Director of Sales - Leeds
14 hours ago
Leeds
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. A WORLD OF REWARDS • Competitive annual salary, • Free and healthy meals when on duty, • Grow your Career!, • Personal Development programmes designed to support you at every step of your career, • A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing (, • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets), • Team Member Referral Program, • High street discounts: with Perks at Work • Develop and drive area sales activities for the benefit of their Cluster across all sales driven segments, including both demand and conversion., • Provide direction on the execution of the property's sales function, and support their hotels to deliver on their budget objectives., • Influence and implement strategies to close the gap in making revenue/EBITDA as well as gaining market share within their cluster., • Ensure that Hilton's sales systems are leveraged, and used effectively to help drive sales productivity ., • Develop powerful relationships and meaningful connections with decision makers and influencers within the top-producing accounts and HWS Account Teams, • Drive share of wallet growth from key clients across the cluster, • Maintain contact with major customers in order to support and assess sales effectiveness of hotels in the region and to provide a point of contact in the event of turnover, • Support hotel sales and GM&EE teams in conversion of Top Opportunities, • Actively participate in Commercial Focus Meetings/BFM meeting within their Cluster, • Drive Group revenue performance across rooms, function space and food & beverage.., • Support the hotels in evaluating and identifying business opportunities. Actively seek out new sources of business and emerging market opportunities., • Analyse Sales & performance KPIs and support with commercial activities accordingly., • Conducts regular risk/opportunity analysis of Sales performance, future BOB and pipeline and co-ordinates activities to mitigate risks., • Analyse account production and conversion performance and input to rate strategy and sales goals (SIP Targets)., • Support hotel commercial plans to ensure hotel budgets are met in the Sales Influenced Segments and GM&E., • Leverage insights from relevant Hilton and Market reports and implement strategy/tactic accordingly., • Control and coordinate participation in annual trade shows for the highest productivity and ROI for the cluster, • Responsible for planning and overseeing different initiatives or projects within the organization, from the initial idea through to completion to maximize hotel performance., • Reports, escalates and presents progress and outcomes to senior management and teams as needed, • Drives adoption in-market of best practice / improvement initiatives deployed by Sales Operations and the Centre of Excellence to maximize benefit for the region, and coaches team members., • Ensure hotel have adequate sales tools, materials, content for proposals and presentations and have sufficiently built plans around storytelling, destination, USPs, Competitive positioning and customer value. Drive CXM and Go one better culture through Sales and GM&E Sales team customer engagement., • Drive 'performance equals reward' culture, closely monitoring SIP performance, and ensuring that we recognize achievement and tackle areas of poor performance., • Coach teams in delivering sales excellence and driving more consistency in how we deliver exceptional sales experience to our customers., • Assists the General Managers and Cluster Commercial Director in ensuring that appropriate talent is in place, and supports recruitment of Sales Team Members. Involved in final selection and annual appraisal of all DOS. Helps to develop talent to achieve optimal performance., • Ensure effective adoption of available sales & GM&E training programs by hotels and identify requirements for additional training support, partnering with Centre of Excellence., • Drive Evaluates and Optimizes Sales and Deployment, Manning levels and Structures ., • Deep understanding of Proactive sales and GM&E sales best practice., • Strong customer focus and commercial acumen., • Target driven and outcome focus. Ability to prioritise., • Excellent external (client-facing) and internal communication skills., • Excellent written and verbal communication skills., • Strong presentation skills ., • Ability to analyse data in order to make effective decisions and recommendations., • Effective at resolving conflicts, lead change and ensure collaboration among others ., • Additional Requirements: Flexible with the ability to travel with the Cluster., • Experience managing large revenue portfolios and diverse customer segments • Minimum 2+ years of experience developing and implementing strategic sales plans, • Minimum 2+ years of experience presenting sales plans, strategies, and presentations to senior-level executives and constituent groups, • 2+ years of experience working in a collaborative, matrixed environment, • 2+ years of experience analyzing departmental financial data to support strategic and tactical decisions, • 3+ years of experience managing a sales team, • Minimum 2+ years of management or supervisory experience (managerial level), • Demonstrated ability to work with sizeable revenue streams, diverse customer bases, and dynamic sales channels, • Ability to travel at least 40% of the time within the assigned region, • High School Diploma or GED required, • 5 years of related sales experience, • Minimum 2+ years of progressive sales leadership experience • Experience with sizeable revenue diverse customers, and dynamic channels • Exposure to franchisee-based businesses, • 5+ years of hospitality experience, including previous Hilton experience, • Bachelor's degree (BA/BS) preferred, • 5 years of related experience, • 4+ years of management or supervisory experience (managerial level)