Role As our Ticketing Manager, you will play a vital role in delivering successful events at AO Arena. You will support promoters and organisers in bringing shows to market, managing the ticketing process end-to-end — from set-up and on-sale through to event completion and settlement. You will take full ownership of the ticketing function, ensuring accuracy, efficiency, and a smooth customer journey. In addition, you will work closely with the Hospitality team to develop and deliver tailored event packages that enhance the overall experience for guests. What We Can Offer Hosting events is what we do best, and we want our people to experience that too - enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global, but you will be rewarded with lots of time to relax and rest with 25 days of annual leave. We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you’re contributing to our success with our Life Assurance policy. A healthy contribution to a Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield, Legends Global will support these unexpected costs. For you and any children. We understand that from time to time, you might need a bit of support to get back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global, you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute—join our Cycle to Work scheme and turn every ride into a win for you and the planet. Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team. You’ll Be Responsible For • Leading and supporting the ticketing team — assisting the department lead with objectives, projects, policies, and day-to-day management, while ensuring staff are trained, informed, and developed on AXS systems., • Owning event ticketing operations — building and managing event configurations on AXS and Ticketmaster, updating performances, controlling ticket printing, and maintaining accurate event information, audits, and inventory schedules., • Delivering accurate reporting and settlements — providing sales reports to venue management, benchmarking agent performance, authorising refunds, and preparing event statements for finance and promoters in line with company procedures., • Ensuring seamless customer and promoter service — staffing resolution points for walk-up sales, accessible seating, and enquiries, maintaining strong communication with agents, organisers, and internal departments, and being on duty for designated events., • Maximising event success through collaboration — working closely with Hospitality to price and package premium offerings and partnering with Event Marketing and Corporate Hospitality to drive ticket sales and enhance guest experiences. You’ll Have • Proven ticketing and leadership experience in a management-level box office role, with a track record in ticket sales and team leadership., • Strong technical knowledge — hands-on experience with ticketing systems (AXS and Ticketmaster desirable) and proficiency in Microsoft 365 applications including Word, Outlook, and Excel., • Excellent communication skills — written, telephone, and interpersonal abilities, with a commitment to delivering outstanding customer care., • Attention to detail and initiative — the ability to work accurately, independently, and with self-motivation in a fast-paced environment., • Collaborative relationship-building skills Inclusive Workplace At Legends Global, we’re shaping a greener, faster, and more innovative future for the entertainment industry — and there’s never been a better time to join us. We’re an inclusive organisation built on trust, collaboration, and respect, where every voice matters. We value diversity, equal opportunity, and flexible working, and we’re committed to a fair and accessible recruitment process for all. If you require any adjustments, please let us know. Apply today to make an impact from day one — applications are reviewed on a rolling basis and may close early.

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories! Here’s where you come in: Important: This is a 1-year contract position to cover Leave. The role is working to enhance the heart of World Vision Child Sponsorship – connection. By working collaboratively and creatively, you will design and enable safe, meaningful, and joyful experiences that deepen the emotional bond between children and their sponsors. Working in close partnership with Field Offices (FO), Support Offices (SO), content creators, IT specialists, and child protection leads, this role helps shape multi-format experiences, including photos, videos, voice messages, digital interactions, and games that go beyond traditional letter writing. The role relies on cross-functional collaboration to test, adapt, and implement these experiences at scale. It brings together diverse perspectives from across the partnership to ensure that innovations are context-sensitive and aligned with both child and sponsor needs. Ultimately, this role contributes to increasing sponsor satisfaction, boosting Net Promoter Scores (NPS), and improving sponsor retention by fostering interactions that feel personal, heartfelt, and trustworthy—while safeguarding the dignity and well-being of every child. MAJOR RESPONSIBILITIES Stakeholder Collaboration Collaborate and influence with Field and Support Offices, and WVI Sponsorship colleagues to pilot and implement new, safe interaction types. Design and Execution Design and test safe, innovative child-sponsor connection experiences based on field insights, behavioural data, and sponsor expectations. Virtual Field Experiences (VFEs) Support Virtual Field Visits and digital event coordination to provide immersive and safe sponsor experiences. Best Practice Scaling Develop and maintain best practice guidelines for safe, meaningful child-sponsor connections. Reporting and Evaluation Evaluate sponsor satisfaction and child feedback to continuously improve interaction formats. Safeguarding Coordinate safe delivery of standard sponsorship products (e.g., letters, photos, videos) per SO requirements. Requirements include: • Bachelor's degree in communications, human-centered design, behavioural science, or related field (Master’s preferred)., • Occasional international travel may be required., • Excellent written and verbal English is required; additional languages are an asset. Is this job for you? Find the full responsibilities and requirements for this position and ___ by the closing date until December 12, 2025. World Vision is dedicated to our team members’ development and their success. We aspire for all employees to be fulfilled through their work and their contributions to an organisation working to provide long-term sustainable solutions to the world’s most vulnerable people. For more information on World Vision International, please visit our website: ___Our vision for every child, life in all its fullness. Our prayer for every heart, the will to make it so.