Trabajos innovation manager en ThornabyCrear alertas

Packaging Development Manager Billingham (Home of McCoys, Wheat Crunchies, POM-BEAR, and more…) with regular travel to our Tanfield site. Full-time, on-site Join our snack-loving team We’re looking for a Packaging Development Manager to join us at KP Snacks. If you’re ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you – this could be your next big move. Who are we? We’re KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love – from Hula Hoops to McCoy’s. In the UK, we’re a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We’re proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. About the role This is a pivotal role in our Technical team, where quality is at the heart of everything we do. You will provide specialist expertise in Packaging Development and Optimisation at site level, ensuring our products are safe, high quality and consistent every time. You will work closely with Operations, Engineering, Procurement, R&D, Marketing and Project Teams to design and deliver best-in-class packaging solutions. From new product development to continuous improvement, you will play a critical role in optimising performance, reducing waste and supporting our sustainability agenda. This is a hands-on role where you will be actively involved in factory trials, production support and problem solving on the ground. You will also influence and develop others, building capability across site teams and helping embed a Right First Time culture. If you enjoy technical challenges, working cross-functionally and making a visible impact, this role offers the opportunity to shape packaging performance across our Site. What’s in it for you? We believe in rewarding our colleagues and helping them thrive. Here’s a flavour of what we offer: Competitive annual salary, annual salary review and annual bonus opportunity (target 7.5%), plus KP Pension Plan with up to 7% matched contributions and £6,000 car allowance 25 days holiday, with the option to buy up to five additional days, plus additional holiday after five years’ service Comprehensive healthcare including Single Cover Private Healthcare, Health Cash Plan, Digital GP and Employee Assistance Programme Electric Vehicle Car Scheme, supporting more sustainable and cost-effective travel KP4ME benefits platform with discounts, cashback and wellbeing support Enhanced family-friendly policies to support colleagues at every stage of life What will you be doing? Acting as the site packaging expert and technical lead Provide day-to-day support to production, acting as the go-to expert for packaging, troubleshooting issues in real time and coaching colleagues to build capability and strengthen understanding across the Site Designing, developing and optimising packaging solutions Create and implement fit-for-purpose packaging for new products, renovations and cost-saving initiatives, ensuring the right balance of quality, performance, cost and sustainability Leading end-to-end trial and launch activity Plan, coordinate and execute factory trials, including packaging travel tests, analyse results and support first production runs to ensure smooth scale-up and consistent Right First Time delivery Driving quality, compliance and process control Own packaging specifications, artwork approvals and technical documentation, while implementing robust process controls to reduce waste, defects, NRFT and consumer complaints Collaborating to deliver improvement, innovation and sustainability Work closely with cross-functional teams and suppliers to deliver projects, improve performance, support CAPEX activity and drive People and Planet goals across the Site We’d love to hear from you if you can bring: Strong experience in FMCG or manufacturing environments A background in food, beverage or consumer goods, with a solid understanding of factory operations and quality standards such as HACCP and BRC, and how these apply in a fast-paced Site Deep technical knowledge of packaging and materials Experience working with a range of packaging formats and materials, with a clear understanding of how they impact product quality, shelf life, line efficiency and consumer experience Hands-on trial, production and troubleshooting experience Confidence leading or supporting factory trials, analysing performance data and resolving technical issues on the line to deliver practical, sustainable improvements Analytical thinking and data-led decision making Ability to interpret technical and operational data, identify trends and root causes, and translate insight into clear actions that improve performance, reduce waste and optimise cost Strong collaboration, communication and influencing skills Proven ability to build effective relationships across Operations, Engineering, Quality, R&D and suppliers, with the confidence to challenge, coach and influence to achieve the right outcomes Our purpose At KP Snacks, we're passionate about creating happy snacking moments through our great tasting snacks and iconic brands. Every day, millions of people enjoy our products, including Hula Hoops, McCoy's, KP Nuts, Tyrrells, Skips, POM-BEAR and Butterkist, making us one of the UK's leading snack manufacturers. For decades, we've been delighting consumers by combining well-loved favourites with exciting innovations that reflect changing tastes and expectations. We're equally passionate about our people and committed to creating a workplace where everyone can grow, develop and make a real impact. As part of the Intersnack Group, one of the world's leading snack manufacturers, we combine global expertise with a shared commitment to creating happy snacking moments every day. We’re committed to inclusion We’re building a workplace where everyone belongs. If you don’t tick every box, we’d still love to hear from you – your unique perspective could be just what we need. And if there’s anything we can do to make the process easier for you, just let us know. #LI-SC1 #LI-Onsite

The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management • Lead Planner / Meeting Owner on events or programs of significance to the customer’s business, • Create/Revise program budgets to ensure M&IW forecast is attained, • Track client and individual program budgets to ensure M&IW forecast is attained, • Meet with key stakeholders to review time spent on projects, • Running client audits with M&IW Controller, • Alert meeting owner of any anticipated account/program budget variances, • Identify financial opportunities in post program billing, • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity, • Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes, • Responsible for document accuracy of operations team, • Responsible for final reconciliation accuracy and timeliness from planners, • Build pro-active relationships with high volume client meeting owners, • Lead various internal departments toward desired outcomes as specified in Service Level Agreement, • Plan meetings/events for the account as needed Account Management • Project Management with a consultative approach, • Responsible to implement the KPI/SLA Program for the Account, • Responsible for the strategic relationship for multiple decision makers, • Accountability for accuracy and timeliness of final reconciliation from planners, • Train planners on specific account processes, • Analyze/Improve operational systems and processes, • Develop and update all account forms and processes to meet client expectations, • Analyze/review time spent on projects vs. management fees for the account, • Qualify new meetings (as backup to the SAM), • Register new meetings into Cvent (as backup to the SAM), • Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM), • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM), • Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM), • Assist accounting in follow-up on past due invoices (as backup to the SAM), • Participate in applicable company and industry activities and events Business Development Responsibilities • Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners), • Up sell additional M&IW service opportunities, • Network with decision makers/management as appropriate, • Develop and maintain strong and highly ethical customer relationships, • Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Lead role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • A minimum of four years of experience in the travel industry, specifically in managing meetings/events, • Knowledge of virtual and hybrid event options, • Experience with managing the lifecycle of a program, including final reconciliation, • Knowledge of Cvent preferred, • Must be able to travel 35% of the time, including Internationally, • Proximity to client headquarters office preferred, • Experience working in a virtual office environment, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Lanyon and Cvent), • Outlook (email and scheduling) What we provide: • Competitive salary, • Paid holidays, • Pension Scheme, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home Who we are: Meetings & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 _ M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs.This role is both commercial and technical, our Customer Success team is measured on Net Dollar Retention. You will be responsible for managing a portfolio of Corporate & Enterprise accounts. Develop clear Success & Value Realisation plans, managing champions and aligning stakeholders to deliver business outcomes for the customer. Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Driving ARR and reducing risks across your portfolio. Oversee customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Deliver awe-inspiring presentations; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. You have significant experience in customer success, account management, or a similar role within a software/SaaS company. You have a proven track record of effectively managing a broad range of Corporate and Enterprise accounts, driving customer adoption, satisfaction, renewals, and expansion. You have experience with AI customer engagement strategies, automation technologies and platforms. You have a strong commercial mindset with the ability to take full ownership of revenue on the book of business, including renewals and expansion. You have curiosity in new technology adoption and enjoy working with best in class Products. You have excellent analytical skills to interpret customer data, identify trends, and uncover opportunities for growth and risk mitigation. You have outstanding communication and interpersonal skills, with the ability to build rapport and maintain strong relationships with customers at all levels. You are results-oriented with a proactive and strategic approach to problem-solving in a fast-paced, dynamic environment. Fluent in English. You are self-motivated and adaptable, with the ability to work both independently and collaboratively within cross-functional teams. Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme – save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment • Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations, • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet, • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community, • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission, • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. We’re beyond early-stage chaos, offering stability. We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation Trust-Based Vacation: Take as much time off as you need, when you need it. Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Flexible Work: Work how and where you do your best, with full autonomy over your day. Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. Private Medical Insurance: Fully covered health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’. Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one. Home Office Stipend: $200 for your ideal remote setup. Swag Welcome Gift: $70 credit to grab some merch. Reporting to: Senior Manager, Customer Success Location: Remote (UK or EU) OR London (Hybrid 2 days/week) Interviews: 4 Stages Start Date: ASAP Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together to leverage each other's skills and abilities, ensuring that our clients are successfully achieving their goals. We work as a close-knit, highly functional team and contribute to the wider business by working closely with Sales and Marketing to encourage business alignment. As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work with French-speaking clients day-to-day alongside a UK book. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through — guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. First 30 days — Get up to speed on the product, the business, and the tools and processes that'll set you up for success. By 60 days — Start building relationships. You'll arrange calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. These are added in blocks — eventually you'll manage up to 30 clients, depending on size. By 90 days — Alongside your Account Manager, you'll have conducted Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Day-to-day, you'll be driving engagement through monthly check-ins and contributing to Quarterly Business Reviews — co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. You'll act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. By 12 months — You'll have delivered an exceptional client experience, targeting 90%+ gross revenue retention. You'll have proved value on existing subscriptions and scoped out upsell opportunities for Account Management. By 18 months — You'll have a proven track record as an Adthena CSM, with a clear path ahead — whether that's growing as an individual contributor or stepping into management. Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. You’ll work closely with: Simon Koehli Director, Customer Success - EMEA _ Stephanie Richardson Senior Manager, Customer Success - EMEA _

The Role PebblePad and myday help universities create meaningful digital learning experiences and connected campuses. PebblePad enables institutions to support authentic assessment, professional development, and reflective learning through portfolio-based pedagogy. myday provides the digital campus platform that connects students with the services, systems, and communities that shape their university experience. Together, we partner with universities globally to improve student success, engagement, and employability. We are looking for a commercially focused Customer Success Manager who can strengthen institutional partnerships, drive adoption, and unlock expansion opportunities. This is a commercially focused Customer Success role, with responsibility for both customer outcomes and revenue growth. This role will drive retention, expansion, and strategic growth across a portfolio of education customers in the EMEA region. You will act as the primary strategic partner for institutions, ensuring they realise value from PebblePad and myday while identifying opportunities to expand usage across faculties, departments, and institutional initiatives. Success in this role is measured through renewals, account growth, product adoption, and long-term customer advocacy. About You We are looking for someone who combines commercial thinking with strong relationship skills and an understanding of education. You will be comfortable engaging senior university stakeholders while identifying opportunities to grow partnerships. You will be proactive, commercially curious and confident in taking ownership of your accounts. You will enjoy understanding a customer's wider goals and finding ways to connect those goals to the value our products can provide. Must-Have Experience • 3+ years' experience in Customer Success, Account Management, Strategic Account Management, Commercial Partnerships or a similar customer-facing commercial role., • Proven experience managing and growing a portfolio of SaaS accounts., • Demonstrable experience contributing to or owning renewals, retention and/or expansion revenue., • Experience managing complex accounts with multiple stakeholders and decision-makers., • Strong stakeholder management skills, with experience engaging senior-level contacts., • Proven ability to identify customer needs, risks and commercial opportunities., • Excellent communication, presentation and relationship-building skills., • A strong commercial mindset and understanding of revenue and retention drivers., • A proactive, organised and accountable approach to managing a portfolio of customers., • Comfortable using data, customer insight and performance metrics to inform priorities and decisions., • Ability to navigate complex organisations. Nice-to-Have Experience • Experience working with universities, colleges or the wider education sector., • Experience managing accounts across multiple products or solutions., • Experience developing customer advocates, case studies, references or conference speakers., • Understanding of higher education priorities such as student experience, employability, digital transformation, curriculum development or professional identity., • Experience working with customers across multiple countries. Key Responsibilities • Account Ownership & Commercial Growth, • Own a portfolio of university accounts across EMEA, • Drive renewals and expansion revenue across PebblePad and myday, • Develop strong account plans for each customer, identifying opportunities, risks and strategic priorities., • Identify and develop opportunities for:, • Faculty-level expansion, • Additional programmes or departments, • Cross-product adoption (PebblePad ↔ myday), • Institutional strategic initiatives, • Proactively identify opportunities to increase the value customers receive from our products., • Partner closely with Sales to convert key expansion opportunities into revenue, • Maintain a clear understanding of the commercial position, renewal status, risks and growth potential of each account. Strategic Customer Partnership Act as a strategic partner and trusted advisor, helping customers identify opportunities to maximise the value of their investment. • Build trusted relationships with senior stakeholders including:, • CIOs, • Directors of Digital Education, • Learning & Teaching leaders, • Student Experience leadership, • Support institutions in aligning PebblePad and myday with strategic priorities such as:, • Employability and professional identity, • Competency-based education, • Digital student experience, • Curriculum redesign Adoption & Value Realisation • Work with customers to develop adoption strategies and increase engagement across their institution., • Ensure customers achieve measurable value from PebblePad and myday, • Monitor product adoption and engagement, • Identify risks early and implement success plans, • Lead business reviews demonstrating impact and outcomes Customer Advocacy • Build strong relationships that encourage customers to actively advocate for PebblePad and myday. Identify opportunities for:, • Case studies, • Conference presentations, • Peer-to-peer references, • Support the broader PebblePad community through engagement and knowledge sharing Cross-Functional Collaboration • Work closely and collaborate with the following internal teams to ensure customers receive a consistent and high-quality experience., • Sales, • Product, • Professional Services, • Demand Generation, • Share customer insight across the business and provide feedback on product development and market trends, • Support institutional pilots and strategic initiatives Key Metrics for Success • Net Revenue Retention, • Gross Revenue Retention (GRR), • Non-Recurring Revenue (Professional Services), • Expansion revenue, • Product adoption and engagement, • Customer satisfaction and advocacy Skills & Approach We're looking for someone who is: • Commercially curious – naturally looks for ways to create additional value for customers and grow accounts., • Customer-focused – genuinely motivated by helping customers achieve their goals, rather than simply managing the relationship., • Proactive – anticipates customer needs and risks rather than waiting for issues to arise., • Strategic – understands the wider institutional context and connects our products to customer priorities., • Confident and credible – comfortable engaging senior stakeholders and challenging customers constructively when appropriate., • Collaborative – works effectively across Sales, Product, Professional Services and Demand Generation., • Organised and accountable – able to manage competing priorities across a portfolio of complex accounts., • Curious and adaptable – willing to learn, ask questions and develop a strong understanding of our products, customers and market., • Relationship-driven – builds trusted, long-term partnerships and understands the importance of customer advocacy. Why Join PebblePad • Work with leading universities globally, • Be part of a mission-driven company improving learning and student experience, • Help shape the future of digital education and campus engagement, • Join a collaborative and passionate team working at the forefront of EdTech innovation, • Work in a role where you can have a direct impact on customer outcomes and business growth. What Success Looks Like in Year One • Strong relationships established with key accounts, • Account plans for every single account including opportunities for expansion and mitigation plans for risks, • >95% renewal of existing ARR, • Expansion of PebblePad or myday into additional faculties or programmes >110% Net Retention Revenue, • Increased institutional adoption and engagement, • Development of customer advocates and case studies Additional Information The role is full time and remote. Some travel will be required to customers, conferences, and company events. As an international organisation operating across multiple time zones, occasional work outside standard business hours will be required to support our global customers and teams. We believe in inclusion and diversity and are proud to be an equal opportunities employer.

About Uplisting What started in the UK in 2017 is now a fast-growing platform designed to be the go-to solution for hosts and operators who want to streamline their operations and unlock growth. From automated messaging to channel management, from task coordination to financial reporting, Uplisting gives users the reliability and simplicity they need to run professional, efficient, guest-ready businesses. Our mission is simple: to empower the next generation of short-term rental creators by providing flexible, user-friendly, and technology-driven tools that remove friction and spark innovation. Whether someone is managing their first property or scaling a portfolio, we’re here to help turn ambition into sustainable success. In 2023, Uplisting joined the AirDNA community, a collaboration that strengthens our ability to support hosts at every stage of their journey. By combining Uplisting’s powerful operational toolkit with AirDNA’s world-class market intelligence, we’re helping entrepreneurs make smarter decisions, grow faster, and operate with confidence across Airbnb, Vrbo, and beyond. The AirDNA team We’re a curious, driven, and kind group of humans who genuinely love what we do. Our values - Happy, Hungry, Honest - guide how we show up for our customers and for each other. Want to see what that looks like in action? You’ll get a feel once you meet us. We welcome applicants from all backgrounds and encourage you to apply even if you don’t check every box. Passion, potential, and perspective matter here. Together, we’re building a complete ecosystem for short-term rental success - from investment to day-to-day operations. The Role We’re looking for a Fullstack Software Engineer. Join a team modernizing Uplisting's core product. You'll ship end-to-end features that measurably improve the day to day for hosts and property managers, help migrate our front end from Ember to React, and strengthen the connection between Uplisting's operations platform. • Ship production-ready code across the full stack, from API and data layer to UI., • Collaborate on the upcoming migration from Ember to React., • Diagnose and fix scaling, performance, and reliability issues on our platforms., • Own features end-to-end. From pitch to production., • Set the bar on code quality through reviews, testing standards, and clear documentation., • Mentor engineers on React best practices and help shape our technical roadmap., • Use AI tools to speed up your own work and share what works with the team., • Work on Partner integrations with large companies such as AirBnB, Booking.com, VRBO, • 4+ years of professional full stack experience shipping and operating production systems., • Strong React and TypeScript skills, plus solid back-end fundamentals (APIs, data modeling, relational databases)., • Hands-on experience with testing, CI/CD, and basic observability (logs, metrics, alerts)., • A track record of working on/leading non-trivial migrations or modernization work on a live product., • Clear written and verbal communication skills - you can explain trade-offs to engineers and non-engineers alike., • Practical, daily use of AI tools in your workflow, with the judgment to verify what they produce., • Experience with Ember.js or migrating front-end frameworks, or a polyglot with Front End frameworks., • Background in short-term rental, property management, travel, or hospitality tech., • Experience operating multi-tenant SaaS at scale, including performance tuning., • Familiarity with AWS, Heroku, containers, and infrastructure-as-code., • Prior experience formally mentoring other engineers., • Familiarity with the Shape Up methodology, • Ruby (Hanami), • Ember JS, • PostgresQL, • AWS, • Heroku, • Typescript, • React Native, • Terraform, • Any hire made outside of Spain would be a full-time contractor. Benefits for remote UK contractors include:, • OTE salary range: 50,000 - 65,000 GBP (yearly), • Flexible remote environment, • Continuing education stipend, • Language lessons with Preply (French-Italian-Spanish), • A friendly, collaborative team that values clear communication, • Opportunities for growth, mentorship, and learning new technologies, • A mission-driven product with real user impact, • First stage: Virtual interview with the People Team + Hiring Manager (30min), • Second stage: Tech test, • Final stage: Meet the General Manager + Hiring Manager (Online - 30min), • Post-offer / Pre-employment: Reference and employment verification check, • Ideal start date: Q2 2026 £50,000 - £65,000 a yearAirDNA seeks to attract the best-qualified candidates who support the mission, vision and values of the company and those who respect and promote excellence through diversity. We are committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, creed, religion, sex, age, national origin, citizenship, sexual orientation, gender identity and expression, physical or mental disability, marital, familial or parental status, genetic information, military status, veteran status or any other legally protected classification. The company complies with all applicable state and local laws governing nondiscrimination in employment and prohibits unlawful harassment based on any of the aforementioned protected classes at every location in which the company operates. This applies to all terms, conditions and privileges of employment including but not limited to: hiring, assessments, probation, placement, benefits, promotion, demotion, termination, layoff, recall, transfer, leave of absence, compensation, training and development, social and recreational programs, education assistance and retirement. We are committed to making our application process and workplace accessible for individuals with disabilities. Upon request, AirDNA will reasonably accommodate applicants so they can participate in the application process unless doing so would create an undue hardship to AirDNA or a threat to these individuals, others in the workplace or the company as a whole. To request accommodation, please email _. Please allow for 24 hours to process your request. By applying for the above position, you will confirm that you have reviewed and agreed to our _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Course Developer & Skills Coach – Service Designer Apprenticeship (Level 6) Contract: Full-time Location: Remote (UK) with occasional in-person meetings and workshops in London Salary: £37,500 – £40,000 per annum, dependent on experience Start Date: ASAP Closing Date: Sunday 24th May 2026 (We may close this advert early if we receive a high volume of suitable applications. We encourage early applications.) Join KnowledgeBrief At KnowledgeBrief, we believe in the joy of learning. For over 20 years, we’ve supported organisations and professionals to grow through evidence-based leadership, management, and professional development programmes. Our approach combines academic insight with practical application, delivered through our innovative platform and expert-led programmes. We are a values-driven organisation, committed to authenticity, high-quality learning, and creating meaningful impact for our learners, clients, and colleagues. About the Role We are looking for an experienced and passionate Service Designer to join our Operations team as a Course Developer & Skills Coach for the Level 6 Service Designer apprenticeship programme. This role works closely with the Curriculum Innovation Manager, Digital Learning Team, and wider Operations function to design and deliver engaging apprenticeship learning experiences aligned to the ST0894 Service Designer standard. You will play an important role in shaping the learner journey from curriculum design through to delivery, coaching, and EPA preparation. This is an opportunity to help professionals develop the skills to design, prototype, and improve services that create meaningful impact for users and organisations alike. As part of a growing and evolving curriculum team, you will contribute to the continuous improvement of our programmes, digital learning experiences, and learner outcomes. Key Responsibilities • Design and develop curriculum content aligned to the Service Designer apprenticeship standard and EPA requirements, • Deliver engaging workshops, coaching sessions, and group learning experiences, • Support learners to apply service design principles within real workplace contexts, • Collaborate with the Curriculum Innovation Manager and Digital Learning Team to create high-quality learning materials and assets, • Monitor learner progress, conduct tripartite reviews, and support learners towards successful completion and EPA readiness, • Contribute to standardisation, quality assurance, and continuous improvement activity across programmes, • Build positive relationships with learners, employers, and colleagues across the organisation, • Maintain accurate learner records and support compliance requirements Experience, Skills & Qualifications Essential • Occupational experience in service design, UX, or a related field, • Strong understanding of user research, journey mapping, service blueprinting, prototyping, and systems thinking, • Experience designing learning, curriculum, or training materials, • Experience coaching, mentoring, or supporting professionals in development, • Strong understanding of adult learning principles, • GCSE English and Maths (or equivalent) Desirable • Degree in service design, UX, design, or a related discipline, • Teaching qualification such as AET, DET, or PGCE, • Assessment or quality assurance qualification such as CAVA or IQA, • Experience delivering apprenticeship standards, • Experience using digital learning tools or platforms Interpersonal Fit We’re looking for someone who: • Is aligned with our values and culture, • Brings curiosity and a passion for learning, • Communicates clearly and builds strong relationships, • Takes ownership and delivers with quality, • Works collaboratively and supports others Why Work With Us? At KnowledgeBrief, we are committed to creating an environment where people feel supported, challenged, and able to grow. You’ll benefit from: • Dedicated monthly CPD time to support your development, • 5.6 weeks’ annual leave plus bank holidays, • Two-week company closure over Christmas and New Year, • Company sick pay, • Access to our Employee Assistance Programme and wellbeing support, • Opportunities to contribute to cross-team projects and organisational growth, • A remote-first environment with opportunities to connect in person Our Commitment to Safer Recruitment and Inclusion KnowledgeBrief is committed to safeguarding and promoting the welfare of learners, and all colleagues are expected to share this commitment. Offers of employment are subject to pre-employment checks, including right to work, references, and DBS check. We are an equal opportunities employer and welcome applications from all backgrounds. Reasonable adjustments are available throughout the recruitment process. Application Process • Submit your CV via BambooHR, • Initial screening with the People & Culture Team, • Interview stage(s) with the hiring team during the week commencing 25th May 2026, • Final decision and feedback We aim to keep our recruitment process timely, transparent, and respectful. Ready to Apply? If this opportunity aligns with your experience and aspirations, we would love to hear from you. Please submit your CV and we will be in touch. The Hiring Team KnowledgeBrief

Job Title: SHEQ Co-ordinator Location: Middlesbrough - Office Based Salary: Competitive Job Type: Permanent - Full Time The Company: Established in 1981, Bulkhaul Ltd is one of the world's leading independent ISO tank operators, a global leader in the transportation of bulk liquids and gases with representation in more than 150 countries worldwide. We have built a reputation of operational excellence delivering high-quality exceptional services and are committed to the highest standards of safety, quality, and environmental responsibility. As part of our continued growth, we are seeking a proactive and knowledgeable SHEQ Officer to support the implementation, development and continuous improvement of our Safety, Health, Environment, Quality and Security practices. Role: We are looking for an individual who can demonstrate commitment to their values and business goals as well as being flexible, innovative and team focused. This is a hands-on, multi-faceted position that requires a proactive and organised individual with a strong understanding of SHEQ principles. You will be supporting the SHEQ Manager ensuring our high standards in Health & Safety, environmental impact and quality management for the business are consistently met and continuously improved through best practice whilst maintaining certification & compliance in accordance with ISO 9001, 14001 & 45001. Roles and Responsibilities: Provide support to the SHEQ Manager Conduct regular safety audits, workplace inspections, and risk assessments across all departments. Managing & maintaining the company's SHEQ controls and policies in accordance with ISO 9001, 14001 & 45001 standardisation requirements. Monitor and report on SHEQ performance metrics and contribute to departmental improvement plans. Deliver safety inductions and training to promote a strong safety culture. Review & draft company Risk Assessments, Procedures, Policies & Processes. Provide updates to senior managers around SHEQ issues. Identify trends in relation to business behaviours and practices. Ensure compliance with all relevant SHEQ legislation, company policies and procedures. Review and assess ISO audit reports and oversee corrective actions with SHEQ Manager. Assist in customer complaint investigations & corrective actions. Required Experience: Minimum of 2 years' experience in a SHEQ role or in a similar capacity Strong working knowledge of UK SHEQ legislation and best practice. NEBOSH General Certificate (essential); Fire Safety or Environmental qualification (desirable). ISO 9001/14001/45001 experience. Conducting internal/external audits. Conducting risk assessments. Excellent communication and interpersonal skills, with the ability to influence and advise professionally at all levels. Accurate and professional written skills. Microsoft Office skills including competency in Excel, Word, Power Point, and a willingness to learn and adopt modern technologies. Encourages an environment where continuous improvement is paramount. What We Offer: Various Pension Schemes. Employee assistance and wellbeing program Private Health Cover, with access to a Digital GP. Death in Service Benefit. 25 days holiday per annum plus all statutory bank holidays. Annual Pay review. A supportive and collaborative work environment. Excellent office facilities on a site with 24 hr security. Secure onsite parking. Own transport is recommended due to location (public transport services are available). Please note that any offer of employment will be subject to satisfactory previous employment history and verification of education and work eligibility. Bulkhaul Limited is an equal opportunity and disability confident employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Bulkhaul Limited and contribute to a team that values dedication, innovation, and excellence in global logistics! Please click APPLY to be redirected to our careers page to complete your application. Candidates with the relevant experience or job titles of: H&S Advisor, Health and Safety Officer, EHS Advisor, Environmental Safety Officer, Senior SHEQ Officer, NEBOSH, SHEQ Advisor, Health and Safety Officer will also be considered for this role. TPBN1_UKTJ

Factory Technical Manager Middlesbrough (South Bank) Competitive Salary + Benefits Drive Technical Excellence in a Fast-Paced Food Manufacturing Environment At The Compleat Food Group, we're on a mission to create food to feel good. As we continue to grow, we're looking for an experienced and ambitious Factory Technical Manager to join our South Bank site in Middlesbrough. This is a key leadership role where you'll take ownership of the site's technical performance, ensuring the highest standards of food safety, quality, compliance, and customer satisfaction. Working closely with the Head of Technical and Site Leadership Team, you'll play a pivotal role in delivering our technical strategy while driving a culture of continuous improvement across the factory. What You'll Be Doing As Factory Technical Manager, you'll lead the site technical function and provide expert guidance across the business to ensure products consistently meet customer, retailer, legal, and company requirements. Key responsibilities include: Leading and developing a high-performing factory technical team. Driving food safety, quality, legality and compliance across the site. Managing retailer relationships and delivering outstanding technical customer service. Leading customer audits, certification audits and site visits. Delivering technical improvement plans and quality initiatives. Using technical data and KPIs to identify opportunities and drive continuous improvement. Working collaboratively with Operations, Engineering, NPD, Commercial and Supply Chain teams. Maintaining and enhancing BRC and retailer accreditation standards. Supporting product development and process improvements from a technical perspective. Deputising for the Head of Technical when required. What We're Looking For We're seeking a technical leader who combines strong food manufacturing experience with excellent people management and stakeholder engagement skills. You'll ideally have: Degree qualification in a Food Science or related discipline. HACCP Level 3 and Food Safety Level 3 qualifications. Lead Auditor qualification. Experience within a fast-paced food manufacturing environment, ideally chilled foods. Strong knowledge of UK retailer standards, Codes of Practice and BRC requirements. Proven experience leading retailer and certification audits. Experience managing factory-facing technical or quality teams. A track record of improving technical standards, quality performance and customer satisfaction. Excellent communication, influencing and relationship-building skills. Why Join The Compleat Food Group? This is an exciting opportunity to join a growing food business where quality, innovation and customer service are at the heart of everything we do. You'll have the opportunity to: Influence technical strategy at site level. Lead and develop a talented technical team. Work with some of the UK's leading retailers. Drive meaningful improvements across quality, food safety and factory performance. Be part of a collaborative and ambitious leadership team. If you're passionate about food safety, quality excellence and leading high-performing teams, we'd love to hear from you. Apply today and help us create food to feel good. TPBN1_UKTJ

Permanent | Multi-Site (North East & Scotland) | Hybrid Working | £50,000 – £63,000 with car allowance of £491 per month We are seeking an experienced Environment Manager to lead the development and implementation of a newly evolving environmental function across a highly innovative, multi-site technology and manufacturing organisation. This is a unique opportunity to build and shape environmental management from the ground up. Operating across R&D, pilot-scale manufacturing, GMP facilities, and innovation programmes, you'll play a critical role in ensuring environmental compliance while enabling responsible innovation and supporting the business in developing new technologies and capabilities in a safe, compliant, and sustainable manner. The successful candidate will lead the development of an environmental management framework aligned with ISO 14001, whilst acting as a trusted advisor to operational, technical, commercial, and leadership teams. This is not simply a compliance role. We're looking for someone with the confidence and experience to identify opportunities, challenge thinking, and help unlock innovative solutions within complex regulatory environments. • Lead the development, implementation, and continual improvement of the organisation's Environmental Management System (EMS), • Shape environmental governance, standards, and policies across multiple sites, • Support the integration of environmental considerations into decision-making, operations, R&D activities, and future business growth, • Act as the organisation's environmental subject matter expert and key advisor to senior stakeholders, • Lead environmental permitting activities, including permit applications, variations, maintenance, and compliance management, • Develop strong working relationships with regulatory bodies including the Environment Agency and SEPA, • Interpret environmental legislation and permit conditions, translating them into practical operational controls, • Lead inspections, audits, regulatory engagement, and compliance activities across multiple sites, • Support sustainability initiatives including:, • Carbon management and Net Zero activities, • Environmental impact reduction programmes, • Contribute to ESG reporting, performance monitoring, and sustainability strategy development, • Identify opportunities to embed environmental thinking into customer projects and innovation programmes, • Support the development of circular economy initiatives and social value activities, • Provide environmental oversight across multiple technical and manufacturing sites, • Develop KPIs, dashboards, reporting frameworks, and environmental performance metrics, • Conduct audits and assurance activities to identify risks and improvement opportunities, • Support site leaders with environmental incident management and corrective actions, • Support commercial, technical, and bid teams in assessing environmental requirements within new opportunities, • Ensure new projects and technologies are developed in compliance with environmental obligations, • Help identify practical solutions to complex environmental challenges within innovative and evolving technologies, • Balance operational requirements, regulatory expectations, and commercial objectives across diverse stakeholder groups You are an experienced environmental professional who combines strong technical and regulatory knowledge with commercial awareness and a pragmatic approach to problem-solving. You'll bring: • Significant experience in an environmental leadership or management role, • Strong knowledge of environmental permitting and UK environmental legislation, • Experience operating within regulated industrial, technical, manufacturing, energy, chemical, pharmaceutical, or engineering environments, • Demonstrable experience implementing and managing Environmental Management Systems aligned to ISO 14001, • Strong stakeholder management and influencing skills, • Experience working with regulators, inspections, audits, and compliance activities, • The ability to balance environmental compliance with business growth and innovation objectives, • Chartered Environmentalist status or professional membership of IEMA, ISEP, IES, or equivalent, • ESG and sustainability reporting experience, • Circular economy, waste reduction, or resource efficiency programmes, • Experience within science, manufacturing, R&D, advanced technology, GMP, chemical processing, or technically complex environments, • Experience working with emissions, solvents, waste management, or environmental permits in regulated settings, • Opportunity to create and shape a new environmental function, • Influence environmental strategy across multiple sites and technologies, • Work closely with senior stakeholders and operational leaders, • Support cutting-edge innovation projects and emerging technologies, • Significant opportunity to leave a lasting impact on organisational environmental performance, • Regular travel across sites in the North East and Scotland, • Significant presence at operational and technical locations as required, • Flexible approach to working arrangements This is a rare opportunity for an ambitious environmental professional to build something meaningful. You'll be joining at a pivotal point where environmental expectations, sustainability priorities, and business growth are converging. In this newly created role, you'll have the opportunity to shape the environmental agenda, establish best practice, and work collaboratively with colleagues across the business to strengthen sustainability, compliance, and future innovation #J-18808-Ljbffr

Knowledge. Passion. Pace. We see more than just contracts. Robertson Facilities Management (RFM) provides hard and soft FM services, grounds maintenance and energy services for single and multi-site locations throughout the UK. We work across sectors including education, healthcare, emergency services and commercial, assuring our customers of high-quality, best value and a sustainable approach. RFM has grown significantly since its inception in 1999, with a turnover of £181m for FY2025 and employs more than 1500 people. We are now on a growth trajectory, with ambitious plans to grow the business to £300m turnover by 2030. Our plans for growth require RFM to 'make the market', and to be at the forefront of high value opportunities in the FM marketplace. Contract Manager (PFI contract) Location: Redcar Salary: Competitive with benefits What you'll do: • Lead, provide direction and day to day management to a multi-disciplinary FM and project delivery team to the highest standards meeting client and contractual requirements and expectations., • Implement Robertson's integrated policies on Quality, SHEQ in conjunction with support teams and the client's requirements., • P&L accountability for the contract, aligned to budgets, business objectives and contract requirements., • Own, manage, and develop all risk including mitigation and opportunity in line with Robertson processes and procedures inclusive of operational jeopardy management., • Management and oversight of relevant CAPEX, OPEX and life cycle budgets and plans in line with commercial and operational requirements., • Ensure defined H&S responsibilities and accountability are established and regular reviews are undertaken, • Champion a continuous improvement programme and identify issues to drive forward contract development, including but not limited to; innovation, best practice and in line with Robertson processes., • Encourage, coach, support and manage the effective performance of people and develop them to meet personal and contract requirements. What you'll need: • Demonstrable experience managing multi-disciplined FM teams and contracts, preferably within public sector, • Financial and commercial qualifications would be beneficial, alternatively demonstrable skills and experience in managing complex budgets and commercial/legal matters., • Ability to work on own initiative in a structured logical approach., • A recognised health and safety qualification e.g. IOSH, • Strong people leader with the ability to involve and engage others., • Able to demonstrate proficiency in the use of CAFM systems., • A full driving licence and a willingness to travel are essential to the post. Who we're looking for: People are at the heart of everything we do and achieve at Robertson. To fit right into the team you'll aim for excellence and have positive determination, working collaboratively towards our shared goals; create clarity around complex or technical issues, confident in your decisions and quick to adjust to unexpected challenges; and help us make progress towards the best, most sustainable future, for ourselves and our communities. Joining us isn't just about seeing things our way. It's also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here's what that means... Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard. Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver. Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters. Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit. We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson. • Company car or allowance, • Private medical cover - self and partner, • 33 days annual leave (pro rata for part time positions), • Private pension, • Life assurance, • Cycle to Work scheme, • Rewards platform for discounts with retailers, supermarkets, restaurants and more, • Annual flu vaccine, • Free Health & Wellbeing advice When it comes to diversity and inclusion, we see things differently at Robertson. We're a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That's why we're working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves. #J-18808-Ljbffr

Wolviston Management Services are recruiting on behalf of Tioxide Materials Ltd for a Cash Manager to join their Finance team at their head office in Stockton-on-Tees. Please see details below: The Cash Manager, reporting to the Accounting Director, will be responsible for cash management operations, cash flow, liquidity, banking operations, short-term forecasting and treasury control activities across the UK businesses. The role will work closely with Finance colleagues, banks, financial institutions and internal and external audit teams to ensure effective cash management, strong internal controls and accurate reporting. • Manage weekly short-term cash flow forecasting, working with Accounts Receivable, Source to Pay and wider business teams., • Consolidate cash forecasts to support senior management decision-making., • Investigate material variances against forecast and support improvements in forecast accuracy., • Prepare and initiate treasury payments, ensuring appropriate approvals are in place., • Confirm and verify transactions with banking partners., • Reconcile and resolve discrepancies between company records and banking partners., • Manage bank account administration, including account openings, closures, mandates and signatory reviews., • Support banking system activity, including SAP and online banking platforms., • Ensure bank statements are uploaded into SAP and clearing accounts are accurately maintained., • Support banking interface projects, including secure payment file and statement transfer processes., • Prepare analysis and reporting on cash, liquidity, forecasts and balances., • Maintain effective treasury controls and support improvements to the control environment., • Manage and monitor FX transactions using approved providers., • A degree in finance, business or a related subject., • A recognised treasury or accounting qualification, or willingness to study towards one, such as CTP, FCT, AMCT, CIMA or ACCA., • At least five years experience in a multinational treasury environment., • Practical experience in treasury back-office and middle-office activity., • Good knowledge of treasury operational and regulatory controls., • Understanding of international payments, SWIFT messages, foreign currency transactions, money market transactions, letters of credit and bank guarantees., • Strong Excel, PowerPoint, financial analysis and modelling skills., • Excellent communication skills, with the ability to explain treasury matters clearly to non-specialists., • Confidence in making decisions under pressure., • A flexible, proactive approach and the ability to manage multiple priorities., • Knowledge of SAP would be advantageous. We offer a Workplace Pension Scheme via Legal & General. There is a 4% minimum employee contribution, and the company will match your own contributions up to a maximum of 8%. We also allow employee Additional Voluntary Contributions to help you save for the future. Private Medical Insurance (optional), Life Assurance and Income Protection are all included as contractual benefits with us, providing desired security where it matters most. Tioxide manufactures premium-performance titanium dioxide (TiO2) pigments, marketed under the TIOXIDE and DELTIO brands, and supplied to customers worldwide across a range of essential applications. Headquartered in Stockton-on-Tees in the UK, Tioxide combines more than 50 years of manufacturing heritage with advanced technical expertise, strong customer partnerships and a commitment to continuous innovation. As a wholly owned subsidiary of LB Group, the world s leading TiO2 pigment and titanium sponge manufacturer, Tioxide is entering an exciting new chapter. As the business continues to evolve, we are welcoming new talent to help build on our strong heritage and contribute to our future success. At Tioxide, you ll have the chance to make a real impact in a business where people work together, take ownership, deliver on their commitments and continually look for better ways of doing things. Whether you re starting your career or bringing years of experience, you ll be joining a business with a proud history, a supportive team and a clear vision for the future. #J-18808-Ljbffr

Locations: YO, DN Are you a qualified Dual Fuel Smart Meter Engineer looking for excellent earning potential, structured work and the security of working directly for an established energy supplier? At Utilita, we’re growing our award‑winning Field Services team. Join one of the UK's fastest‑growing energy suppliers and a business that has been recognised as one of the UK's Top 50 Best Workplaces for four consecutive years. • You’ll receive a base salary of £38,993, alongside uncapped earning potential and a variety of opportunities to boost your overall earnings, including:, • On‑call payment: Receive £330 for each on‑call week, based on an average rota of one week in five. (OTE of £42,293 just with the base salary and conducting mandatory on call requirements), • Industry‑leading installation bonus: Benefit from an uncapped installation bonus of £25 per meter or £50 per dual installation once you have completed a minimum of four installations in a day, with additional work opportunities available to further enhance your earnings., • London weighting: Receive an additional £2,000 annual allowance if you live within the M25., • Enhanced overtime: Enhanced overtime rates for Sunday working. Alongside your salary and uncapped earning potential, you will receive 25 days' annual leave plus bank holidays, a healthcare scheme, mental wellbeing support, access to 24/7 GP and counselling services, and a generous pension scheme. You will also receive one paid volunteering day each year and have opportunities to win tickets to events at Utilita‑sponsored arenas and football matches. • A schedule that supports your work‑life balance. We understand that a great Smart Meter Engineer role is not just about salary. It is also about having a structured working day and being able to plan your life accordingly. You will be scheduled an average of 4 jobs per day, with an average travel time to jobs of approximately 35 minutes between appointments. We aim to schedule your work several weeks in advance, giving you greater visibility of your schedule. This helps you plan life outside work while still giving you the opportunity to take on additional work when it suits you., • First‑class training and support. Your journey will begin at our award‑winning training academy in Warrington, where you will receive a comprehensive induction. You will then receive ongoing mentoring to help you strengthen your knowledge, understand our processes and confidently adapt to the Utilita way of working., • A team that keeps you connected. We understand that working in the field can sometimes feel isolating, which is why creating a connected and supportive environment is so important to us. Through regular manager check‑ins, access to technical experts, collaborative colleague networks and ongoing communication, you’ll always have the support you need and someone to turn to throughout your working day. As a Dual Fuel Smart Meter Engineer, you will represent Utilita in customers' homes, installing smart meters safely and professionally across domestic properties. You will play an important role in delivering our customer‑first approach, providing a positive experience while maintaining high standards of safety, quality and service. • Smart Metering qualifications, including CCN1 or CMA1 and MET1, or equivalent., • At least 12 months experience working as a Dual Fuel Smart Meter Engineer., • A valid full UK driving licence. Founded in 2003, Utilita Energy was created to challenge the Big Six energy suppliers by offering a fair and flexible service that is good for both the pocket and the planet. As the first supplier to install a Smart Meter back in 2005 and kick‑start Britain’s smart meter revolution, we continue to invest in smart technology and look for new ways to improve our services through innovation. We are also committed to sustainability, with an ambition to become a Net Zero business by 2030. We believe everyone can make a meaningful impact through small, positive changes. Our values are simple but powerful: Fairness. Smart. Sustainability. Our employees and customers come from all walks of life. We are committed to championing diversity, creating an inclusive culture and providing an environment where you can be your authentic self. Utilita is part of the Luxion group which comprises Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd. #J-18808-Ljbffr

Our client is a UK business software company. Our client's IT Managed Services business helps customers modernise and run their datacentre and Azure environments. The Professional Services function delivers structured, outcome driven technical engagements that help customers design, implement, and optimise their infrastructure, spanning both on premises datacentres and Microsoft Azure. This is a hybrid, delivery focused, customer facing role covering datacentre infrastructure and Microsoft Azure. You will implement and migrate infrastructure across Windows Server, virtualisation and compute platforms, storage, clustering, backup, and disaster recovery, and deliver Azure infrastructure and hybrid identity workloads alongside them. Working knowledge of Microsoft 365 is desirable. You will work closely with pre-sales, Principal Consultants, Architects, and operational teams to deliver high quality, supportable solutions aligned to agreed standards. • Provide hands-on design and delivery expertise across datacentre, hybrid, and Azure environments, acting as the customer's main technical point of contact during engagements., • Support pre-sales engagements, contributing to solution definition, technical assurance, and scoping of infrastructure, migration, and business continuity opportunities., • Take handover of solution designs from Pre-Sales Architects, review the agreed scope, define how the solution will be delivered, and flag any gaps or out-of-scope requirements before delivery begins., • Implement and deploy secure, resilient, well-documented Microsoft Azure infrastructure and hybrid identity solutions, including landing zones, virtual machines, storage, networking, hybrid connectivity, Entra ID, and Azure Monitor, aligned to the Azure Well-Architected Framework and operational support standards., • Design and deploy Windows Server platforms and core directory services, including Active Directory Domain Services, Group Policy, DNS, DHCP, certificate services, and hybrid identity through Entra Connect., • Design and deploy resilient compute and storage platforms, including failover clustering, high availability, shared and software-defined storage, and the backup and replication that underpins them., • Lead and support migration of customer server estates, including physical-to-virtual, virtual-to-virtual, datacentre relocation, and migration of workloads into Microsoft Azure., • Deliver backup and disaster recovery solutions, including our client BaaS and DRaaS services, replication tooling, RTO/RPO design, and DR testing., • Implement security hardening and compliance baselines, including CIS hardening, PKI, encryption at rest and in transit, and access control., • Contribute to automation and standardisation using Terraform, PowerShell, agreed runbooks, and reference architectures., • Deliver engagements to agreed time, cost, and quality targets, communicating progress, risks, and dependencies clearly and flagging scope change early., • Work with operational teams to ensure environments are supportable, resilient, and well documented., • Produce clear, structured technical design documentation and support service handover activities., • Act as an escalation resource for complex infrastructure incidents and technical challenges., • Build trust and long-term relationships with customers as a representative of the wider business., • Ability to advise customers on practical AI use cases, risks, and governance considerations., • Experience using AI-assisted tools responsibly to improve solution design, documentation, or operational efficiency., • Proven experience, delivering infrastructure solutions in consultancy, managed service, or enterprise environments., • Strong hands-on experience with Windows Server, including Active Directory Domain Services, Group Policy, DNS, DHCP, certificate services, and file and storage services., • Demonstrable experience implementing and supporting enterprise virtualisation platforms and services, both on premise and as a cloud service., • Strong hands-on experience with VMware vSphere and Hyper-V, covering cluster design, high availability, live migration, shared storage, and virtual networking., • Experience of infrastructure design, operating system deployment, and storage connectivity, including failover clustering and shared or software-defined storage., • Experience migrating server estates using structured, low-risk approaches, covering planning, migration tooling, execution, cutover, and decommission., • Working knowledge of backup, replication, and disaster recovery tooling, including RTO and RPO design., • Working knowledge of Microsoft Azure IaaS and hybrid cloud, including landing zones, virtual machines, storage, networking, hybrid connectivity, and Azure Monitor., • Working knowledge of Azure identity and access management (Entra ID, Entra Connect, RBAC, Conditional Access), Infrastructure as Code, and Azure cost optimisation., • Working knowledge of PowerShell and Terraform for administration, automation, and standardisation., • Understanding of security hardening, PKI, and compliance baselines such as CIS, and of ITIL-aligned service management., • Strong customer-facing consultancy and communication skills, able to explain complex technical concepts clearly and deliver to time, cost, and quality targets on chargeable engagements., • Ability to travel to customer sites and datacentres as required., • Eligibility to obtain and maintain UK Government Security Check (SC) clearance. Please note, applicants must have the legal right to work in the UK at the time of application. Advert Closing: Midnight, 27th September, please note early applications are encouraged, as the advert may close sooner if a strong pool of high-quality applicants is received. Wellbeing that means something • 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year, • Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave, • Robust sick pay of up to 13 weeks full pay + 13 weeks half pay, • 24/7 Employee Assistance Programme for confidential support, • Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back • Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures, • Income protection: up to 75% salary for 5 years if you ever need it, • Pension with 5% matched company contributions, • Life assurance worth 4x your salary from day one, • Free financial planning session with the option to engage in more tailored financial coaching. Grow your career with us • SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library, • Access to external training and apprenticeships Making a Difference • MatchIt! Fundraise for a cause close to your heart and our client will match part of the funding, • Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: • ULEV car scheme with 1,000+ models, • Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover, Health Assessment, Gym Membership We are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. Our client is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including our client AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at JBRP1_UKTJ

Whether you're an experienced Nurse, Ward Manager or Head of Department looking to take the next step in your leadership career, the Head of Clinical Services role at The Dean Neurological Centre could be the perfect opportunity. As an experienced Nurse from the NHS or private sector, you will provide strong, professionally accountable clinical leadership to The Dean Neurological Centre. You'll drive best practice, ensure a robust clinical governance framework is consistently applied, and champion high standards in line with company policy and employment legislation. In this pivotal role, you will work to improve the delivery of clinical quality monitoring outcomes, strengthen clinical systems, and help build a learning culture that supports continuous improvement across the service. Collaboration will be key as you work closely with colleagues, qualified staff and managers to enhance practice and patient experience. As Head of Clinical Services, you will also provide clear clinical direction and strong operational management to support the business and workforce objectives of both The Dean and Elysium Healthcare. As a member of the Senior Leadership Team, you will play a central role in shaping service performance and will deputise for the Service Director when required. This role is offered as a 9-month fixed-term contract . Your responsibilities will include: Responsible for providing clinical direction and strong, professional leadership to all clinical staff including nursing, allied health professionals and medical staff either directly employed or working under service level agreements and in line with Elysium policy and national clinical guidance. Lead the clinical services to deliver a high level of clinical governance, safe and effective resident care and identify and reduce clinical risk. Using resident outcomes and utilising the audit of resident feedback, continually examine opportunities for clinical performance improvement, risk management and champion a culture of continuous quality improvement related to clinical activity. Support the Service Director with Business Development/annual contracting, with a focus on safe delivery of care. Assist with the strategic direction of the facility and form strong internal and external stakeholder links to successfully deliver the strategic aims. Fulfil the role of being the Infection Control ensuring compliance with Infection Control Policies and Procedures throughout the site. Ensure that IPC governance processes are followed through local Infection Prevention and Control Committee and representation at other appropriate meetings. Effectively review and manage clinical incidents and investigation (including PSIRF) in line with Elysium policy and delivery of a clinical service which meets the The regular and timely delivery of reports such as, and not limited to, the monthly governance report and any company wide reporting requirements. Responsible for the chairing of key meetings groups/committees and deputising as chair in the Directors absence e.g. Clinical Governance, Heads of Department etc. Act as the Safeguarding Lead (see attached description), Complaints Officer, and the Controlled Drugs Accountable Officer for the facility. To be successful in this role you will need: Current registration with the Nursing Midwifery Council (NMC) At least 2 years; experience in a supervisory capacity within a relevant care setting Knowledge of the legislation and standards of the CQC A strong desire for change and innovation with strong communication and interpersonal skills Demonstrated sound financial management and administrative skills in a Health Care facility. Demonstrated understanding of private and public health sector funding models Proven ability to successfully lead and motivate a clinical services team providing strong strategic direction and positive leadership. Proven experience of working within a strong clinical governance environment. Proven experience working at a management level within the health care industry. Proven strategic planning, workforce analysis and policy development skills. Demonstrated ability to lead Continuous Improvement processes in a Health Care facility and achieve sound outcomes. Where you will be working Location: The Dean Neurological Centre, Tewkesbury Road, Longford, Gloucester, Gloucestershire, GL2 9EE The Dean Neurological Centre has 60 beds in Gloucester (GL2 9EE), which is on the outskirts of the town within easy commute from Gloucester, Cheltenham with good transport links. The Centre delivers specialist 24-hour nursing and therapy services for people with complex long-term neurological conditions who require ongoing support and assistance to maximise functional ability. It specialises in slow stream rehabilitation where the emphasis is placed on maximising each individual's abilities, comfort and quality of life. Bedrooms are fitted with high dependency equipment, including ceiling track hoists, wall mounted suction and oxygen equipment., with all rooms adapted to individual requirements. There are also well-equipped therapy facilities and other facilities such as gardens, gym and minibus. What You'll Get At Elysium Healthcare, we believe in taking care of the people who care for others, you'll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Annual base salary of £55,000- £57,000 pro rata The equivalent of 33 days annual leave pro rata (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future Subsidised meals and onsite parking About your next employer: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure TPBN1_UKTJ

Senior Sales and Innovation Manager (Tech). Senior Sales and Innovation Manager. Client Delivery Manager - FMCG Expert - Signature Career Management.

Henderson Brown Recruitment seeks a Senior Brand Manager to own one or more FMCG food brands, shaping long-term strategy, growth plans and innovation from insight to launch.

Castle Employment Group seeks an experienced Engineering Manager for a high-volume manufacturing facility in York.

Premier Foods is seeking an experienced Brand Manager to own the Ambrosia brand, driving growth through innovative campaigns, packaging and communications.

DiverseJobsMatter is seeking an experienced Teaching & Learning Manager in the United Kingdom to lead and develop outstanding teaching and assessment practices within a post-16 education environment. The successful candidate will play a key role in curriculum innovation and staff training, promoting

The Global Design team at Amazon Uk Services Ltd.A10 is seeking a designer to lead post-occupancy tenant-improvement designs across Europe, the Middle East and Africa.You will collaborate with the EMEA D&C teams, Workplace Guidelines & Standards, and Global Transformation & Insights to deliver desig

Nicholas Associates in South Yorkshire is seeking a Hardware Engineering Manager to lead a skilled hardware team through concept, design, verification and production readiness, with travel to third parties as required.

A fast-scaling B Corp food business is seeking a Product Manager to lead product portfolio ownership and drive both EPD and NPD from concept to launch.

SRG is recruiting a Technical Manager (Surfactant Chemistry) for a permanent role in Cheshire.

We’re hiring a Recruitment Systems Innovation Manager to help us drive innovation and maximise the impact of the tools we use every day. You’ll combine business analysis, system enablement, and a passion for innovation to make a visible difference to how our people work.

Reed Specialist Recruitment is seeking an R&D and Innovation Manager to lead our client's innovation and product development efforts in West Yorkshire. The role focuses on new product design, development and handover, with oversight of UK R&D staff and facilities and control of innovation expenditur

Elvet Recruiment are seeking a Senior Design Manager to join a leading UK main contractor to oversee design delivery on projects across the North East, typically valued between £2m-£40m.

A leading recruitment agency is seeking an Activity Programme Manager to join a food manufacturing company in North Yorkshire. The role involves delivering cross-functional projects, managing innovations, and leading new product development initiatives.

From early-stage concepts to industry partnerships, technology transfer, and market-ready innovations. Lead negotiations for licensing, spin-out formation, partnerships and other collaboration contracts, working with the UK DRI Contracts Manager and external legal counsel.

Arthur Edward in East Sussex seeks a Fragrance Analyst Manager to lead and grow the UK analytical team, coordinating across locations.

United Kingdom National Nuclear Laboratory in England seeks a Project Manager to lead complex scientific projects, coordinating scientists, engineers and analysts to deliver cutting edge outcomes within schedule and budget.

We are seeking an R&D and Innovation Manager to lead our client's innovation and technical program delivery, focusing on new product design, development, and operational handover. Define and deliver customer technical service in collaboration with the Commercial Team on a global scale, including Key

At least 1 year in an Innovation/AI managerial role, with 5 years+ innovation experience. We are looking for a Manager of Artificial Intelligence to help law firms leverage new legal & AI technology to transform their practice and shape future offerings.

A leading retail company in the UK is seeking a Buying Manager to assume full P&L responsibility for the category.

A recruitment technology firm in Wimbledon is hiring a Recruitment Systems Innovation Manager to drive AI adoption and improve the use of Bullhorn. The ideal candidate will have strong business analysis skills and experience in system adoption, along with a passion for innovation.

Matchtech is inviting a Continual Improvement and Innovation Manager to lead a long-term contract focused on operating, developing, and expanding ticketing and access control systems for a major metropolitan transport network in the UK.

Legal Tech & Innovation Manager to play a key role in shaping how technology and artificial intelligence are embedded across legal service delivery. Legal Tech & Innovation Manager - Elite Global Law Firm. As Manager, you will act as a strategic driver within the firm’s Innovation & AI function.

Innovation Manager Opportunity with the Civil Works Alliance (CWA), Supporting Sizewell C.

Become a food delivery driver with Deliveroo and find work that suits you.Make money on your own schedule with your own vehicle (scooter, bike or car).Work when you want to, at the tap of a button.Scooter, bike or car (with license and insurance).Smartphone with iOS 12 / Android 6 or above.Proof of

Residential Support Worker – Children’s Services - Glenrothes, Fife (KY7).Be the reason a child feels safe, supported, and heard.At Newcross Healthcare, we’re on a mission to help children and young people thrive.We’re looking for compassionate.If you’ve got experience working with childre

Domestic Assistant, St Brendan's Care Home (3614).You will provide domestic assistance in the Home, with particular responsibility for the overall cleanliness of the Home, to the standard necessary for the health and safety of the service users.You should have experience of cleaning, preferably to a

Senior Care Assistant – Glenrothes, Fife (KY7).Deliver exceptional care as a Senior Care Assistant with Newcross Healthcare.Are you a compassionate Senior Care Assistant looking for flexibility, great pay, and career development? At Newcross Healthcare, we value and support our health and social

This is a casual, part-time role offering flexible working.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a