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  • Head Waiter / Waitress
    Head Waiter / Waitress
    4 days ago
    £13.46–£15 hourly
    Full-time
    London

    Head Waiter / Service Trainer This very popular and iconic luxury café and all-day dining restaurant concept has been taking the market by storm since the early 90s. Located only in prime real estate locations across Westminster, we are now seeking a passionate, experienced, and service-driven Head Waiter to join our successful team and support the training and development of our front-of-house staff. The ideal candidate will have strong restaurant floor experience, excellent leadership skills, and a genuine passion for delivering exceptional guest service. As Head Waiter, you will lead by example, support the management team, and train waiters to deliver excellence in service, guest care, product knowledge, and restaurant standards. Responsibilities • Lead, motivate, and support the waiting team during service, • Train new and existing staff in excellent table service and guest care, • Ensure all guests receive a warm welcome and professional service, • Maintain high standards of presentation, communication, and hospitality, • Supervise the restaurant floor and ensure smooth daily operations, • Support staff with order taking, food and drink service, and guest requests, • Coach team members on upselling, menu knowledge, allergens, and service steps, • Monitor service quality and provide feedback to improve performance, • Handle guest queries and complaints professionally and efficiently, • Ensure the restaurant is clean, organised, and ready for service at all times, • Work closely with managers, bartenders, kitchen staff, and other departments, • Support opening and closing procedures when required, • Ensure compliance with food safety, health and safety, and company standards Requirements • Proven experience as a Head Waiter, Senior Waiter, Supervisor, or similar role, • Strong knowledge of high-quality restaurant service, • Experience training or coaching front-of-house staff, • Positive attitude and excellent communication skills, • Ability to lead by example and remain calm under pressure, • Strong attention to detail and guest-focused approach, • Ability to keep the restaurant organised, clean, and under control, • Professional appearance and confident customer service skills, • Flexibility to work full-time, including weekends and busy periods, • Right to work in the United Kingdom is required Benefits • 50% staff discount in all our venues, even on your days off, for you and up to 3 family members, • 4 weeks paid annual holiday, • Learning and development opportunities, • Free meal during working hours, • Competitive pay depending on experience, • Tips, service charge, staff food, and other incentives included, • Around 45 hours per week, • No split shifts Pay Competitive salary depending on experience, from £13.46 to £15.00 per hour, including service charge, plus tips, staff food, and other incentives. Job Type: Full-time Application Questions • Do you have experience in a similar Head Waiter, Senior Waiter, or Supervisor position?, • Do you have experience training or supporting front-of-house staff?, • Can you work full-time? Work Authorisation United Kingdom work authorisation is required. Work Location In person

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  • Bar Supervisor
    Bar Supervisor
    7 days ago
    £13.5–£15 hourly
    Full-time
    Northwood Hills, Hillingdon

    Namaste Lounge in Northwood is looking for an experienced, motivated and hands-on Bar Supervisor to join our busy hospitality team. The successful candidate will be responsible for supervising daily bar operations, supporting the Bar Manager and ensuring that the bar team maintains excellent standards of service, cleanliness, organisation and efficiency. Key Responsibilities: • Supervise daily operations across the main bar and garden bar., • Lead, support and motivate bartenders and mixologists during service., • Train new and existing bar staff and ensure company procedures are followed., • Monitor service standards, drinks consistency and presentation., • Assist with stock control, ordering, stocktakes and reducing wastage., • Ensure stock is correctly stored, rotated and labelled., • Maintain high standards of cleanliness, hygiene and organisation throughout all bar areas., • Ensure opening and closing procedures and daily checklists are completed correctly., • Monitor staff performance and report operational concerns to the Bar Manager., • Ensure bar equipment, fridges and workstations are maintained appropriately., • Handle customer enquiries and complaints professionally., • Ensure compliance with licensing requirements, health and safety procedures and company policies., • Communicate effectively with management and other departments to ensure smooth operations., • Lead by example and maintain efficient service during busy periods. Requirements: • Previous experience as a Bar Supervisor or in a similar supervisory position within a busy hospitality environment is essential., • Strong leadership skills and experience supervising and training bar teams., • Good knowledge of cocktails, spirits and beverages., • Experience with stock control, ordering and stocktakes., • Excellent organisational skills and attention to detail., • Strong understanding of bar cleanliness, hygiene and operational procedures., • Ability to manage a team and work effectively under pressure., • Excellent communication and customer service skills., • A proactive, hands-on approach to daily bar operations., • Flexibility to work evenings, weekends and bank holidays. What We Offer: • Competitive hourly pay dependent on experience., • Additional service charge (tronc)., • Opportunities for career development within an established hospitality group., • A professional and supportive working environment. If you are an experienced Bar Supervisor with strong leadership skills and a passion for maintaining high operational standards, we would love to hear from you. Apply now with your CV outlining your relevant experience.

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  • Junior Administrator
    Junior Administrator
    19 days ago
    £25000–£28000 yearly
    Full-time
    London

    Junior Administrator (PPM & Reactive Maintenance) Company: Landmark Facilities Management Location: Ealing, West London Job Type: Full Time, Permanent Salary: £25,000 to £28,000 per annum, depending on experience Working Days: Monday to Friday, office based initially with option to hybrid. About Us Landmark Facilities Management is a family run business based in West London, providing planned preventative maintenance, reactive repairs, building compliance and refurbishment services across London, Buckinghamshire and the surrounding areas. We're a growing business looking for an organised, motivated and reliable individual to join our operations team. About the Role We are looking for a Junior Administrator to support the daily coordination of both our Planned Preventative Maintenance (PPM) and Reactive Maintenance departments. This is a varied role involving scheduling engineers, managing maintenance requests, communicating with clients and contractors, and ensuring jobs are properly tracked from initial instruction through to completion. You'll work closely with our Operations Manager and wider team, receiving training and support while developing your skills within the facilities management industry. Previous experience in facilities management is not essential. We're looking for someone who is organised, enthusiastic and willing to learn. Key Responsibilities Planned Preventative Maintenance (PPM) • Assist with planning and scheduling routine maintenance visits., • Coordinate engineers and subcontractors, ensuring appointments and site access are arranged., • Monitor upcoming, outstanding and overdue maintenance tasks., • Maintain accurate maintenance schedules and records., • Chase engineers and contractors for completed job sheets, reports and certification., • Update clients on maintenance schedules and progress. Reactive Maintenance • Receive and log maintenance requests from clients., • Raise and allocate jobs to engineers and subcontractors., • Coordinate attendance, appointments and access arrangements., • Monitor outstanding jobs and follow up to ensure timely completion., • Keep clients updated on job progress and any delays., • Assist with obtaining quotations and raising purchase orders., • Ensure completed job sheets, photographs and supporting documentation are received and recorded. General Administration • Maintain accurate records within our Joblogic facilities management system., • Respond to telephone calls and emails professionally., • Assist with preparing maintenance reports and client updates., • Support the operations team with general administration and coordination., • Help improve existing processes and maintain organised records. What We're Looking For • Excellent organisational and time management skills., • Confident communication skills, both written and verbal., • Good working knowledge of Microsoft Outlook, Excel and Word., • Ability to manage multiple tasks and changing priorities., • Strong attention to detail and a proactive approach to problem solving., • A positive attitude and willingness to learn., • Ability to work independently and as part of a team. Desirable but not essential: • Previous experience in an administrative or office based role., • Experience in facilities management, property maintenance or a similar industry., • Experience using Joblogic or another CAFM system., • Experience coordinating engineers, contractors or maintenance schedules. What We Offer • Competitive salary based on experience., • Full time, permanent employment., • Training and support from an experienced operations team., • Opportunity to develop your knowledge of facilities management and building maintenance., • A friendly, family run working environment., • Opportunity to grow with the business as we expand. How to Apply Please submit your CV along with a brief introduction outlining your experience and why you're interested in joining Landmark Facilities Management. We welcome applications from individuals at the beginning of their careers as well as those with previous administrative experience.

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  • Bar Manager
    Bar Manager
    8 days ago
    £15–£18 hourly
    Full-time
    Northwood Hills, Hillingdon

    Namaste Lounge, Northwood, is looking for an experienced and motivated Bar Manager to lead our busy bar operations. The successful candidate will be responsible for managing the bar team, maintaining exceptional service standards, controlling stock and costs, and ensuring the smooth running of both our main bar and garden bar. Key Responsibilities: • Oversee daily bar operations, ensuring efficient and professional service., • Supervise, train and motivate bartenders and bar support staff., • Ensure all staff follow cocktail recipes, drink specifications and presentation standards., • Manage stock control, ordering, stocktakes and wastage., • Maintain excellent cleanliness, hygiene and health and safety standards., • Ensure daily and weekly cleaning schedules and operational checklists are completed., • Manage shift handovers., • Monitor beverage costs and identify opportunities to improve profitability., • Handle customer enquiries and complaints professionally., • Ensure compliance with alcohol licensing requirements and company procedures., • Work closely with restaurant management to maintain high operational standards. Requirements: • Previous experience as a Bar Manager or Assistant Bar Manager in a busy restaurant, lounge or hospitality venue., • Strong cocktail, spirits and beverage knowledge., • Proven experience managing and training a bar team., • Good understanding of stock management, ordering and cost control., • Excellent leadership, communication and organisational skills., • Ability to work under pressure in a fast-paced environment., • Strong attention to detail and a hands-on approach., • Flexibility to work evenings, weekends and bank holidays. What We're Looking For: A proactive, reliable and experienced Bar Manager who takes ownership of their department, leads by example and maintains consistently high standards. The ideal candidate will be confident managing a busy bar, developing staff, controlling costs and ensuring an excellent customer experience. Salary: Competitive, dependent on experience.

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    No experience
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