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How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance — and we’re putting wellbeing first. That’s why we’re proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay. Many of our schools have already introduced the 4DWW — and others are preparing to roll it out as soon as they reach full staffing. So, whether it’s already in place or just around the corner, now’s the perfect time to join #teamOFG. Job Title: Family Liaison Officer (FLO) / Attendance Support Location: Bricklehurst Manor School, Stonegate, East Sussex, TN5 7EL Salary: Up to £31,500.00 per annum dependent on experience (not pro rata) Hours: 37.5 hours per week | Monday to Friday | 8:00 am – 4:00 pm (including one 5:00 pm finish) Contract: Permanent, Term Time Only Start: February 2026 UK applicants only – this role does not offer sponsorship At Bricklehurst Manor School, we believe that strong relationships between school and home are key to every child’s success. We’re looking for a passionate, proactive, and empathetic Family Liaison Officer / Attendance Support professional to join our friendly, dedicated team and make a lasting impact in our thriving school community. This is a truly rewarding role where you’ll help families overcome challenges, support children to flourish, and ensure every pupil is fully engaged and thriving in their education. About the Role As our Family Liaison Officer, you’ll be the vital link between home and school — offering practical guidance, emotional support, and advocacy for families who may be facing challenges. You’ll work collaboratively with pupils, staff, and external agencies to ensure every child feels safe, supported, and ready to achieve their full potential. This is more than a job — it’s a chance to make a genuine difference in the lives of our pupils and families every single day. Your Key Responsibilities • Build trusted relationships with families to promote positive engagement with Bricklehurst Manor School, • Act as the main point of contact for families needing advice, guidance, or support, • Identify and address barriers affecting attendance and wellbeing, creating tailored plans of action, • Liaise professionally with external agencies such as Social Care, NSPCC, Early Intervention Teams, Police, Housing, and Health Services, • Carry out home visits when required and maintain regular communication with families, • Attend and contribute to multi-agency meetings, ensuring coordinated and effective support for pupils, • Support senior leaders in identifying and addressing attendance concerns or patterns of absence, • Monitor and review pupil progress, attendance, and wellbeing data to inform interventions, • Act as Deputy Designated Safeguarding Lead (DDSL), keeping safeguarding knowledge and training current We’re seeking a compassionate, confident communicator who thrives on helping others and building strong, positive relationships. You’ll be someone who genuinely cares about making a difference — not just for pupils, but for their families and the wider school community too. You will bring: • GCSEs (or equivalent) in English and Maths, • Experience supporting children, young people, or families in a school or community setting, • A strong understanding of safeguarding, confidentiality, and child protection procedures, • The ability to work collaboratively with teachers, families, and multi-agency professionals, • Excellent organisational and communication skills with a calm, empathetic approach About the School Bricklehurst Manor School is a brand-new, co-educational SEMH school located in Wadhurst, East Sussex, for pupils aged 11–16. The school will cater for up to 60 pupils with Social, Emotional and Mental Health (SEMH) needs and associated additional needs. This is a unique opportunity to join the school at its inception, helping to shape the culture, ethos, and learning environment. With small class sizes and a strong focus on personalised support, Bricklehurst Manor School provides a nurturing, inclusive setting where every pupil can build confidence, resilience, and achieve their full potential. We are part of Acorn Education and can offer plenty of challenges along with a wide range of opportunities to develop your career. Acorn Education is the UK’s leading provider of specialist education for children and young people with special educational needs. As part of Outcomes First Group, we are leading our sector in creating and delivering innovative approaches that achieve measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. Why join Acorn Education? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward package including: • Life Assurance, • Pension scheme with options to increase your contributions, • A wide range of health, wellbeing, and insurance benefits, • 100’s of discount options valid in the UK and abroad, • Cycle to Work Schemes, • Electric Car Purchase Scheme, • Critical illness cover *You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. #1