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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We’re passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You’ll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You’ll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you’ll do * Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders * Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs * Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders * Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders * Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends * Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the “so what’s” of all deliverables * Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we’re looking for * A natural storyteller with an endless curiosity for how we can enhance customer outcomes * Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business * Experience with both qualitative & quantitative analytical methods * Strong presentation-building, storytelling, and data visualisation skills * Detail orientation, with some experience of more broad strategy design and process management * A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality * Creative problem solving and cutting through complexity with simple solutions * Relevant experience in a regulated complaints environment * Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: * Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements * Develop expert-level understanding of network and merchant business processes * Analyse business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory * Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks * Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations * Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary * Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products * Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: * Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals * Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment * Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team * Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills * Ability to balance operating independently with appropriate escalation and interaction with senior leadership * Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; * Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for * Bachelor's Degree or relevant experience * A compliance specific skillset/knowledge * Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry * An advanced degree, including Doctorate or Master’s degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work * This is a permanent position and can be based in either our Nottingham or London offices. * Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. * We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. * The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. * Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do * Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of * Great customer outcomes, process adherence/execution * Non process adherence / execution * Training and knowledge gaps * Process gaps * Error trends and root causes * System failures * Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members * Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework * Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of * Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome * Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business * Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: * Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication * Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders * Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs * Governance: * Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. * Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process * Support well managed activities such as control testing * Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings * Provide administrative support for the management of the QA monitoring platform * Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for * A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance * Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business * Be able to quickly learn and maintain a detailed knowledge of agent level processes * Knowledge of conduct risk and compliance requirements * Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change * The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements * Strong communications skills, being able to present findings in a clear and concise manner both written and verbally * Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis * A passion for improving customer outcomes and Quality Assurance excellence * An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One * Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you’ll be doing Process Managers have the opportunity to: * Participate in Capital One’s process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers * Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma * Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique * Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring * Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: * Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes * Analysing and improving existing processes to ensure consistently great customer outcomes * Ensuring that processes are compliant with enterprise standards and regulations * Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly * Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner * Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed * Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we’re looking for * A keen attention to detail, to be able to understand key operational processes, systems and technology * An understanding of Collections processes are preferred * Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. * Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. * Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Team Leader (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. We are looking for a passionate, people-focused leader to manage a team responsible for providing Quality Assurance and recommendations to improve customer outcomes. You will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do * People Leadership: * Dedicate the majority of your time to people leadership: coaching conversations, performance reviews and developing individual growth plans * Create an inclusive, high-performance culture where team members feel supported, heard, and challenged * Set clear goals and expectations, regularly reviewing progress and offering feedback that drives improvement and strong team member outputs, aligned to SLAs and deliverables * Maintain strong engagement through building a strong team culture, career development conversations, personal development plans, and recognition of achievements * Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence * Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. * Monitor and report on team effectiveness, ensuring accurate data and reporting are delivered monthly to senior stakeholders * Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning * Prioritise workloads, align resources effectively, and support delivery of change activity. * Lead your team through change, supporting process improvements, automation initiatives, and continuous optimisation of operations * Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders * Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement * Process Management: Build and maintain a working knowledge of how our processes operate on the frontline. Support in driving consistent and correct application of QA methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework * Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we’re looking for * Proven people leadership experience, ideally within a regulated or operational environment * Strong coaching skills, with the ability to unlock potential and drive performance across individuals and teams * A proactive, self-motivated mindset, able to manage high volumes, competing deadlines and ambiguity with confidence * A role model for respectful, inclusive and values-led leadership, always acting with integrity * Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business * Knowledge of conduct risk and compliance requirements * Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change * The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements * Strong communications skills, being able to present findings in a clear and concise manner both written and verbally * Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis * A passion for improving customer outcomes and Quality Assurance excellence * An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

The Role Family Senior Associate (4+ PQE) – Nottingham - Competitive Salary Superb opportunity for an ambitious Family Associate or Senior Associate, to join a thriving National Legal 500 Practice in their office in Nottingham. Due to the continued development and expansion of the firm, it is now seeking to appoint an experienced Family Solicitor and a new Head of Department to work alongside its existing team to assist in driving forward a highly regarded, award winning family law team. The successful Solicitor will be confident in providing advice to individuals and families across the UK on children, family and divorce law matters focusing on achieving the best result. There is a steady flow of new instructions from existing clients and the firm is seeking a motivated/technically strong Family Law Solicitor with ambition who can develop relationships and will easily tap into a lucrative client base. The Candidate • Family Associate or Senior Associate, • Experience dealing with privately funded family law matters., • Ability to work to deadlines, prioritise and manage a varied caseload., • Ability to work well as part of a team and on your own initiative., • Excellent organisation and time-management skills., • Excellent communication and interpersonal skills. The Benefits & How to Apply • 25 days annual leave plus Bank Holidays, • Flexible / Hybrid working (up to 2 days from home dependant on experience), • Company pension, • Ongoing training and development, • Accessible to public transport, • Death in service, private health Apply in the strictest of confidence online and or via telephone – there is no need for a CV for an initial conversation. Contact: Lauren Green, Retained Consultant Office Number: 0121 392 7377 Mobile: 07496 883 721 Email: More About William James Recruitment William James Recruitment is the number one recruitment partner to law firms in the UK & internationally. We work with a variety of top-tier clients including a range of Legal 500 firms.

Head of Private Client – Nottingham A long-established and highly regarded regional law firm in Nottinghamshire is seeking to appoint a Head of Private Client as part of a planned succession. This is a confidential replacement for a retiring department head, offering a rare opportunity to step into a fully established and well-run team. The Role You will take responsibility for leading a busy and experienced Private Client department, with a broad caseload covering Wills, Probate, Trusts, and Estate Administration. You will be stepping into: • A well-structured and experienced Private Client team, • A strong existing pipeline of work, • Deep-rooted regional client relationships, • The support of a larger legal group behind the firm The incoming Head will inherit a stable, profitable team with strong client loyalty and a consistent flow of high-quality work. This is an opportunity to take ownership of a respected department and shape its next phase of development with genuine autonomy. The Candidate The firm is open-minded on seniority, but is likely to appeal to: • An experienced Private Client Lawyer, Team Leader or Partner, • Strong technical expertise across Wills, Probate, Trusts, and Estates, • Commercial awareness and a steady, relationship-led approach, • Someone seeking a long-term leadership position Package • Salary up to £75,000 depending on experience, • Hybrid working arrangement (Nottingham-based), • Strong long-term stability and progression potential within the wider group structure If you are interested please apply or contact Joel Isherwood 07703832803

About The Role\nWe have an exciting position for an Accounts assistant in our busy Accounts department. Reporting to the Head of Finance you will be responsible for supporting our Accounts department and general administrative assistance to other departments where required.\n \nYour duties will include providing cover to the Purchase Ledger and Sales Ledger/Credit Control teams. Assisting the Management Accounts team, including deputising for the Management Accounts Assistant role when required. Reception duties cover for breaks/holidays/absence.\nTo succeed in the role, you should have previous experience of working in an Accounts Team and have an effective working knowledge of Microsoft Word and Excel, as well as an excellent telephone manner.\nIf you want to play a fundamental role in the Accounts departments, this could be the career opportunity for you.\nHours: 9am-5pm Monday-Friday\n\nBenefits\nWhat you’ll get in return for your commitment:\n\nStaff Discounts\nHealthcare Cash plans\nA company pension scheme\nLife Cover\nAccess to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services\nDiscounts on 100's of high street & online brands including restaurants, holidays, and shopping\nRole specific training and development\nProactive promotion of internal candidates\nPaid Breaks\nFree Tea & Coffee\n\nAbout The Company\nWhere you’ll be working:\nMachine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth

Competitive Salary & Discretionary Bonus & Holidays (Buy, Sell and Accrual Scheme) & Company Pension & Private Healthcare & Life Assurance + Benefits\n\nWith lots of exciting plans in the pipeline, there's never been a better time to join Avant Homes, let us tell you why…\n\nAvant Homes is a housebuilder operating in Scotland, the North East of England, across Yorkshire and the East and West Midlands.\n\nWe are continuing to strengthen our teams and are looking for passionate individuals who want to make a real contribution. Our mission is to provide affordable homes to our communities, ensuring that new homes are accessible and attainable for all with a product suitable for everyone.\n\nAvant Homes are proud to employ local people across our developments and within our regional offices, teamwork is key to everything that we do.\n\nIf you want to be part of something special, why not start the foundations and build your career with us today?\n\nDue to continued success and future business growth, we currently have two exciting opportunities for Customer Liaison Assistants to join our East Midlands region based at the head office in Nottingham. \n\nWe are currently recruiting for a Permanent position and a 12 month fixed term contract* opportunity.\n\nThe Role\n\nAre you organised, customer focused and possess excellent administration skills? \n\nDo you have experience of complaint handling within a customer service environment?\n\nIf the answer is yes, then look no further, your next career could be with us! \n\nThis is an exciting role and opportunity for a customer service driven individual who will be responsible for daily liaison with our customers over the phone, answering queries, trouble shooting and offering solutions, whilst offering the fantastic service that our clients have come to expect.\n\nKey duties and requirements\n\nJoining the team as Customer Liaison Assistant, you will be responsible for but not limited to;\n\nEnsuring all calls and emails received into the department are managed appropriately and issues are logged onto our ERP system, COINS.\nTaking ownership of queries, resolving non-complex issues yourself and escalating more complex issues to your Head of Customer Service.\nLiaise between Site Management teams, Customer Care Technicians and external Sub-contractors to ensure all remedial works are completed efficiently, in accordance with the NHBC Buildmark Warranty and in line with the company's stated Service Level Agreements.\nMaintaining reasonable timescales for customers for any remediation works and ensuring that customers are kept informed throughout any process taking place in their home. \nProviding administrative support to the Customer Service Department.\nChecking invoices and forwarding for payment.\nPreparing, collating, and providing defect reports.Who are we looking for?\n\nTo be successful as our Customer Liaison Assistant, you will possess strong administration skills along with the knowledge and application of Microsoft Office, including Word and Excel alongside the ability to think logically, have a creative 'can do' approach to trouble shooting and the ability to work well under pressure.\n\nYou will also need to be highly organised and possess the following;\n\nAbility to work under own initiative and manage time effectively, especially in a fast-paced customer service environment.\nExperience of working within a complaint's environment previously with a key focus on customer experience.\nFlexible and adaptable to changing requirements.\nGood verbal and written communication.\nA basic understanding of Customer Service.\nNumerical and Literacy skills.What will you get in return?\n\nDiscretionary bonus\nBuy, sell and accrual holiday scheme\nPrivate Health care\nCompany Pension\nLife Assurance\nOther Benefits including our exclusive Avant discount platform \n\nIf this sounds like you, join us and be a part of Avant's future success!\n\nPlease note: we reserve the right to fill this vacancy and/or remove this advert prior to the vacancy end date.\n\n*Benefits are subject to terms and conditions for fixed term contract employees

Service Technician\n\nLocation: Midlands Area\n\nSalary: £55,000 - £65,000 plus car allowance, bonus, travel compensation, private healthcare and pension\n\nJob Type: Full-time, Permanent\n\nOur client is a global manufacturing company whose UK site is based in Surrey and their head office in Germany. They are looking for a Service Technician who has an electro-mechanical degree / qualification and experience of working in the pharma or manufacturing / packaging industry.\n\nTraining on the products will be at their main site in Germany. It is working 40 hours per week, based as Monday to Friday 8 hours per day, with over time and overnight allowance. Bank holidays (when required) are 1.5 with a day in lieu. Our client also offers a company bonus scheme, 25 days holiday, medical insurance and a company car / car allowance.\n\nDuties:\n\n * Preparation, installation, startup, production support, maintenance, and repair of our machines\n\n * Support the assembly of equipment and acceptance testing (usually onsite at the customer)\n\n * Train customers on the equipment as and when required\n\n * Identify potential equipment improvements\n\n * Provide telephone support to our customers\n\n * Work closely and communicate effectively with the Customer Service Department in UK and Germany\n\n * Expected travel time for up to (Apply online only) days per year (mainly weekdays)\n\n * Travel generally in the UK (Midlands area) and Ireland, but maybe also throughout the world.\n\nRequirements:\n\n * A Mechanical and Engineering qualification is essential - ideally from a packaging or assembly automation background\n\n * Previous solid experience within this field\n\n * A driver who is flexible and able to travel nationally and internationally\n\n * Good customer service skills\n\n * Creativity and inventiveness in the solution of complex requirements\n\n * Personal initiative and independent work\n\n * High communication and teamwork skills\n\n * Excellent written and spoken English language skills is essential.\n\n * German language skills not essential but advantageous.\n\n * Willingness to travel worldwide up to 150 days / year\n\nThank you for taking the time to apply to OPR Resourcing Specialists. If your application is successful you will be contacted within 7 days. We apologise but due to the high volume of applications we receive we are unable to provide feedback on individual CV's.\n\nRegrettably, we are unable to offer Right to Work Sponsorship.\n\nIf you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.\n\nPlease note that by applying for the above job it will be understood that you accept our Terms of Business and Privacy Policy which can be found on our website on the page "Find A Job

Head of Economic and Social Analysis\n\nDriver and Vehicle Standards Agency\n\nApply before 11:55 pm on Thursday 30th April 2026\n\n📍 Location: Birmingham, Bristol, Chadderton, Hayes, Leeds, London, Newcastle-upon-Tyne, Nottingham, Swansea (This role is suitable for hybrid working)\n\n💷 Salary: £69,501 (Candidates based in Yeading or London will receive the London Weighting allowance of £4,000)\nA Civil Service Pension with an employer contribution of 28.97%\n\n🕘️ Contract Type: Permanent – Flexible working, Full-time, Job share\n\n🏆️ Available Positions: 1\n\nThe role holder will shape and influence work on a range of high-profile issues, including driving tests, vehicle roadworthiness (e.g. through the MOT scheme), autonomous vehicles and other aspects of road safety and security which are rapidly evolving.\n\nThey will be responsible for building and leading a community of badged analytical professionals and be supported by the sponsorship team in the Department of Transport and its wider analytical community.\n\nThe role holder will provide influence amongst the leadership team by cutting across a breadth of topics, providing cutting-edge insights and building analytical capability in the organisation.\n\nTop Responsibilities\n\n * Build the DVSA’s forecasting capabilities, ensuring that macroeconomic and broader social trends are fully understood and incorporated into the organisation’s planning and decision-making\n\n * Manage and plan a portfolio of work which ranges from Impact Assessments / De Minimis Assessments (DMAs) and Post Implementation Reviews; to advisory roles, or lighter-touch, creative analysis.\n\n * Develop and promote a culture of continuous improvement and continuous professional development to ensure delivery of a quality service to our customers\n\n * Execute management responsibilities effectively, working with, leading and acting as a role model for team members and colleagues\n\n * Work in collaboration with fellow CSLs across all functions for the good of DVSA and to create a high performing and well-respected Agency\n\n * Lead a programme of analysis to support the DVSA’s strategy and policy and operational delivery programme, impacting on strategic direction, Ministerial decisions and influencing key stakeholders\n\nBenefits\n\n * Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here\n\n * 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).\n\n * 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.\n\n * Access to the staff discount portal.\n\n * Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.\n\n * Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.\n\n * 24-hour Employee Assistance Programme providing free confidential help and advice for staff.\n\n * Flexible working options where we encourage a great work-life balance.\n\nAbout You\n\nTo be successful in this role you will need to have the following experience:\n\n * leading multi-disciplinary teams in a confident and inclusive way.\n\n * managing change and being flexible in the face of shifting priorities and deadlines.\n\n * applying analysis to real world problems from first principles and communicating this intuition to non-specialist audiences.\n\n * appraisal and social cost benefit analysis techniques\n\n * building strategic partnerships with stakeholders both within one’s own organisation and externally.\n\n * setting clear goals, objectives and vision for a team and following through on those.\n\nHow to Apply\n\n👉 Read the full description and apply at CS Jobs using the link provided.\n\nThis vacancy closes at 23:55 on Thursday 30th April 2026

Position: Refrigeration Design Engineer (Industrial Refrigeration) Contract: Permanent, Full Time Location: Remote - Based anywhere in the UK (Head office is based in Leicestershire) Salary: up to £75K plus company car or cash allowance & benefits & performance bonus Industry: Industrial Cooling & Refrigeration – Food/FMCG, Cold Storage & Logistics, Data Centre PRS Engineering has engaged with a key client and a leading Industrial Cooling & Refrigeration specialist operating and delivering high value projects across the UK with headquarters based in Leicestershire. Due to team expansion and winning new projects, we are seeking an Industrial Design Engineer with a background in Ammonia, CO2 Systems, Industrial Cooling Technologies &/or Industrial Refrigeration to support business requirements and oversee key projects. This is a remote working role with occasional attendance at the Leicester office will be required as will site visits and site surveys. The Role: To design and propose industrial refrigeration systems for food manufacturing facilities and logistics cold storage centres. Detailing costs and designs to customers while meeting legislative and customer-specific requirements. To create comprehensive designs from initial briefs and/or drawings, whilst adhering to the latest company and industry standards. Produce detailed design work, consisting of but not limited to: cold room and facility heat load calculations, equipment selections, pumped circulation system design, P&ID development and approvals, concept design presentations, sales stage design applications, engineering specification sheets, pipework isometric drawings, and pipe sizing for ammonia refrigeration systems. This is a remote working role, but attendance at the Leicester office will be required as will site visits, surveys, and client presentations. Main Responsibilities • Carry out site surveys where required, • Generate and update enquiry bank, • Attend customer scoping and design meetings where required, • Produce initial outline design/scope, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • Produce detailed design post sales stage and convert into live project for delivery team, • Conduct heat load calculations, produce engineering sheets and pipework isometric, • drawings, equipment selections and pipe work sizing, • Produce supplier/sub-contractor enquiries for quotations, • Produce data for Design of Contracts project handover including: Equipment/supplier/sub-contractor procurement schedule, identify PED category of system and inform compliance team if CAT 4, calculate system refrigerant charge, produce high level program of works and high level phasing with support of delivery team, • Raise Contract Approval Form to enable project to be booked on system, • Mark up drawings and issue to CAD department to produce, • Attend site at least once during project installation period, to carry out design review, • Assist PM during delivery phase for design queries, • Maintain excellent service levels at all times, ensuring a “first Class” service to all customers, • Take on projects as and when required and see them through to successful completion Financial • Produce estimates in line with customer budgets and to agreed company margins, • Produce formal scope of works and formal quotations, • Assist CM with project variation design and costs All contracts over £500k to have contract/design review with senior member of staff, • To identify means of generating extra revenue through new initiatives (forward thinking) People • One to one session with line manager once a quarter, • To treat other colleagues, managers, customers and other stakeholders equally and with courtesy and respect at all times, • Where possible - to assist others with tasks that may be outside of the scope of your role, • To assist with coaching other colleagues/managers, for cross training purposed in your area of expertise Compliance • Ensure that all relevant company and legislative policies and best practices are adhered to and always maintained, • Inform the relevant Manager of non-conformances and ensure that corrective action is taken, • Ensure compliance with all procedures throughout within your remit, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • To ensure Refrigeration industry codes and standards are upheld, • To comply with environmental policies and putting forward new ideas for, • improving environmental efficiencies., • Adhere to Group H&S procedures with due regard for business constraints and efficiency

We are looking for an experienced Payroll Administrator to join a friendly Head Office based accounts team. This is a part time office-based role and involves supporting the corporate accounts department, supporting all payroll duties. The department is responsible for overseeing a payroll of up to 1700 employees and is responsible for ensuring full PAYE compliance as well as delivering great customer service to staff who may have questions and queries about their wages. Main Responsibilities for this Part time Payroll Admin role: • Reviewing and amending as necessary excel based time sheets for processing into Sage payroll, • Managing SSP, SMP ect., • Setting up new employees on payroll, • Processing leavers and issue of related P45s, • Managing ePay electronic payslips process, • Providing reports on payroll information for monthly accounts, • Liaising with the HR department, Providing information and answering employee questions about payroll related matters, • All aspects of company pension scheme, including enrolment and calculating payments to the pension provider We are looking for an individual with experience running a large payrol, excellent communication skills, strong sense of pride in their work and ability to work to deadlines. Having a good working knowledge of Excel & S...

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Operations Manager (Financial Support) About this Role Our customers are at the heart of everything we do. So we’re looking for someone to join us as an Operations Manager to engage, motivate, and inspire their Delivery Leads to deliver great customer experiences across our Financial Support department. As the Delivery Manager for Financial Support, you’ll have the opportunity to lead a team of Operations Delivery Leads. You’ll be responsible for enabling your leaders to deliver results against department-wide KPIs, ensuring that the entire operation's performance is maintained, whilst providing high-level support to your Delivery Leads on the strategic capability and leadership culture of their respective areas. Your Delivery Leads should gain insight into departmental trends and systemic performance gaps, and you’ll empower them to act on these, driving structural and cultural improvements across Financial Support. So if you have a passion to lead and develop a senior team of Delivery Leads, whilst placing long-term customer strategy and operational excellence at the heart of everything you do, this Operations Manager role could be the opportunity you’ve been looking for . What you’ll do * Strategic Change: Work as a key partner with senior stakeholders to define the change agenda, ensuring the department is structurally ready to deliver and sustain upcoming strategic initiatives. * Senior Leadership: Lead, engage, and motivate a team of Operations Delivery Leads, fostering a culture of accountability and high performance. * Coaching: Support your Delivery Leads with coaching and professional development, focusing on strategic thinking and large-scale people management. * Operational Governance: Create an environment where performance is managed holistically, ensuring regulatory compliance and internal policies are embedded at every level. * Strategic KPI Delivery: Effectively manage your leadership team to deliver against departmental targets, ensuring that service levels and customer outcomes remain stable during growth or change. * Culture & Conduct: Support your team with the management of senior-level capability and the overall conduct/morale of the wider Financial Support operation. * Trend Analysis & Insight: Empower your Delivery Leads to move beyond daily metrics, using departmental insight to identify long-term trends in customer behaviour or operational friction. * Innovation & Progression: Identify macro-level improvements that will transform the department's efficiency, whilst empowering your Delivery Leads to drive a continuous improvement mindset in their own teams. What we're look for * Leadership of Leaders: Proven experience in managing other People Leaders or Delivery Leads within a large-scale operation. * Strategic Coaching: Ability to coach at a senior level to improve leadership performance and strategic output. * Operational Strategy: Experience in delivering performance against complex, multi-layered operational and financial metrics. * Strategic Resilience: Ability to lead through ambiguity and drive large-scale change during periods of high volume or volatility. * Advanced Judgement: Demonstrate expert-level decision-making, balancing commercial requirements with fair customer outcomes. * Engagement & Reward: Ability to build a culture of recognition that resonates across a large, diverse department. Desirable skills and experience: * Experience of leading a multi-layered Operations department. * Extensive experience within Financial Difficulties, Collections & Recoveries. * Proven track record of delivering large-scale operational transformation or system migrations. We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Commercial Litigation Partner -Nottingham | £120,000 – £130,000+ + Bonus A leading national Legal 500 law firm is seeking to appoint a Commercial Litigation Partner / Head of Department to lead and develop its Dispute Resolution offering in Nottingham. This is a rare and exciting opportunity for an experienced Commercial Litigation Solicitor to step into a senior leadership role with real autonomy, shaping the direction and growth of a high-performing team over the next 3–5 years, with scope across multiple office locations. The Opportunity You will take ownership of an established Dispute Resolution team, currently comprising four fee earners alongside dedicated legal support, with a clear strategy for expansion. This is a strategic leadership role where you will be responsible for: • Leading and developing the Commercial Litigation department, • Driving business development and securing new client relationships, • Managing and growing key client accounts, • Handling a varied caseload of high-quality commercial disputes, • Collaborating with other departments to maximise cross-referral opportunities, • Contributing to the firm’s wider strategic growth and direction This is a genuine opportunity to build, shape and influence a department, with clear long-term progression at a senior level. About You The successful candidate will be an experienced Commercial Dispute Resolution Solicitor with: • Strong technical expertise in contractual and tortious disputes, • A proven track record in business development and winning new work, • Established leadership and team management experience, • Strong knowledge of court procedures and ADR, • A commercial, proactive and solutions-driven approach, • Excellent communication and stakeholder management skills, • The ability to inspire, mentor and grow a team What’s on Offer • £120,000 – £130,000+ salary, plus bonus, • 30 days annual leave + bank holidays + Christmas closure, • Additional day for your birthday, • Private healthcare for you and your family, • Healthcare cashback plan, • 5% matched pension, • Option to buy additional holiday, • Life assurance (4x salary), • Employee Assistance Programme and wellbeing support, • Paid volunteer days, • Quarterly social events, • Cycle to work scheme, • Enhanced maternity leave, • Electric vehicle scheme, • Tech and home scheme, • Free independent financial advice, • Discounted legal fees and free will services If you are looking for a role where you can truly lead, influence and build a department within a highly regarded Legal 500 firm, this is an outstanding opportunity at senior level. To learn more or to have a confidential discussion, please get in touch: Ellie Marshall 07383 821952

This is an exciting opportunity for an experienced Geography teacher ready to step into leadership or for an existing Head of Department looking for a new challenge within a supportive and forward-thinking school environment. As Head of Geography you will take full responsibility for the strategic d

Who We Are Sun Pharmaceutical Industries Ltd. (Sun Pharma) is the fourth largest specialty generic pharmaceutical company in the world with global revenues of US$6 billion. Supported by more than 40 manufacturing facilities and more than 40.000 employees around the globe, we provide high-quality, affordable medicines, trusted by healthcare professionals and patients, to more than 100 countries across the globe. Over the last two decades, Sun Pharma has established itself as a leading player in the generics market, and are rapidly ramping up their presence in the specialty branded market with a focus on dermatology, ophthalmology and onco-dermatology. Values At Sun Pharma our core values—Humility, Integrity, Passion, and Innovation—are part of our unique culture, known as Sunology. We are empowering our employees to create their “Own Sunshine”. We believe in being Better Everyday by investing on lifelong learning, Taking Charge by owning our impact, and Thriving Together in a workplace where collaboration is encouraged. We are committed to being an inclusive and equitable employer, valuing diverse perspectives and creating an environment where all individuals feel respected, heard, and inspired to bring their best selves to work. Overall Job Purpose The Medical Manager Ophthalmology (MM) is responsible for leading Medical Affairs activities in the UK for a branded Ophthalmology product in the post‑launch phase. In alignment with the Brand Strategy and medical Plan, the MM works closely with UK Key Opinion Leaders (KOLs) to drive scientific engagement and ensure high‑quality medical support. Key responsibilities include initiating and managing clinical research projects, organizing national advisory boards, and delivering scientific publications, congress posters, and presentations in collaboration with KOLs. As the medical expert for the product, the MM provides medical and scientific education to KOLs and field colleagues through presentations, training, and ongoing scientific support. The MM also develops medical content and provides strategic briefings for KOLs attending congresses. In addition, the MM partners closely with the Marketing Manager, offering medical insights and content to support marketing materials and projects, while ensuring strict adherence to pharmaceutical industry codes and compliance standards. Major tasks & responsibilities (70% field) Strategic plan development in close collaboration with Marketing and Head Medical Affairs Execution of the Medical Affairs launch strategy plan at country level. • Mapping and management of KOLs on the disease, • Develop links with and support national networks in the therapeutic area, • In collaboration with Market Access, ensure product Access and in local guidelines, • Organizing local Advisory Boards (content, objectives, speakers, attendees), • Local publications and congress posters within strategy of the product, • First medical HCP contact at Congresses and symposia,, • Content input, providing medical slide decks, briefing KOLs for congress and symposia presentations, within brand strategy, • Medical information on requests to HCPs and medical Presentations to HCPs within Brand strategy, • Handling Investigator-Initiated trials (IIT): Internal approval and contracting, • Approval of contracts for external (consultancy/speaker) activities with HCPs, • Develop medical training decks and give medical training for commercial colleagues in the field on disease and product, • Medical scientific and strategic input on Marketing projects and materials in collaboration with Marketing Manager, • Ensure all Medical and Marketing projects, materials and presentations are compliant to pharmaceutical codes. Education Qualifications • (Bio) medical (scientific) academic degree, • Training in the code of Pharmaceutical Compliance rules, • Presentation and training skills Work experience • Minimum of five years of Medical Affairs experience in the pharmaceutical industry, • Ophthalmology network and experience, • Strategic and operational experience in launch activities, • Experience in Marketing and or Commercial function in Pharmaceutical Industry Technical skills/job specific competencies • Mandatory - Fluent in English, • Setting up and run Medical projects, • Good developed influential skills use internally and internationally in the medical field, • Outgoing personality, likes to interact with people, being in the field, • Goal oriented and strategic thinking, • Good understanding of pharmaceutical industry codes, • Good collaboration with Marketing and Sales colleagues, • Good sense of the Brand strategy and follow up in all projects, • Good teaching and presentation skills, • Flexibility and patience, • Positive creative mindset to challenges Accountability • Takes responsibility and owns up to all activities and personal actions, • Executes with agility, without compromising on core values, • Follows through and implements agreed decisions within agreed timelines consistently, • Takes responsibility for personal and team actions, and learns from part mistakes, • Clearly defines accountability within the team and drives them to achieve high performance standards Collaboration • Builds strong internal networks and communicates across departments and functions to meet business objectives, • Proactively contributes to the success of other departments and shares credit., • Does not hesitate to seek help, • Focuses on overall business value to Sun over own department/function, • Is culturally sensitive and comfortable working in a global context Customer Centricity • Understands and responds to customer/ stakeholder needs, • Develops positive long-term relationships with customers/ stakeholders, • Displays an entrepreneurial mind-set and identifies opportunities and ways to stay ahead of competition

The Company Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. Northwood Banks is a specialist property law firm delivering fast, proactive and transparent conveyancing services across the UK. We sit on the panel for the majority of high street lenders and, backed by an award-winning estate planning group, combine strong industry relationships with a modern, client-focused approach to keep transactions moving efficiently. We specialise in complex Trust and Probate matters, setting us apart from other high street firms, making us the go to firm in the industry for Trust related sales and purchases. Were fully regulated by the CLC and a key driver in the acquisition of Northwood Banks by the HAIG Legal Group was to ensure a strong future and continued growth for the company, including Nationwide expansion. We are now looking for a Head of Conveyancing to join Northwood Banks to lead and develop this function. Your Job Our Head of Conveyancing will have overall responsibility for a small team dealing with residential conveyancing matters. The team specialise in probate and trust sales along with other trust transactions which you will support with. You will also be responsible for a small caseload of complex matters. You will be instrumental in driving the team forwards to deliver optimum results as well as having the opportunity to implement, develop and review processes in the department. You will provide training to junior members of the team and support all team members with regular training in line with best practice and legislation changes. xrnqpay Key Duties: • Review current processes and implement new ones, • Management of a small team, • Continuous training in line with best practice and legislation, • Providing key management information to the Board of Directors, • Qualified solicitor or Licensed Conveyancer with 5 years PQE, • Previous management or supervisory experience (Desirable), • Drive, determination and a genuine desire to grow the department, • A competitive salary structure based on experience and qualifications, • 33 days annual holiday (inc. Bank Holidays) increasing with length of service, • Staff Incentives, • Company Pension, • Employee Assistance Programme, • Company Benefits, • Remote/Home Working, • All equipment provided, • Staff referral scheme

FuzeHR is now hiring a Service Technician/Service Engineer based in the UK! This is an exciting opportunity to join a highly successful business in the mining/mineral processing equipment space. The successful Service Engineer will provide post sales service, commissioning, and client support for company supplied equipment in domestic and international locations. No need to report into an office or shop daily, this is a fully remote opportunity involving work on customer sites & from home. Apply today! What are the Perks? • Competitive compensation (dependent on experience and qualifications)!, • M-F, day shift schedule with minimal requirement to work evening or weekends, • Work from home while not servicing customer equipment! What are the Responsibilities? • Post-sales support, including client follow-up and training, • Identify issues in the field and resolve them; look for areas of improvement; bring forward ideas or solutions, • Write service reports and commissioning checklists upon trip completion, • Create procedures, instructions, reports, training information which may include manuals, PowerPoint, and videos, • Act as a content expert for Technical Writing department; support their development of manuals, procedures and documentation, • Follow-up on action items identified during commissioning or service trips, • Assist with Falcon SB bowl refurbishment program; generate reports for the Parts Team, help coordinate and support work processes, • Assist with larger projects including assembly, teardown and coordination; lead and direct a third party vendor to fabricate and assemble company equipment, • Assist with shop assembly when resources require it; this may be in Perth, Langley, Montreal, or at an international vendor, • Assist QA department with quality inspections, • Handle warranty claims; disposition and needed actions to see process to completion using new procedures, • Test company equipment after assembly; follow FAT (factory acceptance test) steps; bring forward any concerns and ensure corrections, • Assist with spare parts orders (packing, picking, communication with Langley, etc.); aid with annual inventory count; aid other company departments (Quality, Procurement, etc.) if local support is required What are the Requirements? • Good mechanical knowledge or mechanical aptitude; follows company and client safety protocols; best practices; follows procedures; ability to follow directions; continued growth and development, • Experience with equipment commissioning and service, • Experience with analysing and troubleshooting machinery both mechanically and electrically (Low Voltage), • Able to read, follow, and understand mechanical (assembly) and electrical drawings, • Clear communication with clients and peers on equipment installation, operation, maintenance, and repair, • Understand how to see a job through and adjust your schedule to suit the task at hand, • Demonstrates personal leadership; looks to develop and stays up to date with required training including but not limited to White Card, Senior first aid, HSR, electrical safety, mineral processing, automation, • Use and understand various Automation software; be able to clearly understand directions if being instructed on a program change, • Proficient in MS Word, Excel, PowerPoint and Adobe Acrobat or other PDF editors, • Able and willing to travel domestically and internationally on short notice and up to 50% of the time. Destinations may be underdeveloped, • Hold a valid Australian passport and maintain good standing, • When working onsite, able to match client hours which may require working 10-12 hour shifts, • Flexible with work/personal life balance to communicate with Langley head office at inconvenient times due to the time difference Bonus Points • Millwright (apprentice program), • Electrician (apprentice program), • Mineral Processing or mine experience, • Multiple languages Personal Attributes • Self-starter, proactive and motivated, • Ability to deliver under pressure or in uncomfortable conditions, • Dependable, trustworthy, accountable; owns mistakes and learns from them, • Works well both independently and with others in a team, • Able to accept and grow from constructive criticism, • Well organized and able to prioritize activities, • Confident in making decisions, some of which may not be well received; diplomatic approach to ensure work gets done, • Ability to recognize when to ask for help, • Flexible to work in a small/medium-sized business

Maths Academic Mentor Enfield Immediate Start Check out the role overview below If you are confident you have got the right skills and experience, apply today. A high-performing secondary school in Enfield is seeking a motivated and mathematically strong Maths Academic Mentor to join their team on an immediate basis. This is a full-time, term-time contract role running until the end of the academic year in July 2026, offering an exceptional opportunity to make a direct and meaningful impact on pupil attainment within a structured, ambitious school environment. About the School This Enfield secondary school is rated Good by Ofsted and has built a strong reputation for academic rigour and evidence-based teaching. The Mathematics department is a genuine strength of the school, delivering a well-sequenced curriculum across KS3 and KS4 with consistently improving outcomes. The school operates clear, consistent behaviour frameworks that create focused, purposeful learning environments - giving every Maths Academic Mentor the structure needed to work effectively with pupils who need targeted support. Staff are well-supported, collaborative planning is embedded into departmental culture, and the school's commitment to raising attainment is evident at every level. What the School Offers • A clearly defined mentoring role with strong departmental support and guidance from experienced Maths teachers, • Consistent, well-managed behaviour across the school with dedicated pastoral backup, • A welcoming, professional team environment with regular opportunities to develop subject knowledge and mentoring skills, • Meaningful day-to-day impact on pupils who are working to close gaps and build mathematical confidence, • Hold a strong academic background in Mathematics - a 2:1 degree or above from a reputable university, ideally in Maths, a STEM subject, or a numerate discipline, • Can demonstrate a clear ability to explain mathematical concepts accessibly and confidently to secondary-age pupils, • Have some experience working with young people in an educational, tutoring, or mentoring capacity within a UK setting, • Are comfortable working within established school behaviour and safeguarding frameworks, • Are available to start immediately and commit to the full term-time contract through to July 2026

We are looking for an experienced Payroll Administrator to join a friendly Head Office based accounts team. Ensure all your application information is up to date and in order before applying for this opportunity. This is a part time office-based role and involves supporting the corporate accounts department, supporting all payroll duties. The department is responsible for overseeing a payroll of up to 1700 employees and xrnqpay is responsible for ensuring full PAYE compliance as well as delivering great custom...

An educational institution in the UK is seeking a Head of Department for Business Management Pathways to provide strategic leadership and enhance curriculum innovation. This role offers 30 days of annual leave plus bank holidays, a generous pension plan, and access to multiple employee benefits. The

Night Manager At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. The key role for you as our Night Manager will be to ensure that the service provided by the night reception team is beyond the normal guest experience that our guests would expect. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time. As a Night Manager, you will receive: Salary: Competitive plus great benefits 30 days of holiday per year (pro rata)- including bank holidays, increasing with years of service Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Two free meals per day Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750 Vitality at work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events Company pension plan & award-winning training We are looking for a Night Manager who: Performs Head of Department duties connected to all Night and Front Office operations, and making crucial decisions Ensures guests' needs are met beyond expectation, and takes full responsibility for Health, Safety, Security, Licensing & Fire Plays a hands-on role leading the Night team by example and taking opportunities to motivate, train and inspire the Front of House team members Be proficient with Microsoft Office and have excellent knowledge of Opera Be available to work 5 days on, 2 days off (from 10:30pm - 7:00 am) Who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care With previous experience as a Night Manager in a hotel Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it. TPBN1_UKCT

Join us as a Head of Schools: Empower Futures! Do you want to work for a company where wellbeing is more than a word, it's a commitment? Somewhere where the person matters as much as the professional? Well at Progress Schools, that's just the approach we take. Our top-notch benefits go beyond the basics-enjoy access to discounted gym memberships, a free wellbeing app that is jam packed with fitness, yoga and mindfulness resources and dedicated counselling support. And because we know your passion is with pupils and not paperwork, we do everything we can to reduce the amount of surplus admin too. Your work-life balance matters. That's why we offer generous holidays, additional leave for foster carers and flexibility wherever possible. And why do we do this? Because when you thrive, so do our students. So we want to invest in your personal and professional growth as much as we do the young people who attend our schools. But that's not all, we also offer... Professional Development: Support for professional qualifications, in-house training, including paid qualifications. Last year we invested approx. £3.5k per colleague! Financial Security: Death in Service Insurance providing four times your salary. Family-Friendly Policies: Enhanced Maternity/Paternity Leave. Health and Wellbeing Cashback: Access to Medicash for you and your dependants, covering the costs of eye tests, optical, dental, prescriptions, and holistic treatments up to £900 annually. Recognition Awards: Monthly, Quarterly, and Annual Recognition Awards. Referral Bonus: £500 for referring top talent. Exclusive Discounts: MiRewards benefits platform, offering loads of discounts and rewards Weekly drop ins with Senior Leaders: Connect, clarify and communicate with weekly drop-ins with our Managing Director and organisation SLT Group Connection: Annual Group conference and a comprehensive benefits review. Who are we looking for from you? Engagement Skills: Demonstrated ability to inspire and engage learners, supporting them in achieving their ambitions. Able to bring fresh ideas, creativity, and proactive leadership to both the classroom and wider school environment. Emotional Support: Passionate about making a tangible, positive difference in the lives of young people-particularly those requiring additional support. Academic Background: Degree in a relevant subject area is essential. Core Teaching Qualifications: QTS or QTLS (or an overseas equivalent) is required. NPQH or working towards it is desirable. Experience: Proven leadership experience in an educational setting (Head of Department, SLT, or Headteacher level), ideally within an alternative provision or similar setting. Experience managing staff teams and small school cohorts is essential. Teaching Subjects: Strong understanding and oversight of core subject delivery (English, Maths, Science), with a track record of improving teaching and learning outcomes. Knowledge: In-depth understanding of the alternative provision landscape, school compliance requirements, and Independent School Standards. Familiarity with working with learners with SEN and additional needs is key. Problem-Solving: Proactive in addressing challenges and implementing effective solutions to enhance pupil outcomes and operational efficiency. Communication: Strong interpersonal and professional communication skills with staff, learners, and external stakeholders. Promotion of Values: A clear commitment to upholding and promoting safeguarding, equality, diversity, wellbeing, and British values within the school community. Time Management: Excellent time management skills with the ability to balance leadership responsibilities, staff development, curriculum oversight, and regulatory compliance. About the School: Progress Schools is part of The Progress Group, the Group is made up of six business units, each of which aspires to innovate, influence, and inspire others through high-quality and purposeful education and training. Progress Schools is a national group of 13 independent OFSTED-regulated schools. At Progress Schools - Wolverhampton we support approximately 15 pupils on roll to ensure that we can provide ample opportunities for children who need a nurturing, encouraging and supportive environment, specifically for those who will reintegrate back into a mainstream setting. The school consists of a core team of three teachers, and two support staff. Further support is also provided by regional and national staff, who work with a number of schools across our group Please click here to view the Job Description. How to Apply: Ready to be a part of our journey? Submit your application with a brief note about your training philosophy by clicking APPLY. If you have any further queries, then please get in touch with our friendly recruitment team by emailing Let's redefine education together! #JoinOurTeam #EducationRevolution #AlternativeEducation #HeadOfSchoolWanted Diversity and Inclusion Statement: The Progress Group is an Equal Opportunities Employer. We are committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information, or parental status. All employment decisions are based on merit, job requirements, and business needs. Safeguarding Statement: We are committed to safeguarding and protecting all children and young people by implementing robust safer recruitment practices. For details of our commitment to safer recruitment please visit our website for further information. Note: We are unable to provide Visa sponsorship for this role. TPBN1_UKTJ

As Regional Head of Department for Business, you will take ownership of the subject across all campuses, working closely with Campus Principals and teaching colleagues to ensure consistency, quality, and strong outcomes at both GCSE and Post-16. We have an exciting opportunity for a Regional Head of

The benefits are very good, and can be discussed at interview, to be salary lead or bonus incentivised, with a host of additional employee benefits to attract a senior professional. In this role you will lead a small department and work within the firm’s management team to develop services, manage

There’s lots of ups and downs, and to some of our young people, sitting through a lesson can be a big win. Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts. Our aim is to ensure that every pupil has an outstanding e

We’re looking for a talented and influential Head of Department to join us on a permanent basis. This will be accomplished through the leadership of a team of risk experts specialising in risks of harm as well as operational, execution, and public confidence risks. This means that as part of the a

Ribbons and Reeves Limited is seeking a Head of English in the Chingford area starting September 2026. This role offers the opportunity to lead a high-performing department with a strong track record in delivering exceptional outcomes across KS3–KS5.

Head of Department for Business Management Pathways. Travel will be required into the following locations: Coventry head office, Birmingham campus, Leeds campus, Nottingham campus, Manchester campus, London area (Tower Hill, Holborn & Ealing), Newcastle. Successful track record of leading academic p

An enthusiastic, committed, Head of Blood Transfusion is required to assist in the daily operation in the Department of Pathology. The post holder will work closely with Senior Biomedical Scientists and other Heads of Department, to ensure that sections are run efficiently and effectively for a high

A reputable teaching service in Hanwell is seeking a dedicated Engineering Teacher (Head of Department) to lead the Engineering department.

As Head of Department, you will shape the curriculum, build the team, forge industry relationships, and create the culture of a brand new area of provision within one of the world’s most respected film schools. Tasks may be delegated to staff/tutors, however the duty to ensure compliance remains w

This opportunity is ideal for a senior residential conveyancer looking to take the next step into a Head of Department position, or an existing department head seeking a stable, succession‑planned role with long‑term progression into senior leadership. Residential Property Solicitor – Head of

Head of Department of Academic Research. Employment opportunity: Head of Department of Academic Research (Europe). The candidate will have an outstanding academic profile, with extensive senior academic leadership and administrative experience, a publication record, and exceptional multidisciplinary

Head of Department, Risk Advisory** The Role looking for a talented and influential Head of Department Key Responsibilities Chair the R&CO Strategic Risk Forum, on behalf of the Director, ensuring agendas meet terms of reference requirements, focus on the key risks facing the organisatio

A leading educational recruitment agency is seeking a Head of MFL for a high-achieving secondary school in North London starting September 2026. The position offers a competitive salary ranging from £40,317 to £62,496 plus TLR1A, along with various benefits and continuous professional development.

We are seeking an outstanding and experienced academic leader to take on the role of Head of the Department of Aerospace and Aircraft Engineering within the Faculty of Engineering, Computing and the Environment. You have a track record of achievement in teaching, research, enterprise or professional

Working closely with the current Head of Department, the successful candidate will step into a leadership pathway with a clear route to becoming Head of Department within the next 2–3 years. You will manage a full residential conveyancing caseload while also supporting the Head of Department in su

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We wish to appoint an outstanding individual as Professor in Haematology and Head of the Department of Haematology within the Comprehensive Cancer Centre, School of Cancer and Pharmaceutical Sciences. For more detailed information around the responsibilities of the Head of Department, please contact

A rare opportunity has arisen to step into a senior leadership role as Head of Department for a Private Client team within a well‑established and successful environment. This role offers the chance to shape and lead a Private Client Legal team that delivers high‑quality advice to individuals and

For example, that means you should be able to:* zoom in up to 300% without the text spilling off the screen* navigate most of the website using just a keyboard* navigate most of the website using speech recognition software* listen to most of the website using a screen reader (including the most rec

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As Regional Head of Department for Business, you will take ownership of the subject across all campuses, working closely with Campus Principals and teaching colleagues to ensure consistency, quality, and strong outcomes at both GCSE and Post-16. We have an exciting opportunity for a Regional Head of

Ideal for a Senior Residential Conveyancer seeking a Head of Department role or an existing department head seeking a stable succession-planned role with long-term progression into senior leadership. Lead the residential conveyancing department, managing two offices and overseeing the daily operatio

This offers the opportunity to take over an established department, shape its direction, and grow it further with genuine autonomy, while maintaining a strong personal client profile, all whilst working from home. Head of Family | Lead and Develop an Established Department | Full case load available

Strong corporate background with leadership experience on mid-market transactions; demonstrated business development capability with a track record of acquiring and retaining clients; commercially driven and technically proficient; capable of strategic thinking and effective team leadership. This ra