Manchester
We have been instructed on a PA Services Manager for Manchester. The hours are 9.30am-5.30pm and they are also offer hybrid working and it is a 12 month contract. Job Description Key Responsibilities Strategic & Operational Leadership • Deliver firm-wide strategy and business plans through effective leadership of the PA Services function., • Develop and implement commercial and operational plans to ensure a resilient, future-ready service., • Ensure consistent, high-quality service delivery aligned to business and client expectations., • Maintain a strong understanding of practice group priorities, anticipating challenges and proactively responding., • Lead, motivate, coach, and develop a high-performing and cohesive PA team., • Manage performance robustly in line with HR policies, addressing issues promptly and constructively., • Oversee recruitment, induction and integration of new starters within the service., • Own the annual review and feedback process, prioritising talent management, retention, and succession., • Build strong, trusted relationships with key stakeholders across the Firm., • Promote effective collaboration, networking, and strong internal client relationships., • Advocate correct utilisation of PA Services and constructively challenge non-compliance., • Energetically lead and manage change initiatives within the PA function., • Drive a culture of continuous improvement through regular team engagement and feedback., • Proven experience managing a PA, secretarial, or administrative services function within a professional services environment., • Strategic and commercially minded leader with the ability to translate strategy into practical delivery., • Strong people management capability with a coaching-led leadership style., • Highly resilient with the ability to influence, challenge, and lead change., • Proactive, autonomous, and confident in driving priorities., • Strong analytical skills and commitment to continuous improvement., • Exceptional communication and interpersonal skills (written and verbal)., • A high-profile leadership role with significant influence across the Firm., • Opportunity to shape and modernise PA service delivery., • Collaborative, people-focused culture with strong emphasis on development.