Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills - Experienced in managing large teams and busy services - Passionate about hospitality & customer service - Strong Barista skills (dialling in, latter art, espresso pulling) - Upbeat and able to lead a team to deliver exceptional service at all times - Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times - Well-presented and a good team player - An excellent communicator - Keen eye for detail and sense or urgency Key Responsibilities: Team - Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm. - Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person. - Accurately record all staff sick days and annual leave in line with Head of Operations - Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences. - Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational - Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks. - Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM) - Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes. - Keep the Maintenance record and pest control record updated and in use (along with the head chef) - Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data - Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination - Manage customer enquiry regarding café events and private bookings and cafe catering pre orders - Help organize staffing, and handovers for relevant events - Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.
We’re on the hunt for a culture-savvy content creator who’s always online and two steps ahead of the algorithm. As our Content Creator & Strategist, you’ll be the force behind high-impact, share-worthy content that not only gets views—but builds community. You’ll lead the charge in creating standout visuals, capturing trends as they happen, and shaping a content strategy that converts engagement into brand loyalty. 🛠️ What You’ll Do: Concept, film, and edit engaging content for TikTok, Instagram, and beyond Translate trends into original, brand-relevant content Create high-quality visuals that grab attention and stop the scroll Own the content calendar—plan with intention and post with purpose Analyze performance and optimize content using insights and data 🎯 You Bring: Proven video editing and filming skills, especially for social-first platforms A deep understanding of meme culture, trends, and how platforms work A balance of creativity and strategy—you can brainstorm and execute Comfort working independently or collaborating with a team
Our client is a fast-growing, values-led provider of domiciliary and supported living services across the UK. They support people with complex needs — including learning disabilities, autism, brain injuries, and mental health conditions — to live safely, independently, and with dignity. We’re looking for a commercially astute, proactive Business Development Manager who thrives on sales, strategic partnerships, and making a tangible difference. This isn’t a desk-bound role: you’ll be meeting commissioners, building referral networks, winning tenders, and opening up new revenue streams in both public and private markets. If you’re energetic, target-driven, and eager to transform lives through better care partnerships, this could be your next move. What you’ll be doing 1. Generating new business & building networks 2. Identify, qualify, and secure opportunities with local authorities, NHS Trusts, ICBs, GP practices, hospitals, private clients, and community groups. 3. Build and manage a robust sales pipeline — from prospecting to closing deals. 4. Develop strong referral partnerships with health professionals and community organisations. 5. Work with operational teams to mobilise new packages of care. 6. Tendering & strategic partnerships 7. Lead or support persuasive bid submissions for NHS and local authority contracts. 8. Build trusted relationships with commissioners, discharge teams, and procurement leads to position our client as a provider of choice. 9. Help develop strategies to expand into adjacent healthcare sectors. 10. Marketing-led growth 11. Create and deliver cost-effective marketing activities: LinkedIn campaigns, referral packs, digital content, community events. 12. Represent the brand at conferences and sector networking events. 13. Collaborate on outreach campaigns to boost brand profile. 14. Market insight & reporting 15. Analyse trends, competitor activity, and service gaps to guide strategy. 16. Track and report KPIs on leads, conversions, revenue, and partnership outcomes. 17. Contribute ideas to shape the long-term business development roadmap. 18. Cross-team collaboration 19. Partner closely with clinical, operational, and finance teams to deliver contracts effectively. 20. Lead quarterly business reviews with key partners and distributors. What Promiserecruitment is looking for our client Proven success in business development or sales (ideally within domiciliary care, supported living, complex care, or related healthcare). Excellent communicator — able to build trust with commissioners, clinicians, families, and senior stakeholders. Self-starter with a field-based mentality — enjoys networking, relationship building, and closing deals. Skilled in bids, tenders, negotiations, and partnership development. Commercially minded, data-driven, organised, and resilient. Full UK driving licence and willingness to travel regularly. Desirable: Existing relationships with NHS discharge teams, commissioners, or care distributors. Familiarity with CQC frameworks, Care Act 2014, and social care commissioning. Experience with CRM tools (e.g. HubSpot, Salesforce, Pipedrive). Degree or professional qualification in Business, Marketing, Social Care, or similar. 🎉What’s on offer £30,000 DOE base salary + commission (realistic first-year OTE £40–50k; uncapped for high performers). Flexible, home-based working when not travelling. Travel expenses, pension, laptop & phone. Gym membership. Direct impact on a growing, quality-driven care provider. Supportive team culture that values innovation, ethics, and empowerment. In summary: If you’re target-driven, strategic, love being on the move, and want to make a genuine difference in the lives of people who need support — we’d love to hear from you.