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Head of Policy and Public Affairs Bring your energy, creativity and expertise - and help to impact young people positively. Location: Sherborne House, London (hybrid) Salary: £52,535 per annum Closing Date: 29 March, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Step into a role where your policy expertise drives real change. As Head of Policy and Public Affairs , youll lead an ambitious strategy to influence national decision-makers, shape legislation and ensure the voices of people affected by homelessness are impossible to ignore. Youll turn insight into impact, championing our values while strengthening the charitys political presence and public profile Youll build powerful relationships across Westminster, Whitehall and the wider sector, producing sharp briefings, commissioning research and delivering high-profile events that elevate the charitys influence. Confident in the media and skilled at simplifying complex issues, youll work across teams to anticipate policy change, spark innovation and help drive forward the mission to end homelessness. If youre driven, strategic and ready to make national change happen, this is your platform. Key deliverables: Develop organisational policy positions on key strategic issues, focusing on policy areas that matter for the client group including homelessness, housing, welfare, health and care leavers. Working with the Director of Development and External Affairs to deliver a multi-year policy and public affairs strategy, you will own its delivery, having demonstrable impact on policy through influencing legislation, as well as securing funding and commitments from the government . Work with the Executive Director of Fundraising and Communications and their team to improve the charitys public profile by giving them a louder political voice. Work with the Executive Director of Operations and their team to ensure the charity is well positioned to respond to changes in policy and regulation. Work in partnership with the Head of Data and Insights on research projects designed to influence policy. Monitor, analyse and report on policy developments which may impact on the work of the charity Provide high quality written and verbal briefings, reports and submissions to consultations. Work with senior colleagues to develop positive relationships with ministers, senior officials, elected Mayors, Parliamentarians and with other policy influencers including peers in the homeless sector. Ensure that the voices and experiences of clients are heard and understood to improve and change services delivered by the charity, commissioners and policy makers. Give interviews to the media. Organise and coordinate events and meetings. Strengthen links with other voluntary sector organisations in the homelessness, youth and faith sectors. Contribute to the charitys International global influencing work. What we are looking for from you (Person Specification) When completing your application form please address all the areas below. Try to provide clear examples in your supporting statement that clarify how and when you gained the experience or knowledge as well as your level of capability. To carry out this role we are looking for the following from you in terms of qualifications, experience, skills and competencies: Knowledge Strong knowledge of the homelessness sector and policy context is desirable but not essential, it is essential that you have developed strong, specialist knowledge of a UK policy area or areas. Experience and skills Having had demonstrable impact on government policy. Developing and maintaining positive relationships with Parliamentarians and officials Organising or helping to organise events, it is desirable but not essential that you have organised events in Parliament Leading projects with colleagues from different internal or external teams Delivering high quality verbal and written policy briefings and presentations to senior stakeholders Working with colleagues to secure media coverage Excellent written and verbal communication skills Ability to work on own initiative and with low levels of supervision Ability to prioritise key tasks and manage conflicting priorities Ability to deliver to deadlines, sometimes at short notice Desirable - drafting and delivering policy and/or public affairs plans/strategies Desirable - representing organisations in the media and at events You will need to be able to travel throughout the UK and on occasions work out of hours. You believe in people their strengths, their rights and their potential. You bring empathy, energy and a solution-focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast-moving environment. Youre committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role. What Youll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family-friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death-in-service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About The Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. #INDNFP Please note this role is advertised by the recruitment agency acting for the client Not For Profit People. TPBN1_UKTJ

We are looking to recruit a Qualified Social Worker in the Looked After Children's Team within Merton. The successful candidate will be working in a well-structured, organised team who are growing their social worker staffing levels. This is a fantastic opportunity to join a stable working environment with experienced leadership, whilst receiving regular supervision and training opportunities. London Borough of Merton ensure that their social workers have as much support as possible, helping them to keep a really good work life balance! The responsibilities of the Social Worker includes: Manage and oversee staff to ensure effective delivery of services to children, young people, and their families through high quality social work in line with standards of good practice, legislation, and guidance Lead and monitor staff in ensuring robust recording of information on relevant systems and databases in line with standards set, whilst capturing and evidencing the voice of the child Assist the Service Manager and Head of Service in planning and developing services for vulnerable children, young people, and their families, identifying needs and potential difficulties/challenges, escalating issues as appropriate Effectively manage budgets and ensure services are cost effective Produce reports and attend meetings/forums as required Chair formal multi-disciplinary meetings, team meetings, panels, reviews and attend meetings and conferences where required The ideal candidate will have: Social Work England registration Eligibility to work in the UK Social Work qualified (MA/BSc/DipSW/CQSW/MSc/BA) Working with Ackerman Pierce you will be guaranteed weekly payment and access to continued profession development, including a dedicated consultant to support you through the interview and on boarding process. The position offers a long contract within a stable supportive team with a great location and excellent transport links as well as being close to central London. To discuss this vacancy or any similar vacancies we currently have available in London, please email your updated CV or contact Nicole Stewart for more information

Single Homeless Project has an opportunity for Young Person's Psychotherapist to join and work in our team based in Greenwich and Lewisham. You will join us on a part-time, 12 month fixed term basis and in return, you will receive a competitive salary starting at at £50,718.46 and rising incrementally to £53,786.23 per annum (pro rata). About the role: At Single Homeless Project, we believe every young person deserves the chance to build a life beyond crisis. As our Young Person’s Psychotherapist, you’ll play a vital part in making that happen. Working within our in house Psychotherapy team, you’ll provide one-to-one psychotherapy and co-produced psychoeducation groups for young people aged 16–25. Your work will focus on prevention, helping young people make sense of their experiences and build the tools to manage life’s challenges before they reach breaking point. You’ll be part of a multi-disciplinary team offering a psychologically informed service - collaborating closely with support staff, managers and other professionals to create safe, empowering spaces where young people can explore their emotions, relationships and aspirations. From helping a young person understand their experiences of trauma, racism, poverty, family violence and parental substance to facilitating group discussions on understanding their emotions, assertiveness and boundaries in relationships. This is a chance to use your clinical skills where they matter most - in a dynamic organisation that’s committed to growth, reflection and learning. You’ll be supported with regular supervision, access to professional development, and opportunities to shape how psychotherapy continues to evolve across SHP. Join us, and help us break cycles, ignite change and create new possibilities for London’s young people. About you: Experience providing in-person psychotherapy sessions as a qualified Psychotherapist or Psychologist for a minimum of 2 years including substantial post-qualification experience with young people. An understanding of complex support needs, including but not limited to mental health issues, complex trauma, substance use, youth offending and physical ill health, along with the potential barriers to engagement with services both residential and in the community. An understanding of psychologically informed environments (PIE) and how service development can be achieved in collaboration with clients, staff team and service management. Experience of facilitating team led clinical case discussion, providing staff psychological support and critical incident de-briefs. Experience of building trust with young people who may be wary of professionals and create a safe, supportive space. A commitment to ensuring equality of access to psychological and psychosocial support to young people who face multiple systemic barriers, with the aim of involving young people in shaping their own support and outcomes. You’re organised, communicate clearly, and committed to inclusive, anti-discriminatory practice in all you do. BCP, BPS or UKCP registration or full BACP accreditation. About Us: We’re London’s leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind. Important Info: Closing date: Sunday 12th April 2026 Interview date: Monday 20th April 2026 at our Head Office in Kings Cross or a Young Person's service in Greenwich. Please note, suitable candidates will be invited to a second stage interview. This post will require an Enhanced DBS check to be processed by SHP for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited

Compliance Co-ordinator An exciting opportunity to join Certitude as a Compliance Co-ordinator as we continue to grow. Salary: £30,000 per annum Hours: 37.5 hours Job Type: Permanent – Full-time Department: Housing Location: Head Office - Balham Interview Date: Thursday 16 April 2026 Benefits • A stimulating work environment full of opportunities to learn and develop - 25 days’ annual leave + bank holidays & enrolment onto a pension scheme - 24-hour Employee Assistance - Paid Enhanced DBS - Eye care voucher - Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase About the role The role of a Compliance Co-ordinator is to support the Housing team by maintaining compliance records, co-ordinating inspections, and preparing compliance reports. Duties will include: • Maintain accurate records, compliance logs, and databases. - Assist in inspections carried out by the Health & Safety Manager and the wider Housing team. - Serve as a point of contact for compliance enquiries and support regulatory filings. - Support service improvement initiatives within the team. - Produce compliance reports and dashboards for senior management. About you To be a Compliance Co-ordinator at Certitude, the following are essential: • Previous experience in an administrative, data-focused, or compliance-related role. - Experience of collecting, recording, maintaining and reporting data intelligently using appropriate systems/methods in accordance with GDPR. - Excellent intermediate IT skills and able to use programmes such as MS Word, Excel, and Outlook. Data entry accuracy. - Thorough attention to detail. About the Organisation We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude. Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours. Do you want to be a Compliance Co-ordinator at Certitude? Select the apply button, complete an application form and someone from the Recruitment Team will be in touch! A job description and person specification are available via the apply button. If you have any questions, please email us. All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community. We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered. Compliance, Coordinator, Co-ordinator, Administrator, Admin, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, Vulnerable People, Not for Profit, NFP

Excellent opportunity for a Care Coordinator to join a friendly and supportive team delivering high quality care services to older people in the community. You will be given full on-the job training and development. You will need to have excellent communication skills, be trustworthy and dependable and enjoy providing first class client support. You will be working for the leading care provider in their head office and will benefit from a positive work environment and the opportunity for career development. You will need to have excellent computer skills and be able to work in a professional, yet fast paced office environment. A company car is also potentially on offer for the right candidate. You should have some level of prior experience working within the home care sector and be a fast learner. Please send your CV in the first instance and we will be back in touch to provide further information