Head of customer experience jobs in United Kingdom - Page 2

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Manager to join our team in Locke at Broken Wharf in London The role. Are you a natural leader? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the Food and Beverage team, overseeing the F&B team and reporting to the General Manager you’ll make sure guests feel genuinely special – from the moment they book to the moment they leave our F&B spaces IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Service Delivery Take responsibility for understanding and meeting and exceeding your quality objectives and KPIs. Be an SME is your required area and look to help create a knowledge culture in F&B. Ensure that you are fully conversant with relevant company policies, SOP’s, processes and operations, products, brands, promotions and services. When needed, take escalations and support the team; be responsible for answering telephone, emails and resolving any issues in a professional manner, in keeping with each brand approach. Follow edyn policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Log and manage complaints in line with the edyn complaints procedure; where possible provide solutions and alternatives within timeframes and follow up Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed SLAs Operational Excellence & Guest Experience Ensure seamless daily operations, balancing efficiency with high service standards. Lead and mentor F&B Head Host & Head Chef and drive a strong service culture maintaining brand reputation. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Implement relevant cost control measures while maintaining a premium guest experience. Team work Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent Financial F&B Accountability Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. · Drive cost efficiency across all departments while maintaining quality and service standards. Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities. Ensure compliance with all financial, legal, and regulatory requirements. People Leadership & Performance Management Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. Foster a culture of engagement, retention, and professional development IN THIS ROLE YOU WILL NEED THE FOLLOWING; Experience Education: · A bachelor’s degree in Hospitality Management, Business Administration, or a related field is desirable Experience: Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. Experience within the F&B industry is crucial, with a focus on taking on increasing levels of responsibility over time. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. A track record of providing exceptional customer service and building positive guest experiences. Experience leading and managing teams, including training, development, and performance management Skills: The ability to motivate and supervise staff, delegate tasks, and make effective decisions. · Leading service and your team from the front. Excellent people management skills, with a proven track record of developing teams. Advanced knowledge of food and beverage systems and service delivery. Strong analytical, decision-making, and problem-solving abilities. Ability to drive operational efficiency while maintaining high guest satisfaction levels. Strong communication and negotiation skills. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As an Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

We are looking for an experienced and motivated Restaurant Manager to join our team. The ideal candidate must be able to work well under pressure, lead a small team of 10 staff members, and ensure the smooth day-to-day running of the restaurant. Main Responsibilities Managing daily restaurant operations Leading and supervising staff Organising shifts and staff schedules Handling customer service and resolving complaints Opening and closing the restaurant Maintaining cleanliness and hygiene standards Managing stock and cash handling Training and motivating team members Requirements Previous restaurant or hospitality management experience preferred Strong leadership and communication skills Ability to multitask in a fast-paced environment Reliable, organised, and professional attitude Excellent customer service skills Ability to remain calm under pressure What We Offer Competitive salary Friendly working environment Career growth opportunities Supportive team

MUST HAVE EXPERIENCE IN QUALITY RESTAURANT! Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We’re searching for a dynamic Head Bartender to join our team and become part of something special. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Key elements of your role as Head Bartender involves overseeing the restaurant bar operations and Bartenders' work to ensure that they provide positive customer experience. Ensuring a smooth running of the bar. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

What You’ll Get Up To: • Demonstrate your passion for customer service to deliver a unique and special experience to guests., • Support your team to create a positive working environment and to be the best team that we can be., • Use your personable skills to respond to different situations and different customer requirements., • Show your experience and ability to manage large sections of guests during busy periods to deliver an impeccable level of service and attention to detail., • Demonstrate a desire to go further in your career and learn new skills., • All servers will begin their journey on a training rate tronc, once training has been successfully completed the tronc rate will be increased. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration

El Camion is a long-established Mexican restaurant in the heart of busy Soho. We serve a wide variety of agave spirits alongside a menu of Margaritas and classic cocktails. The kitchen serves fresh, vibrant dishes inspired by classic Mexican recipes from lunchtime to late night. Our basement cocktail bar, The Pink Chihuahua, is open from 6pm to 3am. The bar transitions from an intimate, low-lit space for cocktails and catch-ups, to a Tequila fuelled party with a Dj and a Dance floor. We are looking for a Bartender to join our team. Your responsibilities will include Preparing and presenting cocktails and drinks to a high standard Interacting with our guests in a friendly and welcoming manner Driving repeat business with your charming personality!! Keeping the bar areas clean and organised Working with the Head Bartender to help create new drinks and menus Our ideal candidate will have Experience as a Bartender in a fast paced restaurant or high volume bar Excellent all round product knowledge Good product knowledge of Tequila, Mezcal and Agave spirits A passion for customer service and the hospitality industry A great work ethic and attitude and an eye for detail Be punctual and well presented at all times You must be available and willing to work evenings and nights Typical shifts start at 6pm and finish after 3am We are closed on Sunday!! What we'll offer you A competitive wage plus tronc Employee discounts on food and drinks in the restaurant Meals on shift A fun working environment with a friendly team

Acme Fire Cult, is a live-fire concept from chef Andrew Clarke, in collaboration with 40FT Brewery. Acme Fire Cult offers a new approach to live fire cooking, where vegetables take centre stage, and where food and drink are intrinsically linked; from using beer by-products such as yeast and spent grain to make ferments and hot sauces, to using Acme’s favourite ingredients as adjuncts in beers. The restaurant is opposite the 40FT Brewery taproom in Dalston, East London, seating 50 inside and 60 outside on the covered and heated terrace. A large custom-made grill and smoker stand proudly in the covered yard, serving Acme Fire Cult flavours whatever the weather. Job requirements We are looking for a strong Waiter to join our team as we head into the busy spring season. You must have at least one years experience in a similar role. Benefits • Meals on shift, • 50% Staff Discount & Annual free meal, • Free Merch, • Staff Wellness, • Suppliers visits, • Staff Parties & Events, • Training & Development Budget, • Cycle to work Scheme, • Brewing Days with 40ft Brewery, • Skills Training in BBQ & Fermenting Days

Harris and Zei / Stanley Ley is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: • Customer Experience:, • Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service., • Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs., • Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. • Sales and Business Development:, • Drive sales through strong client relationships and ensuring an exceptional in-store experience., • Achieve and exceed sales targets by identifying and capitalizing on new business opportunities., • Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. • Operations Management:, • Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency., • Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments., • Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories., • Ensure that all customer orders are processed accurately and delivered within agreed timelines. • Team Leadership:, • Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals., • Conduct regular training for staff to ensure product knowledge and customer service excellence., • Set and monitor performance metrics for the team, providing feedback and support as needed. • Visual Merchandising:, • Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards., • Coordinate special promotions or events to drive foot traffic and increase sales. • Financial Management:, • Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget., • Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: • Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services., • Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service., • Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience., • Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations., • Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment., • Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings., • Problem-Solving: Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

Location: The Greyhound Kew, Kew, London Start Date: 01/06/2026 Salary: Competitive, based on experience About Us The Greyhound Kew is a beloved local pub that, a year into its exciting new chapter, has firmly re-established itself in the heart of the community. Blending traditional charm with fresh, modern energy, we are proud of what we have built so far and are focused on continuing to grow. We are looking for a passionate, hands-on Assistant Manager to join our established team at this exciting milestone and help lead the venue into its next phase of success. The Role As the Assistant Manager of The Greyhound Kew, you’ll work closely with the management team and ownership to keep the pub growing and running seamlessly. You’ll be a key presence on the floor, motivating the team, running busy shifts, and ensuring every guest leaves happy. This is a brilliant opportunity for a dedicated hospitality professional looking to take ownership of daily operations, develop their leadership skills, and maintain a venue that is a true hub for the local community. Key Responsibilities • Run day-to-day shifts with high energy, taking full responsibility for the pub in the manager's absence., • Help recruit, train, and mentor a dynamic, welcoming front-of-house and bar team., • Maintain exceptionally high standards of customer service, cleanliness, and health and safety compliance., • Assist with back-of-house administration, including stock control, ordering, and line cleaning., • Support the planning and execution of events, match-day promotions, and social media initiatives., • Lead by example on the floor, bringing positivity and professionalism to every service. Requirements • Previous supervisory or assistant management experience in a busy pub, bar, or restaurant environment., • A natural motivator with strong communication skills and a hands-on approach to leadership., • Confident running busy floor and bar services under pressure., • Must be local to Kew or the surrounding areas for easy travel., • Excellent organizational skills and a keen eye for detail., • Holding a Personal Licence is highly desirable (or a willingness to obtain one quickly). Why Join Us? • Be a key part of an established pub hitting its stride and looking toward future growth., • Great opportunity to develop your career with room for future growth into a General Manager role., • Work alongside supportive, enthusiastic ownership., • Competitive pay and a rewarding, collaborative work environment.

Nail Technician – Full Time / Part Time Orane Ickenham – Luxury Nails, Lashes & Spa Location: 87 High Road, Ickenham, UB10 8LH Transport: Free parking available | Only 2 minutes' walk from West Ruislip Station About Us Orane Ickenham is a luxury beauty salon offering premium nail, lash, beauty and Japanese Head Spa services in a modern, welcoming environment. We are passionate about delivering exceptional customer experiences and maintaining the highest professional standards. As our salon continues to grow, we are looking for a talented and enthusiastic Nail Technician to join our team on either a full-time or part-time basis. Key Responsibilities You will be expected to perform a wide range of nail services to a high professional standard, including: • Acrylic nail extensions and infills, • BIAB (Builder in a Bottle) applications and maintenance, • Builder Gel extensions and overlays, • Gel polish / Shellac applications, • Nail art and bespoke nail designs, • Manicures and luxury manicure treatments, • Pedicures and luxury pedicure treatments, • Nail preparation, shaping and cuticle work, • Maintaining excellent hygiene and salon cleanliness standards, • Delivering outstanding customer service and client care, • Recommending suitable treatments and aftercare products Essential Requirements • Minimum NVQ Level 2 in Nail Services (or equivalent recognised qualification), • Proven experience performing Acrylic, BIAB and Builder Gel treatments, • Competent in manicure and pedicure services, • Strong nail art skills and attention to detail, • Excellent customer service and communication skills, • Professional appearance and positive attitude, • Reliable, punctual and team-oriented Preferred Qualifications • VTCT Level 3 Diploma in Nail Technology (preferred), • Previous experience working within a luxury salon environment, • Additional beauty qualifications would be advantageous What We Offer • Competitive salary (depending on experience), • Free on-site parking, • Excellent transport links (2-minute walk from West Ruislip Station), • Luxury salon environment with premium clientele, • Ongoing training and development opportunities, • Career progression within a growing business, • Supportive and friendly team culture, • Opportunities to learn additional services and expand your skill set Working Hours Full-Time and Part-Time positions available Flexibility to work weekends and late appointments may be required. How to Apply If you are passionate about nails, beauty and delivering exceptional client experiences, we would love to hear from you. Please send your CV, qualification details and examples of your work/Instagram portfolio to apply. Orane Ickenham

The legendary Florentine brand All’Antico Vinaio, with over 30 years of experience in the food industry, has finally arrived in London! As an Assistant Store Manager you will play a key leadership role within our company, ensuring excellence in food quality, team performance, and operational efficiency. You will be responsible for guiding team along with the General Store Manager, maintaining high standards and supporting the overall success of the store. At All’Antico Vinaio, we’re not just looking for workers — we’re looking for people who believe in the brand, who are passionate, committed, and eager to grow within their role through dedication and enthusiasm. Key Responsibilities • Lead by example: meaning you must be the first to step behind the counter to make sandwiches or help out in the kitchen, • Team & work organization: Plan, coordinate, and supervise store operations, including shift scheduling and daily task allocation with the General Store Manager., • Recipe & preparation standards: Adhere to all company procedures for food preparation, ensuring consistency and accuracy., • Food quality assurance: Ensure that all food served to customers is of the highest quality, following company procedures and UK food hygiene regulations. What We’re Looking For • A hard-working individual eager to grow in the hospitality industry, • A leadership-driven individual capable of guiding a team, • A proactive, reliable and team-oriented mindset, • Someone respectful of the work environment and their colleagues, • A genuine passion for Italian food and culture, • Proven experience in a Assistant Store Manager role What’s On Offer • Full-time, 40-hour contract, • Competitive pay, • Paid overtime, • Staff meals and discounts, • Full training and clear career progression opportunities, • The chance to be part of an internationally recognised and much-loved brand Ready to join AV family in London? Apply now and be part of something truly special!

Location: On-site – Local Independent Retailer with Restaurant & Bar Shifts: Friday, Saturday, Sunday & Monday Evenings Hours: 16:00 – 22:00 24 Hours About Us We are a busy, friendly independent venue with a strong focus on quality drinks, great service, and a welcoming atmosphere. As a proud local business, we value team spirit, initiative, and creating a fantastic experience for every customer. The Role We’re looking for a hands-on Evening Cocktail Bar Tender to run bar operations across four key service evenings. This is an active, front-of-house role where you’ll lead from the bar — making drinks, managing service flow, and supporting the restaurant team to ensure smooth operations throughout the shift. You’ll also play an important part in driving sales by using your initiative to upsell, promote specials, and maximise revenue opportunities. Key Responsibilities Managing the bar during evening service Preparing and serving all bar drinks (cocktails, beers, wines, spirits, soft drinks) Delivering excellent customer service and guest engagement Supporting the restaurant team during busy periods Using initiative to grow bar sales and promote offers/specials Stock control and restocking the bar Maintaining cleanliness and organisation of the bar area Ensuring licensing and health & safety standards are followed Cash handling and end-of-night reconciliation (if required) What We’re Looking For :- Previous bar management or supervisory experience Strong cocktail and drinks knowledge A proactive approach to driving sales Confident working in a fast-paced environment Hands-on, team-player attitude Excellent communication and customer service skills Reliable and available Friday through Monday evenings What We Offer Friendly independent work environment Supportive team culture Staff perks/discounts

Baretto Coffee is an exciting new addition to the heart of Fitzrovia bringing the authentic charm of Italian-style coffee to London. We pride ourselves on serving specialty coffees and great sandwiches in a vibrant and welcoming atmosphere. Baretto is looking for a passionate and experienced Senior Barista to lead our team and take charge of daily operations at our Coffee shop We’re a small, quality-focused team committed to delivering great coffee, warm service, and a relaxed but refined experience to our customers. What You’ll Do Run daily operations Deliver exceptional customer service and build regular customer relationship Maintain high standards of cleanliness, presentation, and professionalism Ensure compliance with Health & Safety and Food Safety regulations Work hands-on making coffee – latte art and barista skills are essential Support stock ordering and inventory control About You Proven experience in a café or coffee shop Barista role Excellent communication and leadership skills Strong barista skills, including latte art Confident with health & safety and food hygiene practices Organised, proactive, and able to take initiative A team player with a genuine passion for hospitality and Italian coffee culture What We Offer: • Competitive Salary: We value our team and offer a great salary to reflect that., • 28 Days Holiday Allowance., • Pension Plan: Secure your future with our comprehensive pension scheme., • Free Coffee: Stay energized with complimentary coffee during your shift!, • Training plan., • Job Types: Full-time, Part-time, • Benefits:, • Company pension, • Discounted or free food, • Employee discount, • Experience:, • head barista : 2 years (preferred), • Latte Art, • Customer service, • Work Location: In person

We’re Hiring at 93 Degrees Coffee – Join Our Team and Help Shape the Future of a Local Favourite About Us: 93 Degrees Coffee is a well-loved, premium coffee shop rooted in Italian and French café culture. Since 2019, we’ve been serving Illy coffee, homemade lasagna, fresh Italian paninis, soups, and whole food meals – all crafted with care and served with warmth. As we head into an exciting new chapter, we’re refreshing our brand and operations – and we’re looking for exceptional talent to join us. Who We’re Looking For: We’re hiring for two levels of roles, both essential to delivering our 5-star service: Open to Full & Part time 1. Cooks & Baristas You’ll: • Prepare high-quality breakfasts, pastas, paninis, and light homemade meals., • Brew exceptional Illy coffee with consistency and precision., • Provide warm, efficient, and reliable customer service., • Maintain a clean, fast-paced kitchen and front-of-house environment., • Use our POS system and follow opening/closing procedures. 2. Senior Staff – Baristas with Leadership Drive You’ll do all of the above plus: • Take ownership of inventory, ordering, and “just-in-time” stock management., • Help refine our food and drink offering as part of our brand refresh., • Adapt to new food trends and improve our menu quality and efficiency., • Drive business growth by supporting our management with day-to-day operations., • Motivate and guide junior staff with a customer-first approach. Why Join Us? ✅ Competitive Pay (Based on Experience) 🎯 Bonus Potential & Wage Increases Linked to Business Growth 💼 Autonomy & Responsibility in a Family-Run Business 🕰️ Flexible Scheduling (Ideal for Long-Term Team Members) 🌱 Be Part of Our Refresh and Growth Strategy in 2025 What We Expect: • Strong barista skills (non-negotiable), • Efficient under pressure and fast-paced environments, • Excellent customer service and communication skills, • Reliable, organised, and a team player, • Passionate about food, coffee, and continuous improvement Sound like you?

Join Dolci coffee&juice, a new and ambitious café striving to become one of London's top coffee destinations. We are seeking a dynamic and experienced Store Manager to lead our team and ensure exceptional operational standards and customer experiences. Responsibilities include: • Overseeing all daily café operations, ensuring smooth and efficient service., • Leading, motivating, and developing a high-performing team, including hiring, training, and scheduling., • Maintaining high standards of customer service, ensuring all guests have a memorable experience., • Managing inventory, ordering supplies, and controlling costs to maximize profitability., • Ensuring compliance with all health, safety, and hygiene regulations., • Driving sales initiatives and achieving business targets., • Handling customer feedback and resolving issues effectively., • Upholding the café's brand image and ensuring a welcoming atmosphere. We are looking for someone with: • Proven experience in a managerial role within the hospitality or coffee shop sector., • Strong leadership abilities with a passion for team development., • Excellent communication and interpersonal skills., • A customer-centric approach and attention to detail., • Ability to thrive in a fast-paced environment and manage multiple priorities., • Knowledge of café operations and food safety standards. If you are a passionate leader eager to contribute to the growth of a new and exciting brand, we encourage you to apply.

At Arla Brasserie, we are dedicated to creating an exceptional dining experience for our customers. As we open our doors, we are looking for a motivated Café Supervisor to lead our team, ensuring high standards of service and operational excellence. Key Responsibilities: • Oversee daily operations, ensuring smooth and efficient service., • Lead, train, and mentor staff, fostering a positive team environment., • Manage inventory, ordering supplies, and controlling costs., • Handle customer inquiries and resolve any issues with professionalism., • Ensure compliance with health and safety regulations. Qualifications: • Previous experience in a supervisory role within the food and beverage industry., • Strong leadership and team management skills., • Excellent communication and problem-solving abilities., • Ability to work in a fast-paced environment and adapt to changing situations., • Flexible availability, including weekends and holidays. What We Offer: • Competitive salary and tips., • A dynamic and supportive work environment., • Opportunities for career advancement and professional development.

ast. Fresh, Fearless Are you ready to join one of the best Italian Restaurant on London. Our mission to serve the most authentic and freshest taste of Italy to customers within 4 minutes! As we grow across London, we are looking for thoughtful & free spirited leaders to come and deliver the Hop experience across our new refurbished restaurant. Do you come from the world of Hospitality? Ready to join something special? Ready to Lead, Grow, and Thrive? Let’s do it! As a waiter you will support the restaurant in running a fantastic Fast food Italian service and delivering great restaurant performance. This isn’t just another waiter role - it’s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you’re at your best, our team and our guests feel it too. If you’re an operator with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we’d love to have you on board. Come be a part of something different—where the only thing we put in a box is our food!

About the Company Vanquish Fitness was created in 2015 by two school friends, Oliver Maloney and Ruben O’Brien, and is now, not just an apparel brand and online retailer, but one of the fastest growing fitness communities in the world! Our mission is to inspire our colleagues on their pursuit of self defined greatness. Providing the time and resources that our employees need to strive to become Better Than Yesterday. About the Role We have an exciting opportunity within our Customer Service Team for someone to join us on a permanent full-time contract after successfully completing a 6-month probationary period, alongside an advanced title of ‘Junior Customer Service Executive’. We are looking for someone with a positive attitude, hardworking ethic and some knowledge within customer service, if you have more experience, then that’s always a bonus! We are looking for someone who encompasses our values and mission, and is excited about the idea of supporting our customers to have the best experience with our products and within our community. You will be the voice for our customers, so a compassionate, professional, and understanding nature is a must. You should also be a quick thinker, problem solver, team player, who is organised and has excellent written communication. You must be a highly motivated individual and eager to learn and provide the best service. Duties and Responsibilities • You will be able to provide First Class customer care via Gorgias and similar platforms., • Manage all customer communication efficiently and promptly., • Cooperate with couriers daily to resolve shipment issues or delays., • Proactively collaborate with the team to develop solutions for recurring queries or complaints., • Ensure adherence to Vanquish policies and procedures., • Relay relevant customer feedback to the Head of Customer Services and other relevant departments to optimize the customer experience. Please note: This role will require working some half-day Saturdays per month, from home. About You • Exceptional Customer Service experience, • Excellent customer service skills, • Computer literacy, including Microsoft Office and Gmail, • Fluency in English (written and spoken), • Ability to work well under pressure and adapt to change, • A highly motivated individual that is focused on developing, customer service, and using initiative., • Effective team player with a positive, hard-working attitude, • Ideally, experience with platforms such as Zendesk, Shopify, and social media, including live chat Benefits 35 hour working week Annual apparel allowance Discounts on everything Vanquish Attendance to our community events Free drinks in the office Company Socials Hybrid working (2 days from home) 35 hour working week Free Parking Modern office in the grounds of a beautiful House gardens, perfect for lunch time walks to get your steps in

Chef de Partie - Battersea The Northcote Saviour – Chef de Partie Salary: £14.00 plus service charge Location: Northcote Road, Battersea, London About The Northcote Saviour Opened in November 2024, The Northcote Saviour is a vibrant new neighbourhood pub and cocktail bar on Northcote Road, Battersea. We’re part of Saviour Bars Limited, a small independent group of bars and pubs focused on creating inviting, community-driven spaces that pair great craft beer, wine, and cocktails with fresh small plates and genuine hospitality. Ever worked for a company with minimal staff, and felt under constantly under pressure? That's not us - we hire confident people who want to engage with our customers, and want them back again and again. There's no closing early here; we're about giving the guest the best experience possible, in an old school hospitality kind of way, and that's why we continue to grow year on year. Job Description – Chef de Partie We’re looking for a talented Chef de Partie to join our kitchen team. You’ll be working with fresh, seasonal ingredients to deliver high-quality, modern small-plate dishes from our busy open kitchen (80 covers) In the absence of the Head Chef, you’ll take responsibility for leading service and maintaining consistency across the team. This is a Full-Time role, and will involve predominantly evenings and weekend shifts What We’re Looking For Experience as a Chef de Partie or Line Cook in a fresh-food London kitchen. (London experience ideal) Passion for quality ingredients, flavour, and presentation Experience in independent venues or high-street groups using fresh produce A confident communicator – comfortable working in an open kitchen and engaging with guests Team-focused, organised, and calm under pressure Benefits & Pay • £14.00-£16.00 (including service charge), • Excellent development opportunities towards Sous Chef, • Company discounts across all Saviour Bars venues, • Meals on duty & staff socials, • Supportive, fun working environment with real progression. Why Join Us At Saviour Bars we believe great pubs start with great people. You’ll join a team that cares about fresh food, local community, and genuine hospitality – with opportunities to grow as we do. How to Apply Click Apply Now and send us your CV – tell us why you’d be a great fit for The Northcote Saviour. We review applications daily and will contact short-listed candidates directly.

Head Waiter / Supervisor 🍽️ 📍 southall 💷 Competitive Pay 🕒 Full-Time We are looking for an experienced and professional Head Waiter / Supervisor to join our team. The ideal candidate will have strong leadership skills, excellent customer service, and experience managing front-of-house operations in a busy restaurant environment. Responsibilities: • Supervising and supporting front-of-house staff, • Delivering excellent customer service, • Managing bookings, seating, and service flow, • Training and motivating team members, • Handling customer queries and complaints professionally, • Ensuring cleanliness and high service standards at all times Requirements: • Previous experience as a Head Waiter, Supervisor, or senior front-of-house staff, • Strong communication and leadership skills, • Ability to work in a fast-paced environment, • Smart appearance and professional attitude, • Flexible availability including evenings and weekends We Offer: ✅ Competitive salary ✅ Friendly team environment ✅ Staff meals ✅ Career progression opportunities 📩 Apply now with your CV and experience.

We’re looking for an experienced Barista to join the team at Fika Hackney. You’ll be confident preparing high-quality espresso-based drinks, maintaining consistency during busy service, and creating a warm, welcoming experience for every customer. The role involves dialling in coffee, latte art, managing workflow under pressure, handling orders efficiently, and keeping the coffee station clean and organised throughout the day. The ideal candidate has previous specialty coffee experience, strong communication skills, attention to detail, and a positive team attitude. You should be comfortable working in a fast-paced café environment, passionate about coffee and hospitality, and able to bring energy and professionalism to every shift. Weekend availability and flexibility are preferred.

Sous Chef Salary – Up to £18.92 per hour depending on experience, PLUS BONUS At Caravan, we share a love of mighty fine coffee, hand crafted good food and friendly vibes. Since 2010, we have built our award-winning restaurants and roastery as well as investing time, money and resources into initiatives that have a positive impact on the world around us. We believe in pushing boundaries and challenging perceptions, championing people, community, diversity, inclusion and sustainability. We're thrilled to have the opportunity to invite a fun, talented, prolific Sous Chef who knows how to support & inspire a team, and who's passionate about cuisine and wants to share that passion with their team & guests. We would love to hear from you if you’re up for a new venture and a fresh start. It’s an exciting time to join us as we’re looking forward to expanding in the coming years, with new openings on the horizon. To say thanks for choosing us, we also offer our Sous Chef and all teams: • Free meals & drinks when working, • Dining discount when visiting with family & friends., • Coffee discount, • Bike to work scheme, • Mental health and well-being support, • Financial health education and support, • Leadership training and development, • Birthday & Anniversary Treat - on your birthday and on your work anniversary, you'll receive a Caravan voucher to spend in any of our restaurants, • Development and career progression, 80% of all our management roles are filled internally. What you'll be doing as a Caravan Sous Chef: • You’ll be serving up our ‘well-travelled’ food, which is inspired by flavours from our founders’ native New Zealand, as well as their global travels., • Support the restaurant team with our ‘Caravan of Love’ customer experience, • You will work with your Head Chef to nurture and develop your team leading them from the front in every service., • You will be open to learning in order to develop your knowledge and skills and you’ll take ownership of your role and your kitchen., • We work with Fourth, FnB and Harri so it would be great if you have experience with these systems, although we can always show you the ropes if you haven’t. Caravan Values We live by 4 core values. We expect our Sous Chef and all our teams to live, promote and role model these values at all times; 1. Caravan of Love, 2. No boundaries, 3. Well-travelled, 4. All welcome Sustainability • We expect our teams to support environmental stewardship targets and efficiency goals by following departmental environmental policies and monitoring own usage of vital resources such as energy, disposable goods, and food waste, to name a few. Diversity & Inclusion • All our teams must respect individual differences with regards to identity, national and cultural background, and level of experience in all interactions while at work, including with members of the public.

Costa Coffee Manager We are looking for an experienced and motivated Costa Coffee Manager to lead our busy store and inspire the team to deliver exceptional customer service. Key Responsibilities: Oversee daily store operations Lead, support and develop the team Deliver excellent customer service standards Drive sales and store performance Maintain high standards of cleanliness and food safety Ensure full compliance with Costa brand standards What We’re Looking For: Previous management or supervisory experience Strong leadership and communication skills Ability to work in a fast-paced environment Positive, organised and hands-on approach Passion for customer service and team development Benefits: Lifestyle Card Free drinks on shift Staff discount Employee Assistance Programme Career development opportunities

Job description We are looking for a super star experienced restaurant manager to join our vibrant team! We have an exciting opportunity to join the team at our 40 cover fresh pasta restaurant within the vibrant bustle of Brixton Market SW9. The Concept: La Nonna Pasta Fresca serves traditional Italian pasta dishes in a contemporary open kitchen setting. All of our pasta and sauces are made in house each day with true Italian passion, only using the freshest of ingredients. We need a restaurant manager who will: • Be responsible for the day to day activities at the restaurant, • Lead, coach and develop a successful team who take pride in their work, • Set standards to consistently deliver the best quality food and outstanding service to all, • Work with us to build an exceptional reputation and hunger for our food! The Ideal Candidate will: • Be passionate about food and delivering a first class customer experience, • Have at least 3 years experience in a restaurant manager position, • Be an exceptional communicator, • Have a great work ethic that they can instil in others, • Have experience of leading a successful team in a fast paced environment, • Be calm under pressure, and work using their own initiative Experience of working in a fresh pasta restaurant is a real bonus!

Job Summary We are seeking a motivated and experienced Barista/Supervisor to join our vibrant team. This role involves preparing and serving high-quality beverages, ensuring excellent customer service, and supervising daily operations to maintain a welcoming environment. The ideal candidate will possess strong organisational skills, a passion for coffee, and the ability to lead by example. This position offers an opportunity to develop leadership skills whilst delivering exceptional service in a fast-paced setting. Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. Responsibilities • Ensure food safety and hygiene standards are consistently maintained throughout all operations., • Manage customer orders efficiently, ensuring accuracy and timely service., • Handle cash register operations, process payments accurately, and manage daily financial transactions., • Monitor stock levels and place orders for supplies as needed., • Uphold health and safety regulations at all times, promoting a safe environment for staff and customers., • Supporting with store procedures including, opening or closing the store, cash handling, and safety and security, • Supporting your fellow staffs during periods of high volume to keep the store operating, • Anticipating and delivering on your customer and store needs by getting to know your store environment and customers, • Supporting in creating the third place environment during each shift, • Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections, • Maintaining a clean and organised workspace for your customers and staffs, • Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards Qualifications • Proven barista experience with knowledge of coffee brewing techniques and beverage presentation., • Experience in serving customers in a fast-paced environment with excellent interpersonal skills., • Knowledge of food safety standards and best practices in food handling., • Basic maths skills for cash handling and inventory management., • Strong time management abilities to prioritise tasks effectively during busy periods., • Previous supervisory or leadership experience is desirable but not essential; leadership qualities will be developed on the job., • A friendly attitude with excellent communication skills and a professional demeanour. This role is ideal for individuals passionate about coffee culture who wish to grow their career within the hospitality industry while delivering outstanding customer experiences in a supportive team environment. In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include: • Free drinks and food when you’re on shift, • Bean stock options for all staffs, • Comprehensive training (including coffee knowledge!), • A free bag of coffee each week and a 30% staff discounts on food, beverages, and merchandise, • Great long-term career opportunities in store So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.

Head Chef – Italian Cuisine 📍 Location: Fiorenza Restaurant, London 💷 Salary: From £47,000 per annum (depending on experience) 🕒 Job Type: Full-time, Permanent About Fiorenza Restaurant Fiorenza Restaurant is a well-established Italian dining destination in London, renowned for delivering authentic Italian cuisine and exceptional customer experiences. We are currently seeking an experienced and passionate Head Chef to lead our kitchen team and maintain the highest culinary standards in a fast-paced, high-quality restaurant environment. This is an exciting opportunity for a talented culinary professional with strong leadership skills and a deep understanding of traditional Italian cuisine to join a growing hospitality business. Key Responsibilities • Lead and manage all kitchen operations on a daily basis, • Prepare and present authentic Italian dishes to exceptional standards, • Design and develop seasonal menus in collaboration with management, • Supervise, train, and motivate kitchen staff, • Ensure consistency, quality, and presentation across all dishes, • Manage food ordering, stock control, and cost management, • Maintain high standards of cleanliness, hygiene, and food safety, • Ensure compliance with all health & safety and HACCP regulations, • Work effectively under pressure in a busy kitchen environment Candidate Requirements • Minimum 2 years’ experience as a Head Chef or Senior Sous Chef in a high-end restaurant or 5-star hospitality environment, • Strong expertise in authentic Italian cuisine, ingredients, and cooking techniques, • Excellent leadership, communication, and team management skills, • Experience managing kitchen operations, rotas, and food costs, • Ability to work in a fast-paced, high-pressure environment, • Strong organisational and multitasking abilities, • Passionate about food quality, presentation, and customer satisfaction, • Food Hygiene certification preferred Salary & Benefits • Competitive salary from £47,000 per year, depending on experience, • Career progression opportunities within a growing hospitality group, • Supportive and professional working environment, • Staff meals and additional company benefits How to Apply If you are a passionate and experienced Head Chef with a love for authentic Italian cuisine, we would love to hear from you.

We are seeking an experienced and passionate Barista Supervisor to join our team. In this role, you will be responsible for overseeing daily operations at the coffee bar, ensuring exceptional service and high-quality beverages. You will lead by example, fostering a positive and efficient work environment. Key Responsibilities: • Supervise and train barista staff, ensuring adherence to quality and service standards., • Prepare and serve a variety of coffee, tea, and other beverages to customers., • Maintain a clean, organized, and inviting coffee bar area., • Manage inventory, stock rotation, and ordering of supplies., • Handle customer inquiries and resolve any issues to ensure satisfaction., • Operate and maintain coffee equipment, performing minor troubleshooting as needed., • Process transactions accurately and efficiently., • Contribute to a positive team atmosphere and uphold company values. Requirements: • Proven experience as a barista, with previous supervisory or leadership experience preferred., • Extensive knowledge of coffee preparation techniques and equipment., • Excellent customer service and communication skills., • Ability to work effectively in a fast-paced environment., • Strong organizational and problem-solving abilities., • Passion for coffee and a commitment to delivering outstanding experiences., • Flexibility to work various shifts, including weekends and holidays. If you are a dedicated professional with a love for coffee and a knack for leadership, we encourage you to apply!

Elvet Steakhouse Restaurant Manager Full-Time / Part-Time About the Role Elvet Steakhouse is seeking an experienced and motivated Restaurant Manager to lead daily operations, deliver exceptional guest experiences, and maintain the high standards of a premium steakhouse environment. The ideal candidate is a strong leader with excellent hospitality skills, operational knowledge, and a passion for customer service. Key Responsibilities • Oversee daily restaurant operations, ensuring smooth and efficient service, • Lead, train, and motivate front-of-house staff to deliver outstanding customer experiences, • Maintain high standards of food quality, presentation, cleanliness, and service, • Manage staff scheduling, attendance, and performance, • Handle guest feedback and resolve complaints professionally, • Monitor inventory levels and coordinate ordering with suppliers, • Ensure compliance with health, safety, and hygiene regulations, • Support revenue growth through upselling, promotions, and operational efficiency, • Collaborate with kitchen and bar teams to maintain seamless service, • Monitor budgets, labour costs, and operational expenses Requirements • Previous experience in restaurant or hospitality management, • Strong leadership and team management skills, • Excellent communication and customer service abilities, • Ability to work in a fast-paced environment, • Knowledge of restaurant operations, food safety, and hospitality standards, • Strong organisational and problem-solving skills, • Flexible availability, including evenings and weekends Preferred Qualifications • Experience in a steakhouse or restaurant environment, • Strong organisational and multitasking skills, • Experience managing staff schedules, training, and performance, • Right to work in the UK What We Offer • Competitive salary, • Staff meals, • Opportunities for career growth and development, • Supportive and professional team environment How to Apply Please submit your CV and a short cover letter outlining your experience and suitability for the role.

Must have experience in quality restaurants and have a passion for attentive customer service we offer 4 days a week with share of tips

CC Commercial Cleaners is looking for a motivated Field Sales & Lead Generation Representative to help identify and generate new commercial cleaning opportunities across London. This is an ideal role for someone confident, proactive, and comfortable speaking with businesses face-to-face. Your role will involve visiting commercial areas, identifying potential cleaning opportunities, and helping build relationships with businesses including: • Offices, • Restaurants & cafés, • Pilates & wellness studios, • Retail stores, • Clinics & healthcare premises, • Newly refurbished commercial units Responsibilities: • Visiting commercial areas across London, • Identifying businesses requiring cleaning services, • Speaking with business owners/managers, • Collecting site information and lead details, • Sending photos/videos of potential opportunities, • Booking appointments/site visits where possible, • Supporting business growth and outreach efforts Requirements: • Confident communication skills, • Presentable and professional appearance, • Self-motivated and reliable, • Comfortable walking/travelling across London, • Previous sales or customer-facing experience preferred but not essential What We Offer: • Flexible working structure, • Performance-based incentives, • Opportunity to grow with a developing commercial cleaning company, • Supportive and ambitious environment Location: London (field-based) To apply, please send a short introduction with your experience and availability.

We have a full-time position within our outlet at Seven Dials Market- one of London's most beautiful and vibrant food halls. WHO WE ARE: Yum Bun is an award winning independent food business established in 2010 two street food kitchen outlets in central London. We care about our team as much as we do our product - which is a lot (!) we’ve been awarded TIME OUT 13th best street food company in London and EasyJet Magazine ‘Top Ten in Europe’. THE PERSON WE ARE LOOKING FOR: We’re looking for an energetic, hands-on Supervisor to help lead our fast-paced restaurant team. As a key member of the management crew, you’ll ensure every shift runs smoothly — delivering great food, excellent service, and a clean, friendly environment. WHEN? The earliest shifts start at 8am and the latest shifts end by 11:30pm. THE ROLE: You will be supporting the manager to lead the team in handling very busy quick paced services in our street food kitchen. We are a small team and you will be trained to work in all aspects of food preparation and front of house service in addition to your supervisory role. Key Responsibilities • Supervise daily restaurant operations and team performance, • Lead and motivate team members to deliver top-quality customer service, • Ensure food safety, hygiene, and company standards are consistently met, • Handle inventory checks, and stock ordering, • Support training and development of new team members, • Deal with customer queries or complaints professionally and efficiently, making sure every customer leaves happy About You • Previous experience in a supervisory or team leader role in food service or hospitality., • Strong communication and leadership skills, • Ability to work under pressure and stay positive during busy periods, • Reliable, punctual, and hands-on attitude, • Flexibility to work evenings, weekends, and holidays as needed WHAT WE OFFER: Training and development within a positive dedicated team. Work / life balance Growing Independent business with potential for career progression Quality product and company values Free meal on shift HOW MUCH? The hourly rate is £15 per hour while on training and will increase to £16 when fully trained.

Maison Francois – Green Park, London Senior Chef de Partie Full time £17.11 per Hour What we offer: • Referral scheme – up to £700 each new employee you refer (T&C’s apply), • Supplier trips to visit our supply chain and see the wonderful farms our food comes from, and the vineyards our wine is from., • Extra holiday day on your birthday after 2 years of service, • £150 voucher to dine at Café/Maison François after each completed year of service, • Staff discount 35% of the total bill (after probation period), • Counselling services and 24 hour in moment support, • Family Care, support with childcare, eldercare and pet care, • Access to the GP Surgery Web App 24/7, 365 days, • Legal assistance helpline, • Summer and winter staff party with fine drinks, food, games and lots of FUN!, • Employee of Month - £50 voucher Who you will be: • Previous experience as a Chef de Partie or Senior Chef De Partie within a high-volume restaurant, • Knowledge of preparing, cooking, and presenting dishes in your section, • Experience of training and supervising junior chefs, • Ensuring the quality of raw and cooked food, and that food hygiene standards are met, • Ordering and managing stock, and monitoring portion and waste control, • Helping the sous chef and head chef develop new dishes and menus, • Ability to work under pressure and as part of a team, • Keen attention to detail in maintaining the highest levels of service Who we are: From dawn to dusk, and all through the night, our teams are working hard to ensure every one of our guests can enjoy the best experience of Maison François possible. The bustle of the morning preparations, the stoves lit and ovens roaring, the pastry chefs crafting elaborate concoctions, coffee brewing, waiters twirling, phones ringing, chefs searing and grilling, trolleys wheeling, fresh produce landing, wine pouring, and customers arriving from left and right, in a theatre of the senses and delight. You must have the right to work in the UK to be considered

Job Overview: We are seeking a highly motivated and experienced Assistant Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Qualifications & Skills: Experience: experience in a high-volume restaurant or hospitality environment. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Benefits: Company pension Discounted or free food Employee discount

We are seeking a Head Server to lead the team of waiting staff during peak hours. The successful candidate will have a minimum of two years of professional experience as a server, and have exceptional interpersonal skills which will allow him or her to handle a high level of stress in a fast-paced environment. Our Head Server is responsible for supervising and leading the team, developing new servers and ensuring that employees are available at all times. Responsabilities: • Make sure that the bar is set up and dressed properly prior to service, • Maintain a clean and orderly the area, in extreme cases remove slovenly patrons from the premises, • Maintain and present complete and accurate section meal tickets to the kitchen staff, • Be responsible for helping wait staff and bussers with clearing and resetting of tables after service, • Ensure that food and drinks orders have been recorded correctly, • Ensure that all customers have been greeted, • Ensure compliance with food safety regulations and best practices, • Train new employees, • Monitor inventory levels and assist in ordering supplies if needed, • Provide constructive feedback to team members, • Opening and closing duties. Join us as we strive for excellence in our operations while fostering a positive work environment for our team!

Cinta Café is a neighbourhood café in London known for great coffee, fresh food, and a warm, welcoming atmosphere. We’re looking for a confident Breakfast Chef with strong baking skills to join our small, friendly team. You’ll be part of a hands-on team of 6, focused on creating high-quality food and a space our regulars genuinely enjoy returning to. Hours & Pay 3 days per week (with potential for additional shifts) 6:30am – 1:30pm 30-minute unpaid break per shift £14 per hour What You’ll Be Doing Preparing and cooking breakfast and brunch dishes during service Baking and preparing pastries, cakes, and other baked items Supporting with prep for lunch service Creating fresh, seasonal salads and contributing ideas for lunch specials Maintaining a clean, organised kitchen and storage areas Managing prep, stock rotation, and food safety standards Supporting the wider team during busy periods Working efficiently during fast-paced morning service Helping maintain the warm, community-focused atmosphere we’re known for What We’re Looking For Confident breakfast chef with previous experience in a busy kitchen Strong baking skills are essential Experience with pastries or bakery work is a huge bonus Someone creative with food and confident developing colourful, fresh salad and lunch ideas Organised, proactive, and able to work with urgency Calm under pressure and able to manage a busy breakfast service Reliable, hardworking, and team-oriented Someone who takes pride in presentation and consistency Why Join Cinta A genuinely lovely working environment A loyal customer base you’ll get to know A supportive, close-knit team Creative input encouraged As we head into summer, we get significantly busier — so it’s a great opportunity to be part of a fast-paced, energetic service environment

Zaffran, an Indian restaurant with a decade of success in the Food and Beverage Industry, is seeking an experienced and dedicated individual to lead and oversee all aspects of its daily operations. The ideal candidate will bring 5-7 years of proven experience in restaurant supervision, demonstrating a strong track record of operational excellence and effective team management. Key responsibilities include ensuring seamless service delivery, maintaining high standards of customer satisfaction, and fostering a positive and productive working environment. Join our vibrant culinary team where hard work and dedication are valued.

About Pulsle Pulsle is a B2B SaaS operational intelligence platform built for multi-location operators in hospitality, beauty, fitness, healthcare, and retail. We help chains, franchises, and groups capture critical signals, from both customers and frontline staff, before they turn into churn, negative reviews, resignations, or compliance incidents. We have two products under one roof: • Pulsle Clients — captures private customer feedback post-visit before it becomes a public negative review, while routing happy customers to Google and TripAdvisor., • Pulsle Frontline — an anonymous, third-party-operated reporting channel for employees to surface HR concerns, safety hazards, compliance risks, and operational issues before they escalate. Both products turn raw signal into operational intelligence: pattern detection, severity scoring, cross-location benchmarking, and executive-ready reports, all powered by AI. The Role We're looking for a hungry, self-directed Sales Executive to own the full sales cycle for both Pulsle products. You'll prospect, pitch, and close multi-location operators across the UK. This is a remote-first role with no cap on what you can earn. You'll be selling directly to operations leaders, HR/People heads, marketing decision-makers, and C-level executives at restaurant chains, hotel groups, salon and gym franchises, dental and aesthetic clinics, and similar multi-site businesses. What You'll Do • Run the full sales cycle: prospecting, outreach, discovery, demo, negotiation, and close, • Build and manage a qualified pipeline of single location and multi-location operators (3–20 locations and PE-backed chains with 100+), • Lead consultative product demos tailored to each prospect's vertical and pain points, • Manage pilots, onboarding handoffs, and expansion conversations within accounts, • Feed market intelligence and prospect objections back into product and positioning What We're Looking For • B2B SaaS sales experience, ideally with SMB or mid-market accounts, • Proven track record of closing inbound and outbound deals end-to-end, • Comfortable selling into hospitality, beauty, fitness, healthcare, or franchise verticals (a strong plus, not a hard requirement), • Strong written and verbal English, • Self-starter mentality, this is a remote, founder-led environment with no hand-holding, • Familiarity with tools like Instantly, Hunter.io, HubSpot or similar CRMs, and modern outbound stacks, • Disciplined pipeline hygiene and CRM rigor Compensation • 55% commission, uncapped on all deals you close, • Performance bonuses for hitting and exceeding monthly and quarterly targets, • No base salary, this role is built for closers who want unlimited upside and full ownership of their earnings, • Fully remote, work from anywhere Why Pulsle • Get in early at a founder-led SaaS company with two distinct products and active pipelines across 8+ countries, • Sell a product with a clear, differentiated wedge against incumbents, • Direct line to the founders, your feedback shapes the roadmap, the pitch, and the playbook, • Genuine uncapped earning potential with no territory restrictions

Job Title: Marketing Manager Company: WELLIAM TRADE LTD Location: Fabric Floor, 8th Floor, International House, Canterbury Crescent, London, England, SW9 7QE Salary: £51,000 per annum (depending on experience) Job Type: Full-time, Permanent About Us WELLIAM TRADE LTD is a UK-based company specialising in the agency and distribution of textiles, clothing, footwear, leather goods, and related fashion products. We work closely with international suppliers and UK-based clients, supporting product positioning, market expansion, and commercial growth within the fashion and retail sectors. The Role We are seeking a dynamic and commercially driven Marketing Manager to lead our marketing strategy and enhance brand presence across the UK and international markets. This role is ideal for a candidate with strong experience in fashion, textile, or retail-related industries. Key Responsibilities • Develop and implement comprehensive marketing strategies aligned with company objectives, • Manage and optimise digital marketing campaigns across multiple channels (social media, SEO, paid ads, etc.), • Conduct market research to identify trends, customer needs, and competitive positioning, • Collaborate with suppliers and partners to promote products effectively in the UK market, • Oversee branding, promotional materials, and product positioning strategies, • Manage marketing budgets and track campaign performance, • Build and maintain relationships with key stakeholders, including clients and distributors, • Support business development initiatives through targeted marketing efforts, • Requirements, • Bachelor’s degree or above in Marketing, Business, or a related field, • Minimum 3 years’ experience in marketing, preferably within fashion, textiles, or retail sectors, • Strong understanding of UK and international market trends, • Experience in digital marketing tools and analytics platforms, • Excellent communication and organisational skills, • Ability to work independently and manage multiple projects, • Fluent English required; additional languages (e.g. Mandarin) are a plus, • What We Offer, • Competitive salary package, • Opportunity to work in an international trading environment, • Career progression within a growing company, • Exposure to global fashion and retail markets, • How to Apply, • Please submit your CV and a brief cover letter outlining your suitability for the role.

At Monty’s, we do things properly. Fresh food, big flavour, fast service and genuine hospitality. We are looking for a strong Assistant Manager who can help lead the day to day operation, keep standards high and support the team in delivering a great service, every shift. This is a hands on role for someone who knows how to keep a restaurant running properly. You will be involved in the full operation, from preparing for service and managing stock, to leading the team on the floor and in the kitchen. You will report directly to the Operations Manager and play a key part in keeping the business organised, clean, compliant and ready for a busy service. If you are confident, reliable, operationally strong and know how to lead by example, we want to hear from you. What you’ll be doing • Preparing the restaurant for service and making sure everything is set up correctly, • Supporting and leading the team during service to ensure fast, friendly and accurate customer experience, • Managing day to day restaurant operations, both front and back of house, • Placing orders, checking deliveries and keeping stock under control, • Monitoring prep levels and making sure the kitchen is ready for service at all times, • Taking responsibility for cleanliness and organisation across the site, including daily cleaning and part level deep cleaning, • Making sure food safety and health and safety standards are followed at all times, • Supporting with rotas, team organisation and shift management, • Helping train and develop team members to maintain Monty’s standards, • Handling problems calmly and making sure the restaurant stays operationally strong throughout the day, • Keeping communication clear between the team and management What we’re looking for • Previous experience in a management or supervisor role within hospitality or fast paced food businesses, • Strong kitchen experience and a good understanding of food operations, • Confident with stock control, ordering, prep management and service readiness, • Good understanding of food safety, hygiene and health and safety procedures, • A strong leader who can motivate the team and lead by example, • Reliable, organised and able to stay calm under pressure, • Friendly, professional and confident with both customers and team members, • Someone with good energy, a practical mindset and the right attitude for a growing business, • Someone who fits the Monty’s vibe, relaxed, switched on and professional. What you’ll get • Competitive pay, • Staff meals on shift, • Training and development opportunities, • A supportive and energetic working environment, • Real opportunities to grow within the business, • The chance to work closely with the Operations Manager and have a real impact on the business If you enjoy leading people, love great food and know how to keep a busy restaurant running properly, Monty’s is the place for you. Apply today and join the team

Street food stall manager Being a manager for a street food stall means you need to be flexible and good at organisational skills and team management. You will be responsible to lead on all stall operations and logistics. Including: 1- Supply food from business supplier and prep for markets. (making burgers patties, salad, sauces etc) 2- drive the business' Van for logistics and transporting equipment 3- manage and train the team. 4- ensure excellent knowledge of operations. (E.g. you can fill in for Order taking, cooking on grill, burger assembly etc) 5- lead the team by example, with respect and support. 6- Provide excellent customer Service 7- ensure health and safety compliance and cleanliness. Requirements: You must have had at least 2-3 year experience in managing fast food stalls/cafes/ trucks. food safety and hygiene certificate desired L3 min L2. -Must have UK right to work -Must speak advanced English. -Must have full UK driving licence Dates and pay Stall is weekly on Wednesday at cow cross yards Work hours: 8:30am to 3:30 pm There will probably be an additional day in the week as well for another food market. Depending on performance and sales made, there will be an annual bonus in addition to the hourly pay. Payment is by invoice only.

Job Summary We are seeking a skilled and enthusiastic Head Bartender to join our vibrant team. The ideal candidate will possess a strong passion for hospitality and a commitment to providing exceptional service. As a Head Bartender, you will be responsible for crafting beverages, ensuring food safety, and creating a welcoming atmosphere for our guests. Your ability to manage time effectively and work in a fast-paced environment will be essential in delivering an outstanding experience. About us Khao So-i is a modern Thai restaurant dedicated to celebrating the rich flavours of Northern Thailand, with a focus on authenticity, freshness, and creativity. Our menu combines traditional recipes with a contemporary twist, served in a welcoming and stylish environment. At Khao So-i, we pride ourselves on high-quality ingredients, excellent presentation, and a vibrant dining experience that keeps our guests coming back. What We Offer • Competitive salary and tronc, • Opportunities for professional growth, • A supportive and passionate team environment Benefits • Holiday entitlement increases with your length of service, up to 32 days, • Complimentary staff meals while on duty, • Employee discounts, • Company pension scheme, • Enhanced maternity and paternity pay, • Code App Responsibilities • Prepare and serve alcoholic and non-alcoholic beverages to a high standard, following recipes and customer preferences., • Supervise and lead bar staff during shifts, delegating tasks and maintaining service quality., • Maintain cleanliness, organisation, and full compliance with food safety and licensing regulations., • Deliver excellent customer service, handling queries, complaints, and feedback professionally., • Monitor stock levels, place orders, and coordinate stock control to minimise waste and shortages., • Assist with staff training and development, ensuring team members meet performance standards., • Help implement promotions, events, and drinks menus to drive sales., • Uphold company standards and contribute to a positive, team-oriented work environment. Qualifications • Previous experience in a restaurant or bar setting is preferred, demonstrating familiarity with bartending practices., • Strong hospitality skills with the ability to create memorable experiences for guests., • Knowledge of food safety regulations and responsible serving practices., • Excellent time management skills, capable of multitasking in a busy environment., • A friendly demeanour with strong communication skills to interact with customers and team members alike. Join us in delivering exceptional service while enjoying the dynamic atmosphere of our establishment! Job Types: Full-time, Permanent

Company: K M Entertainment Limited Location: London SE13 (Remote / Hybrid / Office-based) Job Type: Full-time / Part-time / Freelance About Us We are a growing catering and events business specialising in high-quality private, corporate, and celebration catering. We are looking for an experienced sales and customer service professional who can respond quickly to new enquiries, build trust with clients, and convert leads into booked consultations and confirmed events. The Role You will be the first point of contact for incoming customer enquiries from platforms such as: • Bark, • Website enquiries, • Social media (Instagram/Facebook), • WhatsApp, • Email, • Phone calls Your role is to qualify leads, understand client needs, provide initial information, and move qualified enquiries toward confirmed appointments or bookings. Some leads are warm leads Key Responsibilities • Respond to sales enquiries quickly and professionally, • Ask the right questions to qualify catering and event leads, • Gather event details including guest numbers, venue, budget, and menu requirements, • Follow up warm leads and nurture potential clients, • Schedule consultation calls or tasting appointments, • Maintain lead records and customer notes, • Support quotation preparation and proposal follow-ups, • Help improve conversion rates from enquiry to booking Requirements Previous experience in sales, customer service, or lead conversion Experience in hospitality, catering, events, or luxury services preferred Strong written and spoken English Confident on WhatsApp, email, phone, and social media messaging Ability to build rapport and handle objections professionally Organised, proactive, and target-driven Comfortable using CRM systems, spreadsheets, or lead tracking tools Ideal Candidate You are someone who: Knows how to turn enquiries into paying customers Understands urgency and customer expectations Can represent a premium brand professionally Enjoys working in a fast-paced environment Desired but not required If You Have; Experience with event sales Experience with platforms like Bark Experience with CRM tools such as HubSpot or Zoho CRM To Apply: Please send your CV, a short introduction, and examples of your sales or customer service experience.

Location: South-East London — Forest Hill, Sydenham, Honor Oak, Crystal Palace, Dulwich (postcodes SE21, SE22, SE23, SE26, SE6 and surrounding) Pay: £14/hour base + £ per qualified lead + £ per conversion. Top performers earn £25-30/hour effective. Hours: Flexible part-time. Weekends and weekday early-evening shifts. 12-30 hours/week typical. About Snoots We're an independent vet practice changing how vet care works. Six clinics across London, including our newest on Dartmouth Road, Forest Hill. Members pay £33/month for unlimited primary care — no per-visit fees, no surprise bills, WhatsApp access to a real vet seven days a week. We're growing fast and we're looking for people who can help us reach pet owners in our local community. About the Role You'll be talking to dog owners in parks, on dog walks, and at local events around Forest Hill. Your job is to introduce them to Snoots, capture their interest, and sign them up to hear more. This is a sales role — not just leafleting — and the people who do well in it are the ones who can hold a friendly five-minute conversation with a stranger and leave them genuinely curious. A typical shift looks like: • 4-6 hours in a local park (Mayow Park, Horniman Gardens, Crystal Palace Park, Dulwich Park, Hilly Fields), • Approaching dog owners with a short, friendly opener, • Explaining what Snoots is and why their pet might benefit, • Capturing their email and pet details on your phone (we'll provide the form), • Handing out a welcome bag with a flyer, treats, and branded poo bags What You'll Do • Approach dog owners in a friendly, respectful way and start a short conversation, • Explain Snoots clearly and confidently — we'll train you on the pitch, • Handle common objections (price, "I have a vet," lock-in) honestly, • Capture contact details from interested prospects via our mobile lead form, • Distribute branded welcome bags to every interested prospect, • Track your shifts and leads accurately, • Represent Snoots professionally — we care a lot about this What We're Looking For • Confident and warm — you're comfortable approaching strangers, but you don't push when someone says no, • Genuinely interested in pets — you don't have to own one, but you should like them, • Reliable and self-motivated — you'll often be working solo, and we trust you to manage your own time, • Comfortable outdoors — UK weather, six hours at a stretch, you're fine with it, • Tech-confident — you'll be using a phone-based lead capture form, • 18 or over (this role involves direct customer contact and data capture) Bonus points if you have: • Previous field sales, canvassing, or face-to-face fundraising experience (Greenpeace, Cancer Research, charity street fundraisers, brand promo work, Freddies Flowers / Nonna Tonda style canvassing all great), • A pet of your own, • Local knowledge of South-East London parks What We Offer • £14/hour base, paid weekly, • £ per qualified lead (someone who confirms their email — paid weekly), • £ per conversion (someone who becomes a paying member — paid monthly once they're verified), • Branded uniform, welcome bags, and phone-based tools provided, • Flexible scheduling — tell us when you can work, we'll fit shifts around you, • Top performers earn £1,000+ per week, • Real opportunity to grow with a fast-moving, founder-led business, • A team that backs you, training you actually need, and a product you'll be proud to talk about

Street food FOH You will be responsible to lead on all customer service, POS operations and final product assembly. Including: 1- take orders from customers 2- assemble burgers 3- use square pos system for payment. 4- top up work station. 5- help cleaning, setting up and packing stall Requirements: You must have had at least 1 year experience in FOH at fast food stalls/cafes/ trucks food safety and hygiene certificate min L2. -Must have UK right to work -Must speak advanced English. Dates and pay Stall is weekly on Wednesday at cow cross yards Work hours: 8:30am to 3:30 pm There will probably be an additional day in the week as well for another food market. Depending on performance and sales made, there will be an annual bonus in addition to the hourly pay. Payment is by invoice only.

Part Time / Full Time Labakery ☕ Coffee Shop Supervisor 📍 Kensington High Street About Us We are a busy and vibrant coffee shop located in the heart of Kensington, known for high-quality coffee, fresh food, and exceptional customer service. We are looking for an experienced and motivated Supervisor to join our team. Key Responsibilities Oversee the daily operations of the coffee shop to ensure smooth service Lead, motivate, and support the team during shifts Deliver outstanding customer service and handle customer feedback professionally Train new staff and maintain high performance standards Manage opening and closing procedures, including cash handling Monitor stock levels and place orders when required Ensure compliance with health & safety and food hygiene standards Support the Manager in achieving sales targets and operational goals Requirements Previous experience in a supervisory role within hospitality or coffee shops Strong leadership and communication skills Ability to work in a fast-paced environment Excellent customer service skills Flexible availability, including weekends Good knowledge of food safety and hygiene regulations What We Offer Competitive salary Staff discount on food and drinks Opportunities for career progression Friendly and supportive team environment How to Apply If you are passionate about coffee and leadership, we’d love to hear from you!

We are looking for an experienced and motivated Restaurant Supervisor / Head Waiter to join our team. This role is perfect for someone who is passionate about hospitality, thrives in a fast-paced environment, and has strong leadership skills. Key Responsibilities: • Oversee daily front-of-house operations, • Lead, train, and motivate the waiting staff, • Ensure excellent customer service and guest satisfaction, • Handle customer queries, complaints, and special requests professionally, • Coordinate with kitchen staff to ensure smooth service, • Manage reservations, seating, and table turnover efficiently, • Maintain high standards of hygiene, presentation, and service, • Assist with opening and closing duties Requirements: • Previous experience in a similar role (Supervisor / Head Waiter), • Strong leadership and communication skills, • Excellent customer service and problem-solving abilities, • Ability to work under pressure in a busy environment, • Flexible availability, including evenings and weekends, • Good knowledge of food, beverages, and service standards

Job Title : Kitchen Operations Leader (Dark Kitchen) Location: Hackey E9 Employment Type: Full-time We are seeking a hands-on Kitchen Operations Leader to oversee daily kitchen operations within a fast-paced dark kitchen environment focused on online food orders and delivery excellence. This role is ideal for someone who thrives in high-volume service, leads by example, and takes pride in maintaining high standards of quality, efficiency, and customer satisfaction. Key Responsibilities Lead and supervise day-to-day kitchen operations in a delivery-focused (dark kitchen) setup Manage and coordinate online orders to ensure timely preparation and dispatch Maintain strict compliance with food safety, hygiene, and service standards Optimize workflow, staffing, and kitchen processes for maximum efficiency Train and support kitchen staff to maintain consistent quality Monitor stock levels, ordering, and waste control Ensure excellent customer experience through accuracy and speed of service Requirements Proven experience in a fast-paced food service or kitchen environment Strong leadership and team management skills Experience handling high-volume online or delivery orders is an advantage Excellent organizational and problem-solving abilities Solid understanding of food safety and hygiene regulations

Role: Café Manager White Mulberries is a family of three specialty coffee and brunch cafés. We are looking for an experienced Café Manager to lead our team at our vibrant St Katharine Docks location, next to Tower Bridge. About You: Experience: Minimum 12 months in a managerial role within hospitality. Coffee expertise: Confident, skilled barista with the ability to train and develop team members to high standards. Qualifications: Level 2 Food Hygiene certificate and a strong understanding of food safety and allergy management. Leadership: Calm, confident, and organised, with experience conducting interviews and training staff effectively. Availability: Flexibility to work weekends and public holidays. What We Offer An excellent pay package. A supportive, friendly, and welcoming team environment. Clear opportunities for growth and progression into senior management roles. If you’re a leader who is passionate about creating outstanding customer experiences and serving exceptional coffee, brunch, and hospitality, we’d love to hear from you.