Position Title: Supported Living Service Manager 📍 Location: North West London 📅 Start Date: Available for Immediate Start 💼 Employment Type: Full-Time, On-Site Position Overview We are currently looking for an experienced and driven Supported Living Manager to lead the development of a new supported living provision based in North West London. This is a fantastic opportunity to take on a strategic leadership role during the initial setup phase of the service. You will be responsible for overseeing day-to-day operations, while also playing an integral role in the start-up process, including creating policies, shaping service frameworks, and helping to build adult placement capacity. The service will support individuals with: Mental Health needs Learning Disabilities Autism Spectrum Disorders Challenging Behaviour Broader Complex Support Needs We’re seeking someone with a passion for person-centred care and a strong background in supported living who can confidently contribute from day one. Key Duties and Responsibilities Lead the setup, planning, and launch of a new supported living service Contribute to the design and rollout of care policies, risk protocols, and quality standards Manage care delivery in alignment with CQC expectations and safeguarding frameworks Supervise recruitment, staff management, and training processes Actively support placement building and ensure appropriate referrals Collaborate with professionals, local authorities, families, and other stakeholders Promote independence, inclusion, and personalised care across the service Monitor service performance, compliance, and operational effectiveness Skills and Experience Required Background in managing supported living services for adults with complex needs Demonstrated success in building or scaling placements and service capacity Experience participating in or leading service start-ups Excellent team leadership and staff coordination abilities Strong understanding of safeguarding, person-led support, and CQC compliance Relevant qualification in Health & Social Care (e.g., NVQ Level 5 or equivalent) or Experience doing of management Practical problem-solver with a calm, confident approach Committed to promoting dignity, safety, and empowerment for every service user What We Offer The chance to take a leading role in shaping a new supported living service A collaborative and supportive leadership team Rewarding work with genuine impact Competitive pay, based on qualifications and experience 📩 How to Apply: If this opportunity resonates with your values and experience, please forward your CV along with a short expression of interest outlining why you’d be a great fit for this role.
Job Summary: As a Waiter/Waitress, you will be the face of our café, ensuring that every customer feels valued and enjoys their visit. Your role involves taking orders, serving food and beverages, maintaining a clean and inviting environment, and assisting with dishwashing duties to support kitchen operations. Key Responsibilities: Greet and seat customers promptly and courteously. Present menus and provide detailed information on menu items, including daily specials. Take accurate food and beverage orders and relay them to the kitchen staff. Serve orders efficiently, ensuring customer satisfaction throughout their visit. Handle customer inquiries and resolve any issues promptly and professionally. Process payments accurately using the café’s POS system. Maintain cleanliness and organization of dining areas, including resetting tables for new guests. Collect used dishes, glassware, and utensils from dining areas. Load and unload dishwashing machines; wash specific items by hand as needed. Store clean dishes, glasses, and equipment appropriately. Assist in maintaining cleanliness and sanitation standards in the kitchen and dining areas. Collaborate with team members to ensure smooth café operations. Adhere to all health and safety regulations and café policies. Requirements: Previous experience in a similar role is preferred but not essential; training will be provided. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment while maintaining attention to detail. Friendly and positive attitude with a commitment to customer satisfaction. Flexibility to work various shifts, including weekends and holidays. Basic math skills for handling transactions. Knowledge of food safety and hygiene practices is a plus. Physical stamina to stand for extended periods and lift heavy items as needed.