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About the job Company Description We are looking for an Floor Manager to be part of our team for The Hoxton, Holborn. Open from breakfast through to dinner, Rondo is a relaxed neighbourhood restaurant offering seasonal modern bistro dishes and great wines for all. Rondo is the kind of restaurant you want at the end of your street; serious about food and drink but with a fun, welcoming vibe. Holborn was the second Hox to join the fam, taking over a Grade II-listed building that was once the factory of George Kent, a famed maker of gadgets and instruments (among them a knife sharpener/cleaner now sitting in the Science Museum, no less). After Kent, BT moved in, and now this former telephone exchange is home to 230 bedrooms (expanding from the original 174) and the Apartment, plus our foodie hotspot Rondo and wine bar La Cave, all a stone’s throw from the capital’s most famous shopping and entertainment districts. Rondo: Our neighbourhood restaurant in middle-town Holborn with a focus on seasonal local British dishes, unsung ingredients and great wine. Headed up by chef Tristan Downes; this is the place you wish you had at the end of your street. La Cave: Our natural wine bar and bottle shop hidden underneath the streets of The Hoxton, Holborn. Come for a knockout curation of natural wine and seriously good snacks. Job Description What you'll do... Ensuring the restaurant/bar area are H&S compliant for each shift Run the daily briefing for the restaurant/bar team Coordinating and running the reservations system Drafting Floor plan based on covers Supporting the Restaurant AGM and Restaurant GM with Food & Beverage stock; ordering, stock counts Support the Restaurant AGM on training of wine, food and beverage menus Cash handling and daily reporting of revenues as per hotel SOP’s Labour scheduling Responsible for the service on the floor and bar Responsible for the safe opening and closing of the restaurant Working with the culinary team on menus, service and product availability Qualifications What we're looking for... You are the person that knows everyone, and they all know you. Nothing is an issue for you - you know what our guests want even before they do. Someone who’s great at growing and nurturing long lasting relationships; people are naturally drawn to working with you. You understand hospitality, it’s in everything you do. You pay attention to the details and care about creating great work. You’re looking for a place where you can be you; no clones in suits here. Passionate about creating memorable experiences for others, be they guests or colleagues. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way.. Additional Information What's in it for you... Competitive salary banding plus tronc 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Housekeeping The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Supervisor! YOUR MISSION: - You will be part of a BIG MAMMA Floor team, and you will work alongside the Assistant Manager and Floor Manager. - You will amplify Big Mamma's digital presence, expand our community, and skyrocket engagement. - You'll support and inspire the floor team, run smooth service, and be the go-to problem-solver and motivator. - You'll participate in our team's onboarding and training. Coaching and mentorship will be your superpowers! - You'll ensure every guest leaves saying, "WOW!" through exceptional service, an engaged team, and smooth table rotations. You'll ensure the whole experience is outstanding and issues are resolved promptly. - You'll master the details! From knowing our wine lists to our products and food ingredients, you'll keep the operations seamless and on-point. You'll always maintain the highest standards- from correct uniforms and proper restaurant set-up to H \& S compliance and the correct music. You'll be on it. - You'll be the brand ambassadors of our values: authenticity, entrepreneurial, meritocratic, and excellent YOUR SKILLS: - An experienced supervisor with a positive, can-do attitude that's contagious to guests and team members alike. - You have experience working in high-volume, fast-paced restaurants and a deep appreciation for Italian culture and cuisine (we like to call it amore!). - You have strong organisational skills and the ability to oversee large teams and work well under pressure. - A proactive team player who's eager to learn and make an impact. You are driven to exceed expectations, meet the KPIs and smash given targets. OUR OFFER: - Permanent, full-time position (48hr/ week) - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 50% staff discount + monthly team lunches - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $50000.00 / year
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Reception Supervisor! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - You will be the perfect example of a Big Mamma brand ambassador by giving a warm, welcoming and professional first impression to each and every guest. - You will lead the host team, ensuring that all standards are maintained, bookings are maximised and that issues and complaints are resolved or escalated as needed. - You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed. - You will be a good problem solver, responding appropriately when bookings don't always go to plan. - You will onboard and train the host team and assist the floor managers with the rota scheduling. - You will respect health and safety standards and maintain cleanliness and organisation across the floor. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, leadership and communication skills - Comprehensive knowledge of the floor operations - Previous experience as a head host/hostess or reception supervisor - Previous experience and knowledge of Sevenrooms - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £17.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family-style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $17.21 / hour
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Reception Supervisor! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - You will be the perfect example of a Big Mamma brand ambassador by giving a warm, welcoming and professional first impression to each and every guest. - You will lead the host team, ensuring that all standards are maintained, bookings are maximised and that issues and complaints are resolved or escalated as needed. - You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed. - You will be a good problem solver, responding appropriately when bookings don't always go to plan. - You will onboard and train the host team and assist the floor managers with the rota scheduling. - You will respect health and safety standards and maintain cleanliness and organisation across the floor. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, leadership and communication skills - Comprehensive knowledge of the floor operations - Previous experience as a head host/hostess or reception supervisor - Previous experience and knowledge of Sevenrooms - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £18.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to $18.21 / hour
Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.
We are currently looking for a floor manager to join our team in Queens Park. This is what we can offer: - Industry-leading pay - A great team of passionate and loving professionals to work with - A passion for Mediterranean/Middle Eastern food, natural wines & cocktail that we love to share with our team. - Fun working environment, flexible schedule.
Job Title: Floor Manager (2 Positions) Location: Kaspa’s Dessert, Bridgwater Job Type: Full-time, Permanent Salary: £33,500 - £38,800 per year About Us Kaspa’s Dessert is a well-known dessert restaurant dedicated to delivering an exceptional dining experience. We take pride in our high-quality offerings and outstanding customer service. We are seeking two passionate and experienced Floor Managers to join our team and contribute to the success of our Bridgwater location. Key Responsibilities ⦁ Oversee the daily operations of the restaurant, ensuring smooth service and excellent customer experience. ⦁ Organise and manage staff shifts, scheduling, and workload distribution. ⦁ Provide leadership and motivation to the team, ensuring high performance and teamwork. ⦁ Maintain a welcoming and professional atmosphere for customers and staff. ⦁ Ensure compliance with all food safety and health regulations. ⦁ Manage inventory, order necessary supplies, and control waste levels. ⦁ Assist in the recruitment, training, and development of staff members. ⦁ Monitor and improve customer service standards to drive customer satisfaction. ⦁ Attend and contribute to weekly management meetings. ⦁ Implement strategies to improve sales and meet revenue targets. ⦁ Handle cash, property, and equipment responsibly, ensuring adherence to company policies. ⦁ Report and coordinate maintenance issues as required. ⦁ Collaborate with food and drink suppliers to ensure quality and consistency. ⦁ Assist in menu planning and the development of new offerings. What We’re Looking For ⦁ Previous experience in a leadership role within a restaurant, bar, or hospitality environment. ⦁ Strong management and organisational skills with the ability to multitask effectively. ⦁ A hands-on approach with the ability to lead by example and inspire your team. ⦁ Passionate about providing exceptional customer service and high-quality food & drinks. ⦁ Ability to build strong working relationships across teams to enhance operations. ⦁ Previous experience as a Floor Manager, Assistant Restaurant Manager, or Senior F&B Supervisor is highly desirable. ⦁ Excellent communication and problem-solving skills. ⦁ Ability to work under pressure in a fast-paced environment. Benefits ⦁ Competitive salary with additional performance-based bonuses and tips. ⦁ Company-sponsored events and team-building activities. ⦁ Pension scheme. ⦁ Discounted or free food during shifts. ⦁ Employee discounts. ⦁ UK visa sponsorship available. Work Schedule ⦁ Full-time role with flexible working hours. ⦁ Availability required on weekends and weekdays. ⦁ Overtime opportunities available. Requirements ⦁ Minimum of 2 years’ experience in restaurant or bar management (preferred). ⦁ Valid driving licence (preferred). ⦁ Ability to commute or relocate to Bridgwater before starting work (required). If you are an experienced and motivated professional looking to take the next step in your career, we would love to hear from you. Apply now and become part of the Kaspa’s Dessert team!
Join our dynamic team at Melange as a Restaurant Supervisor! We’re looking for an experienced, motivated leader who’s passionate about great food, exceptional service, and creating memorable dining experiences. If you’re ready to inspire and guide a team in a fast-paced environment, we’d love to hear from you! 35-42 hours a week. Staff food and staff discounts
Key Responsibilities: Supervise and coordinate the activities of the front-of-house team to ensure excellent customer service. Manage reservations and seating arrangements to optimise the efficiency of tables. Address customer enquiries and resolve any issues promptly and professionally. Train, mentor, and evaluate staff performance, fostering a positive work environment. Ensure compliance with health and safety regulations. Collaborate with the kitchen team to maintain seamless communication and service flow. Monitor inventory levels and assist in ordering supplies as needed. Requirements: Previous experience in a supervisory role within the hospitality industry. Strong leadership and team management skills. Good organisational and multitasking skills. Knowledge of health and safety standards in a hospitality setting. Flexibility to work evenings, weekends, and holidays as required.
Oversee daily restaurant floor operations, ensuring seamless service and an exceptional customer experience. Manage and monitor reservations, optimizing table allocation to maximize turnover and efficiency. Lead and supervise the front-of-house team by assigning tasks and promoting effective teamwork and coordination. Conduct daily briefings with staff, ensuring everyone understands their roles, responsibilities, and any important updates or tasks for the shift. Inspect food quality regularly to ensure all dishes meet the restaurant’s standards of excellence before being served. Track and manage stock levels, working closely with the Manager and suppliers to guarantee timely availability of beverages. Maintain high standards of hygiene, cleanliness, and organization throughout the restaurant premises. Conduct routine checks to ensure compliance with health, safety, and industry regulations.
Urban Greens, the innovative salad concept in London, aims to redefine your perception of salads. We exclusively use the freshest and most flavorful ingredients to craft the finest salads in town. We focus solely on salads, but we do them best! We’re looking for someone who brings fun energy, has a keen eye for detail, and solves problems with a smile! Position: Assistant Manager We are seeking an experienced and dedicated Assistant Manager to support the General Manager in the day-to-day operations of the restaurant. The ideal candidate will help oversee all aspects of the restaurant, ensuring exceptional customer service, effective staff management, financial performance, and compliance with health and safety regulations. The Assistant Manager will play a crucial role in the restaurant’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service. Key Responsibilities: Train and supervise restaurant staff. Create and manage work schedules, shift assignments, and performance evaluations in the General Manager’s absence. Ensure exceptional customer service and address any customer complaints or concerns. Monitor customer feedback and make improvements based on insights. Control costs, including food and labor, to maximize profitability. Oversee inventory management, including ordering and stocking supplies. Monitor food quality and maintain optimal inventory levels. Ensure compliance with health and safety regulations. Supervise daily operations in both the kitchen and shop floor areas. Maintain cleanliness and hygiene standards. Monitor supplier performance and evaluate product quality. Foster a positive work environment and motivate staff. Resolve internal disputes and promote teamwork. Benefits: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. Uniforms provided. 28 days of annual leave. Opportunities for skill development and career advancement—promotions await you! Competitive salary.
Floor Manager Radio Rooftop Reports To: General Manager Summary: As a Floor Manager at Radio Rooftop, you will play a vital role in overseeing the successful operation of our Premium Rooftop Bar and Restaurant. You will be responsible for leading and motivating a talented team, ensuring exceptional guest experiences, and upholding the highest brand standards. Responsibilities: Team Management · Recruit, train, and develop a high-performing team. · Foster a positive and supportive work environment. · Conduct regular performance reviews and provide constructive feedback. · Manage team schedules and ensure adequate staffing levels. Guest Experience · Oversee the guest experience from arrival to departure. · Ensure prompt, courteous, and efficient service. · Anticipate guest needs and exceed expectations. · Handle guest inquiries and resolve complaints with professionalism. Operational Excellence · Manage daily operations, ensuring smooth workflow and efficiency. · Maintain impeccable standards of cleanliness and hygiene. · Ensure compliance with all statutory and company regulations, including health and safety protocols. · Monitor and control costs, including labour and cost of sales. · Collaborate with other departments to ensure seamless service delivery. Brand Standards · Uphold the highest brand standards in all aspects of service and presentation. · Ensure consistent adherence to brand guidelines and protocols. · Maintain a thorough knowledge of menus, promotions, and special events. Communication · Communicate effectively with the team, management, and guests. · Participate in daily briefings and meetings to stay informed about hotel and restaurant operations. · Provide regular updates to the General Manager on operational needs, product improvements, and guest feedback. Safety and Security · Be knowledgeable of the hotel's evacuation plan and emergency procedures. · Ensure compliance with occupational health and safety regulations. · Participate in ongoing risk assessments and implement necessary safety measures. · Assume responsibilities assigned in the Food Safety Management System (FSMS). Essential Skills and Experience · A passion for the hospitality industry and a commitment to delivering exceptional guest experiences. · Proven leadership skills with the ability to motivate and inspire a team. · Excellent communication and interpersonal skills. · Strong organizational and problem-solving abilities. · Solid food and beverage knowledge. · At least 2 years of experience in a similar premium, fast-paced Bar / Restaurant environment. · Knowledge of health and safety regulations and best practices. Additional Responsibilities This job description is not exhaustive and may be subject to change and updates as required by the business. Floor Managers may be assigned additional duties and responsibilities as needed to support the overall success of Radio Rooftop.
Oversee daily restaurant floor operations, ensuring seamless service and exceptional customer satisfaction. Manage and coordinate reservations, optimizing table arrangements to enhance efficiency and maximize turnover. Lead and supervise the front-of-house team, delegating tasks and fostering teamwork for smooth operations. Conduct daily briefings to communicate responsibilities, key updates, and shift-specific tasks to the staff. Regularly inspect food quality to ensure all dishes align with the restaurant’s high standards before serving. Monitor stock levels and collaborate with the Manager and suppliers to maintain a steady supply of beverages. Uphold strict hygiene, cleanliness, and organizational standards across the restaurant. Carry out regular checks to ensure compliance with health, safety, and regulatory guidelines.
Ø Oversee and manage the daily activities of the shop floor team, ensuring tasks are completed efficiently. Ø Overseeing postal and retail transactions, ensuring compliance with procedures. Ø Ensuring adherence to Post Office policies, financial regulations, and security protocols. Ø Schedule staff shifts, manage attendance, and allocate responsibilities based on strengths and workload. Ø Ensure high levels of customer satisfaction by addressing customer inquiries, resolving complaints, and overseeing the quality of service. Ø Monitor sales performance and work towards achieving sales targets, motivating the team to meet or exceed goals. Ø Ensure the shop floor is visually appealing by maintaining high standards of presentation and cleanliness. Ø Train new staff members on store procedures, customer service, and product knowledge.
Are you in the Market for a new role? Do you have a passion for exceptional guest service and experience leading a shift? Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting competitive socializing experiences to some of our venues. As our new Supervisor, you will receive: A competitive salary ranging from £14.50 to £15.45 per hour (depending on experience). Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. Unlimited hot beverages during your shifts, and delicious, nourishing food to keep you energized throughout your workday. A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. Plus, standard benefits such as 28 days of paid holiday with an additional paid day off for your birthday. As our new supervisor, you be supporting the management team by being the leader on the floor. You will be assisting your floor and bar team to deliver peak experiences to our guests, engaging with big groups and escalating any concerns or issues to the rest of the management team. We are looking for individuals who truly have an engaging energy who can interact with our guests and lead our team on both the bar and the floor. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees
Supervise daily floor operations to ensure seamless service and exceptional customer experience. Manage reservations and table assignments to optimize efficiency and maximize turnover. Lead and support the front-of-house team, delegating tasks and fostering teamwork. Conduct pre-shift meetings to communicate responsibilities, updates, and key focus areas. Ensure food quality meets restaurant standards before dishes are served to customers. Monitor stock levels and coordinate with management and suppliers for timely replenishment. Uphold high standards of cleanliness, hygiene, and organization across the restaurant. Conduct routine inspections to ensure compliance with health, safety, and regulatory guidelines.
The Floor and Service Manager at Crate Bar & Pizzeria is an important role within the Bar & Pizzeria leadership team. You will champion customer experience and uphold high standards of service in the front of house team. There will be an element of training facilitation built into this role, in order to provide support to the front of house team during shifts, and lead continuous team training sessions. The ideal candidate will be someone who embodies great hospitality, and enjoys working as part of a team. We are looking for an individual who enjoys training and is able to motivate others in delivering excellent customer service. You’ll be reporting to the Venue Manager, and working closely with the People and Comms Manager. Day-to-day you will manage and lead supervisors and front of house team members to ensure high standards of service are upheld at all times. The job will be based in our bar in Hackney Wick. This is a full time position (40 hours) with variable shift patterns. You will also have the opportunity to take opt in to our four-day work week trial. Key Responsibilities: - Running and upholding customer service training, product training and assisting with new employee onboarding. - Leading floor and service training including training of new starters. - Work closely with the Venue Manager in maintaining operational performance of our POS systems to maximise efficiency of service. - Work with Venue Manager and on project teams on revenue driving initiatives. - Liaise with the events team to ensure events are thought through from a customer perspective. - Liaise with the bookings team to ensure all bookings and private hires receive a high level of service and attention, including supporting Host team members in their roles. - Shift management including providing support to supervisors, and liaising with supervisors and managers to ensure all on shift tasks are completed. - Maintaining high levels of hospitality and cleanliness on the floor at all times. - Proactively responding to customer complaints and feedback - both during shifts and via emails. - All duty management responsibilities including opening and closing the venue. Benefits - Opportunity to take part in our four-day week trial, which began in November for an initial period of 6 months. - Free staff meal and a drink when working on site, plus free coffee, fruit, and staff soft drinks fridge. - Generous staff discount package across the whole building (Crate & Silo). - A summer and winter whole-building staff party. - Cycle to work scheme. - Career development opportunities. - Employee assistance program.
We are seeking a dedicated and experienced Wine Bar/Restaurant Manager to lead our team and ensure the smooth operation of our central London restaurant. This senior role requires a strong leader who can manage staff, oversee the rota, and maintain high service and cleanliness standards. RESPONSIBILITIES: - Leading and managing the restaurant team, including waitstaff and kitchen staff - Creating and overseeing staff schedules and rotas - Ensuring exceptional service standards and enhancing the customer experience - Handling customer inquiries and resolving any issues promptly and professionally - Training and developing team members to ensure they have the skills and confidence needed to excel - Overseeing the preparation and serving of food and drinks - Maintaining a clean, tidy, and well-organised floor area - Collaborating with kitchen staff to ensure smooth service and efficient operations - Managing inventory, ordering supplies, and ensuring compliance with health and safety regulations ABOUT YOU: - Knowledge and interest in wine especially low intervention productions - Proven experience in a restaurant management role - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Friendly and approachable - Positive mindset with a problem-solving attitude - Ability to thrive under pressure and maintain composure - Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: - Competitive hourly wage + service charge + tips - Flexible work schedules - 50% staff discount at all our associated venues - 20% friends and family discount at all our associated venues ABOUT US: We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! Details Salary (based on experience): £13 to £15 (£28,000 to £35,000 per year) Schedule: Full-Time
About Us We are Mr LoBo an independent, family-run Peruvian restaurant located in the heart of Angel, Islington. Since our opening 2 years ago, we have been dedicated to delivering exceptional dining experiences, as demonstrated by the several awards we have received on OpenTable and TripAdvisor. We take pride in using fresh, high-quality ingredients to create innovative and delicious dishes. Additionally, we strive to provide a unique experience for our customers through personalised service. As we continue to grow, we are looking for floor manager to lead our floor team and maintain our customer happy. Job Description We are seeking for an experienced Floor Manager to oversee daily operations in our restaurant. The successful candidate will be responsible for ensuring excellent customer service, managing front-of-house staff, and maintaining smooth restaurant operations. This role is ideal for individuals with strong leadership skills, a passion for hospitality, and the ability to work in a fast-paced environment. Duties - Manage the restaurant floor during service hours, ensuring smooth and efficient operations. - Lead and supervise front-of-house staff, including scheduling, training, and performance management. - Drive sales and promote upselling techniques to maximise revenue. - Provide outstanding customer service, addressing and resolving any issues or complaints promptly. - Maintain a clean, safe, and welcoming environment in line with health and safety regulations. - Collaborate with the kitchen team to ensure seamless commu - Monitor stock levels and coordinate with suppliers for timely replenishment. - Assist in meeting financial targets by optimising service and minimising waste. - Work closely with director to develop strategies to enhance customer satisfaction and boost repeat business. - Work closely with the director to implement marketing initiatives to promote the restaurant and attract customers. - Ensure all staff comply with company policies, health & safety regulations, and licensing laws. - Assist in creating staff schedules and managing payroll budgets. Requirement & Experience We are looking for someone that have: - A minimum of 3 years of experience as a Floor Manager, Restaurant Manager, or similar role. - Strong leadership and communication skills with the ability to inspire and manage a team. - Excellent customer service and problem-solving abilities. - Knowledge of food safety, health & safety regulations, and licensing laws. - Experience handling financial responsibilities, including stock control and cash handling. - The ability to work flexible hours, including evenings, weekends, and public holidays. - Strong organisational and multitasking skills in a fast-paced environment. General This job description is intended as a basic guide to the responsibilities of the post and is not exhaustive. The post holder may be asked to undertake duties that are in line with the level of the role. The Job description will be subject to regular review and amendment as necessary in consultation with the post holder. Health and Safety The post holder must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and must follow these at all times, including ensuring that they act in line with all policies and procedures at all times in order to maintain a safe environment for customers and colleagues. Equality and Diversity The post holder is required to promote equality in service delivery and employment practices. All employees must comply with all the Companies’ equality and diversity policies, procedures, and initiatives. If you are seeking an opportunity to work in a close-knit team where you can take on key responsibilities and enhance your expertise, Mr LoBo is the perfect place for you to grow and thrive.
Following its very successful launch 2 months ago, "Babbo" in St. John's Wood is now looking for a super star Restaurant Supervisor to join our beautiful neighbourhood Italian restaurant: We are in need for a Restaurant Supervisor who will be a part of our FOH management team therefore an all-rounder junior manager is what we are looking for. The ideal candidate will, first and foremost, have a very guest-oriented approach and be floor-based while being expected to have experience in basics of hospitality management such as opening/closing the restaurant, cashing up, daily/weekly reporting, stock take, ordering restaurant supplies, training junior team members, H&S/Food Safety/ Fire Safety/General Compliance etc. As we are in the process of successfully launching and establishing the Babbo brand with new openings on horizon in the near future, the early joiners who prove themselves indispensable to the operation will have endless growth opportunities in a very healthy and family-like working environment. If you are a hungry and passionate hospitality professional who enjoys being a part of a high-performing team and wants to continuously learn and grow, please get in touch immediately. Looking forward to hearing from you!
Supervise daily floor operations to ensure seamless service and exceptional customer experience. Manage reservations and table assignments to optimize efficiency and maximize turnover. Lead and support the front-of-house team, delegating tasks and fostering teamwork. Conduct pre-shift meetings to communicate responsibilities, updates, and key focus areas. Ensure food quality meets restaurant standards before dishes are served to customers. Monitor stock levels and coordinate with management and suppliers for timely replenishment. Uphold high standards of cleanliness, hygiene, and organization across the restaurant. Conduct routine inspections to ensure compliance with health, safety, and regulatory guidelines.
Oversee daily restaurant floor operations, ensuring seamless service and an exceptional customer experience. Manage and monitor reservations, optimizing table allocation to maximize turnover and efficiency. Lead and supervise the front-of-house team by assigning tasks and promoting effective teamwork and coordination. Conduct daily briefings with staff, ensuring everyone understands their roles, responsibilities, and any important updates or tasks for the shift. Monitor food presentation and quality, ensuring all dishes meet restaurant standards before reaching guests. Track and manage stock levels, working closely with suppliers to guarantee timely availability of beverages. Maintain high standards of hygiene, cleanliness, and organization throughout the restaurant premises. Conduct routine checks to ensure compliance with health, safety, and industry regulations.
sibilities Oversee daily operations, ensuring seamless service Lead, support, and motivate front-of-house staff Personally take customer feedback and orders, ensuring guest satisfaction Maintain high service standards and team performance Train and mentor staff to enhance service quality Ensure compliance with health, safety, and hygiene regulations Assist with stock control and ordering as needed Work closely with management to improve efficiency and customer experience Requirements Right to work in the UK is mandatory Previous experience in a supervisory role in hospitality is essential Excellent communication and leadership skills Hands-on approach, leading by example on the floor Strong customer focus, engaging with guests and handling feedback professionally Ability to work in a fast-paced environment with a positive attitude Flexible availability, including evenings and weekends What We Offer Competitive salary plus tips A dynamic and friendly work environment Growth opportunities within the company Staff meals and discounts If you are passionate about hospitality and love providing top-notch customer service, we would love to hear from you.
We are seeking our next Duty Manager for our Canary Wharf Market Halls! Market Halls are revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering diverse dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting new experiences to our venues. As our new Duty Manager, you will receive: - A competitive salary of up to £35,000 per year - Access to Hospitality Rewards, a unique benefits platform offering exclusive discounts for gyms, retailers, and other restaurants, and a 24/7 confidential mental health support hotline. - A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. - Delicious, nourishing team food to keep you energized throughout your workday. - A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. As our new duty manager, you will deliver exceptional customer service to all visitors, using your previous experience as an assistant manager/duty manager to lead the floor and drive sales and relations with our traders. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly, we are Kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Ø Oversee and manage the daily activities of the shop floor team, ensuring tasks are completed efficiently. Ø Schedule staff shifts, manage attendance, and allocate responsibilities based on strengths and workload. Ø Ensure high levels of customer satisfaction by addressing customer inquiries, resolving complaints, and overseeing the quality of service. Ø Monitor sales performance and work towards achieving sales targets, motivating the team to meet or exceed goals. Ø Ensure the shop floor is visually appealing by maintaining high standards of presentation and cleanliness. Ø Train new staff members on store procedures, customer service, and product knowledge.
Your Role: The front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience. Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special. Your Rewards: As a Floor Manager we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: - Highly competitive salary - 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants - 28 day’s holiday allowance - Complimentary breakfast and dinner during shifts - Wagestream - Advance payment service - Cycle to work scheme - 'Refer-a-friend’ cash incentive scheme - Employee of the month rewards - Internal Training and career development - Pension Scheme – including employer contributions - Yearly Staff award ceremony and party Your Requirements: As a Floor Manager we would love you to have: - Experience of at least 2 years working in a Managerial role at a fine dining fast-paced environment will be tested at trial/interview stage - Experience supervising daily shift operations from various departments - Experience supervising large teams - Excellent English language communication skills are required - Flexible availability, working any 5 days a week between Monday - Sunday - Be deeply respectful of diversity and individuality - Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative-taking - Provide opportunities to grow alongside our ever-evolving company - Ability to maintain and set processes and standards
Our Management Team is searching for a competent and cheerful hospitality professional, committed and ready to help lead the team on the floor! Our mission is to deliver the best Polish food and drink in the UK, in an energetic and contemporary atmosphere with FANTASTIC service! Your job as Shift Supervisor is to lead the team on the floor and organise them in accordance with our procedures to achieve an efficient and smooth operation. We are getting busier and the team is growing, so there is a spot for every talent level and anyone with skill and ambition. If you believe friendly, professional service can be delivered by a team that is having fun at the same time, you are definitely a Mamuśka! candidate. If your idea is to get a job with fancy title, work less, take on less responsibility and make more because you are entitled to it, swipe left. Hope to see serious candidates with a great work ethic and a true love of people, as well as a love of hospitality, very soon!
Oversee daily restaurant floor operations, ensuring seamless service and an exceptional customer experience. Manage and monitor reservations, optimizing table allocation to maximize turnover and efficiency. Lead and supervise the front-of-house team by assigning tasks and promoting effective teamwork and coordination. Conduct daily briefings with staff, ensuring everyone understands their roles, responsibilities, and any important updates or tasks for the shift. Monitor food presentation and quality, ensuring all dishes meet restaurant standards before reaching guests. Track and manage stock levels, working closely with the Manager and suppliers to guarantee timely availability of beverages. Maintain high standards of hygiene, cleanliness, and organization throughout the restaurant premises. Conduct routine checks to ensure compliance with health, safety, and industry regulations.
Floor Manager job description: Oversee daily restaurant floor operations, ensuring seamless service and an exceptional customer experience. Manage and monitor reservations, optimizing table allocation to maximize turnover and efficiency. Lead and supervise the front-of-house team by assigning tasks and promoting effective teamwork and coordination. Conduct daily briefings with staff, ensuring everyone understands their roles, responsibilities, and any important updates or tasks for the shift. Monitor food presentation and quality, ensuring all dishes meet restaurant standards before reaching guests. Track and manage stock levels, working closely with the Manager and suppliers to guarantee timely availability of beverages. Maintain high standards of hygiene, cleanliness, and organization throughout the restaurant premises. Conduct routine checks to ensure compliance with health, safety, and industry regulations.
Experienced Assistant Manager required for a bubbly restaurant in Crystal Palace. Knowledge of Italian food is a plus Duties includes - Answering question related to the menu with recommendation - Opening and closing restaurant/bar - Preparing drinks, cocktail and coffees up to Sapore Vero standard - Answering phone and taking orders - Delivering food and drinks to customers - Processing payments - Cleaning tables after customers - Maintain a tidy floor and bar - Clean and polish glassware - You must have a positive personality always smiling to engage customers - Most important is to make sure that customers have enjoyable experience YOU MUST HAVE: - 2+ years experience - Good English - Experience with coffees and cocktails If you are interested please answer here and we will be in touch with you
ABOUT US The Port Mahon is a historic pub focused on bringing exciting drinks and fresh, seasonal cuisine to the local East Oxford community. With private spaces, regular events, and a stunning beer garden, we have something to offer everyone. We’re a passionate team of people who live by our values, and above all else we value great hospitality. Delivering it is our purpose, and we keep that front of mind in everything we do. If you feel the same and think we’d be great fit for each other, then we want to hear from you. THE PACKAGE: As a Supervisor you will earn from £12.50 per hour, with plenty of scope to increase if you want to grow and further your career with us. In addition, this is a great opportunity to join a independent business, with a clear pathway to an Assistant Manager role, and the opportunity to have a real impact. We also offer: · Paid breaks · Free meals on shift · 28 days holiday pro rata · Learn new skills and grow with us IS THIS YOU? We own and run pubs – but really we create memorable moments for our customers every day. Moments that make them want to tell their friends about us and keep coming back. Our Supervisor roles are hands operational roles, that are key in supporting the managers of the site to deliver on our purpose, supervise and manage shifts and to help lead, support and train the front of house team. Key experience & skills required are: - Extensive front of house experience in a premium hospitality environment. - A track record of strong communication skills to customers, team and leadership. - Operational knowledge of bars management and floor management. - Strong awareness and attention to detail skill set. - Experience with EPOS and opening/closing shift procedures. - Track record of successful coordination and communication with kitchen teams NEXT STEPS We’re interviewing now for a Supervisor to join in late February. We’re looking for someone to help grow The Port Mahon to be the destination pub for everyone in East Oxford. If you think that might be you, please reply to the ad with a bit about yourself and your background, and we’ll be in touch straight away to arrange a face-to-face meeting!
Job description About us Sunborn London is one of the most prestigious and unique hotels in London. We are a Yacht Hotel, providing around 10,000m² of beautifully designed floorspace and incorporating elegant guest accommodation, restaurants, leisure areas, conference, and events facilities offering an expansive view of Canary Wharf. The Yacht is in Royal Victoria Dock just opposite Excel London Core Objectives Carry out skilled DIY & general maintenance work involved in all aspects of onsite building maintenance, both internal and external. The role includes general building DIY and maintenance including basic carpentry, plumbing, replacement of tiling, flooring, and painting and decorating. This will also include regular checks and assessments of both private and public areas, liaising with Line Manager and other team members, performing jobs as and when they are required. Main Tasks/Duties and Responsibilities Day to day responsibilities Installation inspections, diagnosing faults, testing, replacement, repair and maintenance of building fixtures and fittings. General plumbing including washers, taps, unblocking toilets, unblocking stacks, installing new sinks, urinals and toilets, pipework (copper or PVC) General carpentry such as hanging doors, new locks, architraves, window frames, boxing in, assembling furniture, easing, and adjusting windows, replacing handles and similar hardware. General tiling – floors and walls Flooring work, such as carpet tiles General painting & decorating Day to day care and maintenance of the garden buildings Regularly inspecting garden structures and undertaking minor repairs or advising Line Manager of any need to replace/rebuild. General garden carpentry such as assembling and maintaining furniture, replacing handles and similar hardware. Identify hazards, defects and the need for adjustment or repair; to ensure compliance with agreed codes, law, working practices, health and safety. Liaising with Line Manager and other team members and performing jobs as and when they are required. Carry out planned tasks in accordance with contract requirements. Carry out tasks within specified time limits. Ensure compliance to applicable codes, legislation and procedures including health and safety. Maintain accurate records/documentation associated with your work. Report to Line Manager Immediately report problems/failures that may impact on the organisation and/or its clients/customers to Line Manager Meet your targets and contribute to those of the team as a whole. Contribute towards the efficient running of the team. Adhere to all organisation policies and procedures. From time to time, you may be expected to be part of special projects as are reasonably required of your job role. You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally. Hours/Days Your usual hours will be from 9:00 to 17:00, Tuesdays to Thursdays and from 08:30 to 19:00 on Fridays and Saturdays. However, you will be expected to work as and when necessary to meet the needs of the team and your targets. Secondary Tasks/Duties The role is part of the whole organisation team and as such requires you to perform such reasonable tasks that are required, as and when necessary, to maintain, promote, develop, and expand the business of our organisation and its interests generally. You must carry out your duties to the best of your ability, having consideration for the needs of your colleagues, the organisation, and its clients/customers. You must obey all lawful and reasonable orders given to you and comply with the Organisation’s rules, procedures, and policies. Equipment You are responsible for the equipment provided to you for use in your job role. This means you must ensure that equipment is used in accordance with any training provided, the organisation’s policies and procedures and the law and using, where applicable, any safety equipment or Personal Protective Equipment provided. You are responsible for ensuring that the equipment you use is maintained and can be used/operated at all times. Essential Abilities/ Competencies of this job role Experience in this type of job role minimum 3 years Requisite knowledge of the tools, equipment, and materials common to the environment To demonstrate knowledge of codes, standards, and regulations applicable to this role Skills in general DIY and maintenance and general gardening including assessment, installation, repair, and maintenance. To be friendly and approachable with “CAN DO” attitude. To understand and deliver good customer service. Good attention to detail Demonstrable time management and project management skills You need to have and maintain (with regular training and updates as necessary) the knowledge, technical skills and qualifications that are necessary to perform your job role to comply with the requirements of the organisation and any applicable rules, regulations and with any law which applies to your job role. Special Working Conditions You may be expected to work in accordance with the organisation’s overtime policies. The nature of your role will require you to travel within the area that your team covers. However, from time to time you may be expected to travel outside that area as the job role requires. Salary level £29,000.00 per calendar year. Benefits Meals on duty Employee discounts Company pension scheme Employee of the month award Internal transfer and promotion opportunities Support in the development of your career Preferential room rates for yourself and family Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Job Type: Full-time
The Whippet Inn is currently looking for an experienced FOH Team Members to join the team In Kensal Rise NW10 3JJ Are you able to work on the floor looking after our guests and delivering an exceptional service? If you are passionate about hospitality, have excellent communication skills and you thrive in a fast-paced environment then get in touch! You Are: Passionate about providing outstanding service A quick learner who can use your own initiative Happy working in a high-intensity venue but with a fun-loving team Aiming to grow and develop within a fantastic, award-winning company Looking to progress to the next level and build your career in a rapidly expanding and versatile business We offer: £11.50 per hour incl Tronc Career progression and promotion opportunities with regular new openings 30% discount on the total bill at our Pubs, bars and restaurant 10% off Gym membership Free local Gym Membership 30% off grooming and hair salons Employee Assistance Programme (EAP) Who We Are: Part of the award-winning Urban Pubs & Bars (Publican Awards Best Managed Pubs 1-50), a fast-growing independent hospitality group with an incredible and diverse range of pubs, bars and restaurants all with their own individual identity.
Join Our Team as Restaurant Manager – Parker’s at Jumeirah, Knightsbridge, London. We are seeking an exceptional Restaurant Manager to lead the team at Parker’s, located in the iconic Jumeirah Hotel, Knightsbridge, London. This is a prestigious leadership opportunity for an experienced hospitality professional with a passion for excellence and a proven ability to deliver outstanding service in a globally competitive environment. As Restaurant Manager, you will oversee all aspects of the restaurant’s daily operations while championing the highest standards of guest service, team leadership, and operational efficiency. You will be instrumental in creating a vibrant, welcoming, and world-class dining experience that positions Parker’s as a destination venue on the global culinary map. About Parker’s Nestled within the luxurious setting of Jumeirah, Parker’s blends contemporary dining with timeless elegance. Our guests enjoy a refined yet relaxed atmosphere, elevated by attentive service, a curated global menu, and a commitment to excellence at every touchpoint. Whether for a casual lunch, evening cocktails, or a memorable dinner, Parker’s offers a dynamic space that celebrates food, culture, and connection. Life at Parker’s At Parker’s, we don’t just serve food—we craft experiences. Every member of our team plays a vital role in creating unforgettable moments, and as a leader, you’ll set the tone for excellence, teamwork, and innovation. We believe that great leadership starts with empathy, vision, and a drive for continuous improvement. Our culture is built on collaboration, integrity, and a shared passion for exceptional hospitality. In return, we provide a supportive environment with outstanding development opportunities and the chance to be part of something truly special. What We’re Looking For We’re looking for a Restaurant Manager who is more than just experienced—we’re looking for someone who is visionary, guest-focused, and deeply committed to operational excellence. You should bring: - Proven leadership experience in a high-end, high-volume restaurant, ideally within a luxury hotel or global dining brand - A strong track record of managing large teams and leading through influence, coaching, and clear communication - A commitment to delivering service excellence, with exceptional attention to detail and a relentless focus on guest satisfaction - Experience in budgeting, cost control, forecasting, and driving commercial performance - A hands-on management style, with the ability to lead from the floor while also thinking strategically - A genuine passion for food, beverage, and global hospitality trends - Strong organisational and problem-solving skills with a proactive, solutions-focused mindset Your Key Responsibilities - Lead and inspire the front-of-house team to consistently deliver an exceptional guest experience - Oversee all day-to-day operations, ensuring seamless coordination between service, kitchen, and back-of-house teams - Maintain the highest standards of presentation, cleanliness, and operational efficiency - Implement and monitor procedures to ensure compliance with health, safety, and hygiene standards - Drive team development through training, mentoring, and performance management - Collaborate closely with the Operations Manager, Training Manager, Executive Chef and senior leadership on menu planning, promotions, and special events - Monitor KPIs and manage budgets to ensure profitability while maintaining service quality - Represent Parker’s as an ambassador of the brand, upholding our values and reputation at all times What We Offer At Parker’s, we recognise that exceptional leadership deserves exceptional rewards. In return for your expertise, dedication, and commitment, we offer: - World-class leadership training and mentorship to support your professional journey - Clear career progression opportunities across our prestigious global restaurant group - Recognition and rewards for long service and outstanding leadership performance - Attractive incentive schemes, aligned to personal and business performance - Family-style team meals during every shift - Generous staff discounts across all our global brands - International opportunities, with the potential to grow your career across global locations within the group - A collaborative and inspiring work culture where your voice is heard, and your leadership makes a lasting impact Our Commitment to Inclusivity We are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. Diversity and inclusion are central to our values, and we are committed to creating a workplace where everyone feels respected, empowered, and valued. If you require any accommodations during the recruitment process, please let our Talent Acquisition team know—we are here to support you. If you’re a passionate and experienced leader ready to shape the future of one of London’s most exciting restaurant concepts, we invite you to apply and become part of the Parker’s legacy.
Job Description: As a Waiter/Waitress at Crudo, you play a crucial role in delivering an exceptional dining experience to our guests. Your primary responsibilities include taking orders, preparing and serving food and beverages, and ensuring customer satisfaction. Your friendliness, attention to detail, and ability to multitask are essential to maintaining our high service standards. Responsibilities: - Customer Service: Greet customers, present menus, take orders, and answer questions about menu items. - Service Execution: Serve food and beverages promptly and accurately. - Order Management: Communicate orders effectively with the kitchen staff. - Table Maintenance: Ensure tables are clean and set up properly before guests arrive and promptly clear tables after guests leave. - Quality Control: Ensure food and beverages are presented according to restaurant standards. - Payment Handling: Process payments accurately. - Problem Resolution: Address customer complaints or concerns promptly and professionally. - Cleanliness: Maintain cleanliness in dining areas, including floors and restrooms. - Team Collaboration: Work closely with other staff to ensure smooth operation during service. Progression to Lead Waiter/Waitress: Demonstrate consistently high performance and exceptional customer service. Exhibit strong communication skills and the ability to manage multiple tasks. Show initiative in problem-solving and willingness to take on additional responsibilities.
Hotel Receptionist – Boutique Hotel Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 33 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role reports directly to the Cluster Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times so communication is key. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level · be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates · be extremely knowledgeable in regards to the company services, standards & products · commercially and financially astute · flexible on working hrs and duties · have a great eye for details and will maintain guests’ record up to date at all time · provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.
The Antelope is reopening as Tooting's premium pub and dining establishment! Serving the best modern British pub food in a warm and cosy atmosphere, we're currently looking for an experienced FOH Team Member to join the reopening and have some fun with us. Job Specifics: As a Team Member, you’ll be the personality of the pub! Your infectious energy and passion for hospitality will help us exceed our guests’ expectations every single day. Whether you’re serving up smiles at the table or engaging with guests on the floor or behind the bar, you’ll bring the fun and keep the good vibes rolling! Please note FT staff must be available for training on 2/3/4 April. What’s in it for you? Up to £13ph—because your hard work deserves to be rewarded! Training and development with mentorship from our General Manager and Ops Manager—let’s grow together! Career progression opportunities as we expand—your next adventure is just around the corner! Enjoy discounts across all our pubs, bars, and restaurants—cheers to that! Take part in annual team trips, management incentives, and socials in a fun, family atmosphere! 28 days of holiday—every great team member needs a break! Free meals during your shift—fuel your passion and your appetite! Awesome referral scheme—earn up to £1000 for bringing great talent to our team! Access your wages anytime through Wagestream—flexibility for your lifestyle! Celebrate your birthday with a day off on us—because you deserve to have fun! Cycle to work scheme—let’s keep it green and healthy! If you’re excited to bring your energy and personality to our vibrant new venue, we want to hear from you! Let’s meet up, show you around, and start creating unforgettable experiences together!
Come and join our amazing team at Travelodge Farringdon as a Ground Floor Team Member on a Part Time contract 2 days, be part of a Fun, Energetic and family feel team. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: Fun friendly environment 50% discount on rooms plus food and drink, as well as friends and family discount. £50 Travelodge voucher on each work anniversary Pension scheme totalling 8% (employer contribution 3%) Discounts off many high street retailers and mobile phone providers such as Vodafone. Opportunities to develop into Management roles through our ‘Aspire Programme’ We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heros’. Your job will be preparing, promoting and upselling food and drink, so you’ll be making the food in the kitchens, serving drinks behind the bar, taking orders and generally cleaning down in the bar and kitchen areas ! If you feel you would enjoy a Reception, Kitchen,BarCafe,Night role with us here at Travelodge then please click ‘apply’ now. We’d love to hear from you.
About the job Company Description We are looking for an Assistant Front Office Manager to join us at The Hoxton, Southwark. The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie! We have 192 bedrooms, 2 restaurants- Albie & Seabird and our first Working From_ location not just in London but Europe! Albie is our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera. Seabird is our rooftop restaurant on the 14th floor, boasting an impressive raw bar, London’s longest oyster list and panoramic views of the city. Job Description What you’ll do… Support the running of our day to day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again Be the eyes and ears for the Front Office by leading by example; coaching and developing the team to make them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions. Supporting the Duty Managers and working closely with the Hoxton teams in setting selling strategies and ensuring maximum occupancy. Supporting and deputising for the Front Office Manager in Head of Department tasks, particularly during their absence Contribute to our success as a business, by making sure the right rates are being used, managing overbooking levels and working with the team to make sure we have a full and happy house Making sure everything is running smoothly and looking sharp, working with the team to find solutions to any hick-ups And everything else in between from compliance to departmental budgeting to relationship building with the wider heads of department and Hoxton team’s. Qualifications What we’re looking for… Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. Previous experience in hospitality in a Duty Manager or Assistant Front Office Manager role is an advantage but not a must. Passionate about team development and a demonstrated experience in coaching and developing your team. You’ve got plenty of experience dealing with different types of requests successfully. If you’re familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get stuff done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What’s in it for you… Competitive salary 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Receptionist- Late Night - Ambassadors Clubhouse Salary - up to £15.50 ph Schedule - Full Time Experience - Previous experience within a similar role Ambassadors ClubHouse are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a late night new role in an award winning, critically acclaimed group. Working hours: Weekdays- 4pm to 1am Weekends- 5pm to 3am The Restaurant Ambassadors Club House Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. The Position As Receptionist, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
Ø Oversee and manage the daily activities of the shop floor team, ensuring tasks are completed efficiently. Ø Schedule staff shifts, manage attendance, and allocate responsibilities based on strengths and workload. Ø Ensure high levels of customer satisfaction by addressing customer inquiries, resolving complaints, and overseeing the quality of service. Ø Monitor sales performance and work towards achieving sales targets, motivating the team to meet or exceed goals. Ø Ensure the shop floor is visually appealing by maintaining high standards of presentation and cleanliness. Ø Train new staff members on store procedures, customer service, and product knowledge.
Job Description: We are looking for a diligent and detail-oriented *Front-of-House Cleaner* to join our team. In this role, you will be responsible for ensuring that the front-of-house area is kept clean, sanitized, and welcoming for our guests. You will play a vital part in maintaining the cleanliness and hygiene standards of our restaurant, creating a safe and pleasant environment for both customers and staff. Key Responsibilities: Daily Cleaning Tasks: - Wipe down walls, if necessary - Sanitize all tables - Inspect and clean condiments, salt and pepper shakers - Wipe down counters - Check and clean seats and benches, as needed - Vacuum carpets - Take out rubbish and recycling - Sweep and mop floors - Clean and sanitize bathrooms - Disinfect toilets and sinks - Empty feminine hygiene product bags - Take out bathroom rubbish - Sweep and mop bar floors - Wipe down the bar area Weekly Cleaning Tasks: - Dust and wipe down light fixtures - Clean glass windows and doors - Disinfect door handles Monthly Cleaning Tasks: - Dust wall decorations and artwork - Check the ceiling for cobwebs and clean if necessary Requirements: - Attention to detail and high standards of cleanliness - Ability to work efficiently and manage time effectively - Must be available for weekend shifts (rota-based scheduling) - Strong commitment to hygiene and safety protocols - Previous cleaning experience in a restaurant or hospitality environment (preferred but not required) What We Offer: - Pay above minimum wage - Shifts available, 7 days a week - A supportive and team-oriented work environment
About Us Anytime Fitness Harringay is a brand-new, vibrant, community-focused gym where members feel supported, motivated, and part of something special. We pride ourselves on delivering a welcoming and professional environment where both staff and members can thrive. We’re currently looking for an enthusiastic Fitness Consultant to join our dynamic team. ⸻ Key Responsibilities • Deliver high-quality personal training sessions tailored to individual member goals • Engage new and existing members through consultations and gym floor interaction • Use Clubwise software for client bookings, member management, and reporting • Carry out administrative duties including reception cover, scheduling, and member queries • Contribute to sales activity by promoting PT packages, gym memberships, and other services • Support the team during evening and weekend shifts • Maintain a clean, professional, and positive environment on the gym floor, the members lobby and the changing rooms ⸻ What We’re Looking For • Level 3 Personal Training qualification • Experience using Clubwise is vital • Strong administration skills and attention to detail • Confidence in sales and customer interaction • Friendly, approachable, and professional attitude • Must be available for regular evening and weekend shifts ⸻ What We Offer • A positive, team-oriented work culture • Opportunities to grow your PT client base • Commission opportunities on sales • Ongoing support and development • Free gym membership and staff benefits ⸻ Excited to help people reach their goals and build a strong client base in a growing club? Apply now with your CV and a short cover note explaining why you’d be a great fit for the team at Anytime Fitness Harringay.
Oita, Japanese Restaurant in Wood Green is recruiting experienced and professional Restaurant Floor Manager to assists in coordinating all Front of House operations. Position for 48 hours a week including all weekends. Skills required: - Currently working at Restaurant Management level - experienced in a fast-paced and high-volume restaurant - Have a good understanding of business operations - great customer service - excellent communication skills - problem solving - clean and organised - hard working and humble Rewards: - 28 holidays - 2 days off - 30% Discount on food when dining with friends or family - Meals on Duty - Job training and excellent internal growth opportunities - Flexible Schedules - 30% Discount at Green Rooms Hotel
Level Group Services is fast becoming one of London’s leading contractors within the industry. Carrying out cleaning, maintenance, and property services across all of London. At Level Group Services we are looking to recruit a Cleaning Operative who is responsible for ensuring that properties are thoroughly cleaned and prepared for new occupants after tenants have vacated. RESPONSIBILITIES: • Attend/travel to your regular contracted cleaning sites. • Perform thorough cleaning of all assigned properties according to the established cleaning checklist and standards. • Clean and sanitize bathrooms, kitchens, living spaces, bedrooms, and other areas within the property. • Vacuum, sweep, mop, and polish floors. • Dust and wipe down surfaces, including windowsills, ledges, and furniture. • Clean and disinfect appliances, fixtures, and fittings such as stoves, refrigerators, sinks, and taps. • Remove cobwebs and ensure all corners and hidden areas are clean. • Empty trash and replace bin liners. • Report any damages, maintenance issues, or repair requirements to theCleaning Manager. • Maintain cleaning equipment and supplies, ensuring they are in good workingcondition. • Adhere to health and safety guidelines and follow cleaning protocols to ensure a safe and clean working environment. • Collect keys from managing agents. • Handle cleaning chemicals and materials safely, following proper usageinstructions and guidelines. • Taking photos of before and after post completion of clean • Overtime of block cleaning required. • Ad hoc cleaning available, - Residential block, jetwashing, carpet, Floor buffing. • Ensure compliance with company policies and procedures. Vehicle required. ATRIA HOUSE: MONDAY TO FRIDAY, 08:00 – 12:00PM SKYLINE: MONDAY TO FRIDAY, 13:00PM – 16:40PM Total – 37 Hours RATE: £12.24 per hour
We are seeking a dedicated and detail-oriented House Cleaner to join our team. The ideal candidate will be responsible for maintaining the cleanliness and organization of clients’ homes, ensuring a comfortable and sanitary environment. Key Responsibilities: • Perform general cleaning tasks including dusting, sweeping, vacuuming, and mopping floors in all rooms. • Clean and sanitize bathrooms, including sinks, toilets, showers, and mirrors. • Maintain kitchen cleanliness by wiping down countertops, cleaning appliances, and washing dishes. • Change bed linens and make beds. • Empty trash and recycling bins, ensuring proper disposal of waste. • Wash, fold, and iron laundry as needed. • Clean windows, glass surfaces, and mirrors. • Identify and report any maintenance issues or damages to the homeowner. • Ensure all cleaning supplies are stored safely and report when replenishments are needed. • Adhere to health and safety guidelines to maintain a safe environment. Qualifications: • Previous experience in house cleaning or a similar role is preferred. • Knowledge of cleaning products, supplies, and techniques. • Ability to work independently and manage time effectively. • Strong attention to detail and organizational skills. • Physical stamina to perform manual labor tasks, including lifting, bending, and standing for extended periods. • Trustworthy and respectful of clients’ privacy and property. • Excellent communication skills. Additional Requirements: • Flexibility to work various days and hours, including weekends if necessary. • Background check may be conducted prior to employment. Benefits: • Competitive pay. • Flexible scheduling. • Opportunities for advancement.
Urban Greens is a vibrant and health-conscious salad bar offering fresh, seasonal and innovative salads to our community. We are now looking for a reliable and hardworking kitchen porter to join our dynamic team, ensuring kitchen operates smoothly and efficiently. Key responsibilities: - Maintain cleanliness and hygiene throughout the kitchen, including washing dishes, utensils, and kitchen equipment. - Assist kitchen staff with basic food preparation tasks, such as chopping vegetables and preparing ingredients. - Ensure kitchen surfaces, floors, and storage areas are clean and sanitary at all times. - Manage waste disposal and recycling according to company policies. - Organize and restock cleaning supplies and kitchen equipment as needed. - Assist with unloading and storing deliveries to ensure proper stock rotation and food safety compliance. - Follow health and safety regulations to maintain a safe working environment for all staff. Requirements: - Previous experience in a kitchen porter or similar role is preferred but not essential. - Ability to work efficiently in a fast-paced environment. - Strong attention to detail and commitment to cleanliness. - A positive, can-do attitude and willingness to help where needed. - Good time management skills and the ability to work independently. - Knowledge of food safety and hygiene practices (training provided if needed). Your benefits: • A generous 50% discount at any Urban Greens location. • Enjoy a complimentary meal during your shift. • Uniforms will be provided. • You’ll have the benefit of 28 days of annual leave. • Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you.
About the job Company Description We are currently looking for an experienced Guest Service Manager to join us at The Hoxton, Southwark The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie! We have 192 bedrooms, 2 restaurants- Albie & Seabird and our first Working From_ location not just in London but Europe! Albie is our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera. Seabird is our rooftop restaurant on the 14th floor, boasting an impressive raw bar, London’s longest oyster list and panoramic views of the city. Seabird: Enjoy panoramic views in the heart of Southwark. Featuring an array of sea-to-table offerings with Portuguese and Spanish influences. Job Description What you’ll do… Support the running of our day to day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again Lead your team by example, keeping them involved and motivated; help them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions Contribute to our success as a business, by making sure the right rates are being used, managing overbooking levels and working with the team to make sure we have a full and happy house Making sure everything is running smoothly and looking sharp, working with the team to find solutions to any hick ups Qualifications What we’re looking for… Hotel or leisure related experience in a similar role If you’re familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get shit done You’re up for doing things differently and trying (almost) everything once If we got stuck in a lift together we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Guest Relations The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.