Head of customer experience jobs in United Kingdom - Page 3

About Pulsle Pulsle is a B2B SaaS operational intelligence platform built for multi-location operators in hospitality, beauty, fitness, healthcare, and retail. We help chains, franchises, and groups capture critical signals, from both customers and frontline staff, before they turn into churn, negative reviews, resignations, or compliance incidents. We have two products under one roof: • Pulsle Clients — captures private customer feedback post-visit before it becomes a public negative review, while routing happy customers to Google and TripAdvisor., • Pulsle Frontline — an anonymous, third-party-operated reporting channel for employees to surface HR concerns, safety hazards, compliance risks, and operational issues before they escalate. Both products turn raw signal into operational intelligence: pattern detection, severity scoring, cross-location benchmarking, and executive-ready reports, all powered by AI. The Role We're looking for a hungry, self-directed Sales Executive to own the full sales cycle for both Pulsle products. You'll prospect, pitch, and close multi-location operators across the UK. This is a remote-first role with no cap on what you can earn. You'll be selling directly to operations leaders, HR/People heads, marketing decision-makers, and C-level executives at restaurant chains, hotel groups, salon and gym franchises, dental and aesthetic clinics, and similar multi-site businesses. What You'll Do • Run the full sales cycle: prospecting, outreach, discovery, demo, negotiation, and close, • Build and manage a qualified pipeline of single location and multi-location operators (3–20 locations and PE-backed chains with 100+), • Lead consultative product demos tailored to each prospect's vertical and pain points, • Manage pilots, onboarding handoffs, and expansion conversations within accounts, • Feed market intelligence and prospect objections back into product and positioning What We're Looking For • B2B SaaS sales experience, ideally with SMB or mid-market accounts, • Proven track record of closing inbound and outbound deals end-to-end, • Comfortable selling into hospitality, beauty, fitness, healthcare, or franchise verticals (a strong plus, not a hard requirement), • Strong written and verbal English, • Self-starter mentality, this is a remote, founder-led environment with no hand-holding, • Familiarity with tools like Instantly, Hunter.io, HubSpot or similar CRMs, and modern outbound stacks, • Disciplined pipeline hygiene and CRM rigor Compensation • 55% commission, uncapped on all deals you close, • Performance bonuses for hitting and exceeding monthly and quarterly targets, • No base salary, this role is built for closers who want unlimited upside and full ownership of their earnings, • Fully remote, work from anywhere Why Pulsle • Get in early at a founder-led SaaS company with two distinct products and active pipelines across 8+ countries, • Sell a product with a clear, differentiated wedge against incumbents, • Direct line to the founders, your feedback shapes the roadmap, the pitch, and the playbook, • Genuine uncapped earning potential with no territory restrictions

Job Title: Marketing Manager Company: WELLIAM TRADE LTD Location: Fabric Floor, 8th Floor, International House, Canterbury Crescent, London, England, SW9 7QE Salary: £51,000 per annum (depending on experience) Job Type: Full-time, Permanent About Us WELLIAM TRADE LTD is a UK-based company specialising in the agency and distribution of textiles, clothing, footwear, leather goods, and related fashion products. We work closely with international suppliers and UK-based clients, supporting product positioning, market expansion, and commercial growth within the fashion and retail sectors. The Role We are seeking a dynamic and commercially driven Marketing Manager to lead our marketing strategy and enhance brand presence across the UK and international markets. This role is ideal for a candidate with strong experience in fashion, textile, or retail-related industries. Key Responsibilities • Develop and implement comprehensive marketing strategies aligned with company objectives, • Manage and optimise digital marketing campaigns across multiple channels (social media, SEO, paid ads, etc.), • Conduct market research to identify trends, customer needs, and competitive positioning, • Collaborate with suppliers and partners to promote products effectively in the UK market, • Oversee branding, promotional materials, and product positioning strategies, • Manage marketing budgets and track campaign performance, • Build and maintain relationships with key stakeholders, including clients and distributors, • Support business development initiatives through targeted marketing efforts, • Requirements, • Bachelor’s degree or above in Marketing, Business, or a related field, • Minimum 3 years’ experience in marketing, preferably within fashion, textiles, or retail sectors, • Strong understanding of UK and international market trends, • Experience in digital marketing tools and analytics platforms, • Excellent communication and organisational skills, • Ability to work independently and manage multiple projects, • Fluent English required; additional languages (e.g. Mandarin) are a plus, • What We Offer, • Competitive salary package, • Opportunity to work in an international trading environment, • Career progression within a growing company, • Exposure to global fashion and retail markets, • How to Apply, • Please submit your CV and a brief cover letter outlining your suitability for the role.

At Monty’s, we do things properly. Fresh food, big flavour, fast service and genuine hospitality. We are looking for a strong Assistant Manager who can help lead the day to day operation, keep standards high and support the team in delivering a great service, every shift. This is a hands on role for someone who knows how to keep a restaurant running properly. You will be involved in the full operation, from preparing for service and managing stock, to leading the team on the floor and in the kitchen. You will report directly to the Operations Manager and play a key part in keeping the business organised, clean, compliant and ready for a busy service. If you are confident, reliable, operationally strong and know how to lead by example, we want to hear from you. What you’ll be doing • Preparing the restaurant for service and making sure everything is set up correctly, • Supporting and leading the team during service to ensure fast, friendly and accurate customer experience, • Managing day to day restaurant operations, both front and back of house, • Placing orders, checking deliveries and keeping stock under control, • Monitoring prep levels and making sure the kitchen is ready for service at all times, • Taking responsibility for cleanliness and organisation across the site, including daily cleaning and part level deep cleaning, • Making sure food safety and health and safety standards are followed at all times, • Supporting with rotas, team organisation and shift management, • Helping train and develop team members to maintain Monty’s standards, • Handling problems calmly and making sure the restaurant stays operationally strong throughout the day, • Keeping communication clear between the team and management What we’re looking for • Previous experience in a management or supervisor role within hospitality or fast paced food businesses, • Strong kitchen experience and a good understanding of food operations, • Confident with stock control, ordering, prep management and service readiness, • Good understanding of food safety, hygiene and health and safety procedures, • A strong leader who can motivate the team and lead by example, • Reliable, organised and able to stay calm under pressure, • Friendly, professional and confident with both customers and team members, • Someone with good energy, a practical mindset and the right attitude for a growing business, • Someone who fits the Monty’s vibe, relaxed, switched on and professional. What you’ll get • Competitive pay, • Staff meals on shift, • Training and development opportunities, • A supportive and energetic working environment, • Real opportunities to grow within the business, • The chance to work closely with the Operations Manager and have a real impact on the business If you enjoy leading people, love great food and know how to keep a busy restaurant running properly, Monty’s is the place for you. Apply today and join the team

Street food stall manager Being a manager for a street food stall means you need to be flexible and good at organisational skills and team management. You will be responsible to lead on all stall operations and logistics. Including: 1- Supply food from business supplier and prep for markets. (making burgers patties, salad, sauces etc) 2- drive the business' Van for logistics and transporting equipment 3- manage and train the team. 4- ensure excellent knowledge of operations. (E.g. you can fill in for Order taking, cooking on grill, burger assembly etc) 5- lead the team by example, with respect and support. 6- Provide excellent customer Service 7- ensure health and safety compliance and cleanliness. Requirements: You must have had at least 2-3 year experience in managing fast food stalls/cafes/ trucks. food safety and hygiene certificate desired L3 min L2. -Must have UK right to work -Must speak advanced English. -Must have full UK driving licence Dates and pay Stall is weekly on Wednesday at cow cross yards Work hours: 8:30am to 3:30 pm There will probably be an additional day in the week as well for another food market. Depending on performance and sales made, there will be an annual bonus in addition to the hourly pay. Payment is by invoice only.

Job Summary We are seeking a skilled and enthusiastic Head Bartender to join our vibrant team. The ideal candidate will possess a strong passion for hospitality and a commitment to providing exceptional service. As a Head Bartender, you will be responsible for crafting beverages, ensuring food safety, and creating a welcoming atmosphere for our guests. Your ability to manage time effectively and work in a fast-paced environment will be essential in delivering an outstanding experience. About us Khao So-i is a modern Thai restaurant dedicated to celebrating the rich flavours of Northern Thailand, with a focus on authenticity, freshness, and creativity. Our menu combines traditional recipes with a contemporary twist, served in a welcoming and stylish environment. At Khao So-i, we pride ourselves on high-quality ingredients, excellent presentation, and a vibrant dining experience that keeps our guests coming back. What We Offer • Competitive salary and tronc, • Opportunities for professional growth, • A supportive and passionate team environment Benefits • Holiday entitlement increases with your length of service, up to 32 days, • Complimentary staff meals while on duty, • Employee discounts, • Company pension scheme, • Enhanced maternity and paternity pay, • Code App Responsibilities • Prepare and serve alcoholic and non-alcoholic beverages to a high standard, following recipes and customer preferences., • Supervise and lead bar staff during shifts, delegating tasks and maintaining service quality., • Maintain cleanliness, organisation, and full compliance with food safety and licensing regulations., • Deliver excellent customer service, handling queries, complaints, and feedback professionally., • Monitor stock levels, place orders, and coordinate stock control to minimise waste and shortages., • Assist with staff training and development, ensuring team members meet performance standards., • Help implement promotions, events, and drinks menus to drive sales., • Uphold company standards and contribute to a positive, team-oriented work environment. Qualifications • Previous experience in a restaurant or bar setting is preferred, demonstrating familiarity with bartending practices., • Strong hospitality skills with the ability to create memorable experiences for guests., • Knowledge of food safety regulations and responsible serving practices., • Excellent time management skills, capable of multitasking in a busy environment., • A friendly demeanour with strong communication skills to interact with customers and team members alike. Join us in delivering exceptional service while enjoying the dynamic atmosphere of our establishment! Job Types: Full-time, Permanent

Company: K M Entertainment Limited Location: London SE13 (Remote / Hybrid / Office-based) Job Type: Full-time / Part-time / Freelance About Us We are a growing catering and events business specialising in high-quality private, corporate, and celebration catering. We are looking for an experienced sales and customer service professional who can respond quickly to new enquiries, build trust with clients, and convert leads into booked consultations and confirmed events. The Role You will be the first point of contact for incoming customer enquiries from platforms such as: • Bark, • Website enquiries, • Social media (Instagram/Facebook), • WhatsApp, • Email, • Phone calls Your role is to qualify leads, understand client needs, provide initial information, and move qualified enquiries toward confirmed appointments or bookings. Some leads are warm leads Key Responsibilities • Respond to sales enquiries quickly and professionally, • Ask the right questions to qualify catering and event leads, • Gather event details including guest numbers, venue, budget, and menu requirements, • Follow up warm leads and nurture potential clients, • Schedule consultation calls or tasting appointments, • Maintain lead records and customer notes, • Support quotation preparation and proposal follow-ups, • Help improve conversion rates from enquiry to booking Requirements Previous experience in sales, customer service, or lead conversion Experience in hospitality, catering, events, or luxury services preferred Strong written and spoken English Confident on WhatsApp, email, phone, and social media messaging Ability to build rapport and handle objections professionally Organised, proactive, and target-driven Comfortable using CRM systems, spreadsheets, or lead tracking tools Ideal Candidate You are someone who: Knows how to turn enquiries into paying customers Understands urgency and customer expectations Can represent a premium brand professionally Enjoys working in a fast-paced environment Desired but not required If You Have; Experience with event sales Experience with platforms like Bark Experience with CRM tools such as HubSpot or Zoho CRM To Apply: Please send your CV, a short introduction, and examples of your sales or customer service experience.

Location: South-East London — Forest Hill, Sydenham, Honor Oak, Crystal Palace, Dulwich (postcodes SE21, SE22, SE23, SE26, SE6 and surrounding) Pay: £14/hour base + £ per qualified lead + £ per conversion. Top performers earn £25-30/hour effective. Hours: Flexible part-time. Weekends and weekday early-evening shifts. 12-30 hours/week typical. About Snoots We're an independent vet practice changing how vet care works. Six clinics across London, including our newest on Dartmouth Road, Forest Hill. Members pay £33/month for unlimited primary care — no per-visit fees, no surprise bills, WhatsApp access to a real vet seven days a week. We're growing fast and we're looking for people who can help us reach pet owners in our local community. About the Role You'll be talking to dog owners in parks, on dog walks, and at local events around Forest Hill. Your job is to introduce them to Snoots, capture their interest, and sign them up to hear more. This is a sales role — not just leafleting — and the people who do well in it are the ones who can hold a friendly five-minute conversation with a stranger and leave them genuinely curious. A typical shift looks like: • 4-6 hours in a local park (Mayow Park, Horniman Gardens, Crystal Palace Park, Dulwich Park, Hilly Fields), • Approaching dog owners with a short, friendly opener, • Explaining what Snoots is and why their pet might benefit, • Capturing their email and pet details on your phone (we'll provide the form), • Handing out a welcome bag with a flyer, treats, and branded poo bags What You'll Do • Approach dog owners in a friendly, respectful way and start a short conversation, • Explain Snoots clearly and confidently — we'll train you on the pitch, • Handle common objections (price, "I have a vet," lock-in) honestly, • Capture contact details from interested prospects via our mobile lead form, • Distribute branded welcome bags to every interested prospect, • Track your shifts and leads accurately, • Represent Snoots professionally — we care a lot about this What We're Looking For • Confident and warm — you're comfortable approaching strangers, but you don't push when someone says no, • Genuinely interested in pets — you don't have to own one, but you should like them, • Reliable and self-motivated — you'll often be working solo, and we trust you to manage your own time, • Comfortable outdoors — UK weather, six hours at a stretch, you're fine with it, • Tech-confident — you'll be using a phone-based lead capture form, • 18 or over (this role involves direct customer contact and data capture) Bonus points if you have: • Previous field sales, canvassing, or face-to-face fundraising experience (Greenpeace, Cancer Research, charity street fundraisers, brand promo work, Freddies Flowers / Nonna Tonda style canvassing all great), • A pet of your own, • Local knowledge of South-East London parks What We Offer • £14/hour base, paid weekly, • £ per qualified lead (someone who confirms their email — paid weekly), • £ per conversion (someone who becomes a paying member — paid monthly once they're verified), • Branded uniform, welcome bags, and phone-based tools provided, • Flexible scheduling — tell us when you can work, we'll fit shifts around you, • Top performers earn £1,000+ per week, • Real opportunity to grow with a fast-moving, founder-led business, • A team that backs you, training you actually need, and a product you'll be proud to talk about

Street food FOH You will be responsible to lead on all customer service, POS operations and final product assembly. Including: 1- take orders from customers 2- assemble burgers 3- use square pos system for payment. 4- top up work station. 5- help cleaning, setting up and packing stall Requirements: You must have had at least 1 year experience in FOH at fast food stalls/cafes/ trucks food safety and hygiene certificate min L2. -Must have UK right to work -Must speak advanced English. Dates and pay Stall is weekly on Wednesday at cow cross yards Work hours: 8:30am to 3:30 pm There will probably be an additional day in the week as well for another food market. Depending on performance and sales made, there will be an annual bonus in addition to the hourly pay. Payment is by invoice only.

Part Time / Full Time Labakery ☕ Coffee Shop Supervisor 📍 Kensington High Street About Us We are a busy and vibrant coffee shop located in the heart of Kensington, known for high-quality coffee, fresh food, and exceptional customer service. We are looking for an experienced and motivated Supervisor to join our team. Key Responsibilities Oversee the daily operations of the coffee shop to ensure smooth service Lead, motivate, and support the team during shifts Deliver outstanding customer service and handle customer feedback professionally Train new staff and maintain high performance standards Manage opening and closing procedures, including cash handling Monitor stock levels and place orders when required Ensure compliance with health & safety and food hygiene standards Support the Manager in achieving sales targets and operational goals Requirements Previous experience in a supervisory role within hospitality or coffee shops Strong leadership and communication skills Ability to work in a fast-paced environment Excellent customer service skills Flexible availability, including weekends Good knowledge of food safety and hygiene regulations What We Offer Competitive salary Staff discount on food and drinks Opportunities for career progression Friendly and supportive team environment How to Apply If you are passionate about coffee and leadership, we’d love to hear from you!

We are looking for an experienced and motivated Restaurant Supervisor / Head Waiter to join our team. This role is perfect for someone who is passionate about hospitality, thrives in a fast-paced environment, and has strong leadership skills. Key Responsibilities: • Oversee daily front-of-house operations, • Lead, train, and motivate the waiting staff, • Ensure excellent customer service and guest satisfaction, • Handle customer queries, complaints, and special requests professionally, • Coordinate with kitchen staff to ensure smooth service, • Manage reservations, seating, and table turnover efficiently, • Maintain high standards of hygiene, presentation, and service, • Assist with opening and closing duties Requirements: • Previous experience in a similar role (Supervisor / Head Waiter), • Strong leadership and communication skills, • Excellent customer service and problem-solving abilities, • Ability to work under pressure in a busy environment, • Flexible availability, including evenings and weekends, • Good knowledge of food, beverages, and service standards

Job Title : Kitchen Operations Leader (Dark Kitchen) Location: Hackey E9 Employment Type: Full-time We are seeking a hands-on Kitchen Operations Leader to oversee daily kitchen operations within a fast-paced dark kitchen environment focused on online food orders and delivery excellence. This role is ideal for someone who thrives in high-volume service, leads by example, and takes pride in maintaining high standards of quality, efficiency, and customer satisfaction. Key Responsibilities Lead and supervise day-to-day kitchen operations in a delivery-focused (dark kitchen) setup Manage and coordinate online orders to ensure timely preparation and dispatch Maintain strict compliance with food safety, hygiene, and service standards Optimize workflow, staffing, and kitchen processes for maximum efficiency Train and support kitchen staff to maintain consistent quality Monitor stock levels, ordering, and waste control Ensure excellent customer experience through accuracy and speed of service Requirements Proven experience in a fast-paced food service or kitchen environment Strong leadership and team management skills Experience handling high-volume online or delivery orders is an advantage Excellent organizational and problem-solving abilities Solid understanding of food safety and hygiene regulations

Role: Café Manager White Mulberries is a family of three specialty coffee and brunch cafés. We are looking for an experienced Café Manager to lead our team at our vibrant St Katharine Docks location, next to Tower Bridge. About You: Experience: Minimum 12 months in a managerial role within hospitality. Coffee expertise: Confident, skilled barista with the ability to train and develop team members to high standards. Qualifications: Level 2 Food Hygiene certificate and a strong understanding of food safety and allergy management. Leadership: Calm, confident, and organised, with experience conducting interviews and training staff effectively. Availability: Flexibility to work weekends and public holidays. What We Offer An excellent pay package. A supportive, friendly, and welcoming team environment. Clear opportunities for growth and progression into senior management roles. If you’re a leader who is passionate about creating outstanding customer experiences and serving exceptional coffee, brunch, and hospitality, we’d love to hear from you.

We are looking for an experienced Bar Supervisor to lead our bar team and ensure smooth, high-quality service. Responsibilities • Lead the team during service and maintain high standards, • Deliver excellent customer service and handle issues professionally, • Support daily bar operations, stock control, and cleanliness, • Ensure compliance with licensing and health & safety regulations, • Train and motivate team members Requirements • Previous bar supervisory experience, • Strong knowledge of drinks and bar operations, • Leadership and communication skills, • Ability to work in a fast-paced environment

As a Floor Manager, you will be a key leader in our high-end casual dining restaurant, ensuring seamless operations and an exceptional guest experience. You will oversee all front-of-house activities, manage and motivate the service team, and maintain our high standards of service and hospitality. Key Responsibilities: • Lead and supervise the front-of-house team, including training, scheduling, and performance management., • Ensure exceptional guest service, resolving any issues promptly and professionally., • Oversee dining room operations, ensuring efficiency, cleanliness, and compliance with health and safety standards., • Manage reservations, seating, and table service flow., • Collaborate with the kitchen team to ensure smooth communication and service delivery., • Monitor inventory, manage stock levels, and control operational costs., • Maintain a welcoming and sophisticated ambiance for all guests. Requirements: • Proven experience as a Floor Manager, Assistant Manager, or Supervisor in a high-end restaurant or hospitality setting., • Strong leadership, communication, and interpersonal skills., • Excellent understanding of restaurant operations, including service standards, food safety, and customer relations., • Ability to thrive in a fast-paced environment and manage multiple priorities., • A passion for hospitality and delivering outstanding guest experiences., • Flexibility to work evenings, weekends, and holidays as required. What We Offer: • The opportunity to be a pivotal part of a new, prestigious restaurant within the expanding Bemse Group., • A dynamic and supportive work environment with opportunities for professional growth., • Competitive remuneration and staff benefits., • A chance to shape the service culture of a high-end brand in London.

JOB TITLE: Bar /Restaurant Manager – Mzuri Lounge (Afro-Caribbean Venue) LOCATION: London (On-site) SALARY: £30,000 – £38,000 + Performance Bonus JOB TYPE: Full-time, Permanent About Mzuri Mzuri Lounge is a premium Afro-Caribbean hospitality venue focused on delivering high-quality food, exceptional drinks, and a vibrant customer experience. We are building a strong team and are looking for a hands-on Bar Manager to lead and take ownership of our bar operations. The Role As Manager, you will be responsible for the day-to-day running of the bar, ensuring excellent service, strong team leadership, and tight control of stock and costs. This is a key role with real responsibility and the opportunity to grow with the business. Key Responsibilities Oversee daily bar operations from opening to closing Lead, train, and manage bar staff Create staff rotas aligned to business demand Maintain high standards of drink quality and service Manage stock, ordering, and supplier relationships Control wastage and maintain strong gross profit margins Deliver an excellent customer experience Support events, DJs, and busy service periods Ensure compliance with licensing and health & safety regulations Requirements Proven experience as a Bar Manager or Assistant Manager ready to step up Experience in a busy bar, lounge, or nightlife environment Strong leadership and team management skills Good understanding of stock control and cost management Ability to work under pressure in a fast-paced setting Professional, reliable, and well-presented Personal Licence (Preferred) Holding a valid Personal Licence is preferred Candidates without one must be willing to obtain it Salary & Benefits £30,000 – £38,000 depending on experience Performance-based monthly bonus (linked to revenue and cost control) Opportunity to grow with the business Working Hours Day, evening, and weekend shifts required Monday off (fixed day off) Friday and Saturday availability is essential Flexibility based on business needs Trial Shift Requirement Shortlisted candidates will be required to complete a paid trial shift prior to any offer being made. This will allow both the candidate and Mzuri to assess suitability for the role in a real working environment. How to Apply Please apply with your CV and a short note including: Your relevant experience Your availability Whether you hold a Personal Licence Screening Questions Do you hold a valid Personal Licence? (Yes / No / Willing to obtain) How many years of bar management experience do you have? Have you worked in a high-volume bar or nightlife venue?

Main Purpose of the Role To plan, develop, and implement marketing and student recruitment strategies targeting international markets, with a particular focus on the Chinese community, supporting business growth, client engagement, and brand development. Key Duties and Responsibilities • Develop and implement marketing strategies targeting new and emerging international markets, particularly Chinese-speaking audiences, • Identify target customer segments, define marketing objectives, and support market entry strategies, • Conduct detailed market research and analysis to identify trends, competitor activity, and opportunities for growth, • Plan and execute multi-channel promotional campaigns (digital, social media, events, and offline channels), • Analyse marketing effectiveness and recommend improvements in pricing, promotion, and service diversification, • Produce and manage marketing materials, ensuring alignment with brand and corporate identity, • Support student recruitment activities, including lead generation, application support, and contract preparation, • Determine and manage customer contract terms and conditions in line with company policies, • Maintain and develop relationships with clients, education partners, and external stakeholders, • Negotiate pricing, contracts, and service agreements with suppliers and partners, • Coordinate recruitment of staff and tutors relevant to new market segments, • Prepare work schedules, allocate responsibilities, and support operational planning, • Maintain accurate customer and client records using CRM systems, • Organise and manage events such as seminars, conferences, exhibitions, and client engagement activities, • Liaise with finance teams to support quotations, invoicing, and budget monitoring Person Specification Essential: • Bachelor’s degree or equivalent in Marketing, Business, or a related field, • Relevant experience in marketing, advertising, or student recruitment, • Strong analytical and market research skills, • Excellent communication and stakeholder management abilities, • Ability to plan and deliver marketing campaigns independently Desirable: • Experience working with international markets (especially Chinese market), • Knowledge of digital marketing tools and CRM systems, • Experience in education or student recruitment sector

Do you have a passion for delivering high-quality customer service? This role allows you to significantly impact our customers' journey as the main point of contact, ensuring a high standard of service. Responsibilities: • Greet customers warmly as they enter the shop., • Act as the liaison between customers and the kitchen., • Prepare coffees and perform basic kitchen tasks to complete orders., • Demonstrate a thorough understanding of the menu and available options., • Report any issues immediately to the head chef., • Engage confidently with the public. Key Skills Required: • Previous face-to-face customer service experience., • Proven ability to handle and resolve customer issues effectively., • Strong written and verbal communication skills., • Ability to thrive in a fast-paced environment and adapt to change., • Experience in a gluten-free kitchen/shop is advantageous. Benefits: • Enjoy food during shifts.

We are The Wisdom Trust, a UK charity (number 1112323), which aims to protect the environment, reduce poverty, improve health and support human rights. We are 20 years old and have lots of campaigns and projects in place already to help us achieve our goals. But we've identified an environmental concern that affects one of the biggest industry sectors here in the UK and all over the world, that results in a catastrophic unnecessary wastage of water and energy. The good news, however, is that there is a simple solution, And now, we're on a campaign to reduce all this wastage and reduce its impact on our fragile environment. With this in mind, we’re recruiting self‑employed Sales & Marketing Agents to help roll out a major charity‑supported initiative for businesses in the UK primarily but also elsewhere too. Your role is simple: introduce businesses in our target sector to what they will clearly view as a ‘must‑have’, 'win-win' product and service that cuts wastage, saves effort and reduces costs — with no outlay required on their part. And that's it! You create good qualified leads and we and our team do all the rest. You do need to carry kit or samples and there is no demonstration required. All you require is the ability to learn the basics of the product, roughly how it works and how the business will benefit. Then use your charm and communication skills to a) talk to the right person and b) convince them that this is worth looking at further. You’ll work for yourself, choose your own areas, and build a portfolio of clients nationwide. Once you create interest, we and our partners will handle the full sales presentation, installation and ongoing service. You earn a monthly fee for every new client, paid month after month, creating a growing recurring income stream. These are 100% self-employed, commission based roles, but expected earnings are £25,000–£75,000+ per year, depending on activity and client volume. And in addition, you'll be helping raise funds for the charity to allow us to further develop our other campaigns to make the world a better place. Ideal for confident communicators, field‑based reps, networkers, or anyone wanting flexible, self‑managed income with long‑term rewards. Responsibilities • Develop comprehensive marketing strategies aligned with organisational goals to increase visibility and engagement., • Generate a regular supply of good-quality, qualified sales leads., • Manage relationships with clients, partners, and stakeholders to foster long-term collaborations., • Lead public relations activities to promote the organisation’s mission through media engagement, events, and community outreach programmes., • Provide exceptional customer service by addressing enquiries promptly and maintaining positive interactions with supporters., • Analyse market trends and competitor activities to identify new opportunities for growth and engagement., • Collaborate with internal teams to create compelling content for digital platforms, print materials, and events.Qualifications, • Proven experience in sales, marketing, or related roles within a non-profit or charitable organisation is preferred., • Strong knowledge of marketing principles, relationship management techniques, and public relations strategies., • Demonstrated ability in fundraising activities and donor management., • Excellent communication skills—both written and verbal—with the ability to engage diverse audiences effectively., • Organised with strong project management capabilities to handle multiple campaigns simultaneously., • A proactive approach with the ability to work independently as well as part of a team. This position offers an engaging environment where your expertise can make a meaningful impact while fostering personal growth within a supportive organisation dedicated to its mission.

We are seeking a dynamic manager and general manager to lead our vibrant pub in Taddington. The ideal candidate will boost sales, inspire creative teams, ensure top-notch food hygiene, and curate engaging experiences—like live music and karaoke—that keep our customers returning. If you’re ready to drive growth while fostering a thriving pub culture, we’d love to hear from you!”

Job Summary We seek a dedicated and experienced Supervisor to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As Supervisor, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Skills and Qualifications • Leadership and Management: Proven ability to lead, manage, and develop a team. • Customer Focus: Passion for delivering exceptional guest experiences. • Communication: Strong written and verbal communication skills. • Problem-Solving: Ability to quickly identify and address issues that arise in a fast-paced environment. • Industry Knowledge: Understanding of industry trends, regulations, and best practices. • Creativity: Ability to suggest new ideas and processes to improve operations. Key Responsibilities • Operational Oversight: Assist in managing the day-to-day operations of the establishment, ensuring all aspects from food and beverage service to housekeeping and front desk run smoothly. • Staff Management: Recruit, train, schedule, and evaluate staff, providing guidance and support to ensure high standards of service and a positive team environment. • Customer Service: Serve as a direct point of contact for guests, handling inquiries, resolving issues, and ensuring a high standard of guest experience. • Quality Control: Monitor and uphold hygiene, health, and safety standards, as well as quality standards for food production and presentation. • Event Coordination: Support the planning and execution of special functions and events, ensuring they are organized effectively. • Leadership: Lead by example, motivating the team in order to achieve the goals proposed by the Company. Job Types: Full-time, Permanent Salary - 31k - 33k including Tronc Expected hours: Between 40-45h / week Benefits: • Company pension, • Discounted or free food, • Employee discount, • Sundays off Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: ASAP

We are a growing London-based CCTV installation service seeking a reliable and confident Field Sales Assistant to support our business expansion by engaging directly with local businesses. This is a field-based role focused on lead generation and customer engagement, where you will visit retail shops, restaurants, and commercial premises to introduce our CCTV services and generate interest for site visits and installations. No prior CCTV technical knowledge is required—training will be provided. This role is ideal for candidates with strong communication skills who are comfortable interacting with business owners face-to-face and generate leads. Key Responsibilities 1. Field Outreach & Business Development Visit assigned local areas and approach small-to-medium businesses (e.g., barbershops, grocery stores, restaurants, off-licences) Introduce our CCTV installation services in a professional and concise manner Identify potential customer needs (new installation or upgrade) 1. Lead Generation Collect accurate customer details including: Business name Contact number Address/location Secure interest and arrange appointments for site visits 1. Appointment Coordination Schedule or refer qualified leads to the operations team for follow-up Ensure all leads are genuine and meet minimum criteria for quotation 1. Reporting & Activity Tracking Maintain a daily record of: Number of businesses visited Conversations held Leads generated Provide updates at the end of each shift Performance Expectations Visit approximately 15–20 businesses per shift Maintain a professional and respectful approach at all times Generate consistent leads and contribute to overall sales targets Requirements Essential: Confident verbal communication and interpersonal skills Professional attitude and presentable appearance Ability to work independently in a field-based environment Comfortable walking and travelling locally within London Preferred (not mandatory): Previous experience in sales, promotions, or customer-facing roles Familiarity with local business environments What We Offer Stable hourly pay with additional earning potential through bonuses Flexible part-time schedule suitable for students or individuals seeking additional income Opportunity to gain experience in field sales and develop to business development Manager Growth opportunities as the business expands Compensation £12.75 per hour (paid via PAYE) Performance incentives: £2 per confirmed quote appointment £10 per completed installation (successful sale) Approx. 5-hour shifts (flexible scheduling)

About the Role We are seeking a creative and commercially driven Social Media Manager to lead and execute our digital presence across multiple platforms. The successful candidate will be responsible for developing and implementing social media strategies aligned with the company’s growth objectives, enhancing brand visibility, and driving customer engagement and sales. Key Duties and Responsibilities • Develop and implement a comprehensive social media strategy tailored to the company’s products, services, and target market., • Manage and oversee daily operations of social media platforms including Instagram, Facebook, TikTok, LinkedIn, and emerging platforms., • Create, edit, and publish engaging content including posts, videos, graphics, and campaigns., • Plan and execute targeted marketing campaigns including promotions, product launches, and paid advertising., • Analyse performance metrics and prepare reports to improve campaign effectiveness., • Work closely with senior management to identify target customer demographics and marketing objectives., • Monitor competitor activity and industry trends to maintain a competitive edge., • Engage with customers and followers professionally through comments, messages, and reviews., • Coordinate with external designers and content creators where required., • Ensure all content complies with advertising standards and data protection regulations., • Develop tools to monitor and evaluate effectiveness of social media activities. Skills, Experience and Requirements • Degree or equivalent qualification in Marketing, Digital Media, Communications, or related field., • Proven experience managing business social media accounts., • Strong knowledge of social media platforms and analytics tools., • Experience with paid advertising campaigns., • Excellent communication skills., • Ability to manage multiple campaigns independently.

Operations Manager — Produce Network We supply fresh produce to some of London's best restaurants. While most of the city sleeps, our team is at wholesale markets hand-picking produce that lands in restaurant kitchens before breakfast service. It's fast, physical, and relentless — and right now we're a team of 3 doing the work of 10. We need the fourth. This role in one paragraph You'll run the operational engine of a growing wholesale business. Client calls, order coordination, daily reconciliation, bookkeeping, problem-solving, phone ringing — all of it is yours. You're the first person clients speak to and the last person to check that yesterday's numbers add up. If something goes wrong overnight — a wrong delivery, a short order, a supplier issue — you're the one who finds out, fixes it, and makes sure the client knows before they have to chase us. You own the daytime operation the way our Night Operations Manager owns the night. Between the two of you, the business runs 24 hours. What you'll actually do every day You're the client's main contact. Orders come in via WhatsApp, phone, and email. You process them, confirm them, flag anything unusual. When a chef calls at 8:15 AM asking where their herbs are, you already know the answer because you've read the night report and checked the dispatch log. You don't wait for problems to come to you — you call the client before they call you. That's the difference between an assistant and an operator. You coordinate the fix when things go wrong. Produce wholesale is not a clean business. Items get substituted, deliveries run late, a crate arrives damaged. When it happens, you own the resolution: investigate, coordinate with the night team or drivers, arrange the fix (re-delivery, credit note, replacement), close the loop with the client, and log the whole thing. If the same problem shows up three times, you're the person who flags it as a process issue — not just an incident. You reconcile everything, every day. What was ordered vs what was received from suppliers vs what was dispatched vs what was invoiced. Purchase orders matched against supplier invoices. Sales orders matched against customer invoices. Inventory tracked. Shortages flagged before they become emergencies. You produce a daily summary the founder reviews in 5 minutes — clean, accurate, no surprises. If you're the kind of person who finds satisfaction in numbers that balance, this will be your favourite part of the job. You run the books. Day-to-day bookkeeping in QuickBooks or Xero: bank feeds, invoices, bills, categorisation. Debtor chasing — politely on the due date, firmly at 3 days overdue, escalated to the founder at 30 days. Weekly financial summary. Monthly close support. You maintain the product cost data that powers margin tracking — weekly updates, no exceptions. The founder makes pricing and growth decisions based on numbers you produce. They have to be right. You own the phone. The main business line rings and you answer it. Existing clients with questions, prospective clients with enquiries, suppliers with updates. You're professional, you're warm, you handle what you can and route what you can't. For new enquiries, you capture the details, qualify the lead, and hand it to the founder. You support outbound sales — managing the email pipeline, scheduling meetings, preparing documents. When a new account closes, you run the onboarding playbook. Who we're looking for — honestly We're not looking for a CV. We're looking for a specific type of person. You're the person who walks into a room and notices what's broken before anyone tells you. You fix things that aren't your job because leaving them broken bothers you. You write things down because you know you'll forget otherwise. You don't need to be chased — you chase other people. When something goes wrong, your instinct is to understand why, not to find someone to blame. You're comfortable saying "I don't know, but I'll find out" and then actually finding out. You're comfortable making a decision with 80% of the information because waiting for 100% means the client is already unhappy. You're comfortable being wrong sometimes, because you know that the person who never makes a mistake is the person who never does anything. You probably have some experience in operations, admin, or office management — ideally at a small business where you wore multiple hats. Maybe you've worked in food, hospitality, or wholesale. Maybe you haven't, but you've run the back end of something and you know what it feels like when everything depends on you not dropping the ball. Essential: Strong written and spoken English · comfortable with numbers, spreadsheets, and accounting tools · self-directed (you manage yourself, we don't manage you) · able to hold 5 priorities at once without losing any · honest about mistakes · quick to learn new software (Airtable, QuickBooks/Xero, Lemlist) · right to work in the UK. Preferred: Bookkeeping experience or QuickBooks/Xero familiarity · food, hospitality, or wholesale background · complaint handling or fast-paced customer service experience · inventory or stock management exposure. Nice to have: AAT qualification · Airtable or CRM experience · knowledge of the London restaurant scene. Why this job is worth your time Most operations roles are dead ends. This one isn't. Here's why. We're a team of 3, growing fast. The person who takes this role will — within months, not years — understand every part of how a wholesale business works: client management, supply chain, financial control, inventory, sales. That's not because we'll send you on a training course. It's because you'll be doing all of it, every day, from week one. The explicit deal: start at £33k. Hit your 3-month performance review targets and move to £38k. Hit your 12-month targets and move to £45k. These aren't vague promises — they're structured milestones tied to specific outcomes we'll agree together in your first week. The long-term path is Chief Operating Officer. That's not a title we're dangling to attract applicants — it's a gap that actually exists in the business and needs to be filled by someone who's earned it from the inside. The founder wants to focus on growth and strategy. The person who proves they can run the day-to-day operation — and then improve it — becomes the person who runs it permanently. The full picture • Hours: 8 AM – 6 PM, Monday to Friday, • Location: London (on-site, not remote — the work requires being where the operation is), • Salary: £33,000 → £38,000 at 3 months → £45,000 at 12 months, all performance-linked, • Title progression: Operations Manager → Head of Operations → COO, • Team: you'll be the 4th person in a tight, high-trust team, • Culture: direct, honest, fast. We tell each other when things are wrong and we fix them together. No politics, no layers, no waiting for permission

We are seeking an experienced & dynamic Head Server to lead our front-of-house team in delivering exceptional guest experiences. The ideal candidate will possess a strong background in hospitality & culinary practices, demonstrating excellent time management skills & a passion for guest services. As the Head Server, you will oversee daily operations, ensuring that service standards are met while fostering a positive environment for both staff & guests. Responsibilities Supervise & train serving staff to ensure adherence to service standards & protocols. Manage the dining area, ensuring it is clean, organised, & welcoming for guests. Engage with guests to provide outstanding service, addressing any concerns or requests promptly. Implement upselling techniques to enhance the dining experience & increase sales. Collaborate with kitchen staff to ensure timely & accurate order fulfilment. Monitor inventory levels of food & supplies, placing orders as necessary to maintain stock. Maintain a thorough knowledge of the menu, including ingredients & preparation methods, to assist guests effectively. Experience Proven experience in a restaurant or hospitality environment, preferably in a supervisory role. Excellent time management skills with the ability to prioritise tasks effectively in a fast-paced environment. Exceptional guest service skills with a focus on creating memorable dining experiences. Experience in upselling techniques & enhancing customer satisfaction through attentive service. Join our team as a Head Server & contribute to creating an inviting atmosphere where guests feel valued & well cared for!

About Us Tezali Company Ltd is an expanding UK business specialising in premium and internationally sourced retail products. We are opening our new retail store at Westfield White City Shopping Centre, one of London’s leading shopping destinations, and are seeking an experienced and commercially minded Marketing Manager to lead our store launch marketing and ongoing brand growth. The Role This is an exciting opportunity to join our business during a key expansion phase. You will be responsible for driving footfall, customer engagement, promotional campaigns, and commercial performance of our new Westfield store. The ideal candidate will have strong luxury retail marketing experience, a hands-on approach, and the ability to operate in a premium, fast-paced retail environment. The candidate should also have familiarity with Oriental and Eastern products. Key Responsibilities Marketing & Campaign Management • Develop and implement marketing strategies aligned with sales and brand objectives, • Lead store opening campaigns, seasonal promotions, and special events, • Coordinate online and offline marketing activity to increase customer traffic and sales In-Store Promotions & Visual Merchandising • Work closely with store teams on promotional displays and product launches, • Support visual merchandising to maintain premium brand presentation, • Ensure campaigns meet shopping centre and brand standards Commercial Performance • Analyse sales data, customer trends, and campaign performance, • Monitor KPIs and prepare reports for management, • Recommend pricing, promotional, and product positioning strategies Stakeholder Management • Liaise with Westfield Shopping Centre marketing teams regarding events and promotions, • Coordinate with suppliers, agencies, and external partners, • Work closely with senior management and store operations teams Budget & Operational Support • Manage marketing budgets effectively, • Support store teams by providing guidance on promotional focus, customer engagement, and campaign execution., • Support excellent customer experience standards in store Requirements Essential • Proven experience in retail marketing or marketing management, • Strong commercial awareness and sales-driven mindset, • Experience working in premium, lifestyle, or high-footfall retail environments, • Ability to analyse data and improve performance, • Strong communication and organisational skills, • Ability to manage multiple campaigns simultaneously Desirable • Experience with international or specialist product ranges (especially Oriental and Eastern products), • Experience working within shopping centres or destination retail environments What We Offer • Competitive salary, • Opportunity to lead marketing for a major new store opening, • Career growth within an expanding company, • Dynamic and supportive working environment To Apply Please submit your CV and cover letter through Job Today. Tezali Company Ltd is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

Raasa, an established Indian restaurant in Orpington, is seeking an experienced and dynamic Restaurant Manager to lead our team. This pivotal role involves overseeing all aspects of our daily operations to ensure an exceptional dining experience for our guests. Key responsibilities include: • Leadership & Team Management: Recruit, train, supervise, and motivate restaurant staff, fostering a positive and productive work environment. Schedule shifts and manage performance reviews., • Operational Excellence: Ensure smooth and efficient service delivery, from front-of-house to kitchen operations. Maintain high standards of food quality, presentation, and hygiene., • Customer Satisfaction: Actively engage with guests, address feedback, and resolve any issues promptly to ensure their satisfaction and loyalty., • Financial Management: Monitor inventory levels, manage supplier relationships, control costs, and contribute to achieving revenue targets., • Compliance: Ensure adherence to all health, safety, and licensing regulations., • Marketing & Promotion: Collaborate on strategies to attract and retain customers, enhancing the restaurant's reputation within the local community. The ideal candidate will have proven experience in restaurant management, particularly within an Indian or similar ethnic cuisine setting. Strong leadership, communication, and organizational skills are essential, along with a passion for hospitality and customer service.

We are seeking a motivated and experienced Sales Representative to join our team. The ideal candidate will have a strong understanding of landscaping, the sales process, excel at generating leads, building relationships, and closing deals. They will play a pivotal role in driving revenue growth by promoting our landscaping services to potential clients across London and the Home Counties. Key Responsibilities • Lead Generation: Identify and pursue new business opportunities through various channels, including networking, referrals, and cold calling., • Client Engagement: Meet with potential clients to understand their vision and requirements for their outdoor spaces., • Product Knowledge: Maintain a deep understanding of our services to effectively communicate the benefits to clients., • Proposal Development: Prepare and present tailored proposals and estimates that align with clients’ needs and budgets., • Relationship Management: Build and maintain strong, long-lasting relationships with clients to encourage repeat business and referrals., • Sales Targets: Meet and exceed monthly and quarterly sales targets as set by the management team., • Market Analysis: Stay informed about industry trends, competitor activities, and market conditions to identify new opportunities. Requirements • Experience: Proven track record in sales, preferably in the landscaping, construction, or home improvement industries., • Communication Skills: Excellent verbal and written communication skills with the ability to present ideas clearly and persuasively., • Customer Service: Strong commitment to delivering exceptional customer service and ensuring client satisfaction., • Self-Motivation: Ability to work independently, manage time effectively, and prioritise tasks., • Adaptability: Willingness to adapt to changing market conditions and client needs., • Knowledge: Familiarity with landscape design principles and materials is a plus., • Driving License: Valid UK driving license and willingness to travel within London and the Home Counties. What We Offer • Competitive Salary: Base salary with an attractive commission structure. Starting salary of £28k with 3% commission paid on completion of all jobs won. With an OTE of £70,000., • Professional Development: Opportunities for continuous learning and career advancement., • Supportive Environment: A friendly, family-oriented company culture that values teamwork and collaboration., • Quality Focus: Access to top-quality materials and a network of reputable nurseries across the country.

Astha's Astha's is a home to British style Licensed café influenced with north Indian flavours serving delicious breakfast, brunch and lunch menu Offering British influenced traditional yet unique Northern India’s food all day. Candidate will be required to sell Alcohol at our Licensed Premise. Nestled in Belgrave gardens St John’s Wood . At Astha’s you’ll find the food at all times rich in flavours yet soaked in traditions. The elegant 30+ seater café (including outside area) will be open from mid May for breakfast and lunch all week, with plans underway to open in the evening authum'26. Role Overview We are seeking an experienced and dynamic Café Manager to oversee daily operations within a busy hospitality environment. The ideal candidate will possess strong leadership skills, extensive restaurant and culinary experience, and a passion for delivering exceptional customer service. This role offers an exciting opportunity to lead a motivated team, ensure food safety standards are maintained, and create a welcoming atmosphere for one and all. Job Description We are looking for an experienced Cafe Manager to join the team at St John's wood Astha's is at a stunning and vibrant neighbourhood. We are delighted to build a new team for our British Cafe with some unique north Indian flavours. Contract: Full Time | No SPONSORSHIP available at the moment. About the Cafe Manager role: -To supervise, manage and motivate the team -Health and Safety Certification Level 2 -Barista experience is highly desirable along with selling alcohol -Proven supervising experience within a restaurant or hospitality setting -Strong team management and leadership abilities -Good knowledge of food preparation, cooking, and food safety standards -Excellent organisational skills with the ability to multitask effectively -Good communication skills to liaise with staff and customers confidently -Knowledge of hospitality industry best practices and trends -Ability to motivate a team to achieve high standards of service and efficiency -To ensure the customers experience is always maintained to the highest standard -To continuously work towards improving sales and service -Supporting and managing the performance of the team through ongoing evaluations, listening, training, and mentoring -Ensuring high levels of Food and Health & Safety Offerings - Competitive Pay ( depending on experience) Staff meal & coffee when on shift Opportunity to gain rich experience at one of the highly prestigious location in London This position offers an engaging environment for passionate hospitality professionals eager to lead a vibrant café team. The successful candidate will play a key role in shaping the customer experience while maintaining operational excellence. Job Types: Full-time and Part-time Open Positions :1-2 Work Location: In person

As a Restaurant Supervisor at Crudo, you play a pivotal role in overseeing the day-to-day operations of the restaurant, ensuring exceptional service and a seamless dining experience for our guests. You will lead and motivate the wait staff, manage service execution, and maintain the highest standards of quality and efficiency. Responsibilities: • Service Leadership: Oversee service execution, ensuring timely order delivery, accurate food and beverage presentation, and efficient table turnover., • Staff Management: Supervise and train wait staff, providing guidance and feedback to improve performance., • Quality Control: Monitor food and beverage quality, presentation, and temperature. Address any issues promptly and efficiently., • Customer Experience: Handle customer inquiries and complaints professionally and effectively. Resolve issues and ensure guest satisfaction., • Shift Management: Coordinate shift activities, assign tasks, and ensure adequate staffing levels., • Stock Management: Monitor inventory levels and place orders to ensure adequate supplies., • Operational Efficiency: Optimize workflow and identify opportunities for improvement., • Problem-Solving: Identify and resolve operational challenges, ensuring a smooth service flow., • Communication: Maintain effective communication with the kitchen staff, management, and other team members. ABOUT YOU: • Proven experience in a restaurant supervisor role, • Strong leadership and team management skills, • Excellent communication and interpersonal abilities, • Friendly and approachable, • Positive mindset with a problem-solving attitude, • Ability to thrive under pressure and maintain composure, • Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: • Competitive hourly wage + service charge + tips, • Flexible work schedules, • 50% staff discount at all our associated venues, • 20% friends and family discount at all our associated venues ABOUT US: We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! More Details: Hourly Rate: £13-15 Service Charge Estimate per hour: £4-6 Total Hourly Rate inc SC: £17-21 Schedule: Full-Time 35-38 hours per week Tuesday - Thursday: 4 pm - 11 pm Friday - Saturday: 12:30 pm - 11 pm Sunday - Monday: Off

We are a specialty and artisan café committed to exceptional coffee, consistency, and genuine hospitality. Every drink we serve reflects care, precision, and craft — from well-executed espresso to beautifully balanced milk drinks and hand-brewed coffee. We are building a team of professionals who take pride in quality, understand the details behind every cup, and want to be part of a café culture centred on standards, learning, and community. The Role We are looking for an experienced full-time Specialty Barista who brings strong technical coffee knowledge, excellent workflow, and a high standard of customer service. This role is for someone who is confident behind the machine, understands espresso recipes and extraction theory, and can consistently produce high-quality coffee in a fast-paced service environment. This is not a basic barista position. We are looking for someone who already has solid specialty coffee experience and can confidently dial in espresso, maintain equipment properly, and deliver consistency throughout service. Responsibilities • Prepare and serve consistently high-quality espresso-based drinks, milk drinks, pour-overs, and other specialty beverages, • Dial in espresso daily and throughout service, adjusting grind, dose, yield, and shot time as needed to maintain flavour and consistency, • Demonstrate a clear understanding of coffee ratios, extraction times, and how to correct under-extracted or over-extracted shots, • Texture milk to a high standard and produce clean, consistent latte art, • Work confidently on a La Marzocco espresso machine, • Operate, clean, calibrate, and maintain a Mahlkönig grinder to ensure optimal performance, • Carry out routine cleaning and maintenance of all coffee equipment, including grinders, group heads, steam wands, baskets, showers, and backflushing procedures, • Monitor espresso quality through regular taste checks and ensure drinks meet expected flavour profile and presentation standards, • Maintain excellent workflow during busy periods without compromising quality, • Keep the bar, equipment, and front-of-house area clean, organised, and fully stocked at all times, • Monitor stock levels, report shortages promptly, and support ordering and inventory control, • Follow all food safety, hygiene, and cleanliness standards consistently, • Deliver warm, professional, and knowledgeable customer service, • Share coffee knowledge with customers and team members and contribute to a strong specialty coffee culture Essential Requirements • Minimum 1–2 years’ experience in a specialty coffee environment, • Strong practical knowledge of:, • espresso recipes and brew ratios, • shot timing and extraction control, • grind adjustment and dial-in, • milk texturing and latte art, • coffee flavour balance and consistency, • Experience working with La Marzocco coffee machines, • Experience using and maintaining Mahlkönig grinders, • Ability to explain how and why to adjust a shot when extraction is running too fast or too slow, • Strong understanding of daily cleaning routines, preventative maintenance, and correct equipment care, • Experience with stock control and café inventory management, • Excellent attention to detail and pride in presentation, taste, and cleanliness, • Calm, organised, and efficient under pressure, • Reliable, punctual, and a strong team player, • Good communication skills and a professional attitude, • Food Hygiene / Food Safety certification preferred; this will be highly valued, • Qualifications, • Previous barista experience is advantageous but not essential; training will be provided for suitable candidates., • Knowledge of food safety standards and procedures is desirable., • Experience in serving customers in a fast-paced environment is preferred., • Basic food preparation skills are beneficial., • Good time management skills to handle multiple orders efficiently during busy periods., • Ability to perform basic maths accurately for cash handling purposes., • Strong interpersonal skills with a friendly attitude towards customers and colleagues., • Ability to work well under pressure while maintaining attention to detail. This role offers an engaging environment where you can develop your skills while providing exceptional service to our valued customers. We look forward to welcoming motivated individuals eager to contribute positively to our team! Ideal Candidate You are someone who understands that great coffee is not just about following a recipe. You know how to read a shot, taste for balance, and make informed adjustments. You care about workflow, cleanliness, consistency, and guest experience just as much as the final cup. What We Offer • Competitive pay based on experience, • Flexible scheduling, • Ongoing training and opportunities for growth, • Supportive and quality-driven team environment, • Access to premium specialty coffee, • Opportunity to be part of a café that genuinely values craft and standards How to Apply Please apply through Indeed with: • your CV, • a short cover letter outlining your specialty coffee experience, • the espresso recipe or brew ratio you are most comfortable working with, • how you would adjust a shot running too quickly, • your favourite latte art pattern Please only apply if you have genuine hands-on specialty coffee experience and are confident working with espresso dial-in, grinder calibration, and machine care.

We are looking for a motivated, experienced and hands-on Butcher’s Shop Manager to lead day-to-day operations at The Meat Stop, a growing butcher shop with a strong reputation for quality, service and innovation. This is an excellent opportunity for someone who is confident in both butchery and management, and who can drive the business forward. Key Responsibilities Butchery & Product Quality Carry out skilled butchery: cutting, trimming, deboning and preparing meats to shop standards. Maintain high levels of quality control, product display and stock rotation. Ensure all food safety, hygiene and HACCP procedures are followed. Shop Operations Oversee daily shop opening, closing, cleanliness and organisation. Manage stock levels, place supplier orders and reduce waste. Handle cashing up, EPOS entries and daily reporting. Team Leadership Supervise and support staff, including training, rota planning and performance management. Maintain a positive, efficient working environment. Lead by example with strong customer service and professional standards. Customer Service Greet and assist customers, handle special requests, and manage complaints professionally. Support in building strong customer relationships and improving overall shop experience. Compliance & Safety Ensure compliance with UK food safety legislation, allergens, hygiene and record-keeping. Maintain accurate documentation: temperature logs, cleaning schedules, HACCP checks, and deliveries. ✅ Requirements Minimum 2–3 years’ experience in butchery (shop or commercial). Previous supervisory or management experience (preferred). Strong knowledge of meat cuts, preparation and portioning. Good understanding of food safety standards and HACCP. Organised, reliable, and able to work independently. Strong communication and customer-facing skills.

Assistant Manager – Founder led business - Monday-Friday role. £33,000-£35,000pa 45 hours per week Lazy Geppetto is a fast paced, high volume counter service site and we have a rare opportunity for a site manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from the hills of Turin to the coast of Naples, Lazy Geppetto is a fun homage to classic, homemade Italian cooking and a celebration of the big, boisterous family feasts from our chef’s childhoods. We believe fresh food tastes best and we don’t compromise on that. The Role: As our site Manager, you’ll be the heart and soul of our operation, working alongside the founder directly this is a perfect opportunity for a skilled Manager who will be looking to step up over the coming months. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this brand. Key Responsibilities: -⁠ ⁠Lead and motivate a diverse team to deliver exceptional service. -⁠ ⁠Manage all daily operations, including staff scheduling, inventory, and quality control. -⁠ ⁠Ensure adherence to health and safety regulations. -⁠ ⁠Guided recruitment, training and development of all team members to reach their full potential. -⁠ ⁠Monitor financial performance, including sales, costs, and budgets. -⁠ ⁠Bring energy and positivity to each shift. What We’re Looking For: -⁠ ⁠Management experience within counter service / QSR sites. -⁠ ⁠Strong leadership skills with the ability to inspire, motivate and manage your team. -⁠ ⁠Excellent organisational and communication skills. -⁠ ⁠A lead from the front mentality with a desire to roll your sleeves up and get involved. -⁠ ⁠Strong understanding of financials, particularly GP and labour controls -⁠ ⁠Solid problem-solving skills and being able to keep calm under pressure -⁠ ⁠Ability to multi-task effectively in a fast paced environment What We Offer: -⁠ ⁠Competitive salary and benefits. -⁠ ⁠Quarterly bonus of up to 30% based on achievable KPIs -⁠ ⁠A supportive and fun work environment. -⁠ ⁠Opportunities for professional growth and development.

La Mia Mamma and Made in Italy are looking for an experienced and passionate Restaurant Supervisor to join our growing team. You will support the Restaurant Manager in leading the front-of-house team, ensuring smooth daily operations, and delivering an exceptional guest experience across our restaurants. La Mia Mamma is more than just a restaurant – it’s a celebration of authentic Italian cuisine. Each season, we welcome real Italian mammas from different regions of Italy to cook their traditional dishes and share their stories with our guests. The position is open at our restaurant in Chelsea: 257 Kings Road, SW3 5EL. . What We’re Looking For • At least 2 years of experience in a similar supervisory role within the hospitality industry, • Strong leadership and communication skills, • A genuine passion for Italian food and culture, • A proactive, hands-on attitude with a guest-first mindset, • Solid knowledge of London’s vibrant restaurant scene and customer expectations, • Ability to support the team, manage shifts, and handle customer feedback professionally, • Fluent English (Italian is a plus!) Your Key Responsibilities • Support the Restaurant Manager with daily operations, • Lead and motivate the front-of-house team, • Deliver consistent, high-quality service to ensure a memorable dining experience, • Train and mentor new team members, • Monitor staff performance and ensure company standards are met, • Assist in managing reservations, floor plans, and guest satisfaction, • Help drive team morale and a positive workplace culture What We Offer • Competitive salary, based on your experience, • Minimum 28 days of paid holiday, • Training and ongoing support to help you grow, • A dynamic, multicultural work environment, • The opportunity to be part of a unique and authentic Italian dining concept

La Mia Mamma and Made in Italy are looking for an experienced Assistant Manager who can lead our team and deliver an exceptional dining experience across our restaurant portfolio. You will report directly to the Restaurant Manager. About us: La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea, Battersea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambience and authentic Italian food. What we offer: • Full-time position with a competitive salary, • Staff discounts and meals provided during shifts, • A positive, supportive working environment, • Career growth and development opportunities Key responsibilities: • Oversee daily front- and back-of-house operations to ensure a welcoming and energetic dining atmosphere, • Maximise sales through effective food and beverage up-selling strategies, • Ensure food quality, presentation, hygiene standards, budget control, and inventory management, • Support the Restaurant Manager with staff evaluations, coaching, recruitment, and training Skills and qualifications: • Excellent customer service skills, • Commercial awareness and ability to drive revenue, • Strong interpersonal and communication skills, • Problem-solving abilities and conflict management, • Highly organized and a great team player, • Positive, proactive attitude, • Italian speaker is a plus, • Eligible to work in the UK If you are passionate about hospitality and want to join a dynamic, innovative team, we would love to hear from you!

About the Role We are looking for an experienced and confident Bar Supervisor to join our team at Cleo, a stylish all-day dining restaurant in the heart of Belgravia, just moments from Victoria. Cleo offers a mix of brunch, lunch, dinner, cocktails, and quality coffee, creating a vibrant and fast-paced service environment. This is a hands-on role where you will lead shifts, support daily operations, and ensure a smooth, consistent, and high-quality guest experience. Key Responsibilities • Oversee the smooth running of daily service, • Lead and support the team during busy periods, • Take responsibility for team performance during shifts, • Ensure consistency in drink preparation and service standards, • Prepare and serve drinks, including cocktails and coffee, • Confidently work across both bar and coffee stations, • Carry out opening and closing procedures, • Maintain high standards of cleanliness, hygiene, and bar upkeep, • Follow all health & safety procedures at all times, • Handle customer queries and resolve issues professionally, • Support stock control and general organisation What We’re Looking For • Previous experience in a bar, café, or restaurant environment, • Supervisory or team leader experience preferred, • Good knowledge of cocktails and bar service, • Basic to good barista skills, • Strong communication and teamwork skills, • High attention to detail in service and presentation, • Ability to stay calm and organised in a fast-paced environment, • Positive, reliable, and hands-on attitude Working Hours • Includes evenings, weekends, and mornings as required

We are seeking a proactive and dedicated Assistant Manager to join our friendly team at The Eclectic Collection. In this pivotal role, you will support the Manager in all aspects of daily operations, ensuring a smooth and efficient running of our welcoming café environment. Your leadership and commitment will be instrumental in fostering a positive atmosphere for both our team and our valued customers. Key Responsibilities: • Assist the Manager with day-to-day operations, including opening and closing procedures., • Lead, motivate, and train staff to ensure high standards of service and productivity., • Oversee customer service, ensuring an exceptional experience and effectively resolving any inquiries or concerns., • Manage inventory, stock rotation, and ordering supplies to maintain optimal levels., • Ensure the cafe maintains a clean, organized, and safe environment, adhering to all health and safety regulations., • Handle cash management and accurately operate point-of-sale systems., • Contribute to achieving sales targets and operational efficiency. Requirements: • Proven experience in a supervisory or assistant management role, ideally within a cafe or hospitality setting., • Exceptional leadership and communication skills, with a genuine passion for team development., • Strong organizational abilities and a keen eye for detail., • A proactive, positive attitude and a commitment to delivering outstanding customer experiences., • Ability to thrive in a fast-paced environment and manage multiple tasks effectively.

£33,000-£36,000pa PLUS 15% bonus MONDAY to FRIDAY business operating hours Predominantly 08:00-16:00 But with flexibility to weekends and evenings if there is a management need. Usually 45 hour working week. This unicorn of a role is not one to be missed! Do you love hospitality, great quality food and nice people but want a healthy work/life balance too?? THE ROLE DOES EXIST! And it is with us  Garbanzos is a fast paced, high volume counter service site and we have a rare opportunity for a site manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from food all over the Mediterranean, we have a simple yet delicious menu and take great pride in the freshness and quality of our food all produced daily in our central kitchen. The Role: As our Site Manager, you’ll be the heart and soul of our operation. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this already successful site. Key Responsibilities: • Lead and motivate a team to deliver exceptional service., • Manage all daily operations, including staff scheduling, inventory, and quality control., • Ensure adherence to health and safety regulations., • Recruitment, training and development of all team members to reach their full potential, • Monitor financial performance, including sales, costs, and budgets., • Bring energy and positivity to each shift. What We’re Looking For: • Management experience within counter service / QSR sites., • Strong leadership skills with the ability to inspire, motivate and manage your team., • Excellent organisational and communication skills., • A lead from the front mentality with a desire to roll your sleeves up and get involved., • Strong understanding of financials, particularly GP and labour controls, • Solid problem-solving skills and being able to keep calm under pressure, • Ability to multi-task effectively in a fast paced environment What We Offer: • Predominantly weekday, day time working hours with occasional weekend and/or work if there is a business need. This will evolve as the business develops., • Competitive salary and benefits., • Quarterly bonus of 15% based on achievable KPIs, • A supportive and fun work environment., • Opportunities for professional growth and development.

We are currently looking for a Part time bartender to join our dynamic team. You should be enthusiastic, great with people, and a hardworking team player. You will be greeting and welcoming guests, taking orders, serving cocktails & drinks, taking payment, clear and reset the bar, and doing the daily cleaning and general wait staff duties. As a team member, you need to assist the floor if needed. Part time in this case means Friday & Saturday nights. Skills and experience: Experience in cocktail making or bar work in a similar environment. You're a hard worker with a can-do attitude and an eagerness to learn Great customer service skills and full of positivity. Work in an organised and tidy manner. Have a strong logical approach and the ability to work with a calm head when it’s busy. Above all, you’re a team player. Nordic language knowledge is helpful but not essential.

Are you a morning person with a passion for coffee? We are opening Darbar Coffee House in the heart of Hayes & Harlington, and we need a dedicated Barista to help us own the morning rush. We are seeking a friendly and efficient Barista to join our vibrant team. This role offers an opportunity to work in a dynamic environment, engaging with customers and ensuring a welcoming atmosphere. The position is paid and suitable for individuals who thrive in fast-paced settings and enjoy working with people. Suits someone who is able to work during the morning rush hour (around 6 -7 am) and those seeking part time work. Responsibilities • Taking the lead from the Head Barista to ensure smooth operations., • Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialised drinks, ensuring quality standards are met., • Operate coffee machines, grinders, blenders, and other equipment safely and efficiently., • Greet customers warmly, take their orders accurately, and process payments using the point-of-sale system., • Maintain cleanliness and organisation of the counter area, including washing utensils and cleaning equipment regularly., • Ensure food safety standards are adhered to at all times, including proper handling and storage of ingredients., • Restock supplies as needed to ensure smooth service during shifts., • Provide excellent customer service by assisting with menu recommendations and addressing customer queries promptly. Skills • Proven barista experience or familiarity with coffee preparation techniques is preferred., • Knowledge of food safety standards to ensure hygienic practices are maintained., • Experience in serving customers in a fast-paced environment with a friendly demeanour., • Ability to assist with food preparation when required, including handling snacks or light food items., • Basic maths skills for processing transactions accurately and managing card payments., • Strong time management skills to handle busy periods efficiently while maintaining quality service standards., • Excellent communication skills to engage positively with customers and team members. This role offers an engaging work environment where your enthusiasm for coffee and customer service will be valued. We welcome applicants who are organised, proactive, and eager to contribute to a welcoming café atmosphere., • Ability to cover for the Head Barista during days off and holidays.

Server – Qinwan Café – The Chancery Rosewood Location: Mayfair, London Job Type: Full-time Salary: Between £16 to £18 per hour plus service charge (depending on experience) About Qinwan Café Qinwan Café is an exciting new café concept opening within The Chancery Rosewood. The café offers a refined yet welcoming environment, serving exceptional coffee, teas, and a carefully curated selection of ice cream, patisseries, dates, and sandwiches. We are looking for passionate and service-driven Café Servers to join our opening team. This role is ideal for individuals who enjoy working in a fast-paced hospitality environment and take pride in delivering warm, attentive, and memorable guest experiences. Role Overview As a Café Server, you will play an important role in delivering smooth and efficient service on the floor. Working closely with the Head Waiter, Supervisor, and Café Manager, you will ensure guests receive a high standard of service while contributing to a positive and professional team environment. Key Responsibilities Guest Experience • Deliver friendly, attentive, and professional service to all guests, • Create a welcoming and comfortable atmosphere within the café, • Respond to guest requests promptly and efficiently, • Handle basic guest feedback and escalate concerns when needed, • Build rapport with guests to enhance their overall experience, • Service Execution, • Take accurate food and beverage orders and input them into the POS system, • Serve food and drinks efficiently while maintaining presentation standards, • Ensure tables are cleared and reset promptly, • Support smooth and consistent service during busy periods, • Follow all service standards and procedures, • Operational Support, • Assist with opening and closing duties, • Maintain cleanliness and organisation of the café floor and service areas, • Support effective communication between front-of-house and back-of-houseteams, • Ensure all health, safety, and hygiene standards are upheld, • Contribute to efficient workflow during peak service times, • Product Knowledge, • Develop a strong understanding of the café’s menu and offerings, • Confidently describe items and make recommendations to guests, • Ensure all food and beverages are served correctly and to standard, • Requirements, • Experience, • Previous experience as a Server in a hospitality role preferred, • Experience working in a fast-paced café or restaurant environment is an advantage, • Skills, • Excellent customer service and communication skills, • Friendly, positive, and professional attitude, • Strong attention to detail, • Ability to work efficiently under pressure, • Good teamwork and collaboration skills, • Additional Requirements, • Flexibility to work evenings, weekends, and public holidays, • Professional presentation and strong work ethic, • Ability to thrive in a fast-paced hospitality environment, • Schedule, • Full-time position with shift-based scheduling based on operational needs.

📍 London, UK 💼 Full-time About Us: At Bread & Truffle, we bring the authentic flavours of Italy to London, specialising in artisanal sandwiches, premium truffle products, and high-quality ingredients. We pride ourselves on delivering exceptional food with genuine Italian hospitality in a fast-paced, vibrant environment. The Role: We are looking for an experienced and driven Assistant Manager to support the Store Manager in leading the team and overseeing daily operations. This is a hands-on role where you will be instrumental in maintaining high standards, driving performance, and creating an outstanding customer experience. Key Responsibilities • Support the Store Manager in all aspects of store operations, • Lead by example during service, ensuring smooth and efficient shifts, • Supervise, train, and develop team members, • Deliver exceptional customer service and handle escalations professionally, • Monitor sales performance and help drive revenue growth, • Manage stock levels, ordering, and minimise waste, • Ensure compliance with food safety, hygiene, and health & safety standards, • Assist with rotas, labour control, and team scheduling, • Step in to run the store in the Manager’s absence What We’re Looking For: • Proven experience as a Supervisor or Assistant Manager in hospitality or retail, • Strong leadership and organisational skills, • Ability to motivate and develop a team, • Commercial awareness and focus on sales performance, • Passion for quality food and customer service (Italian food knowledge is a plus), • Calm under pressure with a proactive mindset, • Flexible availability, including weekends What We Offer: • Competitive salary + bonus opportunities, • Staff discounts on food and products, • Career progression within a growing brand, • A dynamic and supportive team environment

A Senior IT Director at NatWest operates at the intersection of technology, business strategy, and regulatory compliance. The goal is to ensure technology platforms enable secure, scalable, and customer-focused banking services. Key Responsibilities • Set IT strategy aligned with business goals and digital transformation, • Lead large technology teams and oversee major delivery programmes, • Ensure system reliability, performance, and scalabilityacross banking platforms, • Drive cybersecurity, risk management, and regulatory compliance (e.g., Financial Conduct Authority, Prudential Regulation Authority), • Manage senior stakeholders, translating business needs into technical solutions, • Own budgets and vendor relationships for large-scale IT operations, • Champion innovation (cloud, data, digital banking) while maintaining stability What We're Looking For NatWest Group is looking for an experienced IT leader with strong strategic vision, proven delivery of large-scale technology programmes, and the ability to lead teams in a regulated environment. The role requires expertise in cloud and enterprise systems, excellent stakeholder management, and a solid understanding of risk and compliance with regulators such as the Financial Conduct Authority and the Prudential Regulation Authority. Why Join NatWest Group? • Work remotely with a collaborative and forward-thinking team., • Be part of a diverse, inclusive, and purpose-driven organization., • Enjoy meaningful work that helps shape the future of banking and customer experience., • Access to continuous learning and growth opportunities. Join NatWest Group and play a pivotal role in transforming ourdigital efforts to support our sales success.

📍 London, UK 💼 Full-time About Us: At Bread&Truffle, we bring the authentic taste of Italy to London, specialising in artisanal sandwiches, premium truffle products, and high-quality ingredients. Our focus is simple: exceptional food, genuine hospitality, and a warm, energetic atmosphere. The Role: We are looking for a motivated and hands-on Supervisor to support the daily running of our store. You will play a key role in leading the team, delivering outstanding customer service, and ensuring smooth operations during busy service periods. Key Responsibilities: • Support the Store Manager in day-to-day operations, • Lead shifts and ensure service runs efficiently, • Deliver exceptional customer experience at all times, • Train and mentor team members, • Maintain high standards of food quality, hygiene, and presentation, • Handle customer queries and resolve issues professionally, • Assist with stock control, ordering, and waste management, • Ensure compliance with health & safety regulations What We’re Looking For • Previous experience in a supervisor or senior team member role (hospitality or retail), • Strong leadership and communication skills, • Passion for food, especially Italian cuisine (a plus!), • Ability to work in a fast-paced environment, • Positive attitude and team-player mindset, • Flexible availability, including weekends What We Offer • Competitive salary + performance incentives, • Staff discounts on food and products, • Opportunities for career growth within the company, • A supportive and energetic work environment

An exciting opportunity is available with a major catering operator at The Excel Exhibition Centre, London E16. We are seeking a dedicated Supervisor to join our team due to business development. We offer highly competitive rates of pay and benefits with flexible working hours. The position is available immediately. Legacy Koncepts operates a collection of unique food and drink outlets at the Excel Centre, including our newest brand, Detroit City Burger, offering a retro twist on classic American burgers. Our other successful brands include Chozen (fresh fast Asian food) and Wrapid (hot wraps and Lavazza coffee), both with a strong presence, and Orzo’s Deli (hot and cold Italian food with freshly made pasta and deli sandwiches). As Supervisor for our Excel Exhibition Centre Outlets, you will be an energetic and flexible individual working in our thriving fast-food environments. You will be required to work a minimum of 25 hours per week (100 hours per 4-week period) on an adjustable shift pattern to suit the dynamic events schedule at Excel. You must be highly organised, able to lead by example, and provide direction and motivation to your team, efficiently prioritising workload and consistently showing initiative. What We Offer: • £13.75-£14 per hour, with a review in 6 months., • Minimum 100 hours per 4-week period, with more hours available during busy periods., • Based at Excel London., • Company benefits include an hourly performance and time-keeping bonus of up to £1.50 per hour after successfully completing a 3-month probation period., • Access to a wide range of training and development programs., • Pension contribution., • Staff meals included on workdays and a 50% discount at other times. Role Description: This role involves overseeing daily operations, leading a team of staff, ensuring compliance with company policies and food safety standards, and coordinating team activities. Responsibilities also include monitoring performance, providing feedback, handling basic administrative tasks, and ensuring organisational goals are met efficiently. Your Key Responsibilities Will Include: • Staff Management: Train and motivate a team of food service and kitchen staff to deliver high-quality service., • Daily Operations: Supervise the daily activities of the Quick Serve Restaurant (QSR), ensuring a smooth flow from food preparation to customer delivery., • Customer Service: Maintain high standards of customer satisfaction by promptly resolving complaints and ensuring a positive dining experience., • Health & Safety: Ensure strict adherence to food safety, cleaning standards, and health and safety regulations, including regular spot checks and reporting issues to management., • Inventory & Supplies: Manage stock and cooking levels throughout the day to meet demand, maximise sales, and minimise wastage., • Quality Control: Monitor food quality and presentation standards to meet company benchmarks., • Financial Management: Accurately process customer payments through the till, handling card and voucher payments and ensuring till balances at the end of each shift. Skills and Qualifications: • Leadership & Training: Ability to lead, motivate, and train staff effectively, ensuring tasks are completed., • Communication: Strong oral and written communication skills for interacting with staff, customers, and management., • Problem-Solving: Ability to handle customer complaints and resolve issues quickly and professionally., • Organisational Skills: Proficient in managing schedules, monitoring forms, and daily operations., • Knowledge of Regulations: Understanding of health, safety, and food hygiene laws, including an equivalent Level 2 Food Safety certificate., • Technical Skills: Experience with point-of-sale (POS) systems for sales and accurate record-keeping., • Sales: Expert knowledge of menu items to offer recommendations, add value, and upsell to maximise revenue., • Equipment: Knowledge of equipment operation and basic troubleshooting abilities., • Representation: Act as an ambassador for Legacy Koncepts Group / Detroit City Burger, maintaining a positive brand image and dressing presentably. Who We Are Looking For: Our ideal Supervisor will be: • Passionate about exceptional customer service., • Experienced in a Quick Serve Restaurant environment, preferably a fast-food burger restaurant., • Experienced in supervising teams., • Self-motivated, able to multi-task, and manage their own workload., • Knowledgeable about Asian, Italian, and other world cuisines., • Ambitious and motivated, continuously seeking to upskill., • Hands-on with a can-do attitude towards daily tasks. Additionally, the ideal candidate would possess: • Ability to work at pace while maintaining high standards and attention to detail., • Excellent time management skills with the ability to meet deadlines., • Basic knowledge of Excel and Word., • Excellent numerical skills to assist with ordering and stock level management.

General Manager £42,500 per year We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a twelve store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for an exceptional general manager to join our team. We’re looking for someone committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | General Manager • 45 hours per week, • Oversee and look after our location in Tottenham Court Road, • Work hand in hand with the Co-founders and Operations Manager, • Maintain budgets, costs and quality control, • Help to manage our team morale and happiness at work while guiding their career development, • Implement & improve service processes while constantly looking out for ways to improve the way we operate, • Monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating, • Stock count, rota and supplier management as well as reporting catering and deliveroo data, • Ensure and enforce the hygiene rules and maintenance of your stores, • Onboard and train new team members and ensure company rules are being followed, • And most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food Expectations | Efficiency, Communication, Energy • Strong proficiency in leading your team and providing guidance and support when needed., • Ability to lead, organise and maintain your stores, • Possess strong problem-solving skills to identify issues and develop effective solutions, • Communication skills and strategic thinking, • Positive energy and dedication to the team, • Strong ability to maintain a clean and hygienic environment Experience Requirements | 2-3 Years • Ideally, you will have 2-3 years’ experience managing and operating within the hospitality industry, • Ability to commit full time, • A desire to make a career in hospitality. Let’s grow together! Compensation | | £42,500 per year • 30 days holiday package (Including bank holidays), • Performance based bonus, • Cycle to work scheme, • £100 ‘Refer a Friend’ scheme, • Enhanced parental leave package, • Enhanced sick day package, • Free lunch/dinner from The Salad Project while on shift, • Team social events, • Opportunities for career progression as the business grows

We’re excited to be opening a brand-new Turkish restaurant featuring a traditional pizza oven, bringing authentic flavours and a vibrant dining experience from morning through to evening. As we prepare to launch, we’re looking for a confident, experienced Front of House Manager to lead our team and help set the tone for exceptional service from day one. About the Role This is a key leadership position where you’ll be responsible for overseeing daily front of house operations, managing a dynamic team, and ensuring every guest receives outstanding service. With a mix of breakfast, lunch, and evening service, we offer flexible shifts across the day. What You’ll Be Doing Leading, motivating, and managing the front of house team Delivering excellent customer service and maintaining high standards Coordinating service to ensure smooth and efficient operations Training and developing team members Handling customer feedback and resolving issues professionally Working closely with the kitchen to create a seamless guest experience What We’re Looking For Proven experience in a Front of House leadership or management role Strong team management and organisational skills Confidence in running busy service periods A hands-on, proactive approach with great attention to detail Excellent communication and interpersonal skills Someone who knows what they’re doing and takes pride in their work What We Offer The opportunity to be part of an exciting new restaurant from the very beginning A supportive and energetic working environment Flexible shifts across morning and evening service Competitive salary based on experience If you’re passionate about hospitality, thrive in a fast-paced environment, and are ready to lead a team to success, we’d love to hear from you. Apply now and be part of something special from the start.

Bawarchi, a top-rated South Indian restaurant renowned for its mouth-watering quality food and excellent service, is seeking a dedicated and experienced Manager to lead our Indian Hyderabadi Restaurant with Bar. This role is ideal for a dynamic leader passionate about culinary excellence and exceptional hospitality. Key Responsibilities: • Oversee all daily restaurant and bar operations, ensuring smooth service flow and high standards., • Manage, train, and motivate front-of-house and bar staff to deliver outstanding customer experiences., • Ensure the consistent delivery of high-quality Indian Hyderabadi cuisine and beverages., • Implement and maintain stringent food safety, hygiene, and health and safety standards., • Manage inventory, control costs, and optimize profitability for both the restaurant and bar., • Handle customer inquiries and feedback, ensuring high levels of guest satisfaction., • Develop and implement operational procedures to enhance efficiency and service quality., • Maintain a positive and productive work environment for all team members. Qualifications: • Proven experience in a managerial role within an Indian restaurant, preferably with Hyderabadi cuisine., • Demonstrable experience in bar operations and management, including stock control and licensing., • Strong leadership, communication, and interpersonal skills., • Excellent understanding of restaurant management, financial controls, and service standards., • Ability to manage and motivate a diverse team effectively., • Customer-focused with a commitment to delivering exceptional dining and bar experiences.