Seeking a headchef to provide an authentic indian culinary experience for a brand new startup based in South Croydon. Cuisines include but not limited to indochinese, punjabi, gujarati, along with some pub food. Ideally looking for someone with some level of experience. A team player who understands the core values of working towards a common goal A positive attitude that can handle the pressures of a busy environment. Package includes a competitve salary
As a Waiter/Waitress at The Truro, you are the face of our restaurant. Your role is to create a welcoming, efficient, and enjoyable dining experience for every guest, from the moment they arrive to the moment they leave. Key Responsibilities: • Greet customers warmly and guide them through their dining experience, • Take accurate orders and communicate clearly with the kitchen team, • Serve food and drinks promptly and professionally, • Be knowledgeable about our menu, ingredients, and allergens to assist guests, • Handle customer queries or concerns with patience and positivity, • Maintain cleanliness and organisation of the dining area, • Process payments accurately using our till system, • Work as part of a close-knit team to ensure smooth service, especially during busy periods What We Expect from You: • A friendly, confident, and respectful attitude at all times, • Excellent communication and customer service skills, • Ability to stay calm and focused under pressure, • Good attention to detail and personal presentation, • Punctuality, reliability, and a strong work ethic, • Willingness to learn about our Indo-African concept and menu, • Previous experience is a plus, but a great attitude and willingness to learn are more important.
Lead and supervise the staffs. Manage shift schedules, delegate responsibilities, and ensure team performance aligns with service standards. Maintain high levels of customer satisfaction by managing service flow, handling complaints, and ensuring prompt and friendly service. Act as the point of escalation for complex customer concerns. Oversee day-to-day floor activities including opening/closing procedures, cleanliness, stock display, and compliance with food safety and hygiene standards. Support onboarding of new staff and conduct on-the-job training. Ensure compliance with health and safety regulations, food hygiene legislation, and internal policies. Work with the kitchen and barista teams to monitor stock usage, place restocking orders when needed, and ensure availability of essential items. Report to the Management regarding staff performance, customer feedback, and operational issues.