Head of Insights
11 days ago
Banbury
We’re supporting a market-leading organisation in their search for a Head of Data, Reporting & Insight, a senior role leading a key function within a growing, data-driven business. This position will define and deliver a data strategy that ensures CRM systems become a single source of truth across complex ecosystems. You’ll be responsible for data governance, reporting frameworks, and actionable insight generation that drives smarter commercial and operational decision-making. Key Responsibilities • Define and lead CRM data strategy across multiple client environments., • Oversee CRM data quality, governance, and integrity., • Develop and roll out advanced Salesforce CRM Analytics and Tableau dashboards., • Deliver monthly reporting and insight packs for internal and external stakeholders., • Lead automation initiatives — moving from spreadsheets to data visualisation and AI-driven reporting., • Provide insight that directly improves marketing effectiveness, sales performance, and customer experience., • Ensure compliance with GDPR, information security, and client governance standards. Qualifications • Automotive experience essential., • Proven expertise in CRM data strategy, governance, and reporting — ideally in Salesforce environments., • Strong hands-on knowledge of Salesforce CRM Analytics and Tableau., • Track record of translating complex data into clear, actionable commercial insight., • Confident leader with experience managing data teams across functions., • Deep understanding of GDPR, information security, and ethical data management. What's in it for you? • Salary of £80k-90k (DOE), • 25 days holiday rising to 30 with each year of service, • Hybrid working, • Free parking, • Bonus Scheme, • Salary sacrifice scheme