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Court of Protection Solicitor – Halifax Are you an experienced Court of Protection Solicitor with a genuine passion for health and welfare law? An exciting opportunity has arisen to join a highly respected, nationally recognised Court of Protection team. This role offers the chance to work alongside nationally appointed specialists while further developing your expertise in one of the most challenging and rewarding areas of mental capacity law. The expanding Court of Protection team includes a Panel Deputy and an Accredited Legal Representative and is widely recognised for its commitment to protecting the rights of vulnerable individuals. Owing to sustained growth and increasing demand, the team is now seeking a dedicated and experienced Solicitor to manage a diverse caseload of health and welfare matters under the Mental Capacity Act 2005. This position is well suited to a Solicitor looking to take the next step in their career, as well as to a senior practitioner seeking a leadership opportunity, with genuine scope to progress into managing the team for the right candidate. Key Responsibilities: \n • Managing a varied caseload of health and welfare Court of Protection matters, including s.21A and s.16 applications, • Meeting clients, taking instructions, preparing cases and undertaking in-depth legal research, • Drafting applications, statements and other court documents, with advocacy responsibilities where appropriate, • Ensuring compliance with all file management, regulatory and procedural requirements, • Supporting the Head of Department and contributing to strategic planning and service development, • Developing and maintaining professional relationships and assisting with business development initiatives, • Working sensitively and compassionately with vulnerable clients and their families, • Maintaining accurate time recording and billing, • Implementing feedback from file reviews to support continuous improvement\n Requirements: \n • Qualified Solicitor in England & Wales with a current practising certificate, • Proven experience in Court of Protection health and welfare work, • Strong knowledge of the Mental Capacity Act 2005 and relevant case law, • Experience with public and/or privately funded matters, • Advocacy experience advantageous but not essential, • Excellent written and verbal communication skills, • Ability to manage a complex caseload with minimal supervision, • Strong organisational, analytical and time management skills, • Professional and empathetic approach when working with vulnerable individuals, • Interest in business development and marketing is beneficial\n Why Apply? \n • Join a nationally recognised team delivering meaningful and impactful work, • Benefit from flexible working options within a supportive and collaborative environment, • Clear opportunities for progression, including leadership potential, • Exposure to high-quality, complex Court of Protection cases, • Be part of a firm committed to excellence and a client-focused approach\n Apply now to take the next step in your Court of Protection career. For a confidential discussion or to submit your CV, please contact Rachael Atherton at G2 Legal Recruitment. #INDMALN

About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. Role overview To lead and develop the Customer Resolutions team, ensuring the effective resolution of customer complaints while driving improvements in customer outcomes, protecting growth opportunities and enhancing customer experience. This role is central to building a high performing, empowered team that delivers fair, consistent and timely resolutions while influencing the wider business to prevent recurrence and strengthen customer trust. Key tasks Team Leadership and Support • Provide day to day leadership and support to the Customer Resolutions team, ensuring high standards of customer service are consistently met., • Create a positive and inclusive team environment that promotes accountability, engagement and confidence., • Support team wellbeing and morale, addressing concerns promptly and appropriately., • Lead by example, modelling expected behaviours, quality standards and customer focused decision making. Coaching, Performance and Development • Deliver regular coaching and feedback to support individual and team performance., • Monitor performance against agreed KPIs and quality measures, taking action where additional support or improvement is required., • Complete regular performance reviews and support goal setting and development planning., • Identify training needs and ensure team members maintain appropriate knowledge of products, processes and systems., • Lead team briefings and short workshops to share updates, learning and best practice. Quality Assurance and Performance Reporting • Take ownership of the team’s quality assurance process, ensuring consistent monitoring of calls, emails, live chats and other customer communications., • Carry out regular quality reviews, providing clear, constructive feedback and coaching based on QA outcomes., • Track quality trends and common issues, using insight to improve individual performance and overall service standards., • Produce regular KPI and performance reports covering service levels, quality outcomes, volumes and customer feedback., • Highlight risks, underperformance or emerging trends to the Customer Care and Resolutions Manager, supporting actions to address them. Service Delivery and Customer Query Resolution • Ensure all customer contacts are responded to within agreed timescales and in line with service and quality standards., • Support the team with customer complaints and act as an escalation point for more complex or sensitive issues., • Identify recurring customer issues and feedback insights to support service and process improvements. Continuous Improvement and Collaboration • Contribute ideas to improve team processes, quality, and customer experience., • Work with colleagues across teams (e.g. Operations, Care, Customer Success, Sales) to resolve issues and reduce repeat customer contacts., • Encourage team members to share feedback and improvement ideas. Governance and Compliance • Ensure the team follows internal policies, procedures and regulatory requirements at all times., • Support the management of attendance, conduct and performance issues in line with company policies, with guidance where required., • Escalate risks, complaints or compliance concerns promptly and accurately. Criteria Knowledge and Skills (what you know and what you can do) • Strong knowledge of customer service, • Strong knowledge of complaints handling, • Strong communication skills – able to influence and build relationships cross functionally, • Skilled in leading teams to deliver against KPIs, • Competence in reporting, governance and performance tracking, • Knowledge of service delivery and operations in a field-based environment, • Familiarity with case management or CRM systems (e.g. Dynamics, Salesforce, Zendesk), • Understanding of financial /commercial levels (credits/compensation/retention impact), • Experience handling regulated complaints (FCA) Experience (what you have done) • Experience managing a team in a customer service/complaints environment., • Demonstrated track record of improving customer outcomes, • Evidence in coaching and developing individuals to achieve high performance, • Experience handling complex and escalated customer issues with fairness and accountability, • Experience working cross functionally to resolve issues and drive improvement, • Proven delivery of service improvement initiatives with measurable business impact, • Exposure to managing teams in hybrid environments Personal qualities (the way you think and act) • Customer focused with strong advocacy for fair and timely outcomes., • Commercially aware – able to balance customer needs with business impact., • Collaborative, with the ability to build trust and influence at all levels., • Resilient and calm under pressure, able to manage high volumes and complexity., • Analytical and problem solving mindset, with a continuous improvement approach., • Demonstrate integrity, accountability and respect in line with customer values., • Inspirational leadership style that creates a highly engaged team culture Qualifications • Evidence of relevant professional development or training in leadership or customer service Industry relevant compliance or regulatory training When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!

About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. Role overview Our Business Development Executives are absolutely vital to our success. As a rapidly growing business both in size and turnover, we're looking for new people to join our sales team and help us grow even further, acting as a Trusted Partner to JLA’s customers. You'll be joining a highly successful sales team where you will be valued and rewarded for the contribution you make. Key tasks • Making outbound sales calls using leads generated through our digital marketing team, • Making outbound strategy dials for business development across multiple markets, verticals and sectors, • Developing sales opportunities in partnership with your field sales colleagues, • Meeting/exceeding dynamic KPI’s set within the contact centre Service Delivery • Demonstrate an understanding of what service delivery excellence is for your role, • Ensuring you set a culture of excellent customer service ensuring the basics are right every time and lead a team where service is central to good performance, • Work collaboratively with teams in Operations to ensure that sales and service SLAs are delivered Managing Risk • Awareness of your operational and regulation risks which may impact on your role, • Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Ensuring you deliver your role within the Compliance framework set. Criteria Knowledge and Skills (what you know and what you can do) • Confident and effective communicator, • Knowledge of all Microsoft office applications, • Possess a strong understanding of our products, our competition in the industry and positioning Experience (what you have done) • Experience of outbound lead generation/telesales, • Experience of working in a customer-centric position either face to face or over the phone, • Have worked in a commercially driven environment Personal qualities (the way you think and act) • The ability to work successfully in a fast-paced, target-driven environment, • Highly motivated, • A curious mind, interested in our customers, our markets and our business, • Eager to learn and build a career in a dynamic sales organisation, • Driven by the desire to succeed, • Able to show initiative When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!

Key Account Manager – Wholesale Lighting Products Open ended bonus scheme! Are you a Key Account Manager looking for an exciting new opportunity? Do you have expertise in managing customers across the Wales and South Western areas? If so, we have the perfect role for you! We are seeking a skilled and motivated wholesale or distribution sales professional to join our growing and dynamic Integral LED team. The role will cover the profitable Wales and West territory taking in the geographical areas around Swansea, Cardiff, South Powys, Newport and into parts of Gloucestershire, including Gloucester and Bristol. The territory reaches across into Swindon and some parts of South West Oxfordshire too. This is a vibrant and commercially exciting territory, with lots of opportunity to develop and nurture already profitable existing client relationships, whilst also expanding into new accounts. As a home-based Key Account Manager at Integral LED, you can expect a competitive salary, company car (plug-in hybrid), company events, and an open-ended commission scheme based on the performance of your area. As an award-winning business, Integral LED is dedicated to delivering high-quality lighting products that are trusted by numerous customers worldwide. With a broad range of lighting products, we work with wholesalers, retailers, e-tailers, education and health systems, local governments, and developers to provide innovative solutions for commercial, industrial, retail, hospitality, and residential applications. About You: • The ideal candidate will have a minimum of 3 years’ experience operating within a similar role., • Ideally, you will have strong business relationships with electric wholesalers and contractors., • Experience providing project solutions services., • Experience managing key client accounts, generating new business, and building strong relationships with customers., • Experience working closely with sales, marketing, and product management teams (we will provide training on our LED product range.) If you are a highly motivated, results-driven individual with excellent organizational, planning, and time management skills, then we encourage you to apply for this exciting opportunity. Join our growing Integral LED team today and help us drive growth in the wholesale LED lighting industry. The Company: Integral Memory PLC is a long-established and fast-growing technology company founded in the UK over 30 years ago. It has grown into a highly successful and financially independent international business with offices in London and across Europe. Integral Memory Division: The link between high-end competitive gaming, encrypted military level memory drives and pushing the visual boundaries of creative photography. Our imaginative solutions to the ever-advancing demands of data storage that transcends the cloud has made the Integral logo synonymous with quality, sustainability and reliability. Integral LED Lighting Division: From lighting up industrial warehouses and retail spaces across Europe, to delivering soft ambient lighting in bathrooms, kitchens and living rooms. From expandable lighting systems for smart buildings, to transforming outdoor spaces with innovative lighting solutions to enhance the human experience – Our innovative and award-winning product range challenges the norm as we continue to bring cutting-edge lighting solutions to the market. Our award-winning products are sold by resellers in more than 50 countries worldwide and are trusted by large corporations, government departments, and educational institutions.

ABOUT THE ROLE As a Customer Relationship Manager at Barchester, you'll help us to build the reputation of our homes to ensure they're a success. It'll be your responsibility to support teams across 3-4 homes in our Central Division to grow their occupancy with a focus on private occupancy. You'll do that by boosting their reputation for quality care within local communities and showcasing their best qualities to prospective residents and their families. Day-to-day, you could be strengthening the home's web presence, improving the enquiry management process or liaising with General Managers (GMs) to ensure a rapid response to pre-admission assessments. We'll also rely on you to develop strong sales and marketing teams in homes, helping them to tap into knowledge about local community groups and you'll oversee these homes in putting together a programme of events and activities targeted at these groups. You'll carry out customer satisfaction research to pinpoint areas that can be improved in the conversion process and provide feedback to our wider leadership team, as well as weekly updates on live enquires and community engagement. As a Customer Relationship Manager, you'll help connect us with residents who need quality care and support, making a real difference to their lives. ABOUT YOU You'll have an impressive track record in sales and marketing, managing enquiries and general networking to join us as a Customer Relationship Manager. It's also important that you have experience in the delivery of multi-site marketing activities, as well as delivering against targets ideally but not essentially with experience in the care and health industry. As a self-motivated individual with a creative mindset, you'll be able to work as part of a multi-functional team. We're looking for someone who can be empathetic towards customers who are experiencing an emotional and challenging journey. That means you'll have excellent communication and interpersonal skills too. This role requires you to work from home with regular travel, so it's essential that you have a willingness to travel and full driving licence. REWARDS PACAKGE As well as a competitive salary, we can offer you impressive benefits, including uncapped commission, a mobile phone, laptop, and free training and development. You'll have plenty of opportunity to grow your career in a large organisation that's renowned for its warm and supportive environment. If you'd like to use your organisational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is an empowering and rewarding place to be.

Hi, we’re Humaans! We help globally scaling organisations transform their HR processes with a human-centric approach. At Humaans, we want to empower People teams to create a customisable HR stack by offering flexibility and scalability to seamlessly integrate with other best in class platforms and point solutions, such as Google Workplace, Slack, Okta, Greenhouse, Lattice, DocuSign and more. The stack enables companies to manage employee data, documents, contracts, reporting, and people processes that power your entire HR structure. We have raised $20 million in VC funding to date. Investors include major tech players such as Y Combinator - Dylan Field (Figma CEO) Scott Belsky (Behance/Adobe) Jeff Weiner (LinkedIn CEO) Claire Johnson (Stripe COO) Des Traynor (Intercom) Akshay Kothari (Notion COO) Tobias Lütke (Shopify) Stewart Butterfield (Slack) and more… Our journey is only at the beginning, and we’re looking for people excited about driving real impact. As a human centred company (quite literally), every team member counts - and that’s where you come in. Our tech stack today consists of ReScript, TypeScript, JavaScript, React.js, Node.js, Postgres and Redis. We use GitHub for code and continuous integration to deploy to Kubernetes on Google Cloud Platform. We have a public REST API and our browser client uses a realtime WebSocket API. We obsess over details and quality of the user facing features and their implementation. Yet we move fast by creating focus and leveraging high quality foundations. ReScript, Melange and OCaml are some of the languages that get us excited which is why we’ve ventured into exploring ReScript in our frontend stack. Help us shape the product from definition to release Build end to end features, fix bugs, improve infra, support customers Write backend TypeScript in Node.js, Postgres, Redis, Kubernetes Write frontend ReScript / JavaScript in React.js Expand our 3rd party integration marketplace Contribute to our technical architecture planning Support sales and marketing teams You're a strong individual contributor with acute leadership skills Multiple years of industry experience in a full stack web app development role (ideally in SaaS) Great knowledge of TypeScript / JavaScript and an appreciation for the language Appreciation for design and digital product craftsmanship Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users This is an in-person role based at our Central London office (Chancery Lane). Our team comes together in the office on Tuesdays, Wednesdays, and Thursdays to fuel collaboration and connection. Early stage startups can be messy – we know that. We're putting effort in providing you with the best employee experience and a quality driven environment in exchange for trusting us. 💰 Salary. Competitive compensation. 📈 Equity. Meaningful equity so that you own part of the company. 🏝️ Time off. 25 days of paid time off per year plus public holidays. 🆘 Health. Bupa Private health and dental insurance. 💻 Technology. A brand new MacBook. 🎒 Learning and development. Budget for books and other resources you need. 🚀 Transform an Entire Industry. HR tech is ripe for disruption, and we're leading the charge. Traditional HR products are clunky, slow, and fail to deliver a seamless experience. Businesses are tired of outdated, fragmented solutions that don’t scale. Humaans is here to disrupt that status quo with powerful, scalable solutions that work for every part of the organization. 🌍 Tackle a Game-Changing Challenge. HR Tech used to be overlooked – not anymore. The way people work is evolving faster than ever, and the needs of global companies are changing in real-time. Humaans is at the forefront of this change, reshaping how businesses operate and empowering teams everywhere. 🔥 Work in a Quality-First Culture. At Humaans, we’re obsessed with delivering top-notch user experiences. Every decision we make is guided by our dedication to design, performance, and customer experience. ⚡ Accelerate Your Career. Joining us at this stage means you’ll be growing alongside the company. We’re learning together, shaping the future of HR tech, and offering you an unmatched opportunity for personal and professional growth. 💎 Backed by the Best. We’re proud to have the support of legendary investors and tech leaders, including Y Combinator and Lachy Groom, the founders of Slack, Shopify, and Figma, Asana’s former CRO, the former CEO of LinkedIn and more. With this powerhouse backing, we’re set to building something truly special. At Humaans we’re looking for genuinely good people that are transparent and emphatic. We’re committed to providing equal opportunities, a diverse and inclusive work environment, and ensuring a fair interview process for everyone. You’re welcome to apply no matter your gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

About Us Role Summary We are seeking a Marketing Manager to join the EMEA North Region on a 12-month Fixed Term Contract. Reporting to the Marketing Director for EMEA North, this role is instrumental in driving demand generation through direct involvement in planning, executing, and measuring impactful regional campaigns and events. You will collaborate closely with other regional marketing teams across EMEA and work closely with sales teams to deliver measurable results. • Lead and Execute Direct Marketing Activities: Own the end-to-end development and execution of direct marketing initiatives targeting end users in the EMEA North region. This includes implementing centrally managed campaigns as well as creating and delivering region-specific activities such as localised campaigns and on-the-ground events., • Drive Demand Generation with Accountability: Take full ownership of demand generation outcomes, including the execution of marketing campaigns, tracking OKRs, analysing lead funnel performance, and identifying ways to improve marketing contribution to pipeline and revenue., • Hands-On Customer Advocacy: Collaborate closely with the sales team to produce high-impact customer case studies—both video and written—managing every stage of production from concept through to publication., • Sales Alignment & Stakeholder Engagement: Build and maintain close partnerships with the EMEA North sales management team. Ensure marketing activities—including campaigns, events, digital programs, and telemarketing—are effectively delivered and aligned with sales priorities., • Plan, Execute, and Report: Create and manage a quarterly marketing plan with clearly defined KPIs. Be directly involved in delivering activities and provide transparent reporting on results and ROI., • Budget Management: Own and manage the marketing budget for direct marketing in EMEA North. Make data-driven decisions to ensure that all spend contributes to agreed OKRs and delivers measurable business impact., • Contribute to Team Success: Actively participate as part of the Field Marketing team, sharing ideas and feedback to improve performance across the region., • A proactive, execution-oriented mindset with a passion for delivering results in a dynamic, fast-paced, B2B global environment, • Demonstrated experience in planning and executing multi-channel marketing campaigns, • Strong background in event management and ability to manage end-to-end logistics and delivery, • Analytical and problem-solving skills to measure and optimise campaign performance, • Excellent communication and presentation skills, • Experience working cross-functionally and managing multiple stakeholders, • Proficiency in marketing analytics tools, preferably Power BI, • Ability to work autonomously while contributing to a collaborative team culture, • Degree in Marketing or Business (preferred), • CIM or equivalent qualification (or working towards) Requirement to work as part of global organisation and ability to flex hours to work across multiple time zones Occasional travel across the region to attend events and team meetings #B2 Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy _

At Greene King we believe Technology will enable us to deliver a step change in the pub experience. We obsess over building best in class user and customer experiences across our digital products. We will live up to being the pride of British hospitality by making sure we deliver digital products that fit into our physical experiences seamlessly and to ensure our customers come back time and time again. • To develop and maintain high quality and innovative Technology solutions providing marketing leading customer and colleague experiences, • To collaborate with teams in product, delivery, test and service to deliver scalable and secure solutions in line with business ambitions, • To develop effective, timely and robust business integrations, maintain and support our data management solutions and support enterprise initiatives through innovative and appropriate provision of quality data, • To work within Greene King’s Technology team and aim to provide excellent business support, customer service and project delivery for all the key business systems, • Proven experience of building integration (API) solutions and experience of using various data tools to ingest data from flat files, XML and 3rd party data sources using Azure Data Factory any knowledge of Autosys and IBM tools advantageous (Natezza, Datastage, Cognos), • Hands on experience of building and maintaining Azure Dev Ops (ADO) pipelines including repos, pipelines, security tooling (e.g. SonarQube), release and deployment software, • Experience of security solutions and controls that must be used in Integration solutions, secure coding such as OWASP ZAP, • Experience of creating technical documentation to support solution design, delivery and release activities – publishing to wikis, • Experience of working with Open-source components and packages, understanding the opportunities and risks associated, • Strong knowledge of software testing techniques and examples of shift-left approach to building this into development processes, • Proven problem solver, takes a proactive approach to finding the right solution to a given outcome, • Demonstrates customer focussed ownership and accountability, • Is able to build good user relationships, • Is a highly motivated team player who demonstrates team centred behaviours, • Able to delivery in a fast moving, changing business environment, • Provide technical leadership and mentoring for other Integration Developers, • Has a proven track record of delivering results with enthusiasm and a positive "can do" attitude, able to work with multiple priorities and progress activities with urgency and pace, • Welcome and can support business change in terms of new and evolving processes that will support Greene King Digital delivery and development, • Proactive and able to enhance and evolve all aspects of themselves and the team in terms of new process, software and techniques, • Proven problem solver, takes a proactive approach to finding the right solution to a meet customers needs, • Able to coach and mentor team members to share knowledge and support the growth of the team, • Demonstrates customer focussed ownership and accountability, • Is able to build good user relationships, • Is a highly motivated team player who demonstrates team centred behaviours, • Highly effective communication skills, • Able to delivery in a fast moving, changing business environment, • Provide technical leadership and mentoring for other Integration Developers, • Has a proven track record of delivering results with enthusiasm and a positive "can do" attitude, able to work with multiple priorities and progress activities with urgency and pace, • Welcome and can support business change in terms of new and evolving processes that will support Greene King engineering, • Proactive and able to enhance and evolve all aspects of themselves and the team in terms of new process, software and techniques, • Hands on experience of cloud-based environment builds using Microsoft Azure or AWS in a structured way using infrastructure as code., • Hands on experience of building and maintaining software toolsets and, • Experience of creating technical documentation to support solution design, delivery, and release activities, • Experience of working with 3rd party engineering teams to collaborate and delivery solutions, • Familiar with building out HA/ DR compliant solutions that can handle scaled public Digital solutions, • Computer Science degree, • Interest in AI, • Certifications in Cloud platforms such as Azure, AWS and integration platforms In reward for your hard work, you will receive... You will receive a competitive salary, pension contribution as well as: • Agile working policy - Your time will be split with 50% working within our Burton on Trent office or pubs and 50% working from home, • 33 days Holiday – With the opportunity to buy an additional 5 days!, • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount., • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so, you can enjoy a weekend away without breaking the bank, • Life Assurance – Up to 4 times your salary!, • Discounted Dental & Health Insurance, • Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter!, • Refer a friend – Who do you know who could be interested in a new role? When they are placed, you will a bonus for referring them!, • Retail discounts – Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more…, • The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.

Recruitment Consultant Calling all graduates! Have you considered a role in recruitment? Are you highly motivated, keen to work in a fast-paced environment and have the drive and charisma to succeed in sales? Look no further for your next opportunity! Tradewind Recruitment is the no. 1 Education recruitment company in Manchester and has been successfully supporting schools across the country for over 20 years! Due to its fantastic success, we are excited to bring in new additions to the team and support you on your journey to becoming one of the best in the business! Tradewind Manchester are looking to recruit a TRAINEE RECRUITMENT CONSULTANT from September who will bring energy, innovation and a strong work ethic to the table and join our expertly led IMPACT ACADEMY. This position is ideal for someone who is highly motivated to succeed in their own right as well as someone who is a valuable team player! We specialist in Education recruitment and individuals with teaching experience, sales experience or a positive attitude to learn the ropes from scratch will be considered! About the Impact Academy This programme involves a range of bespoke training sessions led by successful salespeople and breaks down the full recruitment cycle from being a recruitment coordinator to heading up your own sales desk! This academy is designed to help set you up to win and provides a supportive network of trainers/leaders and puts you in touch with other consultants in the company on the programme too! You'll be surrounded by like minded individuals and leaders who believe in you and your ability to do well! Whether you already have recruitment experience, or you are looking to make a career change and join the competitive world of sales - we can't wait to hear from you! Recruitment Coordinator - Sales Consultant In the first instance, your main responsibility will be resourcing for our primary team. You will have excellent customer service skills, an internal drive to seek and register candidates and have the exciting opportunity to brand yourself and promote creative and innovative marketing ideas to support the business. We love people who want to bring their individuality to our company! What the role will involve: • Actively seeking and registering candidates through a range of advertising platforms including CV Library, Indeed, Reed etc., • Candidate registrations through phone/video calls/ In-person meetings, • Outstanding customer service skills, • Creativity and innovation with marketing/brand awareness, • Writing profiles to showcase candidates' skills and experience, • Liaising with colleagues to learn more about our business and make a fantastic contribution to its success After mastering the Recruitment Coordinator role and graduating through our IMPACT Academy, you will move over to SALES and join a team in the primary school sector where you will be responsible for building your own candidate pool and school base across a specific area. Here your responsibilities will include: • Building new relationships with schools and candidates, • An opportunity to brand yourself and be the consultant you want to be!, • Business development calls / activity, • Marketing to candidates and your own individual client base, • Face to face visits and school tours with key decision makers, • Being self-motivated but also a great team player! Here in Manchester, we are grafters and understand the importance of acknowledging hard work and celebrating success! In addition to the job itself, we incorporate brain breaks, fun quizzes, YOGA/stretching and mindfulness into the working week! We have a fun, friendly office and love to hit the hotspots in the city! Like what you hear? Wait until you see some of the other benefits below! • Extremely competitive basic salary - £25 to £30k plus commission, • A clear promotion pathway where you can grow and develop working your way to the top!, • The opportunity to work alongside and be mentored by best-in-class sector professionals who love seeing you grow and flourish, • Access to excellent training and development within the impact academy and fantastic market leading technology to give you the data, insights and resources you need to succeed, • 3 x Directors dinners per year for our top performers with an opportunity for anyone in the business to qualify for these celebratory dinners!, • Free breakfast including cereal, fruit, cheese and ham toasties etc, • Work from home option for up to 1 day per week after initial training period, • Annual weekend away in Europe to celebrate the company success, • Top 10 performers trip (New Orleans, Dubai, South Africa, Mumbai) to name just a few!, • Generous holiday entitlement which increases through service - Reduced working hours during school holidays, • Optional 90 Minute lunch break to go to the gym etc, • Performance incentives with cash prizes, early finishes, free lunches and much more all on offer!, • Staff well-being package - including access to 24/7 online mental health services, cycle to work scheme, free annual eye test Do you have what it takes to join us? If you are driven to succeed in your career and want to be in the company of some of the best education consultants in the market, we are the recruitment agency for you! If you feel like you have the skills, motivation, resilience and fun energy to join our Manchester office, please call me for an informal chat on 0161-674-0138 or email your CV to We welcome calls from experienced consultants as well as new people with a passion for the education sector, wanting to get into the world of recruitment/sales. I look forward to hearing from you! Charlotte

About us At Environment Bank, we’re working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market-leading organisation in a sector that’s experiencing rapid growth. We’ve already built a highly skilled team of experts and we’re actively looking to expand our team in the coming months. We’re incredibly proud of all we achieved so far and we’re still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role As a Habitat delivery specialist in the Habitat creation and management team, you will be responsible for delivering habitat creation and enhancement projects safely, on-time and to budget. This is an exciting role for a forward-thinking applied ecologist/conservationist with the practical skills of creating and managing habitats, where you would work closely with our ecologists and land managers to plan and deliver habitat creation works across your region. Works would include creation and enhancement of a range of habitats including, woodland and scrub, species rich grassland, wetland, and associated infrastructure works. You would then continue to be involved across our national nature network, managing the success of the habitat banks as they develop. We are looking for someone based in the Midlands - anywhere from Oxford to Bedford, as far down as Surrey and Kent also. And there's more ... • Reviewing ecology design for successful implementation, • Writing or reviewing the management section of the Habitat Management Plan and Habitat Management and Monitoring Plan, • Providing activity schedules to the project manager to build into the programme, • Writing the specification for key materials for the habitat bank for the project manager to procure against (e.g. seed requirements, fencing requirements etc.), • Meeting contractors on site and setting to work and managing contractor KPIs, • Reviewing Construction Phase Plan or equivalent (including Incident Response Plan), reviewing delivery methodology and providing input to the project risk register EDI & Belonging At the heart of Environment Bank are the people, who make it all possible. We employ individuals, who share the same passion to live our Environment Bank mission and values. At Environment Bank we believe that fostering a diverse, equitable, and inclusive workplace makes us more innovative, dynamic, and competitive. We welcome individuals from all backgrounds, ethnicities, cultures, and experiences. We are committed to creating an environment where everyone is valued and respected, free from discrimination based on race, religion, sexual orientation, age, marital status, disability, gender identity or expression, or any other legally protected status. What we need from you: • Educated to a degree level in a relevant subject. Or equivalent work experience, • Knowledge of the principles and practice of habitat creation/restoration and management, • A track record of delivering nature recovery projects, • Experience of working within a budget and within a set time frame, • Experience of working directly with farmers and/or landowners, in a professional capacity, • Experience of working with contractors Desirable • A Health and Safety qualification e.g. NEBOSH/IOSH, • Full UK clean driving license and willingness to travel for regional site visits and events, • Experience in rural land management As an organisation, we believe that work should be fulfilling, inspiring, and balanced, so we’re creating a space where our team can thrive, both personally and professionally – providing flexible working arrangements, mental wellbeing support, and more. We offer... 🎁 Performance-based annual bonus up to 10% of salary 💸 Pension scheme with employer-matched contributions at 6% of salary 🏖️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day ➕ Option to purchase 5 additional days of annual leave after probation 🏡 Remote and hybrid flexible working options 💼 Regional and departmental team co-working days 🌞 Expenses-paid whole company meet twice a year 🎗️ Team fundraising and charity events 🎓 Ongoing career development with training and mentoring 🩺 Medical cash back scheme to cover everyday healthcare costs ‍🧠 Employee assistance mental wellbeing support ❤️‍🩹️ Enhanced sickness pay allowance

The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google. Role Overview Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Manager to come and join our global business in our UK Field Sales Team. Reporting directly to the Team Lead, Business Development and working collaboratively with the Commercial team and potential partners, you will be 100% focused on bringing in new business development. This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact. • KPIs - Consistently achieve sales targets, • Outreach - Calling key decision-makers using phone, email & social touches with the goal of bringing on new business (there may be some in-person meetings as appropriate), • Selling - Present, promote and sell products and services through product demos to prospective and existing partners, • Sales Cycle - Managing the entire sales process from prospecting to close, • Partnering - Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their needs and business objectives, • Collaboration - Work closely with other departments to ensure a seamless partner experience, • Market Trends - Provide feedback about ongoing trends in the industry, • Leads - Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM, • Business Partnering - Serve as a lead point of contact for partners on all commercial activities This list is not exhaustive and there may be other activities you are required to deliver. • Experience - Minimum 2 years of solid B2B sales with a track record of success, • Industry - SaaS, beauty, online marketplaces, or payment platforms is highly desirable, • Relationship Building - You are a true hunter and relationship builder, • Organised - You can multitask, prioritise and manage time effectively, • Curiosity - You are naturally curious and have a desire to continually grow and develop, • Bi-lingual - Fluency in English and another language, • Beauty & Wellness - Experience within the beauty and wellness industry At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role. • Screen Call - Video-call with a member from the Talent Team (30 mins), • Skills & Experience - Video interview with Team Lead, Business Development (45 mins), • Presentation - In-person/Online interview with Team Lead, Business Development Manager, General Manager (UK & Ireland) We aim to finalise the entire interview process and deliver feedback within 2 weeks. Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are seeking a Senior SRE with experience of working with scaled SaaS production infrastructure. The successful candidate will work as part of a team focused on site reliability, security, and scalability, as we manage our rapid growth. The ideal candidate will be a proactive and driven individual, who excels at understanding and working on complex technical solutions requiring performance and optimisation at scale. Our core technologies include PHP, MySQL, Vue.js and AWS. Participating in an on-call roster is required as part of this role. #LI-Remote • Act as a senior member of the SRE team, supporting activities including the backlog and workload of the team, scoping requirements, peer review of code, providing feedback to the rest of the team., • Represent the team in management and stakeholder meetings. Ensure best practices are kept, and suggest improvements to our development processes where you see gaps., • Investigate, test, and resolve technical problems, working closely with other engineers to deliver core product functionality., • Defining SLOs, SLIs, and SLAs for key metrics that indicate the health, security, stability and uptime of production, staging and development environments, • Monitoring the above environments and reacting to alerts and issues that may arise in day-to-day operation of their product line., • Participate in an on-call rota for priority-1 level alarms with the rest of the Platform teams, • Ongoing upgrades and improvements to operational processes to optimise performance, stability and cost., • Working with the platform engineering team to contribute to the planning of how we carry application/infrastructure releases and configuration changes., • Interact with internal teams and external 3rd party vendors to troubleshoot and resolve complex problems, • 5+ years experience in an engineering role responsible for supporting a scaled SaaS platform running on Linux in a cloud environment, • Experience working with high-performance systems, and solving complex engineering problems at scale (our platform processes ~100 Billion messages per year), • Understanding of distributed systems design – including asynchronous tasks, event driven architecture, scheduling, caching and queue processing, • Ability to apply distributed systems design knowledge to resolve scaling constraints. The capability to carry out performance tuning from the API to Application to Database layer of the platform., • Strong communication skills and ability to explain complex technical solutions simply to others, • Strong understanding of PHP, GoLang, MySQL, Opentelemetry, Prometheus, • Experience with Cloud and DevOps technologies (AWS, Terraform, CI/CD etc.), • Experience with specific technologies in our stack: Clickhouse, Kafka, Pulsar, Python, • Experience with networking and security concepts, • Interest or experience with marketing technologies, • Interest or experience with big data, data analytics, AI and machine learningIreland (Dublin) or UK (London or Milton Keynes)

Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading _ to understand the bigger picture and our vision at Postman. The Channel Sales team at Postman is responsible for scaling our enterprise business through strategic partners, including systems integrators, resellers, and technology alliances. We work cross-functionally with Sales, Solutions Engineering, Marketing, and Customer Success to drive partner-led demand, accelerate enterprise adoption, and expand Postman’s footprint within large organizations. As a Channel Sales Manager, you will play a critical role in accelerating Postman Enterprise adoption by developing and executing partner-led sales motions. This role is ideal for a seller who thrives in complex, multi-stakeholder environment • Own and develop a defined territory by recruiting, enrolling, and activating strategic partners (SIs, resellers, and technology partners) to drive Postman Enterprise sales revenue, • Build and scale a partner-sourced and partner-influenced pipeline by enabling partners to identify, qualify, and progress opportunities within accounts with large Postman user bases, • Drive partner-led opportunities through the full lifecycle, from joint prospecting and deal qualification to close, in close alignment with direct sales teams, • Develop and execute joint territory and account plans with partners to drive consistent, repeatable enterprise adoption, • Enable partners through onboarding, training, and ongoing coaching to ensure they can effectively source opportunities, position, sell, and deliver Postman Enterprise, • Deliver early partner wins while building toward larger, multi-team enterprise deployments and long-term services-led expansion, • Educate partners and customers on the value of Postman Enterprise throughout the evaluation, adoption, and expansion lifecycle, • Navigate and influence key decision makers within customer organizations by leveraging partner relationships to expand executive-level awareness and engagement, • Act as a trusted advisor and strong listener, identify partner and customer needs and collaborate with internal Postman teams to ensure successful outcomes, • Provide detailed weekly reporting on pipeline health, partner performance, forecasts, and territory progress, • Communicate, organize, and appropriately escalate partner and customer issues including billing, legal, security, onboarding, and technical inquiries, • Collaborate closely with Solutions Engineering, Customer Success Managers, Partner Marketing, and Leadership to build and execute strategic adoption and expansion plans in large accounts, • Provide recommendations based on customer business objectives, usage patterns, and partner capabilities to maximize revenue and long-term value, • 8+ years of experience in channel sales, partner management, alliances, or partner-focused GTM roles within an enterprise SaaS organization, • Proven experience working with AWS, systems integrators, resellers, and technology partners to drive partner-sourced and partner-influenced revenue, • Strong understanding of partner-led sales motions, including co-selling, joint account planning, and opportunity orchestration with direct sales teams, • Experience supporting complex enterprise deals by enabling and influencing partners rather than owning the direct customer close, • Familiarity with developer platforms, APIs, or highly technical products strongly preferred, • Ability to build trusted relationships with partner sellers, practice leaders, and executives, as well as internal sales and SE teams, • Strong communication and collaboration skills, with the ability to influence without direct authority, • Comfortable managing multiple partners and opportunities simultaneously across different stages of the sales cycle, • Data-driven approach to pipeline management, forecasting, and partner performance tracking, • Track record of driving outcomes through enablement, joint execution, and consistent partner engagement, • Customer-centric mindset, with a focus on driving successful adoption and long-term value through partners Postman hires company builders. You enjoy building partner relationships, creating repeatable motions, and helping scale a high-impact channel business as part of one of the best companies in the world. In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves. At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Austin, Tokyo, Bangalore, Hyderabad, London, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom. At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can. Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.

Are you a driven and strategic sales professional with experience in industrial or engineering solutions? Do you thrive on developing new business, nurturing key accounts, and making a real impact across your region? If so, I want to hear from you! I am seeking an experienced Area Sales Manager to join a leading torque and bolting solutions provider. This role is ideal for someone who excels in B2B sales, solution selling, and building long-term customer relationships across Scotland and Ireland. Area Sales Manager Scotland and Ireland Permanent Competitive Salary on Offer + Bonus + Car Allowance Home Based, Field Based Area Sales Manager Scotland and Ireland Job Description • Manage and grow sales within the Scotland & Ireland region through account development and new business generation., • Identify customer needs and propose tailored solutions for torque tools, bolting systems, and industrial equipment., • Maintain and expand relationships with key accounts across multiple industries., • Work collaboratively with internal departments including marketing, customer service, and engineering., • Use CRM to track opportunities, customer activity, and sales pipeline., • Attend trade shows, customer site visits, and industry events. Area Sales Manager Scotland and Ireland Essential Experience/Skills/Qualifications • Proven experience in a technical B2B sales role, ideally in engineering, tooling, or manufacturing sectors., • Strong communication and negotiation skills with a consultative sales approach., • Ability to work independently and travel across Scotland and Ireland., • Comfortable interpreting technical specifications and customer requirements., • Experience using CRM systems and Microsoft Office suite., • Full UK driving licence essential. Area Sales Manager Scotland and Ireland Company Benefits • Bonus 10% salary paid quarterly, • 23 days holiday, • Car allowance £5500, • Health care/life assurance (after probation), • Pension 3% Employee 6% Employer If you feel you’re a good fit for this position, please click ‘apply’ or email me at

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Cardiff, London or Remote (UK) | 💰 £76,500 to £103,500 + Options + | You’ll join the Core Borrowing team, a cross-functional group consisting of Credit Analysts, Product Manager, Engineers, Designers, Marketers, Customer Research. The team's ambition is to establish Monzo as the preferred borrowing option for its customers. This will be achieved by continuously enhancing the experience for existing borrowers and developing innovative new products. The credit teams are part of our wider Data Discipline which drives a strong-culture of data-driven decision making across the whole company using powerful, real-time analytics. As a Senior Credit Analyst, you’ll play a critical role in shaping Monzo’s credit strategy across core lending products. Your responsibilities will include: • Leading analytical initiatives to improve credit underwriting, manage portfolio risk, and support growth, • Supporting the design, implementation and iteration of lending strategies based on data insights, • Monitoring performance of existing strategies and identifying opportunities for improvement, • Developing and maintaining credit models (including cohort performance, risk segmentation, and NPV analysis) to inform strategic decision-making, • Building and enhancing dashboards, data pipelines, and reporting that enable rapid, data-driven decisions, • Collaborating with cross-functional partners in engineering, product, marketing, risk, and control to design and deliver product changes and features, • Assessing long-term portfolio performance and contributing to strategic discussions on portfolio health, • Helping define and document methodology, assumptions, and business impact for leadership and stakeholders Locations & flexible working: Our main tech hub is in London, but our data teams are based all over the UK — from Brighton to the Western Isles. We love meeting in person, but there’s no pressure to come into the office, even if you’re nearby. You’ll do your best work where you feel most comfortable. We value flexibility, connection, and wellbeing. You’ll have the freedom to work in a way that fits your life, whether that’s school drop-offs, avoiding rush hour, or making time for what matters most. Work the way that works for you at Monzo! 💼 You’ll be a strong fit if you have: • Experience in unsecured retail lending (e.g., credit cards, personal loans, overdrafts, etc.), • A solid understanding of lending economics, including pricing, risk trade-offs, and portfolio performance metrics, • History of developing and deploying underwriting strategies or credit risk frameworks, • Excellent analytical and data skills - SQL is essential, Python and Looker are a plus, • Ability to translate complex analysis into actionable recommendations and communicate clearly with technical and non-technical stakeholders, • Knowledge of UK lending regulations and how they shape credit strategy, • Experience collaborating with cross-functional teams in fast-paced environments, • Strong project management and organisation skills We're on the look out for L40 Senior Credit Analysts at the moment, you can read more in our _ Our typical process is structured as: • Recruiter call, • Initial hiring manager call, • Take-home task, • Final interviews - (3x) including case study, role-specific, and behavioural interviews Our average process takes around 3-4 weeks but we will always work around your availability. What’s in it for you: 💰£76,500 to £103,500 + stock options +_ ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits_ #LI-LG1 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

InterSystems UK is seeking an energetic Sales Manager with strong healthcare solutions sales experience. Responsible for selling InterSystems data platforms products to new and existing UK healthcare customers, both Private and NHS. We are looking for a highly credible Sales Executive to secure new business and to build mutually rewarding long term relationships with our customers across the West of England and Wales. Experience of selling Data Platforms, Regional/Trust Level Integration Engines and/or AI-enabled solutions would be beneficial for this role. The Sales Manager will be tasked with managing and developing relationships with new and existing end user customers to uncover potential opportunities for our products to solve our customers problems. You will have a demonstrable track record of successfully articulating and subsequently selling solutions to senior stakeholders and decision makers. This role requires the flexibility for regular national travel. What’s in it for you? • Great Bonus Scheme, • Private Medical Insurance, • Optional Enhanced Pension Scheme, • Perks and Savings on lifestyle activities, • Nuffield Health Discounts, • Gym Reimbursements (up to £600), • Plus more! Key Responsibilities • Maintain and enhance relations with existing Healthcare Data Platform customers, • Discover, qualify and develop opportunities for solutions sales in the UK healthcare market, • Motivate internal and external staff/resources to focus on desired business outcomes, • Work with the UK Bid team to provide timely proposals to customers, • Manage, escalate and resolve technical or contractual issues, • Partner with Marketing teams to develop, and execute, effective prospecting strategies and campaigns to target new customers in areas where our solutions can provide value, • Leverage existing customers as reference sites to support the campaign to bring in new name business, • Maintain awareness of industry sector and technological advances, • Collaborating with InterSystems partner organisations to support end-user requirements Experience and Qualifications • Excellent listening, written and communication skills, • 7+ years software solutions sales to the UK National Health Service, with a good understanding of data challenges, interoperability and standards within the NHS, • Proven ability to engage at C level and proven sales success, • Ability to develop and leverage existing relationships with relevant stakeholders in NHS trusts, ICSs, Health Boards, • Experience of data and integration software applications to healthcare end users, • A strong team player, working with sales, clinical, and technical co-workers to put-together solutions that meet the customer needs, • Strong presentation skills, with an ability to tailor the content and depth to suit a technical, business or clinical audience, • A genuine interest and technical curiosity for software in the healthcare sector, • Degree qualified or equivalent About InterSystems InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit _.

Your mission Join Our Finance Team as an Accounts Payable Administrator! Are you looking for a role that challenges you, rewards your attention to detail, and offers real career growth? We’re searching for a driven, organised and confident Accounts Payable Administrator to become a key player in our dynamic finance team. Why you’ll love this role: • Variety at its best: No two days are the same—this is a role full of interesting tasks and meaningful responsibility across the purchase ledger., • Team energy: You’ll thrive in a supportive, fast-paced environment where collaboration and communication are everything., • Build strong relationships: Whether it’s resolving queries or keeping things running smoothly, you’ll be the go-to contact for our suppliers by phone and email., • Your growth matters: After a successful 6-month probation, you'll step into more advanced responsibilities with the opportunity to grow within our wider finance department., • Full time: 35 hours Monday to Friday, • Office: East Grinstead – walking distance to the station, onsite parking, • Benefits: Holiday, Health and Wellbeing scheme, EAP, Flexible working policy, Company events, Cyce2work schemes. Electric car scheme, Company pension, and Private Medical Insurance (After qualifying period) Enhanced Maternity scheme. Your profile Our ideal candidate will have previous experience in a finance team and be highly numerate, valuing accuracy. We are looking for a quick learner who is enthusiastic about improving their skills and able to work with minimum supervision, taking control of their own workload. Ideally, they will: • Have a proven track record of working in a finance team in a similar role, • Be highly numerate with good problem-solving skills, • Be confident on the telephone, • Be organised and able to prioritise workload efficiently Why us? About Faversham House Faversham House is a multi-award winning, progressive, and independent media company with 70+ staff based in East Grinstead, West Sussex. Our modern head office is located less than an hour from London, reflecting a buzzing, growing and dynamic business against the backdrop of inspiring surroundings. The offices have undergone a major refurbishment to reflect a modern working environment focussed on collaboration and able to cope with hybrid working. What’s more, we have one of the most collaborative working environments within the industry. We have a hybrid working model including both home and office working, dependent on team requirements, job role and responsibilities. Our product offering includes digital and in person paid and free conferences, awards, exhibitions and bespoke digital and in person events in addition to our publishing activities. We are increasingly focused on audience generated revenues, powerful data analytics and providing our industries with the tools they need to succeed. We are trusted by thousands of B2B professionals to deliver high-quality insight for better business decision making through our diverse portfolio of digital information and insight, and digital and in person exhibitions, conferences, and events. We operate in two key markets creating powerful connections and providing persuasive marketing solutions: • Utilities (water, gas and electricity), • Sustainability (businesses and organisations who want to be resource efficient and socially and environmentally responsible) Our purpose and values We are a purpose driven business and we aim to live our purpose and values in all we do.Our purpose is to spark ideas and actions making positive change happen. Our values are: • Ambitious: Be brave and achieve great things, • Creative: Think differently and try something new, • Caring: Love what you do and do what’s right We are an equal opportunities employer who value people as individuals with diverse opinions, cultures, lifestyles and circumstances. We are committed to equality and fairness of opportunity and to providing a service and following practices which are free from unfair and unlawful discrimination. The goal is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. About us Faversham House is a progressive, independent media group. Some even say small, but mighty.

Full-time - London - Permanent role - salary + stock options As a GTM Talent Partner, you will join our People department composed of 6 people, supporting Kiln’s growth across the EMEA, APAC and Americas regions. You will report to our VP People, and you will be the trusted and dedicated advisor to all GTM leaders, while owning the full-cycle recruitment processes to shape the future of Kiln's workforce for our Sales, Customer, Partnership and Marketing teams. Responsibilities Talent Acquisition Own and run the full recruitment lifecycle for GTM roles including : Account Executives, Sales Development Representatives, Customer Success Managers, RevOps, Solution Engineer, Product Support... Partner closely with hiring managers across our GTM teams (Marketing, Customer, Partnerships, Sales, Technical Sales) to deeply understand role requirements and build efficient, scalable hiring strategies. Actively participate in market mapping and competitive intelligence for GTM talent. Proactively reach out to passive candidates using multi-channels strategy (online and IRL) Build and maintain proactive sourcing strategies (inbound and outbound), including talent pools for priority roles. Attend relevant industry conferences and events to grow networks and build Kiln's presence in the GTM talent market. Candidate Experience: Provide a world-class candidate journey—from the first touchpoint through to onboarding. Deliver thoughtful, constructive feedback to both candidates and internal teams to support process improvement. Collaborate with Marketing to create and share engaging employer brand content that highlights Kiln’s culture, mission, and EVP. Champion Kiln’s presence in tech communities through social content, thought leadership, and talent advocacy. RecOps: Maintain accurate ATS data, ensuring clean candidate records, stages, and notes. Continuously audit sourcing pipelines and recruitment strategies for quick wins and long-term improvements. Track, analyze, and report on recruiting metrics including funnel health, conversion rates, time-to-hire, and source performance. Own GTM scorecard usage and help hiring teams calibrate effectively. Tools: Ashby, LinkedIn Recruiter, Notion, Slack Requirements 6+ years experience in full-cycle recruitment, including at least 2 years in-house at a high-growth tech startup (Web3, AI, SaaS, or similar). Proven success hiring GTM roles (AE, SDR, CSM, VP Sales, Growth, RevOps, etc.). Strong sourcing capability across: inbound and outbound channels online (Linkedin, boolean search…) and IRL (event, networking…) strategies Deep understanding of revenue-oriented metrics and how GTM roles drive business outcomes. Experience using modern ATS platforms (Ashby preferred). Fluent/native English speaker (spoken and written). Nice to have: Experience hiring in blockchain, crypto, or Web3 companies. Familiarity with global recruitment practices across Europe, North America, and Asia. Experience working in a fast-growing startup environment (Series A–C). Passion for employer branding and building diverse teams. Kiln is the leading enterprise-grade rewards platform that enables institutional customers to stake assets and integrate staking & DeFi functionality into their offerings. Our API-first platform provides fully automated validators, staking & DeFi protocols access, and comprehensive data and commission management. With $11+ billion in crypto assets staked through our platform, Kiln has established a strong presence on Ethereum, managing over 5% of the network through 45,000+ validators — all with zero slashing events. Kiln serves more than 140 leading customers, including Binance, BitPanda, Bitgo, Fireblocks, VanEck, and TrustWallet. Our team of 85+ ecosystem enthusiasts brings experience from industry leaders like Google, Circle, Ledger, Chainalysis, and other prominent technology and cryptocurrency companies. We've raised $30M in total funding from prominent investors including 1kx, Crypto.com, Illuminate Financial, Consensys, Wintermute, Kraken Ventures... Join Kiln and help us make the web more secure, stable, decentralized, and fair! At Kiln, our _ drive us: Technical Excellence ensures top security and usability; Innovation-Driven Meritocracy elevates groundbreaking ideas; Trust and Transparency build reliability through open communication; and People First keeps our team and clients at the heart of everything we do. A fast-paced, bureaucracy-free work environment Equity share options in the business: if Kiln succeeds, we all succeed! Competitive salary Flexible holiday Flexible remote working Internet connection : €50/month Significant personal development budget (books, training) Overseas tech conferences budget Our thorough process ensures the best fit for both you and Kiln, and we strive to make each step valuable and efficient. Recruiter Interview (45 min) Take-home test (< 3 hours) Technical Interview (60 min) Core Values Interview (45 min) Founders Interview (30 min) Offer! Your personal information will be securely stored in our Applicant Tracking System (ATS) and will not be shared with external parties. We comply fully with GDPR regulations to protect your data and privacy. Please note that we do not sponsor visas for persons without work authorization in France. This role is for full-time employees only (no B2B or contractors). Thank you!

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Start here. Grow here. Our Highways team, within our Transportation business line, have a vacancy for an Associate Director with experience in managing the delivery of transportation engineering schemes in our Belfast office. You will be joining our Ireland Highways team, of over 70 staff, who are recognised as market leaders in the areas of highways, public transport, and active travel and continue to deliver high profile and impactful projects across the island of Ireland. You will be part of a growing young team in Belfast and will fit into a positive team structure with strong engineering staff from apprentice to principal engineer and supported from above by a locally based senior management team. The successful candidate will be joining a growing team that works with a range of both local and national clients on the island of Ireland. You will be someone interested in leading the delivery teams of our diverse range of projects including +150km of greenways in County Donegal, ambitious complex Northern Ireland roads projects such as the Newry Southern Relief Road, and major infrastructure projects across Ireland such as the Adare Bypass and Carlow Southern Relief Road. You will have a proven experience in civil engineering, infrastructure, or transportation projects, and be a self-motivated individual looking to advance their career in a dynamic team. In addition to delivering work within the local office the role will involve working with other AECOM teams in the UK and Ireland. We are therefore seeking candidates who are able to work flexibly across other AECOM offices as projects dictate to support the wider business. Further, the role offers opportunities to work in AECOMs wider UK European, Middle East, and India regions. Current & Upcoming Projects: Highways • N4 Mullingar to Longford, • M21 Adare Bypass, • Carlow Southern Relief Road & Multi Modal Transport Corridor, • N3 M50 to Clonee & the N3 Bus Priority and Active Travel Scheme, • A24 Ballynahinch Bypass, • Newry Southern Relief Road, • A6 Londonderry to Dungiven Phase 2, • York Street Interchange Asset Management and Renewals • TII Standards Commission - Network Asset Management and Maintenance Framework, • DBFO1 Package 1 Northern Ireland - Technical Advisory Services Greenways and Active Travel • Extensive greenway programme for TII and Local Authorities across the country, including Lough Key Greenway in Roscommon, three major greenways in West Cork, the Galway to Oughterard Greenway, and five major greenways in Donegal, (>300km), • Large scale complex urban scheme and public realm schemes for Local Authorities across the country. Public Transport • Large scale bus infrastructure design projects and bus infrastructure programmes for the National Transport Authority Energy Transition • Major HV Cabling and Sub Station projects for Eirgid and ESB, including Rinawade (Liffey Park) GIS, 110kV GIS Substation Kilcarbery, Co. Dublin, and 110kV AIS Substation Clonfad, Co. Meath, and Tuam MV off load + 38kV Onshore Cable Installation –(Cloon, Galway ), • Civils input and associated co-ordination for multiple solar farms and windfarms and their associated grid connections, for example the Wexford Hub Solar Farm (33kV and 110KV Cable Installation), • Support and development of CoP for various cabling civils specifications for Eirgrid Here’s what you’ll do: • Anticipate: You will understand our project delivery requirements and operational requirements and anticipate and solve routine and usual problems for both our teams and our clients, • Deliver: The Highways team are responsible for the full lifecycle delivery of projects aimed at improving our transport network for clients across Ireland. We provide feasibility, concept, preliminary and detailed design, community engagement, project delivery and construction management services on a wide range of multi-discipline transportation and urban realm projects. In addition, we support other AECOM business lines where their projects have a specialised transportation interface., • Oversee: You will be responsible for the appointment of competent discipline lead engineers for technical delivery. Plan and develop engineering tasks concerned with unique problems. This involves exploration of subject area, definition of scope and selection of problems for investigation and development of novel concepts and approaches., • Provide Expertise: Offer technical knowledge and expertise to the design team on all aspects of multi-disciplinary projects, from conceptual phases to implementation., • Ensure Quality: Working through the complexities of our Transportation projects, you will hold our clients’ hands and overcome problems in unison when they inevitably arise. Provide Health, Safety and Wellness leadership to the district team consistent with AECOM’s safety policies and procedures to deliver a safe and healthy working environment for the project team members. Oversee the preparation of feasibility, preliminary and detailed designs for all types of transportation projects. Oversee the preparation of detailed technical reports providing specialist technical contributions as required., • Collaborate: Leading a team of multi-disciplinary engineers to deliver integrated designs and building effective relationships with our technical teams and Clients. Key Responsibilities: • Promote our strong health and safety culture through management of safety on projects and completing reviews of safety practices on projects to drive continuous improvement, • Following successful accreditation on the AECOM project management system act as a Project Manager including monitoring financial performance. Comprehensive training on AECOM’s project management system will be provided., • Ensure Technical content and quality of output produced is in line with the project brief and our client deliverables., • Support and monitor team skills and ensure they are up to date with current best practice, techniques, and innovation., • Support our Sustainable Legacies policies and principles by embedding sustainability in our design processes for our clients and delivering social value for our communities., • Manage career progression of line reports, particularly toward Chartered Engineer (or similar) status., • Proactively support the management of staff resources across our Ireland team as a member of the senior management team. Support and monitor team skills and ensure they are up to date with current best practice, techniques, and innovation., • Develop sound client relationships, being alert to commercial opportunities, identifying emerging opportunities and developing strategies to fully exploit them., • Prepare detailed proposals, client briefs and fee proposals and contribute to or lead bids., • Establishing strong working relationships with other internal teams across AECOM’s business lines including Planning, Streets, Structures, Infrastructure, Water, Power, Landscape., • Working with colleagues to deliver marketing and business development objectives in both the local region and nationally. Come grow with us. We develop projects from concept through operation providing engineering and construction services for multiyear, multimillion-dollar projects for major rail and transit agencies. Our specialists provide analytical and strategic expertise for every stage of a project And let's not forget about the perks at AECOM. You'll enjoy a range of core and personalised benefits designed to support your future and well-being, customized to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days Here’s what we’re looking for: • Candidates who are looking to take a step forward in their career and move from strong individual delivery environments to leading significant packages on major projects or independently leading individual projects and co-ordinating their delivery with the support of a strong team, • A successful track record of involvement in the preliminary, detailed design, or construction phases of civil engineering, infrastructure, or transportation projects. We note that we will consider candidates that are looking to transition from one infrastructure sector into the transportation area and understand that some candidates will have stronger experience in early or later phases of project lifecycles., • Demonstrable experience and understanding of high quality technical delivery within an infrastructure or civil engineering sector, • Demonstrable ability to communicate and collaborate. This can include clients, team members, and industry peers, and we are looking for candidates who have a genuine interest in mentoring and developing a team and the team around you. Preferred Qualification: • Relevant degree and will have Chartered status, or be expecting to gain Chartered status very shortly, along with membership of a professional institution. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at _ At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn Siobhan Osborne About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

Braintrust is the AI observability platform. By connecting evals and observability in one workflow, Braintrust gives builders the visibility to understand how AI behaves in production and the tools to improve it. Teams at Notion, Stripe, Zapier, Vercel, and Ramp use Braintrust to compare models, test prompts, and catch regressions — turning production data into better AI with every release. Braintrust recently expanded to EMEA and we're looking for our first Sales Director in the region. As the Regional Sales Director, EMEA, you will lead and scale a geographically distributed sales team focused on driving revenue, strategic pipeline growth, and new customer acquisition. You’ll play a pivotal role in shaping the EMEA sales motion as Braintrust accelerates adoption across enterprise and mid-market customers building AI products. You’ll report to senior leadership and be accountable for territory success, including bookings, forecasting accuracy, team development, and cross-functional collaboration. In your first year, you’ll help define repeatable sales processes, set performance standards, and deepen relationships with strategic AI-driven engineering teams. Lead and develop a high-performing sales team to consistently achieve bookings and revenue targets across assigned territories. Shape and execute regional sales strategy, including territory planning, pipeline management, and deal execution with new and existing accounts. Partner with Marketing, Sales Operations, and Customer Success to refine ICPs, streamline outbound motion, and accelerate revenue velocity. Own forecasting, performance metrics, and territory health — driving accountability and coaching based on data-driven insights. Collaborate with product and GTM leadership to align market feedback with roadmap and competitive positioning. Build and scale sales processes that enable predictable growth and strong handoffs across the customer lifecycle. Recruit, hire, and enable strong sales talent as the team grows. Proven sales leadership experience building and managing sales teams in high-growth SaaS or AI/ML-centric software companies. Deep understanding of the EMEA market with proven ability to grow business in the region. Track record of meeting/exceeding revenue targets, building pipeline, and managing long-cycle enterprise deals. Strong skills with pipeline tools and CRM systems. Ability to translate technical product value into business outcomes — especially in AI, developer tooling, or engineering platforms. Medical, dental, and vision insurance Daily lunch, snacks, and beverages Flexible time off Competitive salary and equity AI Stipend Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Santen is a specialized company with a proud 130-year heritage focused exclusively on eye health. As a Japan-originated, global company with our footprint in over 60 countries and regions, our mission is to provide essential and significant value to patients and society through our products and services created from our expertise in ophthalmology and from the patient’s perspective. We are looking for a dynamic and results-driven Associate Director Sales based in Southern UK to lead our Ophthalmology Key Account Management team. You will be responsible for managing the FOTE product portfolio, delivering commercial targets, developing a high-performing sales team, and executing strategic account plans to accelerate business growth. This is an exciting opportunity to make a measurable impact within a fast-paced, purpose-driven organisation. What you will do • Deliver national sales, market share, and profitability targets for the FOTE product portfolio through effective leadership and team performance., • Develop and implement high-performance salesforce management processes to drive consistent results., • Champion the Santen Selling Model (ENGAGE) and ensure its effective execution across all customer interactions., • Partner cross-functionally with Marketing, Medical Affairs, Market Access, Finance, and the National Sales Manager to align on strategy and objectives., • Lead and develop the Ophthalmology Key Account Management team, setting clear goals and priorities., • Recruit, onboard, and coach team members, fostering continuous development and a culture of excellence., • Conduct regular performance reviews, providing actionable feedback and development support., • Ensure full compliance with ABPI Code of Practice and internal company policies in all sales activities., • Manage budgets, monitor team expenses, and leverage CRM data to optimise performance and execution. What you will bring to the role • Degree-level education or equivalent experience; additional qualifications in business, marketing, or management are desirable., • Proven experience in and a strong understanding of local healthcare systems, prescribing, and reimbursement processes. Opthalmology experience would be an advantage., • Successful track record in line management and field coaching, with the ability to inspire and develop high-performing teams., • Demonstrated success in delivering commercial results through effective leadership and strategic execution., • Excellent business acumen and commercial awareness, with strong negotiation and analytical skills., • Ability to work effectively in a matrix organisation, collaborating with multiple internal and external stakeholders., • Exceptional interpersonal skills and emotional intelligence, adaptable to diverse communication styles., • Strong organisational skills, resilience under pressure, and a proactive “can-do” attitude., • Proficiency in CRM systems and Excel, with excellent verbal, written, and presentation skills. Grow your career at Santen A career at Santen is an opportunity to make a difference. We aspire to contribute to the realization of “Happiness with Vision” by providing eye health products and services to patients, consumers, and medical professionals around the world. Guided by our CORE PRINCIPLE, “Tenki ni sanyo suru”, Santen is engaged in the global research & development, manufacturing, and sales and marketing of pharmaceutical products in ophthalmology. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes, education and treatment. At Santen, we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment. The Santen Group is an Equal Opportunity Employer. We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs, role requirements and individual qualifications regardless of race, color, ethnicity, national origin/ancestry, religion, sexual orientation, gender, gender identity/ expression, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law. If you require any kind of accommodation during our recruitment process, please let the recruiter from our team know.

Our client is currently seeking a Fully Remote Project Manager to join their team on a permanent basis. The Project Manager will be required to ensure the long-term success of their clients by managing the delivery of innovative platform solutions. Key Responsibilities: • Ensure the delivery of platform solutions and making sure that solutions are properly scoped, designed, implemented, and tested to meet client needs., • Be accountable for the overall health of client relationships by identifying, defining, forecasting, tracking, and reporting on key account performance metrics., • Create 3-week sprint project plans and lead sprint reviews to discuss progress, challenges, and improvements., • Communicate requirements clearly and consistently across teams., • Attend daily stand-up meetings with developers and QA to discuss goals and any roadblocks., • Meet with the customer success team to discuss progress, timelines, budgets, and business rules., • Provide demos to clients as needed., • Work with various team members and deliver feedback in a positive, supportive manner., • Constantly monitor and report on the progress of projects to all stakeholders., • Ensure all required documentation and deliverables for the project are met. Key Skills and Experience: • Proven experience in managing digital/technology recommendations, strategies, and solutions for enterprise-level clients., • Proven ability to prioritise and manage multiple projects while paying strict attention to detail., • Project Management and SPRINT planning experience., • Ability to work effectively in a fast-paced environment, both as part of cross-functional teams and independently., • Excellent interpersonal skills, including strong written and verbal communication., • Self-starter with a strong ability to identify and solve problems., • Exceptional listening, negotiation, and presentation skills., • Travel will be required for this position but will depend on the location of the candidate. Company Benefits: • Flexible working/Fully remote, • Hard work is rewarded and promotion from within., • Real ownership of projects., • Training and development., • Collaborative startup office environment., • Working with a talented international team., • Solutions you'll proudly share with your family and friends. FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing, and Creative fields for permanent, freelance, and contract positions. Please contact us to discuss one of our many positions.

SALARY: £34,000 per annum HOURS: 37.5 hours working Monday - Friday LOCATION: Minimum 2 office days (Albert Road) with flexibility to attend events & meetings across all BWC locations throughout the week as required. Talent Acquisition Partner About Bristol Waste Company: At Bristol Waste we not only take care of the city, keeping it clean and safe for our residents and customers, we are now working across the region. We visit every home in Bristol, clean every street, look after schools, civic buildings and commercial buildings. You will see us collecting the waste and recycling, cleaning the streets, running the recycling centres, removing graffiti, cleaning buildings, providing security services and much more. We even grit the roads in the winter and clear fly-tips. Some only see us as a waste and facilities management business, but we see things differently. Our role is to improve the lives of those who live, work, or visit Bristol – and beyond – and to protect the environment. Purpose of the role: To deliver an efficient, fair, and engaging recruitment process that supports operational delivery, strengthens Bristol Waste Company's reputation as an employer of choice, and contributes to our People Strategy through community engagement and inclusive hiring practices. Key Responsibilities: Strategy & Planning • Maintain and update workforce plans for each business area, ensuring resourcing requirements are met to support service delivery., • Review recruitment processes regularly and recommend improvements to enhance efficiency, inclusivity, and candidate experience., • Identify and implement cost-effective recruitment solutions without compromising quality or candidate experience. Recruitment Delivery • Manage the end-to-end recruitment process-from vacancy approval to offer-ensuring an efficient service and a positive candidate experience., • Conduct recruitment campaign meetings with hiring managers, providing creative and tailored solutions to attract talent., • Select appropriate advertising channels and methods relevant to each vacancy, balancing reach and cost-effectiveness., • Utilise tools to proactively source passive candidates and build talent pipelines., • Develop and maintain question banks for each job role and recommend suitable assessment methods(e.g., presentations, practical exercises)., • Handle and maintain recruitment documentation to demonstrate fairness, equal opportunities, and compliance with employment legislation. Stakeholder & Manager Support • Train and develop hiring managers on key aspects of the recruitment process, ensuring fairness and consistency., • Provide guidance on assessment methods and candidate evaluation. Employer Branding & Attraction • Collaborate with the Marketing & Communications team to promote Bristol Waste Company as an employer of choice., • Optimise the use of social media for talent attraction and brand visibility., • Represent the business at recruitment events, particularly those focused on local communities., • Develop and maintain relationships with external partners that support the People Strategy. Agency & External Partnerships • Manage relationships with preferred agency suppliers, driving quality and compliance while monitoring cost efficiency., • Champion inclusive hiring practices and support diversity initiatives. Essential Requirements for the Role: • Strong stakeholder management and interpersonal skills, • Excellent communication and influencing abilities, • Ability to manage multiple priorities in a fast-paced environment, • Creative approach to talent attraction and employer branding, • Data-driven mindset for reporting and process improvement Knowledge • Recruitment best practices and candidate sourcing techniques, • Employment legislation and compliance requirements, • Proficiency in ATS systems (e.g., GoHire), sourcing tools, and social media platforms, • Understanding of assessment methods and fair selection processes, • Awareness of diversity and inclusion principles in recruitment Experience • Previous experience in high-volume recruitment or similar environment, • Experience managing agency relationships and recruitment campaigns, • Familiarity with community engagement and diversity initiatives, • Proven track record of delivering cost-effective recruitment solutions Full Job Description can be provided upon request. Our Benefits: • Annual leave package of 25 days plus 8 bank holidays., • Employer contribution of 5% into the company pension scheme., • Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business., • Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues., • Because we value our colleagues, we want to recruit more employees just like them, which is why we have our employee referral scheme., • Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser., • Employee recognition ‘Stand Out Award’ and long service awards. To celebrate our colleagues wherever they are on their journey with us, we recognise and celebrate talent., • We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working. We have introduced a hybrid working model where possible and actively encourage part-time working, job sharing and flexibility on hours. If this interests, you please do get in touch, and we can start a conversation. Everyone belongs: At Bristol Waste everyone belongs – we are proud of being a truly inclusive organisation. We give fair and equal consideration to all applications. We encourage and welcome applications from people of all ages, genders ethnicities, nationalities, disabilities, religions or beliefs and of neuro divergence. Important note on applying: • Please apply as soon as possible and before 23:59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications., • Due to the high volume of interest, we won’t be able to receive late applications and we are currently unable to respond to all who apply., • If you haven’t heard from us within three weeks of the closing date, it unfortunately means you won’t be invited to interview on this occasion. Thank you for your interest in joining Bristol Waste Company.

Company pension contributions of up to 8% and an annual leave entitlement of 25 days plus Bank Holidays are just a few of the perks that the Marketing & Communications Manager will enjoy whilst working for a Global Engineering and Manufacturing leader, with over 20 worldwide locations employing 1000 + staff. This employer is recognised globally for quality and innovative deliverables. The successful Marketing & Communications Manager will be easily able to commute to HUDDERSFIELD from surrounding towns & cities, including Leeds, Dewsbury, Halifax, Wakefield and Brighouse. Key Responsibilities of the Marketing & Communications Manager will include: Develop and deliver marketing campaigns, digital content, and promotional materials to support products and services Manage internal and external communications, including newsletters, announcements, and customer updates Coordinate social media, website content, and digital channels to strengthen brand presence Create marketing assets such as case studies, press releases, video content, and event materials Collaborate with stakeholders to ensure consistent messaging aligned with business priorities Prepare presentations, briefing packs, and promotional materials for customers and events Monitor performance insights while maintaining accurate documentation, reporting, and compliance with BMS standards For the Marketing & Communications Manager role, we are keen to receive CV's from candidates who possess: Excellent communication skills with the ability to present complex information clearly and tailor messaging to different audiences Strong organisational and time management abilities, capable of handling multiple priorities and meeting deadlines Creative, proactive, and analytical mindset with a focus on problem-solving and continuous improvement Ability to work collaboratively across teams while also independently managing tasks from concept to completion Good understanding of marketing tools, branding, performance metrics, and proficiency in Microsoft Office, with additional knowledge of CMS, project management, and data tools being beneficial Salary & Benefits: up to £45,000 p/a Annual bonus Monday to Friday 37.5 hours per week 25 Days annual leave + Bank holidays (33 days total) + 12 Additional flex days earned through overtime Health Shield membership Company pension contributions of up to 8% Please be aware that many roles working for our client will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. You must meet Right to Work in the UK criteria and achieve the required security and clearance requirements to undertake this role. To apply for the Marketing & Communications Manager role, please click "Apply Now" and attach an updated copy of your CV. Alternatively, please contact Alex Feather at E3 Recruitment for more information

Position: Senior Funeral Director Location: Highfield Funeral Directors, Huddersfield Job Type: Full time, 38.33 Hours per week Salary: £34,342.15 per annum We are looking for a compassionate and committed Senior Funeral Director to join our team at Highfield Funeral Directors, Huddersfield, as someone who takes pride in supporting families with care and professionalism. You will play a key leadership role in overseeing funeral arrangements, guiding and developing your team, and building strong relationships with local partners and the wider community to ensure every service is delivered with respect and excellence. Why This Role Matters... As a Senior Funeral Director, you will be responsible for team performance, development, and operational leadership, supporting the Cluster Manager in achieving business objectives. This role ensures consistent compliance, client satisfaction, and staff excellence, fostering a culture of empathy, professionalism, and continuous improvement. Your Impact and Responsibilities... As a Senior Funeral Director, you lead by example, guiding families with empathy and professionalism, while supporting your team to do the same. You'll spend around 70% of your time delivering and overseeing services, and the rest managing the day-to-day operations of one or more branches, including the team. You'll be responsible for ensuring high standards of care, training, service delivery, and local marketing, creating a culture where your team is proud of the work they do and families feel informed, respected, and looked after. As a Senior Funeral Director, you will: Deliver complex funeral arrangements with professionalism - ensuring all funeral arrangements are respectful, appropriate, and reflect the client's wishes. Oversee branch standards and ensure timely, high-quality care of the deceased. Participate in an out-of-hours on-call rota (including nights/weekends) to support families - providing out of hours support, including dignified collection and transfer of the deceased into care. Lead on recruitment, onboarding and ongoing performance reviews, undertaking regular 121's. Ensure back-of-house teams have responsibilities, and ensure seamless scheduling and service coordination. Support the Cluster Manager in overseeing branch performance, audits, and compliance processes. Identify service gaps and recommend improvements to processes and training. Take responsibility for ensuring funeral plan banks are replenished. Ensure all team members are Funeral Plan Consultant (FPC) trained. Skills and Knowledge... Comfortable leading and motivating a team to uphold the highest standards of professionalism, presentation, and service delivery. Empathetic, service-oriented, and committed to excellent client outcomes. Understanding of the nature of the role and is prepared to assist families whenever needed, ensuring continuous care and operational effectiveness. Able to follow strict procedures, maintain accurate records, and ensure adherence to legal and company regulations. Confident working independently and thrives on delivering results. Flexibility to work evenings, weekends and on-call. Understanding of operational efficiency, service offerings, and financial considerations within the funeral industry. What We Offer... Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme. Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements. Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family's future. Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing. Holiday Allowance: Start with a generous leave entitlement of 33 days per year, inclusive of Bank Holidays. Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement. What are the next steps? If this sounds like the right role for you and you're ready to bring care and professionalism to an essential service, click the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps. About Us We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. We are now building the UK's leading end-of-life company. As part of the Dignity Group, we also operate Farewill, the country's most prominent will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well. Today, we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion andmake the UK a world leader in end-of-life care. Here to help, whenever you need. FCA Statement Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to upholding the highest standards, which we achieve by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be asked to provide your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Equality, Diversity and Inclusion Statement We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you. And if there's anything you need to make the process more accessible, please let us know. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable. We reserve the right, depending on the number of applications received, to close or extend the closing dates for positions. Therefore, we recommend submitting your application as early as possible. TPBN1_UKTJ

Sayjo Recruitment Ltd is acting on behalf of a client to recruit an Internal Sales / Account Manager to focus on New Business. This is an exciting opportunity, the successful candidate will join a great sales team, working in an exciting industry. Company Profile: Our client is a Distributor of Solar PV, Energy Storage Systems, Batteries and Electric Vehicle (EV) chargers etc… Selling to installers around the UK, it’s a business-to-business sales / account management role. This is an excellent company for a salesperson to work for, they have lovely office space, excellent marketing material, lots of different service offerings, like a training academy that offers product and industry training. All things that add value to the customer and set them apart from competitors. It’s nice to sell something that you can be proud of. Role: Our client is looking for a confident, motivated Internal Sales / Account Manager, with the ability to work alongside a successful sales team, which includes a Sales Director, Business Development and Account Managers and Sales Order Processors. The successful candidate will play important role in the businesses plan for future growth. Helping to re-activate dormant accounts and open accounts for new customers. You must be comfortable contacting potential clients via email, phone and social media, and have the ability to accurately identify and qualify opportunities. Responsibilities: • Be able to demonstrate previous experience in an internal sales role, involving lots of telephone sales work / cold calling included., • Competent in the use of social media, LinkedIn etc to network sales leads., • Able to promote, products, services and training to prospective customers through various marketing activities., • Ability to build rapport with potential clients / dormant accounts. (after all, people buy from people)., • Ability to identify and qualify opportunities and make appointments for external sales reps to visit potential customers if potential warrants it., • Ability to use computers and experience working with a CRM database to record sales activity., • Excellent time management and organisational skills, make sure you call people back when you agree to call them., • Demonstrate that you are self-motivated and hungry to succeed in this role for yourself and the company, • Ability to work using your own initiative whilst being a team player, • Potential to attend company exhibitions and events, both onsite and outside the business Key Competencies: • Positive attitude, friendly and motivated, able to build positive relationships with potential / dormant customers., • Good market research skills, find the companies, decision makers and buyers., • Excellent social media, networking and marketing skills, • Have excellent communication skills both written and verbal., • Accurate data entry on the company CRM system, logging all calls, call backs and relevant info, • Identify and discuss new business opportunities with colleagues and the Sales Director, • Excellent internal communication with the wider team., • To achieve targets and deadlines set by the Sales Director Our client is looking for someone who can work from their office in Elland, 5 days a week. What’s in it for you? Salary: Circa £30k, dependant on experience Bonus: Good opportunity to earn bonus on top of salary based on performance 22 Days holiday plus 8 stats increasing with service Company Pension Health & Wellbeing programme Subsidised Canteen Free Parking Company Events Continued Professional Development

Job title Business Development Executive Function Sales Location Manchester or Ripponden Reports to Responsible for staff N/A About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Our Business Development Executives are absolutely vital to our success. As a rapidly growing business both in size and turnover, we're looking for new people to join our sales team and help us grow even further, acting as a Trusted Partner to JLAs customers. You'll be joining a highly successful sales team where you will be valued and rewarded for the contribution you make. Key tasks Making outbound sales calls using leads generated through our digital marketing team Making outbound strategy dials for business development across multiple markets, verticals and sectors Developing sales opportunities in partnership with your field sales colleagues Meeting/exceeding dynamic KPIs set within the contact centre Service Delivery Demonstrate an understanding of what service delivery excellence is for your role Ensuring you set a culture of excellent customer service ensuring the basics are right every time and lead a team where service is central to good performance Work collaboratively with teams in Operations to ensure that sales and service SLAs are delivered Managing Risk Awareness of your operational and regulation risks which may impact on your role Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Ensuring you deliver your role within the Compliance framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Confident and effective communicator Knowledge of all Microsoft office applications Possess a strong understanding of our products, our competition in the industry and positioning Experience (what you have done) Experience of outbound lead generation/telesales Experience of working in a customer-centric position either face to face or over the phone Have worked in a commercially driven environment Personal qualities (the way you think and act) The ability to work successfully in a fast-paced, target-driven environment Highly motivated A curious mind, interested in our customers, our markets and our business Eager to learn and build a career in a dynamic sales organisation Driven by the desire to succeed Able to show initiative Qualifications TPBN1_UKTJ

Job title Financial Query Coordinator Function Customer Service Management Location Ripponden Office/Hybrid Reports to Financial Queries Team Leader Responsible for staff None About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview We are looking for a proactive problem-solver and fixer to take ownership of financial queries and drive them through to clear, fair, and timely resolution. This role is centred on resolving customer and internal financial queries across all types of charges and invoices, ensuring clarity, accuracy, and confidence in what is owed and why. You will develop a strong understanding of the JLA organisation, its contracts, processes, and charging structures, and use this knowledge to confidently explain, investigate, and resolve queries. This includes constructively challenging internal processes or failures where needed, always with a focus on achieving the right outcome for both the customer and the business. The role requires you to manage queries from initial receipt through to conclusion, coordinating with colleagues across multiple departments to gather information, reach decisions, and close issues effectively. By bringing queries to resolution, you will contribute to improved customer experience, reduced dispute volumes, and stronger cash outcomes. We are looking for a professional, enthusiastic individual with a calm, analytical approach and the confidence to take ownership and see issues through. Experience in customer service, financial query handling, credit control or dispute resolution would be advantageous. Key tasks Take full ownership of financial queries from receipt through to resolution, ensuring issues are concluded clearly, accurately, and efficiently with minimal hand-offs. Resolve invoice queries across all charge types, including investigation of contract terms, pricing, billing accuracy, service delivery, and system outputs, providing clear explanations and outcomes to customers and internal stakeholders. Manage and progress cases where customer invoices require a valid purchase order, including: Investigating missing or incorrect purchase orders Working with customers and internal teams to obtain valid POs Re-issuing or correcting invoices where required Ensuring queries are concluded in a way that supports timely payment Act as the central point for the review and management of credit requests across the business, including: Validating credit requests against agreed criteria and supporting information Challenging incomplete or unsupported requests Raising approved credit adjustments accurately within the financial system Ensuring auditability and clarity of decision-making Manage multiple shared inboxes (Credit Control, Invoice Queries, Purchase Orders), triaging requests, assigning ownership, and ensuring agreed response and resolution timescales are met. Maintain clear visibility of all open queries and cases through structured case management, documenting root cause, investigation steps, actions taken, and final resolution. Build and manage effective working relationships across Finance, Sales, Operations, Service, and other support teams to enable timely investigation and resolution of complex issues. Proactively identify recurring issues, root causes, and process failures. Confidently explain contracts, charges, invoices, and financial processes to customers, resolving disputes fairly while protecting the interests of the business. Ensure query resolutions are handed back cleanly where appropriate, with clarity on outcomes, next steps, and any actions required to enable payment. Produce and manage reporting on high-value, complex, or aged queries, providing insight into themes, risks, and opportunities for improvement. Support continuous improvement by contributing to clearer billing processes, better internal controls, and improved query prevention activity. Deliver a consistently high standard of customer service, maintaining professionalism, empathy, and clarity even in complex or sensitive financial discussions. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) The ability to provide outstanding levels of customer service. Skilled in creating a network of internal contacts to support the resolution of customer queries Show great initiative and be eager to learn Be methodical and have great organisational skills Clear and accurate communication Problem Solving Empathy and Patience Rapport building Ownership A willingness to develop and be adaptable Excellent Time Management High level of emotional intelligence Computer Literate including Microsoft packages (Excel, Word, Outlook) Excellent Written Skills - Knowledge of service delivery and operations in a field-based environment - Familiarity with case management or CRM systems (e.g. Dynamics, Salesforce, Zendesk) - Understanding of financial /commercial levels (credits/compensation/retention impact) Experience (what you have done) Demonstrated ability to provide outstanding customer service and /or query resolution Demonstrated evidence of applying soft-skills such as empathy to resolving customer queries Demonstrated experience of taking ownership of customer queries Previous experience of working in a credit control environment Previous experience working in an internal complaints team Personal qualities (the way you think and act) Proactive and self-motivated Calm, confident and professional under pressure Detail focused with the ability to think systemically Comfortable taking ownership and accountability Collaborative TPBN1_UKTJ

About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. Role overview You will be responsible for the learning pathways of the Sales organisation and responsible for education and development of the inside sales employees. Using traditional classroom, virtual and online training methods to ensure the correct delivery methods are applied and reinforcement is in place. Key tasks Responsible for the design, delivery, assessment and evaluation of all training and development activity for the companys sales staff. Conduct training needs analysis to identify skill and knowledge gaps across a cultural and geographical diverse organisation. Work closely with the sales leadership team in the identification of training needs. Creation of annual plans for the delivery of Learning & Development initiatives to meet the business needs and support the sales teams as part of the companys wider growth strategy. Work with the marketing and customer service teams to help ensure shared focus and best practice. Maintain accurate records for all training. Build a core competency skills matrix for each role within the sales function. Produce reports to update the business on sales staff development. Provide coaching for Sales Managers in the on-going development of staff. Criteria Knowledge and Skills (what you know and what you can do) Knowledge of e-learning initiatives would be highly advantageous. Understanding of the dynamic relationship between sales and marketing Confident in all elements of the training cycle. Organised, creative and a strong team player with a can-do attitude. Ability to work independently and prioritise workload. Work to strict deadlines. Confidence to work with a range of levels both internally and externally. Ability to challenge views and conventional thinking. Experience (what you have done) Experience of a fast-paced and target driven environment. Highly experienced in the design and delivery of selling skills training. programmes across a culturally and geographically diverse organisation. Previous experience in both working with and training people in the effective use of a Customer Relationship Management/Customer Database system would be beneficial. Experience of delivering blended learning approaches to a wide variety of staff. Previous experience of selling in a premium brand environment. Experience using all of the MS Office programmes, in particular PowerPoint, Excel and Word. Personal qualities (the way you think and act) You will be highly Performance driven and be able to focus where the primary goal is to drive opportunity growth within the teams. You will be highly resilient and able to operate successfully in a fast-paced environment, with ability to drive business results. Action orientated, Down-to-earth, energetic, pragmatic, collaborative and willing to roll up your sleeves displaying a show them how to do it leadership style when required. You will be able to manage and build relationships effectively across multiple departments whilst maintaining a sales focus and become a key stakeholder for business deliverables. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! TPBN1_UKTJ

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