Trabajos head of department en PeterboroughCrear alertas

Lead and manage service operations, ensuring exceptional customer support and efficient delivery of maintenance and aftersales services. Drive performance, compliance, and team development while supporting the company's reputation for innovation in heating and energy solutions. Client Details We are working with a leading provider of heating, ventilation and energy solutions with a long standing reputation for quality excellence and strong customer service. They are part of a global group headquartered in Europe with a presence in over 50 countries. The business is currently undergoing a strong period of growth making it an excellent time to join a highly ambitious organisation. Description • Manage and oversee the UK service department, • Develop and implement service strategies in line with organisational goals., • Coordinate with internal teams to ensure smooth service delivery., • Monitor and improve service performance metrics., • Provide technical support and guidance to the engineering team., • Ensure compliance with industry standards and regulations. As the successful Head of Service you will have: • A strong background in the HVAC industry., • Experience in managing and developing people across service operations., • Proven ability to develop and implement service strategies., • Experience in customer relationship management., • Competitive salary ranging from £55,000 to £65,000 per annum., • Company car provided., • 5% pension contribution., • Permanent position with long-term career opportunities.

Head of Family Department Location: Lincolnshire / Nottinghamshire Region Multi Office Leadership Role Salary: To £110,000 + Bonus + Strategic Influence Contract: Permanent, Full Time Benefits Senior leadership role with genuine departmental control and influence Lead a Family team of 7 fee earners across 8 offices Bonus linked to departmental and individual performance Flexible working across multiple offices in the region Direct support from HR and Marketing for recruitment, training and profile building Opportunity to lead the annual Legal 500 submission for Family Clear remit to grow the department and strengthen reputation High level autonomy with strong backing from senior leadership Structured leadership forums, including 6-monthly Head of Department meetings Long-term progression opportunity within a well-established firm The opportunity This is a genuine Head of Department appointment for an experienced Family Solicitor or Chartered Legal Executive with appropriate rights. The role combines technical strength with strategic leadership and operational control. You will lead an established Family Department of 7 fee earners across 8 offices. The focus is on growth, consistency of service, technical standards, and enhancing the departments market reputation. This is not a title role. The successful candidate will own performance, people management, compliance, and profile. Key responsibilities Management and leadership Lead and manage the Family Department across 8 offices Supervise up to 3 individuals directly, with oversight of supervision across the wider team Run quarterly departmental meetings with a structured agenda Attend 6-monthly Head of Department meetings and contribute to wider firm strategy Lead recruitment and interviewing for new hires Manage work allocation and distribution, including starters and leavers Provide telephone and email support to fee earners across other offices Liaise with HR on employee issues, probation processes, and performance management Facilitate training and development, including organising webinars and external training where needed Promote an inclusive, professional culture across the department Compliance, risk and quality Ensure precedents are compliant, up to date, and consistently applied Review and streamline processes and policies to improve efficiency and reduce risk Review high risk matters and provide technical oversight Ensure that supervision reviews are completed to the required standard and timeframes Maintain strong adherence to internal quality and risk procedures Client work and financial performance Maintain and develop your own caseload of private Family matters Generate new work and provide an ongoing service to existing clients Drive cross referrals across offices and departments to strengthen workflow Produce fee income in line with agreed targets and objectives Manage financial control, including billing discipline and cash flow management Ensure accurate daily time recording and file management Marketing and profile Attend marketing events and encourage consistent marketing activity across the department Liaise with Marketing on promotion of the department and reputation building Lead on the annual Family Team Legal 500 submission Build relationships internally and externally to strengthen referral flows Requirements Qualified Solicitor or Chartered Legal Executive with appropriate practising rights Strong private Family experience across a broad caseload Proven leadership or supervision experience within a Family team Comfortable managing people issues in partnership with HR Strong commercial awareness with financial discipline around billing, time recording and cash flow Excellent communication skills and credibility with colleagues and clients Organised, proactive, and able to work to deadlines Professional, positive, flexible, and a strong team contributor Apply now If you are an experienced Family lawyer ready to lead a multi-office department and take real ownership over growth, quality and performance, apply now for a confidential discussion. TPBN1_UKTJ

Head of Family Department Location: Lincolnshire / Nottinghamshire Region Multi Office Leadership Role Salary: To £110,000 + Bonus + Strategic Influence Contract: Permanent, Full Time Benefits * Senior leadership role with genuine departmental control and influence * Lead a Family team of 7 fee earners across 8 offices * Bonus linked to departmental and individual performance * Flexible working across multiple offices in the region * Direct support from HR and Marketing for recruitment, training and profile building * Opportunity to lead the annual Legal 500 submission for Family * Clear remit to grow the department and strengthen reputation * High level autonomy with strong backing from senior leadership * Structured leadership forums, including 6-monthly Head of Department meetings * Long-term progression opportunity within a well-established firm The opportunity This is a genuine Head of Department appointment for an experienced Family Solicitor or Chartered Legal Executive with appropriate rights. The role combines technical strength with strategic leadership and operational control. You will lead an established Family Department of 7 fee earners across 8 offices. The focus is on growth, consistency of ser...

We are seeking an ambitious and experienced Business Studies teacher to take on the role of Head of Business Studies at a mainstream secondary school on the outskirts of Peterborough. This is a full-time, permanent position starting in September 2026 and is an excellent opportunity for someone ready to take the next step in their career. The successful candidate will lead and develop the Business Studies department, ensuring high-quality teaching and learning across KS4 and KS5, including A Level. Responsibilities: * Lead and manage the Business Studies department * Plan and deliver high-quality Business Studies lessons up to A Level * Develop and implement an engaging, effective curriculum * Monitor pupil progress and raise standards across the department * Support and mentor colleagues within the department * Contribute to whole-school improvement and development * Ensure safeguarding and school policies are followed at all times Requirements: * Qualified Teacher Status (QTS) * Minimum of 3 years’ experience teaching Business Studies * Experience teaching Business Studies up to A Level * Strong subject knowledge and passion for the subject * Leadership potential with a desire to progress into a management role * Excellent classroom and behaviour management skills Benefits * Permanent, full-time leadership role * TLR2C allowance in addition to salary * Opportunity to step into a departmental...

Insurance Sales Administrator Location : Peterborough Salary up to £27,000 a year - Full-time We have an exciting full-time opportunity for a career minded Insurance Sales Administrator. You will be based in the Peterborough Head Office with a focus on supporting growth across various channels, including direct and broker business. Working within a small team, the successful candidate will have excellent attention to detail, be able to organise their work effectively and communicate professionally. You will require, essentially, a thorough understanding of insurance products, handling both verbal and written sales-related communications, in support of generating growth and retention. All product and system training will be provided. You will need to demonstrate the desire to succeed. About this position: • Processing product applications, checking for accuracy and ensuring they are complete., • Assist with the production and processing of renewal documentation, including renewal pricing., • Assist the team with any file management and document preparation., • Regular production and analysis of Department or Broker Reports in order to assess ongoing performance., • Production of effective Key Account Reports to support the ...

Job Description: Head of Customer Accounts Company: Trade Mastermind Location: Orton Southgate, Peterborough Job Type: Full-time | Permanent Work Location: In Person About Trade Mastermind Trade Mastermind is the UKs leading business education and coaching organisation for the construction and trade industry. A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. Founded by BBC Apprentice winner Joseph Valente, we have supported over 5,000 trade business owners , helping them achieve an average of 370400% growth . We are proud to have opened our 20,000 sq. ft. Trade Mastermind University Headquarters , the worlds first dedicated university for trades. The state-of-the-art facility includes a 300-person event arena , professional podcast studios , and Cambridgeshires first rooftop business venue. We specialise in helping tradespeople become successful business owners through structured training programmes, mastermind groups, academies and business retreats. If you are looking for a company where you can grow, thrive and make a real impact, Trade Mastermind offers an exciting and supportive environment. Relight your passion for wanting to get up every day and make a difference. Join a team that is shaping the future of the trade and construction industry. Why Join Trade Mastermind? Collaborative and supportive team culture Strong opportunities for career growth Forward-thinking and innovative company Ongoing training and development Competitive benefits package Commitment to diversity and inclusion Modern working environment Meaningful and impactful work The Role Head of Customer Accounts Reporting to: Chief Executive Officer (CEO) The Head of Customer Accounts is responsible for overseeing and enhancing the entire customer journey, from onboarding through to retention and account growth. This senior leadership role focuses on customer satisfaction, account performance, and long-term client relationships. The successful candidate will lead the customer account management and support teams while ensuring a seamless and high-quality experience for all clients. Key Responsibilities Customer Journey Management Oversee the full customer lifecycle from onboarding through to ongoing support Ensure a seamless and high-quality customer experience Identify opportunities to improve customer touchpoints and engagement Monitor customer interactions and satisfaction levels Customer Account Management Lead the management of all customer accounts Ensure key clients receive proactive and personalised service Act as the escalation point for complex customer issues Resolve customer concerns quickly and professionally Retention and Growth Develop and implement customer retention strategies Identify opportunities for account growth and expansion Analyse customer data to identify trends and potential churn risks Support upselling and cross-selling opportunities Team Leadership Lead and manage the customer account management team Set clear goals and performance targets Conduct regular performance reviews and coaching sessions Improve service delivery and team performance Cross-Department Collaboration Work closely with Sales, Marketing and Product teams Ensure the customer experience is consistent across departments Collaborate with Finance and Legal teams to ensure compliance and accurate billing KPIs and Reporting Define and track customer performance metrics Monitor retention, satisfaction and account growth Provide regular reports xrnqpay to senior leadership Identify operational improvements Continuous Improvement Implement best practices in customer account management Improve customer engagement and service processes Stay up to date with industry trends and innovations Requirements Minimum 5 years experience in Customer Account Management or Operations leadership Minimum 5 years management experience Minimum 3 years supervisory experience Strong leadership and team management skills Excellent problem-solving abilities Data-driven decision making skills Strong organisational and communication skills Experience managing customer accounts and retention strategies Ability to lead and motivate teams Benefits Competitive salary £75,000 commission structure Company pension Sponsored training and development Modern office environment Company equipment provided Free on-site parking Health and wellbeing programme Company events Apply Now If you are an experienced leader with a passion for customer excellence and account management, we would love to hear from you. Apply today and become part of Trade Masterminds mission to transform the trade industry.

To lead the department to high levels of achievement at each Key Stage and across the full ability range.

GBR Recruitment Ltd are proudly working in an exclusivity deal with a rapidly expanding chilled / ambient warehouse & logistics business, who are recruiting for an experienced Transport General Manager (National CPC qualified & desirably IOSH qualified too), to ensure that the transport department operates in a highly efficient, cost effective lean manner, meeting customer SLA's & ensuring the transport operation runs in a legal compliant manner at all times, along with maximising operational efficiencies, plus wherever possible increasing revenue levels / streams & increased profit margins within a highly competitive market place. You will be a transport & logistics professional with GM level experience, as well as having had previous exposure within the food, fresh produce & short shelf life products industries, ensuring products arrive on time & depart on time to the end using customer. Ideally you will have worked with the Big 4 food retailers & other leading businesses. BRC legislation knowledge & experience is also desirable, as in this role due to their customer base these are the standards the company must adhere to. The client seeks a general management professional who is strong in LEAN ways of working, strong in continuous improvement delivery & a strong coach, mentor & people focused leader, who has the ability to cross train their team members plus install a positive working culture with high morale levels & promoting a can do attitude. Duties: • Leading the transport team through effective management and motivation to ensure the safe and efficient running of the site including drivers, transport office, warehouse and yard staff., • To ensure that the operational system (Enterprise) is kept up to date at all times and is operated correctly to ensure accurate data is recorded and available at all times. To ensure that operational paperwork and systems match., • Ensuring that non-conformances noted on external and internal audits, inspections and routine checks are investigated and rectified in a professional and timely manner., • Ensuring all requests made by Management, Customers, Suppliers and staff are dealt with in a professional manner and without delay., • To support your operational staff to ensure all inbound and outbound loads are delivered and collected in accordance with customer service level agreements and company plan., • Driving process improvements ensuring Key Performance Indicators are met and where possible exceeded and reasons for non-adherence notified to senior management and customers in a timely manner., • To ensure resources (fleet and manpower) are sourced accordingly to deliver the volume forecasts. To effectively manage the rota, absence, staff holidays and payroll., • To ensure that Subcontractors and agency staff operate in accordance with the companies Procedures and Policies. To control and sign off agency spend., • To ensure that general administrational duties (POD’s returns etc) are recorded and returned in a timely manner and in accordance with the customers service level agreement., • To liaise with Commercial Managers and Customer Services to ensure that all issues and concerns are notified to all interested parties in a professional and timely manner., • To ensure that the sites accreditation to the BRCGS Standard is maintained at all times in relation to anything associated with transport., • To ensure staff operate in a safe manner at all times and in accordance with health and safety legislation. Ensure all persons driving, using equipment; operating machinery are licenced and are authorised to operate it., • To ensure legal compliance with EU Legislation, Drivers Hours, Working Time Directive and Operators Licence, • To lead the people agenda by ensuring all staff are inducted, appraised and operate in a professional manner at all times. To complete disciplinaries, one-to-one interviews, absence management, probationary reviews and staff welfare and performance meetings as required., • Ensuring that all accidents, incidents, near-misses and complaints are investigated and reported within a timely manner., • To have an effective working relationship with the vehicle workshop to ensure vehicle servicing, defects and VOR’s are dealt with in a professional manner., • To identify the business requirements for change resulting in recruitment and/or additional plant or systems and the ability to produce a business case and costings., • To identify opportunities within the operation to maximise revenues and reduce costs., • To protect and enhance the company’s brand and develop the operation through continuous improvement., • Ensure the effective management of a fleet of 50 vehicles, due to increase to 60 then due to pending new contract wins going up to 100+. Attributes: • A highly experienced Transport General Manager within chilled haulage operations, • National CPC qualified, • BRC audit experience, • IOSH qualified (a plus, not a must), • Experienced in managing 5+ direct reports & over 50 vehicles This key role may suit someone working as a Transport Operations Manager, Head of Transport, Regional Transport Manager, Operations Director, Logistic General Manager or similar role titles with similar duties. Interviews to take place immediately for the right person

Exciting new Jobs for a fast-moving, Progressive Group due to expansion, we are looking for a few Back Shift PDI / Sales Preparation Vehicle Technicians to keep up with demand within their sales department, getting cars ready for resale. The skill range can be level 2 or level 3, so Semi-Skilled or Qualified Technicians who want to learn more, or an established Qualified Technician wanting to work in our client's world-class, well-equipped and clean workshop with superb facilities to make you feel at home. This is a crucial role in the success of the business, as such, they offer a great package which sets them apart from other companies in their local area. The salary on offer is £36,960 5 days a week, only Monday to Friday Monday to Thursday 3pm - 1am, Friday 3pm-8pm. On Top of this, if you have an MOT licence, you are paid £2,000 extra a year, and they will keep your licence up to date by allowing you to do MOTs too. However, this role is for a Vehicle Technician. Some of the perks within this PDI Vehicle Technician role are as follows: Training: You will receive training from your manager, but our client often funds development training courses for their loyal staff members. Working alongside lots of other Technicians & Master Techs in a no Bonus Environment, so help is always on hand if you need it. Great TEAM Environment. Discounted Company Voucher Scheme. Gaining experience from colleagues in a professional environment. Hybrid and EV Training can be offered to established staff. Excellent working environment - brilliant facilities. Monday to Friday ONLY Uniform given, heated workshop & parking on site. No Customers to interact with - all interaction with Workshop Controllers & ManagersThis is an exciting opportunity for a Vehicle Technician to join a company that is committed to ensuring their staff enjoy work with lots of progression on offer within a constantly growing. Your typical duties will include: General Servicing and light mechanical repairs Getting Used Cars retail-ready for resale (brakes, pads, suspension, head unit replacements - no heavy mechanics) Diagnose and repair vehicles following manufacturer guidelines PDI (Pre-Delivery Inspection) Complete the final quality check on all vehicles, then the car goes off to have a fresh MOT licience.We are also recruit candidates with the following skill sets: Panel Beater, Panel Technician, Bodyshop MET, Bodyshop Mechanic, Vehicle Painter, Vehicle Paint Sprayer, Vehicle Prepper, Paint Prepper, Bodyshop Technicians, Accident repair, Vehicle body repair, coach builder, Vehicle Polisher, Vehicle Prepper, SMART repairer, Vehicle Inspector, VDA, Vehicle Damage Assessor, Bodyshop Estimator, Vehicle Technician, Workshop Controller, Bodyshop Controller, SMART Repairer and Bodyshop Managers