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Head of Engineering £65'000 + Car allowance + Holiday +Pension Southampton Are you Head of Engineering or an Engineering Leader / Technical Engineering Manager looking for the next exciting step in your career with an innovative company who have a fantastic reputation in their industry for the bespoke products & services they provide, alongside being passionate about offering exceptional levels of customer service to their loyal clients across the UK & Europe? This well-established industry leader supplies into the construction industry and they are proud to have an impressive range of innovative, bespoke products & technical solutions for varying applications. Due to continued growth, they are now looking for a Head of Engineering to join their passionate & successful team to deliver technical expertise & design solutions alongside client engagement strategies to drive business forward through the next stages of their development plans. In this role you will lead the in-house engineering team and oversee all technical design activities, whilst providing expert technical guidance and tailored solutions to a range of engineering projects. This is a fantastic opportunity for a dynamic & solutions focused Engineering leader to lead a team of passionate & dedicated engineers whilst really making your own stamp on the department as you drive team through the next stages of growth as part of a highly successful & innovative company. The Role: - Lead the in-house engineering team and oversee all technical design activities. - Provide expert guidance on mechanical loading calculations and CAD design. - Engage with clients to deliver tailored solutions for load bearing and fixing requirements. - Support sales, commercial and operational teams with technical input. - Ensure compliance with industry standards and safety regulations. - Drive innovation and continuous improvement in engineering processes. - Manage project timelines and resource allocation. The Person - Strong background in mechanical engineering and CAD design ( ideally experience in modular or frame systems ) - Experience in load bearing calculations and technical problem solving. - Excellent client-facing and communication skills. - Ability to lead and mentor engineering staff. - Knowledge of M&E sector and industrial distribution. - Strategic thinking and project management capabilities. -High level of personal organization T o apply for this role or to be considered for further roles, please click 'Apply Now' or contact Sarah Hibberd @Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. TPBN1_UKTJ

As a Kitchen Team Leader you will work alongside and deptuise in the absence of the Head Chef & Sous Chef you will also work alongside the other chefs during prep & service times and play a part in the smooth running of a close -knit team, you will also play a part in the kitchen department

Assistant Finance Analyst Finance Pathway Programme Permanent 31188 Pension ShareSave Scheme 6.6 weeks holiday Hybrid Working Paid Study Leave Southampton Head Office. Better Homes. Better Lives. For Everyone. At B&Q we believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores our people and our whole business with everything it takes to help our millions of customers create a home theyll love. Join us on our Finance Pathway Programme and youll be a big part of this! At B&Q we operate a hybrid work environment to increase flexibility in where and when we work for this role we are looking for someone able to work from our head office 2-3 days a week. This is a full-time opportunity Monday - Friday. Our Finance Pathway Programme is a 36 month programme to support gaining a professional Finance qualification (ACCA or CIMA). Alongside this you will gain relevant work experience rotating roles around our Finance department as well as essential skills & behaviours training. There will be plenty of support along the way in the shape of your development from your peer group line manager and mentor. We are looking for driven individuals to join B&Q the UKs leading home improvement retailer which is part of the Kingfisher group. Youll be joining a fast paced exciting finance team with a fantastic opportunity of future career development Applications will remain open until 30th November 2025 - but we recommend submitting yours early. Everyone we welcome to B&Q is expected to align to our core values and we will be looking for people who will Be Brave Make a Difference and help us Win Together. During the interview process we look for individuals who show initiative a strong work ethic and a passion for helping customers create better homes. You will develop skills in areas such as: • Budgeting for key business functions, • Forecasting cashflow, • Statutory reporting, • Performance analysis, • Project appraisal, • Core accounting in our operational team, • Strong Excel skills, • Communicating with a variety of stakeholders, • Supporting in high profile presentations to senior manager, • Self-starter who enjoys working in a fast-paced environment, • Ambition to learn grow and develop, • Ability to adapt be flexible and embrace change, • Strong communication and organisation skills, • Team player - builds strong relationships with peers and stakeholders, • Ability to produce high quality work under pressure, • Can prioritise effectively - always clear what is important, • High level of attention to detail and accuracy, • Naturally curious asks thoughtful questions and actively seeks to understand why As part of a great team youll be supported to grow and encouraged to explore new career directions within the business and the wider group. Over the course of the Pathway programme we commit to providing you with experience in varied finance roles in-house training sessions and personal development opportunities. And because youll be inspiring great things for our customers and the whole business youll do work worth caring about. We want to ensure that all employees future employees and applicants to all Kingfisher companies are treated equally regardless of age gender marital or civil partnership status colour ethnic or national origin culture religious belief philosophical belief political opinion disability gender identity gender expression or sexual orientation. Find out more about us including the benefits we offer and our community sustainability and inclusion projects at If you require any additional support or adjustments to help you make an application please contact us at Required Experience: IC Key Skills EAM,Academics,Audio Visual,Inventory Management,Data Analysis Employment Type : Full-Time Experience: years Vacancy: 1

Customer Services Manager Pembrook Resourcing currently have an exciting role for a Customer Services Manager with one of our clients A well renowned dealership group within the area! Summary The Customer Services Manager will lead inspire develop and grow the Call Centre ensuring they and the department reach their full potential. Our Call Centre manages all inbound calls for the business facilitates inbound requests and outbound prospecting for service bookings and is responsible for initial digital sales enquiry management. Reporting to the Future Retail Implementation Manager in this role you will instil a performance culture across the team developing training plans and working with compliance teams to ensure service standards are upheld. You will have demonstrative experience of how you have created efficiencies by implementing changes to processes to drive proactive improvement of customer satisfaction customer retention complaint management quality accuracy and first contact resolution Responsibilities Work closely with Service Managers and workshop controllers to ensure all service products and tools are maintained in line with current business performance and opportunities. Drive incremental revenue opportunity through digital sales enquiry lead management and service prospecting activities. Responsible for maintaining an outstanding customer service experience for our customers and finding ways to retain and delight our customer base. Inspire motivate & lead your Customer Services Co-Ordinator and your team to deliver an excellent experience. Support & challenge the evolving way of thinking based on experience to drive performance. Minimize escalations by ensuring necessary training is provided to all advisors to be able to handle any concerns raised by our customers quickly and accurately. Youll build training plans and occasionally design and deliver training sessions within your department and the wider business. Youll work with your team members development and support them to build stellar careers! Drive continuous improvement across all services and processes to ensure efficiency. Ensure all KPIs and SLAs are met across all our channels Phone Email Chat & Bot. Ensure both internal and external reporting is accurate and presented on time at all times. Enforce BMW Group brand guidelines in all external interactions. Facilitate daily database maintenance tasks. Conduct market research on competitors to ensure that the business remains ahead of the competition. Provide additional marketing support to Head of Marketing and wider Marketing team as required. Adopt a flexible approach enthusiastic and driven approach to achieving the financial goals of the business. Contribute to maintaining a high level of housekeeping and attention to health and safety issues as to create a healthy and safe working environment. Willingly carry out any other duties deemed appropriate by the Company. The Individual Capability Knowledge and Experience Have at least 2-3 years experience in managing or supervising Customer Services Operations in a retail contact centre based environment desired. Proven track record of maintaining high levels of customer satisfaction in a fast-paced industry. Proven track record of managing enhancing and reporting on departmental processes and operations. Working closely with other department heads to always ensure smooth experience to customers. An understanding of database management & marketing. Proficient in MS Office. Experience of managing complex projects with multiple touch points. Advanced troubleshooting and multi-tasking skills. Proven track record of scaling an operation in a digital environment. Excellent knowledge of Customer Service systems and tools. Leadership skills to recruit motivate and retain talent. Working knowledge of customer service software databases and tools. Strong client-facing and communication skills. Personal characteristics Remain positive and gracious with a can-do attitude. Strong team player. Excellent communication skills. Strong organisational skills. Ability to work under pressure. Results driven. Dynamic and capable to take ownership of multiple projects. Ability to work on your own initiative. Self-motivated work ethic. Challenge ideas without fear of conflict. Ability to think strategically and to lead with influence. Required Experience: Manager Key Skills English,Helpdesk,Asset Management,ABB,Data Mining,Control Engineering Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 35000 - 40000

Customer Service Advisor Office Based (Temp to Perm) Southampton City Centre Monday to Friday No Weekends Immediate Start Rafferty Resourcing is partnering with one of our customers based in Southampton City Centre to recruit a Customer Service Advisor. Please note this role is working directly for our client and we are assisting them with the recruitment process. The Role This is a full-time office-based role within a small supportive team providing customer service and administrative support to the sales department. Youll be handling customer calls and emails processing orders preparing quotations and delivering excellent service. This is not a call centre role it offers variety stability and genuine opportunities to progress. What Youll Be Doing • Answering inbound customer calls in a friendly and professional manner, • Responding to customer emails and managing the shared inbox, • Processing orders and preparing quotations, • Following up with customers on their accounts and orders Previous office-based customer service and administration experience Excellent communication and telephone skills Strong attention to detail and ability to work in a busy environment A proactive customer-focused approach Salary & Benefits • per year, • Temp to Perm opportunity, • Working hours:, • 8:00am5:00pm (Week 1 & 2), • 8:30am5:30pm (Week 3 & 4), • Monday to Friday no weekends, • 25 days annual leave bank holidays, • Contributory pension (4.5% employee / 4.5% employer), • City centre location (parking nearby costs approx. 810 per day) Rafferty Resourcing is an award-winning recruitment consultancy specialising in Head Office roles. We are acting as an employment agency for this vacancy and managing the recruitment on behalf of our client. Interested Apply now or upload your CV and well be in touch to discuss the next steps. Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking Employment Type : Full Time Experience: years Vacancy: 1