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The Union of Students are looking for a Payroll Senior Coordinator to assist the Head of Finance in the smooth running of the Union Finance Department. They will be responsible for the accurate and timely processing of payroll, helping to maintain precise financial records, and ensuring compliance with all relevant payroll regulations. This role involves collaborating with the Human Resources team to manage employee data and contribute to the smooth operation of the wider finance team. The post holder will assist in the preparation of accurate and timely Financial Management accounts and oversee the Sales Ledger and Finance Coordinator role ensuring that the sales ledger invoices are accurate and income is received. They will pay attention to detail and can work in a busy environment and to tight deadlines. It is expected that they will provide cover for the finance team in periods of absence as other team members would be expected to provide cover for this role under the same circumstances. As a member of the Union of Students the post holder will contribute to and support the delivery of our Strategic Plan. Main Responsibilities Payroll Management • Manage end-to-end administration of permanent and student payrolls using SAGE., • Ensure full compliance with HMRC, pension and statutory requirements., • Process monthly and four‑weekly payrolls, including timesheets, holiday pay and accruals., • Maintain accurate payroll records, cost centre allocations and control account reconciliations., • Complete all HMRC submissions (RTI, PAYE, P60s, P11Ds, P45s, Class 1A NI)., • Administer pension schemes, including monthly payments, annual reviews and statutory re‑enrolment., • Manage payroll-related benefits including car parking deductions and healthcare schemes., • Act as a payroll point of contact for staff, providing guidance and resolving queries. Human Resources Administration • Coordinate documentation for new starters and leavers, including right‑to‑work checks., • Maintain accurate employee records across HR systems and master spreadsheets., • Administer holiday entitlements, pro‑rata calculations and service‑based enhancements., • Monitor sickness absence and trigger alerts in line with organisational policy., • Act as first point of contact for routine HR queries and provide basic workforce reporting., • Support day‑to‑day HR administration to ensure smooth organisational operations. Financial Management & Reporting • Support the Head of Finance in producing high‑quality, timely financial management information., • Prepare monthly cost centre reports and ensure journals are accurate and submitted on schedule., • Oversee sales ledger activity, ensuring invoices are accurate and income is received promptly., • Identify and escalate financial risks or issues as they arise., • Contribute to business case development and continuous improvement initiatives across teams. The Union’s mission is to represent, support and empower students by championing their voices and interests at every level. Rooted in our values that we care for each other, we are better together, we share success and we are positive, we work to ensure every student feels included, supported and able to thrive. Through advocacy, collaboration and student‑led activity, we create opportunities for students to shape their experience, overcome barriers and make a positive impact within the University and beyond.

Automation Systems DeveloperCastle Donington, DerbyshireWe are looking for an experienced Automation Systems Developer who enjoys building real-world solutions that make businesses more efficient.Our Automation Systems Developer would design, build, and maintain software and hardware systems that reduce human intervention in routine tasks. With the ability to translate process inefficiencies into scalable, executable solutions to ensure we can continue to see Medstrom at the forefront of the healthcare industry.We need someone who is confident working with stakeholders, can handle complex problem-solving with ease, and has the people skills to make technical topics feel simple and accessible.What you’ll be doing- Delivering efficiencies through automating administrative tasks, allowing the wider business to prioritise and solely focus on improved patient outcomes- Building and optimising Power Automate flows across departments, integrating with business systems- Working with SQL and Microsoft Azure- Writing scripts, logic, or connectors to integrate applications- Collaborating with colleagues and managers to identify automation opportunities and scoping out solutions- Testing automations in sandbox environments before release- Debugging automation failures and ensuring scripts remain operational as core systems update- Supporting broader Power Platform initiatives, including Power Apps and Power BI as needed- Presenting business cases to the board for new projects to work on- Documenting automation designs for governance and audit purposes- Ensuring projects are thoroughly mapped and documented to facilitate efficient future fixes, updates, and ongoing IT support- Collating post-project data and measurable outcomes to evaluate and demonstrate the overall business impact and value deliveredHours: 37.5 per week, Monday to Friday, office-based in Castle DoningtonWhat you’ll get- Basic starting salary of £52,000 - £56,000 (depending on experience)- 33 days’ annual leave entitlement- Contributory Pension scheme- Free on-site gym for Head Office employees- Employee discounts and cashback on shopping, supermarkets, and holidays- Full induction with great training and support- Birthday treat- Salary sacrifice schemes, including Cycle to Work- Death in Service benefit provided- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the companyWhat you'll need- At least 3 – 5 years’ experience within a similar Automation Developer role- Extensive understanding of SQL and Power Apps- Solid experience developing end-to-end solutions with Power Automate- Strong analytical and troubleshooting skills. Able to resolve issues independently and quickly- Clear, concise, and confident communicator—comfortable in stakeholder-facing roles- Proactive, self-motivated, and comfortable managing priorities- Passionate about building innovative solutions that streamline business processes and deliver measurable value- Data integration skills - working with SharePoint, Excel, Power BI, and different APIs- Security and Permissions awareness- JSON experience preferred- SharePoint design and development experience preferred- Full UK driving licence and willing to travel if requiredEstablished in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in the company’s success.In addition to the salary and related benefits, you will join a company that has grown extensively within the last 5 years and, through our unique ownership model, is continuing to grow, whilst offering great career opportunities for those who are keen to progress.Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.Medstrom operates a zero-tolerance policy to any harassment, of any kind, towards our colleagues.

Broad Head of Finance role, leading a small team in provision of all financial and management information, developing stronger process and controls as the Group continues it's impressive growth trajectory Client Details Growing, privatley owned Engineering and Maintenace Group, based in Derby Description Group Reporting & Consolidation Own group consolidation, inter-company accounting and eliminations Define and maintain group reporting standards, structures and timelines Produce monthly reporting packs Ensure accuracy, consistency and integrity of group-level financial information Act as the final point of control over group financial outputs Planning, Analysis & Commercial Insight Lead group budgeting, forecasting and re-forecasting processes Deliver variance analysis with clear performance commentary Analyse project, contract and site profitability across the group Provide commercial insight to support operational and strategic decisions Identify trends, risks and value creation opportunities Cash Flow & Financial Performance Own group cash flow forecasting and liquidity planning Monitor working capital, cash conversion and covenant metrics Proactively highlight risks and mitigation actions Support lender and debt reporting requirements Systems, Data & Scalability Improve financial reporting systems, controls and data quality Lead implementation of scalable BI, dashboards and reporting tools Act as owner of group finance data, structures and chart of accounts Ensure systems support growth, acquisitions and integration Leadership & Collaboration Provide structure, challenge and technical guidance Support capability development and consistency across the finance function Embed a strong performance and accountability culture Stakeholder Engagement Work closely with the CEO on performance, strategy and execution Support the leadership team with decision-ready financial insight Liaise with lenders, investors and external advisors as required Profile You will be a Qualified Finance professional with experience in fast paced, multi entity businesses, hands on but also a strategic thinker, capable of supporting the CEO on business critical projects as the business continues to grow. Job Offer £75-80k plus bonus and pathway to a Finance Director role

Job Title: Conversion Officer Department: Recruitment and Business Development Location: Derby Reports To: Head of Business Development Role Overview The UKMC Conversion Team Member is responsible for managing and supporting the end-to-end conversion process of candidates into fully compliant and deployable staff. This role ensures that all candidates meet regulatory, organizational, and client specific requirements while delivering a smooth and efficient onboarding experience. Key Responsibilities • Coordinate and manage candidate conversion processes from offer acceptance to full compliance • Review and verify documentation to ensure adherence to UK regulatory and company standards • Liaise with candidates to collect outstanding information and provide guidance throughout onboarding • Track candidate progress using internal systems and maintain accurate, up-to date records • Collaborate with recruitment, compliance, and operations teams to ensure timely conversions • Identify and resolve issues or delays in the conversion pipeline, • Maintain a high level of communication with stakeholders regarding candidate status • Support continuous improvement initiatives to streamline conversion processes, • Ensure all activities align with data protection and confidentiality policies Key Skills & Experience • Strong administrative and organizational skills, • Excellent attention to detail and accuracy, • Effective communication and interpersonal abilities, • Ability to manage multiple tasks and meet deadlines in a fast-paced environment • Proficiency in Microsoft Office and/or CRM systems, • Previous experience in recruitment, onboarding, or compliance (preferred), • Understanding of UK employment and compliance requirements (desirable) Personal Attributes • Proactive and solution-oriented mindset, • High level of accountability and ownership, • Team player with a collaborative approach, • Adaptable and able to handle changing priorities, • Professional and customer-focused attitude Performance Metrics • Conversion turnaround time, • Compliance accuracy rate, • Candidate satisfaction and engagement, • Pipeline efficiency and backlog management What We Offer • Opportunities for career growth and development, • Supportive and collaborative team environment, • Training and continuous learning opportunities

Lead the data team, overseeing the importation and analysis of data from various sources, including news reporters and project finance databases. Serve as the liaison between the data team and other departments, ensuring that data analysis is translated into actionable insights and reports. Reportin

To apply, you MUST meet the below requirements 1. Have relevant door to door sales experience,, 2. Have the right to work in the UK (we are unable to offer sponsorship), 3. Willing to travel within the UK, 4. Hold a full UK driving licence, 5. Able to work within the Milton Keynes region What we offer in return: • Realistic earnings of £50-60k per annum (basic salary & uncapped commission) • Company vehicle, • 25 days annual leave, increases with length of service, plus bank holidays, • Health cash plan, • Life assurance, • Income protection scheme, • 8% matching on our pension scheme About the role: The role of the Field Sales Representative within the Customer & Commercial Team is to be the initial ‘face’ of Voneus, representing our brand in your area and introducing our products and services to potential customers located in rural communities, and helping build and support our customer base. Reporting to the Head of Field Sales, you will be responsible for coordinating sales activities in your specific area to convert prospects into successful customers through a variety of sales methods, focusing mainly on door to door sales. Role Responsibilities: • Build relationships with key personnel, residents, and businesses within the community., • Support the sales funnel by gathering quality prospect data to convert to customers., • Cultivate new leads within your territory, • Support the marketing team by obtaining information regarding local and county activities as well as monitoring any competitor activity., • Be the first point of contact with residents delivering excellent customer service and selling our products to bring new customers to Voneus., • Meet with prospective customers at their door to sell our product range., • Be able to speak with customer and quickly assimilate their requirements, needs, budget and decision making capability so that you can easily follow up with information or close a deal quickly., • Weekend and evening work is essential as part of this role to be able to gain traction with different demographics at different times of the day., • Monitor sales targets and work to meet them individually and as a team., • Be self-motivated to hit the agreed sales targets., • Understand the sales cycle and the pros and cons of different sales technique in line with Voneus company values., • Research and evaluate customer needs and desires., • Liaise with other departments including Sales, Marketing, People Team and Finance to deliver the best deals and service to the customer or prospective customer., • Be able to handle customer objections and negotiate whilst having the resilience to deal with rejections from customer without it impacting on your next door knock. Experience and Knowledge: • Previous experience of door-to-door sales is essential., • Proven track record in a field sales business to consumer environment., • Knowledge of sales techniques within the sales cycle and how to mitigate and overcome pushbacks., • Able to engage with customers from different areas, researching specific area knowledge and traits to communicate with them effectively and easily, both in verbal and written format., • Strong customer experience skills to build rapport and follow up with any queries in a confident customer focussed manner, • Knowledgeable in using a CRM, such as Salesforce or Zoho. Equal Opportunities Statement: We are committed to equality and diversity and encourage applications from all backgrounds and communities. To find out more about your next employer, visit _

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. Tesco Media and Insight Platform is a partnership between Tesco, the UK’s largest grocery retailer, and dunnhumby, a global leader in Customer Data Science. Together, we always put the customer first. Fuelled by data from over 24 million Tesco Clubcard holders, our closed-loop measurement helps brands understand consumer behaviour and ensures that every Pound of advertising budget is spent targeting the right customer, at the right time, with the right message, across the full marketing funnel. We're here to help brands "Shape What Britain Buys". We’re looking for a talented Head of CRM and Personalisation (12-month FTC) who expects more from their career. Sitting within the Strategy, Propositions & Measurement team, this role will lead the development and delivery of our value proposition across Tesco Clubcard CRM and personalised messaging, couponing, and joint advertising with suppliers. It is a vital role that connects media innovation with Tesco’s broader retail strategy. What you’ll be working on -Strategic proposition development: build and continually evolve the proposition and product matrix of the retail media business, establishing a clear role of your product portfolio within the broader Brand and Performance propositions. • Drive a joint strategy and product roadmap with Tesco Retail and the media product teams. Own the commercial requirements in this process., • Working with Tesco Media sales teams, pitch loyalty and personalisation ad products to alpha and beta clients, gaining their direct feedback and improving the proposition., • Collaborate closely with Tesco Retail’s marketing, CRM and loyalty teams in joint strategy and execution projects. Maintain strategic alignment with Dunnhumby loyalty teams., • Identify key commercial partnerships which support Business Propositions and support the Retail Media Leadership to source and agree commercial partnerships What we expect from you Bachelor's degree in Business, Marketing, or related field; • Strong experience within the retail, retail media, advertising or digital marketing industry with exposure to DTC / CRM, loyalty, or e-mail programs and strategies, • Proven leadership experience with a track record of successfully managing and developing high-performing teams., • Excellent communication, negotiation, and presentation skills., • Strategic thinker with the ability to develop and execute account plans. What you can expect from us We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found _

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our mission – we are building the worlds most admired and compelling brand ecosystem Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: • Think without limits - Think fast, think fearlessly, and take the team with you, • Own it and back yourself - Own the basics, own your role and own the results, • Be relevant - Relevant to our people, our partners and the planet Are you ready to join the Fearless? *Please note this role is based 3 days in our London office with 1 day at our Shirebrook HQ and 1 day working from home Responsible for Digital Trading across Luxury Business and reporting to Head of Digital Trading, Premium and Luxury. The role will include line management of the Luxury trading team, responsible for the commercial model as well as reporting to make strategic recommendations to increase digital sales and on-site experience. The role will also involve a significant element of cross-functional campaign planning to ensure that Group-wide promotions and major campaigns are executed efficiently and effectively. Strong stakeholder management skills are essential to ensure buy-in of strategy and ability to form strong campaign plans across the business. • Responsible for the success and delivery of digital sales within the Luxury business; including forecasting profit and revenue targets and underlying revenue metrics (e.g., Average Order Value), • Work with Head of Digital Trading to define, develop and deliver a Digital trading strategy for the Luxury business in line with the key brand and business commercial objectives, • Manage regular performance reviews, including monthly and quarterly meetings working collaboratively across all key departments to capture customer and market insight and feedback, ensuring that the week-to-week performance movements are incorporated into the forecast and remedial actions taken where appropriate., • Perform regular data analysis to inform and support reactive actions, and ensure all team members are upskilled to have a high level of data literacy, • Devise and drive a performance and data analysis plan to inform and support growth using analytical tools., • Present ideas and analysis to wider teams to align business processes and projects, • Lead and own with key stakeholders the Own the Luxury section of the Digital trading calendar, ensuring campaigns, promotions and trading initiatives are actioned and executed with the optimisation of customer journey always in the forefront, • Lead campaign planning and execution for all websites (Luxury as well as Premium and Sport) cross-functionally, ensuring that the best processes are in place to maximize key trading moments, • Work with the Digital Marketing team to ensure product & trading strategies are supported and aligned with the digital marketing strategy for all channels including SEO, PPC, Paid Social, Affiliates and Loyalty, • Present ideas and analysis to wider teams to align business processes and projects, • As relevant, represent Digital Trade in key cross-functional projects/initiatives that help deliver trading targets (e.g., app launches, development of new services), • Accountable for optimisation of site navigation, customer journey and product placement strategies to drive online improvements to conversion rates and online KPI’s, • Work with the Product, Experimentation and UX teams to contribute to and influence the prioritisation of the development roadmap People Management. · Demonstrate strong leadership and extensive people management skills · Set clear objectives, goals and development plans · Build an effective and motivated team, to work as more than a collection of individuals · Be an active and positive contributor to the team, contributing to the overall digital strategy · Represent the Digital Trading Team across the wider business, ensuring digital KPI’s are understood and achievable for all ● Valid working rights for the UK ● Analytical with strong reporting skills, advanced Google Analytics, Contentsquare, and Excel user ● Experience working within e-commerce platforms ● Experience driving both day-to-day improvements and larger strategic projects that contribute to sales growth ● Experience in team management and development ● Independent, self-motivated, and proactive ● At least 5 years of experience in a similar digital role in a retail or consumer bran Along with your benefits package we also offer a wide range of perks for our colleagues: Reward, Recognition and Opportunities Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant. Fearless 1000 – By October 2025, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus! The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1million! Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance*. *subject to terms and conditions Frasers Festival – An event like no other! Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more. CEO Sessions – Once a quarter we offer 20 employees the opportunity to attend our “CEO Sessions” ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business. Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work. Employee Welfare Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free. Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support. What’s next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.

HR Generalist Location: Coventry (Hybrid 2 days after probation) Salary: £29,000–£31,000 Join an Award-Winning Business That Puts People First We’re a leading national commercial cleaning and associated services provider — and proud winners of the European Cleaning & Hygiene Awards 2025: Best Company to Work For. The Opportunity The HR Generalist will support the HR Director, Head of HR and other HR members in all HR’s practices and objectives that will provide an employee-oriented high-performance culture within the business. You will be required to perform in all HR functions, including ER, TUPE and Restructure process, HR Admin management, Talent and Performance Management, and rapidly learn to overcome challenges. Reporting directly to the Head of HR and working closely with colleagues to ensure all HR duties are undertaken in accordance with employment law, company policy and ensuring any risk to the business is minimised. What You’ll Be Doing HR duties: • Support, develop and implement all HR related processes and strategies aligned to the business objectives, including clause ER case management., • Support and coach the management team on all people leadership matters, including business change and transformation. Forming strong relationships with the management team to be able to challenge and coach in a high-performance environment., • Partner the management team to project manage organisational and procedural changes within the business area., • Be responsible for all HR management and development (including ER/Case Management, TUPE/Restructuring procedures, recruitment and selection practices, discipline, grievance, mentoring, absence management, contracts, training and development, talent management, succession planning, driving performance appraisals and any other HR related issues)., • Monitor, manage and measure and report on HR issues, opportunities and development plans and achievements within agreed formats and timescales, including clause ER case management for the assigned areas, • Continuously Liaise with Managers to understand their HR requirements, reduce ER cases across all categories, and ensure they are fully informed of the HR objectives to drive the organisation forward., • Keep up to date with HR legislation and provide relevant training as when required, as well as per agreed schedule, • Update the company server with timely, relevant forms, policies and procedures to ensure accessibility for employees at all times., • To facilitate as a mediator when required to try and resolve employee grievances. Admin Related: • End to end TUPE management and related documents preparation (TUPE in /TUPE out), • Support the Recruitment Department with the entire onboarding process including but not limited to, creating and/or managing: Internal ads, offer letter & employment contracts, and arranging induction/onboarding experience, • Carry out Right to Work checks for current employees who’s right to work are due to expire and right to work checks for all new hires., • Maintain records of personnel-related data (payroll, personal information, leaves) in both paper and the database and ensure all employment requirements are met, • Liaise with other departments or functions (payroll, IT, SHEQ etc) when required, • Support the Payroll Department by providing the relevant documentation/information in a timely manner, • Carry out the DBS checks for all and current employees, • Carry out the applications for passes for the Virgin Contract, • Ensure that the Probation Procedure it is being adhered to and all parties involved are following it, • Carry out reference checks for new employees, • Manage the HR inbox in a timely and professional manner, • Produce and submit reports on general HR activity on a monthly basis, • Assist in ad-hoc HR projects, • Ready to perform any ad-hoc HR management related duties instructed by the Head of HR or HR Director. Recruitment duties: • Manage recruitment needs for the company such as in-house advertisement for senior positions., • Creating and continually improving offer letters and contracts of employment, whilst managing the timely distribution of such documents. Training duties: • Manage a training plan that details required training that is delivered within the agreed/specific timescales and ensure outcomes are appropriately measured and reported on., • Liaise with other managers to understand all necessary aspects of their learning and development needs, and to ensure they are fully informed of corporate learning and development objectives., • Develop and deliver training and communications materials to support learning and development needs., • Ensure training activities meet and integrate with company strategies and policies., • Write and deliver training lessons to continue personal development of Line Managers throughout the company., • Manage the organisation and delivery of company induction sessions, including writing and delivering the presentations., • Maintain the currency of the Training Matrix and share the information company-wide. Officer Responsibilities: • To assist and advise Company managers/directors on HR policy, practice, procedure and issues., • To represent the company in a positive, professional manner at all times. What We’re Looking For • Prioritisation and time management, • Proven track record as a HR generalist, in an HR environment, • Officer/Adviser/Generalist role, • Interpersonal relationships, discretion and confidentiality, • Knowledge of employment law, ER processes, Right to Work and DBS checks, TUPE law and ER practices, • Experience of report writing utilising excel, word and power point, • Ability to communicate at all levels, • Problem solving skills, • Ability to innovate to create and implement continuous, • improvement initiatives, • Experience of designing and writing HR policies, procedures, offers, • and contracts of employment, • Adaptability and flexibility – willing to work on a variety of projects and perform in multiple roles Other Requirements: • Flexibility to work at multiple locations with nation travel involved (up to 2-4 nights per month away from home maybe expected on occasion to meet business requirements), • Excellent IT and Microsoft skills The Package • £29,000–£31,000 basic salary, • Performance bonus, • 35 days holiday (including bank holidays), • Hybrid working (up to 2 days from home following 6 month probation)

Supply Chain Operations Coordinator We are currently recruiting for a Supply Chain Operations Coordinator to work based in Billericay, Essex on a full time, permanent basis. About us DCK Group a global leader in the design, supply of fashion jewellery and accessories. Here at DCK our people are central to everything we do. We are welcoming, friendly and have a culture that promotes learning and development from day one. Diversity, equality and inclusion are the core of who we are and reflect this in every aspect of our company culture, DCK DNA. It’s a great time to join DCK, we are looking for dynamic individuals who are as passionate about our business as we are, as it continues to flourish and grow. We offer a variety of benefits, including 25 days paid holiday plus bank holidays, flexible working hours - core hours of 10am - 4pm and 4pm finishes every Friday, Agile working, including WFH opportunities throughout the week and many more. Our Head Office is in Billericay, Essex with transport links to Central London, Stratford and Southend. We also offer free parking if you drive to us! Primary purpose: To be responsible for the development and leadership of the Supply Chain Operations Assistants and manage priorities and the team’s workload ensuring the delivery of high quality, productive and accurate operational support to the business, driving best practice and streamlined ways of working through implementing process improvements and training. Key responsibilities: Optimises the efficiency of the Supply Chain Operations and Logistics team, supporting operational excellence and driving efficient administration on the team - • Manage cross function administration to enhance efficiencies to all functions, collating and directing workflow, ensuring tasks are completed accurately and in a timely manner, • In depth understanding of all areas within Supply Chain Operations and Logistics team, able to support the admin pool as necessary, • Provide admin support for complex or difficult tasks utilising wider business knowledge to complete the task, • Manage fines process ensuring that all fines are loaded correctly resolving any queries as required, • Super User on WFX making amends to the system as required, • Monitor system governance (running reports to ensure that all data is captured and accurate e.g. card types / colour / size etc and ensuring teams make the necessary corrections), • Managing setting up packing codes on WFX as directed by the Packaging Supervisor, • Critical path management, ensuring that testing / commitment and supply chain deadlines are met, • Act as first point of escalation for the admin team, • Lead Supply Chain Operations admin meetings ensuring that the team are clear on priorities and rationale behind workload, • Develop Supply Chain Operations Assistants ensuring they have the knowledge, skills, tools and support to complete the relevant admin tasks, • Ensure that admin SLA’s and KPI’s are maintained, • Ensure that Brand PO’s are raised accurately and that any issues are discussed with the brand and rectified prior to the PO being raised, • Act as the main point of contact between the brand teams and the Supply Chain Operations Admins Ad-hoc - Support with onboarding new suppliers as and when required Support with on-boarding of new brands where required Support with new business opportunities as and when required Communication & Culture- role models efficient communication at all levels creating an inclusive and warm culture in line with the DCK DNA - Establishes clear and engaging communication routines with colleagues at all levels, to encourage a culture of transparency, accessibility, regularity, and clear direction. Acts as a technical visionary and specialist who inspires innovation and instills commerciality in every decision made. Routinely reviews process and systems for innovation and commerciality. Supports the establishment of a warm and supportive culture within the team, has awareness of team environment and behaviors, and actively assists with areas of concern. Acts as a DCK role model. People- role models the DCK DNA, driving own development and building strong relationships - Supports the teams to deliver consistent standards & improved performance through positive engagement. Provide guidance to the Commercial Operations team, including training and motivation of the team, optimizing productivity of individuals and collective work performance. Champion team spirit and support the team to achieve their KPI’s celebrating success along the way. Passionate about your own & your team’s development – driving your own development and providing guidance to the team. Build and maintain strong relationships across business functions, improving communication flow across brands. Skills and qualifications: Prioritization Organization Critical Path Management Communication – written and verbal Managing deadlines Resilience Negotiation and Influencing Please send updated CV to apply! Your application has been successfully submitted! _

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

To apply, you MUST meet the below requirements 1. Have relevant door to door sales experience,, 2. Have the right to work in the UK (we are unable to offer sponsorship), 3. Willing to travel within the UK, 4. Hold a full UK driving licence, 5. Able to work within the North Yorks & Tyneside region What we offer in return: • Realistic earnings of £50-60k per annum (basic salary & uncapped commission) • Company vehicle, • 25 days annual leave, increases with length of service, plus bank holidays, • Health cash plan, • Life assurance, • Income protection scheme, • 8% matching on our pension scheme About the role: The role of the Field Sales Representative within the Customer & Commercial Team is to be the initial ‘face’ of Voneus, representing our brand in your area and introducing our products and services to potential customers located in rural communities, and helping build and support our customer base. Reporting to the Head of Field Sales, you will be responsible for coordinating sales activities in your specific area to convert prospects into successful customers through a variety of sales methods, focusing mainly on door to door sales. Role Responsibilities: • Build relationships with key personnel, residents, and businesses within the community., • Support the sales funnel by gathering quality prospect data to convert to customers., • Cultivate new leads within your territory, • Support the marketing team by obtaining information regarding local and county activities as well as monitoring any competitor activity., • Be the first point of contact with residents delivering excellent customer service and selling our products to bring new customers to Voneus., • Meet with prospective customers at their door to sell our product range., • Be able to speak with customer and quickly assimilate their requirements, needs, budget and decision making capability so that you can easily follow up with information or close a deal quickly., • Weekend and evening work is essential as part of this role to be able to gain traction with different demographics at different times of the day., • Monitor sales targets and work to meet them individually and as a team., • Be self-motivated to hit the agreed sales targets., • Understand the sales cycle and the pros and cons of different sales technique in line with Voneus company values., • Research and evaluate customer needs and desires., • Liaise with other departments including Sales, Marketing, People Team and Finance to deliver the best deals and service to the customer or prospective customer., • Be able to handle customer objections and negotiate whilst having the resilience to deal with rejections from customer without it impacting on your next door knock. Experience and Knowledge: • Previous experience of door-to-door sales is essential., • Proven track record in a field sales business to consumer environment., • Knowledge of sales techniques within the sales cycle and how to mitigate and overcome pushbacks., • Able to engage with customers from different areas, researching specific area knowledge and traits to communicate with them effectively and easily, both in verbal and written format., • Strong customer experience skills to build rapport and follow up with any queries in a confident customer focussed manner, • Knowledgeable in using a CRM, such as Salesforce or Zoho. Equal Opportunities Statement: We are committed to equality and diversity and encourage applications from all backgrounds and communities. To find out more about your next employer, visit _

The Opportunity Flosum is looking for a visionary Senior Product Manager who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce. This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem. We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first. About Flosum Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards. Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match. We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build. What You Will Own Product Vision & Strategy • Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva., • Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors., • Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for., • Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift. AI & Innovation • Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management., • Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary., • Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents. Customer & Market Insight • Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management., • Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions., • Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations. Execution & Delivery • Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it., • Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination., • Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates. Who You Are We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career. • 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms., • Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem., • Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products., • Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred., • You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable., • Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape., • Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance., • Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day., • Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it. What Will Make You Exceptional in This Role • You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company., • You have worked at the intersection of DevOps and security/compliance in regulated industries., • You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics., • You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce., • You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend. What We Expect in the First 12 Months First 90 Days: Learn and Diagnose • Achieve deep fluency in Flosum's five product lines and their technical architecture., • Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points., • Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win., • Deliver your first product roadmap refresh with clear prioritization rationale. Months 3-6: Ship and Win • Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability., • Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn., • Define the next generation of Flosum's AI capabilities and present a detailed execution plan. Months 6-12: Scale and Lead • Drive measurable improvement in competitive win rates against Copado and Gearset., • Launch at least one net-new product capability that opens a new revenue stream or market segment., • Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement. Why Flosum • Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational., • Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem., • Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate., • AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next., • Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits • Competitive base salary + performance bonus, • Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagement

Who are OnBuy? OnBuy are an online marketplace who are on a mission of being the best choice for every customer, everywhere. We have recently been named one of the UK's fastest-growing tech companies in the Sunday Times 100 Tech list. All achievements we are very proud of, but we don't let that go to our head. We are all laser focused on our mission and understand the huge joint effort ahead of us needed to succeed. Working at OnBuy: We are a team of driven and motivated people who thrive when working at pace. To succeed at OnBuy you need to take charge and fully own your responsibilities, rolling your sleeves up when needed to 'get it done'. Working at OnBuy you are surrounded by so much opportunity, but you must possess the ability to stay focused and prioritise ruthlessly. Most importantly, you will thrive in an ever-changing environment as we are constantly evolving. At OnBuy, you're not just a number or another cog in a machine. We are creating something really special, and you have the opportunity to affect meaningful change and have your voice heard. We are a close team, who have the opportunity to learn and grow as OnBuy evolves. About the Role We’re building a more intelligent, scalable product catalogue across multiple markets. Core capabilities like auto-categorisation and brand detection already exist, but they are not yet connected into a system that consistently drives quality, discovery, and growth. This role owns that system. The Senior Applied ML Engineer - Catalogue Intelligence is responsible for building the machine learning systems that power OnBuy’s catalogue decisioning engine. Working in partnership with the Head of Seller Solutions, who defines catalogue rules and commercial logic, you will design and deploy production-grade systems that automatically improve: • Product categorisation, • Product data quality and completeness, • Pricing competitiveness insights, • Catalogue coverage and selection, • Product discoverability This is a hands-on, production-focused role where outputs directly modify the live catalogue and materially impact GMV, conversion performance, search, and discovery. Core mission Turn catalogue rules and commercial logic into automated, data-driven systems that continuously improve discovery, data quality, pricing competitiveness, and revenue outcomes. What you’ll be responsible for You’ll take ownership of how product data is structured, validated, and used across the platform. This includes: • Improving how we classify and understand products at scale, • Raising the overall quality of catalogue data and defining what “good” looks like, • Ensuring product data supports effective search, filtering, and discovery, • Identifying gaps in our catalogue and surfacing opportunities for growth, • Improving how our catalogue performs across external channels, • You’ll build and evolve the systems and decision logic that enable this, and iterate based on real-world performance and data. You’ll work across: • Structured data (catalogue attributes, GTINs, taxonomy), • Unstructured data (text and images), • Behavioural data (search, clicks, conversions) How you’ll work You’ll build directly using SQL and Python on top of: · BigQuery · Airbyte · Google Datastream You’ll be working across data pipelines, information extraction, and production ML systems, combining rules, heuristics, and ML/LLMs where appropriate. The focus is on shipping practical systems quickly, validating them with real data, and improving them over time. You’ll work closely with engineering, product, and analytics, but you’ll be expected to own and deliver the core logic yourself. This role is not focused on research or offline modelling. You’ll be expected to build systems that operate in production and directly influence how products appear and perform on the platform. Experience & Skills • Experience building and shipping production data or ML systems with measurable business impact, • Strong Python and SQL skills, with the ability to work across data pipelines end-to-end, • You should be comfortable applying modern approaches such as LLMs, multimodal models, and information extraction techniques, and taking them from experimentation into production with proper evaluation, monitoring, and cost control., • Experience working with messy, unstructured or semi-structured data (e.g. text, images, product data), • Ability to design systems that make decisions, not just predictions, • Strong judgement in balancing accuracy, risk, and business impact, • Experience with ecommerce or marketplace catalogues is a plus, but not required. How you’ll operate • Take ownership of problems end-to-end, from idea through to production impact, • Build systems that are scalable, testable, observable, and auditable, • Design automation with confidence thresholds, monitoring, and feedback loops in mind, • Maintain clear documentation, evaluation frameworks, and versioning for models and logic, • Work pragmatically, favouring simple solutions that deliver impact quickly, • Communicate trade-offs clearly to technical and non-technical stakeholders, • You should be comfortable working in environments where data is incomplete, inconsistent, and constantly evolving., • You’ll be working across cloud-based data systems (GCP), building and deploying data pipelines and production ML workflows. Experience with orchestration tools (e.g. Airflow or similar), CI/CD, and model deployment practices is beneficial. The salary on offer for this role is £65000- £75000 depending on experience. We also offer the following benefits: • Company Equity- In return for helping us to grow, we’ll offer you company equity, meaning you own a piece of this business we are all working so hard to build., • 25 days annual leave + Bank Holidays, • 1 extra day off for your Birthday, • Employee Assistance Programme, • Perks at Work benefit platform, • Opportunities for career development and progression This role is UK remote or Hybrid if you live near our Manchester or Bournemouth's offices. Please only apply if you have the full right to work in the UK Our Commitment OnBuy is an equal opportunities employer. We are dedicated to creating a fair and transparent workforce, starting with a recruitment process that does not discriminate on the basis of gender, sexual orientation, marital or civil partnership status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. Just a heads up — we never use WhatsApp. or any messaging apps to contact candidates If someone reaches out this way, it isn’t us and let the recruitment team know.

Project Accountant {MoD, Defence, Construction} Chatham, 2/3 days a week minimum. £50,000 to £55,000 + Security Clearance + 6% Pension + Excellent Benefits + Progression Are you a Project/Management Accountant looking to join one of the world's leading defence and engineering businesses? Do you want to join a business who value it's employees, offer endless progression opportunities while also doing the accounts on some of the UK's biggest defence and construction projects. On offer, is the exciting opportunity for a Project/Management Accountant to join a world-renowned UK defence company. Founded around 150 years ago, this organisation has gone from strength to strength to become a world leader in defence and innovation. In this role, the successful Project/Management Accountant would be responsible for organising the accounts across a range of multi-million-pound construction and refurbishment projects throughout the UK and possibly abroad. Gaining a high level of security clearance, you will be in the midst of all the action during the global crisis and playing your part for the future of the business as well as the Ministry of Defence. The ideal Project/Management Accountant would have a proven track record in dealing with long term project accounts as well as accounting within the construction/refurbishment/fit out industries. Be local to Chatham and eager to work in a defence business. The Role • Own the production of timely and technically accurate contract accounts, EACs, budgets, forecasts and strategic plans including variance analysis for Projects and Small Works, • Maintain a close working relationship with Operations, particularly Head of Programmes, the Senior Project Managers and the Small Works Manager, • Own the production of monthly management accounts including site commentaries and present to HoF, RSME Contract Director and Head of Programmes, • Reconcile operational data to that reflected in the accounts and on other ancillary source data systems, • Prepare customer facing balance sheet control account reconciliations and rectification actions required to resolve queries or issues, • Prepare contract specific journals, • Assist in the preparation of monthly contract review presentations identifying future opportunities and risks, • As well as other role as responsibilities needed for the projects. The Person • Project/Management Accountant., • Construction or relatable industries., • Local to Chatham. Keywords: Accountant, Management Accountant, Project Accountant, Finance Manager, Finance Controller, Defence, MoD, Construction, Fit-out- Refurbishment, Chatham Ref: 19912 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Support development of Data Engineer and Data Science training materials in collaboration with MapAction’s Head of Capacity Building and Volunteer team. Support data-related project scoping in collaboration with MapAction’s Head of Data & GIS. Degree or equivalent experience in the field of Data

To apply, you MUST meet the below requirements 1. Have relevant door to door sales experience,, 2. Have the right to work in the UK (we are unable to offer sponsorship), 3. Willing to travel within the UK, 4. Hold a full UK driving licence, 5. Able to work within the Durham, North East and North Yorks regions What we offer in return: • Realistic earnings of £50-60k per annum (basic salary & uncapped commission) • Company vehicle, • 25 days annual leave, increases with length of service, plus bank holidays, • Health cash plan, • Life assurance, • Income protection scheme, • 8% matching on our pension scheme About the role: The role of the Field Sales Representative within the Customer & Commercial Team is to be the initial ‘face’ of Voneus, representing our brand in your area and introducing our products and services to potential customers located in rural communities, and helping build and support our customer base. Reporting to the Head of Field Sales, you will be responsible for coordinating sales activities in your specific area to convert prospects into successful customers through a variety of sales methods, focusing mainly on door to door sales. Role Responsibilities: • Build relationships with key personnel, residents, and businesses within the community., • Support the sales funnel by gathering quality prospect data to convert to customers., • Cultivate new leads within your territory, • Support the marketing team by obtaining information regarding local and county activities as well as monitoring any competitor activity., • Be the first point of contact with residents delivering excellent customer service and selling our products to bring new customers to Voneus., • Meet with prospective customers at their door to sell our product range., • Be able to speak with customer and quickly assimilate their requirements, needs, budget and decision making capability so that you can easily follow up with information or close a deal quickly., • Weekend and evening work is essential as part of this role to be able to gain traction with different demographics at different times of the day., • Monitor sales targets and work to meet them individually and as a team., • Be self-motivated to hit the agreed sales targets., • Understand the sales cycle and the pros and cons of different sales technique in line with Voneus company values., • Research and evaluate customer needs and desires., • Liaise with other departments including Sales, Marketing, People Team and Finance to deliver the best deals and service to the customer or prospective customer., • Be able to handle customer objections and negotiate whilst having the resilience to deal with rejections from customer without it impacting on your next door knock. Experience and Knowledge: • Previous experience of door-to-door sales is essential., • Proven track record in a field sales business to consumer environment., • Knowledge of sales techniques within the sales cycle and how to mitigate and overcome pushbacks., • Able to engage with customers from different areas, researching specific area knowledge and traits to communicate with them effectively and easily, both in verbal and written format., • Strong customer experience skills to build rapport and follow up with any queries in a confident customer focussed manner, • Knowledgeable in using a CRM, such as Salesforce or Zoho. Equal Opportunities Statement: We are committed to equality and diversity and encourage applications from all backgrounds and communities. To find out more about your next employer, visit _

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London or Remote (UK) | 💰 £155-175,000 + Options + _ About the team: Our Borrowing (lending) business is growing rapidly across both existing products and the planned launch of new initiatives. We aim to create a genuine feel-good factor when it comes to personal credit, and are looking for driven, analytical and creative individuals to help us achieve this goal. With our Flex product we’re reinventing credit cards to give customers more visibility and control over their spending. Our portfolio is growing rapidly and we’re expanding our team to support our future growth ambitions. We’re looking for a Director to lead the credit strategy for Flex originations. You will lead the team responsible for developing the credit and pricing strategies as we evolve our existing propositions and develop new products and distribution strategies. Our credit teams are part of our Data Discipline which drives a strong culture of data-driven decision making across the whole company. We’re great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives analysts the head space to focus on more impactful business questions and analyses. Join a team where your ideas can rapidly transform into reality, leveraging our cutting-edge technology and agile ways of working. Our credit analysts and managers are fully embedded into a product squad alongside Product Managers, Engineers, Designers, Marketers, Customer Researchers, Data Scientists etc. This enables us to solve customer problems in a fast paced and innovative way. How you’ll contribute: • Lead a team that will develop credit and pricing strategies for our growing range of Flex products and distribution channels, • Work closely with squad leadership to develop and execute an ambitious growth strategy for Flex, • Oversee the development and maintenance of the NPV models and affordability strategies that underpin the Flex underwriting decisions, • Promote a culture of proactive, high quality analysis and ensure we have the right credit capabilities, infrastructure and talent in place to scale safely, • Collaborate with the Decision Science team to maximise value from our internal and external data through cutting-edge ML models, • Partner closely with key stakeholders including Capital, Impairments and Forecasting, Financial Health (Collections and Recoveries), Finance, Second Line Credit Oversight, • Be a member of the Borrowing Leadership Team which drives Monzo's overall borrowing strategy You should apply if: What we’re doing here at Monzo excites you! • You have multiple years of experience in unsecured lending, especially credit cards, • You’re as comfortable getting hands-on as well as taking a step back and thinking strategically and proactively identifying opportunities, • You have a working understanding of the regulations that apply to lending in the UK, • You have experience working at banks with growing lending portfolios, • You have track record leading analytical teams, • You are a clear and precise communicator, able to cut through complex problems and articulate decision points for our executive team, • Are comfortable working in a fast-moving and changing company, • (Ideally) you have working knowledge of SQL and Python The Interview Process: Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! • Recruiter call, • Initial call with the hiring manager, • Final loop of interviews meeting the team Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com What’s in it for you: ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits_ #LI-REMOTE #LI-NJ1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Tech Ops Analyst About iProov iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Service Management Location: London, UK (Hybrid Working Model - at least twice a week in the office) Comp: Negotiable (base) + Company Performance Bonus (10%) + Equity + UK iProov Benefits iProov is growing fast, and we’re looking for a Technology Operations Analyst to join our Service Management team. If you’re passionate about solving problems, delivering great service, and working cross-functionally, this is a great opportunity. In this customer-facing role, you’ll handle technical queries, provide timely and accurate responses, and help protect iProov’s brand. Strong communication and problem-solving skills are essential, as you’ll triage and troubleshoot issues, enhance customer understanding, and feed insights back to our product teams to shape future improvements. How you can make an impact • Act as the initial contact point into iProov for customer and partner queries and driving any service issues through to resolution, • Perform 1st line application support to all incoming tickets to the customer service desk: triaging, diagnosing, troubleshooting, resolving where possible, and managing escalations to second line Technical Support Engineers and then third-line support when required, • After guidance and mentoring from a Senior Process Automation Engineer, you'll begin by handling basic fixes within the Appian platform., • For context, Appian is a low-code development platform that allows iProov to rapidly build custom business applications with minimal coding. It's primarily used to automate complex workflows, manage cases, and support business process management (BPM)., • Manage and maintain our customer knowledge base, identifying any gaps that need to be closed on frequently asked queries, • Collaborate with other teams in iProov to address customer and partner queries that involve cross functional team interaction, • Act as a liaison between technical teams and business stakeholders, translating technical issues into business impact., • Communicate incident and problem management updates to relevant stakeholders., • Identify and analyse incident data to identify underlying recurring issues and propose preventative measures as part of continual service improvement., • Prepare post-incident reports and conduct incident review meetings with stakeholders., • Maintain a problem management database to track and document root causes and resolutions., • Tracking all problem records and appropriate actions through to resolution involving the management E2E of internal improvement initiatives, • Chairing regular Problem review boards and tracking problem record progress, • Support and participate in audits where necessary What we would like to see from you • Experience with data analysis tools and techniques to extract meaningful insights and address problems., • Possess a foundational understanding of the Appian platform and a strong interest in developing deeper expertise in enterprise technologies. We also welcome individuals with limited experience but a clear enthusiasm and willingness to learn., • Confidence in communicating with a wide range of developers and technical resources, • Excellent communication skills with an attention to detail, • Ability to work in a busy environment and “wow” the customer while protecting iProov’s business reputation, • Ability to prioritise tasks and requests while balancing both customer needs and iProov capability, • Be a great team player in a cross functional environment, • Be capable of working independently and handling variable ticket volumes accordingly, • A can-do attitude, eagerness to learn and make an impact Nice to have, but not essential • Basic understanding of Appian objects and their functions, • Active Appian Certified Associate Developer certification, • Willingness to pursue additional certifications as the role evolves, • Foundational knowledge of database concepts, including tables, queries, and basic data modeling Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance checks. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.

Automation Systems Developer Castle Donington, Derbyshire We are looking for an experienced Automation Systems Developer who enjoys building real-world solutions that make businesses more efficient. Our Automation Systems Developer would design, build, and maintain software and hardware systems that reduce human intervention in routine tasks. With the ability to translate process inefficiencies into scalable, executable solutions to ensure we can continue to see Medstrom at the forefront of the healthcare industry. We need someone who is confident working with stakeholders, can handle complex problem-solving with ease, and has the people skills to make technical topics feel simple and accessible. What youll be doing - Delivering efficiencies through automating administrative tasks, allowing the wider business to prioritise and solely focus on improved patient outcomes - Building and optimising Power Automate flows across departments, integrating with business systems - Working with SQL and Microsoft Azure - Writing scripts, logic, or connectors to integrate applications - Collaborating with colleagues and managers to identify automation opportunities and scoping out solutions - Testing automations in sandbox environments before release - Debugging automation failures and ensuring scripts remain operational as core systems update - Supporting broader Power Platform initiatives, including Power Apps and Power BI as needed - Presenting business cases to the board for new projects to work on - Documenting automation designs for governance and audit purposes - Ensuring projects are thoroughly mapped and documented to facilitate efficient future fixes, updates, and ongoing IT support - Collating post-project data and measurable outcomes to evaluate and demonstrate the overall business impact and value delivered Hours: 37.5 per week, Monday to Friday, office-based in Castle Donington What youll get - Basic starting salary of £52,000 - £56,000 (depending on experience) - 33 days annual leave entitlement - Contributory Pension scheme - Free on-site gym for Head Office employees - Employee discounts and cashback on shopping, supermarkets, and holidays - Full induction with great training and support - Birthday treat - Salary sacrifice schemes, including Cycle to Work - Death in Service benefit provided - Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company What you'll need - At least 3 5 years experience within a similar Automation Developer role - Extensive understanding of SQL and Power Apps - Solid experience developing end-to-end solutions with Power Automate - Strong analytical and troubleshooting skills. Able to resolve issues independently and quickly - Clear, concise, and confident communicatorcomfortable in stakeholder-facing roles - Proactive, self-motivated, and comfortable managing priorities - Passionate about building innovative solutions that streamline business processes and deliver measurable value - Data integration skills - working with SharePoint, Excel, Power BI, and different APIs - Security and Permissions awareness - JSON experience preferred - SharePoint design and development experience preferred - Full UK driving licence and willing to travel if required Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in the companys success. In addition to the salary and related benefits, you will join a company that has grown extensively within the last 5 years and, through our unique ownership model, is continuing to grow, whilst offering great career opportunities for those who are keen to progress. Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. Medstrom operates a zero-tolerance policy to any harassment, of any kind, towards our colleagues. TPBN1_UKTJ

Innova Search is recruiting for a Head of Engineering to join a prestigious, Tier-1 heavy engineering and defence partner with a multi-century heritage in British engineering. This is a rare opportunity to take a high-profile leadership seat within a dedicated team responsible for a critical, long-term programme. In this role, you will serve as the primary technical interface for the customer. You will be responsible for the entire engineering lifecycle of complex mechanical systems, from initial concept and design through to manufacturing, installation, and final commissioning. The business are based in the Manchester area. Relocation would be required (relocation package included). The Role: You will lead a multi-disciplined team to ensure the accurate execution of engineering deliverables. You will be the technical guardian of the programme, ensuring that all systems are delivered "right first time" within a highly regulated, gated design environment. Key Responsibilities: • Strategic Technical Leadership: Develop and execute engineering strategies across Design, Manufacturing, and Test, ensuring alignment with overarching programme milestones., • Design Authority: Act as the senior point of contact for all technical activities, overseeing the delivery of high-quality data packs, installation instructions, and maintenance manuals., • Operational Excellence: Drive productivity through strategic decision-making, including the optimisation of test facilities and the management of complex supply chain interfaces., • Risk Management: Identify and mitigate technical risks, ensuring all work packages pass through rigorous engineering gated hold points before progression., • Team Development: Build and mentor a high-performing engineering culture, championing continuous improvement (CI) and professional development across your team. Your Profile • You are an assertive, data-driven leader who thrives in fast-paced, high-stakes environments. You must be able to balance technical rigour with commercial and programme requirements., • Qualifications: A degree in a relevant Engineering discipline is essential. Chartered Engineer (CEng) status is highly preferred., • Experience: Proven leadership experience within a large-scale design and manufacture entity, preferably within heavy engineering, or highly regulated sectors., • Technical Knowledge: A strong background in complex mechanical systems integration, structural analysis, and the application of stringent industry standards., • Leadership: Exceptional communication skills with the ability to influence stakeholders at all levels-from the shop floor to the boardroom., • Process Driven: Familiarity with gated design processes, risk management, and problem-solving methodologies (e.g., 8D, DMAIC). Security & Compliance • Due to the sensitive nature of this programme, this position is subject to strict security and export control restrictions., • Security Clearance: Candidates must be able to achieve and maintain the required UK security clearance levels., • Eligibility: Your nationality, place of birth, and any dual citizenships held will be verified as part of the vetting process, as they may impact your suitability for this specific programme., • Right to Work: All applicants must have the permanent right to work in the UK

Business Support Administrator Based in Derby - all office based FTC Contract Our client are looking for a strong Administrator to support a maternity cover contract and to start immediately. Day to Day responsibilities will include: Strong administrator supporting business units Working as part of a team of 3 administrators Supporting all Head Office functions such as procurement, marketing and Health and Safety departments Process driven role, reporting directly into the Office Manager Strong ability to work to tight deadlines Attention to detail within administration is paramountHours of Work are Monday to Friday 9am to 5pm with a 30 min lunch break, totally 37.5 hours and fully office based. Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role

Talent Acquisition Business Partner - Engineering (Global) Location: Derby, UK Reports to: Global Head of Talent Acquisition Operations About the Role This is a strategic, insight‑driven role partnering across three major engineering businesses - Civil, Defence, and Power Systems - to elevate workforce planning, strengthen talent acquisition performance, and drive data‑led decision‑making across a complex global matrix. You will work hand‑in‑hand with four regional TA Business Partners (US, Germany, EPAC, UK) and integrate into the People Services team to shape how engineering talent is planned, forecasted, and delivered globally. This is not an operational recruiter role. It is a strategic talent partner role focused on workforce planning, stakeholder influence, and organisational readiness. What You'll Lead Workforce Planning - Build and mature long‑term workforce planning capability across engineering functions. Talent Acquisition Performance - Improve TA effectiveness through better forecasting, demand planning, and resource alignment. Data Insights - Interpret talent, hiring, and market data to influence leadership decisions. Stakeholder Partnering - Partner with People Partners, engineering leaders, and the RPO to shape talent solutions. Global Collaboration - Work closely with regional TA BPs to ensure consistent, scalable delivery across markets. Brand Visibility - Strengthen talent brand presence across engineering communities. Resource Tracking - Monitor and report on resource utilisation, demand, and pipeline health. What You Bring Workforce / Manpower Planning Expertise - Ability to shape, forecast, and influence talent demand. Engineering Market Understanding - Experience supporting engineering or technical functions. Data‑Savvy Mindset - Comfortable interpreting insights and turning them into action. Consultative Partnering - Strong influencing skills with senior leaders in complex environments. Matrix Navigation - Experience working across multiple countries, functions, and reporting lines. Strategic TA Background - Talent‑lean profile focused on strategy, not transactional recruitment. Why This Role Matters Engineering is at the heart of the organisation's future growth. This role ensures the business has the right skills, in the right places, at the right time - enabling delivery, innovation, and long‑term capability building. You will be the strategic connector between People Services, Engineering leadership, Regional TA teams, and the RPO, shaping how talent is planned and delivered globally. GCS is acting as an Employment Business in relation to this vacancy

Broad Head of Finance role, leading a small team in provision of all financial and management information, developing stronger process and controls as the Group continues it's impressive growth trajectory Client Details Growing, privatley owned Engineering and Maintenance Group, based in Derby Description Group Reporting & Consolidation Own group consolidation, inter-company accounting and eliminations Define and maintain group reporting standards, structures and timelines Produce monthly reporting packs Ensure accuracy, consistency and integrity of group-level financial information Act as the final point of control over group financial outputs Planning, Analysis & Commercial Insight Lead group budgeting, forecasting and re-forecasting processes Deliver variance analysis with clear performance commentary Analyse project, contract and site profitability across the group Provide commercial insight to support operational and strategic decisions Identify trends, risks and value creation opportunities Cash Flow & Financial Performance Own group cash flow forecasting and liquidity planning Monitor working capital, cash conversion and covenant metrics Proactively highlight risks and mitigation actions Support lender and debt reporting requirements Systems, Data & Scalability Improve financial reporting systems, controls and data quality Lead implementation of scalable BI, dashboards and reporting tools Act as owner of group finance data, structures and chart of accounts Ensure systems support growth, acquisitions and integration Leadership & Collaboration Provide structure, challenge and technical guidance Support capability development and consistency across the finance function Embed a strong performance and accountability culture Stakeholder Engagement Work closely with the CEO on performance, strategy and execution Support the leadership team with decision-ready financial insight Liaise with lenders, investors and external advisors as required Profile You will be a Qualified Finance professional with experience in fast paced, multi entity businesses, hands on but also a strategic thinker, capable of supporting the CEO on business critical projects as the business continues to grow. Job Offer £75-80k plus bonus and pathway to a Finance Director role

National Head of Branch Network Wills & LPAs | 10 Branches | c.55 FTE Salary Negotiable + Bonus Scheme | Permanent SF Partners are working exclusively with a high-growth legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a National Head of Branch Network. This is a senior national leadership role responsible for leading a 10-branch network (c.55 FTE), including 8 Branch Managers and 35+ Legal Advisors. The function sits at the heart of the organisation's revenue engine, with full accountability for branch performance, conversion, customer outcomes, and operational delivery. Reporting into the Operations Director / COO, this role replaces a previous regional structure and creates a single point of ownership for the entire branch network. The successful candidate will be responsible for driving commercial performance, embedding operational discipline, and building a high-performing leadership layer across all sites. The Opportunity This is a high-impact leadership role combining commercial ownership, multi-site operational management, and people leadership at scale. The National Head of Branch Network will be responsible for building a consistent, high-performing branch model that delivers strong conversion from appointment to instruction, excellent customer outcomes, and efficient cost-to-serve across all locations. This is a field-based role requiring a highly visible leader who spends significant time in branches, coaching managers, solving operational issues, and driving performance through direct engagement. Key Responsibilities Commercial Performance & Network Leadership Own the performance of the national branch network across revenue, conversion, customer satisfaction, and cost-to-serve Deliver and manage branch-level scorecards aligned to commercial and quality outcomes Drive key commercial levers including appointment-to-instruction conversion, advisor productivity, and cross-sell performance Report monthly performance against EBITDA and network KPIs to the COO and executive team Leadership of Branch Managers Lead, coach, and develop 8 Branch Managers as accountable site leaders Recruit and onboard missing Branch Managers as a priority deliverable Establish a structured performance cadence including 1:1s, monthly reviews, and quarterly talent planning Build a strong leadership pipeline and succession plan across the branch network Set clear expectations for performance, standards, and accountability Operating Model & Customer Experience Define and embed a consistent branch operating model across all sites Oversee customer journey standards, appointment handling, and service delivery Maintain the balance between branch-based and home appointments Drive local market performance and support branch-level growth initiatives Ensure high-quality customer experience and compliance with regulatory standards Capacity Planning & Call Centre Partnership Work in close partnership with the Head of Lead Generation Call Centre Co-own the "Booked : Instruct" metric across the organisation Align appointment demand with advisor capacity across all branches Participate in weekly forecasting and capacity planning reviews Ensure efficient scheduling and utilisation of Legal Advisor capacity Estate, Growth & Operational Development Own branch estate strategy including openings, closures, relocations, and acquisitions Support the launch and performance of flagship and new sites (including Manchester) Oversee integration of acquired will-banks and customer portfolios Work with Property, Finance, and Operations teams on expansion strategy Drive continuous improvement across the operating model Compliance & Governance Partnership Operate within the regulatory framework set by Supervision, Compliance, and Complaints teams Ensure consistent adherence to data protection, safeguarding, and regulatory standards Embed compliance as part of day-to-day branch performance and leadership behaviour Maintain high standards of audit readiness and operational discipline About You We are keen to speak with candidates who have: Proven experience leading a multi-site branch or regional network (ideally 8+ locations) Strong track record of managing managers and leading through a leadership layer Commercially driven mindset with clear P&L or EBITDA accountability Experience delivering sales or conversion growth across a distributed network Strong coaching and leadership capability with a focus on performance improvement Experience in regulated, customer-facing environments such as legal services, financial services, insurance, funeral planning, or similar sectors Willingness to be highly field-based and spend significant time in branches Package Salary: Negotiable Performance-related bonus scheme (EBITDA and balanced scorecard based) Indicative OTE available subject to structure Senior national leadership role with strategic influence Field-based position (UK-wide, HQ Derby) Apply For a confidential discussion regarding this opportunity, please contact SF Partners directly

Head of Lead Generation Call Centre Derby - Office Based Salary Negotiable + Bonus Scheme | Permanent SF Partners are working exclusively with a fast-growing legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a Head of Lead Generation Call Centre. This is a senior leadership role responsible for a 35-person outbound contact centre that drives appointments into the firm's branch network. The function works warm, high-intent data sets including existing clients and acquired will-bank customers, making this a high-volume but quality-led outbound environment. Reporting into the COO, the successful candidate will own the performance, strategy, and leadership of the entire lead generation operation, with accountability for conversion, productivity, data quality, and customer engagement outcomes. The Opportunity This is a key operational and commercial leadership role within the business, sitting at the heart of the growth engine. The successful candidate will be responsible for ensuring the contact centre consistently converts high-quality leads into booked and attended appointments, while improving efficiency, reducing attrition, and strengthening overall team performance. This role requires a visible, hands-on leader who is confident operating on the sales floor, coaching teams directly, and driving performance through data-led decision making. Key Responsibilities Commercial Performance & Sales Leadership Lead a 35-person outbound contact centre operation including Managers and Team Leaders Own core KPIs including contact rates, appointments booked, booked-to-sat ratio, and cost per acquisition Drive daily performance across the sales floor through coaching, feedback, and live management Analyse performance data and implement immediate improvements where required Embed a high-performance, compliant, and customer-focused sales culture Lead Strategy & Data Ownership Own the end-to-end outbound lead strategy across all customer and will-bank data sets Define call prioritisation, segmentation, and campaign sequencing Lead data cleansing initiatives to improve contactability and conversion rates Monitor and report on lead quality metrics and pipeline performance Continuously improve data integrity and campaign effectiveness Capacity Planning & Operational Alignment Work closely with the wider branch network to align appointment flow with advisor capacity Forecast demand and manage outbound capacity planning across teams and shifts Ensure efficient use of dialler systems, workforce planning tools, and resource allocation Balance supply and demand to optimise booked and attended appointment volumes Leadership & Team Development Lead, coach, and develop the Call Centre Manager and Team Leaders Build strong progression pathways across the contact centre structure Reduce attrition and sickness through improved engagement and leadership visibility Manage performance consistently, fairly, and proactively Create a strong culture of accountability, ownership, and development About You We are keen to speak with candidates who have: Proven experience leading a high-volume outbound contact centre (30+ FTE) Strong track record of delivering against sales and performance KPIs Hands-on leadership style with experience coaching teams and managers Strong commercial and analytical capability with a data-led mindset Experience improving conversion rates, contactability, or operational efficiency Background in regulated, sales-led, or high-volume environments (legal, financial services, insurance, utilities, telecoms etc.) advantageous Strong understanding of CRM, dialler systems, and workforce planning tools Package Salary: Negotiable Performance-related bonus scheme OTE available subject to performance Career progression within a growing and evolving business Office-based role in Derby HQ Senior leadership visibility and influence across the organisation Apply for a confidential discussion regarding this opportunity, please contact SF Partners directly

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