Hospitality manager jobs in Wembley - Page 2Create job alerts

BAR BACK / BAR SUPPORT – LaCage Kensington Great bars don’t run themselves. That’s where you come in! LaCage has landed in Kensington, bringing fantastic food, brilliant drinks, live sport and an electric atmosphere to London. We’re looking for energetic, hardworking and enthusiastic Bar Backs to join our team and keep the drinks flowing! You’ll be the backbone of our bar operation, working alongside our bartenders to make sure everything runs smoothly, especially when the place is buzzing. WHAT YOU’LL BE DOING • Keeping the bars fully stocked with spirits, beers, wines, mixers and everything else our bartenders need., • Making sure ice wells are filled and glassware is always available., • Collecting, washing and polishing glasses throughout service., • Preparing garnishes, restocking fridges and setting up bar stations., • Changing kegs and supporting cellar operations., • Keeping the bar clean, organised and running efficiently., • Supporting bartenders during busy services so they can focus on delivering great drinks., • Helping with opening, closing, deliveries and stock rotation. WHAT WE’RE LOOKING FOR • Someone energetic, proactive and always one step ahead., • A hardworking team player who isn’t afraid to get stuck in., • Good organisation and the ability to work quickly under pressure., • Someone who spots what needs doing without always being asked., • Reliability, enthusiasm and a positive attitude., • Previous bar back experience is a bonus, but not essential., • An interest in learning bartending skills and progressing within hospitality. WHY JOIN LaCage? • Work in an exciting, high-energy sports brasserie in Kensington., • Learn from experienced bartenders and managers., • Opportunities to develop into a bartender or progress further., • Join a supportive, friendly team that works hard and has fun., • Be part of a growing hospitality brand with exciting opportunities ahead. The best bartenders need brilliant Bar Backs. If you’re fast on your feet, love a busy atmosphere and take pride in keeping things running like clockwork, we want to hear from you. Apply now and become part of the LaCage team!

Experienced Cocktail Bartender / Mixologist Location: 240 Haverstock Hill, London, NW3 2AE Employment: Full-time / Part-time About Us A Mediterranean restaurant and rooftop cocktail bar in Belsize Park, London. We offer an extensive cocktail menu, premium spirits, wines and a vibrant atmosphere for dining, celebrations and private events. We are looking for an experienced, confident and professional Cocktail Bartender to join our team. Key Responsibilities • Prepare and serve a wide range of classic, signature and premium cocktails to a consistently high standard., • Work confidently with our extensive cocktail menu, including Martinis, Margaritas, Spritzes, Sours, Mojitos and frozen cocktails., • Prepare our signature cocktails, including Pistachio Sour, Tiramisu Martini, Hampstead Green, Godfather Avenue and Cherry Temptation., • Deliver fast, accurate service during busy evenings, weekends and private events., • Follow cocktail recipes, correct measurements, garnishing and presentation standards., • Prepare fresh ingredients, syrups, purées and cocktail garnishes., • Maintain a clean, organised and fully stocked bar., • Manage stock rotation, minimise wastage and follow portion control procedures., • Recommend cocktails, premium spirits and wines to guests., • Operate the EPOS system and process customer orders accurately., • Follow UK alcohol licensing requirements, Challenge 25 and responsible alcohol service procedures., • Work closely with the floor team to ensure smooth service. Skills and Experience Required • Minimum 2 years of professional cocktail bartending experience preferred., • Strong knowledge of classic and contemporary cocktails., • Experience working in a busy cocktail bar, restaurant or premium hospitality venue., • Confident using cocktail shakers, mixing glasses, strainers, blenders and professional bar equipment., • Good knowledge of spirits, liqueurs, wines and cocktail ingredients., • Ability to prepare multiple cocktail orders quickly without compromising quality., • Strong understanding of cocktail presentation and garnishing., • Excellent communication and customer service skills., • Reliable, punctual and comfortable working evenings and weekends., • Good knowledge of bar hygiene and safety standards. Cocktail Knowledge Expectations Applicants should already be confident preparing popular cocktails from our menu, including: Espresso Martini, Pornstar Martini, Lychee Martini, Cosmopolitan, Negroni, Old Fashioned, Whiskey Sour, Mojito, Margarita, Tommy's Margarita, Picante Margarita, Piña Colada, Daiquiri, Mai Tai, Long Island Iced Tea and Aperol Spritz. Experience preparing frozen cocktails, mocktails and premium signature cocktails is also important. What We Offer • Opportunity to work in a busy rooftop restaurant and cocktail bar., • A varied cocktail menu featuring classic and signature drinks., • A friendly, professional team environment., • Opportunities to develop cocktail knowledge and bar responsibilities., • Pay discussed according to experience. ###

We’re Hiring: Café Chef – Join the Waterside Café in Little Venice! We’re excited to announce the relaunch of the Waterside Café, beautifully located in the heart of Little Venice aboard a fully equipped café boat. This is a unique opportunity to work in one of London’s most picturesque settings while helping shape the next chapter of a much-loved local café. We’re looking for one talented and passionate Café Chef to join our friendly team. Why Join Us? This is more than just a job – it’s a chance to work in a unique waterside setting with a supportive team and excellent benefits. What We Offer • 💷 £15.50 per hour, • ✅ Guaranteed minimum weekly hours, • 🍽 Free meals on duty, • 🌴 28 days’ paid holiday, • 🎁 Performance bonuses, • 💰 Shared team tips, • 💼 Company pension scheme, • 📅 Flexible working hours to suit your lifestyle About the Role As our Café Chef, you’ll play a key role in delivering delicious food and maintaining the high standards our customers expect. Working closely with the owners, you’ll have the opportunity to contribute ideas and help create a simple, fresh, seasonal menu, including daily specials, that reflects the character of the café. Your Responsibilities • Order ingredients and manage kitchen stock, • Work with the owners to develop simple, fresh, seasonal menus and daily specials, • Prepare and serve high-quality dishes with consistency and care, • Maintain excellent food hygiene, health and safety, and cleanliness standards, • Keep the kitchen organised, efficient, and inspection-ready, • Support your colleagues and contribute to a positive, friendly working environment About You We’re looking for someone who is: • Passionate about great food and hospitality, • Reliable, organised, and proactive, • Calm under pressure and able to work independently, • Creative and keen to contribute new ideas, • Friendly, positive, and a great team player Whether you’re an experienced café chef or an ambitious cook looking for your next opportunity, we’d love to hear from you. If you’re excited by the idea of working somewhere truly different and want to be part of an exciting new beginning, we’d love to hear from you. Apply today and come aboard the Waterside Café in Little Venice. Your next culinary adventure starts here!

Chef de Partie / 2 AA Rosette / £17.50 - £18.50 Term: Full-time W/H: 45 Holidays: 28 Days off: 2 At Faber, we are more than a restaurant — we are a family and a team united by a shared passion: showcasing the very best of our island’s shores while being sustainable, ethical, and proudly British. We create memorable dining experiences that celebrate local ingredients, coastal producers, and exceptional hospitality. As we continue to grow, we're looking for a talented and driven Chef de Partie to join our kitchen team and help us deliver outstanding food every day. At Faber, you'll work alongside people who are fanatical about what they do, curious to learn more, and passionate about excellence. This is an opportunity to develop your skills, contribute your ideas, and be part of a business where your effort genuinely shapes the future. As Chef de Partie, you'll take ownership of your section, ensuring consistently high standards of food preparation, presentation, and service. You'll work closely with the Sous Chef and Head Chef to maintain quality, support junior team members, and contribute to the ongoing development of our menus and kitchen culture.

The Greyhound in High Street Kensington is looking for a passionate and hands-on Team Leader to join our front-of-house crew. As Team Leader, you’ll be supporting the management team to keep the pub running smoothly — leading shifts, motivating the team, and making sure every guest leaves with a smile. What you’ll do: Lead and support the team during busy shiftsDeliver outstanding service and create a welcoming atmosphereHandle opening/closing duties, cashing up, and compliance checksTrain, support, and motivate new team membersHelp drive sales and maintain high standards across the pub What we’re looking for: Previous hospitality or supervisory experienceA positive attitude and great communication skillsConfidence leading a team in a fast-paced environmentPassion for pubs, people, and great service What you’ll get: Competitive pay & tipsFull training and development through Greene KingDiscounts across Greene King pubs & restaurantsOpportunities to progress your career If you’re ready to take the next step and be part of one of Kensington’s favourite pubs, apply now and join The Greyhound team!

Develop and implement sales strategies to increase revenue from AR Pay’s merchant services, card payment terminals, payment gateways and Merchant Cash Advance facilities. Assess prospective clients’ business requirements and financial information to support appropriate Merchant Cash Advance referrals and applications. Identify and acquire new business clients across hospitality, retail, wholesale and other commercial sectors, particularly hotels and restaurants. Build and maintain relationships with existing merchants, assess their payment processing needs and recommend suitable solutions to improve retention. Supervise junior sales staff, ensuring they understand AR Pay’s merchant services, payment solutions and sales procedures. Monitor sales targets, revenue, client acquisition and account performance, preparing reports to identify growth opportunities.

We are looking for a passionate, enthusiastic and flexible person to join our team! The ideal candidate loves customer interaction, has experience in hospitality and is excited to join a growing independent bakery. There will be the opportunity to progress and develop your skills, and even join the management team. Weekend availability is required. We have four bakeries, and are hoping to open more in the future, so are looking for people who want to grow with us. If this sounds like you, please get in touch

We’re Hiring! 🌿 Head Waiter / Waitress With Training to Become Assistant Manager 📍 Little Red Pepper, Maida Vale, London We are looking for a friendly, confident and motivated Head Waiter / Waitress to join our team at Little Red Pepper, with the opportunity to develop into an Assistant Manager. We want someone who loves hospitality, enjoys working with people and is ready to take the next step in their career. Your Responsibilities • Welcome guests warmly and create a great first impression., • Manage table reservations and coordinate bookings., • Deliver excellent customer service throughout the guest experience., • Confidently recommend dishes, wines and drinks to increase sales., • Be friendly, professional and attentive to every customer., • Support the restaurant manager with daily operations., • Help lead the team and maintain high service standards. What We’re Looking For • Previous experience in a restaurant, ideally as a Head Waiter or Senior Waiter. It’s important to have confidence in making coffee and cocktails., • Excellent communication and customer service skills., • A positive attitude, professional appearance and a welcoming personality., • Confidence in selling and recommending menu items., • Strong organisational skills and the ability to work under pressure., • A genuine interest in learning management skills and progressing within the business. What We Offer • Training and development towards an Assistant Manager position., • The opportunity to grow within an established Italian restaurant., • A friendly team and a supportive working environment., • Competitive pay, depending on experience, plus service charge. If you are passionate about hospitality, enjoy making guests feel special and are ready for a new challenge, we would love to hear from you! 📩 To apply, please send us your CV and a short introduction about yourself.

We have an exciting opportunity for a motivated Waiter/Waitress to join our passionate team at The Fat Crab, located in Alexandra avenue Harrow HA29EF The Fat Crab in Harrow, we are specialising in seafood !!!! Our opening hours: Tuesday – Friday 16.00-23.00 Saturday 12,30-23.00 Sunday 12.30-22.00 Closed on Mondays. What you do as a Head Waiter/Waitress: You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences. You’re confident to run and supervise, cleaning, taking orders, answering phone and managing bookings. You thrive on teamwork and support colleagues to guarantee guests always have a fully positive dining experience. You’re keen to use your interpersonal skills, energy, and passion for food to ensure the highest standards and performance targets are constantly achieved. We are ideally looking for candidates who: Have previous experience working within a restaurant. environment. This is and full-time opportunity and must be age of 18 or over. you need to be available to work on weekends and evenings. If you have a love for hospitality, a passion for creating memorable guests’ experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you.

In March 2026, chefs Eduardo Yishima and Jackson Boxer joined forces to relaunch one of London’s original Mexican restaurants. Formerly known as Taqueria, the restaurant has been reimagined as TAQ. Originally opened on Westbourne Grove over 20 years ago, Taqueria was a pioneer of London’s early Mexican dining scene. While it has remained a much-loved neighbourhood spot, London’s taco culture has evolved dramatically in recent years. TAQ represents the next chapter. Our concept is simple: fresh, hot tortillas topped with high-quality grilled meats and vibrant salsas, served alongside cold beers and great-value margaritas. Eduardo’s menu celebrates Mexican classics, tacos, tostadas and quesadillas alongside inventive dishes that bring a fresh and modern perspective. Our Team We are a small, close-knit team that takes pride in being professional while making sure we enjoy what we do. Hospitality should be fun, energetic and welcoming, both for our guests and for the people who work here. We’re looking for someone like-minded: a person who thrives in a team environment and shares our passion for great food, drinks and warm hospitality. The Role As Restaurant Manager, you’ll report to our General Manager and Head of Operations, working closely with the Bar Manager, Events Manager, and Head Chef. You’ll be joining a passionate and well-balanced team of full- and part-time professionals, within a supportive and dynamic work culture. This is a hands-on leadership role—approximately 80% of your time will be spent on the floor during service, leading the front-of-house team and delivering exceptional guest experiences. You’ll run daily briefings, the role also require to work Friday, Saturday and Sunday, lead training on service standards, and play a key role in driving sales and fostering team morale. The remaining 20% of your time will be focused on administrative responsibilities and team meetings, with one designated admin day per week. The Ideal Candidate • Minimum 2 years of experience as a Restaurant Manager, • Natural leader with a confident, lead-by-example approach, • Skilled in team development and motivation, • Proven ability to meet targets and uphold high standards, • Passionate about food and wine, • Solid wine knowledge preferred (WSET Level 2, but not essential), • Eager to grow professionally within an ambitious and creative company What We Offer • Full-time role: 45 hours/week, • 28 days of holiday, • Work/life balance genuinely respected, • Opportunity for growth in a dynamic, young company, • 50% staff discount across our group, • Access to wine at cost price for personal learning and enjoyment Benefits: • Company pension, • Discounted or free food, • Employee discount

The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

We are seeking an experienced and energetic Kitchen Manager to lead our culinary team and oversee all aspects of food operations within a super exciting new immersive Art installation experience coming to Westfield Shepards Bush. As the sole food partner Dass Hospitality are recruiting a team to deliver fantastic food in a fast paced high volume environment working in partnership with the venues existing teams. You will be responsible for ensuring exceptional food quality, maintaining high standards of food safety, and fostering a positive, efficient kitchen atmosphere. Your leadership will drive the success of daily food production, coordinate food preparation and serving activities, and uphold our commitment to delivering great food and hospitality. Responsibilities • Oversee daily kitchen operations, including food production, preparation, cooking, and serving processes, • Lead, motivate, and supervise kitchen staff to ensure high standards of performance, teamwork, and professionalism, • Maintain food standards, • Ensure strict adherence to food safety regulations and sanitation standards across all kitchen areas, • Manage inventory levels, order supplies, and control costs to optimize efficiency without compromising quality., • Train new team members on cooking techniques, food presentation, safety procedures, and customer service expectations, • Coordinate with front-of-house staff to ensure smooth service flow and timely delivery of dishes to guests, • Be comfortable and understand the need for efficient and accurate financial reporting, profit margins and accounting. Requirements • Proven management experience within a restaurant or hospitality setting with supervising responsibilities, • Extensive knowledge of food production, food preparation, and serving standards, • Strong leadership skills with the ability to inspire and guide a diverse culinary team, • Experience in restaurant operations with a focus on kitchen management and food safety compliance, • Familiarity with culinary practices including food safety protocols, sanitation standards, and inventory control, • Excellent communication skills to effectively coordinate between kitchen staff and front-of-house teams and maintain client relationships., • Demonstrated ability to handle multiple priorities efficiently in a fast-paced setting, • Be personable and able to work our clients as well as staff members. We are looking to recruit for this exciting project immediately. The site is a 7 day operation shifts will predominantly finish by 9:30pm with some exceptions

DI LORO, a family-run Italian Ristorante, is seeking a highly motivated and experienced Assistant Manager to join our dedicated team. This role is crucial in supporting the General Manager with the daily operations of our restaurant, ensuring exceptional service and an outstanding dining experience for our guests. Key Responsibilities: • Assist in the overall management of daily restaurant operations, including front-of-house and back-of-house functions., • Supervise, train, and motivate staff, ensuring high standards of service and productivity., • Monitor and maintain restaurant cleanliness, hygiene, and health and safety standards., • Oversee customer satisfaction, handling inquiries and resolving issues promptly and professionally., • Support with inventory management, stock control, and ordering., • Assist in scheduling staff shifts and managing labor costs effectively., • Ensure compliance with all company policies and procedures., • Contribute to a positive and efficient working environment. Qualifications and Experience: • Proven experience in a supervisory or assistant management role within a restaurant or hospitality setting., • Strong leadership and team management skills., • Excellent communication and interpersonal abilities., • Ability to work effectively in a fast-paced environment., • A passion for high-quality food and service., • Flexibility to work evenings, weekends, and holidays as required.

We are looking for a confident, energetic, and commercially minded Telesales & Sales Support Executive who can help generate new business opportunities while supporting the wider sales team. This is a dual-function role combining: Outbound Sales Driving new business opportunities through proactive calling, lead generation, qualification, and appointment setting. Sales Support Helping the sales team stay organised, efficient, and focused through strong administration and pipeline coordination. This is an ideal role for someone who enjoys speaking with people, thrives in a target-driven environment, and wants to build a long-term career. Key Responsibilities ✓ Telesales & Lead Generation ✓ High-volume outbound calling to targeted business prospects ✓ Identify key decision-makers ✓ Qualify opportunities ✓ Book quality appointments for the sales team ✓ Follow up warm leads and run campaigns ✓ Build rapport quickly and professionally ✓Help grow the sales pipeline Sales Support ✓Provide day-to-day support to the wider sales team ✓ Assist with follow-ups and diary coordination ✓ Help manage pipeline activity ✓ Support internal communication and sales processes ✓ CRM & Administration ✓ Log all calls, notes, and actions accurately ✓ Maintain prospect and customer records ✓ Manage callbacks and reminders ✓ Produce basic activity reports where required Performance ✓ Work within a KPI-driven environment ✓ Operate in a recorded and monitored call system ✓ Maintain strong call quality ✓ Improve performance through feedback and coaching Ideal Candidate ✓ Minimum 2 years’ telesales / outbound sales / appointment setting experience ✓ Excellent spoken English and communication skills ✓ Strong telephone confidence ✓ Resilient and target-driven mindset ✓ Organised and detail-focused ✓ Good IT skills ✓ B2B sales experience (min 2 years) ✓ CRM experience ✓ Sales support / admin experience ✓ Experience targeting care homes, hospitality, or commercial sectors (ideal) We want someone who is: ✓ Naturally engaging ✓ Positive and proactive ✓ Commercially aware ✓ Reliable and accountable ✓ Resilient under pressure ✓ A team player ✓ Ambitious and eager to progress Working Arrangement ✓ Preferred: Office-based in NW10 ✓ Hybrid: Considered for strong candidates ✓ Remote: Considered for exceptional UK-based candidates only All candidates will receive a dedicated phone extension and access to our monitored call platform.

About Khayal Khayal is a Mediterranean and Turkish-inspired restaurant dedicated to delivering exceptional food, warm hospitality and a memorable dining experience. We are looking for friendly, professional and enthusiastic waiters and waitresses to join our team and help create a welcoming atmosphere for every guest. Key Responsibilities • Welcome guests warmly and provide excellent customer service., • Present menus, explain dishes and make recommendations., • Take food and beverage orders accurately and efficiently., • Serve food and drinks professionally and promptly., • Ensure tables are clean, organised and properly set., • Check on guests throughout their dining experience to ensure satisfaction., • Handle customer enquiries, special requests and complaints professionally., • Communicate effectively with kitchen staff, bar staff and management., • Process bills and payments accurately., • Maintain high standards of cleanliness, hygiene and food safety., • Follow restaurant procedures and health and safety regulations., • Support colleagues to ensure smooth daily restaurant operations. Requirements • Previous experience in a restaurant or hospitality environment is preferred., • Excellent communication and customer service skills., • A friendly, confident and professional attitude., • Ability to work well under pressure in a fast-paced environment., • Strong attention to detail and a positive, team-focused approach., • Good personal presentation and a professional manner., • Flexibility to work evenings, weekends and bank holidays., • A willingness to learn about our menu and provide recommendations to guests. What We Offer • Competitive pay and tips., • A friendly and professional working environment., • Training and development opportunities., • Opportunities for career progression., • The chance to be part of a growing restaurant brand. Our Ideal Candidate We are looking for someone who takes pride in hospitality, enjoys interacting with people and understands that excellent service is about more than simply serving food. You should be attentive, reliable and passionate about creating an exceptional dining experience for every guest. How to Apply: Please submit your CV and a brief introduction explaining why you would be a great fit for the Khayal team.

Experienced Front of House Team Member / Supervisor The Lord Southampton NW5 4HX £14 per hour + service charge (£2 - 4 per hour) Part-time / Full-time considered We’re looking for an experienced front of house person to join the team at The Lord Southampton. We’re an independent pub in NW5 with a strong focus on good food, proper drinks and genuinely warm, knowledgeable service. We’re looking for someone who has solid restaurant or food led experience, takes pride in looking after guests and is comfortable being hands-on in service. This isn’t a senior management role, but we’re open to someone with more experience who is looking for a greater level of responsibility. Equally, if you’re an excellent restaurant team member who wants to develop into a supervisory role, we’d like to hear from you. The role You’ll be part of the core FOH team, working closely with us the owners and the rest of the team to keep service running smoothly. You’ll be expected to: • Deliver friendly, attentive and knowledgeable table and bar service, • Take responsibility for your section and your guests, • Be confident working at pace during busy services, • Support newer members of the team and help maintain standards, • Open, close and keep on top of the general running of the pub, • Work closely with the kitchen and FOH team throughout service, • Take responsibility and use your initiative rather than waiting to be told what to do What we’re looking for You’ll ideally have at least 2 years’ experience in a good restaurant, food led pub or similar hospitality environment. More important than a particular job title, we’re looking for someone who is: • Warm, personable and genuinely enjoys hospitality, • Confident and capable during a busy service, • Reliable, organised and able to take responsibility, • Comfortable with both restaurant and pub-style service, • Interested in food, drink and the hospitality industry, • A good team player who is happy to get stuck in wherever needed We’re a small independent business, so personality and attitude matter as much as experience. Pay & benefits £14 per hour + service charge, typically adding £2–4 per hour Typical total earnings: £16 - 18 per hour For the right candidate with greater experience or supervisory ability, we are happy to discuss a higher rate of pay. Usual hours : Tuesday : 15:00 - 00:00Wednesday : 15:00 - 00:00Thursday : 15:00 - 00:00Friday : 15:00 - 01:00Saturday : 11:00 - 01:00Sunday : 11:00 - 11:30(Occasionally events change the hours but this is a general week) If you’re looking for somewhere you can become an important part of a small team, have a genuine relationship with the people you work with and take pride in the place you work, we’d love to hear from you. Please apply with your CV and a short introduction telling us a little about yourself and your experience

Experienced Bartender & Waiting Staff About Riverside Studios Riverside Studios is a multi-arts centre on the River Thames in Hammersmith, presenting contemporary theatre, film, visual arts and television production. Alongside our artistic programme, we offer a vibrant hospitality experience for audiences, visitors and event clients. We are looking for experienced Bartenders and Waiting Staff to join our Food & Beverage team. This is a varied, hands-on role where no two shifts are quite the same. You could be serving drinks before a theatre performance, managing a busy interval, looking after cinema customers, working a private event or providing table service in our restaurant. If you enjoy hospitality, working with people and being part of a busy team, we'd love to hear from you. Key Responsibilities • Prepare and serve alcoholic and non-alcoholic drinks to company standards., • Provide friendly, professional and efficient customer service., • Maintain good product knowledge across drinks and food., • Take orders accurately and confidently using EPOS., • Deliver food and drinks to tables and provide attentive table service., • Keep bars, tables and front-of-house areas clean, organised and fully stocked., • Support pre-show, interval and post-show service during busy performances., • Assist with private events, corporate bookings, cinema screenings and special functions., • Assist with opening and closing procedures and complete relevant checklists., • Restock, rotate stock and minimise wastage and breakages., • Promote offers and confidently upsell food and beverages., • Follow food safety, licensing, Challenge 25, health & safety and company procedures., • Work closely with the kitchen, events and theatre teams to deliver a great guest experience., • Support colleagues across our different F&B outlets as required. What we're looking for Essential: • Previous experience in a bar, restaurant, café or hospitality environment., • Friendly, approachable and customer-focused., • Excellent communication and teamwork skills., • Able to stay calm and efficient in a busy environment., • Reliable, punctual and well organised., • Flexible to work evenings, weekends, bank holidays and theatre performance schedules. Desirable: • Cocktail and/or coffee-making experience., • Previous events, theatre or arts venue experience., • Experience using EPOS systems.

This role is ideal for an organised and motivated individual who enjoys working in a busy healthcare environment and is committed to providing excellent support to clinicians, patients and colleagues. Key responsibilities include: • Managing clinical correspondence and referrals, • Typing and processing letters, reports and medical documentation, • Liaising with hospitals, community services and healthcare professionals, • Managing communications with consultants, GPs and patients, • Tracking referrals and ensuring timely follow-up, • Maintaining accurate patient records and confidential information, • Supporting the smooth operation of clinical and administrative services. Experience using: • SystmOne (S1), • NHS e-Referral, • Service (e-RS), • C the Signs, • Microsoft Teams, • AccuRx Applicants should have a minimum of 2 years’ experience as a Medical Secretary within General Practice or the NHS. Only applicants selected for interview will be contacted.

Treelogy Specialty Coffee Treelogy is a specialty coffee shop focused on great coffee, genuine hospitality and creating a welcoming experience for every customer. We’re looking for a friendly, confident and outgoing Café Supervisor to join our team. This is a hands-on, customer-facing role with a strong focus on the till, customer experience and keeping service running smoothly. At Treelogy, we are committed to creating a workplace where our team feels valued, rewarded, and empowered to grow. As part of our team, you'll benefit from: • Competitive pay structure across all roles, • Tips shared fairly across the team, • Holiday pay, • Free staff meal and drinks during each shift, • Paid breaks, • Friends and family discount, • Full HR support through an independent HR consultancy partner, • Employee referral bonus scheme, • Opportunities to attend team events, including our annual team celebration and Christmas party, • Free tickets to the London Coffee Festival, • Private health insurance available, • Company pension scheme, • Paid training and development opportunities We regularly review our benefits package to ensure it remains competitive, fair, and aligned with both the needs of our team and the continued growth of the business. What you’ll be doing: Welcoming customers and taking orders accurately and efficiently Creating a warm atmosphere through friendly, genuine conversation Managing queues and keeping service flowing during busy periods Making recommendations and identifying appropriate opportunities to upsell Packing and checking food orders Communicating with the barista and wider team to ensure smooth service Handling customer questions and resolving issues professionally Supporting day-to-day café operations, including opening and closing duties Maintaining high standards of cleanliness, presentation and customer service What we’re looking for You’ll be someone who is positive, approachable and comfortable talking to people, while remaining calm and organised when the shop gets busy. Previous café, hospitality or supervisory experience is desirable. A general understanding of specialty coffee is beneficial, but we’re happy to support further learning and development. Most importantly, we’re looking for someone who takes pride in great hospitality, works well as part of a team and enjoys making customers feel genuinely welcome.

Osteria Teatro is a new Italian bar and restaurant offering food, cocktails and private events. We are looking for an experienced, hands-on Assistant Manager to help lead the venue and support its continued growth. You will work closely with the owner and take responsibility for leading shifts independently, maintaining high standards and ensuring every service runs smoothly. You will be visible on the floor, support the bar and coordinate closely with the kitchen, while helping to create a welcoming experience that brings guests back. Responsibilities • Lead busy services while working actively on the floor and supporting the bar., • Open and close the venue, brief the team and ensure the restaurant is ready for service., • Take responsibility for guest experience, resolve issues professionally and build relationships with regulars., • Coordinate the floor, bar and kitchen to maintain an efficient service., • Support rotas, stock control, ordering, cash reconciliation and team training., • Maintain high standards of cleanliness, presentation and food and drink service., • Help convert enquiries into bookings and deliver well-organised private events., • Identify and implement practical ideas to improve bookings, repeat visits and sales., • Use quieter periods productively to train the team, improve the venue and follow up on opportunities. About you • Experience as an Assistant Manager, Duty Manager or strong Supervisor in a similar bar or restaurant., • A track record of leading shifts independently., • Confident table-service skills and a good understanding of bar operations., • A professional, reliable approach and the ability to lead by example., • Commercial awareness, including staffing costs, stock waste and the connection between service and sales., • Initiative, sound judgement and a willingness to take responsibility., • Availability to work evenings and weekends. This role would suit someone who enjoys combining hospitality with management, values meaningful responsibility and is excited to help a growing venue succeed. How to apply Please send your CV and briefly answer the following questions: 1. Which comparable venue have you worked in, and what were you personally responsible for?, 2. Tell us about a shift you ran without the owner or General Manager present., 3. Give one example of an improvement you made to service, sales, bookings, costs or team performance, and describe the result.

Join our team as a bartender and be part of a high-end environment where elegance and exceptional service are paramount. We are looking for someone well-presented and professional, who thrives in a sophisticated setting. About Us:We are a contemporary, style-driven bar located in the heart of Chiswick, renowned for refined cocktails, an elevated atmosphere, and a loyal neighborhood crowd that appreciates luxury and great service. We’re expanding our team and looking for a bartender who blends skill, personality, and hospitality. Responsibilities: • Craft classic and signature cocktails to a high standard., • Provide warm, attentive, and personalized service to guests., • Maintain a clean, organized, and efficient bar area., • Manage stock levels, assist with inventory, and restock as needed., • Handle cash/card payments accurately., • Contribute to a welcoming, elegant, and upbeat atmosphere., • Support team members during service to ensure a smooth flow., • Uphold all health, safety, and licensing regulations. Requirements: • Previous bartending experience in a bar, lounge, or hospitality venue., • Strong cocktail-making and mixology knowledge., • Confident, friendly, and polished communication style., • Ability to work evenings and weekends., • Attention to detail and pride in presentation., • Team-oriented and reliable., • Passion for hospitality and guest experience.

General Manager As a General Manager, you will lead the overall operations of our store, ensuring exceptional service and profitability. You will be responsible for managing staff, optimizing business performance, and maintaining high standards of quality and customer satisfaction. Key Responsibilities: • Oversee daily operations, including front-of-house and back-of-house activities., • Recruit, train, and supervise a dedicated team, fostering a positive and productive work environment., • Manage inventory, control costs, and optimize sales to achieve financial targets., • Ensure compliance with health, safety, and hygiene regulations., • Develop and implement strategies to enhance customer experience and drive business growth., • Handle customer inquiries and resolve issues promptly and professionally. Requirements: • Proven experience in a managerial role within the hospitality or cafe industry., • Strong leadership, communication, and interpersonal skills., • Excellent organizational and problem-solving abilities., • A passion for quality food, coffee, and outstanding customer service., • Ability to work flexible hours, including weekends and holidays. Join The Eclectic Collection, a friendly team dedicated to creating a unique and welcoming atmosphere for our customers in London. We are looking for a dynamic and experienced General Manager to contribute to our continued success and growth.

Location: Primarily home-based, with regular attendance at our office in NW3 7TT Hours: 20–30 hours per week Position: Part-time Salary: Competitive, depending on experience About the Role We are looking for a highly organised, reliable and proactive Personal Assistant / Business Support Assistant to provide direct support to the business owner and assist with the day-to-day running of our procurement business. The role will be primarily home-based, with some time required at our office in NW3 7TT. The successful candidate will need to be comfortable working independently, managing priorities and dealing with a variety of tasks across both personal and business matters. This is a varied role for someone who enjoys being organised, taking responsibility and making sure things get done. Key Responsibilities Personal Assistant Support • Manage and organise the business owner's diary, appointments and commitments., • Help prioritise daily and weekly tasks., • Arrange meetings, calls and appointments., • Prepare reminders and follow-ups., • Assist with personal administration and occasional personal errands where required., • Help keep paperwork, correspondence and important information organised., • Manage confidential information with complete discretion. Business Administration • Assist with general administration for the procurement business., • Draft, format and send emails and correspondence., • Follow up with suppliers, customers and care homes., • Maintain accurate records and update spreadsheets and databases., • Organise documents, contracts, applications and supplier information., • Help monitor outstanding actions and ensure they are followed up., • Assist with preparing reports, price information and other business documents., • Keep track of important deadlines and renewal dates. Supplier & Customer Support • Communicate professionally with suppliers and customers by email and telephone., • Follow up outstanding issues and requests., • Assist with setting up new customer and supplier accounts., • Help obtain information, quotations and documentation., • Keep records of ongoing issues and actions., • Escalate matters to the business owner when required. General Office Support • Help maintain an organised filing system., • Organise digital and physical documents., • Assist with scanning, printing and document preparation., • Support general office administration., • Help improve administrative processes and make the business more efficient. The Ideal Candidate We are looking for someone who is: • Highly organised and methodical., • Reliable and trustworthy., • Proactive rather than waiting to be told what to do., • Confident communicating by email and telephone., • Comfortable dealing with suppliers, customers and business contacts., • Able to manage several tasks at the same time., • Good at following up and making sure actions are completed., • Discreet and comfortable handling confidential information., • A good written communicator with excellent attention to detail., • Comfortable working independently from home., • Confident using Microsoft Office, Outlook, Word and Excel., • Able to learn new systems and processes quickly., • Flexible and willing to help across both personal and business administration. Experience Previous experience as a Personal Assistant, Executive Assistant, Business Administrator, Office Manager or similar would be beneficial. Experience within procurement, care homes, facilities management, hospitality or a supplier/customer-facing business would be an advantage, but is not essential. Most importantly, we are looking for someone who is organised, dependable, practical and capable of taking ownership of tasks. Working Arrangement The position will be 20–30 hours per week, depending on the needs of the business and the successful candidate. The majority of the work can be completed from home, but the role will require regular attendance at the office in NW3 7TT. The exact working days and hours can be discussed and agreed with the right candidate. What We Offer • Flexible part-time working arrangement., • Primarily home-based working., • Regular office-based working in NW3 7TT., • A varied role with responsibility and autonomy., • Direct working relationship with the business owner., • Opportunity to become an important part of a growing procurement business., • Potential for the role and hours to develop over time. To Apply Please provide a CV and a brief covering note explaining your relevant experience, availability and why you feel you would be suitable for the role. We are particularly interested in candidates who can demonstrate excellent organisation, attention to detail, initiative and discretion.

Join our vibrant team as a Bar Staff member and become the heart of a lively, welcoming environment! In this role, you'll be the face of our venue, delivering exceptional service while creating a fun and memorable experience for every guest. Your enthusiasm, attention to detail, and passion for hospitality will help foster a positive atmosphere where guests feel valued and eager to return. This paid position offers an exciting opportunity to develop your skills in a dynamic setting, ensuring every shift is energetic and rewarding. Responsibilities • Greet guests warmly and take drink orders with enthusiasm and professionalism, • Prepare and serve a variety of beverages, including cocktails, beers, wines, and non-alcoholic options, • Maintain cleanliness and organization of the bar area in accordance with food safety standards, • Manage cash transactions accurately using point-of-sale systems, • Ensure responsible alcohol service by checking IDs and monitoring guest consumption, • Restock bar supplies efficiently to keep the bar fully equipped during busy periods, • Collaborate with team members to deliver seamless service and support a lively atmosphere Skills • Strong hospitality skills with a friendly, energetic approach to guest interactions, • Knowledge of food safety regulations and responsible alcohol service practices, • Experience in bartending or serving in a restaurant or bar environment preferred, • Ability to perform basic math accurately for cash handling and drink mixing measurements, • Excellent time management skills to handle multiple orders efficiently during peak hours, • Familiarity with restaurant operations and customer service standards, • Ability to stay organized, attentive, and proactive in a fast-paced setting Join us as a vital part of our team where your energy makes every guest’s experience unforgettable! Work Location: In person

Pastada London is a vibrant, family-run brunch café & bakery in the heart of Bayswater, known for its warm atmosphere, exceptional coffee, beautiful brunches, and homemade delights. We are seeking an enthusiastic and experienced Assistant Cafe Manager to lead our team and oversee daily operations. This is a pivotal role for someone passionate about hospitality, food quality, and creating an outstanding experience for both our customers and staff. You will be instrumental in maintaining our high standards, fostering a positive work environment, and contributing to the growth. Key Responsibilities: • hands on roll able to work on shifts as a team leader & motivater, and manage a dedicated team, including recruitment, training, scheduling (rotas & cleaning rostas), and performance reviews., • Maximize social media account followers and positive Google reviews., • Oversee all daily cafe operations, ensuring smooth service, efficiency, and adherence to company standards., • Maintain high standards of food and beverage quality, presentation, and customer service., • Manage inventory, ordering, and stock control, minimizing waste and maximizing profitability., • Ensure compliance with all health, safety, and hygiene regulations., • Handle customer feedback and resolve issues promptly and professionally., • Monitor sales performance, identify opportunities for growth, and implement strategies to boost revenue., • Manage cash handling procedures and daily financial reconciliations., • Foster a positive and collaborative team environment. Requirements: • Proven experience in a Cafe Manager or similar leadership role within the hospitality sector., • Strong leadership skills with the ability to inspire and manage a team effectively., • Excellent understanding of cafe operations, including barista skills, food preparation, and customer service best practices., • Solid knowledge of food hygiene and health & safety regulations., • Exceptional communication, interpersonal, and problem-solving skills., • Ability to work under pressure in a fast-paced environment while maintaining high standards., • Flexible availability, including weekends and holidays. What We Offer: • The opportunity to be a key part of an Innovative food concept in London., • A welcoming, family-run environment where your contributions are valued., • Opportunities for professional growth and skill development., • Supportive and friendly team culture., • Staff meals, coffee, and perks during shifts., • 28 days Holiday., • Flexible work-life balance with opening hours 8 am - 5 pm, 5 days per week., • Discounts on thousands of brands, including:, • Apple: Up to 10%, • Samsung: Up to 15–20%, • Dyson: Up to 20%, • Shark: Up to 20%, • Nike: 10% off full-price items, • Adidas: Up to 15%, • JD Sports: Up to 15%, • Gymshark: Up to 10%, • Nando's: Up to 20%, • PizzaExpress: Up to 25%, • ASK Italian: Up to 25%, • Bella Italia: Up to 25%, • TUI: £100+ off selected holidays, • Jet2holidays: £100 off selected holidays, • easyJet Holidays: Up to 10%, • Currys: Up to 10%, • Halfords: Up to 10%, • Vision Express: Up to 20%

This is an exciting opportunity to lead our new Urban Baristas Maida Vale café through its opening and beyond. You’ll help establish a strong team and café culture, oversee the day-to-day operation and maintain consistently high standards across every part of the customer experience. You’ll combine confident leadership with commercial awareness and a genuine passion for specialty coffee. Key Responsibilities • Help prepare the Maida Vale café and team for a successful October opening., • Lead all aspects of daily café operations, including opening and closing, team management and stock control., • Deliver excellent customer service and resolve concerns promptly and professionally., • Recruit, train, motivate and develop a positive, high-performing team., • Maintain consistently high standards across coffee, service, cleanliness and presentation., • Develop and implement plans to achieve sales targets, improve profitability and support business growth., • Monitor stock levels and order coffee beans, supplies and merchandise as required., • Ensure full compliance with food hygiene, health and safety requirements., • Maintain the quality and consistency of coffee preparation, coaching the team where needed., • Coordinate events, promotions and local marketing initiatives to build awareness, engagement and sales., • Keep up to date with industry trends, brewing techniques and new coffee products, sharing knowledge with the team. About You • Previous management experience within specialty coffee or a similar hospitality environment., • Strong knowledge of coffee origins, flavour profiles and brewing techniques., • Confident in espresso extraction, including grind adjustment, dosing and tamping., • Skilled in milk steaming and latte art., • A proven ability to lead, motivate and develop a team., • Friendly, approachable and committed to outstanding customer service., • Highly organised and able to manage competing priorities in a fast-paced environment., • A confident problem-solver who can make sound decisions under pressure., • Familiar with stock management, point-of-sale systems and day-to-day business operations., • Positive, dependable and committed to teamwork and continuous learning., • Flexible availability, including weekends and public holidays., • Food-handling certification and knowledge of health and safety regulations are desirable.

The bar staff is responsible for delivering exceptional customer service by preparing and serving beverages, both alcoholic and non-alcoholic, in a timely and professional manner. This role requires a keen attention to detail, strong interpersonal skills, and a thorough knowledge of drink recipes and mixology techniques. The ideal candidate will be able to create a welcoming atmosphere, maintain a clean and organized bar, and ensure all legal regulations related to alcohol service are followed. Key Responsibilities: 1. Drink Preparation and Service: • Mix and serve a variety of beverages, including cocktails, mocktails, wines, beers, and spirits., • Provide recommendations to customers on drink selections based on their preferences., • Ensure all drinks are prepared according to standard recipes and portion sizes. 1. Customer Service: • Greet and engage with customers in a friendly and professional manner., • Take orders accurately and ensure customers are served promptly., • Address customer inquiries and complaints efficiently, escalating issues to the Bar Manager when necessary. 1. Bar Maintenance and Cleanliness: • Keep the bar area clean and organized, including washing glassware, cleaning countertops, and maintaining equipment., • Restock bar supplies such as liquor, mixers, garnishes, and other essentials throughout the shift., • Conduct regular inventory checks and report shortages or discrepancies to the Bar Manager. 1. Cash Handling and Transactions: • Handle cash and credit card transactions accurately, ensuring all sales are recorded correctly., • Balance the cash register at the end of the shift, reporting any discrepancies. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Comply with all local laws and regulations regarding the sale of alcohol, including verifying customer age and refusing service to intoxicated patrons., • Attend regular training sessions on responsible alcohol service, first aid, and emergency procedures. 1. Team Collaboration: • Work closely with other bar staff, waitstaff, and kitchen staff to ensure efficient service., • Assist in the training of new bar staff as needed., • Participate in staff meetings and contribute to the continuous improvement of bar operations. Qualifications: • Previous experience as a bartender or in a similar role is preferred., • Strong knowledge of mixology, drink recipes, and beverage trends., • Excellent communication and customer service skills., • Ability to work in a fast-paced environment while maintaining high standards of service., • Basic math skills for handling cash transactions., • Flexibility to work evenings, weekends, and holidays as needed. Physical Requirements: • Ability to stand for long periods of time., • Capable of lifting heavy items, such as cases of liquor or beer kegs, as required. Additional Skills: • Certification in responsible alcohol service (e.g., TIPS or equivalent) is a plus., • Passion for the hospitality industry and a positive attitude.

We are seeking a enthusiastic and proactive Assistant Manager to join our Warm Rosette Pub in Barnes! We’re a community-focused pub in Barnes, with a strong reputation for great food, drinks and service. Alongside our everyday pub trade, we host a wide range of events, from birthdays and private parties to weddings, celebrations and larger gatherings. We’re looking for someone who is confident leading a team, passionate about hospitality and understands what it takes to run a successful pub. Working closely with the General Manager, you’ll play an important role in the day to day running of The Crossing. You’ll be a hands-on leader who is equally comfortable managing a busy Friday night, overseeing a private celebration or making sure the cellar is running perfectly. You’ll help ensure that our guests receive consistently excellent service while supporting the team and maintaining the high standards we expect across the pub. Key responsibilities • Supporting the General Manager with the day-to-day operation of the pub, • Leading and motivating the team during busy services, • Maintaining consistently high standards of service, presentation and hospitality, • Taking responsibility for the pub in the absence of the General Manager, • Managing and maintaining the cellar, gas, • Managing stock levels, deliveries and stock rotation, • Supporting ordering and reducing waste and unnecessary stock loss, • Ensuring licensing, health & safety and company procedures are followed, • Training and developing team members, • Dealing confidently and professionally with guest feedback and complaints, • Helping maintain excellent relationships with regular customers and the local community Events are an important part of The Crossing, so experience in private hire and event management is highly desirable. This will include: • Liaising with guests and helping understand their event requirements, • Helping plan and organise events from enquiry through to completion, • Coordinating with the kitchen and front-of-house teams, • Ensuring event spaces are prepared and presented to a high standard, • Managing timings, menus, drinks packages and special requests, • Providing a warm, professional and personal service to hosts and their guests, • Helping generate repeat business and positive recommendations We’re looking for someone who: • Has previous experience in a supervisory or management role within a pub, bar, restaurant or similar hospitality environment, • Is confident and experienced with cellar management, • Has a genuine interest in beer, drinks and hospitality, • Has experience working with private events, functions or celebrations, • Is confident leading a team and taking responsibility, • Has excellent attention to detail and high standards, • Is calm and organised under pressure, • Has excellent communication and customer service skills, • Is commercially aware and understands the importance of sales, GP, stock control and reducing waste, • Is friendly, approachable and enjoys getting to know customers, • Is willing to be hands-on and lead by example, • Has a positive attitude and takes pride in the venue they work in What we offer • A key management position within a well-established Barnes pub, • Great shift patterns, this is not a late pub, • A friendly and supportive working environment, • The opportunity to take ownership and make a real impact, • Festive bonuses, • Staff benefits and discounts This is a role for someone who genuinely enjoys pub life — someone who can confidently run a busy service, look after a cellar, lead a team and make sure a wedding, birthday or celebration is an event guests will remember. If you’re passionate about hospitality, take pride in high standards and want to be part of a busy, ambitious pub in the heart of Barnes, we’d love to hear from you.

The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

The Zia Lucia group is looking for experienced staff to come and join our restaurants full-time and part-time. We are currently looking for staff for our Hammersmith site. Must have experience and be able to work weekends. We are looking for passionate people to join our team: We are on the lookout for passionate individuals to join our dynamic team. If you've got a love for hospitality and pizza apply here!