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About the job We are recruiting for an experienced Bar Supervisor to be responsible for overseeing the American Bar team, offering training as well as support to resolve customer issues. They would ensure that procedures are followed to a high standard, guaranteeing customers enjoy an exceptional experience. About The Stafford London Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is home to the renowned American Bar, a London institution and The Game Bird, 2 Rosette Restaurant which celebrates contemporary British cooking. Under the direction of celebrated Michelin-starred Chef Lisa Goodwin-Allen, The Game Bird is inspired by great seasonal British produce and the bustle of historic St James’s. Our Benefits includes: · Annual package of £41,445 per year (amount inclusive of basic salary and service charge) · Referral Scheme: £1000 for referring a Chef, (terms and conditions applies) · 28 days holiday with increase after 1st year of service, capped at 33 days · Private Healthcare · Life Insurance · A choice of rewards and lifestyle benefits · Employee recognition programme · Training and development opportunities · Interest free season ticket loan · 50% Food and Beverage discount in our venues · Last by not least, the opportunity to work and grow with a fantastic & supportive team! About the role, what will I be doing? Provide a welcoming and friendly atmosphere for customers, ensuring their needs and preferences are met. Address customer concerns, complaints, and feedback in a professional manner. Monitor guest satisfaction and take action to enhance the overall customer experience. Supervise and train bar staff Ensure the bar operates in compliance with relevant laws and regulations related to alcohol service. Enforce responsible alcohol service practices and age verification procedures. Maintain a clean and safe work environment, adhering to health and safety standards. Handle any issues or emergencies that arise in a composed and effective manner and escalate more complex issues to the Director of the American Bar. Monitor inventory levels for alcoholic and non-alcoholic beverages, as well as bar supplies. Ensure all beverages are prepared and served according to standards and recipes. Who are we looking for? Previous experience in a similar role in a high end hospitality setting Previous supervisory experience Highly organized, multitasking individual with a positive attitude & a team player Ability to manage varying needs and prioritizing to ensure the best business results Excellent communication and interpersonal skills An exceptional attention to detail Flexibility to work weekend and evening shifts When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a company where the skills and knowledge you gain here will be recognized in the industry worldwide. If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first-class service skills then this may be the place for you. If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you! Please apply now, we are looking forward to receiving your application. The successful candidate must already have eligibility to work in the UK. Required skills: Fine Dining Experience, Fluent in English Up to £41445.00 per annum Department: Bar About you Language required: English. The company The Stafford is located in the very heart of London. Tucked amidst the quaint, historical district of St James, just off Piccadilly, it has a surprisingly discreet and peaceful setting with the city's hustle and bustle only a few steps away. Just outside the hotel, you will find Green Park and St. James's Park which serve as a quiet oasis during your time in the City. Buckingham Palace and Green Park underground station are located just a short stroll away. Whether you wish to indulge in the finest shopping that London has to offer or explore the many cultural attractions nearby including art galleries, theatres and the royal parks and palaces, The Stafford has the perfect location to make the most of your visit.
Our client runs a chain of fresh, exciting, super-authentic Japanese Ramen Bars and are looking to hire a talented GM for their busy Carnaby location. The restaurant has a great team, all of whom are highly experienced and many of whom have been promoted from within. The current GM will be taking over at another site, this is a great opportunity for a dynamic individual with strong leadership skills to maintain and improve upon the current steady operations. The Offer: - Starting pay up to £38,000 depending on experience. - £300 monthly bonus based on K.P.I.s being met. - £1000 annual computer allowance. - 48 hour working week. - Private Healthcare scheme for you and your children. - Staff discounts. - Training and opportunities of career progression into a multi-site role. - Free team meals whilst on shift. - 25 days holiday (including Bank Holidays). - Closed on Christmas Day and New Year’s Day. - Optional pension scheme. The Role: - Oversee all aspects of the restaurant's operations, including food production, customer service, and staff management. - Develop and implement strategies to achieve business goals and increase profitability. - Ensure compliance with all health and safety regulations and maintain high standards of food safety and sanitation. - Manage inventory, order supplies, and control costs to maximize profitability. - Train and supervise staff members, providing guidance and support to ensure excellent customer service. - Create and maintain a positive work environment, fostering teamwork and employee development. - Handle customer complaints or concerns in a professional manner, striving to resolve issues to the satisfaction of all parties involved. - Ensure consistent quality of food preparation and service. - Monitor customer feedback and reviews, making necessary adjustments to improve overall guest satisfaction. Person Specification: - Ideally 4+ years’ experience in a similar role. No experience in Japanese dining is required as we will give you all the training you need. - Strong leadership skills with the ability to effectively manage a diverse team. - Excellent communication and interpersonal skills to interact with customers, employees, and suppliers. - In-depth knowledge of food safety regulations and best practices in food preparation. - Proven track record of achieving business targets and driving revenue growth. - Ability to work in a fast-paced environment while maintaining attention to detail. - Flexibility to work evenings, weekends, and holidays as required. - Technical prowess – knowledge of Lightspeed and MarketMan systems is an advantage.
Prospective candidate should be confident working within an healthcare recruitment Agency, ensuring the followings: 1. that all newly employed healthcare workers are fully compliant, before they are sent to work with client. 2. that the DBS check of all staff are up to date at all times. 3. that reminders are sent out to all staff, to update their DBS, and mandatory trainings, long before the expiry dates. 4. that profile of staff are up to date at all times, that they should pass unexpected spot checks at all times. 5. Other job descriptions will be discussed at the interview.
Join the Team at One of Europe’s Largest and Most Iconic Holiday Inns! Holiday Inn London – Kensington High Street is not just another hotel; it's a landmark of elegance and culture right in the heart of Central London. With 706 stylish, modern guest bedrooms, 13 flexible meeting rooms for up to 300 delegates, and an exceptional Food & Beverage offering, our hotel caters to both leisure and business travelers alike. Whether it’s enjoying our spacious restaurant, lounging at our sophisticated Bar, or relaxing in our tranquil Open Lobby café, guests are immersed in a world of comfort and convenience. We also boast a stunning private garden area, plus a luxurious Health Club, Pool, and Spa—offering everything needed for a rejuvenating stay. We are now seeking a dynamic and experienced Executive Head Chef to lead our culinary team at this busy, high-profile hotel. If you are passionate about fresh ingredients, innovative dishes, and creating memorable dining experiences, we’d love to hear from you. ** About the Role:** As our Executive Head Chef, you’ll be the driving force behind our kitchen operations, ensuring exceptional food quality and seamless service. You’ll bring experience from high-volume, multi-site environments, and excel at balancing creativity with operational efficiency. From writing and costing menus to training and developing your team, you will have the freedom to showcase your culinary expertise while maintaining financial targets. Key Responsibilities: Lead and inspire the kitchen teams across all sites, ensuring smooth operations. Design seasonal, fresh menus and source the best local ingredients. Ensure compliance with Health & Safety standards across all kitchens. Oversee budget management, food costs, and operational efficiency. ** About You:** Proven experience as an Executive Head Chef in a similar, fast-paced hotel environment. Strong background in team leadership, mentoring, and staff development. Passionate about delivering exceptional food and service, with a strong focus on fresh, seasonal ingredients. Excellent communication skills, with the ability to build rapport with both colleagues and guests. A proactive, organised, and approachable leader, with a finger on the pulse of the latest culinary trends. ** What We Offer:** - Competitive salary and benefits package. - Meals on duty and complimentary uniform with dry cleaning. - Company-funded healthcare plan, including access to a GP helpline, Virtual Doctor, and Legal advice services. - Employee discounts across IHG hotels worldwide. - Access to Perkbox and a referral scheme. - Career progression opportunities to help you grow and develop within the company or industry. - A chance to work with an enthusiastic, passionate team at a brand-defining hotel. - 28 days of annual holiday (including Bank Holidays). - Pension scheme and more! This is a hands-on role for a creative and strategic leader ready to elevate our culinary experience to new heights. If you are committed to excellence, we invite you to be part of our extraordinary journey. ** Apply today and help shape the future of Holiday Inn London – Kensington High Street!**