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Data Center Operations Manager Based anywhere in UK with some global travel £95,000 - £120,000 + options After a recent successful placement with the same client, Troi Search are delighted to be working once again with this Technology company, that specialises in providing high-performance, sustainable GPU cloud infrastructure for High-Performance Computing (HPC) workloads - in other words, provides the backbone that powers the surge in AI demand. The Role As Data Centre Operations Manager, you’ll own the critical balance of uptime, efficiency, compliance, and continuous improvement in a demanding environment. You'll lead the operational delivery of proprietary data centres, from commissioning infrastructure to building world-class teams, you’ll establish operations capable of running AI at scale. You'll also own Colocation Partner Management. You'll oversee operations across multiple third-party facilities, ensuring consistent standards, strong vendor relationships, and seamless integration. What you'll be doing: • Lead commissioning and management of proprietary data centres, • Build teams, processes, and infrastructure for large-scale AI/HPC deployments, • Oversee installation and testing of critical systems (power, cooling, cabling, fire suppression), • Maintain high-density GPU operations with maximum uptime and efficiency, • Track KPIs: power usage, cooling efficiency (PUE), capacity, and availability, • Manage operations across multiple third-party facilities, • Ensure alignment on SLAs, standards, and incident response, • Coordinate maintenance, capacity changes, and incident handling, • Monitor partner performance and drive improvements, • Implement consistent SOPs and operational frameworks across all sites, • Monitor performance metrics and support business continuity plans, • Ensure compliance with health, safety, and environmental standards, • Maintain accurate DCIM data and infrastructure records, • Manage vendor relationships and colocation partnerships, • Drive operational excellence using ITIL, Lean, or Six Sigma, • Champion sustainability initiatives, including PUE optimization What we're looking for: • Deep understanding of data centre systems (electrical, mechanical, HVAC, UPS, generators, fire suppression, cabling), • Strong knowledge of IT infrastructure (servers, storage, networking, GPU clusters) and its integration with facility systems, • Proven experience managing operations in both owned and colocation environments, • Track record of commissioning and operationalising new data centres from the ground up, • Leadership experience building and mentoring teams in high-uptime, SLA-driven 24/7 environments, • Proficiency with DCIM tools for monitoring, capacity planning, and reporting, • Hands-on experience with critical infrastructure maintenance, • Expert knowledge of industry standards (ISO 27001, ISO 50001, ASHRAE, Uptime Institute Tier Standards), • 5–8 years in data centre operations or facilities management, with 3+ years in a leadership role What you'll get in return: • Very competitive Salary, • Advanced Pension Scheme, • Unlimited Holiday Policy - Take the time you need to rest, recharge, and explore. We trust you to manage your time off responsibly., • Remote Working - Work from wherever you feel most productive, home, café, or co-working space. We’re remote-first and proud of it! But of course, given the physical nature of the role, there will be travel involved., • Tech & Cycle Scheme - Swap the commute for fresh air and smarter gear! This scheme helps employees save on bikes and tech essentials., • Enhanced Sick Pay - First 13 weeks = full pay, Next 13 weeks = half pay Sound like you? Apply now!

Health & Safety Advisor Reporting to: Health & Safey Manager Location: Site as required / Head Office Birmingham Package: Competitive Salary / Package Company Vehicle Pension Training & Development Job Purpose DSM are going through a period of growth due to project wins across the UK. The business is now looking for the right individual that can support the current Health & Safety Manager to lead and provide advice, support, and deliver health and safety advice to the organisation, and to be the responsible named officer for maintaining health and safety requirements. Key Responsibilities • To set a personal example, wearing appropriate personal protective clothing and equipment, and observing all safety requirements and procedures., • Ensure that all projects are undertaken and completed with Health & Safety as the upmost priority., • Advise Directors and Managers on all safety, health and welfare matters to ensure the company complies with its statutory obligations., • Monitor site Health & Safety arrangements and activities and make proposals to the Site Manager to ensure that all sites are fully Health & Safety compliant., • In conjunction with site management, develop and implement site specific safety and quality control plans and programs, resolving problems whilst ensuring that projects are completed safely and on time., • Produce Health & Safety Risk Assessments for all site staff, ensuring safe working methods are always adopted., • Conduct Health & Safety inspections and site audits and recommend remedial actions as required., • Report on changes in legislation and advice obtained from other sources., • Advise Contracts Directors immediately of any near misses., • Advise the Health &Safety Manager immediately of all incidents under RIDDOR in accordance with company procedures. Key Requirements • NVQ 6- or the old 4 In Occupational Health and Safety or Nebosh Diploma, • CSCS Card (Black) Health and Safety professional (Construction) or (black card demolition manager), • First Aid, • Experience within the demolition industry or construction industry is essential. General Requirements • Respect the confidentiality of all information obtained in the course of duties., • Ensure that you understand and abide by the duties, responsibilities, and legal requirements in respect of Health & Safety and welfare affecting you, colleagues, clients and visitors to company and client premises., • Always maintain professional competency., • Be aware of the Company Ethical and Equal Opportunities Policy.

Are you ready to take the next step in your career with a company that can offer further career potential beyond just the next promotion? Tetra Tech is one of the largest and fastest growing environmental consultancies in the world. At Tetra Tech, you will work with high-performing teams who are passionate about using their expertise to find solutions to complex problems in water, environment, infrastructure, resource management, energy, and international development. Our Waste and Resource Management team undertakes a variety of work in the sector including environmental permitting, technical advisor for waste treatment and collections, procurement support, facility development, waste and minerals planning, behaviour change and communications, auditing and compliance and expert witness. Our clients include both public and private sector clients across the UK. Our varied client and project base provides our team exciting challenges to continuingly improve their skills and knowledge across the sector. We are currently looking to recruit a Senior or Principal Waste and Resource Management Consultant due to ongoing growth with our existing client base and new project wins with new clients. This role will predominantly be to prepare environmental permit applications and bid support technical responses although there will be opportunities to work across our full portfolio of waste projects in due course. As part of our succession planning, we want to see this person develop over time and with support, into a senior member of the team with project and client management and business development responsibilities. We provide internal project management training as well as a structured learning and development platform including mentoring and coaching, CPD and training to ensure our staff are the best they can be to deliver excellence to our clients. We would prefer to co-locate the role in one of our Birmingham, Manchester, Cardiff or Southampton offices however, all locations will be considered for the right candidate. We operate a hybrid working policy between your allocated office and working from home as required to suit your daily lives. However, our projects are UK wide and some travel would be expected on occasion, including working outside normal office hours. Qualifications/Experience The ideal candidate will: • Be educated to degree level or equivalent in a relevant field and working towards Chartership with CIWM., • Have experience in preparing environmental permit applications including Operating Techniques, environmental risk assessments and management plans., • Have experience in applying Best Available Techniques and Appropriate Measures., • Have experience of drafting ISOS, ISDS, ISFT submissions for local authority waste treatment contracts. Personal Qualities The ideal candidate will: • Have excellent written, interpersonal and communication skills., • Be a self-motivated team player displaying enthusiasm, flexibility and versatility., • Be able to work independently or part of a team as required., • Have a commitment to complying with exemplar health and safety practices within the workplace., • Have the potential to mentor, encourage and support junior team members., • Hold a full UK Driving Licence. Our way of working We take pride in delivering projects effectively for clients. This often requires colleagues to be together- in offices or on site - to ensure the best outcomes. However, when possible, we also advocate for flexibility around how, when, and where you work. There is no 'one approach fits all' - each team manages their own way of working, we trust our employees and focus on outputs not inputs. Meeting up with colleague and clients face to face in office environments or on site is important for collaboration, face-to-face meetings, appraisals and development. Inclusion At Tetra Tech, we want everyone to feel like they truly belong. Our goal is to create a workplace where every person is valued and respected for who they are. Everyone is welcome at Tetra Tech. Opportunities and success should only be determined by attitude, capability and collaborative spirit. Be yourself, without apology. For more information on our company, please visit our website at . To apply, please submit your resume and cover letter on the Careers portion of our website at Tetra Tech Europe Careers - Jobs (selectminds.com) Tetra Tech is an equal opportunities employer and encourages applications from all suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity/shared parental leave, in line with the Equalities Act 2010.

Job Description – NEBOSH Tutor About The Role We’re looking for a forward-thinking, diligent, and enthusiastic tutor who is willing to travel across the UK to deliver high-quality training. With 28 centres nationwide, we’ll always aim to base you locally as much as possible. In addition to classroom delivery, you’ll also run some remote/online courses. As a CST Training tutor, you’ll deliver NEBOSH courses across a range of categories (not just construction), as well as other health, safety, and environmental qualifications depending on your expertise. What We’re Looking For You’ll need to be an approved tutor in at least one NEBOSH category (such as Construction, Fire, General, Environment, or Health & Well being) and ideally hold experience delivering training to diverse learners. We also welcome applications from those who are not yet approved but meet the essential criteria and are motivated to gain approval with our support. Key Responsibilities • Deliver engaging, professional training across NEBOSH qualifications (online and in person)., • Deliver other safety, environmental, and leadership qualifications such as:, • EUSR courses, • IEMA courses, • CCSNG courses, • ILM Level 5 Leadership and Management (development opportunity), • NVQ Level 2+ in construction industry related qualifications (development opportunity), • Operate in line with CST Training values and behaviours, ensuring all policies and standards are followed., • Adapt confidently to IT systems used for course delivery and learner management. Essential Qualifications & Experience • Any one (or more) of the following qualifications:, • NEBOSH National General, Construction, Fire, Environmental, or Health & Wellbeing Certificate, • NEBOSH Diploma or equivalent Level 6 qualification, • IEMA Certificate in Environmental Management, • CCNSG Safety Passport, • EUSR, • Health & Safety related NVQ/SVQ (Level 3–6), • Health & Safety related degree, • Minimum of 3 years’ occupational experience in health & safety or management, ideally within construction or a safety-related role., • Evidence of up-to-date CPD. Desirable Skills & Criteria • Excellent communication, IT, and written skills., • Ability to engage learners at all levels., • Superb self-management and organisational skills., • Clean driving licence., • CITB Site Safety Plus Tutor Approval (or willingness to work towards)., • Adult Teaching Qualification (AET or equivalent) (or willingness to work towards)., • Additional professional passports/approvals such as CCSNG, EUSR, or IEMA. What We Offer • Permanent, full-time role with competitive salary., • Benefits scheme., • A supportive and collaborative workplace., • Ongoing CPD and professional development opportunities., • The chance to expand your portfolio into NVQs, ILM, and a wider range of industry qualifications. Note: This list of duties isn’t exhaustive. You’ll be expected to contribute to other projects and support colleagues as part of the CST Training team. Equal Opportunity Statement We are committed to diversity and inclusivity.

Academic Tutor - Projects & Lean - Engineering Full time Birmingham Permanent Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities We are seeking a BTEC Tutor to support on the delivery of our BTEC Engineering training to apprentices, at our state of the art training hub in Aston. To teach on a range of level 2-4 engineering qualifications to apprentices from our sector-leading Technology Hub in Aston. The post holder will need to have a good grounding in delivering across the level 3 BTEC engineering qualification- which particular expertise in supporting apprentices to work semi-independently on Engineering Projects. The post holder will work intensively within our Lean Academy to support the acquisition of new skills across level 2 and 3 in readiness for EPA. The post holder should have a broad experience of the engineering/manufacturing sector, be confident in collaborating with employers and other members of the MakeUK team and be able to support apprentices to deliver to their potential. Key responsibilities • To teach across a range of BTEC level 3 units – to include Engineering Project and Communications and Business Improvement Techniques, • To model delivery excellence and professional working behaviours, • To manage and oversee the progress and achievement of the Engineering Project for apprentices, • To coordinate effectively with external delivery team members, • To communicate and advocate for Make UK in managing interactions with employer partners, • To provide a range of support techniques to learners who require additional support to enable them to achieve, • To support the development of course materials including handouts and reference materials to support topic delivery., • To deliver training to apprentices and staff to ensure all Awarding Body and Centre requirements are met and standardized, • To create a motivational learning environment by providing stimulating and demanding subject delivery that allows learners to acquire the skills and knowledge required, • To assess learners progress by various means of assessment and provide progress feedback and progress reports to learners and managers, to include identifying where appropriate learners at risk, • To ensure learners, colleagues and employers receive timely, accurate and constructive feedback on learners’ achievement, progress and areas for development that aids the learner’s progress., • To maintain learner discipline in compliance with the Centre’s Disciplinary codes and practices, • To ensure the health and safety of learners and staff Technical knowledge and experience • Relevant level 4 subject qualification or higher. Level 3 or higher teacher training qualification., • Empathy with young people, ability to plan, deliver training and assess outcomes., • Logical approach to problem solving., • Good presentational and communication skills, literate and numerate., • Ability to motivate and command learner respect. With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK. Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country. Everything we do is designed to inspire British manufacturers to compete, innovate and grow. Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community. Benefits to include, but not limited to: Free parking, meal service on site, no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance. We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant. Our Values at Make UK: Inclusivity & Diversity, Integrity, Innovation, & Collaboration SAFEGUARDING INFORMATION This post is exempt from the Rehabilitation of Offenders Act 1974. It is therefore a mandatory requirement that the successful candidate agrees to an enhanced DBS check and satisfactory references. Individuals barred from working in this sector are reminded it is a criminal offence to submit an application.

ROLE PURPOSE: The Academic Dean/Director is responsible for leading the academic elements of programmes offered by EP globally. This includes language course, colleges and university pathway programmes and other provision. This role will have primary responsibility for curriculum development, partner academic liaison, quality assurance, academic regulatory compliance, school and programme accreditations and academic delivery to ensure a high-quality experience and outcome for our students. The ideal candidate will have experience in language and pathway provision, higher education leadership, university partnerships, and academic programmes with a proven ability to build and build and manage educational programmes that drive student success and divisional growth. ROLE and RESPONSIBILITIES: Academic Delivery, Quality and Oversight: • Foster an inclusive, engaging, and supportive college environment., • Work closely with academic teams to ensure high-quality teaching and student progression., • Ensure programme quality is monitored and enhanced., • Ensure teaching staff are qualified and develop professionally., • Lead on regulatory compliance and accreditation of courses and colleges, • Lead on university partner validation processes., • Ensure compliance with partnership agreements and monitor performance metrics., • Lead on curriculum development and pedagogical standards for new and enhanced programmes. University Pathways & Partnerships: • Develop and maintain relationships with universities to secure progression agreements and academic partnerships., • Ensure alignment between curriculum offerings and university admission requirements., • Manage articulation agreements and collaborative programmes with partner institutions., • Establish and monitor robust academic quality assurance processes., • Lead on the development of quality academic programmes from UK level 2-6 equivalent including English (and other languages) for Academic Purposes. Strategic Growth & Business Development: • Identify new market opportunities expanding programmes and in new markets and new university partnerships., • Collaborate with marketing and recruitment teams to attract students to the colleges., • Support the business development process by providing insights, reports, and recommendations to improve partnership success., • Represent the organisation at networking events, industry conferences, professional bodies and stakeholder meetings. Essential Skills and Experience: • Proven leadership experience in higher education, academic or university pathway programmes., • Excellent stakeholder management skills, with the ability to engage university partners., • Strong organisational and project management abilities., • Knowledge of regulatory requirements in higher education., • Excellent communication and negotiation skills., • Ability to work independently while driving strategic institutional growth., • Willingness to travel for partnership development and external engagements in the UK and internationally., • Demonstrated experience with curriculum development and quality assurance processes., • Educated to Masters level or above. Desirable: • Experience in launching or managing new academic programmes or international campuses., • Knowledge of international student recruitment and pathway models., • Knowledge/experience in university partnerships, articulation agreements, and/or student mobility., • Familiarity with CRM systems and student data analytics tools., • Experience in business development and revenue generation in higher education., • Experience in international student recruitment and pathway programmes or equivalent provision., • Educated to the Doctoral level. OTHER INFORMATION: The role will also be expected to demonstrate their commitment: • To EP’s values and regulations, including equal opportunities policy., • EP’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of EP’s Environmental Policy., • To their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. EP is an equal‐opportunity employer. We value diversity and welcome applications from candidates of all backgrounds. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

Engineering Tutor - BTEC Full time Birmingham Permanent Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities We are seeking an experienced BTEC Tutor to support on the delivery of our BTEC Engineering training to apprentices, at our state of the art training hub in Aston. To teach on a range of level 2-4 engineering qualifications to apprentices from our sector-leading Technology Hub in Aston. The post holder will need to have a good grounding in delivering across the level 3 BTEC engineering qualification-. The post holder should have a broad experience of the engineering/manufacturing sector, be confident in collaborating with employers and other members of the Make UK team and be able to support apprentices to deliver to their potential. Key responsibilities • To teach across a range of BTEC level 3 units, • To model delivery excellence and professional working behaviours, • To manage and oversee the progress and achievement of the Engineering Project for apprentices, • To coordinate effectively with external delivery team members, • To provide a range of support techniques to learners who require additional support to enable them to achieve, • To support the development of course materials including handouts and reference materials to support topic delivery., • To deliver training to apprentices and staff to ensure all Awarding Body and Centre requirements are met and standardized, • To create a motivational learning environment by providing stimulating and demanding subject delivery that allows learners to acquire the skills and knowledge required, • To assess learners progress by various means of assessment and provide progress feedback and progress reports to learners and managers, to include identifying where appropriate learners at risk, • To ensure learners, colleagues and employers receive timely, accurate and constructive feedback on learners’ achievement, progress and areas for development that aids the learner’s progress., • To maintain learner discipline in compliance with the Centre’s Disciplinary codes and practices, • To ensure the health and safety of learners and staff Technical knowledge and experience • Relevant level 4 subject qualification or higher. Level 3 or higher teacher training qualification., • Empathy with young people, ability to plan, deliver training and assess outcomes., • Logical approach to problem solving., • Good presentational and communication skills, literate and numerate., • Ability to motivate and command learner respect. With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK. Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country. Everything we do is designed to inspire British manufacturers to compete, innovate and grow. Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community. Benefits to include, but not limited to: Free parking, meal service on site, no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance. We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant. Our Values at Make UK: Inclusivity & Diversity, Integrity, Innovation, & Collaboration SAFEGUARDING INFORMATION This post is exempt from the Rehabilitation of Offenders Act 1974. It is therefore a mandatory requirement that the successful candidate agrees to an enhanced DBS check and satisfactory references. Individuals barred from working in this sector are reminded it is a criminal offence to submit an application.

Principal Designer / CDM Manager 📍 Multiple UK Locations (Hybrid: Remote + Site Travel) | 💼 Full-Time | 🌐 Mitie About the Role Are you a skilled Principal Designer or CDM Manager looking for your next challenge? Join Mitie's Projects Professional Services team, where you'll play a pivotal role in shaping construction health and safety across our Central Government Portfolio. You'll provide expert CDM Management and Principal Designer services, ensuring projects are delivered safely, compliantly, and efficiently. This is a high-impact role where you'll champion best practice, innovation, and a culture of safety, while supporting diverse projects ranging from £250k to £5m+. This is a hybrid position: primarily remote but requiring regular site travel to ensure compliance, stakeholder collaboration, and hands-on project support. Opportunities are available across the following regions: • Manchester & the North West, • Bristol & the South West, • Leeds & the North East, • Midlands, • London & the South East Key Responsibilities • Lead compliance with CDM 2015 Regulations, health & safety legislation, and industry best practices., • Provide expert CDM guidance throughout all RIBA stages, from enquiry to handover., • Act as Principal Designer, ensuring planning, management, and monitoring of the pre-construction phase., • Oversee safe project delivery, ensuring clients, designers, consultants, and contractors fulfil their CDM duties., • Manage communication and collaboration across stakeholders, adapting support to each project's scale, complexity, and risk profile., • Support clients in preparing pre-construction information and ensure timely distribution to relevant parties., • Review design risks, method statements, and construction phase plans, ensuring risks are mitigated., • Compile and deliver Health & Safety Files and O&M manuals on project completion., • Conduct CDM health and safety inspections on live projects and provide improvement recommendations., • Deliver training, workshops, and reports to strengthen CDM knowledge across Mitie and its supply chain., • Keep abreast of evolving legislation, updating teams and managing rollouts of changes. Key Attributes • Strong client focus, with the ability to build trust and credibility., • Collaborative and diplomatic, fostering cooperative project environments., • Self-motivated, pragmatic, and proactive, with the ability to manage multiple priorities., • Skilled communicator, both written and verbal, able to simplify complex safety issues., • Confident presenter and negotiator, able to balance safety with project progress., • Analytical, detail-oriented, and inquisitive, with strong problem-solving ability., • Flexible, with a willingness to travel as required. Qualifications & Experience Essential • Minimum 3 years' experience in a Principal Designer role., • Proven knowledge and application of CDM 2015 Regulations., • Experience advising on CDM compliance for complex projects., • NEBOSH Construction/General Certificate or equivalent QHSE qualification., • APS Membership (IMaPS)., • Professional qualification in a design or engineering discipline., • Two-day Principal Designer training course., • Experience with both public and private sector projects., • Strong IT skills: Microsoft Office, Excel, PowerPoint, Teams., • Understanding of prevention principles and design risk reduction. Why Join Mitie? • Work on a diverse portfolio of high-profile government projects., • Be part of a multidisciplinary, collaborative team of Project Managers, QSs, and Coordinators., • Shape the future of construction health and safety at scale., • Access ongoing professional development and training., • A career path where your expertise and leadership will make a tangible impact.

About the Role: We are seeking a proactive and experienced Site Construction Manager to oversee all on-site activities across multiple projects in Yorkshire, the Midlands, and the North East. This role is vital in ensuring all construction work is carried out safely, efficiently, and in line with company standards, client expectations, and industry regulations. You will lead site operations, manage teams and subcontractors, and coordinate resources to ensure successful project delivery — on time, within budget, and to the highest quality. Key Responsibilities: • Oversee day-to-day site operations and ensure full compliance with health, safety, and environmental standards., • Manage contracts and ensure adherence to NEC 3 and NEC 4 requirements and Bills of Quantities (BoQ)., • Prepare and maintain pre-start documentation, including RAMS, programs, and contractual paperwork., • Work closely with senior management to plan, schedule, and allocate labour, materials, and equipment., • Supervise and support site teams and subcontractors, promoting a strong safety culture and effective communication., • Conduct daily briefings, toolbox talks, and ensure accurate completion of reports and permits., • Coordinate material procurement and ensure timely delivery to meet project schedules., • Maintain quality assurance documentation and assist with as-built drawings and project handover materials., • Create and update two-week lookahead programs and keep detailed site diaries. Qualifications & Certifications: • CSCS Managers Card – Level 6 or above, • SMSTS (Site Management Safety Training Scheme), • CPCS Lift Supervisor & Slinger Signaller, • Cat & Genny Training, • EUSR Blue Card, • Confined Spaces (Medium Risk) – City & Guilds, • First Aid at Work (3-day course), • Fire Marshal Certification, • Ability to obtain Security Clearance (SC) within 6 months

Locations: Field-based in various locations: 1. London North, 2. London North/ East, 3. London East, 4. London South/ East, 5. Birmingham South/ East, 6. Manchester West~ Liverpool, 7. Sheffield Life’s Good at LG! At LG, we deliver products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, and consumer electronics to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies. We strongly believe that our people’s competitive spirit, proactive leadership, and expertise help drive the company forward. As such, LG is the right place for you if: • You are a smart cookie. You like to dig into the data and find creative solutions., • You are motivated and driven. You thrive on a challenge and want to be No. 1., • You are a people person. You like helping people out and you want to understand where they’re coming from., • You’re honest and you will speak up (politely, of course!), but you do it because you care and because it’s the right thing to do. Opportunity This is a fantastic opportunity to join our Service team as a Direct Mobile Service (DMS) Engineer. Our Service team is responsible for providing excellent after sales customer service by proactively identifying problems, resolving issues, and providing support on all technical aspects of the LG product range. As a DMS Engineer, you will assume responsibility for providing full technical repair support directly to our customers, providing technical feedback to help resolve issues and improve product performance, and demonstrate aptitude for continuous improvement, thus decreasing our repair turnaround time. Your Role & Responsibilities • Effectively manage daily workload and carry out scheduled repairs, which will include possible out-of-hours visits to customer’s homes both during the week and at weekends, • Successfully diagnose problem and test product, • Support the LGEUK technical helpdesk and LGEUK repair network as required., • Manage adequate van stock levels to ensure a high first time repair completion rate, • Complete relevant paperwork and accurate document working records, • Support the servicing of advanced Premium products, • Build your LG product knowledge base through continuous learning and training, • Bring the practical skills learned in the market back into the technical support function and to act as repair escalation point for the market Skills, Education & Experience • Must have a formal qualification in engineering and/or servicing, • A minimum of 5 years white goods repair services experience on products such as washers, dryers, refrigerators, ice machines, chillers and heat pump dryers with strong electrical background. Experience on brown goods is a plus, • Electrical qualifications, • Current F gas certification is an advantage, • Must have a clean driving license record, • An excellent communicator together with a high level of customer care and service skills, • Self-motivated, able to work with little or no supervision and direction with a fully flexible approach to the work, • Familiar with and adopts a high level of health and safety standards, • Ability to multi-task with exceptional organisational skills, • Complete finisher - able to be resilient to drive issues through to a successful customer focused solution, • Good judgement - able to make practical and realistic decisions within scope of responsibility, • Able to solve business and customer related issues  Able to be flexible and develop quality, customer-focused targets and service Your Benefits • 9% Employer Contribution to Your Pension, • Life Assurance, • Private Healthcare (including optical & dental) for you and your family, • 25 Days’ Annual Leave (+ Public Holidays), • Staff Discount, • Subsidised Cafeteria Our Equal Opportunities Statement LG Electronics U.K. Ltd is an equal opportunities employer. We welcome applications from all suitable persons regardless of race, sex, disability, religion/belief, sexual orientation or age. Right to Work Please note that any job offer made will be conditional on the individual holding a legal right to work in the United Kingdom by the time employment commences.