Head of customer experience jobs in United Kingdom - Page 3

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

The Opportunity: As an Institutional Sales Relationship Manager within our Strategic Partnership group you will be an important asset to Fisher Investments Europe's Institutional sales efforts across Europe, Middle East, and Africa (EMEA). Your efforts will include conducting research on our target markets, identifying and establishing contact with financial institutions, and developing relationships with prospective financial service partners. Reporting to our Head of Institutional Sales, you will partner with our Senior Sales Professionals to build relationships with financial service firms in emerging markets, meet face-to-face, and present to prospective partners. Your efforts will give Fisher the opportunity expand its global presence in emerging markets via partnerships with established financial institutions. The Day-to-Day: • Communicate with external partners and institutional team members to efficiently coordinate with Senior Sales Professionals and deploy our business development resources and orchestrate the institutional sales process within an assigned territory, • Ensure accurate, regularly updated information about prospect personnel, decision-making processes, and search activity is recorded in our Customer Relationship Management system, • Cold call, establish relationships, and conduct formal presentations to articulately convey our partnership strategy, client service philosophy, and investment strategies to prospective financial service partners, • At least 5 years of financial industry experience, and demonstrated track record of success, building relationships with financial service firms, investment consultants, and institutional asset owners, • Ability to set, monitor, and accomplish goals, • Experience addressing complex challenges managing a broad opportunity set, • Willingness to travel frequently within an assigned territory, • Solid investment knowledge; ideally previous experience communicating listed equity investment philosophies and processes, • Ability to apply mathematical and financial concepts such as geometric linking, cap/dollar/equal weightings, Alpha, Beta, Tracking Error, Information Ratio The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians. It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

Customer Service / Customer Demand Planning / Demand Planning role, with proven line management experience. Build strong relationships with 3PL contacts to ensure excellent service for customers. Reporting to the Head of Demand, foster a motivated, proactive, and effective team focused on customer s

We’re Morden College, an Almshouse and charity with a proud history of providing homes, support, and care for older people in need for over 300 years. We run almshouse accommodation at Blackheath and Beckenham, that provides homes for older people in financial hardship and in need of housing. We are focused on enabling our residents to live as independently, safely, and meaningfully as possible in a thriving community where every person feels known, valued, and supported. As we continue to invest in and improve our estate, the Head of Operational Property will take a leading role in ensuring our buildings remain safe, well maintained and able to support thriving communities. Reporting to the Director of Property, the postholder will oversee a diverse portfolio ranging from historic Grade I listed almshouses to modern care facilities and community buildings (including the award-winning John Morden Centre). A key focus of the role will be ensuring that all operational properties are safe, compliant and well maintained, with effective oversight of planned and reactive maintenance, contractor performance and statutory compliance. The postholder will also lead refurbishment projects (typically up to £250k), from specification through to completion, ensuring works are delivered safely, on time and within budget. As a member of the senior leadership team, the successful candidate will have a proven track record in a senior property or estates management role, possessing a naturally customer centric operating style with a continued drive to improve operating standards. Experience of developing a value driven partnership approach to contractor management is essential. This is a rare opportunity to take a leadership role within a historic, mission driven charity with the ability to influence operational property strategy, whilst supporting wider estate improvement initiatives and helping to deliver outstanding environments for residents, staff and visitors. The role is offered on a 12 month Fixed Term Contract. Further information and a copy of the candidate briefing pack can be found here: To arrange an initial briefing discussion, please contact Joe Glendon at The Management Recruitment Group on . Applications should consist of a CV and supporting statement and be sent to . The closing date for applications is Sunday 19th April 2026. MRG will conduct first stage interviews on behalf of Morden College throughout the application window. Morden College first interviews are scheduled for 29th April, and second stage interviews are scheduled for 6th May. Morden College is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group (MRG). All direct and third party applications will be forwarded to MRG.

Head of Platform & Infrastructure This is a senior leadership role within a growing managed services environment, focused on shaping and scaling critical infrastructure platforms. You’ll play a key part in ensuring performance, resilience, and innovation across a complex technology estate. Role Overview: Location: Central London/Hybrid (1 day per week) Package: £80,000- £100,000pa, Discretionary Bonus & Benefits Industry: Managed Services/Cloud & Infrastructure What You’ll Be Doing: • Define and drive the strategy for core infrastructure services including hosting, connectivity, storage, and data protection, • Oversee platform performance, ensuring high availability, resilience, and scalability across all environments, • Own infrastructure services end-to-end, managing SLAs, service health, and continuous improvement initiatives, • Lead platform engineering teams, setting direction, priorities, and fostering a high-performance culture, • Collaborate with architecture and security teams to align platforms with technical standards and best practice, • Support complex client solutions with technical input and infrastructure expertise, • Work closely with internal stakeholders including service delivery, cyber security, and commercial teams, • Manage key vendor relationships and assess new technologies to enhance platform capability, • Strong background in enterprise infrastructure (hosting, cloud, connectivity and data protection), • Experience working for a Managed Services provider OR IT Consultancy is essential., • Proven leadership experience managing platform or infrastructure engineering teams, • Background as a hands on engineer before moving into senior or management roles., • Deep understanding of data protection, disaster recovery, and storage architecture, • Solid knowledge of networking (WAN, LAN, SD-WAN) and resilient design principles, • Exposure to hybrid infrastructure and cloud integration, • Experience getting involved in the pre-sales process including delivery scope, cost management and capacity planning, • Strong customer and stakeholder management skills, • Ability to own services end-to-end, including SLAs and lifecycle management, • A genuine leadership role with influence over platform strategy and direction, • Opportunity to modernise and evolve a large-scale infrastructure estate, • Collaborative environment with cross-functional exposure, • Scope to shape high-performing engineering teams, • Ongoing investment in technology and innovation We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do • Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction, • Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy, • Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects, • Represent Capital One in external technical forums, contributing to vendor/industry discussions, • Drive service quality standards and practices for your domain, guiding complex incident resolution, • Develop and advocate for strategies to proactively manage technical debt across multiple teams, • Actively mentor and develop engineers, fostering a culture of continuous learning What we’re looking for • Deep expertise in Java, • Deep expertise in system design and distributed architectures, • Track record of leading technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Proven experience setting a multi-team technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving engineering standards and best practices across organisations, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you • Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Technical Manager Kent | £50,000–£55,000 (DOE) | Monday–Friday, 8:00am–5:00pm (flexibility required) Are you an experienced Technical professional with a strong background in fresh produce? Do you thrive in a fast-paced, customer-facing environment where food safety, quality, and compliance are at the heart of the business? We are looking for a Technical Manager to support a Head of Technical and play a key role in maintaining the highest standards across site, suppliers, and customers. The Role As Technical Manager, you will be responsible for supporting the technical function across customer, supplier, and site operations. This is a varied role that combines customer specification management, audit leadership, compliance oversight, and team collaboration. You’ll be a key driver in ensuring compliance with industry standards including BRCGS and Red Tractor, while fostering a strong food safety culture throughout the business. Key Responsibilities Customer & Product Management • Manage and maintain product specifications and customer requirements, • Maintain temporary specification trackers and customer platforms, • Oversee supplier approvals and due diligence documentation, • Investigate and resolve complaints and product rejections, • Support QC operations in the absence of the Quality Manager, • Conduct third-party packing facility visits as required, • Approve labels for packed-at-source products, • Liaise with at-source technical teams and travel when required, • Lead the on-site HACCP Team (Level 3 minimum required), • Manage internal audits (GMPs), non-conformances, and corrective actions, • Maintain and update site policies and procedures relating to food safety, legality, quality, and authenticity, • Prepare and lead monthly SMM meetings, analysing technical data, • Host third-party audits (BRCGS, Red Tractor, LEAF), • Maintain systems aligned with BRCGS and Red Tractor standards, • Identify and organise training needs, maintaining accurate training records, • Promote and embed a strong food safety culture About You To succeed in this role, you will have: • Essential experience within fresh produce (fruit & veg), • Strong working knowledge of food safety, quality systems, and QMS, • HACCP Level 3 (minimum), • Experience working with retail customers, • In-depth knowledge of BRCGS standards and customer complaint management, • Excellent IT skills (Outlook, Word, Excel, PowerPoint), • Strong organisational skills with a methodical and detail-focused approach, • Ability to prioritise effectively in a deadline-driven environment, • A full UK driving licence (essential), • Spanish language skills (desirable) Working Environment • Primarily office-based in Sidcup, • Collaborative, team-focused culture, • Fast-paced, deadline-driven environment, • High level of accuracy and attention to detail required Why Join? This is an excellent opportunity to join a growing business where you’ll have real influence over technical standards, customer relationships, and compliance performance. You’ll work closely with senior leadership and play a pivotal role in maintaining excellence across the supply chain. If you are a proactive, driven Technical professional ready for your next challenge, we’d love to hear from you.

Data Scientist / Applied AI – Fintech Lending London / Hybrid We’re working with an exciting London-based fintech lender looking to hire a commercially minded Data Scientist / Applied AI professional to help turn a strong data foundation into real business insight, better decision-making and smarter internal processes. This is a brilliant opportunity for someone who enjoys solving real business problems with data, rather than sitting purely in a research-led environment. You’ll work closely with senior leadership, helping shape how data science and AI can support pricing, customer understanding, process improvement and internal efficiency across the business. The business has already built strong core data foundations and is now looking for someone who can take that further — identifying opportunities, building solutions and delivering practical value. The role will involve: • Using data to improve commercial decision-making, • Supporting pricing analysis and helping the business better understand customer value, • Building insight-driven solutions around customer behaviour and performance, • Identifying opportunities to improve internal processes through data and AI, • Leveraging both traditional data science techniques and newer AI tools/workflows where appropriate, • Working closely with the CTO, CEO and Head of Operations on business-critical problems, • Taking ownership of problems from idea through to solution What they’re looking for: • Around 3–5 years of commercial experience in Data Science / Applied AI / advanced analytics, • Strong Python skills, • Solid grounding in traditional data science and statistical thinking, • Experience working with modern data environments / warehouses, • Ability to work independently and operate as a genuine self-starter, • Strong communication skills and the ability to engage with senior stakeholders, • Commercial mindset — someone who enjoys solving business problems, not just technical ones, • Fintech, lending, credit, risk or broader financial services experience would be highly beneficial Ideal profile: This role would suit someone who is likely in their second or third move and has already built strong hands-on experience in a commercial environment. The ideal person will be technically strong, curious, pragmatic and excited by the chance to shape how data science and AI are used in a growing fintech business. Why this role? • Opportunity to work directly with senior leadership, • Chance to help define and build the data science capability in a scaling business, • Real ownership and visibility, • Strong blend of commercial impact, technical challenge and autonomy, • Opportunity to work on meaningful problems in a data-rich fintech environment If this sounds of interest, please apply or get in touch directly for a confidential conversation.

Head of Quality Location: London Salary: Competitive + Equity Type: Full-time The Opportunity A key leadership hire within a fast-scaling, start-up environment operating in precision engineering, supplying into aerospace, defence and energy. You’ll take full ownership of quality across a growing network of sites, setting the standard for how quality is defined, implemented and maintained as the business scales. This is the independent voice of quality, with the authority to stop production and the responsibility to ensure consistency across multiple locations. The Role • Own and scale a unified ISO9001 / AS9100D QMS across multiple sites, • Define inspection strategies (FAIRs, in-process, final) for high-precision CNC components, • Lead audits, certification and ongoing compliance, • Drive root cause and continuous improvement activity, • Act as the senior quality contact for aerospace and defence customers, • Build and structure the quality function as the business grows The Environment • Start-up / scale-up environment with rapid growth plans, • Precision CNC machining (milling, turning, mill-turn), • Aerospace, defence and energy sectors, • Tight tolerances (typically ±10–20 microns), • Multi-site model (owned + partner facilities) What We’re Looking For • Experience leading AS9100 / ISO9001 systems within precision engineering, • Background in aerospace, defence or regulated manufacturing, • Proven ability to build or scale a QMS, • Strong understanding of process control, capability and inspection, • Experience leading audits and customer quality interactions, • Confident decision-maker, comfortable challenging production, • Hands-on approach across shop floor and leadership level This is a genuine build-and-scale opportunity within a high-growth start-up with strong foundations and clear customer demand. You’ll have full ownership of quality, direct access to leadership, and the chance to shape a high-performance quality function across multiple sites. If the role sounds of interest click to apply and Kieran Evans will be in contact to discuss the finer details.

Position: Security Solutions Principal Location: UK (London) Experience: 10+ years Position Overview: We are seeking a highly skilled Cybersecurity Principal to lead and advance our organization's strategies and capabilities in protecting against and recovering from cyber threats. This role involves designing and implementing comprehensive resilience frameworks, assessing risk and vulnerabilities, and delivering strategies, roadmaps and recommendations to our clients that improve their cyber security posture in alignment with cybersecurity posture aligns with industry best practices and regulatory requirements. Security Principals lead the day-to-day delivery and growth of Solutions Consulting engagements for large, complex organizations. They drive material business cases that generate significant, transformational work. This requires building strong relationships with customers by understanding their needs, helping to shape their technology and business solutions, and bringing the best of WWT to address their most critical business issues. You will provide strategic leadership and technical expertise in cybersecurity, guiding clients and internal teams in developing and implementing robust security solutions. You will drive innovation, oversee complex projects, and serve as a subject matter expert on cybersecurity practices and emerging threats. Key Engagement Delivery Responsibilities: • Develop and execute strategies to enhance the customer’s prevention, detection, response, and recovery measures., • Lead and mentor a team of cybersecurity professionals, fostering a culture of continuous improvement and innovation., • Conduct assessments and vulnerability analyses to identify and address potential threats and weaknesses., • Collaborate with stakeholders to design and implement incident response and business continuity plans., • Evaluate customer’s emerging threats and cybersecurity trends to adapt strategies and technologies., • Validate that recommendations and deliverables meet compliance and regulatory expectations and industry standards and prepare reports for senior management and regulatory bodies., • Oversee the development and execution of tabletop exercises and simulations to test resilience capabilities. Additional Essential Functions: • Work as part of a core team serving WWT’s customers, including Consulting Services, Enterprise Architects, Managing Directors and Account Managers. Responsible for Project Ownership and End Products, and contribute to the analysis, design, and implementation of business performance to ensure positive impact and sustainable results., • Lead, manage and develop delivery teams., • Own the problem statement for the customers as leader of day-to-day services delivery., • Own the documentation and organization responsibilities around complex projects, delivering strong analytical, quantitative and conceptual thinking skills and effective interpersonal and communication skills to ensure successful client projects & team performance., • Serve as the “face” of the WWT Solutions practice to both the internal WWT office and external customers., • Work with the WWT account teams to educate them and help drive business development and sales., • Forge a niche and demonstrate thought leadership to develop a market position and build WWT’s offerings., • Actively pursue business opportunities at large, complex customers; work with clients and internal WWT Teams to develop and negotiate statements of work, including project scope, deliverables, timelines and costs., • Understand customer needs and make recommendations at the BU/Division Head levels., • Understand the breadth of what we sell so that we are bringing the best of WWT to the customer through introducing and selling cross-business services that help expand WWT’s footprint., • Manage and develop junior team members., • Lead marketing efforts in the region to new/existing customers, including writing white papers, attending and presenting at conferences., • Develop strong relationships with WWT’s core technology partners., • Achieve revenue and profit growth for the practice. Qualifications: • Bachelor’s degree in computer science, Information Security, or related field. Master’s degree preferred., • 10-15 years of experience in cybersecurity, with significant experience in leadership and strategic roles., • Proven track record of designing and implementing effective cyber resilience strategies and frameworks., • Strong knowledge of cybersecurity principles, technologies, and regulatory requirements., • Excellent leadership, communication, and problem-solving skills., • Excellent communication and relationship-building skills to interact with senior executives and stakeholders., • Analytical and critical thinking skills to assess complex cybersecurity issues and develop effective solutions., • Proficiency in managing large-scale cybersecurity projects, including scope, budget, and timeline management., • Relevant certifications (e.g., CISSP, CISM, CISA) are highly desirable.

Head of Engineering, Platform & AI About Zeus Zeus is a leading logistics technology company focused on digitising, automating, and optimising supply chains through AI-powered solutions. Our integrated platforms Zeus Command, Zeus Command AI, and Zeus Connect streamline freight operations, enhance efficiency, reduce costs, and provide real-time visibility. Founded to modernise the transport and logistics sector, Zeus has grown into one of Europe’s fastest-growing logistics tech companies, working with major enterprises across multiple countries. Backed by advanced AI and sustainable transport solutions, Zeus is shaping the future of logistics. As we continue to scale, we’re looking for passionate individuals to join our team and help drive innovation in supply chain technology. If you're excited about AI, automation, and revolutionising logistics, Zeus offers an opportunity to work in a fast-paced, dynamic environment with leading industry expertise and state-of-the-art technology. The Opportunity Zeus Labs is building the execution intelligence layer for enterprise logistics — AI that turns ERP systems and tables into self-optimising operations. You will own development and maintenance of the platform that compresses hours of manual coordination into an automated AI-driven consolidation, touching millions of shipments annually for large manufacturers and distributors moving goods across continents. This is a rare role: production-grade AI systems (LLMs + combinatorial optimisation models) meeting enterprise integration reality (SAP ECC/S4, legacy TMS/WMS, webhook chaos). You will join a small, high-impact engineering team with plans to grow and evolve into specialised teams as we scale. What Will You Do Engineering Leadership & Delivery • Own end-to-end engineering delivery across Zeus Command AI (core platform) and AI layers and agents, • Drive planning, scoping, sequencing, sprint execution, and quality gates so work reliably ships, • Set standards for code review, testing, definition-of-done, incident hygiene, and operational excellence, • Contribute production code hands-on (20-30% of your time): ship features, close bugs, review/merge PRs, own complex cross-service work, • Coach engineers through pairing, PR feedback, debugging support, and raising team capability Enterprise Integration & Architecture • Lead integration strategy and execution with enterprise and legacy systems: ERP (SAP ECC/S/4HANA patterns), TMS, WMS, carrier/telematics platforms, customer master systems, • Own integration architecture across: Inbound/outbound APIs (REST/JSON), event-driven messaging (queues/topics), batch feeds, file-based interfaces (S3-based exchanges), structured email fallbacks, • Demonstrate practical experience with API management and integration middleware: API gateways, iPaaS/ESB patterns, message brokers, transformations, retries/backoff, idempotency, contract versioning, • Lead master data management for enterprise rollouts: SKU volumetrics, locations, customer/site data, carrier contracts, slot calendars. Data quality validation, reconciliation, governance (source of truth rules, drift detection). Own system architecture across services, data stores, and workflows, • Produce and maintain architecture artefacts as first-class outputs: System diagrams, sequence diagrams, data flow diagrams, ADRs/RFCs AI Systems & Production Operations • Own implementation quality for our AI agent flows: Tool execution safety, confirmation prompts for critical actions, bounded autonomy, deterministic fallbacks. Context/session handling (TTL memory), prompt/tool contracts, tool registry hygiene, • Build production practices around AI: Evals, monitoring, cost controls (token budgets, caching), model routing, prompt versioning, safe rollout, • Own production health: Logging, metrics, tracing, dashboards, alerting, post-mortems, • Improve resilience: Rate limiting, circuit breakers, idempotency, retries/backoff, event replay strategies, feature flags, safe deployments, • Work deeply with DevOps on AWS infrastructure, performance, and reliability: Containerised deployments, networking/security boundaries, secrets, scaling, environment management, • Own cost/performance trade-offs: Cloud cost monitoring, AI cost optimisation, workload tuning, capacity planning Security, Compliance & Customer-Facing Work • Build security into architecture and delivery: Tenant isolation, secure webhook patterns (auth/signatures/allowlisting), auditability, PII minimisation, • Lead remediation of dependency vulnerabilities and code scanning findings with measurable burn-down, • Join customer calls to: Explain architecture and integration in plain terms, Lead technical discovery and enterprise integration planning (incl. IT/security stakeholders), Handle escalations with structured RCA and clear action plans, • Produce enterprise-ready customer artefacts: Security overview, integration guides, interface specs, deployment runbooks Tech Stack & Environment Zeus is built on a consistent TypeScript-first stack: • Node.js + TypeScript for backend services, • Angular (primary) and React for web UI, • React Native for cross-platform mobile., • Our AI/optimisation modules are a deliberate “best tool for the job” exception, implemented in Python, • We run on AWS, using ECS with Fargate (multi-AZ) for containerised services, • AWS CodePipeline for CI/CD across multiple environments Must-Have Experience • 10+ years in backend/platform engineering, including at least 3 years in technical leadership (leading projects, owning architecture, or managing engineers), • Deep hands-on experience integrating with enterprise/legacy systems: ERP (SAP ECC/S4), TMS, WMS, carrier/telematics platforms, master data domains, • Strong integration background with API management and middleware: API gateways, iPaaS/ESB patterns, message brokers, transformation layers, contract versioning, • Master data management mindset: data modelling, reference data governance, reconciliation, quality enforcement, • Excellent technical documentation skills: diagrams and specs that engineering and customers can rely on, • Production operations experience: logs, metrics, incidents, post-mortems, cloud cost ownership, AI cost optimisation Nice-to-Have • SAP-style enterprise integration (IDocs, BAPIs, Integration Suite patterns), • Production LLM/agentic systems with guardrails and reliability practices What we offer • Private health insurance, • Pension plan, • Central working location, • Hybrid working, • Casual dress code, • Stocked kitchen and as much coffee & tea as you can drink, • Your own Mac or PC laptop and software subscriptions, • Discounted Gym memberships, a variety of virtual classes and seminars free of cost, discount coupons for all the major brands via Charlie HR perks, • Car rental scheme, • L&D via Udemy sponsored by Zeus, • Employee Assistance Program - Provides free of cost psychological, legal and medical counselling

Job Title: Sr. Software Engineer Work Schedule: Onsite 5 days Location: London, England Job Summary: We are looking for a hands-on Senior Software Engineer to own and accelerate our product delivery pipeline — from back-end database optimization to client-facing interactive dashboards and reporting platforms. This is a builder role. You will work directly alongside the Head of Data & Customer Analytics to identify bottlenecks, design improvements, and push products from backlog to production. You will be embedded in a small, high-output team where your contributions are immediately visible and impactful. Responsibilities: • Optimize and maintain a Treasury Dashboard hosted in client Azure environments (currently Streamlit-based; you will evaluate and drive the framework roadmap), • Lead the build of a web-based, interactive Risk Reporting platform — replacing a PDF solution with a scalable, multi-prime broker plug-and-play product, • Reduce client onboarding time for new reporting deployments to under two weeks, • Improve load times and performance across existing data pipelines and dashboards, • Integrate external and client-side data sources into existing reporting infrastructure, • Work across the full stack: database layer, back-end logic, front-end delivery. Qualifications: • Advanced Python: data processing, scripting, web frameworks (Streamlit, Django, or equivalent), • C / C++: performance optimisation, low-level processing, • Java: application-level development, • Microsoft Azure: cloud deployment and hosted application environments, • Database optimisation: SQL, query tuning, load performance, • Front-end development: web performance, interactive UI components, data visualisation, • Experience building or replicating BI/reporting tools (Tableau-equivalent functionality, interactive charts, drill-down tables)

Founding Applied AI Engineer WilsonAI is building Cursor for lawyers - helping them review, negotiate, and manage contracts with unprecedented speed and accuracy. Weʼre backed by Nomad Ventures and Autopilot, and raised a $1.7M pre-seed round at the end of 2024. Since then, weʼve stabilised our product with early customers, beaten competitors in head-to-head pilots with teams of hundreds and $100Ms in revenue, and scaled via founder-led sales to multi–six-figure revenues - 50X growth since the start of the year. Weʼve been featured in The Lawyer, Artificial Lawyer, and more. Weʼre at the very beginning of the opportunity to transform the $1 trillion legal industry with AI, and weʼre building an elite team to do it. The Role Weʼre looking for an exceptionally driven and smart Applied AI Engineer. Youʼll work very closely with our CTO, across both customer-facing roles as well as deep technical buildouts. You will work very hard, get your hands dirty, and own tasks end-to-end with limited direction. In return, youʼll gain rare exposure to what it takes to scale an AI startup at the ground level, and see what it takes to win. This role will be demanding. What Weʼre Looking For • Strong computer science fundamentals, exceptional clarity of thought, and sharpness in problem solving., • Evidence of personal agency in driving toward net optimal outcomes., • Strong machine learning priors, ideally with experience training ML models for production use-cases., • Ability to hold large, complex systems in working memory and reason clearly about mechanics and failure-modes., • Attention to detail. Code is 15., • Gritty, fast learner, self-directed, and eager to progress much faster than peers. Are you ready? • We are at the cusp of a technological revolution in the legal industry., • We are optimising for speed, and seeking those fast enough to come with us., • This is your opportunity to be at the center of a technological revolution in the legal industry., • If you're ready to challenge yourself, grow exponentially, and make a lasting impact, we want to hear from you.

Principal AI Engineer Up to £110,000 + Bonus Hybrid | London We’re partnered with a global leader in loyalty and customer engagement, looking for a Principal AI Engineer to join their London team. This role will include delivering customer centric solutions and scale production-grade AI solutions. You’ll be the technical authority for AI engineering, driving architecture, automation, whilst ensuring our AI platform is robust and transparent. Working closely with the Head of AI Labs, you’ll lead the delivery of advanced AI systems that deliver real business impact. Responsibilities as a Principal AI Engineer: • Lead end‑to‑end delivery of scalable, resilient AI/ML pipelines aligned to business goals., • Build and deploy advanced ML, DL, and LLM solutions, including RAG, agentic architectures, and evaluation frameworks., • Mentor engineers in ML engineering, orchestration, and modern AI best practices., • Communicate system behaviours, risks, and outcomes to both technical and non‑technical audiences., • Partner with the Head of AI Labs to turn AI research and strategy into production‑ready solutions. Key Requirements: • Proven experience designing and productionising RAG pipelines and agentic AI architectures, • Hands‑on delivery of agent‑based AI systems with orchestration tools (e.g., LangChain, CrewAI) in production., • Strong Python engineering skills with solid testing, optimisation, CI/CD, and code quality;, • Experience implementing and scaling vector databases (Pinecone, Weaviate, Milvus) for retrieval and reasoning workloads., • Deep expertise in cloud‑native AI engineering on AWS, with Azure knowledge and ability to design distributed, fault‑tolerant systems. Nice-to-Haves: • TypeScript a plus; SQL proficiency for data work., • Bridges technical and business teams with ease., • Confident working with stakeholders at all levels., • Shows initiative, works independently, and brings fresh ideas., • Strong communicator able to present, guide, and influence effectively. Benefits: • Up to £110,000 + Bonus, • Flexible working options at a Central London office, • Private Health, Great pension, • Work from anywhere for 2 months of the year This is an exciting opportunity for a Principal AI Engineer to take technical authority and deliver a real word impact on at a Global business, we’d love to hear from you. **Unfortunately, due to high volume of applications, not all submissions will receive feedback

Head of Data, AI and CRM - £120-150k London (Hybrid) 2-3 days onsite | Permanent | Senior Leadership Role A luxury retail brand are investing heavily in Data, CRM and emerging AI capability to support international growth, deepen customer relationships, and strengthen commercial and operational decision-making. This is a senior delivery leadership role, sitting at the heart of Customer Growth & Engagement, Digital Commerce and Auctions, and Logistics. The focus is practical and outcome-led: taking strong foundations and turning them into trusted, embedded capability used day-to-day across the business. The Opportunity You will own the delivery and adoption of enterprise data, CRM and AI initiatives across customer, product, trading, logistics and finance. This is not a research role and not a pure strategy role. It is a hands-on senior leadership position where success is measured by adoption, quality, predictability of delivery, and measurable commercial outcomes. What You Will Be Responsible For • Leading delivery of enterprise data capability across the organisation, • Ensuring data is governed, consistent, accessible and trusted, • Building analytics and reporting aligned to business priorities, used routinely by leadership teams, • Owning the evolution of CRM to support marketing, account management and customer service, • Ensuring CRM reflects real customer journeys and commercial processes, • Enabling more tailored engagement across different customer segments, • Introducing AI and automation where it improves forecasting, productivity, insight or customer experience, • Ensuring AI is proportionate, governed and aligned to brand and regulatory context, • Driving adoption by embedding capability into everyday workflows, • Owning programme governance across the delivery portfolio, • Managing third-party delivery partners with clear expectations on pace, quality and outcomes What We Are Looking For • Senior experience delivering data, analytics and/or CRM capability in a customer-centric organisation, • Strong commercial judgement, with the ability to link insight to outcomes, • Comfortable operating across marketing, sales, operations and senior leadership, • Calm, structured delivery leader with sound judgement and high accountability, • Strong stakeholder management, governance and benefit realisation discipline What Success Looks Like • Insight is trusted and routinely used, • CRM is embedded in everyday customer activity, • AI capability is practical, proportionate and effective, • Delivery is predictable and well controlled Why This Role This is a rare chance to lead delivery of data, CRM and AI in a business where customer relationships are central, and where the organisation is committed to making these capabilities genuinely usable, not theoretical.

About the Company Selectamark Security Systems plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About the Role Selectamark is seeking a hands-on Technical Manager with strong electrical and mechanical engineering experience and excellent communication skills to take full responsibility for the technical performance, development, and support of its technical product portfolio. The role focuses on SelectaDNA Spray Systems, alarm monitoring equipment, and associated production, quality, and R&D activities. This role combines engineering leadership, production oversight, customer and supplier engagement, and product innovation, and suits a practical individual comfortable working across office, production, and field environments. The role is office based at Head Office (BR6 8NL). Responsibilities Engineering & Technical Ownership • Technical ownership of SelectaDNA Spray Systems, including electrical, mechanical, and system-level design, • Responsibility for alarm monitoring equipment, including integration, configuration, and fault diagnosis, • Hands-on troubleshooting of electrical and mechanical issues Production, Assembly & Quality • Oversee production and assembly processes and provide engineering support to production staff, • Define and maintain assembly instructions, test procedures, and technical documentation, • Establish and manage quality control processes and continuous improvement activities, • Testing & Compliance, • Ensure products meet internal quality standards and applicable regulatory or safety requirements Supplier & Customer Engagement • Conduct supplier visits to assess technical capability, quality, and compliance, • Carry out customer visits for pre- and post-sales technical support, including installation support, diagnostics, fault resolution, and technical demonstrations, • Deliver technical training to customers and internal staff Customer Support • Provide technical customer support via telephone and email, • Act as escalation point for complex technical issues Product Development, R&D & Risk • Lead product development activities from concept through to production, • Drive R&D initiatives to improve existing products and develop new solutions, • Identify and manage technical and operational risks, implementing corrective and preventative actions Qualifications • Strong background in electrical and mechanical engineering, • Excellent communication skills, with the ability to communicate clearly and professionally with internal teams, customers, and suppliers, • Strong understanding of production, testing, and quality control processes Required Skills • Own vehicle suitable for business travel, • Full, clean UK driving licence, • Live within one hour’s commute of the office (BR6 8NL), • Flexible approach to working hours, including early starts and occasional weekend work when required Preferred Skills Experience working with: • Security, monitoring, or safety-critical electronic systems, • PCB design, layout, and development, • Cellular data communications (4G / 5G, SIM-based connectivity), • 3D CAD modelling and 3D printing, • CCTV and PIDS (Perimeter Intrusion Detection Systems), • GPS tracking, telematics, or location-based systems Pay range and compensation package • Competitive Salary: £35,000 - £55,000, depending on experience., • Benefits Package: 23 days holiday, company pension, and continued training opportunities., • Exciting Growth: Be part of Selectamark’s UK expansion across security and asset protection markets. How to Apply If you are ready to take your technical career to the next level and join a company that values innovation, integrity, teamwork and excellence, please submit your CV and a cover note outlining why you are the right person for the role to . Application Deadline Friday, 12 April 2026 (earlier applications will be prioritised) Applicants must have the right to work in the UK. Sponsorship is not available for this role. Proof of eligibility to work in the UK will be required as part of the recruitment process. BS7858 security screening is required for all successful candidates. Join us at Selectamark Security Systems plc and help us create a safer world through innovative security solutions!

Established in 1997 as the first manufacturer of sushi for the UK supermarket industry, Taiko has evolved into the most innovative manufacturer of Sushi, Food To Go, Prepared Meals and Snacking products in the UK, supplying Waitrose, Tesco and Sainsbury’s to name a few. Over the past 25 years Taiko has launched more first to market Sushi and Food to Go products than any other sushi manufacturer in the UK. Skills & Experience • Proven leadership experience in finance operations, with expertise in AP and AR., • Excellent stakeholder management and communication skills., • Ability to lead process improvement and change initiatives in a fast-paced environment., • Strong analytical skills and attention to detail., • Ability to maintain accuracy and compliance while managing high-volume transactions, • Advanced Excel, Navision/Business Central knowledge would be an advantage. Place of Work: Hybrid (Minimum 3 days a week, split between Wilson Street and East Acton) - this is a 12 months FTC Overview of the Role The Head of Finance Transaction will lead and oversee the Accounts Payable (AP) and Accounts Receivable (AR) functions for the Wonderfield group - UK. This is a senior leadership role responsible for ensuring robust internal controls, timely processing of financial transactions, and continuous improvement across finance operations. The position will manage a team of AP and AR professionals and drive initiatives to optimise processes, enhance automation, and maintain compliance. This role requires a strategic thinker with a hands-on approach, capable of balancing operational detail with broader business objectives. Key Responsibilities • Lead and develop AP and AR teams, fostering a culture of accountability, collaboration, and continuous improvement., • Set clear objectives and provide coaching to ensure high performance and engagement., • Design and implement strategies to improve efficiency, accuracy, and scalability of AP and AR processes., • Drive automation and digital transformation initiatives to reduce manual effort and enhance controls., • Ensure adherence to internal control frameworks, segregation of duties, and Delegation of Authority policies., • Maintain compliance with regulatory requirements and company policies., • Responsible for supplier payments and customer collections, ensuring timely and accurate processing., • Ensure supplier statement reconciliations are completed accurately and on time., • Ensure customer debt collection process is effective and timely., • Collaborate with the wider finance team to support month-end and year-end close activities., • Build strong relationships with internal stakeholders and external partners to support business objectives., • Act as a trusted advisor on transactional finance matters, providing insights and recommendations. 3 Best Things About the Job • Opportunity to shape and optimise core finance processes for a growing business., • Elevate the transactional team and drive innovation in transactional finance., • Play a critical role in ensuring financial integrity and supporting strategic goals. We're proud to offe

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do * Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities * Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. * Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value * Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users * Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience * Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders * Excellent communication skills, able to engage, influence and inspire * Deep understanding of data applications * An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Acquisition About the role At the intersection of Digital Product, Change and Risk Management, we aren’t just looking for someone to "manage" a process — we need someone who’ll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and to our acquisition success so you’ll need to be passionate about technology, data, product and process excellence. You’ll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects’ experiences and our risk & control frameworks. What you’ll do Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you’ll help architect how we embed robust risk controls and streamline complex workflows. In this role, you will move beyond tactical oversight to drive the product standard: * Strategic Review: You’ll analyse control metrics, looking for friction or control failures that drive risk or customer pain. * Product Partnership: You’ll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You’ll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes. * Deep Dive & Design: You’ll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross-functional squad, mapping out end-to-end process flows for a key feature or user journey to identify opportunities. * Control Testing: You’ll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow-up actions and improvements progressed to completion. The Outcomes You’ll Drive: * Fostering a Risk-Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from "compliance as a hurdle" to "risk as a foundation", ensuring risk is mitigated by design. * Driving Automated Governance: You will lead the transition toward a digitized control suite, replacing manual touchpoints with automated, data-driven monitoring to achieve optimum efficiency at scale. * Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high-level assurance, turning process reviews into opportunities for continuous improvement. * Data-Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritization and investment across our acquisition platforms. What we’re looking for We're looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross functionally. Any experience of digital product management would also be an advantage. * You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. * You're an improvement expert. You have hands-on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. * You speak risk. You have experience in Risk Management, understanding how to design and performance-test controls to manage and monitor key business risks effectively. * You thrive cross-functionally. You are an adept communicator who can influence cross-functionally, input into key decisions and drive tangible business results. * You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes. Professional Integrity: You bring a balanced, "customer-first" approach to decision-making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Head of Marketing About the role At Capital One, we aim to be a Force for Good in Lending - enabling millions of customers to get a clear, fair deal and to succeed with credit. Now, we're looking for a Head of Marketing to join our team who fully understands and appreciates our values and what we uniquely offer to customers – to help us scale our work even further. Owning the end to end strategic agenda, the Head of Marketing will continue to drive our brand and performance marketing forward, developing a dynamic marketing plan that has a key focus on acquiring new customers through various digital media channels. The Head of Marketing will bring a wealth of experience developing market leading brands and performance marketing capabilities. They will bring commercial acumen and marketing know-how - identifying high leverage growth opportunities - and working with a wide range of internal and external stakeholders to bring these opportunities to fruition. This role will report to our Vice President for Customer Acquisition - a member of the UK leadership team. The Head of Marketing will engage regularly with the UK Leadership Team, leveraging those relationships to push forward new growth opportunities and investments. What you’ll do * Set the strategy and the tone for our marketing team - creating direction and energy behind our growth strategies * Develop a market leading brand strategy - bringing to life our Capital One values in our external campaigns and customer experiences * Drive the development and delivery of our performance marketing strategy - owning a large marketing budget, with a focus on maximizing ROI and brand equities * Proactively identify high leverage growth opportunities - working internally and externally on engagement, negotiation and due diligence to bring these to life * Lead the execution of market leading performance marketing for new customers across existing and emerging channels * Develop and manage our key strategic relationships - co-developing growth roadmaps with our exciting marketing partners * Shape and deliver customer and market research to identify new insights, customer needs and opportunities * Be accountable for ensuring marketing is compliant with internal policies and regulations; owning risk management processes, controls and budget management * Develop, lead, and elevate high performing cross functional teams (Marketing, Analyst, Brand, Creative, Operations, Legal, Technology) to drive marketing programs What you’ll bring * An experienced marketing professional with proven track record of developing market leading brand and performance marketing strategies in a highly regulated industry * A long history of building successful brands, through positioning, creative development, advertising, and performance marketing * A clear understanding of how to drive performance across the marketing mix with demonstrable experience leading ROI focused performance marketing teams * Experience building and developing teams in a high performance environment. Able to deeply embed brand values internally and externally * You will be at the forefront of market developments - bringing in external insights and driving investments to keep pace with market developments (specifically, with a focus on AI led marketing channels and tools) * Ability to identify key areas of leverage - engage with senior stakeholders for buy-in - and then able to translate these into a set of clear objectives and deliverables * Highly data literate: able to operate effectively in a high-performing analytical environment whilst bringing empathy to understand our customers and our brand * You are a strong communicator who can drive understanding of the brand, the customer and our growth plans within the organisation * Significant experience managing complex risk management processes - with experience of (or willingness to learn quickly) how to operate within Financial Promotion regulations Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you’re London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you’ll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: * Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. * Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. * People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. * Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. * Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. * Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. * External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. * Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we’re looking for * Qualified solicitor with around 5-10 years PQE (guide only). * Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. * Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. * PSL/Knowledge Management experience is strongly preferred. * A demonstrated ability to lead, coach and inspire a team of lawyers. * Understanding of the regulatory expectations around Consumer Duty is preferred. * Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. * Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. * Confidence in written and verbal communications, tailoring content and style to the audience as needed. * Great relationship building and team working – across our business stakeholders, our broader Legal department and throughout our business’ multi-functional teams. * Forward thinking on maximising use of digital opportunities as part of providing legal advice. * Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms * Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Established in 1997 as the first manufacturer of sushi for the UK supermarket industry, Taiko has evolved into the most innovative manufacturer of Sushi, Food To Go, Prepared Meals and Snacking products in the UK, supplying Waitrose, Tesco and Sainsbury’s to name a few. Over the past 25 years Taiko has launched more first to market Sushi and Food to Go products than any other sushi manufacturer in the UK. • Extensive experience in a senior technical or quality management role within the food manufacturing industry., • Strong knowledge of BRCGS, HACCP, food safety legislation, and retailer technical requirements., • Proven experience in leading audits, managing supplier relationships, and ensuring compliance with industry standards., • Exceptional leadership skills with experience in developing and managing high-performing technical teams., • Strong analytical and problem-solving abilities, with the ability to drive continuous improvement., • Excellent stakeholder management and communication skills, with the ability to influence at all levels. Overview of the role: As a Head of Technical, you will be the key technical interface for customers, internal teams, and suppliers, ensuring the highest standards of food safety, quality, and legal compliance. Reporting directly to the Technical Director, you will lead the technical team, drive continuous improvement, and provide strategic direction to enhance technical operations and compliance. Key Responsibilities: • Strategic Leadership: Provide senior-level technical expertise, advising the business on food safety, compliance, and quality standards to align with company objectives and industry best practices., • Technical Governance: Oversee all aspects of food safety, quality, and regulatory compliance, ensuring full adherence to legal, corporate, and BRCGS accreditation requirements., • Quality Management System (QMS): Ensure the QMS is effectively managed, regularly reviewed, and continuously improved to drive operational excellence., • Audit & Compliance Management: Lead customer and third-party audits, ensuring the business consistently meets certification and compliance standards., • HACCP & Risk Management: Lead the HACCP team, ensuring effective risk assessments, reviews, and implementation of corrective and preventative actions., • Technical Team Leadership: Manage and develop the technical team, providing coaching, training, and succession planning to build capability and expertise., • Innovation & Product Development Support: Collaborate with NPD, sourcing, and operational teams to ensure technical feasibility and compliance for new and existing products., • Performance & Continuous Improvement: Monitor and drive improvements in departmental KPIs, challenging processes and implementing strategies to enhance overall performance., • Regulatory & Industry Awareness: Stay ahead of changes in legislation and industry developments, ensuring timely implementation of new regulatory requirements. We're proud to offer: • Opportunity to grow your career alongside with us with available apprentice program, • Brilliant support services designed to enhance your physical, mental and financial wellbeing., • Annual discretionary bonus subject

JG230 – Forklift EngineerLocation: DartfordSalary: £30,000 - £37,500 + Overtime + BenefitsOverview:First Military Recruitment are currently seeking a Forklift Engineer on behalf of one of our clients.The successful candidate will be responsible for carrying out routine maintenance and repairs to long/short term machines and customers owned equipment. Ensuring best practice with quality and professionalism are met at all times and to maintain customer satisfaction.Our client strongly encourages applications from ex-military personnel however, all candidates will be considered.Duties and Responsibilities: • Servicing and repair of forklift trucks and other lifting equipment., • Carrying out routine maintenance., • Checking oil and fuel levels., • Checking all related hoses and connections., • Steering and brake checks., • Basic electrical checks – brake lights etc., • Liaising with customers regarding their individual requirements., • Submit accurate parts requisition information to Head Office., • A good mechanical engineering background is essential., • Customer focused., • Ability to work as part of a team or on an individual basis where required., • Excellent time management skills, • Excellent communication skills – both verbal and written., • Experience with forklift trucks, military, agricultural or plant equipment is highly desirable.

Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced AV Events Technician to be a key part of our London team, representing proAV and working onsite, taking full responsibility for delivering a demanding calendar of corporate events, maintaining the quality and standard of the client’s experience. You will be responsible for all aspects of AV in relation to client’s events from preplanning, identifying technical requirements, attending meetings in an advisory capacity and event execution. You will also be required to provide support for client meetings. One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user’s organisation who continue to invest in state-of-the-art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced AV Events Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: • Provide AV Event Support. Carry out all aspects of the AV service prescribed in Event Function Sheets. * Report all service shortcomings affecting Events Team to the AV Events Team Leader. * Deliver a high standard of service in accordance with SLAs for the team. * Deal with day to day administrative duties and any ad hoc duties assigned by the senior staff. * Be fully conversant with H&S and First Aid procedures. * Ensure a consistent standard is maintained throughout all events and that all processes are routinely followed. * Be proactive in suggesting new methods and techniques to improve efficiency. * Travel across both sites. * Other duties as required or assigned by company management * Ensure mandatory compliance with information security policies, standards and procedures. • Process enquiries to the Events team mailbox., • Minimum of (3) three years’ experience within a client facing Corporate Events field Ability to provide workings standards to the highest specification within a Corporate Head Office Building. * Excellent computer skills and the ability to learn new software and systems. * Hands-on experience of Tandberg/Polycom/Lifesize; AMX/Crestron; Clear One; Extron and Mediastar systems. * CTS Certified prefered. Candidates without this qualification will be expected to complete this training onsite * Live experience of digital sound desks including microphone management and EQ * Multi-camera control systems and vision mixing * Crestron control systems including virtual and physical signal routing * Video & Audio Conference experience including Point-Point and interactive Multipoint events * Understanding of multiple display types including aspect ratios and video walls * Basic stage lighting principles • Excellent verbal and written communication skills. proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.

The Client: A leading global insurance and reinsurance firm are looking for a 10+ PQE* lawyer with an insurance commercial lawyer to lead their commercial legal team. Working autonomously, you will be responsible for a range of legal matters across the business. As the head of the commercial legal team, you will take ownership of a broad portfolio of legal matters across the business. This opportunity is well suited to a senior lawyer who enjoys working independently, is confident managing diverse legal matters, and is looking for a leadership position within a global, fast moving insurance environment. Key Responsibilities: Leading a team of lawyers, you will be responsible for the following: • Draft, review, and negotiate a wide range of insurance specific contracts, including TOBAs, binding authority agreements etc., • Draft, review, and negotiate a wide range of commercial contracts, including partnership agreements, supplier agreements, vendor contracts, and customer terms and conditions., • Assisting with privacy, employment and other matters as they arise, • Provide assistance with maintaining the legal precedent bank; and assist with providing training to the business on new and ongoing legal and compliance issues, • Provide support to the business on the onboarding of new clients, • Managing, • Working in multidisciplinary teams across various departments, including product development, marketing, and human resources, ensuring that all business activities comply with applicable laws and regulations. Qualifications: • The ideal candidate will be a 10+ PQE* Commercial lawyer, preferably with experience in a law firm, or insurance firm., • Experience in the insurance will be plus but not a strict requirement, • Excellent contract negotiation, analytical, and communication skills., • Proactive, detail-oriented, and able to thrive in a fast-paced, innovative environment. Strong problem-solving abilities and a collaborative mindset. *Candidates outside this PQE range with the prerequisite experience would be considered for this role.

VP Financial Crime Advisor | Asset Management | 12 Month Fixed Term We are searching for a VP-level Financial Crime Advisor to join a high-performing team within asset management. Based in London, this key role works closely with colleagues across global teams to support compliance with AML, CTF, and Anti-Bribery & Corruption regulatory requirements. This is your opportunity to join an organisation committed to excellence, innovation, and shaping a better future. As a Financial Crime Advisor, you’ll be a key contact for financial crime risk advisory matters. Your responsibilities will include: • SME and adviser on financial crime risk, • Provide guidance on client due diligence, onboarding decisions, and risk escalation matters, • Work closely with senior stakeholders, including the Head of Financial Crime and MLROs, • Review and challenge high-risk client files and assess complex customer and counterparty structures, • Support strong customer due diligence and ongoing monitoring standards across the business, • Contribute to enterprise-wide financial crime risk assessments and regulatory change programmes, • Help enhance financial crime frameworks, policies, and control environments, • Assist with internal audits, regulatory reviews, and supervisory enquiries, • Deliver advice, support, and training to business teams to promote best practice, • Play a key role in strengthening governance, oversight, and compliance with evolving regulatory expectations Key Experience Required To succeed in this role, you’ll need: • Experience in a similar financial services, preferably asset management: real assets, credit, equities, multi-assets, • Proven experience in providing 2LoD financial crime advisory to the business, ensuring effective risk management., • Strong knowledge of local regulations, legislation, and industry best practices, particularly within asset management., • A proactive, consultative approach to stakeholder engagement and business advisory., • Exceptional analytical and risk assessment skills, coupled with adaptability in addressing new challenges., • Excellent written and verbal communication skills If you’re passionate about financial crime with 2LoD advisory experience, we’d love to hear from you. Interested in hearing more? Please email to organise a confidential discussion. As a Certified B Corporation™, we take a different approach to how we do business. Recognised on an international scale as a company that operates for good, we value & incorporate the interests of all of our stakeholders to grow in the most sustainable manner. As a recognised Great Place to Work™, we ensure our workplace is one that fosters professional growth and collaboration.”

My client is seeking an experienced and driven Head of Estates to lead a flagship Build to Rent development in London on a 8 Month FTC. This is a senior, high-impact role with full responsibility for estates and facilities management across a dynamic and growing community. You will oversee a large-scale mixed-use scheme, ensuring high standards in operations, compliance, and customer experience. This includes leading on-site teams, managing contractors and planned maintenance programmes, and maintaining a safe, efficient, and well-presented environment. This is a visible leadership role for someone who thrives in a fast-paced setting and enjoys combining operational delivery with strong stakeholder engagement. Key Responsibilities: • Lead the day-to-day estates and facilities management operations, ensuring a safe, compliant, and well-maintained environment., • Oversee hard and soft services, including maintenance, cleaning, security, waste, and public realm management., • Manage PPM programmes and contractor performance to ensure high-quality service delivery., • Take ownership of fire safety, health & safety, and regulatory compliance across the estate., • Serve as the main point of contact for residents, leaseholders, and stakeholders, ensuring excellent communication and service., • Develop, mentor, and lead the on-site team, fostering a culture of accountability and high performance. Your Experience: • Senior experience in estates, facilities, or operational leadership within residential or mixed-use developments, including high-rise / high-risk buildings (HRBs)., • Background in BTR, large-scale residential, or mixed-use environments., • Strong experience in managing contractors and service partners to deliver high standards., • Solid understanding of health & safety, fire safety, and compliance frameworks., • Proven leadership and team development skills, with the ability to motivate and inspire staff., • Excellent stakeholder management and communication skills, engaging clients, residents, and partners effectively. Please call me on 07943157289 or connect with me on LinkedIn (Johan Keutcha) and send me a message there.

Arthur are working with a reputable Lloyd's Managing Agent as they enhance their Conduct Risk function with the appointment of a Conduct Risk Analyst. Reporting into the Head of Compliance, you will be tasked with supporting the development, implementation, and ongoing enhancement of the conduct risk framework. The role focuses on identifying, assessing, monitoring, and reporting conduct risks to ensure fair customer outcomes, regulatory compliance, and alignment with Lloyd’s and FCA expectations. Key Duties • Support the design, implementation, and maintenance of the conduct risk framework, policies, and procedures., • Assist in embedding a strong conduct culture across wider business units., • Ensure alignment with Lloyd’s Minimum Standards and applicable regulatory requirements., • Develop and maintain conduct risk indicators (KRIs) and dashboards., • Monitor emerging conduct risks and escalate issues where appropriate., • Support product oversight and governance processes, ensuring products deliver fair value and meet target market needs., • Review product lifecycle documentation and provide conduct risk input into product approvals and changes., • Assist in assessing customer outcomes, including vulnerable customer considerations., • Assisting the preparation of conduct risk reports for internal committees (e.g., Risk Committee, Conduct Committee)., • Support regulatory reporting and responses to FCA/Lloyd’s queries., • Stay up to date with regulatory developments and industry best practices. About You • Risk or Compliance background within insurance, ideally with 2+ years' experience, • Understanding of conduct risk, FCA requirements (e.g., Consumer Duty), and Lloyd’s oversight expectations., • Strong analytical skills with the ability to interpret data and identify trends., • Excellent written and verbal communication skills., • Attention to detail and ability to manage multiple priorities.

Sapiens is hiring a Deal Desk Manager to play a pivotal role in enabling disciplined, efficient, and scalable deal governance across the business. This is a fantastic opportunity to step up and help scale our revenue engine. Sitting within the broader Revenue Operations (RevOps) function, the role reports to the Head of Revenue Operations and acts as a senior commercial partner to the Sales organisation and Legal, ensuring that complex deals are structured, reviewed, and escalated in line with commercial, pricing, contractual guardrails, and compliance standards. You will support all new business, with heightened focus on non-standard, high value and strategically important opportunities, owning deal/lifecycle governance. The role combines strong commercial judgement, analytical rigour, and regular exposure to senior leadership, helping balance revenue growth with risk management, margin protection, and long-term customer value. Working closely with Pricing, Planning, Finance, and Sales Operations you will contribute to the continuous improvement of deal governance processes, tools, and enablement, with high levels of autonomy. The role plays an important part in driving consistency, transparency, and accountability across the end-to-end deal lifecycle, supporting enterprise-wide commercial change and RevOps’ broader mission to scale revenue performance effectively and sustainably. This role is suited to an ambitious mid-career professional, looking to play a central role in the new deals process and drive significant organisational change. The role is a bridge from management positions, offering wide-step-up opportunities to accelerate career development, including supporting junior colleagues, and engaging independently with senior stakeholders. Key Responsibilities: • Own the day-to-day operational execution of deal governance, ensuring opportunities progress through the sales process with appropriate review, documentation, and approvals., • Act as the central point of contact for non-standard and complex deals, providing clear commercial guidance to sales teams and stakeholders., • Review deal structures in detail, assessing pricing, discounts, and non-price terms to ensure alignment with approved commercial policy and governance guardrails., • Coordinate Deal Desk materials tailored to leadership audiences, ensuring decision-makers have clear, accurate, and well-calibrated feedback to support effective sign-off., • Facilitate Deal Desk discussions and sign-off forums as required; articulating risks, trade-offs, and commercial implications to support informed decisions and alignment across functions., • Work closely with Pricing, Finance, Account Planning, Sales Operations, Finance, and Legal to ensure opportunities meet minimum standards., • Identify recurring deal issues, policy gaps, or process inefficiencies and champion continuous improvement in the new business sales process., • Produce clear and consistent Deal Desk reporting to provide visibility of deal activity, turnaround times, exceptions, and sign-off trends., • Provide informal coaching and guidance to junior analysts, supporting consistent application of deal governance standards across the RevOps team. Experience/skills required: • 7-10 years of experience in commercial governance, Deal Desk, revenue operations, or sales operations, with a track record of strategic insight and commercial acumen in enterprise software sales enablement., • Demonstrated ability to work cross-functionally with sales, pricing, finance, and legal teams, influencing key stakeholders to drive strategic outcomes and resolving emerging challenges in fast-paced environments., • Proven experience producing leadership-ready materials, analysis, and reporting to complex information; using standard industry tools (PowerPoint, Excel, Word; Power BI is a bonus), • Exposure to pricing models, discounting, contract terms, and commercial constructs typical of enterprise and mid-market B2B software, especially Software as a Service models., • Experience working within a born-in-the-cloud software company, with strong familiarity in cloud-native commercial models and SaaS deal structures. Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds. is your contact for any questions. We kindly ask that you apply through LinkedIn.

Join a fast-paced, dynamic environment at the heart of the beauty and wellness industry. This is a key role driving excellence across operations, logistics, and B2B wholesale fulfilment. The Role We’re looking for a confident and experienced Operations Manager to lead a collaborative team and oversee the smooth running of all order processing and dispatch operations. This is a hands-on role where you’ll work closely with internal teams, warehouses, and sales to ensure an exceptional customer experience and continuous improvement across the board. Key responsibilities include: • Leading and managing the Operations team, assessing workloads and allocating accounts, • Managing and developing the team through weekly catch-ups and tailored development plans, • Managing the full operational process, responding to follow-up queries and customer needs, • Maintaining strong working relationships with warehouse partners and improving fulfilment processes, • Updating warehouse teams on B2B requirements such as kitting and reworks, • Overseeing order fulfilment, export documentation, and compliance paperwork, • Acting as the point of escalation for urgent issues and key projects, • Collaborating with the Head of Operations on system and warehouse improvements (e.g. EDI integration), • Supporting credit control with account reconciliation, • Working with the Ecommerce team to resolve stock/order issues and reduce web errors, • Creating reports to monitor open orders and support wider business decisions, • Providing weekly updates on operational performance and ongoing projects, • Supporting Sales teams across various territories and planning seasonal product launches, • Driving the S&OP process through post-activity evaluations How You’ll Dazzle Us • You’ve got proven experience managing operational teams within a fast-moving business, • You’re a strong communicator who builds trusted relationships across departments, • You thrive under pressure, love improving processes, and have a sharp eye for detail, • You’re confident using ERP systems (such as SAP or Business Central), • You take ownership and have a proactive, solution-focused mindset, • You’re comfortable reporting to senior leadership and contributing to business-wide strategy, • Your time management and organisational skills are second to none, • You’ve got experience working across B2B, wholesale and ecommerce functions

About Lesso Group Lesso Group is a global leader in manufacturing and distributing high-quality building materials and home improvement products. We have been expanding globally with footprints in countries including Australia, United States, Thailand, Indonesia, Cambodia, Philippines, Vietnam, Dubai and Africa. With over 30 years of experience, we serve customers in more than 100 countries, offering innovative solutions like PVC pipes, fittings, flooring, windows, and doors for residential, commercial, and industrial markets. We believe in building a better future—through our products and our people, join us in delivering quality, sustainability, and value worldwide. Job Summary We are growing our United Kingdom sales team and seeking a motivated Sales Manager to help accelerate growth in your assigned region. In this role, you will be a vital partner to the Head of Sales, focusing on acquiring new customers and expanding our market footprint within your designated territory. Key Responsibilities: • Identify and pursue new business opportunities by developing and executing territory sales plans to expand the customer base, drive revenue growth, and achieve or exceed assigned sales targets and KPIs., • Delivering professional presentations and demonstrations of Lesso’s piping products and services to potential and existing customers., • Train and support distributor partners and sales representatives to strengthen product knowledge and selling capabilities., • Accurately processing sales orders while ensuring high efficiency and customer satisfaction., • Build and nurture strong, long-term relationships with distributors, engineers, municipalities, contractors, and other key industry stakeholders within your assigned territory to ensure ongoing customer satisfaction and loyalty., • Stay informed on industry trends, competitor activities, and product innovations to provide valuable insights to management and help shape effective sales strategies., • Represent Lesso at trade shows, industry conferences, and networking events to enhance brand visibility and generate new leads., • Proactively resolving customer concerns by identifying problems, facilitating solutions, and ensuring customer satisfaction., • Provide weekly sales and expense reports to HQ in compliance with company guidelines., • Adhere to approved sales and travel budgets., • Maintain accurate customer files, contracts, correspondence, and CRM records. Requirements: • Minimum of 3 years of proven sales experience in a manufacturing or distribution environment. Preferably PVC pipes, fittings, or related products., • Strong technical aptitude with the ability to effectively communicate and demonstrate product features to customers., • Exceptional interpersonal and relationship-building skills with a customer-focused approach., • Valid driver’s license; willingness and ability to travel within your assigned territory regularly., • Self-motivated, goal-oriented, and comfortable working both independently and collaboratively in a dynamic sales environment., • Proficiency in Mandarin is preferred.

Department: Retail Place of work: Harrods, London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • Harrods store approval required, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

We are currently partnering with a leading registered Lloyd's insurance broker to help recruit for an IT Project Manager to lead the delivery of a new insurance system and decommissioning of the legacy system. This will initially be a 6 month Fixed Term Contract with a maximum salary of up to £90,000 per year plus their standard benefits package. Key tasks: • Manage the full project lifecycle (initiation, planning, execution, monitoring, and closure), • Define project scope, goals, and deliverables that support business objectives, • Develop detailed project plans, schedules, and budgets, • Manage project budgets, forecasts, and resource allocation, ensuring the project remain cost-effective, • Coordinate internal resources and third parties/vendors, • Foster effective communication among stakeholders, ensuring project objectives align with business strategy., • Manage changes to the project scope, schedule, and costs, • Monitor and regularly report on project progress and performance, • Identify, track, mitigate project risks and issues, • Produce high-quality project documentation, • Ensure projects adhere to regulatory and market standards (e.g., FCA, PRA, Lloyd’s of London requirements, GDPR, Solvency II), • Oversee system integrations, cloud migrations, and vendor management in line with enterprise architecture, • Conduct post-project evaluations to identify areas for improvement, • Work closely with the Head of IT, Business Analysist and other members of the IT team Skills and competencies: • Ideally, proven understanding of insurance operations, including policy administration, claims handling, financial reporting, compliance, and risk management, • Experience with project management methodologies (Agile/Scrum, PRINCE2, PMP), • Experience with Project management software (e.g., Clarity, Jira), • Strong financial management and project governance skills, • Strategic thinker with the ability to identify challenges and develop solutions through market and customer insight as well as commercial awareness, • Possess strong influencing and collaboration skills, building relationships with stakeholders both internally and through our third parties, • Meeting organization skills (setting meeting agendas and facilitating meetings); ability to proactively plan, organize, and execute meetings to achieve desired outcomes, • Excellent communication skills, enabling you to engage and influence diverse stakeholders, foster collaboration, and articulate product requirements clearly, • Strong problem-solving skills and a proactive approach to identifying and resolving roadblocks, • Ability to manage multiple workstreams within a project Knowledge and experience desired: • Professional experience as an IT Project Manager within the Insurance market (London Market, Lloyd’s, Brokers, or General Insurance), • Strong knowledge of technical product management, including system integrations and configuration management, • Experience of taking complex projects live, • Experience in leading projects through critical test phases, including planning, organizing, and leading the testing phase with QA support, • Skilled in implementing business and process changes, including organising training and introducing new ways of working (incl. agile methodologies) Qualifications: • Certification such as PMP (Project Management Professional), PRINCE2, or Certified ScrumMaster (CSM), • PROSCI or similar Change Management certification

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in John Lewis, Westfields, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 3 days, 22.5 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Retail Business Manager for Creed in the Harrods Knightsbridge, to join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service, leading, managing and coaching a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂ Purpose of the role As an Retail Business Manager for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors. This role is responsible for every aspect of the day-to-day management of the Creed counter, achieving sales and service targets to achieve a standard of luxury retail excellence. Line of Reporting Reporting directly to the Sales & Education Manager, the Retail Business Manager will lead the Account Manager and Luxury Brand Ambassadors is to ensure a seamless and exceptional customer experience. Day to Day Key Responsibilities Your duties will include but not be limited to the following: Creating a Luxurious Customer Experience: · Elevate customer experiences beyond customary standards, ensuring a consistent delivery of exceptional service. Sales and KPI Achievement: · Attain sales and KPI targets through motivational and achievable strategies, cultivating a clear brand experience. Operational Excellence: · Maintain operational excellence, driving sales and profitability. Clienteling Skills: · Demonstrate strong clienteling skills, building a loyal customer network, and orchestrating client networking events. Sales Planning and Review: • Develop and implement a robust sales plan, setting financial targets and KPIs., • Manage stock levels., • Stay informed about retail industry trends and competitor activities. Skills/Experience Required We are seeking candidates with the following qualifications: • Proven track record in retail sales and management experience, preferably within a luxury fragrance or beauty environment., • Exceptional leadershiop abilities and effective team management skills., • Extensive knowledge of luxury products, with a focus on fragrances., • Demonstrate ability to exceed sales targets and drive business growth., • High attention to detail and creative problem-solving skills., • Experience in client/customer interactions., • Proficiency in MS Office programmes. Key Personal Qualities We are looking for individuals who: • Are highly organised team players with effective communication skills., • Are eager to learn and share knowledge., • Demonstrate a proactive and flexible approach., • Exhibit excellent time management, organisational, and prioritising skills. Location This role is based in Harrods Knightsbridge. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Our client, a City-based Commercial Bank is seeking a Credit Analyst or Senior Credit Analyst to join the Non-Bank Financial Institutional (NBFI) Credit Risk Team. Principal Purpose of the Job: • Minimise the Bank’s credit-related losses by identifying and reasonably measuring the credit risks and mitigants in proposals, reviews etc., • Make clear and unambiguous recommendations to Credit Committee, in accordance with the Bank’s credit policies, regarding the acceptability of particular business deals from a credit perspective whilst simultaneously maintaining an independent and objective view within the credit process., • Effectively monitoring, identifying and reasonably measuring credit risk within the Bank’s asset portfolio. Main Responsibilities & Accountabilities: • Provide effective challenges as well as guidance to the proposals from Front Office; Draft and present credit opinions to Credit Committee, by maintaining an objective and independent view within the credit process, in accordance with the Bank’s credit policies., • Provide credit evaluation report for various credit products which provides overview of transactions, financial and non-financial risk analysis, key risks identified with the associated mitigation if any as well as credit recommendation (including suggested credit enhancement as well as management conditions). Assisting with the implementation of credit risk appetite, credit policies and procedures and management processes once they are established. Make sure the credit transactions are compliant with credit policies., • Provide Head of Credit Risk Department (CRD) as well as credit committee with the professional risk analysis and appropriate risk mitigation measure in a timely manner., • Conduct post lending management work including but not limited to 1) monitor the credit ceilings and credit exposures carefully to ensure loan performing well with all covenants well maintained, 2) monitor the financial performance of the borrower regularly associated with market and industry dynamics, 3) monitor the conditions subsequent and ensure all conditions are met at any time through the loan life., • Proactively adopt the principles of the Bank's Global Credit policy, ensuring that all proposals and reviews conform to the agreed procedures. Regarding the Global Credit Management System (“GCMS”), liaise where necessary with Front Office, Credit Administration, Treasury and other Bank's Group entities, in order to utilise GCMS as part of the credit process., • Perform credit review and research of industry / customer-related information for all new proposals and (on at least an annual basis) for existing customers., • Achieve timely turnaround of credit proposals and reviews, in accordance with pre-agreed Departmental objectives., • Proactively monitor industry and sector trends as well as counterparty risks for early warning signals., • Coordinate with the Head/Deputy Head of Credit Risk, Credit Administration, and Relationship Managers in connection with credit proposals / modifications / annual reviews and clients’ financial performance monitoring., • Post-lending management, including (but not restricted to):- assisting Credit Administration in “four-eyes” checking of facility documentation; asset quality categorisation; covenants monitoring; ensuring that terms and conditions of approval are actioned by the appropriate departments in accordance with agreed deadlines., • Assist the Head/Deputy Head of Credit Risk on departmental related., • Other functions and tasks as maybe required to assist the Head/Deputy Head of Credit Risk. Skills Required: 1. Possesses a minimum of 5-10 years' work experience in Non-Bank Financial Institution credit review area., 2. In-depth knowledge and deep understanding of risks and mitigations across different industries, countries and clients’ type. Business and economy related know-how, and excellent financial analysis, projection and stress test skills., 3. Exceptional analytical and negotiation skills and dedicated problem solver with a positive personality and can-do attitude., 4. Collaborative personality and ability to complete tasks independently.

We are working exclusively with our client to find a Customer Success Manager. About: Our client is a high-growth SaaS business transforming how organisations access and leverage critical data locked within contracts. By automating the ingestion, organisation, and analysis of agreements, their platform enables businesses to surface key commercial terms instantly - helping teams make faster, more informed decisions. With a proven product in market, the company has built a strong customer base across both mid-market and enterprise organisations, alongside a highly efficient commercial engine. They have achieved consistent ARR growth, maintain strong retention, and operate with a lean, high-performing team. Following a recent audit of the Customer Success function, the business is now entering a new phase - shifting from an informal, reactive approach to a more structured, proactive model focused on retention, expansion, and customer engagement. With clear frameworks, segmentation, and initial playbooks now being introduced, the foundations are in place to build a best-in-class CS function. This hire will play a critical role in executing and evolving that vision - owning key customer relationships, increasing engagement across the customer base, and helping to establish the processes, touchpoints, and commercial motions that will underpin long-term growth. Key Highlights: • Over £2.45m ARR with a rapidly growing customer base of 120+ organisations and a strong 92% retention rate., • Trusted by well-known enterprise and mid-market brands, including Marks & Spencer, The AA, Waterstones and Pret a Manger., • A defined core customer segment with a significant number of accounts already realising value, presenting clear and immediate expansion opportunities across the existing base., • Customer base segmented across tiered accounts, with a clear focus on higher-value Tier A and B customers where there is strong potential for upsell and deeper account penetration., • Recently completed Customer Success audit, with new frameworks, health metrics, and engagement models being introduced - creating strong foundations for this hire to build on., • Clear opportunity to reduce avoidable churn and increase retention through more proactive engagement, stakeholder management, and structured customer touchpoints., • Lean, high-performing team of ~20 employees, with a strong focus on operational efficiency, ownership, and doing more with less., • Clear, demonstrable ROI for customers by unlocking critical contract data - saving time, reducing risk, and enabling faster, better commercial decisions at scale., • First dedicated Customer Success hire, offering full ownership of the post-sale function and the opportunity to shape how Customer Success is delivered day-to-day., • Highly autonomous and high-impact role, working directly with senior leadership, with clear visibility into commercial strategy and company growth., • Efficient and proven revenue engine, with strong outbound and commercial foundations already in place and consistent ARR growth., • At an inflection point where Customer Success is now a key strategic priority, creating a rare opportunity to shape a function early and grow alongside the business. Role: • Own and manage a portfolio of customers end-to-end, from onboarding through to renewal and expansion, acting as the primary point of contact post-sale., • Build strong, multi-threaded relationships across customer organisations, engaging both day-to-day users and senior stakeholders to drive long-term value., • Take ownership of retention and growth across your accounts, working towards Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets., • Identify and execute on expansion opportunities, including upsell and cross-sell, with a particular focus on Tier A and B accounts., • Drive customer engagement through structured, proactive touchpoints, ensuring customers remain active, supported, and close to the business., • Monitor customer health using a combination of usage data, engagement metrics, and qualitative insight to proactively identify and mitigate churn risk., • Work closely with the Head of Sales to align on account strategy, improve sales-to-CS handovers, and maximise commercial outcomes., • Leverage and evolve newly introduced Customer Success frameworks (segmentation, health scoring, engagement models) to build a more structured and scalable function., • Contribute to building processes, playbooks, and automation that improve efficiency and support the long-term scalability of Customer Success., • Maintain clear visibility across the customer base through accurate CRM management, tracking engagement, health, renewals, and expansion opportunities. Requirements: • Minimum 4+ years’ experience in a Customer Success, Account Management, or commercially focused client-facing role within a B2B SaaS environment, with clear ownership of customer relationships end-to-end., • Strong commercial acumen, with proven experience driving retention and growth, including working towards or owning GRR and NRR targets through upsell and cross-sell., • Confident managing multi-threaded relationships across customer organisations, including engaging and influencing senior stakeholders., • Comfortable operating in a fast-paced, early-stage or scaling environment, with the ability to take ownership, build structure, and work with a high degree of autonomy., • Data-driven in your approach, using customer usage, engagement metrics, and qualitative insight to assess health, identify risk, and drive proactive interventions., • Highly organised and process-oriented, with experience improving workflows, maintaining strong CRM hygiene, and contributing to scalable ways of working., • Strong communication skills, with the ability to clearly articulate value and adapt messaging across different audiences., • Proactive and solutions-focused, with the confidence to challenge, innovate, and continuously improve how Customer Success is delivered., • Comfortable using automation, AI tools, and modern workflows to increase efficiency, reduce manual work, and scale your output., • Bonus: Background in a commercial or sales-led role (e.g. Account Management). Benefits: • Salary from £70k - £80k base + 40% performance bonus., • Generous stock options., • Lively office in the heart of London., • 25 days PTO + bank holiday.

Position Reporting to the Head of UK and ROI, you will be responsible for managing a portfolio of UK Retail accounts, with whom you will develop and optimize our business in line with the company's sales strategy. Your main responsibilities: • You are the privileged customer contact for your portfolio, working closely with our local importer,, • You are responsible for deploying our brands (Bonne Maman, St Michel, St Aubert) and retailer’s own brands in the retail market,, • You negotiate national agreements in line with the company's sales policy,, • You ensure that objectives are met: assortment, promotions, merchandising, volume, sales revenue... and if necessary, propose corrective actions., • Manage and monitor promotional budgets,, • You draw up brand reviews and define growth levers for your accounts,, • You keep abreast of new trends in our product categories and about the competitive environment. The position is UK based with an office in London and is too be filled from April 2026. Fixed-term contract of 9 months (maternity leave) Travelling within the UK area is to be expected. Driving license required. Profile You have a higher education qualification in business, with a minimum of 3-5 years’ significant experience in a UK FMCG retail-related position. A very good knowledge of the UK market is essential. You are recognised for your organisational and interpersonal skills, your ability to convince and your proactivity. You are familiar with Microsoft Pack Office, especially Excel and PowerPoint. Speaking French would be a plus. Who are we? A key player in the French biscuits, cakes and ready to fill sectors, St Michel is a fast-growing French independent family business. Our 8 factories are located in France and our products are sold internationally, in over 100 countries. Besides, St Michel was voted France's favorite brand in 2022, all categories! Our trademark? We invent and manufacture gourmet products, paying particular attention to the quality of the ingredients and their origins, as well as taking into account the producers, animal welfare and the environment. Our CSR approach “Le Goût de la Transmission" is at the heart of everything we do. At St Michel, we are driven by a single goal: be the world leader of French-style cakes and biscuits. Apply now! We promise, we won't eat you.

Head of Martech London - Hybrid - 2x a week Up to £90,000 This is an exciting chance to step into a senior leadership role within a growing MarTech consultancy, shaping their solutions practice while remaining close to hands‑on delivery. If you enjoy combining strategic thinking, technical depth, and client-facing problem solving, this role offers the autonomy and impact you are looking for. The Company They are a boutique MarTech consultancy supporting clients across the full marketing technology ecosystem. Their work spans strategic advisory, hands-on implementation, and the development of their own MarTech products. With a small but highly capable UK team and a strong technical hub offshore, they partner closely with brands to solve complex data, activation, and customer experience challenges. The Role • Lead and deliver MarTech solution design across CDPs, CRMs, and AdTech tools., • Provide consultative guidance to clients, helping them solve technical challenges and maximise their technology investments., • Remain hands-on with configuration when required, supporting the team on more complex builds., • Mentor, support, and develop the existing team while shaping future hiring and long-term capability growth., • Work closely with clients on discovery, stakeholder interviews, and solution recommendations., • Explore how agentic AI can enhance client outcomes and embed these approaches into project delivery., • Contribute to the creation and refinement of packaged MarTech solutions for vendor partners., • Manage a blend of strategic and technical project work across multiple clients. Your Skills and Experience • Strong commercial experience across CDP platforms, ideally Tealium or Adobe., • Exposure to CRM tools such as Braze or Salesforce., • Confident understanding of how data warehouses integrate with CDPs and CRM ecosystems., • Ability to explain complex technical ideas to non-technical audiences., • Comfortable working in a client-facing, consultative role with multiple stakeholders., • Hands-on capability with configuration and implementation where needed., • Curiosity about the evolving MarTech landscape and emerging AI-led opportunities., • Collaborative mindset with an interest in developing and coaching others. What They Offer • Commission for bringing in additional work through natural client growth., • Hybrid working, typically 1 to 2 days per week in London or on client site., • Flexibility to work more remotely when needed., • Opportunity to shape a growing practice and influence future team structure., • Exposure to varied, high-impact MarTech projects across data, activation, and AI. How to Apply If this sounds like the right next step for you, please get in touch to discuss the role in more detail.

Head of Credit & Analytics Location: UK (Hybrid – multiple office locations) Reporting to: CEO Our client is building a next-generation consumer credit product designed around simplicity, flexibility, and transparency. Its flexible line-of-credit product enables customers to access credit when they need it and repay in a way that suits their lifestyle, with predictable repayments and no hidden fees. As the business continues to scale, it is seeking a Head of Credit & Analytics to lead its credit strategy and analytics capability. The Role As Head of Credit & Analytics you will own the end-to-end credit strategy and portfolio analytics for the company’s flexible line-of-credit product. This senior leadership role will combine strategic oversight with hands-on analytics and decisioning. The successful candidate will be responsible for defining credit policy, shaping underwriting and pricing strategies, leveraging data to drive competitive advantage, and ensuring strong portfolio performance and customer outcomes. Key Responsibilities • Define and manage credit strategy, risk appetite, and credit policy, • Develop data strategy across credit bureau, open banking, and alternative datasets, • Lead underwriting frameworks including eligibility, affordability, and fraud controls, • Own credit limits, risk-based pricing, and ongoing limit management strategies, • Monitor portfolio performance across the credit lifecycle including originations, active book, and collections, • Partner with operations to optimise arrears and collections strategies, • Produce governance reporting and board-level management information Skills/experience We are looking for an experienced credit risk professional with a strong background in consumer lending and hands-on experience with revolving credit products such as credit cards or lines of credit. The successful candidate will bring experience defining and implementing credit strategies at scale, a deep understanding of credit bureau and open banking data, and strong analytical skills including experience with tools such as SQL and Python. They will also have a strong understanding of UK lending regulation and experience working across multiple customer acquisition channels including direct, partner, and aggregator channels.

Head of Sales R&D Tax Technology Platform | London (Hybrid) The Opportunity A fast-growing technology company operating in the R&D tax advisory space is seeking a Head of Sales to lead and build its commercial function. The business has spent several years developing a sophisticated software platform designed to transform how R&D tax relief claims are prepared and managed by advisory firms and accountancy practices. The platform significantly reduces the time and complexity involved in preparing claims while improving accuracy and compliance. Following a successful development phase, the company is now entering a major commercial growth stage, with an initial focus on the UK market and future plans to expand internationally into markets such as North America and other established R&D incentive jurisdictions. This is a high-impact role where the successful candidate will take sole full ownership of the sales function and play a central role in bringing a genuinely innovative product to market. Role Overview Our client is looking for a commercially driven and entrepreneurial Head of Sales to build and lead the sales strategy. This role would suit someone with strong connections in the R&D advisory ecosystem, such as experience in: • R&D tax consultancy, • Business development within R&D advisory firms, • Sales roles serving accountancy practices or specialist advisory firms The successful candidate will be the first dedicated sales hire, with significant autonomy to develop the go-to-market strategy and build early commercial traction. Candidates with an established network across the R&D tax, innovation advisory, or specialist accountancy sectors will be particularly well positioned to succeed. Key Responsibilities • Develop and implement a sales strategy to introduce the platform to R&D consultancies and specialist accountancy firms., • Leverage an existing professional network to generate early pipeline and accelerate market adoption., • Identify potential clients and understand their operational challenges around claim preparation., • Demonstrate how the platform improves efficiency, compliance and workflow management., • Manage the entire sales cycle, from initial engagement through to negotiation and closing., • Support client onboarding following contract signature, ensuring customers successfully adopt the platform., • Build strong long-term relationships and act as the primary commercial contact for clients., • Provide market insight and customer feedback to inform product development and roadmap planning., • Represent the business at industry events, conferences and networking forums. Candidate Requirements • Proven experience in sales or business development within the R&D tax advisory, innovation consultancy, or adjacent professional services sector., • An established network of contacts within the R&D ecosystem that can be leveraged to generate opportunities., • Demonstrable success meeting or exceeding B2B sales targets., • Comfortable operating in a stand-alone sales leadership role with high levels of autonomy., • Strong communication, relationship-building and negotiation skills., • Ability to work independently in a fast-paced, evolving environment., • Based within commuting distance of central London, with hybrid working expected., • Willingness to travel for client meetings and industry events when required. Desirable Experience • Experience using CRM systems (e.g. HubSpot or similar)., • Familiarity with LinkedIn as a business development channel., • Experience reporting sales performance and pipeline updates to senior leadership. What’s on Offer • The opportunity to lead the commercial growth of a specialist technology platform., • Significant autonomy to shape the sales strategy and market positioning., • Direct access to a founding team and senior leadership., • The chance to play a key role in a rapidly evolving sector undergoing significant regulatory and technological change.