Senior Account Manager
3 days ago
Leeds
Senior Account Manager - Manchester Established over 10 years ago, our client is a market-leading legal services & technology provider, growing rapidly across the UK. They are a multi-award-winning organisation, working with a range of law firms & solicitors to streamline and boost efficiency across a range of processes. Following a period of high-growth, they are now looking for a Senior Account Manager to join their team. This is a key role for building & maintaining client relationships as well as driving revenue through upselling & cross-selling. This organisation has a first-class product offering and hold product development to a high standard within the business; they have recently acquired another organisation help elevate their services & offering even further. This is a hybrid role for candidates based in the Northeast of England. Responsibilities • Build & maintain long-term relationships with a range of new and existing clients (through email, telephone, online meetings and in-person meetings), • Act as main point of contact for full product portfolio, • Manage client onboarding & training as well as long-term product support, • Regularly work with clients to ensure they’re getting as much out of the software as possible, • Identify areas for upselling & cross-selling, • Effective CRM system management, • Collaborate with wider internal teams where necessary The Successful Candidate • 4+ years B2B account management experience; candidates with a variety of different backgrounds will be considered, • Experience selling into / managing solicitor or conveyancing firm accounts, • A law degree / law-related degree would be a plus, • Based in the Northeast of England, ideally Leeds or Sheffield area Senior Account Manager Package • Basic salary: £40,000-50,000, • OTE: +£24,000, • Car allowance, • Private medical cover, • Access to EAP, • Pension options, • 25 days annual leave plus bank holidays