Financial services compliance jobs in London - Page 2Create job alerts

Mortgage Administrator Trinity Finance Location: Kent (Office-based) Job Type: Full-time, Permanent Salary: £25,000–£30,000 (depending on experience) About Trinity Finance Trinity Finance is a well-established, FCA-regulated mortgage brokerage specialising in residential, buy-to-let, HMO, commercial and specialist lending. Due to continued growth, our administration team is extremely busy and we are now looking to recruit an additional Mortgage Administrator to support advisers and maintain service standards. This is a key operational role within the business. The Role You will support mortgage advisers by managing cases from submission through to completion, liaising with lenders, solicitors and clients, and ensuring all files meet FCA and compliance standards. This role suits someone organised, resilient and comfortable working in a fast-paced, high-volume environment. Key Responsibilities • Case administration from Decision in Principle to completion, • Liaising with lenders, solicitors, surveyors and clients, • Packaging mortgage applications accurately and efficiently, • Updating CRM systems and maintaining clear case notes, • Chasing valuations, offers and completions, • Supporting advisers to improve turnaround times Essential • Previous administration experience within mortgages or financial services, • Strong organisational and time-management skills, • High attention to detail, • Mortgage administration experience, • Knowledge of residential, buy-to-let or specialist lending, • £25,000–£30,000 salary depending on experience, • Stable, growing business with long-term career prospects, • Supportive team environment, • Exposure to complex and interesting mortgage cases, • Office-based role (Kent), • Full-time, permanent position Apply with your CV. Candidates with mortgage or financial services administration experience will be prioritised.

Name - Oracle Data AdministratorHybrid3 Months Contract • JOB PURPOSE:, • Monitor and maintain the accuracy and integrity of all master data held in the Oracle system, ensuring compliance with internal control frameworks and external regulatory requirements across Finance, HR and Procurement functions, • Action all standing master data changes to the Oracle system including staff, positions, supervisory hierarchy customer accounts and supplier registration in line with agreed processes and approval workflows., • Support the Data, Control and Reporting Manager in the development of a reporting and data analytics framework including the ongoing production of reports and dashboards to meet the requirements of the functional support teams and wider organisation., • Support the functional services and wider organisation in the use of Oracle Enterprise Performance Management (EPM) ensuring they utilise the system to deliver their reporting requirements., • DESCRIPTION OF DUTIES:, • Collate timely and accurate data for ad hoc requests, in-year compliance and year-end reporting, audits, statutory returns, public inspections and FOI requests providing the data to the relevant SME for review and submission., • Support the design, maintenance and regularly produce Oracle Fusion and EPM reports for system professional and end users, senior managers and leadership team providing related support and advice Council-wide where required, using all available tools including OTBI and SQL., • Maintain the suite of Oracle reports and dashboards providing recommendations for improvement and feeding back any issues to ensure reports remain fit for purpose., • Support the Data, Control and Reporting manager in embedding and maintaining the Oracle data management framework supporting consistency, accuracy and security in data handling within Oracle., • Ensure the data management framework for Oracle is monitored, adhered to, and data remains accurate by completing regular data reviews and cleansing activities to drive compliance across all environments reporting areas of concern and providing recommendations for improvement., • Support data compliance monitoring for key HR and Financial controls including Chart of Accounts, hierarchies, naming conventions, and quality of journal transfers. Identify issues and risks and provide suggestions for improvement to Oracle Support Leadership team., • Identify and report any significant failures in control procedures, risks and change impact assessments to the Data, Reporting and Analytics Manager., • Support the monthly/quarterly update testing cycles for Oracle modules working closely with Oracle Support and functional colleagues to support product improvements delivered from the Oracle Improvement Roadmap., • Promote self-service and shift left principles by enabling others to effectively and confidently utilise system data in their roles., • Responsible for the setup, maintenance, and changes for AR customer accounts, SM supplier registration (including bank detail verification when requests for change are made), HR records, organisation structures and other data administration applying verification and validation in line with business processes and ensuring the highest level of data accuracy., • Support the development and ongoing maintenance of HCM, ERP and EPM in system screens, dashboards, and reports., • Provide recommendations to improve data and reporting related content on the Finance, HR, Oracle Support and Procurement Hubs, intranet and website pages ensuring content is relevant and up to date., • Ensure GDPR and other information governance requirements are met through access restrictions and control over data output from reports produced from Oracle and report and challenge breaches e.g. use of personal information by requisitioners in document description lines as well as accurate redaction of bank documentation., • Update configuration workbooks, solution design documents and process maps when changes are made to the system highlighting any areas of concern with processes., • Maintain Oracle hierarchies, Chart of Accounts Code Segments, Cross validation rules and approval groups within the main account system ERP modules, through agreed authorisations and workflows., • Ensure all work undertaken is compliant with the Council's regulations, policies and practices, and statutory requirements, promoting best practices across all modules of the Oracle system through regular monitoring of activities., • Support training and development of guidance materials to support staff and stakeholders in effective data management, quality control and reporting practices. SELECTION CRITERIA/PERSON SPECIFICATION Conditions to Note: The person specification outlines the essential requirements the post holder or applicant must meet to fulfil the role and the duties outlined. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

CMC Markets is seeking an experienced Information Security Manager to play a pivotal role in shaping and strengthening our global security governance and risk framework. Operating across multiple regulatory jurisdictions, CMC develops and delivers its own retail and B2B trading and investment platforms. This role sits at the heart of our Group-wide security strategy — ensuring robust governance, effective risk management, and regulatory alignment across the business. This is a governance-focused position. It is not a hands-on cyber operations role, but one that requires strategic oversight, regulatory confidence, and the ability to influence across distributed international teams. You’ll take ownership of security governance within your remit, working closely with Technology, Risk, Compliance and the wider Group Security function to deliver pragmatic, right-sized solutions that enable the business while protecting it. What You’ll Be Responsible For Security Governance & Risk • Embed and maintain the Group Information Security framework across all regions, • Ensure alignment with global regulatory regimes (FCA, ESMA, ASIC, MAS and others) and recognised standards such as ISO 27001, • Lead and support security risk assessments across business units, platforms and third parties, • Maintain and enhance the Information Security Management System (ISMS), • Act as a primary security contact for audits, supervisory reviews and regulatory engagement, • Ensure policies, standards and controls meet global regulatory expectations, • Support regulatory submissions, security attestations and client due diligence, • Oversee security risk assessments of technology vendors and service providers, • Support supplier due diligence and ongoing risk monitoring, • Partner with security and technology stakeholders across Europe and APAC, • Promote a consistent Group security posture while accommodating local regulatory requirements, • Contribute to global security initiatives and transformation programmes, • Provide security leadership to business projects, balancing risk management with commercial priorities, • Degree-qualified (or equivalent) in Business, Technology, Information Security or a related discipline, • 7+ years’ experience in Information Security, including 3+ years in a senior advisory or managerial capacity, • Strong grounding in governance, risk and regulatory security requirements within financial services, • Experience developing policies, standards and security documentation, • Proven experience in third-party risk assessment and supplier security oversight

About The Role FDM is a global business and technology consultancy seeking a Systems Analyst to work for our client within the Insurance sector. This is initially a 6 month contract with very good prospects to extend and will be a Hybrid role that will be based in London. Our client reports that the role will sit within one of four Product Management functions and will be responsible for systems analysis. The position sits within a team that forms part of the organisation’s evolving operating model and is instrumental in modernising ways of working. The role requires a hands-on individual with both technical and analytical capability. Our client highlights that the role will be accountable for delivering the product management vision and associated roadmaps within the assigned Product team, while supporting the full end-to-end product lifecycle. The position will also involve close collaboration with cross-functional teams including Engineering, Architecture, Service Management, and Quality & Technical Assurance within a matrix-structured IT organisation. Responsibilities: • Deliver the product strategy and long-term vision for their products, • Conduct in-depth analysis of existing hardware, software, and IT systems to identify areas for improvement., • Collaborate with engineers, architects and QA to build and integrate new systems., • Develop and present proposals for new or modified systems, including cost-benefit analyses, budgets, and timelines., • Monitor and maintain existing systems, troubleshoot technical issues, and ensure optimal efficiency and uptime, • Provide support and training to users on new or upgraded systems, and create detailed user manuals and documentation, • Identify risks associated with new tools, processes and ways of working and establish procedures to mitigate those risks, • Work closely with management and end-users to define and document system requirements, specifications, and workflows, • Demonstrates a high level of self-awareness through a commitment to continuous, personal improvement and learning, • Demonstrates high personal resilience and ability to adapt to change, • Able to think creatively and innovatively, • Understanding of the way the business works and displays knowledge of the external marketplace, to drive the business forward, • Striving to build key relationships and showing ownership of targets; focusing on results, • Deliver the product strategy in alignment with the Business Portfolio’s overall objectives., • Embrace a culture of product excellence in the Business Portfolio, • Ensure work is completed to the highest quality standards., • Technical Oversight: Provide analytical support to the product team. Ensure the adoption of best practices and the latest technologies. Ensure standardisation, simplification and effectiveness across the application value chain, • Vendor Management:Monitor and review vendor performance against agreed KPIs and metrics. Ensure compliance with industry standards and regulations, • Stakeholder Engagement:Collaborate with key stakeholders, including management, clients, and partners, to understand their needs and ensure successful product outcomes., • Risk Management:Identify and mitigate risks associated with product activities., • Performance Monitoring:Monitor key performance indicators (KPIs) to track the success of product initiatives. Continuously seek opportunities to improve efficiency and effectiveness.About You, • Embrace an inclusive environment that values individual difference to leverage diversity., • Minimum 5 years experience- relevant industry experience in technology roles, with previous experience in a technical analyst position within the insurance or financial services industry., • Problem-Solving – Excellent analytical and problem-solving abilities., • Can work comfortably in a highly collaborative setting., • Can work comfortably with business users, has a positive can-do attitude, open and welcoming to change., • Can quickly form meaningful connections inspiring trust and confidence in others., • Detail and quality oriented, with a customer focus, an exceptionally keen eye for detail and highly organised. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us • Career coaching, mentoring and access to upskilling throughout your entire FDM career, • Assignments with global companies and opportunities to work abroad, • Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field, • Annual leave and work-place pension

FX/Payments Product OwnerContract: 6 MonthsRate: £600 per day (Inside IR35)Start Date: ASAPOverview:We are seeking an experienced FX and Payments Product Owner to join a leading financial services organisation on a six-month contract. This is a key role driving the delivery of innovative, compliant and customer-centric foreign exchange and payments solutions across a complex technology transformation programme.You will work with multi-country, cross-functional teams, including Technology, Legal, Product, Compliance, Operations and Business, to define, prioritise and deliver new features that enhance customer experience, optimise transaction flows and align with evolving market standards and regulatory expectations.Key Responsibilities: • Lead end to end delivery of FX and Payments initiatives from concept through to implementation, • Define and prioritise product backlogs, ensuring alignment with business objectives and compliance requirements, • Collaborate with engineering, design and business teams to deliver seamless, efficient payment experiences, • Support digital transformation and platform integration efforts across global markets, • Ensure adherence to regulatory, risk and compliance frameworks within payments and FX domains, • Track performance and identify opportunities for continuous product enhancementSkills and Experience:, • Proven experience as a Product Owner or Product Manager within Payments, FX or Transaction Banking, • Strong background in large scale technology transformation and digital platform delivery, • Experience collaborating with multi-country stakeholder groups across diverse business functions, • Excellent communication, analytical and decision-making skills, • A structured, proactive approach with strong problem-solving capabilities, • Previous experience in financial services, fintech or global banking environments is highly desirable

Office 365 Engineer - ContractInternational Banking GroupLondon (near Moorgate) - Fully OnsiteInside IR35 - £612.93pd Umbrella Rate ??????Are you an Office 365 specialist with strong Microsoft Teams and compliance experience? This short-term contract offers the chance to play a key role in a recordings migration project within a major international banking group. You'll act as the go-to engineer and SME for Microsoft 365 on a project migrating voice and Teams recordings from Dubber to NICE NTR-X, ensuring configuration, compliance, and data integrity across systems. What you'll be doing • Support the migration of Teams and mobile voice recordings from Dubber to NICE NTR-X, ensuring compliance alignment throughout., • Act as the primary Microsoft 365 technical lead, working alongside a voice engineer to configure Teams voice and compliance recording., • Provide hands-on Teams, Intune/MDM, and 365 support, resolving issues and ensuring smooth service operation., • Strong Microsoft 365 expertise, including Teams (voice and compliance) and Intune/MDM., • Experience working in regulated environments (preferably financial services) with recording and retention policies., • Proven ability to deliver results independently as the primary technical contact on a project. Ready to apply your Microsoft 365 and Teams expertise to a high-profile migration within a leading banking group? Please apply with your CV for immediate consideration. Relevant roles: O365 Engineer, Microsoft 365 Engineer, Teams Voice Engineer, Unified Communications Engineer, Messaging Engineer, Intune Engineer, Collaboration Specialist. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd acts as an Employment Business in relation to this vacancy.

Job Description We are a long established and thriving expatriate tax firm based in London who specialise in offering international tax advice and compliance services to high net worth individuals. We provide a personal and adaptable service tailored to our clients’ needs specialising in working with non-UK domiciles and non-residents. Our clients are within a broad range of industries, including financial services, banking, consulting and technology companies. Due to exceptional growth, we are looking to recruit an experienced tax senior or manager to deal with a wide range of compliance and advisory services. This is a unique opportunity to join an incredibly flexible employer and play a key role in the business development and expansion of the client base. Job Responsibilities · Preparation and reviewing of tax returns for a diverse portfolio of non-UK domiciles, non-UK residents, expatriates and international assignees · Being the principle point of contact with clients and liaising with HMRC when required · Participating and also leading arrival and departure meetings · Assisting and directly dealing with HMRC enquiries into returns · Involved in ad hoc tax advisory work as opportunities arise · Being responsible for the delivery of a high quality personal tax service to your allocated client base Employee Benefits · Competitive remuneration · Pension scheme · 23 annual leave days + flexibility to carry forward days · Positive and supportive working environment · Fully remote position and offering flexible/part-time working arrangements · Autonomy and the opportunity to work with an incredibly broad range of clients Candidate Requirements · ATT or CTA qualified. Candidates qualified by experience will also be considered. · At least 3 years of personal tax experience, ideally with an expatriate tax or global mobility background · Sound knowledge and experience in expatriate tax matters such as residence, SRT, non-dom status, remittance basis and expatriate tax reliefs · Good working knowledge of the new changes in legislation including the Foreign Income and Gains (FIG) scheme rules · Self-motivated, highly organised and attention to detail · Strong communication skills and experience in managing client relationships · The ability to work under pressure and meet tight deadlines PLEASE ONLY APPLY FOR THIS ROLE IF YOU HAVE THE REQUIRED EXPATRIATE TAX EXPERIENCE AND IDEALLY ARE BASED IN THE UK.

To see more Chinese jobs please follow us onWeChat: teamchinapf AND pfteamchina Ref: 23260 The Skills You'll Need: Fluent in Mandarin, Extensive / Solid of IT experience, including team leadership. Your New Salary: Up to £100k, depending on experience Office based Perm Start: ASAP Deputy Head of IT - What You'll be Doing: • Support the Head of IT in designing, implementing and maintaining the firm’s IT strategy., • Assist in developing and enforcing IT policies, procedures and architectural frameworks in line with group standards, regulatory requirements and best practices., • Oversee IT operations, including infrastructure, support, applications and cybersecurity to ensure system stability and service continuity., • Act as deputy for cybersecurity monitoring, threat management, incident response and improvement of protective controls., • Assist with IT budgeting, cost control, vendor management and procurement to ensure effective financial governance., • Maintain strong collaboration with group IT, supporting policy alignment, reporting and joint initiatives., • Work closely with business units to identify technology needs, propose IT solutions and support implementation., • Assist in maintaining and testing Business Continuity Plans and disaster recovery arrangements; participate in the Business Continuity Committee., • Support implementation of approved systems and controls in compliance with relevant legislation, regulatory requirements and group policies., • Monitor team workload, task allocation and performance to ensure effective delivery and reliable production systems., • Provide coaching, mentoring and knowledge-sharing to IT team members; identify training needs and support skills development., • Manage IT assets, suppliers and contractual relationships in accordance with internal procurement and compliance requirements., • Lead and/or support IT projects including planning, resourcing, tracking, reporting and risk management., • Prepare reports, documentation, KPIs and updates for Senior Management and the Board when required., • Act as deputy for the Head of IT during absence, taking responsibility for escalation, decision-making and operational oversight., • Bachelor’s degree in Information Technology, Computer Science or related discipline; Master’s degree preferred., • Extensive / Solid of IT experience, including team leadership and project delivery., • Strong technical knowledge across IT infrastructure, systems administration, networks, applications and cybersecurity., • Experience in IT governance, ITIL processes, change management and incident management., • Strong understanding of financial services IT environments, regulatory requirements and risk controls., • Excellent communication, stakeholder management and decision-making skills., • Ability to coach and develop teams; experience managing distributed teams is desirable., • Strong vendor management and negotiation capabilities., • Sound knowledge of Business Continuity/Disaster Recovery frameworks., • Working knowledge of networking, firewalls, CUCM, cybersecurity tools and cloud/infrastructure technologies., • Experience with trading systems, exchange connectivity, FIX protocols and back-office integrations is advantageous., • Ability to work under pressure, manage competing priorities and deliver within deadlines. Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

We are seeking an experienced Solution Architect to play a key role in an excellent client's large-scale platform migration programme focused on consolidating multiple payment and card-processing systems into a unified global ecosystem. The successful candidate will bring expertise in system migrations, ETL/data transformation pipelines, and cross-functional collaboration. You will work with engineering, product, operations, compliance, and partner teams to define and govern architecture that delivers secure, compliant, resilient, and high-performing outcomes. This can either be a mainly remote or hybrid role depending on what the successful candidate prefers. As well as competitive salary's, our client offers a comprehensive benefits package. Key Responsibilities • Lead solution architecture for the migration and consolidation of regional card-processing and payments platforms into a modern, unified global environment., • Design and own large-scale data migration and ETL processes, including data mapping, transformation logic, orchestration, validation, lineage, and implementation., • Translate complex business requirements into:, • Data models and data flow diagrams, • Sequence diagrams, • Migration runbooks, • Integration specifications and architectural patterns, • Provide hands-on technical guidance to engineering teams during solution buildout, ensuring alignment to architectural standards., • Collaborate with compliance functions to ensure architectural designs meet regulatory obligations (e.g., PCI-DSS, PSD2, AML, GDPR, electronic money regulations)., • Promote security-by-design across all components, focusing on card data handling, encryption, tokenisation, and access controls., • Experience as a Solution Architect in fintech, payments, card issuing/acquiring, or financial services., • Demonstrated experience with large-scale platform, system, and data migrations., • Hands-on expertise in designing ETL and data integration pipelines (Python, SQL-based orchestration, cloud-native ETL tools, messaging ingestion)., • Solid understanding of data engineering concepts with practical experience in SQL Server, MongoDB, Synapse, Fabric, and Snowflake., • Familiarity with card-processing systems, scheme integrations, authorisation flows, transaction life cycles, and settlement processes; knowledge of cryptographic key migrations (e.g., EMV, PEK) is advantageous., • Experience architecting microservices, REST APIs, event-driven architectures, and secure cloud services (Azure)., • Exceptional communication and collaboration skills, capable of working with senior stakeholders, external partners, and technical teams.

2 nd Line Support Engineer – EUC – Central London Endpoint, InTune, 2 nd Line IT Engineer - £45,000 - £60,000 depending on experience. A well established financial services business based in Central London are looking for a professional 2nd Line EUC Engineer to provide end user support and ensure the stability and security of end-user computing services across Windows, iOS, and Android endpoints. The role focuses on Microsoft Intune-driven device management, Microsoft Defender threat protection and response, and Azure/Entra ID identity and access controls. Key responsibilities of this 2 nd Line Engineer role will include: Providing 1st and 2nd line laptop and mobile device support across a variety of systems and services including M365. Provide 2nd line support for endpoint, identity, and security issues across Windows 11, iOS, and Android. Own the lifecycle of endpoint configuration via Intune, including Autopilot provisioning, device configuration and compliance policies, application packaging and deployment (Win32/MSI/LOB and Microsoft Store), update rings, feature update policies, and security management. Administer Microsoft Defender for Endpoint and Secureworks MDR, including alert triage, investigation, machine isolation, remediation actions, Manage identity and access in Microsoft Entra ID (Azure AD), including Conditional Access, MFA and identity governance for devices. Produce high-quality documentation and knowledge base articles for end users. Support endpoint-related change and release activities, perform pilot/validation testing, and coordinate out-of-hours work as required to minimise business disruption. The ideal candidate for this EUC Engineer role will be professional and customer focused. You will have gained proven experience in a 2nd line EUC or endpoint engineering role supporting enterprise environments, with demonstrable ownership of complex incidents and changes. Hands-on expertise with Microsoft Intune (Endpoint Manager) is essential. The salary on offer for this role is £45-£60,000 depending on experience.

To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23310 The Skills You'll Need: Mandarin, IT system, IT infrastructure, Governance, FCA Your New Salary: up to £85k Office based Perm Start: ASAP Mandarin speaking IT Manager - What You'll be Doing: IT Governance & Policy Ownership • Own, maintain, and enforce IT policies and standards (e.g. access control, acceptable use, change management, asset management)., • Ensure policies are implemented in practice, evidenced, and audit-ready., • Oversee core IT infrastructure (end-user computing, networks, core platforms, Microsoft/cloud services)., • Manage provisioning and de-provisioning of users, devices, and systems in line with Joiners-Movers-Leavers controls., • Manage IT service providers, MSPs, SaaS vendors, and technology suppliers., • Ensure contracts, SLAs, and security assurances meet FCA and internal requirements., • Act as IT lead for FCA audits, internal reviews, and compliance assessments., • Produce evidence of IT controls, system access, logging, backups, and resilience., • Own IT aspects of BCP and DR planning, testing, and documentation. Mandarin speaking IT Manager - The Skills You'll Need to Succeed: • Proven IT management experience in an FCA-regulated or financial services environment., • Strong understanding of IT governance, access controls, audit evidence, and vendor risk., • Broad technical competence (Microsoft stack, cloud services (AWS/Azure), identity management). Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

Adecco are recruiting for an Income Officer to join Croydon Council. Location: CroydonContract: Full-time, 36 hours per weekRate: £22.41 per hour PAYE / £29.72 per hour UMBRELLA About the Role Adecco is proud to be recruiting on behalf of Croydon Council for an experienced and proactive LLP Income Officer. This is a vital role within the Housing Needs division, responsible for managing and maximising rental income for approximately 360 residential properties across the borough. You will deliver a high-quality, customer-focused income management service, ensuring effective rent collection, arrears recovery, early intervention, and robust support for tenants facing financial difficulties. Key Responsibilities Income & Arrears Management • Monitor rent accounts on a daily/weekly basis to identify arrears., • Take timely and appropriate action in line with the Council's arrears recovery policy., • Negotiate and monitor affordable repayment agreements with tenants., • Prepare and issue arrears letters, notices (including Section 8/21), and relevant legal documents., • Liaise with legal teams and attend court hearings for possession proceedings when required., • Provide guidance to tenants on rent responsibilities, Universal Credit, Housing Benefit and other welfare entitlements., • Support new tenants with affordability checks and rent setup., • Identify vulnerable tenants and refer them to specialist support as appropriate., • Promote digital and direct-debit payment methods to increase efficiency and payment reliability., • Maintain accurate and up-to-date income management records., • Produce income performance reports for management., • Contribute to annual income targets and service improvement initiatives., • Ensure full compliance with safeguarding, equality, data protection and statutory, • Liaise with welfare support agencies, local authorities, debt advice services and other partners. Essential Experience & Skills • 3-5 years' experience in income management or rent recovery (social, affordable or private sector)., • Strong working knowledge of Housing legislation, including the Income/Housing Acts and pre-action protocols., • Experience handling Universal Credit and Housing Benefit enquiries., • Confident in managing challenging conversations and conflict situations., • Excellent verbal and written communication skills., • Strong numeracy, negotiation ability and attention to detail., • IT-confident, with experience using housing management systems such as Civica, Orchard, MRI, or similar., • Ability to plan, prioritise and manage a complex caseload independently., • Experience preparing and presenting cases in court. Adecco is managing this recruitment process on behalf of Croydon Council.To apply or request further information, please contact the Adecco recruitment team or submit your CV through the advert platform. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Application Development & Support ManagerLocation: London (Hybrid Working)Salary: Up to £90,000 + BenefitsSector: Banking Our client is seeking an experienced Application Development & Support Manager to lead the delivery, enhancement, and support of critical business applications within a banking environment. This is a hands-on leadership role combining technical oversight, vendor coordination, and day-to-day operational management. You will play a key role in ensuring applications are secure, reliable, and aligned to business needs, while driving continuous improvement across development and support functions. The Role You will be responsible for overseeing the full application lifecycle - from design and implementation through to BAU support - ensuring systems effectively support core banking operations and internal business functions. This position suits someone who enjoys balancing leadership with technical engagement in a collaborative, delivery-focused environment. Key Responsibilities Team Leadership * Lead, mentor, and develop a small team of developers and application support analysts. * Foster a high-performance culture focused on innovation and continuous improvement. * Conduct performance reviews and support professional development. Change & Project Delivery * Plan, design, and deliver new applications and system enhancements. * Transition solutions smoothly from project phase into BAU support models. * Manage delivery timelines, resources, and priorities across multiple initiatives. * Work closely with change and project teams to manage capacity and demand. Application Support & Maintenance * Ensure reliable day-to-day support of business-critical applications. * Manage incidents, troubleshoot issues, and drive root cause resolution. * Monitor performance, optimise systems, and coordinate upgrades and patches. * Maintain vendor relationships to ensure ongoing support coverage. * Own documentation, configurations, and support procedures. Governance, Risk & Compliance * Implement best practices across development, testing, and deployment. * Ensure adherence to regulatory, security, and audit requirements. * Support business continuity and disaster recovery planning. Stakeholder Collaboration * Act as a key liaison between technology teams, business stakeholders, and third-party providers. * Provide regular reporting on delivery progress, performance metrics, and improvements. Budget & Resource Management * Manage BAU and small-change budgets, ensuring cost-effective delivery. * Contribute to annual planning and recommend tools or technologies to improve efficiency. Essential Experience * Proven experience working within banking or financial services environments is essential.

Technical Systems Analyst (Risk & ESG)?? London | 6-month contract | Competitive daily rate via umbrella Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We're looking for a detail-oriented, technically skilled analyst to join a dynamic IT team supporting a major data platform transformation in the financial services sector. This role focuses on data modelling, system design, and regulatory reporting (including ESG and BCBS239 compliance) across complex, high-profile projects. What You'll Do: * Gather, analyse, and document technical and non-functional requirements * Support end-to-end solution design, from data architecture to deployment * Collaborate with business, IT, and data teams to ensure alignment and delivery * Contribute to database design, data lineage, and metadata management * Support implementation of data governance, integration, and reporting workflows What We're Looking For: * Strong experience in business/systems analysis or technical data roles, ideally in banking or financial services * Strong experience with data modelling, database design, and integration patterns * Familiarity with regulatory and ESG data requirements * Experience working in Agile/Scrum environments and creating technical specifications * Excellent stakeholder management and communication skills Desirable: * Experience with Azure, Azure Data Factory, Databricks * Exposure to regulatory reporting frameworks and structured data governance * Familiarity with JIRA, Confluence, Visio, and SQL This is a great opportunity to join a forward-looking IT team, work on a high-impact data platform, and help shape how data supports risk and ESG initiatives. Candidates will ideally show evidence of the above in their CV to be considered please click the "apply" button. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Location: Mare Street Cluster Salary: Generous salary plus benefits Workspace is home to London’s brightest businesses, and our dedicated Facilities Team, who keep our buildings in top condition, are a crucial part of our customer service offering. Are you an experienced Facilities Manager with a keen eye for detail and ensuring your buildings are not just compliant and operationally efficient, but that they look great too? Do you thrive on a busy schedule, managing multiple sites and projects? With naturally high standards and a positive can-do approach, you will tackle every task with care and ensure all customers have a high-quality experience within their Workspace property. You will focus on creating a clean, safe, thermally comfortable, and operationally excellent environment for our customers whilst also focusing on our Carbon Net-Zero pathway, all on budget and on schedule. You will work with your on-site Centre Management and Facilities Technicians, to deliver a comprehensive you will provide a comprehensive team and customer centric FM delivery. This role will look after our Docklands, Lock Studios, Mirror Works, Brickfields and Mare Street centres. What we need from you • Relevant previous job experience, • Vocational training – NEBOSH & FM industry Qualification, • Proficient in Microsoft Office, • Excellent organisation & time management, • Superb people skills, • Energy & passion Key Duties • Management of Building Services, maintaining building fabric and a high standard of décor & housekeeping, • Health, Safety & Compliance of your Buildings, • Driving Sustainability, Energy Saving & Smart Technology/Innovations, • Financial Management of Service, • Delivering the highest standard of Customer Experience Closing date: 11th March 2026 Shortlist date: 12th March 2026 Interview date: TBC

JOB-20241107-791d94d2 Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Team Manager within the Transitions Team to work Full Time for based in Haringey. The salary for this permanent Team Manager job is up to £59,328 per annum.Main duties: • Manage and supervise a team of, Social Workers, Social Work Students and administrative staff. This will include recruitment and resourcing, induction and development and the management of employee staff productivity and conduct using the formal management processes where necessary., • Manage the workload of the team, ensuring that the care management process is robust, that assessment of need demonstrate good practice and that case reviews, are carried out on time. To ensure that the service is in line with statutory requirements, eligibility criteria and department policy., • Manage a commissioning budget by close monitoring of the cost of packages of care., • Support the Council in providing analysis of the use of the team budget and to identify areas where the financial efficiencies would be achieved to ensure best value., • Ensure that packages of care are innovative, cost effective and provided in line with assessed needs by embedding the Strengths based approach in the team practice, provide regular feedback to staff via Supervision, ‘My Conversations’ and Team Meetings., • Contribute to overall service planning and the implementation of service developments. Work with health professionals in ensuring seamless services for transitioning young people particularly those who may require hospital discharge planning, continuing and palliative care and joint packages of care., • Ensure that the young person and parent carer involvement is paramount, and that care act assessments have high priority and of a high quality., • Ensure that case file recording and young people information is maintained on ICS and adults social care system, completed according to standard and linked to Performance Indicators., • Identify staff training needs and ensure high standards of professional practice through systemic individual and team development as well as the management of staff performance and productivity., • Within delegated authority, investigate complaints from Council Members, MP’s and the members of the public according to the department procedures., • Undertake any other duties consistent with the basic objectives of the post as may be required from time to time by the line manager., • A professional Social Work qualification or equivalent., • Understanding of relevant legislation., • Registered or eligible for registration.

Pertemps Network Group are delighted to be assisting a reputable housing provider for a Housing Solutions Officer to join their Housing Solutions team.This is a frontline statutory role requiring strong technical knowledge of homelessness legislation, excellent decision-making capability, and the ability to manage complex caseloads with minimal supervision. The successful candidate will play a key role in preventing homelessness, assessing statutory duties, and delivering high-quality, legally compliant decisions.Salary: £22-23 PAYELine Management: NoneWorking Pattern: Hybrid (Minimum 3 days office-based)Role OverviewThe Housing Adviser will provide a comprehensive housing advice and homelessness assessment service in accordance with: • Housing Act 1996 (Part VII as amended), • Homelessness Reduction Act 2017, • The Homelessness Code of Guidance, • Relevant case law and statutory guidance You will be responsible for assessing applications, issuing legally robust decisions, and maximising prevention opportunities to reduce reliance on temporary accommodation.Key ResponsibilitiesHousing Advice & Prevention, • Act as a first point of contact for residents seeking housing assistance via face-to-face, telephone, email and written communication., • Conduct comprehensive housing options interviews in a person-centred manner., • Create, implement and review Personal Housing Plans., • Maximise prevention and relief opportunities to sustain existing accommodation or secure suitable alternatives.Statutory Homelessness Decision Making, • Assess and determine homelessness applications under Part VII of the Housing Act 1996 (as amended)., • Conduct detailed investigations, verify documentation and carry out enquiries including home visits where appropriate., • Accept, refuse or discharge duties in line with legislation, guidance and case law., • Issue fully reasoned and legally compliant decision letters within statutory timescales.Case & Caseload Management, • Proactively manage a varied caseload through continuous assessment and review., • Ensure accurate and timely case recording across all relevant systems., • Maintain detailed file notes and ensure statutory notifications are issued correctly.Temporary Accommodation & Affordability, • Undertake affordability assessments., • Recommend placements into temporary accommodation where prevention options have been exhausted, ensuring compliance with statutory duties and financial considerations.Housing Register & Allocations, • Assess applications to join the housing register., • Verify evidence and determine priority in accordance with the allocations scheme.Safeguarding & Risk Management, • Carry out safeguarding and risk assessments for vulnerable applicants., • Escalate concerns in line with child and adult protection procedures.Legal & Review Work, • Assist with statutory reviews under the Housing Act 1996., • Support responses to legal challenges including County Court appeals and Judicial Reviews., • Liaise with Legal Services and attend court where required.Partnership Working, • Work collaboratively with internal departments and external partners., • Refer cases to appropriate agencies and attend case conferences as necessary., • Liaise with Corporate Anti-Fraud services where fraudulent applications are suspected.About YouWe are seeking a driven and technically competent housing professional with:, • Detailed working knowledge of the Housing Act 1996 and Homelessness Reduction Act 2017., • Experience assessing and determining homelessness applications., • Ability to interpret and apply complex legislation and case law., • Experience managing a demanding caseload with minimal supervision., • Strong written skills with the ability to draft legally defensible decision letters., • Confidence in conducting interviews and making evidence-based decisions., • Experience working within a performance-driven environment., • Excellent partnership and stakeholder engagement skills.Core Competencies, • Complex problem-solving: Ability to navigate statutory frameworks and deliver clear, practical solutions., • Critical thinking: Evidence-based decision-making using analytical reasoning., • Creativity: Applying innovative approaches to prevent homelessness and improve outcomes., • People-focused approach: Strong interpersonal capability and collaborative working style., • Emotional intelligence: Managing sensitive conversations with empathy and professionalism., • Judgement & accountability: Making sound decisions in ambiguous or high-pressure situations., • Negotiation: Influencing outcomes with landlords, partners and stakeholders., • Service excellence: Commitment to delivering high standards of customer care., • Cognitive flexibility: Ability to adapt to legislative change and service transformation.Why Apply?This is an excellent opportunity to join a forward-thinking housing provider committed to delivering high-quality statutory housing services and meaningful homelessness prevention outcomes.Apply now for the Housing Solutions role.

Brokerage Assistant - Adults Commissioning Team London Borough of Hackney £27.73ph Umbrella The Adults Commissioning Team is looking for a Brokerage Assistant to join our fast-paced, collaborative service. As a vital member of our Brokerage Team, you'll play a key role in ensuring adults in need of care and support can access high-quality services that promote independence, wellbeing and choice. About the Role Reporting to the Senior Brokerage Manager, you will help maintain the systems, data and processes that underpin the delivery of placements and care packages across Hackney. You will work closely with providers, social workers, health colleagues, finance teams and other internal stakeholders to make sure information is accurate, up-to-date and supports effective decision-making. This is a varied, rewarding role that offers the opportunity to develop your skills in commissioning, contract management, relationship building and care brokerage. Key Responsibilities • Maintain accurate databases, including care home vacancies and information on placements, support packages and associated costs., • Liaise proactively with care providers, Brokerage Officers, Social Workers, Care Coordinators, Contract Officers and Finance teams., • Support the sourcing, arrangement and amendment of placements in residential, nursing and supported living settings., • Participate in the team's duty system, handling incoming calls, emails and other communications., • Ensure systems such as Mosaic and CM2000 are updated in line with policies and procedures., • Monitor provider compliance and report issues to Contract Officers., • Support the development of policies and procedures within the Brokerage function., • Maintain high-quality, accurate records for financial forecasting and community care charging. We're looking for someone who is: • Background in health or social care, including experience with residential or supported living placements., • Comfortable managing relationships with stakeholders in a care or commissioning environment., • Confident using IT systems to record activity, track performance and communicate effectively., • Able to communicate clearly and assertively in writing and verbally., • A collaborative team member who can also work independently., • Skilled at managing your own workload, prioritising under pressure and meeting deadlines., • Able to exercise sound judgement and make decisions based on available information. Working at Hackney means being part of a diverse, innovative borough committed to improving outcomes for residents. In this role, you'll help deliver truly person-centred services that support independence and wellbeing for adults with care needs. You'll also have access to ongoing professional development and opportunities to build a career within commissioning and adult social care. How to Apply If you are motivated, organised and passionate about helping people access the right care at the right time, we would love to hear from you. Apply now to help us shape a better Hackney, get in touch with Jordan Peat, QSW Talent Partner - Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

Assurance Product Owner, Product Specialist, Knowledge Management, Audit Technology, Fintech, Heavily Regulated Background ESSENTIAL, AI, Mainly Remote with Global Travel Assurance / Technology Product Owner required to join a global Professional Services business based in Central London. However, this is practically a remote role, but when travel is required (to London, Europe and the States on occasions – it will be bi-monthly travel for team collaboration), you will be reimbursed for your travel and accommodation. This Product Owner will have an Assurance (Technology and / or Business) first background, who understands how to navigate through hardened Dev Teams. Ideally you will have experience with Knowledge Management…and you will have a passion for, and experience with AI. We need someone who thinks like this: • How do I bring a Product into the AI Agentic World, • How would I plan to imbed AI Agents?, • With something as complex as this, in terms of the sheer amount of ‘Knowledge Management’ information involved, how would I plan to tag the agents with the right amount of knowledge? In summary – Assurance first, along with Knowledge Management experience…and experience with AI. A Product Owner exposure in a heavily regulated environment and a fantastic attitude. This is simply what we essentially need here. Being part of products in the B2B world, or part of big, significant internal, highly regulated products. You will also be able to give strong examples of success in topics such as handling last minute changes to priorities, along with a proven ability to deliver key solutions. As this has global coverage, there may be some early / late calls. You must be prepared for this. There will be give and take with times, along with some flexibility if things are becoming quite taxing. However, we want someone dedicated and definitely not someone who wants a hardened 9am – 5pm kind of position! Read on for more details… Experience required: • At least 3 years’ experience as a Product Owner in a complex, professional global environment, • Assurance (technology and / or business) first background with an understanding of how to navigate through development teams, • AI experience where you have preferably launch AI related products, or at least had them ready for launch, • Understanding of Agentic AI, along with how to set up AI agents, • Experience of communicating with 3rd Party suppliers, along with knowing how to get the best out of them, • Global experience is preferred with the appreciation this is Global coverage, sometimes working outside of a standard 9am to 5pm structure, • Strong Knowledge Management experience with a passion for new technologies, • Knowledge of developing, analysing and designing digital products and software applications, • Strong stakeholder management skills at all levels with excellent communication skills both verbal and written, • Strong understanding of Agile, • Proactive self-starter capable of managing multiple priorities in a face-paced environment, • Knowledge of MS Office productivity, communication & collaboration technologies, • Effectively demonstrate teamwork skills, problem solving skills, initiative and integrity, • Excellent English language proficiency and good interpersonal communication skills This is an excellent opportunity and salary is dependent upon experience. Apply now for more details…

Compliance & DPO (Data Protection Office) Officer - SC Clearance Up to £400 per day - Inside IR35 Primarily Remote 6 months My client is an instantly recognisable consultancy who require a Compliance & DPO (Data Protection Office) Officer with active SC Clearance to provide clear regulatory compliance support, data protection regulations and data privacy laws for an end client within Financial Services. Key Requirements: • Proven commercial experience working as a Compliance & DPO (Data Protection Office) Officer within Financial Services., • Active SC Clearance., • The ability to provide expert knowledge of Data Protection regulations and Data Privacy Laws including GDPR., • Demonstrable experience developing and managing information and data security assurance programmes., • Previous experience conducting data privacy compliance assurance reviews and managing Information Data Security within a large, complex environment., • The ability to provide SME guidance and advice in relation to GDPR., • DP Practitioner Certificate, ISEB or equivalent Data Protection qualification. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A leading specialty insurer based in London is seeking an experienced IT Systems Analyst to join their IT team on a contract basis.This is a great opportunity to work in a dynamic environment where technology plays a central role in delivering business success.You will support the Director of IT in managing relationships with the company's IT managed service provider and other technology vendors, ensuring all IT platforms, applications, and production environments are secure, well-supported, and effectively maintained.This role requires strong expertise in Microsoft enterprise suite administration-including Microsoft Defender, Entra ID, Purview, Intune, Azure, and Office 365-as well as third-party tool administration.Key Responsibilities Oversee and maintain core IT systems, ensuring stability, security, and compliance. Manage relationships with Managed Service Providers (MSPs) and other technology vendors. * Administer and support Microsoft platforms and enterprise tools. Troubleshoot Windows operating systems and Microsoft applications. Support cloud-based solutions, including SaaS applications and integration technologies. * Assist with cybersecurity controls, vulnerability assessments, compliance auditing, and security operations. Provide clear, non-technical explanations of IT concepts to colleagues across the business.Key Requirements 5+ years' IT experience in financial services (insurance highly preferred). Strong system administration and technical support skills, particularly in Microsoft platform management. Experience with vendor management and MSP oversight. Proficiency in troubleshooting and resolving technical issues. Excellent written and verbal communication skills. * A proactive, adaptable approach with a desire to learn in a fast-changing environment. Work Arrangement* 4 days in the London office, 1 day working from home each week.

Project Manager - Financial Services Day Rate: up to £500 (Inside IR35) Start Date: April 2026 Duration: 9 Months with potential to go perm Location: Central London (3 days in the office, 2 days from home) Cedar are looking for a Project Manager to lead the delivery of key workstreams within this strategic transformation for a growing FS business based in London. As Project Manager, you will take ownership of full lifecycle delivery from mobilisation and design through to implementation and transition into live operation. You will work across multiple stakeholders including product, engineering, architecture, operations, risk, compliance and third party suppliers, ensuring alignment, clarity and momentum throughout. Key Responsibilities • Lead end to end project delivery with clear governance, planning and controls, • Shape and oversee service design across customer journeys, operational processes and technical enablement, • Facilitate cross functional and third party workshops to define functional and non functional requirements, • Manage cross workstream dependencies and RAID logs to ensure predictable delivery, • Oversee vendor onboarding and integration delivery in collaboration with procurement and technical teams, • Define and validate integration specifications including APIs, data mapping, security and non functional requirements, • Lead SIT and UAT cycles, defect management and quality assurance, • Strong governance, planning and RAID management capability, • Experience leading technical integration initiatives involving APIs and multi system connectivity, • Ability to navigate ambiguity and manage competing priorities in a transformation setting, • Strong stakeholder engagement skills across senior leaders, engineers and external partners, • Experience working with regulated processes including fraud controls, AML, GDPR and operational resilience, • Confidence challenging architectural and operational inputs to support balanced, risk aware decisions

Technical Lead (Asset Management) 6 Month Contract London (Hybrid) Via Umbrella Our UK leading Life insurance client are looking for a Technical Lead to join their team on an initial 6-month contract. Key skills/knowledge required: • Deep knowledge of trading workflows, trade lifecycle events, and OMS integration patterns, • Understanding of capital markets data flows, trade settlement, reference data, and portfolio management processes, • Strong understanding of data modelling, data engineering workflows, and integration with front-office platforms, • Awareness of regulatory and compliance considerations in capital markets delivery, • Understanding of modern engineering practices, including agile methodologies, DevOps, and cloud-native development, • Strong background in asset management or investment banking with hands-on delivery of capital markets solutions, • Minimum 3-5 years leading development teams in financial services environments, • Experience with OMS platform integration (any major platform - Aladdin, Murex, Charles River, etc.) and understanding of trade lifecycle data flows, • Proven experience as a Tech Lead or Senior Engineer leading development teams in financial services, • Experience working directly with business and front-office stakeholders, • Track record of designing and delivering high-quality, scalable technical solutions, • Specific experience with Aladdin, Murex, Charles River or other major OMS platforms, • Familiarity with multiple asset classes such as equities, fixed income, and derivatives, • Understanding of UK regulatory environment and FCA requirements, • Awareness of risk management, portfolio management, and related asset management processes, • Experience supporting delivery in a regulated financial services organisation, • Background in multi-team delivery environments with complex dependencies, • Experience in both hands-on coding and strategic technical leadership Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Infrastructure/Cloud (AWS) Platform Architect, Outside IR35 Remote working (once per month on site)Outside of IR35.£500-£700 per day Our client, a leading financial services organisation, is looking to hire a Cloud Architect with an Infrastructure Architect background. The primary purpose of the role is to own and develop the technical architecture for our client's infrastructure. Responsible for leading, developing and optimising infrastructure platforms to support our client's digital strategy. The successful candidate will focus on ensuring the technical architecture supports security, scalability, reliability and cost effectiveness across platforms. The role holder will have technical authority for infrastructure architecture topics and will collaborate with the wider digital technology, engineering and architecture teams. General responsibilities: - • Mature infrastructure technical architecture, defining architectural standards and best practices for deployment and management, • Develop and maintain reference architecture assets, including roadmaps, blueprints., • Lead architectural designs for secure and scalable infrastructure ensuring resilience and cost efficiency., • Collaborate with security, compliance, and engineering teams to ensure seamless integration with existing and future infrastructure platforms, • Develop and mature robust technical governance for infrastructure and cloud., • Advise on infrastructure topics, migration strategies and platform solutions, cloud native and hybrid., • Support operational and engineering colleagues through identifying opportunities to simplify legacy systems, automate processes, and improve security and performance using cloud-native., • Ensure compliance with relevant frameworks, including ISO 27001, PCI DSS., • In-depth infrastructure expertise across security, networking, databases and storage., • Experience with Windows, • Relevant exposure to leading cloud providers, in particular AWS., • Virtualisation, containerisation, orchestration and serverless architectures, • Evidence of successfully simplifying legacy infrastructure and migrating to hybrid and cloud-native platforms Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Robert Half are supporting a London based financial services organisation with their search for a 2nd Line Support Engineer to join the team on a permanent basis. This role is ideal for someone with strong end user computing experience, excellent troubleshooting skills, and a solid understanding of modern endpoint security and device management. Role The 2nd Line Support Engineer will be responsible for the support, stability, and security of end user devices across Windows, iOS, and Android. You will manage incoming support requests via email, phone, and internal ticketing systems, ensuring timely escalation and resolution. Key duties include: • Providing 1st and 2nd line support across laptops, mobile devices, and M365 services., • Working closely with site-based IT contacts, offering guidance, training, and ensuring consistent support standards., • Creating and maintaining support documentation to enhance the user experience., • Developing your technical skill set with clear progression opportunities into more advanced engineering responsibilities., • Supporting occasional out of hours work when required., • Assisting the wider Technology and Information teams with operational and project based tasks. The successful candidate will have a proven background supporting complex environments, managing endpoint and identity issues. You will be confident supporting users at all levels, including senior stakeholders, and capable of taking ownership of incidents through to resolution. You should have strong experience with: • Microsoft Intune (Endpoint Manager), • Windows 11, • Microsoft Defender for Endpoint, • Entra ID (Azure AD), Conditional Access & MFA, • PowerShell scripting, • Device compliance, security baselines, and vulnerability remediation, • Meraki networking, • Egnyte governance and collaboration tools

As Vice President, AI Governance Officer, you will play a central role in enabling the responsible, strategic adoption of Artificial Intelligence across a global financial institution. Vice President - AI Governance Officer, Strategy & Innovation (FTC) Location: Canary Wharf London, UK Hybrid: 2 days onsiteDepartment: CEO OfficeReports to: Director, Strategy & InnovationCorporate Level: Vice President The Organisation Our client is a globally systemically important financial market infrastructure provider at the heart of the international financial system. Operating across major currencies and jurisdictions, the organisation plays a critical role in safeguarding stability, reducing systemic risk, and enabling the smooth functioning of global markets. The Opportunity As Vice President, AI Governance Officer, you will play a central role in enabling the responsible, strategic adoption of Artificial Intelligence across the organisation. This is a high-impact position at the intersection of innovation, governance, risk, and executive strategy. You will help shape the firm's AI roadmap, embed governance frameworks aligned with evolving regulatory expectations, and ensure AI deployment supports long-term strategic objectives while remaining secure, transparent, and controlled. This role offers unique exposure to executive leadership, enterprise-wide stakeholders, and emerging regulatory conversations shaping AI within financial services. Key Responsibilities * Monitor and assess the evolving AI landscape in financial services and provide strategic insight to senior leadership * Support the development and execution of a forward-looking AI strategy aligned to business objectives * Partner with business units to identify, prioritise, and assess AI use cases * Contribute to internal AI governance forums and shape AI-related policies, standards, and oversight mechanisms * Develop and deliver AI training and communications to enhance organisational AI literacy * Provide subject matter expertise on AI risks and opportunities, including vendor assessments and control reviews * Track, measure, and report on AI adoption, efficiency gains, risk mitigation, and performance outcomes * Support the development and implementation of enterprise-wide AI governance frameworks, policies, and controls * Assess the organisation's AI footprint and support incident management and compliance monitoring * Report regularly to executive committees on AI risk posture * Embed AI governance requirements into the broader enterprise risk and oversight framework What We're Looking For * Minimum 8 years' experience in innovation, technology governance, or risk roles - ideally within financial services * Strong experience designing or implementing governance frameworks (policies, risk assessments, controls) * Deep familiarity with AI risk domains including bias, transparency, explainability, privacy, accountability, and human oversight * Working knowledge of regulatory and standards frameworks (e.g., UK/EU AI Act, NIST AI RMF, ISO/IEC 23894) highly desirable * Solid understanding of AI model development, data dependencies, monitoring, and validation principles * Ability to operate confidently within complex, regulated environments * Excellent communication skills, with experience engaging senior stakeholders * Strong analytical, organisational, and problem-solving capabilities * High integrity, sound judgement, and comfort navigating ambiguity Prior exposure to FX or financial market infrastructure environments is advantageous but not essential Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Private Rented Sector (PRS) Lettings & Affordability Officer London Borough of Richmond & WandsworthLocation: Bridas House, Wandsworth (Fully office-based)Contract Type: TemporaryHours: 36 hours Mon to Fri (09:00:AM - 05:00:PMPay Rate: £20.76 per hour PAYE / £27.07 per hour Umbrella About the Role In this critical front-line role, you will support households at risk of homelessness by sourcing, securing, and negotiating access to high-quality and affordable private rented sector properties. You will work directly with clients, landlords, and agents, ensuring placements are sustainable, safe, and financially viable-particularly for those relying on Universal Credit. A key objective of the role is to help reduce the local authority's reliance on Temporary Accommodation, supporting long-term stability for households while achieving targeted reductions in temporary housing expenditure. You will also contribute to wider strategic initiatives linked to the council's Temporary Accommodation Reduction Strategy, helping to shape future approaches to procurement, homelessness prevention, and private sector engagement. Top 3 Essential Skills • Demonstrable experience assessing Universal Credit affordability, • Experience working within a local authority setting, • Source and Secure Private Rented PropertiesIdentify suitable, affordable housing options within and outside of the borough, ensuring placements meet required standards and are financially sustainable for clients., • Prevent and Relieve HomelessnessSupport clients in line with statutory duties, offering tailored solutions that promote housing stability and reduce risk of homelessness., • Universal Credit Affordability AssessmentsConduct detailed assessments to ensure affordability and sustainability of tenancies for clients in receipt of Universal Credit., • Tenancy Sustainment and AdviceProvide clients with practical guidance on budgeting, housing costs, and financial solutions to maintain long-term tenancies., • Landlord and Agent EngagementBuild and maintain strong relationships with landlords, agents, and partners, negotiating terms and promoting the council's services., • Contribute to Strategic Housing InitiativesSupport project work relating to temporary accommodation reduction and private sector access., • Legislative ComplianceOffer accurate, up-to-date advice aligned with current housing legislation, including the Homelessness Reduction Act 2017, and ensure placements are suitable and compliant., • Customer Service & MediationProvide excellent customer service, resolving disputes and supporting positive outcomes for both clients and landlords., • Strong understanding of Universal Credit, housing affordability, and financial assessments, • Proven track record of working in a local authority housing environment, • Experience placing tenants into private rented sector accommodation, • Excellent communication, relationship-building and negotiation skills, • Ability to meet and exceed performance targets, • Knowledge of the Homelessness Reduction Act 2017, suitability assessments, and statutory requirements, • Experience sustaining tenancies and advising on alternative financial solutions, • Confidence liaising with diverse stakeholders including clients, landlords, agents, and support services, • Good understanding of property health and safety requirements If you have the skills, experience and passion to make a meaningful impact in the housing sector, Adecco would love to hear from you. Please submit your CV and contact details to begin the application process. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you a passionate expert in Technology and Cyber Security Governance? Our client, a prominent banking institution, is seeking two talented individuals to join their team as Technology & Cyber Security Governance Subject Matter Experts (SME) on a temporary basis for 6 months. If you thrive in a fast-paced environment and are eager to contribute to a significant uplift in governance standards, this could be the perfect opportunity for you! Role: Technology & Cyber Security Governance SME Duration: 6 Months Location: London (Hybrid, 3 days a week in office) Rate: £650 - £700 per day (umbrella) About Our Client:Founded in 2018, our client has rapidly expanded within the European Economic Area (EEA) and is poised to exceed the €30 billion threshold, leading to direct supervision by the European Central Bank (ECB). As a significant European Financial Institution, they are committed to enhancing their technology and cyber security governance frameworks to meet regulatory demands and support sustainable growth. Key Responsibilities:As a Technology & Cyber Security Governance SME, you will play a crucial role in: • Conducting a thorough review of current governance compliance in preparation for ECB supervision., • Uplifting the Policy Architecture across Technology and Information Security, ensuring alignment with regulatory requirements., • Identifying and validating gaps within governance frameworks and implementing necessary remediation strategies., • Collaborating with heads of departments across IT and Information Security to gather input and reflect it appropriately in policies., • Expertise in designing Technology & Information Security Governance Frameworks and authoring relevant policies., • Experience with Risk and Resilience Frameworks (e.g., NIST, ISO27001, COBIT, ITIL)., • Strong knowledge of UK and European regulations, including ECB, DORA, and FCA/PRA., • Exceptional stakeholder engagement and influencing skills., • Outstanding communication skills, with the ability to liaise effectively across all organizational levels., • Project management expertise., • Technical authoring and policy design capabilities., • Proficiency in risk and resilience framework design., • Be part of a dynamic team driving significant governance enhancements within the banking sector., • Work in a collaborative environment where your contributions are valued and recognized. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

This role leads delivery across a portfolio of AI, innovation and automation initiatives within a regulated financial environment. You will combine technical understanding with strong programme and project management expertise, overseeing budgets, forecasting, governance and stakeholder engagement while ensuring complex AI and automation projects are delivered on time and within budget. Client Details This opportunity is with a large organisation within the Financial Services sector. Description Key Responsibilities • Lead end-to-end delivery of AI and automation projects, • Manage a portfolio of innovation initiatives aligned to strategic goals, • Develop and maintain project plans, budgets, and forecasts, • Oversee RAID management and governance processes, • Collaborate with technical teams across infrastructure, applications and DevOps, • Ensure compliance with internal approvals and regulatory controls, • Provide regular reporting and dashboards to senior stakeholders, • Identify and mitigate delivery risks and issues, • 10+ years experience in project or delivery management within financial services, • Strong technical background with experience across infrastructure and applications, • Experience delivering SaaS and cloud migration programmes, • Understanding of DevOps, CI/CD and automation environments, • Proven experience managing budgets, forecasting and financial tracking, • Experience overseeing multiple concurrent projects, • Strong stakeholder management and communication skills, • Proficiency with MS Project, JIRA, Confluence and reporting tools, • Competitive daily rate between GBP 850 and GBP 900 a day inside IR35, • A temporary position within a leading Financial Services organisation., • Opportunity to work on innovative AI and Cloud projects in London.

Windows Site Reliability Engineer | £110K | Hybrid | LondonOverview:A leading global investment bank is seeking a skilled Windows Site Reliability Engineer to join their London-based Technology team. This is a senior-level leadership role focused on driving platform reliability, automation strategy, and infrastructure modernisation across mission-critical banking systems. This is an excellent opportunity to join an investment banking powerhouse.Role and Responsibilities: • Lead Platform Engineering and SRE strategy across the organisation, • Build scalable, self-service, and resilient infrastructure platforms, • Drive Infrastructure as Code and CI/CD adoption, automating manual tasks, • Define SLOs and optimise system performance, latency, and scalability, • Lead root cause analysis and remediate technical debt, • Partner with development teams to improve testing, releases, and deployments, • Shape cloud and hybrid migration strategies, • Ensure regulatory, audit, and security compliance, • Act as senior escalation point for high-severity incidents, • Identify cost and efficiency improvements; deputise for senior leadershipSkills and Experience:, • Deep expertise in Microsoft Windows Server internals, • Advanced knowledge of Active Directory, DNS, DHCP, LDAP, and Kerberos, • Extensive experience tuning low-latency, enterprise-scale systems, • Strong background in SRE, DevOps, CI/CD, and Infrastructure as Code principles, • Advanced scripting and development capability (PowerShell, Python, C#), • Clustering, high-availability, replication, and disaster recovery expertise, • Experience with Git, Terraform, Ansible, Jenkins, and TeamCity, • Strong understanding of security hardening (CIS) within regulated environments, • Deep knowledge of performance monitoring, system internals, and optimisation techniques, • Experience working within financial services or other regulated industriesDesirable:, • Kubernetes and Docker orchestration, • Major cloud platforms (Azure, AWS, GCP), • Nutanix HCI and VMware ESX, • Enterprise databases (SQL Server, Oracle, Sybase ASE, MongoDB, Snowflake), • Enterprise monitoring tools (Splunk, Netcool)Package, • Circa £110,000 + Excellent Package, • London / Hybrid x3 days onsite, • Flexible working consideredWindows Site Reliability Engineer | £110K | Hybrid | London

Job Title: Customer Proposition Design AnalystLocation: London - Flexible workingContract type: Contractor - 8 Months, likely to extend (Starts in April) IR35: Outside Core Purpose of the Role Cedar is supporting the delivery of a significant strategic transformation programme focused on increasing competition, resilience and service reach within the UK's community banking infrastructure. This transformation requires the development of customer-centric, accessible and scalable propositions across multiple workstreams, including assisted services, automated solutions and new hub models. Responsibilities • Lead the development of customer journeys and service blueprints, ensuring clarity of steps, pain points, interactions and value exchanges across all propositions., • Conduct research and insight gathering using qualitative and quantitative methods to understand authentic customer needs, behaviours and expectations., • Design prototypes, wireframes and conceptual user flows to enable rapid validation of ideas with internal and external stakeholders., • Facilitate customer testing and feedback loops, including accessibility panels, capturing insights that inform refinement of propositions, journeys and operational design elements., • Translate insights into actionable service enhancements, ensuring design decisions meaningfully improve customer outcomes and support strategic goals., • Work closely with programme delivery teams to ensure journeys and propositions are accurately reflected in solution design, requirements, testing and operational planning., • Collaborate with regulatory, risk and compliance SMEs to ensure propositions adhere to mandatory controls, accessibility expectations, operational resilience and consumer protection obligations., • Support the development of clear customer value propositions, articulating benefits, features, differentiation and intended experience of each service., • Maintain consistent design standards, ensuring cohesion across multiple propositions and alignment with brand and service principles., • Partner with marketing and communications teams, providing customer insights and journey detail to support effective service launch, messaging and experience management., • Experience in service design, UX or customer proposition roles, ideally within financial services or customer-facing regulated environments., • Strong capability in journey mapping, blueprinting and structured design documentation of current and future state experiences., • Experience gathering and synthesising customer insights through interviews, surveys, testing sessions or behavioural analysis., • Ability to translate insight into practical design decisions, ensuring user needs remain central to service evolution., • Experience designing for inclusivity and accessibility, ensuring propositions meet the needs of vulnerable and diverse customer groups., • Strong collaboration skills, with the ability to work effectively across technical, operational, compliance and delivery teams., • Excellent communication skills, able to present complex customer understanding in clear and engaging ways., • Experience working within multi-workstream transformation programmes, balancing competing priorities and stakeholder inputs.

This role leads the technical delivery and governance of enterprise AI workspace platforms, focusing on Microsoft 365 Copilot and Google Workspace Gemini. You will design, integrate, and optimise AI solutions that enhance collaboration, automation, and decision-making, ensuring secure, compliant, and scalable deployment across the digital workplace. Client Details Our client is a well-established organisation within the financial services industry. Description • Lead implementation of Microsoft 365 Copilot, Copilot Studio, Google Gemini and NotebookLM, • Design and integrate AI-powered solutions using APIs, connectors, and automation tools, • Act as SME for enterprise AI workspace platforms across engineering and security teams, • Integrate AI tools with enterprise systems and data sources, • Develop reusable prompts, templates, and workflow accelerators, • Ensure compliance, governance, and secure AI operations, • Manage deployment lifecycle, monitoring, and optimisation A successful AI Workspace Engineer should have: • Hands-on experience with Microsoft 365 (Copilot, Copilot Studio, Graph API, M365 Admin), • Experience with Google Workspace (Gemini, NotebookLM, Admin Console, Add-ons), • Proven track record embedding AI into business workflows, • Strong understanding of identity, governance, and security controls, • Microsoft Graph API and Google Workspace APIs, • Azure AI, Azure OpenAI, Vertex AI, • Power Automate, Apps Script or similar automation tools, • Knowledge of Responsible AI practices, • Microsoft 365 Enterprise Administrator Expert, • Microsoft Azure Solutions Architect Expert, • Google Professional Collaboration Engineer or relevant Google Cloud certifications, • Competitive daily rate between £680 and £700 a day inside IR35., • Opportunity to work within a leading organisation in the financial services industry., • Gain valuable experience in AI-driven projects within a technology-focused environment.

JOB-20241107-791d94d2 Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Social Worker within the Adult Hospital Team to work Full Time based in Hillingdon. The salary for this Senior Social Worker job is up to £45,510 per annum.Main duties: • Manage a wider, increasingly complex social work caseload including safeguarding, with more autonomy., • Demonstrate expertise in one or more areas of social work practice., • Use range of frameworks for Assessment & Intervention., • Provide support for students and other employees, including acting as a ‘buddy’ for inductees., • Take responsibility for obtaining regular, effective supervision from appropriate Advance Practitioner or Team Manager., • Ensure effective practice, critical reflection and career development., • Demonstrate comprehensive understanding and use of knowledge related to area of practice, including critical awareness of current issues and new evidence-based practice research., • Chair professional meetings with inter-agency partners, individuals, their representatives, families and carers., • Recognise discriminatory practices and appropriately challenge., • Be responsible for proactive measures in response to emergency safety and liberty issues., • Demonstrate cost-consciousness in the application of available resources., • Maintain knowledge of current team plan and of own contribution in delivering this., • Demonstrate awareness and compliance with required Standards including the Social Work Professional Capabilities Framework., • A social Work Qualification or equivalent., • Understanding of relevant legislation., • Flexible Working Hours., • 36 Hour Week., • Generous Holiday Entitlement, 26 Days Annual Leave Each Year., • Hillingdon Sport Leisure., • Cycle Purchase Scheme., • Discount of Golf Fees., • Financial Benefits., • Eye Care., • Mental Health Support.

Service Manager - Private Fostering Agency | North London | £70,000 per annum Permanent | Senior Leadership Role | Eden Brown Synergy Eden Brown Synergy is partnering with a Private Fostering Service in North London to recruit a permanent Service Manager. This is a high-level leadership role in fostering services, ideal for experienced social care professionals passionate about child welfare, fostering, and statutory compliance. About the Role As Service Manager - Fostering, you will provide strategic leadership and operational oversight for a private fostering agency. You will: • Lead and develop fostering services for children and young people aged 0-18., • Ensure full compliance with Fostering Regulations 2011, National Minimum Standards (NMS), and Ofsted inspections., • Support the set-up and management of a new specialist fostering service., • Oversee safeguarding, child protection, and permanency planning across the agency. Key Responsibilities • Lead the day-to-day management of a fostering agency, including policy development and service delivery., • Supervise staff teams: Registered Manager, Social Workers, Social Work Assistants, and Administrative Staff., • Act as Safeguarding Lead, ensuring robust child protection measures are in place., • Ensure compliance with Ofsted, Fostering Regulations 2011, and NMS standards., • Oversee recruitment, retention, and supervision of foster carers, including Form F assessments., • Manage performance monitoring, audits, complaints, and reporting systems., • Liaise with Local Authorities, Ofsted, and external stakeholders to ensure high-quality placements., • Ensure accurate record keeping for children, foster carers, and staff., • Contribute to budget management and financial oversight, ensuring timely payments to foster carers., • Qualified Social Worker with current Social Work England registration., • Proven management experience in fostering services or children's social care., • Strong leadership skills: supervision, recruitment, staff development, and performance management., • In-depth knowledge of Fostering Regulations 2011, National Minimum Standards, and Ofsted requirements., • Experience in safeguarding, child protection, and complex permanency planning., • Ability to liaise effectively with Local Authorities, stakeholders, and regulatory bodies., • £70,000 per annum - competitive senior leadership salary, • Permanent role with strategic influence and operational responsibility, • Opportunity to lead, develop, and shape a specialist fostering service, • Work within a supportive and growing private fostering agency Apply today via Eden Brown Synergy to take your career to the next level. Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Supports the Estates Manager to achieve operations and financial goals through overseeing the teams and performing the facilities tasks of a technical services and property maintenance function to both the internal and external parts of buildings, grounds, amenities, and common areas to meet the Companys requirements for building standards, health and safety, statutory compliance and overall asset... ZIPC1_UKTJ

We are seeking an exceptional Head of Implementation to lead the delivery of major estate change projects across the Metropolitan Police Service (MPS) during a period of significant organisational transformation. This is a senior leadership position responsible for overseeing complex moves, restacks, accommodation changes and the rollout of Co-Location Hubs across a high-profile, mission-critical estate. You will act as the expert client, ensuring delivery is safe, efficient and aligned with MPS operational priorities. You will also play a key role in shaping the capability of the Implementation function—professionalising processes, upskilling project managers and driving continuous improvement across the team. Location: Central London Contract: 12 months initially with a potential to be extended Salary: £760 per day Umbrella Department: Property Services Department (PSD) Vetting Requirements: Ideally to have a valid CTC clearance, otherwise you must agree to go through vetting process with MET. Working arrangements: Hybrid working - 2 days WFH Key Responsibilities • Lead planning and delivery of complex change programmes, including large-scale moves, restacks, workplace changes and transformation activity across the MPS estate., • Oversee creation, refinement and progression of Business Cases, Options Appraisals and supporting documentation through governance pathways., • Ensure all implementation activity aligns with the MPS Estate Strategy, operational needs and occupancy requirements., • Act as senior expert client, working closely with internal and external delivery partners., • Maintain robust control of risks, dependencies, compliance obligations and assurance requirements., • Drive cross-directorate coordination across Construction, Facilities Management, Real Estate Management, Engagement and Digital teams to ensure integrated delivery., • Provide post-occupancy support to ensure new solutions remain effective and operationally fit for purpose., • Lead, coach and develop the Implementation Management team (10–20 resources), embedding high standards, resilience and succession planning., • Strengthen evidence-based decision making using data, demand modelling, analytics and financial insights., • Produce high-quality reporting and strategic communication for PSD Senior Leadership and governance bodies.About YouEssential Experience, • Proven project leader with substantial experience operating within large, complex, client-side organisations., • Extensive background delivering accommodation, property change or workplace transformation programmes across multi-site estates., • Strong leadership capability across multidisciplinary teams, contractors and external partners., • Deep understanding of MPS structures, governance pathways, user groups and estate operations., • Experience writing business cases, undertaking options appraisals and making data-driven decisions., • Excellent communication, negotiation and stakeholder management skills, able to influence at senior levels., • Confident navigating complex governance and assurance environments (e.g., PIB, MOPAC, IAM)., • Skilled at managing risk, resolving dependencies and balancing competing priorities in fast-moving environments., • Ability to work in fast-paced environments Desirable, • PRINCE2, APM or similar project management qualification., • PSD Directors (Real Estate Delivery, Real Estate Management, Operational Support Group, Strategy & Engagement), • Programme & Project Leads across Construction and Forward Works, • Engagement, Data and Analytics teams, • MPS Borough/Operational Command Units, Specialist Operations, • External partners including Local Authorities, GLA, developers and consultants

Strategic Property Surveyor (Rent Review & Lease Renewals) Based in Essex, hybrid working Length: 3 months with possible extension IR35 status: Inside We are seeking a motivated and commercially aware Strategic Property Surveyor to lead on rent reviews and lease renewals across our diverse commercial and operational property portfolio. The postholder will provide professional valuation and estates management expertise to optimise income, protect the Council’s legal and financial interests, and support the delivery of the Council’s Corporate Asset Management Strategy. Key Responsibilities: • Lead negotiations on rent reviews and lease renewals to secure best consideration and protect the Council’s interests, • Undertake rental valuations and provide clear, evidence-based advice in line with RICS standards, • Manage a varied portfolio that may include retail units, industrial estates, offices, investment properties, and community assets, • Manage the full lifecycle of lease events, from early strategy and notice service through to completion, • Identify opportunities for lease re-gears, restructures, asset enhancement, or disposal, • Advise on break options, dilapidations strategy (where relevant), and other key matters, • Work collaboratively with Legal Services to agree Heads of Terms and complete documentation, • Prepare reports and briefings for senior officers and elected Members, • MRICS qualified, • Proven experience in commercial rent reviews and lease renewals, • Strong experience in commercial landlord and tenant matters, • Knowledge of relevant property legislation *Venn Group’s “Recommendation Scheme”: if you recommend a candidate who is subsequently placed by Venn Group (for a minimum of 2 weeks) you will be eligible for vouchers from a choice of high street organisations

Exciting Opportunity Alert! Join Rendall & Rittner as a General Manager Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a General Manager. This is an incredible career opportunity with a fantastic package. Position: General Manager Location: Fitzroy Place, London, W1T 3BP Working Hours: Monday – Friday Salary: £75,000 - £85,000 per annum (depending on experience) Contract: Permanent Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Time Off: Enjoy 25 days of holiday plus national holidays. Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house ‘TSS’ temp team. Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. * Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Development Details: This role is based at Fitzroy Place, a prestigious residential development in Fitzrovia comprising 289 apartments. The development features a beautifully landscaped central courtyard, commercial office units, and a restored Grade II listed chapel. Ideally situated, it is within easy walking distance of Oxford Circus and Great Portland Street tube stations. Key Responsibilities and Requirements: As a General Manager at Rendall & Rittner, you will: • Have a 5* luxury background, having worked on high-end residential estates providing exceptional customer service., • Be responsible for creating bespoke experiences and acting as a “place maker,” engaging with residents, curating events, and delivering a personalised feel across the estate. Attention to detail is key, ensuring every initiative adds real value for residents., • Manage mid-to-large teams, taking responsibility for staffing, training, appraisals, 121s, and other employment-related matters, while fostering a motivated and high-performing team., • Lead by example, ensuring all team members operate safely, follow SOPs, and maintain compliance with statutory obligations and company policies., • Take ownership of Health & Safety across the development, conducting regular site inspections, ensuring risk assessments are completed, and statutory compliance is maintained., • Oversee external contractors and service providers, ensuring high-quality delivery, adherence to contracts, and compliance with health, safety, and regulatory requirements., • Support with the management of budgets and overall expenditure for the development, working closely with the Property Manager to deliver cost-effective solutions., • Oversee statutory compliance audits and building compliance., • Manage onsite CAPEX / major works projects., • Drive continuous improvement initiatives to enhance operational performance, resident satisfaction, and the overall success of the development., • Build strong working relationships with residents, guests, and external stakeholders, fostering a safe, positive, and collaborative environment., • Maintain a working knowledge of building maintenance systems and ensure their effective use in supporting operational efficiency. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on for more insights, or visit our for a full list of current openings. "Ref #LI-SK1" Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!

Role: Regional Operations Manager Salary: £65k plus benefits Job Status: Full Time/ Permanent Location: London Vacancy Reference: VR/05408 Role Description: Are you a commercially sharp, people-focused operations leader ready to take full ownership of a high-profile regional portfolio? Our client, a respected national provider of security, cleaning and soft services is looking for a dynamic Regional Operations Manager to lead performance across multiple blue-chip client sites. This is a senior, high-impact role with real influence, real accountability, and real opportunity to grow. Why This Role? This is more than operational management, it’s about inspiring teams and setting new standards across your region. Elevating service standards across premium environments • Building and inspiring high-performing management teams, • Protecting and improving contract margins, • Strengthening long-term client partnerships What You’ll Be Doing: You’ll oversee a diverse portfolio of security, cleaning, and soft services contracts, ensuring exceptional delivery while maintaining strong financial control. Expect to: • Lead multi-site operational teams across high-profile environments, • Own regional P&L performance and drive margin improvement, • Strengthen compliance, quality assurance and H&S standards, • Build strong, credible relationships with blue-chip stakeholders, • Support tenders and growth initiatives with operational expertise What They're Looking For: Keen to speak with experienced regional operators who bring: • A proven track record in multi-site security and cleaning operations, • Experience managing high-profile or blue-chip clients, • Strong financial management and commercial awareness, • Confident leadership across large, dispersed teams, • Solid understanding of employment law and H&S legislation, • The credibility to influence at senior client level

Your new companyWe work with a broad range of organisations across London, offering facilities support in both the public sector and the private sector. These roles are essential in maintaining safe, efficient, and compliant environments. The Facilities team provides strategic support on projects, manages supplier relationships and budgets, oversees Front of House services, and ensures the organisation operates in line with Health & Safety policies and regulations. We also adhere to ISO and BSI standards, maintaining best practice across all operations. Your new roleYour duties will entail, but are not limited to the following: • Oversee the day-to-day running of office facilities and building services., • Ensure smooth delivery of all FM services (cleaning, security, maintenance)., • Schedule and monitor planned preventive maintenance (PPM) and reactive repairs., • Ensure statutory compliance checks (fire alarms, emergency lighting, water hygiene)., • Maintain HSE records and ensure compliance with regulations., • Act as Fire Marshal and assist with emergency procedures., • Conduct risk assessments and safety audits., • Manage third-party suppliers and contractors., • Negotiate contracts and monitor service level agreements (SLAs)., • Coordinate office moves, seating plans, and space optimisation., • Oversee signage, car parking, and building access systems., • Maintain security systems (CCTV, access control, alarms)., • Oversee telephony and IT infrastructure support., • Manage stock of office supplies and equipment., • Handle purchasing, invoicing, and cost control., • Act as first point of contact for facilities-related issues., • Manage work orders and escalate unresolved problems., • Assist with facilities budgets and financial reporting., • Track spending and identify cost-saving opportunities., • Support refurbishment projects, sustainability initiatives, and office fit-outs., • Ensure environmental impact reduction through recycling and energy-saving measures., • Respond to urgent maintenance issues and workplace incidents., • Participate in business continuity and disaster recovery planning., • Supervise reception or volunteer teams where applicable., • Previous experience in facilities, maintenance, or customer service is advantageous., • Job role in the heart of London, • London weighted salary, • Employee benefits Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are seeking a Estates Managerr for our healthcare facilities management department in London. The ideal candidate will ensure the efficient operation of facilities while maintaining high standards in service delivery. Client Details This position is with a medium-sized healthcare organisation dedicated to providing exceptional services. The organisation is known for its commitment to operational excellence and quality care. Description • Oversee the daily operations of the facilities management department., • Ensure compliance with all health and safety regulations within the healthcare environment., • Coordinate maintenance schedules and manage service providers effectively., • Monitor and manage budgets, ensuring cost-effective solutions., • Implement strategies to enhance operational efficiency and service quality., • Develop and maintain strong relationships with internal stakeholders and external contractors., • Prepare detailed reports and present findings to senior management. A successful Estates Manager should have: • Proven experience in facilities management within the healthcare industry., • Strong understanding of health and safety regulations and compliance., • Demonstrated ability to manage budgets and financial planning., • Excellent organisational and problem-solving skills., • Effective leadership and team management abilities., • Strong communication and interpersonal skills to engage with stakeholders and teams., • Competitive salary ranging from £50,000 per annum., • Permanent position with long-term career prospects., • Comprehensive benefits package, including nine additional benefits., • Opportunity to work in a reputable healthcare organisation in London.

• Experienced Technical Delivery Architect GKR International is working exclusively with a highly regarded and award winning international studio based in Central London that are looking to hire an experienced and commercially astute technical delivery leader to join their team. This role is a strategic hire and you will be joining the senior management team from day one, where you will be responsible for steering the successful delivery of complex projects, supporting and growing client relationships, and strengthening their position across the London market, with the added opportunity to step into international projects when opportunity presents itself. You, as the ideal person, will be a trusted advisor to clients, an inspiring leader to your team, you will be someone who excels in project set-up, appointments, scopes of work, and delivery of robust, coordinated technical design and you will be working closely with the board ensuring that projects and well managed from the outset and delivered efficiently through all stages. The role combines leadership, technical excellence and business development, and offers genuine opportunity for progression within a globally recognised practice. Key Responsibilities Strategic Project Setup & Appointments • Lead the preparation and negotiation of client and consultant appointments, including fee proposals, schedules of services, and contractual documentation, • Define and manage clear scopes of work across all RIBA stages across mixed use projects, • Advise on procurement routes, programme, risk, and delivery strategy, • Take overall responsibility for technical design quality across multiple projects, • Lead the production, review, and coordination of detailed design, specifications, and construction information, • Ensure compliance with building regulations, statutory requirements, and technical standards, • Lead or oversee projects through detailed design, tender, and construction stages, • Provide senior technical input during tendering, value engineering, and contractor negotiations, • Respond to technical queries, RFIs, and site issues during construction, • Act as the technical authority within the practice, • Establish, maintain, and improve technical standards, templates, and QA processes, • Mentor senior and mid-level staff, fostering technical excellence and consistency Essential • ARB registered Architect (or equivalent), • Proven experience in a senior technical or delivery-focused role, mixed use projects, • Strong track record of preparing appointments, scopes of work, and fee proposals, • In-depth knowledge of UK building regulations and construction processes, • Confident managing multidisciplinary consultant teams, • Excellent communication, leadership, and decision-making skills, • Have proven experience of schematic design – stage 2, • Experience operating at Associate Director or Director level, • Strong commercial awareness and risk management skills, • Experience supporting or leading construction-stage delivery, • Authoritative, calm, and solutions-focused, • Highly organised with strong professional judgement, • Commercially astute and delivery-driven, • A senior leadership role with real influence over project delivery and technical standards, • Opportunity to shape the operational and technical direction of the practice, • Competitive salary and benefits package commensurate with experience Please contact Grant Kaveney at GKR International to explore confidentially. #LI-GK1

We are delighted to be working with Metropolitan Police Service to source an experienced Implementation lead to join their Property Services Directorate. • Location: Hendon or Sidcup / hybrid, • Initial 12-month interim role Day-to-day of the role: • Lead the delivery of complex moves, restacks, accommodation changes, and transformation programmes, ensuring projects are completed safely, on time, and to PSD standards., • Oversee the production and progression of Business Cases and Options Appraisals through relevant governance pathways., • Ensure all implementation activity aligns with the wider MPS Estate Strategy, operational priorities, and accommodation/occupancy requirements., • Act as a senior ‘expert client’ and maintain strong control of risks, compliance, dependencies, and assurance processes across implementation programmes., • Drive cross-directorate coordination to resolve blockers and ensure integrated delivery with Construction, Facilities Management, Real Estate Management, Engagement, and the organisation's digital teams., • Lead, coach, and develop the Implementation Management team, improving capability, resilience, and succession planning., • Strengthen evidence-based decisions through improved use of data, demand analysis, and financial modelling., • Extensive experience as a project manager in client-side organisations, particularly in delivering complex accommodation, property change, or workplace transformation projects in large, multi-site organisations., • Proven ability to lead multidisciplinary teams through major change, including contractors and external suppliers., • Strong understanding of the MPS estate, governance processes, user groups, and organisational structures., • Demonstrated experience in business case authorship, options appraisal, and data-driven decision making., • Experience working within complex governance and assurance environments., • Strong problem-solving skills and the ability to manage risk, dependencies, and competing priorities., • Desirable: Professional qualification in project management (PRINCE2, APM), and experience in public sector estates, policing, or mission-critical environments., • Opportunity to work in a role of significant operational and political significance., • Leadership of a diverse team, with a mix of direct and matrix management., • Professional development and upskilling opportunities.

Head of Surveying and Minor Works (Surveying, ADR & Legal Disrepair) Hackney CouncilRepairs & Maintenance | Climate, Homes & Economy DirectorateSalary: £70,860 - £78,860 (Inclusive of Market Supplement) Goodman Masson is delighted to be partnering with Hackney Council to recruit a Head of Surveying and Minor Works, a senior leadership role driving standards, compliance, and resident-focused service delivery in one of London’s most dynamic boroughs. This is a key role leading the Council’s surveying function and its Legal Disrepair and ADR service, ensuring that homes are safe, compliant, and well-maintained while minimising disrepair liability and safeguarding the Council’s legal and financial position. You will oversee a team of area surveying managers and the Legal Disrepair/ADR Manager, providing strong technical leadership, strategic direction, and operational oversight across complex caseloads. You will lead the management of all legal disrepair matters, working closely with legal teams, contractors, and internal partners to reduce risk, improve case outcomes, and strengthen early intervention. A core responsibility includes establishing robust processes to address damp and mould, ensuring effective investigation, timely resolution, and compliance with Awaab’s Law. As the technical lead for surveying, you will oversee defect diagnosis, property inspections, quality assurance, and compliance with building regulations and safety standards. You will develop clear policies, streamlined systems, and accurate reporting frameworks, ensuring a consistent and high-quality approach across all localities. The role also demands confident leadership, strong performance management, and a commitment to continuous improvement. You will mentor and develop your teams, support cultural transformation, and ensure services are delivered in line with Hackney’s values of inclusion, accountability, and openness. You will be a key voice in resident engagement, representing the service at internal and external forums, contributing to locality planning, and ensuring residents are well-informed and supported throughout the repairs and disrepair process. We are seeking: • Senior leadership experience in surveying, legal disrepair or complex housing repairs services • Strong technical surveying expertise with advanced defect diagnosis skills • In-depth knowledge of disrepair legislation and risk mitigation • Experience managing damp and mould cases and delivering compliance with legal frameworks • Proven ability to lead and develop multidisciplinary teams • Strong communication and stakeholder management skills, including experience working with legal professionals • Financial awareness and experience managing budgets and contractor performance • Commitment to delivering equitable, resident-focused services This is a rare opportunity to lead a high-profile service area with real impact on residents’ safety, wellbeing, and housing quality across Hackney. For further information or to apply, please contact

Commercial/Development Manager Rate - £700 (A day) Duration - 6 Months (Initially) Ir35 - Inside (Must use an umbrella company) We are seeking an experienced and strategically minded Commercial/Development Manager to support the planning, delivery and optimisation of estates and facilities operations within a Higher Education environment. The ideal candidate will have a strong background in commercial management, contract oversight, supplier performance, development of estates projects, and stakeholder engagement across complex multi-site estates. This role plays a critical part in driving value, ensuring operational excellence, and supporting the long-term development of the campus estate. Key ResponsibilitiesCommercial Management • Lead the commercial strategy across estates and facilities, ensuring best value, compliance, and robust financial management., • Oversee procurement processes, including tendering, contract negotiation and supplier evaluation., • Manage large-scale contracts (FM, maintenance, construction, sustainability and infrastructure packages)., • Implement commercial risk management practices, ensuring risks are identified, mitigated and reported., • Analyse costs, budgets, forecasts and business cases to support informed decision-making.Estates Development, • Support the planning and delivery of capital and refurbishment projects across the campus estate., • Contribute to long-term estates development strategies, ensuring alignment with institutional goals., • Work collaboratively with project managers, consultants and contractors to ensure projects are delivered on time and within budget., • Assist with feasibility studies, stakeholder engagement, and development of project proposals.Operational & Supplier Performance, • Monitor and manage supplier and contractor performance, ensuring service delivery KPIs and SLAs are met., • Lead performance reviews and drive continuous improvement initiatives., • Ensure contracts are managed in line with Higher Education governance, statutory regulations and best-practice frameworks.Stakeholder Engagement, • Build strong working relationships with academic departments, senior leadership, external partners and technical teams., • Communicate complex commercial and estates matters clearly to non-technical stakeholders., • Provide expert commercial guidance to support informed decision-making across the organisation.Skills, Experience & QualificationsEssential, • Proven experience in a commercial, development or contract management role within estates, facilities or building management., • Higher Education sector experience (university or college environment) with an understanding of sector-specific governance and operational complexities., • Strong commercial acumen and experience managing large contracts or capital projects., • Knowledge of building compliance, estates operations, FM services and procurement best practice., • Excellent negotiation, financial analysis and supplier management skills., • Ability to engage, influence and collaborate with senior stakeholders across diverse functions.Desirable, • Professional qualifications such as RICS, CIPS, IWFM or equivalent., • Experience with NEC or JCT contract frameworks., • Background in sustainability initiatives within estates or facilities., • Experience contributing to large estates strategies or masterplanning programmes.Personal Attributes, • Strategic thinker with a proactive, solutions-focused mindset., • Strong communication and relationship-building skills., • Comfortable working in a fast-paced, stakeholder-rich environment., • Detail-oriented with excellent organisational capabilities., • Demonstrates integrity, professionalism and commitment to best practice.

Join a leading, forward-thinking managing agent and take ownership of a landmark residential estate in South East London. As Head of Estates, you will have the opportunity to shape the on-site services, lead a high-performing team, and ensure the delivery of exceptional standards across a dynamic and evolving environment. This is a role for a confident, proactive estates leader who thrives on delivering excellence, driving improvement and building strong client and resident relationships.Hours: Monday to Friday 9am till 530pmSalary: £65,000 - £70,000 per annum depending on experience.What’s in it for you: Head of Estates • Opportunity to work for a leading global property company, • Opportunity to play a pivotal role in mobilising and shaping a prestigious Build-to-Rent development from the ground up, setting the tone for long-term operational excellence., • Chance to lead and develop a high-performing on-site team, • Benefit from structured professional development, clear career progression pathways, and the opportunity to collaborate across specialist teams, • Full strategic and operational governance across brand new luxury environmentJob Description: Head of EstatesYou will be responsible for the strategic and operational delivery of Estates Facilities Management across the development, ensuring full compliance, outstanding customer service and high-quality oversight of all hard and soft services.You will also play an integral role in implementing estate-wide strategies, enhancing service delivery, and supporting the ongoing evolution of the client’s vision for the site.The Role: Head of EstatesAs Head of Estates, you will lead on the management of all building operations, public realm standards, property compliance and health & safety across the site. You will work closely with clients, leaseholders, contractors and internal teams to deliver a seamless, compliant and resident-focused estates service.What you will be doing: Head of Estates, • Oversee the mobilisation of the block, coordinating site staff and third-party contractors., • Manage the full PPM programme for hard and soft services, ensuring compliance and timely delivery., • Lead on fire life safety management with specialist contractors., • Act as the primary on-site contact for day-to-day estate queries and operational issues., • Conduct daily inspections of common areas, basements and external building fabric, ensuring cleanliness, safety and quality standards., • Oversee contract management to ensure value for money, service quality and best-in-class delivery., • Manage the implementation of all obligations under the Property Management Agreement, identifying opportunities to enhance efficiency and service levels., • Develop and maintain robust management systems for buildings, facilities and public realm areas., • Ensure compliance with statutory requirements, KPIs, SLAs and industry best practice., • Contribute to occupier communications, ensuring clarity, consistency and quality., • Advise the General Manager promptly on risks, incidents or emerging issues.What we are looking for: Head of Estates, • IOSH or NEBOSH certification (essential), • Membership of the British Institute of Facilities Management (BIFM/IWFM) (preferred), • Proven leadership experience within estates or facilities management., • Strong understanding of hard and soft FM services., • Experience in health & safety best practice and compliance management., • Skilled in contractor management and PPM oversight., • Excellent problem-solving abilities and a logical, proactive approach., • Experience dealing directly with tenants or residents in a customer-facing capacity., • Financial acumen with experience in budgeting and reporting., • Knowledge of utility management and ESG considerations., • Experience managing confidential access to residential homes with discretion and professionalism. If this sounds like the perfect role for you, please send us your CV as a matter of urgency.

Repairs Senior Operations Manager - Repairs & Maintenance (London) Permanent | Competitive Salary + Benefits | Hybrid WorkingAre you a strategic, commercially minded leader with deep experience in repairs, maintenance, and high-performing operational teams? Do you thrive in a fast-paced environment where customer satisfaction, efficiency, and service excellence come first? If so, this is an exciting opportunity to play a key role in shaping and delivering a large-scale repairs service across a diverse housing portfolio. The Role We are seeking an experienced Repairs Senior Operations Manager to lead the end-to-end delivery of a high-quality Responsive Repairs and Complaints Service across a large London housing portfolio. Managing a multi-million-pound annual budget, you will take full ownership of service performance, contract management, operational delivery, and customer outcomes.You will oversee a high-performing team delivering a broad range of property repair services, ensuring they operate with a customer-first culture and a strong commercial mindset. Alongside this, you will lead on complex complaint resolution, ensuring issues are handled promptly, professionally, and in line with regulatory expectations.This is a hands-on, influential role offering autonomy, variety, and the opportunity to directly shape service improvements across a major housing provider. Key Responsibilities • Lead the operational delivery of responsive repairs and complaints services across London, ensuring high-quality, cost-efficient performance., • Manage and forecast a substantial annual budget (c. £4m), working closely with finance colleagues to ensure accurate reconciliation, value for money, and financial control., • Build and maintain strong relationships with contractors, partners, and internal stakeholders, ensuring contracts are managed effectively and performance consistently improves., • Act as an escalation point for complex complaints, ensuring timely and customer-focused resolution., • Oversee compliance with all statutory and regulatory requirements, including health & safety, housing standards, environmental health notices, and sector best practice., • Lead, motivate, and develop a high-performing team, promoting a culture of accountability, wellbeing, learning, and continuous improvement., • Provide strategic planning, reporting, and insight to senior leadership and key governance groups., • Ensure effective delivery of the out-of-hours repairs service, participating in the escalation rota as required., • Collaborate with external stakeholders including local authorities, community representatives, and other agencies. You will bring strong operational leadership experience within a repair, maintenance, or property services environment, alongside a proven track record of managing large budgets, contractor relationships, and customer-focused teams.We're looking for someone who can demonstrate: • Experience managing repairs or property services operations at a senior level., • Strong commercial acumen, with the ability to interpret data, analyse performance, and drive efficiencies., • Excellent people leadership skills, with the ability to inspire, coach and develop diverse, multi-disciplinary teams., • Ability to work collaboratively across departments and build strong stakeholder relationships., • Experience handling and resolving complex customer complaints., • A proactive, improvement-focused mindset with the confidence to challenge existing processes., • A housing sector qualification (or willingness to work towards one) is advantageous., • Ability to work hybrid from a London office approximately three days a week, with flexibility based on operational needs., • A leadership role with real impact and visibility., • A supportive environment focused on customer safety, satisfaction, and continuous improvement., • Opportunities to shape future service delivery and influence strategic direction. We are reviewing applications as they come in and may close the advert early if sufficient interest is received. If you are passionate about high-quality repairs services, operational excellence, and delivering great outcomes for residents, we would love to hear from you. Please get in touch with Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Project Manager - Building Services Based in London M&E or fit out experience required The purpose of the role is to; · Be responsible for generating and delivering a variety of project work on our customer sites. · Have full accountability and responsibility for managing and delivery of project works. General Activities · Identify and generate project opportunities from within a set portfolio of maintenance contracts. · Liaise with key stakeholders on their requirements and explain feasibility of their schemes to become a trusted advisor. · Work with developers, designers and sub contractors to define and document scope(s) of work(s). · Develop and understand the full scope of works in line with the desired project business case and in turn outcome. This is to be within agreed budget requirements and required profit margins. · Manage, run and draw up tenders on behalf of the customer as required. · Carry out full tender analysis of all sub contractor returns. · Work within the current CDM process. In the main taking on the role of principle contractor. · Identify, reduce and manage all statutory and commercial risks associated with the project they are leading. · Ensure QHSE practices and processes are fully embedded in each project. · Ensure full compliance with project management policies and procedures. · Manage the day-to-day operational aspects of the project(s) “end to end”. Activities to include but not be limited to estimating, business development, quantity surveying, sub contractor management and site manager duties. · Work closely with relevant stake holders to ensure effective and efficient implementation of the project(s). · Ensure customer acceptance is adhered to, in writing and in line with the project plans. · Mutually agree payment schedules and applications for payment to the benefit of the project and the business. · Ensures project documents are complete, current and appropriately stored. · Provide timely monthly reports to the Head of Projects/Business Unit Director in an agreed format. Business Development · Identify and develop a short/medium and long term pipeline of Project opportunities from the portfolio of customers within the Business Unit. · Leverage opportunities through visibility and presence on customer sites. · Liaise with colleagues, managers to determine and identify project opportunities. Use case studies to promote business and host key decision makers on show site tours. Building Relationships · Build strong effective working relationships with our customers and site teams. · Build a pipeline of supply partners with the correct approvals in conjunction with the central procurement team. Commercial Awareness · Full accountability for the P&L on each project. · Ensure that all financial objectives are met. · Analyse variances and initiate corrective actions. · Value all sub contractor accounts and make application for payments. · Ensure the projects are commercially viable and satisfy the commercial terms of the contract. · Ensure all projects are managed through Company policies and procedures in relation to commercial activities. The Project Process · Define and understand the scope of work to meet the customer’s specification. · Competitively price the works whilst returning expected profit margins. · Review all pre construction information and implement a construction phase plan. · Engage with sub contractors under the correct commercial terms. · Define the project plan and program to deliver the works. · Appraise all sub contractor RAMS to make sure that they are suitable and sufficient · Be in attendance on site for the works inclusive of any out of hour’s requirements. · Set up the QHSE processes and make sure they are monitored. · Ensure all variations to the works are captured, costed and claimed for. · Make sure all O&M manuals are complete and available prior to practical completion. · Close out all final accounts with both the customer and all those in the supply chain.