Head of operations jobs in Southend-on-SeaCreate job alerts

Build a new MH & LD division | £70,000-£75,000 | Equity opportunity | Hybrid workingAre you an experienced Operations Director with a background in mental health, learning disabilities, supported living or community complex care, looking for the opportunity to build and grow a new division with genuine long-term ownership potential?We are recruiting for an ambitious Operations Director to join an established community care provider currently delivering around 20 care packages across London and Norfolk, primarily supporting adults with physical disabilities.The organisation is now launching a new Mental Health and Learning Disability division, with plans to develop supported living and community-based complex care services. This is a senior leadership position combining operational management, CQC registration, service development, business growth and the opportunity to secure equity within the business.The successful person will ideally have experience building, launching or scaling a care service and a strong track record of developing relationships with commissioners, local authorities, ICBs, hospitals and referral partners.Package & Benefits £70,000 to £75,000 per annumOpportunity for equity within the businessHybrid workingSenior leadership position with significant autonomyOpportunity to build a new MH and LD division from the ground upDirect influence over operational and commercial strategyEstablished care infrastructure and approximately 20 existing packagesOpportunity to develop supported living and community complex care servicesLong-term progression alongside the growth of the business and new divisionThe RoleAs Operations Director , you will take responsibility for establishing, developing and growing the new Mental Health and Learning Disability division.You will take CQC registration for the relevant services and lead the development of safe, compliant and commercially sustainable provision across supported living and community complex care.Working closely with the existing leadership team, you will develop the operating model, identify new opportunities, create referral pathways, support bids and tenders, mobilise new services and build strong relationships with commissioners and healthcare professionals.This is not simply an operational leadership position. You will have significant responsibility for driving growth and shaping the future direction of the new division, with the opportunity to participate in the longer-term value created through equity in the business.Key Responsibilities Take CQC registration and maintain strong regulatory complianceBuild and develop a new Mental Health and Learning Disability divisionDevelop supported living and community complex care servicesCreate and execute an operational and commercial growth strategyLead the mobilisation of new care packages and servicesBuild relationships with commissioners, ICBs, local authorities and hospital teamsIdentify and convert new business and referral opportunitiesLead and support bids, tenders and framework opportunitiesDevelop referral pathways with NHS teams, healthcare professionals and external stakeholdersRecruit, lead and develop operational teams as the division expandsMaintain high standards across safeguarding, governance and qualityMonitor operational, quality and commercial performanceSupport the development of new service models and geographical expansionWork closely with the leadership team on wider business strategyAbout YouTo be considered for this Operations Director opportunity, you will ideally have:Senior leadership experience within supported living, mental health, learning disabilities or community complex carePrevious experience holding CQC registration or substantial experience working within CQC-regulated servicesExperience building, launching or significantly scaling a care service or business divisionA proven track record of growing care packages, hours, revenue or geographical coverageStrong knowledge of CQC regulations, safeguarding and quality governanceExperience working directly with commissioners, local authorities, ICBs, NHS teams or hospitalsStrong commercial and business development capabilityExperience with bids, tenders, frameworks and contract mobilisationExperience developing new referral pathways and converting opportunities into commissioned careStrong leadership and team-building capabilityAn entrepreneurial approach with the confidence to take ownership of a new divisionThis opportunity would suit an experienced Head of Operations, Regional Director, Head of Supported Living, Managing Director or senior Operations Director who has helped build or scale a care business and is looking for greater autonomy, commercial influence and long-term ownership potential.If you are an experienced senior leader with a background in mental health, learning disabilities, supported living or community complex care and would like to find out more about this Operations Director opportunity, please apply today or contact Ehsan at Leaders in Care on 07533 113393 for an informal and confidential conversation.REF: LICEATPBN1_UKTJ

tonies is the world’s leading interactive audio platform for children, with over 12 million Tonieboxes and 165 million Tonies sold globally. Our intuitive, screen-free system empowers children to learn and play independently in a safe and engaging way. With a presence in over 100 countries and a diverse portfolio of ~1,500 Tonies across multiple languages, we continue to redefine how children experience storytelling and learning. Since our IPO in 2021, our global team of 630+ colleagues is united by a shared mission: shaping the future of play, learning, and imagination.The Customer Happiness Manager manages the day to day UK Customer Happiness operation by working with an external BPO partner. They serve as the subject matter expert and knowledge holder for all tonies® UK & IE information. The focus of this role is ensuring that UK customer queries are answered on time, by keeping workflows efficient and consistently updated to allow the customer's issues to be addressed promptly and efficiently. • UK Operations, • Own the Zendesk inboxes, ensuring that all tickets are handled within SLA and processed on time. Contacts include Offline written tickets, Live Chats, Returns, Reviews, • Handle escalated tickets where manager input is required, • Deliver training for new starters, • Complete Quality Assurance Audits, • Process Adyen and PayPal disputes, • Business Central administration, ensuring accurate processing, posting, and reconciliation of transactions., • Work closely with UK Operations and Marketing teams to proactively prepare for revenue generating initiatives, and to reactively communicate issues as they arise, • Collaborate with the Socials team on donation initiatives, including coordinating and documenting donation orders., • Consolidate and share team feedback about necessary changes and updates that will help improve the customer experience, • Complete weekly CSAT analysis to determine drivers of dissatisfaction and pain points, • BPO Management, • Ensure the BPO agents provide an amazing customer experience across all support channels, • Responsible for hitting Global Customer Happiness KPIs, • Main contact point for BPO for any UK customer related issues, • Mentor and provide support for tickets and questions escalated by BPO agents, • Global Collaboration, • Work with Global Zendesk administrator in order to design and implement chatbot experiences, • Work with Global Customer Happiness counterparts on standardised onboarding processes and training materials, • Calibrate with other Global Customer Happiness teams on Quality Assurance topics, • Represent Customer Happiness in collaborative work with the Quality and Legal teams for High Risk issues, • Experience managing or working closely with a BPO or outsourced support partner, • Strong working knowledge of Zendesk (or comparable helpdesk platform), including inbox and SLA management, • Experience handling payment disputes/chargebacks (e.g. Adyen, PayPal) is a plus, • Proven ability to design, deliver, and continuously improve training programs, • Comfortable conducting Quality Assurance audits and translating findings into coaching and process improvements, • Analytical mindset, with experience using CSAT and other KPI data to identify root causes and drive improvements, • Excellent stakeholder management skills, able to work cross-functionally with Operations, Marketing, Product, Quality, and Legal, • Strong communicator, comfortable owning escalated and high-risk customer issues, • You must be currently located in the UK., • Global Teamwork: We collaborate across departmental and country borders. You’ll be part of a truly international community where every voice is heard., • Come as you are: This applies to the dress code and everything else. We believe you give your best when you feel truly comfortable being yourself., • Competitive Package: We offer a competitive salary and a range of comprehensive benefits tailored to your specific location, which we’ll share during the recruiting process., • Collaboration & Community: We’re big on "we." You’ll join a team that values connection and celebrates wins together, no matter the time zone., • Continuous Learning: Benefit from internal/external training and an individual learning budget to keep your skills as sharp as a Tonie’s ears., • Tonie Discounts: Enjoy attractive discounts on our entire range of products. You’ll quickly become the favorite guest at every birthday party!, • Rest & Recharge: Great work requires a clear head. You’ll enjoy generous paid time off to ensure you have plenty of time for your own stories.As part of our principles, we are committed to supporting inclusion and diversity at tonies. We actively celebrate our colleagues’ different abilities, ethnicities, faith and gender. Everyone is welcome and supported in their development at all stages in their journey with us. We look forward to hearing from you!Here at tonies, we are changing the way children listen to their favourite audio content, by making digital audio tangible. We have created a safe and playful way for children to experience stories, music and educational content that is loved by parents and children alike. By combining the best of digital technology with the magic and playfulness of figurines (the so-called Tonies), our screen-less toniebox provides the perfect platform to enjoy all the benefits and fun of great audio content, without adding to children’s screen time.

Mast is on a mission to make complex lending simple. The UK's specialist lending market is underserved by technology, with legacy systems that can't handle the nuance of complex income, niche products, or the broker workflows that specialist lenders rely on. We're building modern, cloud-native lending technology, purpose-built for specialist lenders, that helps them process more applications in less time, reach decisions faster, and deliver better experiences for brokers and borrowers. We're pioneering the use of AI in mortgage origination, building it into the platform from the ground up rather than bolting it onto legacy architecture.. We work with regulated lenders across the UK, have a 100% delivery track record, and are building a high-performance team where everyone has real ownership and direct impact. This is not a traditional support role, and you do not need any previous customer support or technology experience to apply. This role is ideal for a recent graduate or someone early in their career who wants to get into tech. What matters most is your attitude: we are looking for someone curious, reliable, organised, eager to learn, and willing to get stuck in.. You will help lenders, brokers, and internal teams get the best out of Mast. You will answer questions, investigate issues, improve support processes, create documentation, spot recurring product friction, and turn customer conversations into ideas that shape the platform. You'll report to the Head of Product and work closely with Product, Engineering, Client Success, and Implementation. Over time, this role has the potential to grow into leading Mast's customer support function as the company scales. Support customers and users Triage, investigate, and manage support requests from start to finish, escalating to Product or Engineering where needed while keeping people informed. You will build deep knowledge of Mast's platform, including mortgage journeys, forms, policy prompts, automations, integrations, product configuration, and broker/lender workflows. Build the support operating system Help design how support works at Mast: ticketing workflows, escalation routes, response templates, internal runbooks, help centre content, and reporting dashboards. You will look for repetitive questions and manual processes, then automate them through better tooling, documentation, AI-assisted workflows, or process changes. Turn support into product insight Because this role reports into Product, you will do more than answer questions. You will identify patterns in customer feedback, recurring pain points, confusing workflows, and missing features, then translate those into product ideas, bug reports, and roadmap input. Create self-service documentation Write clear, practical help articles, FAQs, release notes, troubleshooting guides, onboarding material, and internal playbooks. You will help keep everything up to date as the platform evolves. Use AI to work smarter Use AI tools to draft documentation, summarise issues, identify patterns, write clearer responses, and speed up repetitive work. You don't need to be an AI expert. We are looking for someone curious, experimental, and willing to learn. We are not looking for years of experience. We are looking for potential. You may be a recent graduate or early in your career. You do not need previous customer support, fintech, mortgage, or software experience. The most important things are that you: Have a great attitude and want to learn quickly Are reliable, thoughtful, and willing to take ownership Can work independently, spot what needs doing, and make progress without needing detailed instructions every time Communicate clearly and calmly in writing Are organised and detail-oriented, especially when managing several issues or follow-ups at once Are comfortable asking questions when something is unclear Enjoy solving problems and making things easier for others Are curious about technology, software, and AI Are comfortable working remotely and managing your own time Naturally ask, “How can this be easier next time?” Familiarity with tools like Notion, Slack, Linear, Jira, Zendesk, Intercom, HubSpot, Loom, Metabase, or AI tools like ChatGPT and Claude Experience from university projects, internships, part-time work, customer-facing roles, or startup environments Interest in product management, customer success, operations, automation, or fintech Experience writing clear documentation, guides, or process notes First 3 months: Strong understanding of Mast's platform and customer workflows. Ownership of incoming support requests. Clearer processes for tracking and resolving issues. 6 to 12 months: Reduced repeat questions through better documentation and automation. A reliable feedback loop into Product. Clear visibility into where customers struggle and where the product can improve. Longer term: You help define what excellent customer support looks like at Mast, and may grow into leading the support function. Location: London or UK Remote Salary: £30,000 to £35,000 + Stock Options Target Start date : Immediate Benefits Stock Option Plan 25 days holiday + bank holidays 4 - 10 weeks work from anywhere, based on tenure (for UK based roles) Vitality Health insurance Pension plan Equipment budget Learning & development budget Cycle to Work Scheme Monthly team socials + Quarterly Team Meet-ups @ HQ Digital-first, employee-first company with a flexible working culture + Central London HQ About Us Mast is a high-performance team of engineers and lending experts building the future of specialist lending technology. We value radical honesty, transparency, and speed. We hire exceptional people, expect a lot from each other, and offer real ownership, fast growth, and the chance to shape an industry. Mast. is an equal opportunity employer and we celebrate diversity and are committed to creating an inclusive environment for all employees.

Head Chef \n Location: Near Southend-on-Sea, Essex \n Salary: Up to £42,000 per year \n Hours: 45 hours per week, straight shifts \n About the role \n A four-star hotel near Southend-on-Sea is looking for an experienced Head Chef to lead its brigade of 11. You’ll oversee a varied kitchen operation, serving the hotel restaurant and catering for conferences, banquets and events. \n This is a hands-on leadership role for a chef who can maintain high standards across restaurant service and large-scale functions while supporting and developing the team. \n Key responsibilities \n\n • Lead, motivate and develop a brigade of 11\n, • Oversee day-to-day kitchen operations and food service\n, • Maintain consistent standards for food quality, presentation and kitchen hygiene\n, • Plan and deliver menus for restaurant service, conferences and banqueting\n, • Organise kitchen workloads to support smooth, efficient service\n, • Manage food stock, ordering and waste control\n\n What we’re looking for \n\n • Experience as a Head Chef, or as a strong senior chef ready to step up\n, • Experience leading a kitchen team\n, • A good understanding of restaurant, conference and banqueting catering\n, • Strong organisation and communication skills\n, • A hands-on approach and a commitment to high food and hygiene standards\n\n What’s on offer \n\n • Salary of up to £42,000 per year\n, • 45-hour working week\n, • Straight shifts\n, • The opportunity to lead the kitchen at a four-star hotel\n\n Apply now to be considered for this Head Chef opportunity near Southend-on-Sea.

Deputy Finance Manager | Southend | Mon-Fri 37 hours p/w | £33,635 - £37,035 \n The Role \n The Deputy Finance Manager will support the Head of Finance in the effective and accurate management of the organisation’s financial operations. \n Key objectives: \n\n • Maintain accurate accounting records on QuickBooks, up to trial balance.\n, • Take responsibility for the Equals department, including the administration of staff debit cards.\n, • Line manage and support two Accounts Assistants.\n, • Ensure financial processes and controls are followed consistently.\n, • Provide support and cover for the Head of Finance when required.\n, • Contribute to the efficient and effective delivery of the Finance function.\n\n Main Responsibilities \n Purchase Ledger & Supplier Management \n\n • Process purchase invoices accurately and efficiently.\n, • Obtain the appropriate approvals for purchase invoices.\n, • Deal with supplier queries and resolve issues promptly.\n, • Code and enter purchase invoices into QuickBooks, working closely with the Head of Finance.\n, • Complete purchase ledger reconciliations.\n, • Process supplier credits and ensure records are accurately maintained.\n, • Assist with weekly BACS payment runs.\n\n Banking & Cash Management \n\n • Complete daily and monthly reconciliations of all bank accounts.\n, • Maintain accurate records of cash balances.\n, • Support the Head of Finance with income administration.\n, • Process and bank cash and cheques on a weekly basis.\n, • Assist with the preparation and monitoring of weekly cashflow forecasts.\n\n Income & Service Charges \n\n • Liaise with Housing Income regarding service charges.\n, • Investigate and respond to finance-related queries.\n, • Ensure income is accurately recorded and reconciled.\n\n Equals & Staff Debit Cards \n\n • Take responsibility for the Equals department.\n, • Administer staff debit cards and associated transactions.\n, • Ensure transactions are appropriately authorised and recorded.\n, • Post Equals transactions accurately into QuickBooks.\n, • Monitor compliance with relevant financial policies and procedures.\n\n Financial Reporting & Accounting \n\n • Maintain accurate accounting records on QuickBooks through to trial balance.\n, • Prepare and post journals to the Profit & Loss account and Balance Sheet.\n, • Produce financial reports for non-finance staff.\n, • Extract and analyse financial information from QuickBooks.\n, • Use Microsoft Excel, including pivot tables and lookups, to present and analyse financial data.\n, • Ensure financial information is accurate, timely and accessible to relevant staff.\n\n Contract & Supplier Management \n\n • Monitor the contract tendering process.\n, • Support the management and administration of contracts with external suppliers.\n, • Ensure relevant financial and procurement procedures are followed.\n\n Team Leadership & Support \n\n • Provide day-to-day supervision and support to two Accounts Assistants.\n, • Allocate and monitor work as required.\n, • Provide guidance and support to Accounts Assistants.\n, • Ensure appropriate cover is provided during periods of absence.\n, • Promote effective teamwork and good communication within the Finance team.\n\n Audit & Compliance \n\n • Assist with internal and external audit queries.\n, • Provide financial information and supporting documentation as required.\n, • Ensure the organisation’s Finance Policies and procedures are followed and adhered to.\n, • Maintain appropriate financial controls and accurate financial records.\n, • Identify and raise any financial control issues with the Head of Finance.\n\n General Responsibilities \n\n • Provide cover for the Head of Finance when required.\n, • Work collaboratively with colleagues across the organisation.\n, • Undertake general and ad hoc finance duties as required.\n, • Maintain confidentiality and professional standards at all times.\n, • Support the continuous improvement of financial processes and procedures.\n\n Person Specification \n Qualifications \n Essential \n\n • Qualified or studying towards AAT Level 4, or an equivalent qualification.\n, • Alternatively, significant relevant experience (QBE) will be considered.\n\n Relevant Experience \n Essential \n\n • Experience of working independently and autonomously.\n, • Experience using QuickBooks, including producing and interpreting QuickBooks reports.\n, • Experience of maintaining effective financial controls.\n, • Desirable\n, • Knowledge and experience of working within the charity finance sector.\n, • Experience of working within a multi-property environment.\n\n Skills, Knowledge & Abilities \n Essential \n\n • Highly organised, with excellent attention to detail.\n, • Ability to work confidently and independently while also working cooperatively as part of a team.\n, • Strong financial and numerical skills.\n, • Good IT skills, including effective use of Microsoft Office, email, internet applications and database systems.\n, • Ability to analyse financial information and present it clearly to non-finance colleagues.\n, • Good communication and interpersonal skills.\n, • Ability to maintain accurate records and meet deadlines.\n\n What’s in it for you? \n\n • Monday to Friday 37 hours per week\n, • Salary between £33,635 to £37,035\n, • Life Assurance Scheme\n, • Employee Assistance Programme\n, • Blue Light Card\n, • Staff are entitled to 33 days of annual leave including bank holidays, with an extra day awarded after 5 years of service (pro-rated for part-time employees).\n, • Training and Development\n, • 24/7 Digital GP Access\n, • A day off for your birthday!\n, • Cycle to work scheme\n, • Reimbursed parking\n\n Closing date: 21st Oct Interviews held: 28th Oct

Finance Manager \n Location: Southend | Hours: Monday–Friday, 37 hours per week | Salary: £33,635–£37,035 \n The Role \n The Deputy Finance Manager will support the Head of Finance in the effective and accurate management of the organisation’s financial operations. \n Key responsibilities include maintaining accurate QuickBooks records through to trial balance, overseeing the Equals department and staff debit cards, supervising two Accounts Assistants, maintaining effective financial controls and providing support and cover for the Head of Finance when required. \n Main Responsibilities \n Purchase Ledger & Supplier Management \n\n • Process, code and enter purchase invoices into QuickBooks, ensuring appropriate approvals are obtained.\n, • Manage supplier queries and process supplier credits.\n, • Complete purchase ledger reconciliations.\n, • Assist with weekly BACS payment runs.\n\n Banking, Cash & Income \n\n • Complete daily and monthly bank reconciliations and maintain accurate cash records.\n, • Process and bank cash and cheques weekly.\n, • Support income administration and weekly cashflow forecasting.\n, • Liaise with Housing Income regarding service charges and ensure income is accurately recorded and reconciled.\n, • Investigate and respond to finance-related queries.\n\n Equals & Staff Debit Cards \n\n • Take responsibility for the Equals department.\n, • Administer staff debit cards and associated transactions.\n, • Ensure transactions are appropriately authorised, recorded and posted accurately to QuickBooks.\n, • Monitor compliance with relevant financial policies and procedures.\n\n Financial Reporting & Accounting \n\n • Maintain accurate accounting records on QuickBooks through to trial balance.\n, • Prepare and post journals to the Profit & Loss account and Balance Sheet.\n, • Produce financial reports for non-finance colleagues.\n, • Extract and analyse financial information from QuickBooks.\n, • Use Microsoft Excel, including pivot tables and lookups, to analyse and present financial data.\n, • Ensure financial information is accurate, timely and accessible.\n\n Contracts & Suppliers \n\n • Monitor the contract tendering process.\n, • Support the administration and management of external supplier contracts.\n, • Ensure relevant financial and procurement procedures are followed.\n\n Team Leadership \n\n • Supervise, support and allocate work to two Accounts Assistants.\n, • Provide guidance and ensure appropriate cover during periods of absence.\n, • Promote effective teamwork and communication within the Finance team.\n\n Audit, Compliance & Controls \n\n • Assist with internal and external audit queries and provide supporting financial information and documentation.\n, • Ensure Finance Policies and procedures are followed.\n, • Maintain accurate financial records and effective financial controls.\n, • Identify and escalate financial control issues to the Head of Finance.\n, • Support continuous improvement of financial processes and procedures.\n\n Person Specification \n Essential \n\n • Qualified or studying towards AAT Level 4, or equivalent qualification; significant relevant experience (QBE) will also be considered.\n, • Experience working independently and autonomously.\n, • Experience using QuickBooks, including producing and interpreting reports.\n, • Experience maintaining effective financial controls.\n, • Strong organisational, numerical and analytical skills.\n, • Excellent attention to detail and ability to meet deadlines.\n, • Good IT skills, including Microsoft Excel, Office, email and database systems.\n, • Ability to analyse financial information and communicate it clearly to non-finance colleagues.\n, • Good communication and interpersonal skills.\n, • Ability to work effectively both independently and as part of a team.\n\n Desirable \n\n • Experience within the charity finance sector.\n, • Experience working within a multi-property environment.\n\n What’s in It for You? \n\n • Monday–Friday, 37 hours per week\n, • Salary: £33,635–£37,035\n, • 33 days’ annual leave including bank holidays, increasing by one day after 5 years’ service (pro-rated for part-time employees)\n, • Life Assurance Scheme\n, • Employee Assistance Programme\n, • Blue Light Card\n, • Training and Development opportunities\n, • 24/7 Digital GP Access\n, • Birthday day off\n, • Cycle to Work Scheme\n, • Reimbursed parking\n\n Closing date: 21st October \n Interviews: 28th October

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

Salary: £16.48 - £18.47 per hour Contract Type: Agency Location: Southend University Hospital Shift Patterns: Available Monday to Friday 08:00-18:00 Are you a qualified Scrub Practitioneror Operating Department Practitioner (ODP) with UK scrub experience? Looking for flexibility, career progression, and the chance to work in a dynamic theatre environment? Join Medacs Healthcare - where your skills help shape better patient outcomes. We're recruiting locum Scrub Practitioners to support various specialties across Southend University Hospital. Whether you're seeking weekday shifts or full-time flexibility, we have roles to suit your lifestyle. You'll be part of a multi-skilled scrub team delivering safe, high-quality care across a range of surgical specialties, including: • Orthopaedics & Trauma, • Head & Neck, • Obstetrics & Gynaecology, • General Surgery, • Urology, • Vascular, • responsible for preparing the operating theatre, ensuring all surgical instruments, equipment, and materials are sterile, complete, and ready for use, • supporting the surgical team by setting up instrument trays, checking equipment functionality, and maintaining a sterile environment throughout the procedure, • responsible for directly assisting surgeons during operations by anticipating needs, passing instruments, handling specimens, and ensuring all items are accounted for, • monitoring the sterile field and responding quickly to any issues, such as equipment problems, breaks in sterility, or changes in the surgical workflow, • ensuring accurate surgical counts before, during, and after the procedure to maintain patient safety, • supporting post-operative duties, including safe disposal of equipment, instrument decontamination, and documentation, • HCPC or NMC Registration (RGN/ODP), • Minimum of 6 months UK based Operating Theatre experience, • Right to work in the UK (No visa sponsorship is available for this role), • Excellent communication and interpersonal skills, • Immediate Life Support (ILS) / Paediatric ILS, • Mentoring or teaching qualification We're more than a locum recruitment agency - we work in partnership with you to ensure you find your perfect locum role. With access to block bookings, flexible shifts to suit you, and a friendly, supportive team, you'll feel the difference we make together. • 30 years of recruitment experience, • Fast-track registration, • Registration and onboarding support, • Dedicated compliance team, • Referral bonuses, • Opportunities across the UK and internationally Note: We are unable to process applications from candidates who cannot provide evidence of UK right to work. Sponsorship is unfortunately not available. We're committed to equality, diversity, and inclusion, and we welcome applications from all backgrounds. #J-18808-Ljbffr

Welcome to All in One Accessibility screen reader. To start the All in One Accessibility screen reader, press "Ctrl + /". This shortcut activates the screen reader to help you navigate and interact with the content. Registered Manager – Gowlands Short Breaks Service Hamelin has a duty to safeguard and promote the wellbeing of its service users and is committed to doing so. Hamelin expects all staff and volunteers to share this commitment. All appointments are subject to satisfactory enhanced DBS disclosure & other safeguarding clearance. Job Title: Registered Manager – Gowlands Short Breaks Service Reports to: Head of Respite Job Type: Fixed-term (12-months maternity cover) (37.5 hours per week) Our Mission & Journey: At Hamelin, we're not just a care organisation – we're a community of passionate individuals on a mission to build inclusive, caring, and compassionate environments for those with learning disabilities and autism. We've been on a transformative journey, redefining care for a better future. We are now looking for a Registered Manager to fill a 12 months Fixed-term contract for maternity cover. YourNewRole: AstheleaderofourShortBreaksService at Gowlands, you’llbeatthehelmofmanagingandgrowingour9-bedpropertythatprovidesrespitestaysand supports up to 100individualswithlearningdisabilitiesandautism. Yourroleiscrucialinmakingsurewedeliverexceptionalcare,staycompliant,andrunour serviceefficiently - whilstensuringourmission,visionandvaluesarenotcompromised.YouwillalsobekeyindevelopingtheCharityasitseekstoevolveitsservicesandreach. Service Management: Overseeing operations and developing strategies to enhance and grow our service, whilst managing the budget and staffing requirements and ensuring we deliver care that truly reflects our charity’s mission and values. Team Leadership: Recruiting, leading, mentoring, monitoring and fostering a supportive and inclusive environment for our dedicated staff. Compliance & Quality Assurance: Ensuring we meet CQC requirements and exceed care standards, whilst implementing and overseeing quality assurance processes, such as gathering feedback from guests and colleagues to keep improving our care. Stakeholder Engagement: Building lasting relationships with guests, families, and local authorities and their placement teams. You will also represent, advocate and unify the Charity, ensuring every aspect aligns with our values and goals. Business Development: Identifying opportunities for service innovation and expansion and preparing and presenting such cases to the Senior Leadership Team. About You: As a leader at Hamelin, we’re looking for someone who embodies our core values: • Think Differently: Innovate and challenge the norm while keeping guests at the heart of every decision. • Enhance Lives: Make bold decisions, champion personal growth, and celebrate every success. • Community: Promote a caring, respectful environment where collaboration thrives. We are seeking candidates with: • Proven experience managing care services for individuals with learning disabilities or autism., • Has a demonstrable track record of leading teams or services that have achieved an overall ‘Good’ CQC rating., • Excellent leadership skills, with a commitment to our values., • Business acumen and budget management experience., • Enthusiastic communication and interpersonal abilities., • Level 5 Diploma or the equivalent in Leadership for Health and Social Care., • You hold a valid driver’s license and have access to a vehicle., • Able to work flexibly, which might include weekends and bank holidays. You might also be asked to work in different services as needed. Closing date for applications is the 15 th of October #J-18808-Ljbffr

Southend-On-Sea, Essex £30,000 TO £36,000 per annum DOE Permanent position / Full time - 6:45am – 4:30pm Mon – Thurs We are working with an established Engineering company who are looking to grow their team internally with new contracts and workload increase and require an experienced CNC Miller - Setter / Operator. • Set and Run 1st Operations machinery safely - CNC machines including fixed head, sliding head, Lathes, turning mills and Bar feeders (including Dooson, Hardinge, Mori and Star)., • Support as required, with set and run 2nd Operations machinery safely – thread rollers, grinding, part markers, drill banks, depitching presses, torque testers and deburrers (manual/rotary etc)., • Work confidently with material from Aluminium, stainless steels and Inconel., • Coordination of all programming and setting activities, coordinating with other existing setters., • Carry out first-off and job run inspection of 2nd Op Machine parts., • Adhere to all documented health and safety, with correct PPE used to perform role., • Ensure all clockings and production records are completed accurately, and that the movement of work is recorded on the company computerised system., • Carry out first-off buddy checks and job run inspection of 1st and 2nd Operations machine parts., • Reduce scrap/rework reporting back efficiencies to the Production Manager., • Maintain machine efficiency to ensure we comply with On Time Deliveries, Arrears, Parts Per Hour (PPH) and Key Performance Indicators (KPIs)., • Manufacture good quality products in line with agreed standards and quality procedures., • Complete daily maintenance check sheets and cycle timesheets., • Ensure a safe and clean working environment is maintained at all times., • Willing to train junior operators to develop skills, when necessary. Benefits are disclosed at interview stage. • Able to commute within or to Southend-On-Sea., • Run, Set 1st and 2nd Ops machining tools, with some programming experience., • Experience with bar feed machines., • CNC setting & operating experience is a must! (min. 1 years experienced required)., • Set and Run Machines with Fanuc and Seiki controls., • Attention to detail, including numeracy, and quality performance., • Ability to interpret engineering drawings and specifications., • Service minded and continuous enhancement of product/service knowledge., • Experience of working in the Automotive / Aerospace or Defence Industries is desirable. Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion #J-18808-Ljbffr

Our client is looking to grow their workforce and has an excellent opportunity for a CNC Engineer with experience in milling. They require a CNC Engineer Miller Setter and Operator with the ability to amend and ideally write programmes on machine. Set and operate CNC Mills and Fanuc and Heidenheim Control. The candidate must be experienced in aerospace engineering sector, working with high tolerance parts. You will be required to program, set and run a variety of 1st operation machine tools, CNC machines inclusive of mills, additional knowledge of fixed and/or sliding heads desirable., Our client is predominately a turning company and therefore the position on the Mills would be varied and would not be a standard milling company role. You would work on varied works, inclusive of bolts, tufnol sheets cutting. CNC Mills using 3 and 4 Axis (including Bridgeport, Vertical Mill with Heidenheim Controls and Haas Mill with Fanuc controls) • Strong understanding of aerospace standards., • Programme, Set and Run Mills (including HAAS and Bridgeport), • Desirable: Run, Set 1st and 2nd Ops machining tools., • Ability to interpret engineering drawings and specifications., • Strong measurement skills using varied tooling., • Team Player and communicate with colleagues to ensure the implementation of the company’s policies and goals, • Attention to detail, including numeracy, and quality performance., • Set and Run 1st Operations CNC Mills, with programming abilities using 3 and 4 axis’ (Including Bridgeport Vertical Mill with Heidenheim Controls and Haas Mill with Fanuc controls), • Able to set and Run CNC machines including fixed head, sliding head, Lathes and Bar feeders (including Dooson, Hardinge, Mori and Star), • Support as required, with set and run 2nd Operations machinery safely – thread rollers, grinding, part markers, drill banks, depitching presses, torque testers and deburrers (manual/rotary etc)., • Work confidently with material from Aluminium, stainless steels and Inconel., • Coordination of all programming and setting activities, coordinating with other existing setters., • Carry out first-off and job run inspection of 2nd Op Machine parts, • Carry out first-off buddy checks and job run inspection of 1st and 2nd Operations machine parts., • Reduce scrap/rework reporting back efficiencies to the Production Manager., • Maintain machine efficiency to ensure we comply with On Time Deliveries, Arrears, Parts Per Hour (PPH) and Key Performance Indicators (KPIs)., • Manufacture good quality products in line with agreed standards and quality procedures. #J-18808-Ljbffr

One to One personnel Limited is seeking a Deputy Finance Manager in Southend. The role supports the Head of Finance in all financial operations, with line management of two Accounts Assistants and responsibility for the Equals department and purchase ledger. Key duties include maintaining QuickBooks up to trial balance, cash and banking tasks, and preparing insightful financial reports. Mon-Fri, 37 hours per week, salary £33,635–£37,035. Benefits documented in the listing. #J-18808-Ljbffr

The Deputy Finance Manager will support the Head of Finance in the effective and accurate management of the organisation’s financial operations. • Maintain accurate accounting records on QuickBooks, up to trial balance., • Take responsibility for the Equals department, including the administration of staff debit cards., • Line manage and support two Accounts Assistants., • Ensure financial processes and controls are followed consistently., • Provide support and cover for the Head of Finance when required., • Contribute to the efficient and effective delivery of the Finance function., • Process purchase invoices accurately and efficiently., • Obtain the appropriate approvals for purchase invoices., • Deal with supplier queries and resolve issues promptly., • Code and enter purchase invoices into QuickBooks, working closely with the Head of Finance., • Complete purchase ledger reconciliations., • Process supplier credits and ensure records are accurately maintained., • Assist with weekly BACS payment runs., • Complete daily and monthly reconciliations of all bank accounts., • Maintain accurate records of cash balances., • Support the Head of Finance with income administration., • Process and bank cash and cheques on a weekly basis., • Assist with the preparation and monitoring of weekly cashflow forecasts., • Liaise with Housing Income regarding service charges., • Investigate and respond to finance-related queries., • Ensure income is accurately recorded and reconciled., • Take responsibility for the Equals department., • Administer staff debit cards and associated transactions., • Ensure transactions are appropriately authorised and recorded., • Post Equals transactions accurately into QuickBooks., • Monitor compliance with relevant financial policies and procedures., • Maintain accurate accounting records on QuickBooks through to trial balance., • Prepare and post journals to the Profit & Loss account and Balance Sheet., • Produce financial reports for non-finance staff., • Extract and analyse financial information from QuickBooks., • Use Microsoft Excel, including pivot tables and lookups, to present and analyse financial data., • Ensure financial information is accurate, timely and accessible to relevant staff., • Monitor the contract tendering process., • Support the management and administration of contracts with external suppliers., • Ensure relevant financial and procurement procedures are followed., • Provide day-to-day supervision and support to two Accounts Assistants., • Allocate and monitor work as required., • Provide guidance and support to Accounts Assistants., • Ensure appropriate cover is provided during periods of absence., • Promote effective teamwork and good communication within the Finance team., • Assist with internal and external audit queries., • Provide financial information and supporting documentation as required., • Ensure the organisation’s Finance Policies and procedures are followed and adhered to., • Maintain appropriate financial controls and accurate financial records., • Identify and raise any financial control issues with the Head of Finance., • Provide cover for the Head of Finance when required., • Work collaboratively with colleagues across the organisation., • Undertake general and ad hoc finance duties as required., • Maintain confidentiality and professional standards at all times., • Support the continuous improvement of financial processes and procedures. Essential • Qualified or studying towards AAT Level 4, or an equivalent qualification., • Alternatively, significant relevant experience (QBE) will be considered. Essential • Experience of working independently and autonomously., • Experience using QuickBooks, including producing and interpreting QuickBooks reports., • Experience of maintaining effective financial controls., • Desirable, • Knowledge and experience of working within the charity finance sector., • Experience of working within a multi-property environment. Essential • Highly organised, with excellent attention to detail., • Ability to work confidently and independently while also working cooperatively as part of a team., • Strong financial and numerical skills., • Good IT skills, including effective use of Microsoft Office, email, internet applications and database systems., • Ability to analyse financial information and present it clearly to non-finance colleagues., • Good communication and interpersonal skills., • Ability to maintain accurate records and meet deadlines., • Monday to Friday 37 hours per week, • Salary between £33,635 to £37,035, • Life Assurance Scheme, • Employee Assistance Programme, • Blue Light Card, • Staff are entitled to 33 days of annual leave including bank holidays, with an extra day awarded after 5 years of service (pro-rated for part-time employees)., • Training and Development, • 24/7 Digital GP Access, • A day off for your birthday!, • Cycle to work scheme, • Reimbursed parking Closing date: 21st Oct Interviews held: 28th Oct #J-18808-Ljbffr

Deputy Finance Manager We are seeking an experienced finance professional to join a purpose-led organisation, taking responsibility for day-to-day finance operations and supporting a small team. Position: Deputy Finance Manager Salary: £33,635 rising incrementally to £37,035 Location: Southend on Sea Hours: 37 hours per week Contract: Permanent Closing date: 21st October 2026 About the role This is an excellent opportunity for an experienced finance professional looking to take on a varied and responsible role within a values-led organisation. Reporting to the Head of Finance and overseeing two Accounts Assistants, you will help maintain accurate accounting records through to trial balance, ensure robust financial controls and support the smooth day-to-day running of the finance function. Key responsibilities will include: • Processing purchase invoices, approvals and supplier queries, • Maintaining the purchase ledger and completing reconciliations, • Assisting with weekly BACS payment runs, • Completing daily and monthly bank reconciliations and monitoring cash balances, • Supporting weekly cashflow production and monitoring, • Administering staff debit cards and posting transactions, • Preparing and posting journals to the P&L and balance sheet, • Producing financial reports using QuickBooks and Excel, including pivot tables and lookups, • Overseeing two Accounts Assistants and providing day-to-day guidance and support, • Assisting with audit queries and providing cover for the Head of Finance when required, • Ensuring finance policies and financial controls are consistently followed About you You will be AAT Level 4 qualified, studying towards the qualification, hold an equivalent qualification or have significant relevant experience (QBE). You will have strong hands-on finance experience and be comfortable working autonomously whilst also contributing as part of a collaborative team. Previous experience using QuickBooks and QuickBooks reporting is essential, along with experience of maintaining financial controls. Highly organised and detail-focused, you will be able to prioritise a varied workload, meet deadlines and communicate effectively with finance and non-finance colleagues. Experience within charity finance or a multi-property environment would be advantageous but is not essential. About the organisation You will be joining a purpose-led organisation committed to delivering high-quality services and putting people at the heart of its work. The organisation values integrity, clear and kind communication, professional accountability, learning and purposeful leadership. It is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. Other roles you may have experience of could include: Deputy Finance Manager, Assistant Finance Manager, Senior Finance Officer, Senior Accounts Officer, Finance Supervisor, Management Accountant, Assistant Accountant, Finance Team Leader or Accounts Supervisor. JBRP1_UKTJ

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