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Compliance with contractual commitments and ensuring customer satisfaction within this scope. Meeting objectives assigned by the Company and being responsible for ensuring Business Plan(s) are met within their scope of accountability. Client Details A global leader in aircraft landing and braking systems, from commercial and business travel to military and defence fleets. My client's expertise covers the entire life cycle of products from end-to-end: design, manufacturing, maintenance and repair. Description This role is not only about exceptional technical programme management: it demands an agile and assertive leader capable of thriving in fast-paced, high-stakes environments with global customer exposure. The ideal candidate will combine deep Programme Management best practices knowledge with a fierce commitment to delivery and adaptability to changing priorities and constraints. This is an opportunity to influence some of the most cutting-edge products in aerospace, interact regularly with our executive leadership team and global customers, and leave a meaningful impact on our industry-leading product offerings. The Programme Manager is responsible for: -Compliance with contractual commitments and ensuring customer satisfaction within this scope. -Meeting objectives assigned by the Company and being responsible for ensuring that the Business Plan(s) are met within their scope of accountability. -Leading the Integrated Programme Team as a Matrix Manager. Profile The scope of activity concerns several programmes there will be these additional responsibilities: Contribute to the construction of the strategic plan and to the elaboration of financial forecasts across the scope of activities. -Monitor PROMPT deployment and application, especially during internal reviews and follow up closure of actions associated to critical or major deviations. -Evaluate the maturity of the Programme Management process and implement continuous improvement actions / workshops within the scope of activities, -Build and manage a team of Programme Managers / Project Coordinators -Define objectives for each programme manager and allocate appropriate resources according to the strategy and challenges of the Business Unit. -Ensure with each functional department manager that the objectives and resources of the IPT members are compatible with the challenges of the programmes under their responsibility. -Lead and Evaluate the performance of the team. Job Offer Competitive Salary and benefits The role is a full time, on site opportunity.

Salary: Up to 55,000 | Lan at 55,000 Please note: this is a 15-month fixed-term contract The Role The Delivery Project Manager will be the lead person within TfW for the management and delivery of their programme of projects across the Wales and Borders and Core Valley Lines network. They will be responsible for managing all aspects of the works from scoping through to tender award, work completion and handover. Role responsibilities • Ensure effective project planning, control and monitoring is in place, working in accordance with the TfW Project Management Methodology and PRINCE 2 principles. Ensure that they are within agreed parameters (scope/specification, safety, timescale, cost and quality)., • Be responsible for the interface within Transport for Wales, Welsh Government (WG), Network Rail, Amey Infrastructure Wales, Department for Transport, local authorities and internal and external stakeholders concerning the Stations Improvement projects and programmes., • Work within the governance structure provided by the Project Management Office (PMO)., • Ensure all works are planned and delivered in accordance with Health and Safety legislation and TfW company procedures to make sure that a safe working environment is provided for the execution of the work., • Experience of managing projects through the whole project lifecycle, • Thorough knowledge of project management principles, • Highly organised, proactive, attention to detail, focused, decisive., • Ability to prioritise and manage multiple workloads at various stages of the project life cycle and manage competing priorities. While not essential for this role, Welsh language skills would make a great addition to your application. TfWsupport anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses. EqualOpportunities We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels." Who we are Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We're building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling. Next steps See attached Job Description for further details and how to apply. If you want to find out more about what we're doing in Wales, see our ___. We're a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful. This advert will close at 23:59 on the day of the application closing date stated above. However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.

Department: Front Office Contract: Permanent Pay: £12.72 per hour + fantastic benefits Hours: 15 per week, across 2 days Location: Newport, NP18 2LX Reference: Req5410 Be the Heart of Our Hotel! Step into the story at Coldra Court Hotel and become one of our legendary Hospitality Heroes! As a Front Office Agent, you’ll be the friendly face and warm welcome that sets the tone for every guest’s stay. If you love making people smile and thrive in a buzzing, supportive team, this is your moment. What Makes You Our Next Hero? You’re calm, professional, and always ready with a smile—no matter how busy it gets. You’re passionate about creating memorable guest experiences, from check-in to check-out. You juggle tasks with ease, keeping the front desk running smoothly and guests happy. You shine in a fast-paced, guest-focused environment and love being part of a team. What You’ll Do: Greet every guest with warmth and genuine hospitality, making them feel right at home. Manage check-ins, check-outs, and group arrivals with efficiency and flair. Share your knowledge of The Celtic Collection to help guests make the most of their stay. Leave a lasting impression - every guest, every time. Why Join Us? As a valued member of our team, you’ll enjoy: Career development from day one—grow your skills and your future. Exclusive discounts on dining, stays, and leisure membership. Free virtual GP appointments and a 24/7 wellbeing helpline. NEST pension scheme and staff social club. Regular appreciation events and monthly/year-end awards. Grow With The Celtic Collection Here, you’ll be able to say: “I’m equipped, trained, and supported to do my best work.” “I’m proud to be part of The Celtic Collection and recommend it to others.” “I work in a friendly, inclusive, and positive environment.” “I’m encouraged to learn, develop, and share my ideas.” “I’m recognised and valued for what I do, every day.” RECRUITMENT INFO - We may close applications early if we receive a high volume of interest. All applicants must have the right to live and work in the UK. The Celtic Collection is proud to be an equal opportunities employer.

JOB TITLE – Porter DEPARTMENT – Concierge CONTRACT TYPE - Full Time – Permanent RATE OF PAY - £12.72 plus excellent benefits! HOURS – 37.5 hours over 5 days LOCATION – Newport NP18 1HQ ID – req OVERVIEW - Step into a career where every day is an opportunity to shine. As a Porter, you’ll become one of our valued Hospitality Heroes, helping us deliver unforgettable experiences from Manor to Marina. OUR IDEAL HERO - Radiates warmth and friendliness Is reliable, punctual, and proactive Communicates with confidence and care Holds a full UK driving licence Has experience in guest-facing roles (preferred but not essential) IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - Deliver a heartfelt welcome to every guest Assist with luggage, room deliveries, and guest queries Provide concierge services like transport and local tips Keep presentation standards high and service seamless Support the Concierge team in creating magical guest moments BE RECOGNISED AND REWARDED - Career development from day one Discounts on dining and hotel stays Reduced leisure membership fees Free virtual GP appointments 24/7 wellbeing support NEST pension scheme Social Club and appreciation events Monthly and annual awards GROW WITH US - As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - We may close applications early if we receive high interest. Applicants must have the right to live and work in the UK. Proof of eligibility will be required. We are proud to be an equal opportunities employer, welcoming applicants from all backgrounds.

Job Title: ICC Wales Floor Supervisor Department: Operations Contract Type: Permanent Rate of Pay: £13.45 per hour + excellent benefits Hours: 40 hours Location: Newport Join the Greatest Story in Hospitality Be one of our Hospitality Heroes at ICC Wales, part of The Celtic Collection. From world?class conventions to spectacular banquets, you’ll bring our “Yes, We Can” philosophy to life, creating flawless experiences for thousands of guests while leading a high?performing operations team behind the scenes. What You’ll Do Day?to?Day Operations Lead set?up, service and breakdown for conferences and banquets. Ensure rooms are correctly laid out, equipped and spotless. Coordinate with key departments to deliver smooth events. Manage staffing, rotas, timesheets and presentation standards. Oversee linen, equipment and cleanliness; resolve issues quickly. Anticipate guest needs and handle escalations. You’ll Be Great In This Role If You Have Supervisory experience in large?scale events, conferences or banqueting. A hands?on leadership style, calm, organised and solutions?focused under pressure. Sharp communication skills and a passion for memorable guest experiences. Strong knowledge of H&S and hygiene requirements; confident with SOPs and controls. Competence with event documentation, room diagrams and basic systems; payroll/rotas experience is a plus. Be Recognised & Rewarded As one of our Hospitality Heroes, you’ll enjoy: Career development and training from day one Discounts on dining and hotel stays across The Celtic Collection Discounted leisure membership Free virtual GP appointments and 24/7 wellbeing helpline NEST pension scheme Social Club & staff appreciation events Monthly and end?of?year awards for outstanding contributions Grow With Us At The Celtic Collection, our people say: “I’m equipped, trained and supported to do my best work.” “I’m proud to be part of The Celtic Collection and recommend it to others.” “I work in an inclusive, friendly, positive environment.” “I’m encouraged to learn, grow and try new things.” “I’m recognised and my ideas are valued.” “I’m crystal clear on our ambition—and I contribute to it every day.” Recruitment Info We may close this vacancy early if we receive a high volume of applications. All applicants must have the right to live and work in the UK and will be asked to provide evidence in line with UK Visas & Immigration requirements. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background. #IND

JOB TITLE – Casual Bartender DEPARTMENT – Conference and Events CONTRACT TYPE - Casual RATE OF PAY - £12.71ph due to restrictions all applicants are required to be over 18 years HOURS – As and when required LOCATION – Newport NP18 ID – REQ5724 OVERVIEW - Are you looking for flexible work in a vibrant, fast-paced environment? Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Casual Bartender we are seeking enthusiastic and reliable casual workers to support our team from conference season to festive season – and beyond! OUR IDEAL HERO WILL HAVE - • A positive attitude and strong work ethic, • Excellent communication and customer service skills, • Previous experience is a bonus, but not essential IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL BE- -Setting up and clearing event spaces to the highest standards -Serving food and beverages with professionalism and a smile -Ensuring guests feel welcome, looked after, and impressed -Maintaining cleanliness, presentation, and safety in all areas -Working closely with your team to deliver seamless service GROW WITH US - As a Celtic Collection employee, you will be able to say – • I am equipped, trained, and supported to do THE BEST JOB I CAN, • I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS, • I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment, • I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.

JOB TITLE – Casual Housekeeping Associate - Rooms DEPARTMENT – Housekeeping CONTRACT TYPE – Casual RATE OF PAY - £8.00 - £12.71 per hour depending on age HOURS – As and when needed LOCATION – Newport, NP18 1HQ ID – REQ6467 OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Housekeeping Associate based at the Celtic Manor Resort - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - Good command of English Cleaning experience High attention to detail Work under pressure IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - Cleans all assigned check-out and stay over rooms according to The Celtic Collection standard Remove all room service trays and items are left in rooms. Reports all maintenance requests to Floor housekeepers. Ensures that all guest corridors, lift landing areas and back-of-house areas are clean, well maintained and kept properly at all times. Performs related duties and special assignments as and when required. GROW WITH US - As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.

JOB TITLE – Kitchen Steward DEPARTMENT – Culinary RATE OF PAY – £12.72 per hour plus fantastic benefits! CONTRACT TYPE – Full Time – 37.5 hours LOCATION - Newport, NP18 1HQ JOB ID - REQ6125 OVERVIEW We are currently looking for a dedicated Kitchen Steward to support our back of house team and ensure smooth kitchen operations, before, during and after service WHAT ARE WE LOOKING FOR … You will be a team player who is organised, hard-working with the ability to work in a fast-paced environment whilst maintaining a positive attitude and exceptional communication skills! WHAT YOU’LL DO … The day-to-day will include: Cleaning the kitchen, utensils, kitchen appliances, floors, walls and all surfaces Removal and cleaning of rubbish bins. This is a position that requires flexibility and weekend work, your shifts may comprise of a combination of day and evening shifts in accordance with business demands WHATS IN IT FOR YOU… As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, lifestyle and retail discounts for you and your family just to name a few. Our career development opportunities are as unique as you are, we pride ourselves in being part of your journey every step of the way, starting on your first day where you could start your personalised pathway in-house training course. We are sure you won’t be disappointed! WHO ARE WE … The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales developed from the success of the Celtic Manor Resort, a flagship business and leisure destination that has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards. Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic Manor Resort is one of Europe’s finest destinations for luxury escapes, family breaks, special occasions, golfing getaways and business events. The resort offers three championship golf courses, luxury spas, exceptional conference facilities and team-building and family activities including archery, adventure golf, laser clays and treetop ropes courses. As well as the five-star Resort Hotel, the Collection also includes the historic Manor House, the stylish Coldra Court Hotel, 10 luxury self-catering Hunter Lodges, and the essential convenience of T? Hotel Magor. The 170-bedroom Parkgate Hotel was opened in the city centre of Cardiff in Autumn 2021 in partnership with the Welsh Rugby Union, and a second T? Hotel opened its doors at Milford Waterfront in the Spring of 2022 in partnership with the Port of Milford Haven. In September 2019, The Celtic Collection launched the new International Convention Centre Wales (ICC Wales) in a joint venture partnership with Welsh Government. RECRUITMENT INFO In the event we receive a high number of applications, we reserve the right to close this campaign early In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.

JOB TITLE – Food and Beverage Associate DEPARTMENT – Food and Beverage CONTRACT TYPE - Permanent RATE OF PAY - £12.72 per hour plus amazing benefits HOURS – 20 hours per week 4 out of 7 days including weekends LOCATION – Newport NP18 2LX ID – REQ OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our Food and Beverage ‘Hospitality Heroes’ based at our Ty-Newport Hotel - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - Experience in a 4* or 5* Food and Beverage environment Basic food and wine knowledge A genuine interest in the industry Flexibility to work long hours due to the needs of the business Excellent personal grooming standards 5 x GCSEs including English and Maths IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - Work on a variety of occasions from family celebrations to celebrity events Deliver outstanding food and beverage service to our highly-valued guests Provide first-class information on our food and drinks package Demonstrate calmness under pressure during peak times Ensure that our guests want to come back for more BE RECOGNISED AND REWARDED - As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - Access to career development training from day one Discounts on food & beverage and hotel stays Discounted leisure membership Free GP virtual appointment service 24/7 wellbeing helpline NEST pension scheme Social Club Staff appreciation events Monthly and end-of-year awards GROW WITH US - As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.

JOB TITLE – Night Supervisor - Coldra Court Hotel DEPARTMENT – Coldra Court Hotel RATE OF PAY – £13.28 per hour plus excellent benefits! CONTRACT TYPE – Full Time – Permanent SHIFT DETAILS – 37.5 hours - 5 nights per week OVERVIEW Are you a talented hospitality expert ready to take on the role of Night Supervisor? WHAT ARE WE LOOKING FOR … We are looking for a strong character who has a hands-on approach and can deal with the pressures of day-to-day operational issues. Evidence of excellent people management skills is essential as is the ability to organise, inspire and lead a team. Knowledge of ‘Opera’ would be beneficial but not essential. You will need a passion for this sector of the industry and delivering outstanding service, in an environment where guests have high expectations. Experience in the Rooms Division sector of the hospitality industry is essential, with a preference for those candidates who have worked in a quality driven, high volume environment. WHAT YOU’LL DO … Responsible for supporting the Night Duty Manager and ensure the night audit process is completed to the Celtic Collection standard.? Prepare hotel for following days business including all F&B and C&E outlets. Keep the environment clean and tidy both front and back of house at all times. Provide support and assistance to all hotel departments during the night operation.? Manage all aspects of the emergency procedures during your shift.? Train and develop team members within the department to the Collection standards and monitor training to support possible future career progression.?? Provide leadership across the hotel during the night operation.? Contribute to the strategy of the department through support and implementation of requirements set by the department manager.? Ensure all team members deliver five star service and are motivated towards providing customer service excellence to our guests. WHATS IN IT FOR YOU… As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, lifestyle and retail discounts for you and your family just to name a few. Our career development opportunities are as unique as you are, we pride ourselves in being part of your journey every step of the way, starting on your first day where you could start your personalised pathway in-house training course. We are sure you won’t be disappointed! WHO ARE WE … The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales developed from the success of the Celtic Manor Resort, a flagship business and leisure destination that has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards. Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic Manor Resort is one of Europe’s finest destinations for luxury escapes, family breaks, special occasions, golfing getaways and business events. The resort offers three championship golf courses, luxury spas, exceptional conference facilities and team-building and family activities including archery, adventure golf, laser clays and treetop ropes courses. As well as the five-star Resort Hotel, the Collection also includes the historic Manor House, the stylish Coldra Court Hotel, 10 luxury self-catering Hunter Lodges, and the essential convenience of T? Hotel Magor. The 170-bedroom Parkgate Hotel was opened in the city centre of Cardiff in Autumn 2021 in partnership with the Welsh Rugby Union, and a second T? Hotel opened its doors at Milford Waterfront in the Spring of 2022 in partnership with the Port of Milford Haven. In September 2019, The Celtic Collection launched the new International Convention Centre Wales (ICC Wales) in a joint venture partnership with Welsh Government. RECRUITMENT INFO In the event we receive a high number of applications, we reserve the right to close this campaign early In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.

JOB TITLE – Seasonal Bartender DEPARTMENT – Food and Beverage RATE OF PAY - £12.77 per hour plus service charge and fantastic benefits! CONTRACT TYPE – Seasonal HOURS OF WORK – 37.5 hours SHIFT DETAILS – 5 days out of 7 LOCATION - Newport, NP18 1HQ OVERVIEW If you’re professional, approachable, and know what it takes to exceed guest expectations, this is your opportunity to shine. WHAT ARE WE LOOKING FOR… We’re looking for an individual with a genuine passion for creating outstanding cocktails, crafting great drinks, and delivering well?balanced, memorable guest experiences. With a strong focus on seamless and attentive service, you’ll bring excellent communication skills, great attention to detail, and a commitment to maintaining high standards. To succeed in this role, you’ll also need plenty of drive, a forward?thinking mindset, and the ability to work well as part of a team. WHAT YOU’LL DO… As a Bartender, you will take orders and serve guest requests promptly and professionally while delivering the highest level of service. You’ll prepare and serve a wide range of beverages, including classic cocktails, mixers, beer, wine, and soft drinks. You’ll ensure your service area is always clean, organised, and fully prepared, and demonstrate a good understanding of wines and spirits. WHATS IN IT FOR YOU… As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, and lifestyle and retail discounts for you and your family to name just a few. Our career development opportunities are as unique as you are. We pride ourselves on being part of your journey every step of the way, starting on your first day where you can start your personalised in-house training pathway. We are sure you won’t be disappointed! WHO ARE WE … The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales developed from the success of the Celtic Manor Resort, a flagship business and leisure destination that has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards. Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic Manor Resort is one of Europe’s finest destinations for luxury escapes, family breaks, special occasions, golfing getaways and business events. The resort offers three championship golf courses, luxury spas, exceptional conference facilities and team-building and family activities including archery, adventure golf, laser clays and treetop ropes courses. As well as the five-star Resort Hotel, the Collection also includes the historic Manor House, the stylish Coldra Court Hotel, 10 luxury self-catering Hunter Lodges, and the essential convenience of T? Hotel Magor. The 170-bedroom Parkgate Hotel was opened in the city centre of Cardiff in Autumn 2021 in partnership with the Welsh Rugby Union, and a second T? Hotel opened its doors at Milford Waterfront in the Spring of 2022 in partnership with the Port of Milford Haven. In September 2019, The Celtic Collection launched the new International Convention Centre Wales (ICC Wales) in a joint venture partnership with Welsh Government. RECRUITMENT INFO In the event we receive a high number of applications, we reserve the right to close this campaign early In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.

JOB TITLE – Events Executive DEPARTMENT – Sales and Revenue CONTRACT TYPE - Full Time | Permanent RATE OF PAY - £14.13 per hour plus Incentives and excellent benefits! HOURS –37.5 hours over 5 days LOCATION – Newport, NP18 1HQ ID – REQ OVERVIEW - Are you passionate about creating exceptional experiences? Do you thrive in a fast?paced, people?focused environment where no two days are the same? Join us at The Celtic Collection as our next Event Executive and play a key role in delivering unforgettable events across our award?winning Resort. About the Role As an Event Executive, you’ll be at the heart of our conference and events operation, promoting, coordinating and delivering event experiences that truly stand out. You’ll build strong relationships with clients, showcase our leading facilities, and use your sales skills to secure business that supports the Resort’s continued success. From client show?rounds to creating accurate BEOs, from coordinating event details to ensuring every guest receives exceptional service, you’ll be central to making each event seamless, professional and memorable. What You’ll Be Doing Promoting and selling all Resort facilities to achieve departmental and Resort budgets Using effective sales techniques to convert enquiries to confirmed bookings Coordinating all event-related administration including quotations and contracts Conducting professional client appointments and Resort show?rounds Building strong relationships across internal departments Ensuring standards, controls and processes are consistently met Participating in audits, training, team activities and continuous improvement initiatives Contributing to the positive, high?performance culture of the Events team What We’re Looking For Essential: Strong sales ability with excellent communication skills—written and verbal Confident negotiator with strong IT and organisational skills Experience in a sales?focused or guest?facing role Ability to work independently and as part of a fast?paced team A genuine interest in the events and hospitality industry Desirable: Experience in event sales or similar roles within hotels or venues Qualifications in Event Management, Hospitality or related areas Experience building proposals and client contracts Why Join The Celtic Collection? You’ll be joining an award?winning team within one of the UK’s most iconic hospitality brands. With outstanding facilities, a dynamic workplace and a commitment to training and development, this is a fantastic opportunity to grow your career in events. From perks and team events to opportunities for progression across our growing portfolio, we’re proud to support our people as they deliver world?class service. Grow with Us As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - Should we receive a high volume of applications, we may close this vacancy earlier than advertised. All applicants must have the legal right to live and work in the UK, and you will be asked to provide documented evidence of eligibility during the recruitment process in line with current UK Visas and Immigration requirements. The Celtic Collection is proud to be an equal opportunities employer. We welcome applications from individuals of all backgrounds and experiences, and are committed to fostering an inclusive and supportive working environment.

JOB TITLE – Guest Relations Associate DEPARTMENT – Front Office CONTRACT TYPE – Permanent RATE OF PAY – £12.77 per hour plus amazing benefits HOURS – 15 hours per week, over 2 days LOCATION – Newport, NP18 1HQ ID – OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Guest Relations Associate based at our 5 star hotel - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - Excellent communication skills, a passion for hospitality, and a keen eye for detail The go-to expertise for guest inquiries, providing accurate and helpful information across all outlets Exceptional service skills towards guests and colleagues with professionalism and warmth An in-depth understanding of The Celtic Collection and all its services Experience in handling multiple tasks efficiently while ensuring attention to detail in every interaction Excellent verbal and written communication skills, creating a seamless guest experience IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - Be the first point of contact for guests via phone and email, delivering a warm and helpful service Provide a personalised experience, ensuring every guest interaction feels special Maintain an in-depth knowledge of The Celtic Collection and all its services to assist guests effectively Work efficiently back of house, handling guest inquiries and requests with professionalism and attention to detail BE RECOGNISED AND REWARDED - As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - Access to career development training from day one Discounts on food & beverage and hotel stays Discounted leisure membership Free GP virtual appointment service 24/7 wellbeing helpline NEST pension scheme Social Club Staff appreciation events Monthly and end-of-year awards GROW WITH US - As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.

Job Title: Golf Services Supervisor Department: Golf Contract Type: Permanent Pay: £12.98 per hour + excellent benefits Hours: 40 per week, over 5 days Location: Newport, NP18 1HQ Become a Hospitality Hero at The Celtic Collection Step into the “Greatest Story in Hospitality” and take your place as a Golf Services Supervisor within our exceptional Golf Operations team at the iconic Celtic Manor Resort. From Manor to Marina, our people power every chapter, could you be part of the next one? What Makes You Our Ideal Hero? You’ll bring: • 12+ months’ supervisory experience in a golf environment, • A solid background in event delivery, • Experience working with recognised operating standards (AA, 59 Club, etc.), • Fantastic interpersonal skills and a naturally engaging, guest?focused style, • Confident IT skills, including Microsoft applications Your Mission: Deliver ‘Yes, We Can’ Service Every Day In this exciting, hands?on role, you will: • Support the Golf Manager and Assistant Golf Manager in achieving Golf Operations objectives, • Help oversee daily Golf Operations, including Golf Services, locker room facilities, and the Celtic Manor buggy fleet, • Take ownership of resolving escalated guest queries or complaints, • Deliver five-star service, leading by example with presence, energy, and professionalism on the floor, • Assist in developing smart, effective rotas to maximise operational efficiency Why You’ll Love Being One of Our Hospitality Heroes Your hard work and commitment deserve recognition. With us, you’ll enjoy: • Career development and training from day one, • Food & beverage and hotel stay discounts, • Discounted leisure membership, • Free virtual GP appointments, • 24/7 wellbeing helpline, • NEST pension scheme, • Social Club membership, • Staff appreciation events, • Monthly and annual awards celebrating excellence Grow Your Story With Us As a valued member of The Celtic Collection, you’ll be able to say: “I am equipped, trained, and supported to do the best job I can.” “I am proud to work here — and I’d recommend it to others.” “I’m part of an inclusive, friendly, positive team.” “I’m encouraged to learn, grow, develop, and try new things.” “My work is recognised, my voice matters, and my ideas are valued.” “I’m crystal clear on our ambition, and I contribute to it every day.” Recruitment Information Should we receive a high volume of applications, we may close this vacancy early. All applicants must have the right to live and work in the UK, with evidence required in line with UK Visas and Immigration guidelines. The Celtic Collection is an equal opportunities employer and welcomes candidates from all backgrounds.

JOB TITLE - Resort Driver DEPARTMENT – Concierge RATE OF PAY – £12.72 -12.92 (offsite license) per hour CONTRACT TYPE – Permanent - Part Time - 15 hours LOCATION - Newport, NP18 1HQ JOB ID - REQ6092 Join Our Team as a Resort Driver at The Celtic Collection! Are you passionate about delivering exceptional service and creating unforgettable experiences? Do you enjoy being on the move and interacting with people from all walks of life? If so, this is your chance to become part of something truly special. What We’re Looking For A valid D1 license (PCV license required for minibus driving) Excellent communication and interpersonal skills A passion for delivering outstanding customer service Previous experience in a guest-focused role (hospitality experience is a bonus!) What You’ll Do As a Driver within our Transport and Concierge team, you’ll play a vital role in providing a 5-star service to our guests. From transporting guests across our stunning resort to ensuring our vehicles are immaculate and ready for every journey, you’ll be the friendly face that makes every arrival and departure seamless. This role also involves supporting our Sense of Arrival team, assisting with luggage, valet parking, and offering that extra touch of care and attention that sets The Celtic Collection apart. You’ll also drive guests off-site when required, so a PCV license is essential for this position. Why Join The Celtic Collection? As part of our team, you’ll enjoy a range of fantastic benefits designed to support your wellbeing, growth, and enjoyment at work: Career development training from day one Discounts on food & beverage and hotel stays Discounted leisure membership Free GP virtual appointment service 24/7 wellbeing helpline NEST pension scheme Social Club and staff appreciation events Monthly and end-of-year awards What Our Employees Say At The Celtic Collection, you’ll be proud to say: I am equipped, trained, and supported to do THE BEST JOB I CAN. I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS. I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment. I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role. I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED. I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY. Important Information In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK, and documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background. Ready to Drive Your Career Forward? If you’re ready to join a dynamic team where every day brings new opportunities to make a difference, apply today and start your journey with The Celtic Collection! #IND

JOB TITLE – Resort Assistant Night Manager DEPARTMENT – Front Office CONTRACT TYPE – Permanent RATE OF PAY – Competitive plus amazing benefits HOURS – Full Time LOCATION – Newport, NP18 1HQ ID – Req OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Resort Assistant Night Manager based at our 5-star hotel - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - A highly skilled assistant manager with a strong, hands-on leadership style—someone who tackles challenges head-on and thrives under pressure. A positive, problem-solving mindset, always thinking one step ahead. Exceptional communication skills and a guest-oriented approach Flexibility & dedication—our guests deserve the best, and sometimes that means going the extra mile. A passion for excellence—our guests have high expectations, and we need someone who shares our commitment to delivering flawless service. Previous experience in a similar role, with a strong understanding of night operations IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - Take charge of the entire Front Office operation, ensuring seamless service and high standards Support the Night Manager by monitoring guest satisfaction and spotting trends to enhance experiences Own the Night Audit, ensuring all reports and records are accurate and up to date Be the face of leadership in the absence of senior managers—taking full responsibility for the hotel Handle security and emergency procedures like a pro, ensuring guest and staff safety at all times Provide a clear and detailed handover to the early staff/Duty Manager, keeping operations smooth Conduct Health & Safety checks and Night Walks, ensuring everything is in top shape Stay on top of all hotel operations, making sure every department is in sync BE RECOGNISED AND REWARDED - As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - Access to career development training from day one Discounts on food & beverage and hotel stays Discounted leisure membership Free GP virtual appointment service 24/7 wellbeing helpline NEST pension scheme Social Club Staff appreciation events Monthly and end-of-year awards GROW WITH US - As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.

JOB TITLE – Casual Kitchen Steward DEPARTMENT – Culinary CONTRACT TYPE - Casual RATE OF PAY – £12.71 per hour due legal restrictions applicants must be 18+ HOURS – As and when required LOCATION – Newport, NP18 1HQ ID – REQ4564 OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our Kitchen Steward ‘Hospitality Heroes’ based at our Celtic Manor Resort - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - • Kitchen experience, • The ability to learn quickly and work at a fast pace, • Food hygiene level 2 IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - • Operate all dishwashing equipment safely and according to the correct procedures, • Clean all garbage from the kitchens and staff cafeteria, as required, • Ensure all used stoves, grills and bain-marie are clean, using the correct chemicals and cleaning equipment, • Make sure that all food outlets have an adequate supply of clean operating equipment at all times, • Make sure that chefs have a continuous supply of clean pans for cooking GROW WITH US - As a Celtic Collection employee, you will be able to say – • I am equipped, trained, and supported to do THE BEST JOB I CAN, • I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS, • I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment, • I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role, • I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED, • I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.

JOB TITLE – Front of House Supervisor DEPARTMENT – Front Office RATE OF PAY – £13.28 per hour, plus excellent benefits! CONTRACT TYPE – Full Time LOCATION - Newport, NP18 1HQ OVERVIEW Are you a talented hospitality expert ready to take on the role of Front of House Supervisor? WHAT ARE WE LOOKING FOR … We are looking for a strong character who has a hands-on approach and can deal with the pressures of day-to-day operational issues. Evidence of excellent people management skills is essential, as is the ability to organise, inspire and lead a team. Knowledge of ‘Opera’ would be beneficial but not essential. You will need a passion for this sector of the industry and the ability to deliver outstanding service in an environment where guests have high expectations. Experience in the Rooms Division sector of the hospitality industry is essential, with a preference for those candidates who have worked in a quality driven, high volume environment. WHAT YOU’LL DO … You will be responsible for supporting and implementing department standards and ensuring that they are practiced by the Front of House team throughout your shift. You will focus on providing the ultimate guest service experience for all guests, from the point of arrival through to the time of departure. You will ensure training is conducted to Resort standard and reflects business needs. WHATS IN IT FOR YOU… As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, and lifestyle and retail discounts for you and your family to name just a few. Our career development opportunities are as unique as you are. We pride ourselves on being part of your journey every step of the way, starting on your first day where you can start your personalised in-house training pathway. We are sure you won’t be disappointed! WHO ARE WE … The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales developed from the success of the Celtic Manor Resort, a flagship business and leisure destination that has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards. Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic Manor Resort is one of Europe’s finest destinations for luxury escapes, family breaks, special occasions, golfing getaways and business events. The resort offers three championship golf courses, luxury spas, exceptional conference facilities and team-building and family activities including archery, adventure golf, laser clays and treetop ropes courses. As well as the five-star Resort Hotel, the Collection also includes the historic Manor House, the stylish Coldra Court Hotel, 10 luxury self-catering Hunter Lodges, and the essential convenience of T? Hotel Magor. The 170-bedroom Parkgate Hotel was opened in the city centre of Cardiff in Autumn 2021 in partnership with the Welsh Rugby Union, and a second T? Hotel opened its doors at Milford Waterfront in the Spring of 2022 in partnership with the Port of Milford Haven. In September 2019, The Celtic Collection launched the new International Convention Centre Wales (ICC Wales) in a joint venture partnership with Welsh Government. RECRUITMENT INFO In the event we receive a high number of applications, we reserve the right to close this campaign early In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages. #IND

JOB TITLE – Front Office Agent DEPARTMENT – Front Office CONTRACT TYPE – Casual RATE OF PAY – £12.71 per hour LOCATION – Newport, NP18 1HQ ID – REQ5213 Be Part of the Greatest Story in Hospitality Step into a world of five-star service and unforgettable guest experiences at The Celtic Manor Resort – where every day is an opportunity to shine. As a Front Office Agent, you’ll be the face of our iconic resort, welcoming guests with warmth, professionalism, and a smile that sets the tone for their stay. What Makes You Our Ideal Hospitality Hero? You’ll thrive in this role if you bring: A calm, confident, and professional presence – even during busy times A genuine passion for delivering world-class guest service The ability to juggle tasks with ease while keeping a positive attitude A proactive, guest-first mindset in a fast-paced environment What You’ll Be Doing With our “Yes, We Can” spirit, you’ll: Greet guests with a warm welcome and ensure smooth check-ins and check-outs Manage individual and group arrivals using our hotel systems Share your expert knowledge of The Celtic Collection to assist with guest queries and recommendations Leave a lasting impression by delivering a seamless, five-star experience from start to finish GROW WITH US - As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - We may close this vacancy early if we receive a high volume of applications. Applicants must have the right to live and work in the UK. Proof of eligibility will be required. We are proud to be an equal opportunities employer and welcome applicants from all backgrounds.

JOB TITLE – Food and Beverage Associate DEPARTMENT – Food and Beverage CONTRACT TYPE - Permanent HOURS – 16 hours LOCATION – Newport, NP18 1HQ OVERVIEW Join the ‘Greatest Story in Hospitality’ by becoming one of our Food and Beverage ‘Hospitality Heroes’, based at our Celtic Manor Resort - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE Experience in a 4* or 5* Food and Beverage environment Basic food and wine knowledge A genuine interest in the industry Flexibility to work long hours due to the needs of the business Excellent personal grooming standards 5 x GCSEs including English and Maths IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL Work on a variety of occasions from family celebrations to celebrity events Deliver outstanding food and beverage service to our highly-valued guests Provide first-class information on our food and drinks package Demonstrate calmness under pressure during peak times Ensure that our guests want to come back for more BE RECOGNISED AND REWARDED As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - Access to career development training from day one Discounts on food & beverage and hotel stays Discounted leisure membership Free GP virtual appointment service 24/7 wellbeing helpline NEST pension scheme Social Club Staff appreciation events Monthly and end-of-year awards GROW WITH US As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.

JOB TITLE – Event Executive DEPARTMENT – Sales and Revenue CONTRACT TYPE - Permanent RATE OF PAY - £14.13 per hour, plus incentives and excellent benefits! HOURS – 37.5 hours, over 5 days LOCATION – Newport, NP18 1HQ ID – Req5427 OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our Sales and Revenue ’Hospitality Heroes’ based at our Innovation Centre - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - • Outstanding interpersonal skills and a warm, engaging telephone manner., • A strong ability to build rapport and confidently explain all product options within The Celtic Collection., • A positive attitude, a keen eye for detail, and IT literacy (experience with Opera is a plus!)., • A talent for multitasking, balancing professionalism with a sense of fun., • Transform enquiries into successful events, confidently upselling all the incredible facilities at The Celtic Collection, • Use expert sales techniques to achieve the highest possible rates and occupancy, exceeding expectations at every turn, • Deliver outstanding guest service, ensuring every interaction is seamless, engaging, and tailored to client needs, • Access to career development training from day one, • Discounts on food & beverage and hotel stays, • Discounted leisure membership, • Free GP virtual appointment service, • 24/7 wellbeing helpline, • NEST pension scheme, • Social Club, • Staff appreciation events, • I am equipped, trained, and supported to do THE BEST JOB I CAN, • I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS, • I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment, • I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role, • I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED

Job Title – ICC Wales Marketing Executive Department: ICC Wales Marketing Contract: Full Time, Permanent Salary: Competitive, plus fantastic benefits Location: Newport, NP18 1HQ Ref: REQ6393 The opportunity: ICC Wales is seeking a skilled marketer to join our growing team. This role will play a key part in supporting the ICC Wales Marketing Team, helping to deliver a wide range of marketing activity that showcases ICC Wales as a leading international convention centre. If you’re passionate about marketing, thrive in a fast-paced environment, and love bringing brands to life, we’d love to hear from you. What you will be doing: This is a varied, hands?on role supporting the marketing delivery across multiple channels, including email campaigns, website updates and SEO, copywriting, paid advertising, print campaigns and data review. The role will also involve producing marketing and sales materials such as presentations, supporting events and industry activity, and contributing to wider marketing projects as required. Working closely with the wider marketing team and internal stakeholders, the Marketing Executive will help ensure all activity is delivered to a high standard, remains on brand, and supports ICC Wales’ commercial and strategic objectives within a fast?paced, professional environment. What we're looking for: The ideal candidate will have a proven track record in a similar role, preferably with 1-2 years’ experience in a commercial B2B environment, excellent attention to detail, strong organisational skills, and be comfortable working with CMS platforms, creative tools and core digital marketing systems. What's in it for you? As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, lifestyle and retail discounts and career development opportunities just to name a few we are sure you won’t be disappointed! Grow with us! As part of The Celtic Collection, you’ll be able to say: I am equipped, trained, and supported to do the best job I can I am proud to be part of an inclusive, friendly, and positive culture My ideas are valued, and I’m encouraged to learn, grow, and try new things I understand our ambition and can contribute to it every day I am genuinely thanked and recognised for the work I do Recruitment Information If a high volume of applications is received, this vacancy may close early. All applicants must have the right to live and work in the UK; documentary evidence will be required as part of the recruitment process in line with UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals regardless of age, background, or identity.

JOB TITLE – Front Office Supervisor DEPARTMENT – Front Office RATE OF PAY – £13.28 per hour, plus excellent benefits! CONTRACT TYPE – Full Time LOCATION - Newport, NP18 1HQ OVERVIEW Are you a talented hospitality expert ready to take on the role of Front Office Supervisor? WHAT ARE WE LOOKING FOR … We are looking for a strong character who has a hands-on approach and can deal with the pressures of day-to-day operational issues. Evidence of excellent people management skills is essential, as is the ability to organise, inspire and lead a team. Knowledge of ‘Opera’ would be beneficial but not essential. You will need a passion for this sector of the industry and the ability to deliver outstanding service in an environment where guests have high expectations. Experience in the Rooms Division sector of the hospitality industry is essential, with a preference for those candidates who have worked in a quality driven, high volume environment. WHAT YOU’LL DO … You will be responsible for supporting and implementing department standards and ensuring that they are practiced by the Front of House team throughout your shift. You will focus on providing the ultimate guest service experience for all guests, from the point of arrival through to the time of departure. You will ensure training is conducted to Resort standard and reflects business needs. WHATS IN IT FOR YOU… As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, and lifestyle and retail discounts for you and your family to name just a few. Our career development opportunities are as unique as you are. We pride ourselves on being part of your journey every step of the way, starting on your first day where you can start your personalised in-house training pathway. We are sure you won’t be disappointed! WHO ARE WE … The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales developed from the success of the Celtic Manor Resort, a flagship business and leisure destination that has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards. Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic Manor Resort is one of Europe’s finest destinations for luxury escapes, family breaks, special occasions, golfing getaways and business events. The resort offers three championship golf courses, luxury spas, exceptional conference facilities and team-building and family activities including archery, adventure golf, laser clays and treetop ropes courses. As well as the five-star Resort Hotel, the Collection also includes the historic Manor House, the stylish Coldra Court Hotel, 10 luxury self-catering Hunter Lodges, and the essential convenience of T? Hotel Magor. The 170-bedroom Parkgate Hotel was opened in the city centre of Cardiff in Autumn 2021 in partnership with the Welsh Rugby Union, and a second T? Hotel opened its doors at Milford Waterfront in the Spring of 2022 in partnership with the Port of Milford Haven. In September 2019, The Celtic Collection launched the new International Convention Centre Wales (ICC Wales) in a joint venture partnership with Welsh Government. RECRUITMENT INFO In the event we receive a high number of applications, we reserve the right to close this campaign early In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages. #IND

JOB TITLE – Complementary Therapist DEPARTMENT – Spa CONTRACT TYPE – Permanent RATE OF PAY - £12.63 per hour increasing to £13.63 per hour on weekends HOURS – 15 hours (Weekend Only) LOCATION – Newport, NP18 1HQ ID – REQ6093 OVERVIEW - Step into the world of luxury and wellness at the Celtic Manor Resort Spa, where you will join a team of heroes, helping to deliver the Greatest Story in Hospitality. As a Complementary Therapist at The Celtic Manor Resort, you will focus your passion on creating unforgettable guest experiences through a genuine commitment to bespoke luxury. Your talent will be to create personalised, memorable experiences, building relationships that will foster long-term guest loyalty, ensuring they come back and bring others with them. OUR IDEAL HERO WILL HAVE - Whether you are newly qualified or already have some experience, if you are passionate about wellness and delivering transformative guest experiences in a luxury spa environment, we would love to hear from you. We are looking for individuals who have: A VTCT NVQ Level 3 in Complementary Therapy or Massage Therapy – however, newly qualified therapists are welcome to apply An exceptional understanding of guest care and the desire to deliver unrivalled, five-star treatment standards Ability to create an environment that is of pure peace and relaxation for every guest A genuine passion for delivering exceptional guest experiences A genuine interest in holistic spa treatments, customising treatments based on needs and guest preferences A warm, confident, and professional communication style Immaculate grooming standards and people skills, able to connect with guests and colleagues at all levels The enthusiasm and physical readiness to perform a full day of treatments (with plenty of support and breaks!) IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - Take ownership of your role and perform a range of luxury treatments to the highest standards Maintain fully stocked and pristine treatment rooms Enhance guest spend by providing guest-centric experiences, thoughtful product suggestions and treatment recommendations Support your team and stepping in where needed Meet daily and monthly sales targets (with commission rewards!) Continuously improve your skills through feedback and training Ensure any guest concerns are promptly escalated to management BE RECOGNISED AND REWARDED - As one of our valued Hospitality Heroes, you will enjoy a wide range of benefits: Excellent training and career development from day one, partnered with industry-leading specialist training providers Free access to e-learning platform offering job-specific training and personal growth courses Free on-site parking Exclusive Elemis welcome gift to get you started in style Elemis product commission Discounts on dining and hotel stays Discounted leisure club membership Free virtual GP appointments 24/7 wellbeing support line NEST pension scheme Social events, appreciation programs and annual recognition awards with generous prizes Long Service awards Financial incentives for bringing talent to The Celtic Collection via the “Refer a Friend” scheme GROW WITH US - As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.

JOB TITLE – Conference Porter DEPARTMENT – Conference and Events CONTRACT TYPE - Permanent RATE OF PAY - £12.72 per hour plus excellent benefits! HOURS – 5 out of 7 days including weekends LOCATION – Newport, NP18 1HQ ID – REQ6433 OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Conference and Events Associate based at our Conference Centre - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - Outstanding communication skills – Engage and connect with guests effortlessly. Basic food and wine knowledge Keen attention to detail – Ensure every experience is flawless. A genuine interest in the industry Flexibility to work long hours due to the needs of the business Excellent personal grooming standards Commitment to excellence – Striving for the highest standards at all times. IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - Be part of show-stopping events and high-profile occasions. Work alongside a large, vibrant team and make lifelong connections. Experience the buzz of fast-paced, ever-changing environments. Gain valuable experience and develop new skills in hospitality and events. BE RECOGNISED AND REWARDED - As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - Access to career development training from day one Discounts on food & beverage and hotel stays Discounted leisure membership Free GP virtual appointment service 24/7 wellbeing helpline NEST pension scheme Social Club Staff appreciation events Monthly and end-of-year awards GROW WITH US - As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.

JOB TITLE – Seasonal Greenkeeper DEPARTMENT - Estates RATE OF PAY – £12.72- £12.92 based on experience, plus amazing benefits CONTRACT TYPE - Seasonal HOURS OF WORK – 45 hours LOCATION - Newport, NP18 1HQ OVERVIEW Do you enjoy working outdoors and being part of a team that keeps stunning landscapes looking their best? Join us this season and get paid to work in the fresh air while developing valuable skills along the way. WHAT ARE WE LOOKING FOR … Previous experience in this area would be preferred but not essential as full training is provided. Due to Health and Safety requirements applicants must be aged 18 or over. WHAT YOU’LL DO … As a Seasonal Greenkeeper, you’ll support our expert team in maintaining our championship golf courses. Your day-to-day tasks may include: Operating machinery and equipment (both pedestrian and ride-on) General grass mowing and lawn care Raking, repairing, and maintaining bunkers Divoting tees and fairways Moving tee markers and preparing courses for tournaments Supporting general course set-up and ongoing maintenance programmes Working outdoors in all weather conditions Handling cleaning and lawn maintenance chemicals safely WHATS IN IT FOR YOU… As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, lifestyle and retail discounts for you and your family just to name a few. We are sure you won’t be disappointed! RECRUITMENT INFO In the event we receive a high number of applications, we reserve the right to close this campaign early In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.

Job Title - Assistant Event Sales Team Manager Department - Sales Contract Type – Permanent – Full Time Rate of Pay - £33,000 per annum Location - Celtic Manor Resort, Newport, NP18 1HQ Role Overview We are seeking a detail?driven, client?focused Assistant Sales Team Manager to support our hotel’s Event Sales team daily. In this role, you will ensure our Event Sales Executives deliver exceptional service, consistent high standards, and accurate proposals for meetings, conferences, weddings, and social events. You will be the key driver of quality, efficiency, and smooth communication across the sales function - helping protect our hotel’s reputation for excellence at every stage of the client journey. Key Responsibilities Daily Team Support • Act as the first point of contact for Event Sales Executives needing support with enquiries, proposals, site visits or HR related queries., • Assist with monitoring incoming leads, enquiry responses, and daily priorities to ensure timely follow-up and smooth workflow., • Provide real-time coaching and mentoring during busy periods or complex client scenarios - without the need for formal people management responsibilities., • Quality & Standards in a Hotel Environment, • Review and quality?check all event proposals, contracts, and Banqueting Event Orders (BEOs) for accuracy, clarity, and brand alignment., • Ensure all client communication meets hotel standards for tone, professionalism, and guest service excellence., • Conduct regular checks on:, • Response times to enquiries, • Accuracy of pricing, packages, revenues and availability, • CRM data completeness and accuracy, • Identify gaps in process or training and plan sessions to close the gaps to ensure a well-trained team., • Operational & Cross?Departmental Excellence, • Ensure all confirmed bookings are seamlessly handed over to operational teams, event planners and event managers., • Support new starter training on hotel systems, packages, event processes, and service standards., • Help refine processes to improve speed, accuracy, and client experience. Client Experience & Event Success • Step in to assist with high-profile event site visits, • Maintain strong relationships with repeat bookers, corporate clients, wedding couples, and agency partners., • Champion our hotel’s brand values in every interaction, ensuring every guest receives a consistent and memorable experience. Skills & Experience Experience in hotel event sales, or a similar hospitality-focused sales role. High attention to detail with a strong commitment to maintaining brand standards. Confident communicator comfortable guiding a team without full managerial responsibilities. Strong organisational skills with the ability to balance competing deadlines. Proficient in hotel CRM systems, PMS, and event management tools (e.g., Opera, Delphi, PMS equivalents). What You’ll Bring A passion for hospitality and delivering exceptional guest experiences. A natural ability to maintain high standards and spot inconsistencies. A collaborative approach and supportive leadership style. A proactive mindset focused on accuracy, quality, and continuous improvement. A calm, positive manner in a fast?paced hotel sales environment. Be Recognised and Rewarded As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - Access to career development training from day one Discounts on food & beverage and hotel stays Discounted leisure membership Free GP virtual appointment service 24/7 wellbeing helpline NEST pension scheme Social Club Staff appreciation events Monthly and end-of-year awards Grow with Us As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY Recruitment Information We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible. In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance. The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates .

JOB TITLE – Housekeeping Associate - Public Area DEPARTMENT – Housekeeping CONTRACT TYPE – Permanent RATE OF PAY - £12.82 per hour plus fantastic benefits! HOURS – 37.5 hours per week LOCATION – Newport – NP18 1HQ ID – REQ6352 Are you someone who takes pride in creating spotless, welcoming spaces? Do you enjoy working as part of a friendly, supportive team? At The Celtic Collection, we’re looking for enthusiastic Public Area Cleaners to help us deliver exceptional guest experiences across our stunning resort. What We’re Looking For You don’t need hotel experience to join us, just the right attitude and a willingness to learn! We’re looking for people who are: Detail?oriented - you spot the little things that matter Reliable & hardworking - you enjoy being active and hands?on Team players - you communicate well and support others Guest?focused - you help us create a warm, welcoming atmosphere Experienced in cleaning (hotel experience is a bonus but not essential) What You’ll Be Doing As a Public Area Cleaner, you’ll play a key role in keeping our shared spaces looking immaculate and inviting. Every day will bring variety, and your responsibilities will include: Maintaining the highest standards of cleanliness across all public areas Ensuring front?of-house and back?of-house areas look their best at all times Using equipment safely and responsibly Following health, safety, and hygiene procedures Supporting the wider team with a positive, proactive approach Reporting maintenance issues, guest requests, or safety concerns Being a proud ambassador for our resort values and guest experience Perks of Joining The Celtic Collection Working with us means being part of a vibrant team in a beautiful, world?class environment — with access to a great range of benefits, including: ? Competitive pay ? Staff discounts across our hotels, dining, spa and golf ? Training, development & progression opportunities ? A supportive, friendly workplace culture ? Team recognition and reward programmes Grow with Us As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.

JOB TITLE – Casual Activities Instructor DEPARTMENT – Activities RATE OF PAY –£8.00ph to £12.71ph depending on age CONTRACT TYPE – Casual SHIFT DETAILS – As and When Required Basis OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Casual Activities Instructor just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE Previous experience in a similar role Essential qualifications such as ERCA Adventure Park Instructor or Archery GB Instructor Award A hands-on, can-do attitude and a genuine passion for adventure The ability to exceed customer expectations in a fast-paced, high-energy environment IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL Lead and deliver a variety of high-energy activities for children and adults Engage with guests on leisure breaks and corporate team-building events Bring excitement, enthusiasm, and a ‘happy to serve’ attitude to every session Innovate and develop new activities to enhance the guest experience GROW WITH US As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.

JOB TITLE – Chef de Partie DEPARTMENT – Culinary RATE OF PAY – £13.13 per hour plus service charge and fantastic benefits! CONTRACT TYPE – Full Time – Permanent HOURS OF WORK – 40 hours per week SHIFT DETAILS – 5 days out of 7 OVERVIEW Do you want to be part of an award-winning culinary team and world-renowned resort? Are you ready to take that next step on the Culinary ladder? Then this is the role for you! WHAT ARE WE LOOKING FOR … You will be a dynamic, confident and ambitious chef who is standards driven, strives for perfection and has the drive and ambition to succeed in this exciting position. To successfully fill this role, you will have experience working in a similar environment, excellent communication skills and the ability to work under pressure. WHAT YOU’LL DO … Working together with your kitchen and front of house team, you will be able to display your culinary skills whilst being guided by the expertise of our Senior Chef. You will be producing high quality dishes to deliver an excellent experience for our valued guests. WHATS IN IT FOR YOU… As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, and lifestyle and retail discounts for you and your family to name just a few. Our career development opportunities are as unique as you are. We pride ourselves on being part of your journey every step of the way, starting on your first day where you can start your personalised in-house training pathway. We are sure you won’t be disappointed! WHO ARE WE … The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales developed from the success of the Celtic Manor Resort, a flagship business and leisure destination that has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards. Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic Manor Resort is one of Europe’s finest destinations for luxury escapes, family breaks, special occasions, golfing getaways and business events. The resort offers three championship golf courses, luxury spas, exceptional conference facilities and team-building and family activities including archery, adventure golf, laser clays and treetop ropes courses. As well as the five-star Resort Hotel, the Collection also includes the historic Manor House, the stylish Coldra Court Hotel, 10 luxury self-catering Hunter Lodges, and the essential convenience of T? Hotel Magor. The 170-bedroom Parkgate Hotel was opened in the city centre of Cardiff in Autumn 2021 in partnership with the Welsh Rugby Union, and a second T? Hotel opened its doors at Milford Waterfront in the Spring of 2022 in partnership with the Port of Milford Haven. In September 2019, The Celtic Collection launched the new International Convention Centre Wales (ICC Wales) in a joint venture partnership with Welsh Government. RECRUITMENT INFO In the event we receive a high number of applications, we reserve the right to close this campaign early In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.

JOB TITLE – Estates Workshop Team Member DEPARTMENT – Estates CONTRACT TYPE – Permanent RATE OF PAY - £13.13 per hour HOURS – 45 hours per week, over 5 days LOCATION – Newport, NP18 1HQ ID – req6470 OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our Workshop Team Member ‘Hospitality Heroes’ in our Estates team based at our Celtic Manor Resort - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - · A qualification in Mechanical Engineering, Horticultural or Land-Based Engineering · Hot work certificate, such as welding equipment · Previous experience of a workshop environment (Agricultural, Horticultural or Motor Trade) · Ability to work as part of a team · A clean driving licence IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - · Assist in implementation of maintenance and service of Estates and non-Estates equipment · Be required to safely utilise such equipment as power tools (hydraulic, compressed air and electric), lifting and grinding equipment · Be responsible for all stock and the care and control of all professional equipment within your working environment · Be required to attend call outs and breakdowns within the Celtic Manor Resort · Be aware of and understand the requirements of the operational golf team and react accordingly BE RECOGNISED AND REWARDED - As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - · Access to career development training from day one · Discounts on food & beverage and hotel stays · Discounted leisure membership · Free GP virtual appointment service · 24/7 wellbeing helpline · NEST pension scheme · Social Club · Staff appreciation events · Monthly and end-of-year awards GROW WITH US - As a Celtic Collection employee, you will be able to say – · I am equipped, trained, and supported to do THE BEST JOB I CAN · I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS · I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment · I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role · I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED · I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.

Job Title: Resort Retail Outlet Manager Department: Celtic Manor Resort – Celtic Mall Contract Type: Full Time | Permanent Rate of Pay: £29,794 per annum plus excellent benefits Hours: 40 hours per week, over 5 days Location: Newport, NP18 1HQ Join one of the UK’s most iconic destination resorts and play a key role in delivering exceptional guest experiences across our vibrant retail operation. We are looking for an inspiring and commercially focused Resort Retail Outlet Manager to lead the daily operation of the Celtic Mall, ensuring our guests enjoy a five?star retail experience that reflects the quality and service excellence of The Celtic Collection. About the Role As Resort Retail Outlet Manager, you will oversee the full operation of the Celtic Mall, ensuring the highest standards of service, stock control, visual merchandising and guest engagement. You’ll lead your team from the front, shaping a culture where exceptional service and a passion for hospitality sit at the heart of everything you do. In this varied and fast?paced role, you will: Deliver a guest?centric retail environment that exceeds expectations and builds loyalty. Lead procurement, stock management, merchandising and product presentation. Monitor financial performance, manage budgets and control costs. Drive retail revenue through effective product placement, upselling and service excellence. Analyse guest and team feedback to continually improve the retail experience. Build and develop a high?performing retail team, fostering a positive and collaborative culture. Maintain excellent supplier relationships and oversee inventory accuracy, stock rotation and replenishment. Support wider resort retail operations across our golf shops when required. About You You will bring strong commercial acumen, proven leadership experience and a genuine enthusiasm for delivering outstanding guest service. With a background in retail management, you will be confident managing stock, motivating teams and using performance data to drive continuous improvement. Essential experience & qualities: • At least 5 years’ experience in the retail industry., • Experience managing stock inventory and controlling cost of sales., • Confident leading and developing a team in a fast?paced retail environment., • Strong organisational, communication and decision?making skills., • Ability to build excellent internal and external relationships., • Experience in a resort, hotel or hospitality?based retail environment., • Experience in a leadership role within a large organisation., • Knowledge of Concept POS and Back Office systems. Why Join The Celtic Collection? As part of The Celtic Collection, you’ll join award?winning teams committed to excellence and innovation. We are passionate about developing our people and supporting them to reach their full potential. We offer a range of fantastic benefits, including: Competitive salary Discounts across The Celtic Collection Employee rewards and recognition Development and career progression opportunities Free staff parking And so much more Grow with Us At The Celtic Collection, we are committed to creating an environment where every team member feels supported, valued and empowered. As a Celtic Collection employee, you will be able to say: I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY Apply Today If you are a motivated retail leader who thrives on delivering exceptional guest experiences and driving commercial success, we’d love to hear from you. In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.

JOB TITLE – Senior Sous Chef DEPARTMENT – Culinary CONTRACT TYPE - Permanent RATE OF PAY – £16.44 per hour, plus service charge, plus excellent company benefits HOURS – 40 hours per week, 5 days out of 7 LOCATION – Newport, NP18 1HQ ID – Req4722 OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our Senior Sous Chef ‘Hospitality Heroes’ in our Steak on Six Restaurant based at our Celtic Manor Resort - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - • AAA level 3 or equivalent, • A full understanding of menu costing and menu planning, • A full understanding of HACCP, • 5 years minimum at a 4/5 star Hotel and/or large reputable restaurant with at least 1 AA Rosette, • Experience leading a team of 5+ kitchen staff, • Food hygiene level 3, Craft Trainer or Train the Trainer IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - • Order all food items as per requirement from the dry store and external suppliers, • Ensure that all food items that are purchased are received and checked against the invoice, then stored in the correct manner, • Liaises with the Restaurant Manager/Banqueting Manager on a daily basis for an efficient service, • Ensure that resources are used effectively, minimising waste to protect our environment and to reduce costs, • Be responsible for the leadership of the team and individuals including frequent periods of internal/external customer contact to attain feedback BE RECOGNISED AND REWARDED - As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - • Access to career development training from day one, • Discounts on food & beverage and hotel stays, • Discounted leisure membership, • Free GP virtual appointment service, • 24/7 wellbeing helpline, • NEST pension scheme, • Social Club, • Staff appreciation events, • Monthly and end-of-year awards GROW WITH US - As a Celtic Collection employee, you will be able to say – • I am equipped, trained, and supported to do THE BEST JOB I CAN, • I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS, • I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment, • I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role, • I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED, • I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages. #IND

JOB TITLE – Membership Consultant DEPARTMENT – Leisure CONTRACT TYPE - Part Time HOURS – 4 out of 7 days including weekends LOCATION – Newport, NP18 2LX ID – REQ6353 OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our membership Consultants Hospitality Heroes’ based at our Celtic Manor Resort - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - Experience in a sales or customer-facing role Excellent verbal and written communication skills. The ability to multitask in a fast-paced environment. A polished, professional appearance with a friendly, welcoming attitude. IT skills – experience with Microsoft Word & Excel. IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - Promote & sell exclusive membership packages. Give prospective members tours of our luxury facilities. Engage & build relationships to maintain long-term customer loyalty. Work towards and exceed sales targets. Handle administration tasks, including membership paperwork and database updates. BE RECOGNISED AND REWARDED - As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - Access to career development training from day one Discounts on food & beverage and hotel stays Discounted leisure membership Free GP virtual appointment service 24/7 wellbeing helpline NEST pension scheme Social Club Staff appreciation events Monthly and end-of-year awards GROW WITH US - As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.

JOB TITLE – Spa Therapist DEPARTMENT – Spa RATE OF PAY – £13.28 per hour plus amazing benefits! CONTRACT TYPE – Permanent HOURS OF WORK – 30 hours SHIFT DETAILS – 4 out of 7 days including weekends LOCATION - Newport NP18 1HQ OVERVIEW Dream of spending your days in a world of sheer luxury and indulgence? Do you want to be a part of the award-winning Spa of the Year at The Welsh Hair and Beauty Awards 2023? We have two luxurious Spas with 16 beautiful treatment rooms, boasting the ultimate pampering in Wales. We're waiting for you to join the team. WHAT ARE WE LOOKING FOR … Your passion for the industry and strong guest focus will ensure that you are committed to delivering the ultimate guest experience. Qualified to NVQ level 3 (or equivalent) you will ideally have experience of working with Elemis treatments and products (although not essential). WHAT YOU’LL DO … You will work within our two luxurious spas including the, Forum Spa here at The Celtic Collection, you will deliver some of the finest and most contemporary therapies available from leading luxury brands including Elemis You will have detailed knowledge of our treatments and products, and the ability to sell to guests. WHATS IN IT FOR YOU… As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, lifestyle and retail discounts for you and your family just to name a few. Our career development opportunities are as unique as you are, we pride ourselves in being part of your journey every step of the way, starting on your first day where you could start your personalised pathway in-house training course. We are sure you won’t be disappointed! RECRUITMENT INFO In the event we receive a high number of applications, we reserve the right to close this campaign early In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.

JOB TITLE – Night Driver DEPARTMENT – Concierge RATE OF PAY – £12.98 per hour CONTRACT TYPE – Permanent, Full Time LOCATION - Newport, NP18 1HQ OVERVIEW We are looking to recruit a qualified Minibus Driver to join our exceptional Concierge Team for the night shift. WHAT ARE WE LOOKING FOR … Your calm, efficient, friendly and professional personality will shine through to every guest, along with your passion for delivering exceptional levels of guest service. Multi-tasking will be second to none whilst maintaining a positive attitude at all times. WHAT YOU’LL DO … In this position your main responsibilities will be to safely transfer work colleagues to various locations within the grounds of the resort, deliver any orders placed through the internal stores department to various departments around the resort. On occasions there may be need for you to assist the transport department with the transportation of our guests around our resort. However, due to continued expansion, there will be occasional requirements for offsite transfers, therefore you?must hold a PCV Licence and a D1 License, and a Tachograph is desirable. You will also be responsible for the general upkeep, cleaning, and fault reporting of the resort's vehicles. WHATS IN IT FOR YOU…As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, lifestyle and retail discounts and career development opportunities just to name a few we are sure you won’t be disappointed! WHO ARE WE … The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales developed from the success of the Celtic Manor Resort, a flagship business and leisure destination that has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards. Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic Manor Resort is one of Europe’s finest destinations for luxury escapes, family breaks, special occasions, golfing getaways and business events. The resort offers three championship golf courses, luxury spas, exceptional conference facilities and team-building and family activities including archery, adventure golf, laser clays and treetop ropes courses. As well as the five-star Resort Hotel, the Collection also includes the historic Manor House, the stylish Coldra Court Hotel, 10 luxury self-catering Hunter Lodges, and the essential convenience of T? Hotel Magor. The 170-bedroom Parkgate Hotel was opened in the city centre of Cardiff in Autumn 2021 in partnership with the Welsh Rugby Union, and a second T? Hotel opened its doors at Milford Waterfront in the Spring of 2022 in partnership with the Port of Milford Haven. In September 2019, The Celtic Collection launched the new International Convention Centre Wales (ICC Wales) in a joint venture partnership with Welsh Government. RECRUITMENT INFO In the event we receive a high number of applications, we reserve the right to close this campaign early In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.

JOB TITLE – Casual Driver DEPARTMENT – Concierge CONTRACT TYPE - Casual RATE OF PAY - £12.21 per hour HOURS – As and when required LOCATION – Newport NP18 OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Casual Driver just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - A PCV Licence and a D1 License and a Tachograph is desirable A positive, can-do attitude—even in a fast-paced environment The ability to multi-task effortlessly while maintaining exceptional service standards A natural talent for making guests feel special through genuine hospitality IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - Safely transfer colleagues to various locations within the resort grounds Deliver internal orders from the stores department to different resort areas Support the transport team in providing guest transfers when needed Occasionally assist with off-site transfers due to continued expansion Be responsible for the general upkeep, cleaning and fault reporting of the resort's vehicles. GROW WITH US - As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.

Job Title – Energy & Sustainability Manager Rate of Pay - Competitive salary + excellent benefits Contract – Full?time, Permanent Location – Newport, NP18 1HQ Overview Are you passionate about driving real change and shaping a more sustainable future? Join The Celtic Collection and play a pivotal role in leading our journey toward Net Zero by 2050. This is an exciting opportunity for an experienced sustainability professional to influence strategy, innovate across a diverse portfolio of hotels and venues, and champion our commitment to environmental excellence. About the Role As our Energy & Sustainability Manager, you’ll take the lead in delivering our sustainability vision across The Celtic Collection and ICC Wales. You’ll oversee everything from energy and water management, carbon reduction and waste operations, through to environmental compliance, sustainable design, and the smooth running of our building management systems. You’ll work closely with senior leaders, facilities teams and working groups across every property, ensuring we’re reducing our environmental impact, driving behavioural change, and meeting ambitious sustainability goals aligned with the 17 UN Sustainable Development Goals. This role is perfect for someone who thrives on innovation, cross?department collaboration, and measurable impact. What You’ll Be Doing Leading our environmental strategy and creating a clear roadmap toward the 2050 Net Zero target. Overseeing energy procurement, utilities budgets, waste contracts and performance reporting across all properties. Managing carbon reduction initiatives, environmental audits, and ISO 14001 accreditation requirements. Driving engagement and training across all departments to foster a culture of sustainable practice. Monitoring and optimising building management systems (BMS) and CHP generators. Maintaining our Green Tourism accreditations and ensuring full compliance with environmental legislation including SECR and ESOS. Designing and reporting monthly performance data, identifying opportunities for improvements and innovation. Supporting sustainable design principles across all future development projects. What We’re Looking For You'll be a confident sustainability specialist with strong technical expertise and the ability to influence at every level of the organisation. You will bring: Essential: Degree-level qualification (or equivalent specialist knowledge) in a relevant discipline. Extensive experience leading sustainability, carbon management, or environmental programmes within a large organisation. Strong understanding of UK energy markets, tariffs, and carbon reduction methodologies. Experience delivering environmental or energy audits and working with Building Management Systems. Excellent communication skills and a proactive, self-starting approach. Desirable: ESOS Lead Assessor qualification. Experience in energy and waste management within a hotel or hospitality setting. Experience tendering for energy contracts. Our Benefits – Designed With You in Mind As one of our Hospitality Heroes, you’ll enjoy a fantastic package of rewards that support your wellbeing, your development, and your life both inside and outside of work. Here’s just a taste of what you can look forward to: Health & Wellbeing Private health cover to give you peace of mind when you need it most Free leisure membership offering full access to our state-of-the-art fitness and wellness facilities Free virtual GP service, available anytime you need expert medical advice 24/7 wellbeing helpline, providing confidential support for life’s challenges Financial & Lifestyle Support Company pension scheme helping you build a secure future Discounts across the Collection, including food & beverage, luxury hotel stays, and more Social Club membership, giving you access to regular events, trips, and exclusive activities Growth & Recognition Career development training from day one, supporting your progression at every step Staff appreciation events celebrating the amazing work our teams do Monthly and end?of?year awards recognising exceptional performance Ready to Make a Difference? If you’re motivated by innovation, committed to environmental responsibility, and excited by the opportunity to drive sustainability across a diverse and dynamic organisation, we’d love to hear from you. In the event we receive a high volume of applications, we may close this vacancy earlier than advertised. All applicants must have the right to live and work in the UK, and documented evidence will be required during the recruitment process in line with current UK Visas and Immigration guidance. The Celtic Collection is proud to be an equal opportunities employer, welcoming applications from candidates of all backgrounds, experiences, and communities. Apply today and help shape a greener future for The Celtic Collection.

JOB TITLE – Casual Driver DEPARTMENT – ICC Wales CONTRACT TYPE - Casual RATE OF PAY - £12.71ph HOURS – As and when required LOCATION – Newport NP18 ID – REQ5291 OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Casual Driver just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - • A PCV Licence and a D1 License and a Tachograph is desirable, • A positive, can-do attitude—even in a fast-paced environment, • The ability to multi-task effortlessly while maintaining exceptional service standards, • Safely transfer colleagues to various locations within the resort grounds, • Deliver internal orders from the stores department to different resort areas, • Support the transport team in providing guest transfers when needed, • Occasionally assist with off-site transfers due to continued expansion, • I am equipped, trained, and supported to do THE BEST JOB I CAN, • I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS, • I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment, • I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role

Department: Golf & Retail Position: Golf & Retail Stock Controller Reports To: Head of Golf & Retail / Retail Manager Contract Type: Full Time Salary: £12.98 per hour with excellent benefits! Ready to Drive Retail Excellence at One of Europe’s Leading Resorts? If you’re passionate about retail, highly organised, and love working in a fast?paced environment, this could be the perfect role for you! Our Golf & Retail team at the iconic Celtic Manor Resort is looking for a motivated Golf & Retail Stock Controller to help keep our world?class retail operation running smoothly. What We’re Looking For… We’re searching for an enthusiastic, detail?driven individual who can confidently manage stock processes across multiple outlets. You’ll shine in this role if you are: • Highly organised with strong attention to detail, • Experienced in retail stock control or a similar environment, • A confident communicator and strong team player, • Skilled in managing supplier relationships and stock systems, • Capable of working to deadlines and staying calm under pressure, • IT?literate, particularly with Microsoft applications What You’ll Do… As Golf & Retail Stock Controller, you’ll take ownership of stock accuracy, stock movement, and stock presentation across our large retail operation. Your key responsibilities will include: • Maintaining optimal retail and golf amenity stock levels, • Coordinating deliveries, stock transfers, and stock organisation, • Managing and reviewing stocktakes, discrepancies, and inventory reports, • Maintaining the retail buying plan (Open to Buy), • Monitoring ageing and excess stock, proposing solutions, • Creating and managing spreadsheets for analysis and reporting, • Building strong relationships with suppliers and internal teams, • Managing stock invoices, delivery notes and purchase orders, • Supporting retail supervisors and occasionally covering rota shifts, • Ensuring all equipment and stock areas meet health & safety standards, • Contributing to new ideas, sale planning, and store improvements, • Handling internal/external customer queries and supporting complaint resolution What’s In It for You… As part of The Celtic Collection, you'll enjoy a fantastic range of benefits including: • Free on?site parking while on duty, • Retail, leisure and lifestyle discounts for you and your family, • Outstanding training and career development opportunities, • A supportive team environment within one of the UK’s leading resorts Who We Are… The Celtic Collection is a prestigious family of hotels, event venues, and leisure destinations , from luxury getaways and golf resorts to essential travel hotels. Our award?winning Celtic Manor Resort hosts world?class events, top?tier golfing facilities, and an impressive portfolio of retail outlets. Joining us means becoming part of a dynamic, high?performing team with endless opportunities to learn and grow. Recruitment Info We may close this vacancy early if we receive a high number of applications. All applicants must be eligible to live and work in the UK and provide the required documentation. The Celtic Collection is an equal?opportunity employer and welcomes people of all ages and backgrounds.

JOB TITLE – Health and Safety Manager DEPARTMENT – Health and Safety CONTRACT TYPE - Full Time | Permanent LOCATION – Newport, NP18 1HQ Overview Are you a calm, solutions?focused professional who thrives on making things safer, smarter and simpler? Do you enjoy being the steady, trusted advisor who keeps complex operations running smoothly? If so, this could be your next step. At The Celtic Collection, home to world?class hotels, iconic venues and the award?winning ICC Wales, we are looking for a Health & Safety Manager who can bring clarity, consistency and a genuinely people?centred approach to safety across our portfolio. Why join us? This is your chance to play a visible and influential role across one of the UK’s most diverse hospitality and events environments. You’ll partner with leaders across hotels, restaurants, event spaces and large?scale public venues, helping teams deliver unforgettable guest experiences safely and confidently. You’ll enjoy real ownership, clear boundaries, the support of an experienced Head of Health, Safety & Compliance, and the freedom to drive practical improvements that truly make a difference. If you like seeing the direct impact of your work every day… you’ll fit right in here. What you’ll be doing As our Health & Safety Manager, you’ll lead the operational delivery of health, safety and fire safety standards across all sites. Your work will keep our people safe, protect our guests, support our managers, and ensure our compliance remains robust, reliable and forward?thinking. You’ll be responsible for: You’ll be highly visible, trusted and hands?on, the kind of person teams naturally turn to for guidance. What we’re looking for If you’re proactive, pragmatic and motivated by helping others succeed safely, we’d love to meet you. Where you’ll be based This is a multi?site role across The Celtic Collection and ICC Wales. You will spend a minimum of two days per week onsite at ICC Wales, with flexibility to visit other properties as needed. Some evening and weekend work is required to support events, drills and emergency readiness. Your Benefits — Become one of our ‘Hospitality Heroes’ When you join The Celtic Collection, you don’t just start a job, you join a community. As one of our valued Hospitality Heroes, you’ll enjoy a fantastic suite of benefits, including: Access to career development training from day one Discounts on food, beverage and hotel stays Discounted leisure membership Free virtual GP appointments 24/7 wellbeing helpline NEST pension scheme Social Club activities and perks Staff appreciation events Monthly and end?of?year awards We believe in recognising great work, investing in your future and supporting your wellbeing, every single day. Grow with Us At The Celtic Collection, growth isn’t just encouraged — it’s built into every day you spend with us. As part of our team, you’ll be able to say with confidence: I’m equipped, trained and fully supported to deliver my BEST work — and to feel great doing it. I’m PROUD to be part of The Celtic Collection — a place I’d happily RECOMMEND to others. I work in an INCLUSIVE, WELCOMING and POSITIVE environment where people lift each other up. I’m encouraged to LEARN, DEVELOP and TRY NEW THINGS as I grow my career and confidence. I feel genuinely THANKED, RECOGNISED and LISTENED TO — my ideas matter here. I’m CLEAR on our AMBITION and EXCITED that I can contribute to it, every single day. Recruitment We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible. In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance. The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates .

JOB TITLE – Security Officer DEPARTMENT – Security RATE OF PAY – £25,750 per annum plus fantastic benefits! CONTRACT TYPE – Full Time – Permanent HOURS OF WORK – 40 over 5 days OVERVIEW Join the ‘Greatest story in Hospitality’ by becoming one of our Security Officer ‘Hospitality Heroes’ based at our Celtic Manor Resort - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE Experience in the Security industry A knowledge of alarm and CCTV systems Excellent communication skills, both written and oral The ability to write accurate and concise reports First Aid qualification IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL Be responsible for the protection of the Resort guests, employees and property Conduct routine patrols of the Resort Monitor the Resort’s CCTV cameras Respond to incidents that compromise the safety of guests and employees BE RECOGNISED AND REWARDED As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - Access to career development training from day one Discounts on food & beverage and hotel stays Discounted leisure membership Free GP virtual appointment service 24/7 wellbeing helpline NEST pension scheme Social Club Staff appreciation events Monthly and end-of-year awards GROW WITH US As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.

JOB TITLE – Distribution Executive DEPARTMENT – Yield CONTRACT TYPE - Permanent RATE OF PAY – £12.92 plus Incentives and excellent benefits! HOURS – Full Time LOCATION – Newport, NP18 1HQ OVERVIEW Join the?‘Greatest Story in Hospitality’?and become one of our?Sales & Revenue Hospitality Heroes—from?Manor to Marina, we’re redefining excellence. We’re on the hunt for a?strategic, detail-driven Distribution Manager?to lead the charge in?maximising hotel revenue?across all digital channels. If you thrive on precision, performance, and platform optimisation—this is your moment. OUR IDEAL HERO WILL HAVE A confident communicator with a warm, engaging manner Skilled in building rapport and explaining product options Analytical, detail-oriented, and tech-savvy Experienced with reservation and revenue systems A proactive team player with a passion for problem-solving IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL Manage and optimise connectivity across OTAs, GDS, brand.com, and third-party platforms Ensure rate parity and inventory accuracy across all systems Drive profitability through data-led decisions and strategic insight Unlock new revenue opportunities through channel performance BE RECOGNISED AND REWARDED As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - Access to career development training from day one Discounts on food & beverage and hotel stays Discounted leisure membership Free GP virtual appointment service 24/7 wellbeing helpline NEST pension scheme Social Club Staff appreciation events Monthly and end-of-year awards GROW WITH US As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.

JOB TITLE – Casual Leisure Attendant DEPARTMENT – Leisure – Spa& Golf CONTRACT TYPE – Casual RATE OF PAY - £8.00 - £12.71 per hour depending on age HOURS – As and when required to include weekends and evenings LOCATION – Newport ID – OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our Casual Leisure Attendant ‘Hospitality Heroes’ based at our Celtic Manor Resort - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - A Pool Lifeguard Qualification (NPLQ or equivalent) – essential Previous experience in a leisure, pool, or customer-facing role A friendly, approachable nature with excellent customer service skills Strong communication skills and a positive, team-focused attitude A proactive approach to safety, cleanliness and guest care IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - Provide swimming pool cover and lifeguarding duties as required Ensure the safety and wellbeing of all guests within leisure areas Maintain the cleanliness and presentation of all leisure facilities, including pool, reception and changing areas Support reception duties when required Assist with the opening and closing of the leisure facilities Take responsibility for equipment, materials and facilities used within the department Ensure all lost property is logged and handed to the appropriate department Deliver a friendly, professional and welcoming service at all times GROW WITH US - As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.

JOB TITLE – Fitness Consultant DEPARTMENT – Leisure CONTRACT TYPE - Permanent RATE OF PAY - £12.77 per hour plus amazing benefits HOURS – 22.5 hours per week - including weekends LOCATION – Newport, NP18 2LX ID – Req OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our Fitness Consultants ‘Hospitality Heroes’ based at our Celtic Manor Resort - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - A minimum Level 2 Gym Instructor qualification (essential) A passion for fitness, wellbeing, and exceptional customer service Strong communication and interpersonal skills IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - Deliver a first-class experience for all members and guests Design personalised training programmes to help individuals reach their fitness goals Conduct regular motivational sessions, keeping clients engaged and inspired Provide expert tuition and advice, maintaining the highest standards at all times Foster a positive and welcoming atmosphere, ensuring every visit is enjoyable BE RECOGNISED AND REWARDED - As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - Access to career development training from day one Discounts on food & beverage and hotel stays Discounted leisure membership Free GP virtual appointment service 24/7 wellbeing helpline NEST pension scheme Social Club Staff appreciation events Monthly and end-of-year awards GROW WITH US - As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.

JOB TITLE – Room Technician DEPARTMENT – Maintenance CONTRACT TYPE – Permanent RATE OF PAY - £28,840 p/a plus fantastic Company benefits! HOURS – 40 hours, 4 days on and 4 days off LOCATION – Newport, NP18 1HQ ID – OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our Maintenance ‘Hospitality Heroes’ based at our Celtic Manor Resort - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - Relevant maintenance qualifications eg. Electronics, plumbing etc A minimum of 3 years’ maintenance experience Excellent interpersonal skills, as you may need to converse with our guests Physical fitness, as this is a physically demanding role IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - Perform maintenance and repairs on such items as electrical board distribution systems, hot and cold water systems, air conditioning units, lock systems, TV and audio equipment, Resort lifts, alarm systems etc Compile maintenance reports Safely utilise hand and power tools BE RECOGNISED AND REWARDED - As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - Access to career development training from day one Discounts on food & beverage and hotel stays Discounted leisure membership Free GP virtual appointment service 24/7 wellbeing helpline NEST pension scheme Social Club Staff appreciation events Monthly and end-of-year awards GROW WITH US - As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.

JOB TITLE – Casual Food and Beverage Associate DEPARTMENT – Food and Beverage Associate CONTRACT TYPE - Casual RATE OF PAY -£8.00 - £12.71ph depending on age HOURS – As and when required LOCATION – Wales 1 Business Park Newport Road, Caldicot NP26 3DG ID – OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Casual Food and Beverage Associate just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - A natural ability to engage with guests, making every interaction warm and welcoming A team-player mindset, thriving in a supportive and dynamic environment A commitment to delivering outstanding customer service, ensuring every guest has a seamless experience IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - Serve and clear food and beverages in a courteous, polite, and efficient manner Deliver a consistent and attentive service, always ready to assist guests Support the Manager & Supervisor with order-taking and enhancing the guest experience Anticipate guest needs, constantly monitoring and communicating effectively to ensure a seamless GROW WITH US - As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.

Made Smarter Made Smarter is a Department for Business and Trade (DBT) funded programme designed to boost productivity, growth, and efficiency in manufacturing SMEs through the adoption of Industrial Digital Technologies (IDTs). Launched in 2019 in the North-West of England, the programme has successfully expanded to five other UK regions and will launch in London in April 2025, delivered by London & Partners (L&P) within the Small Business Directorate. Purpose of the role The Technology Adoption Specialist will support manufacturing and engineering SMEs across London to transform their businesses through the adoption of Industrial Digital Technologies (IDTs). Acting as the main point of contact for clients, the TAS will develop bespoke IDT transformation roadmaps, provide specialist advice, and manage relationships with relevant SME sector networks. The TAS will operate all across London to deliver workshops for SMEs supported through the programme, and will work from the L&P main office as well as remotely. Client Engagement & Relationship Management • Act as the primary contact for SMEs participating in the Made Smarter London Adoption Programme., • Build strong relationships with clients and understand their business needs and challenges., • Each TAS will manage a portfolio of around 30+ London-based SME manufacturers over the lifetime of the programme. Technology Advisory & Roadmap Development • Assess client readiness for digital transformation and identify suitable IDTs., • Develop tailored technology adoption roadmaps to support business growth and efficiency., • Work with the Programme management team to identify businesses that are suitable for support offered by Made Smarter and London and Partners., • Deliver specialist advice on digital technologies and their implementation., • Through knowledge gained in road mapping, support the Programme Manager to develop targeted interventions for London Manufacturers Outreach & Networking • Proactively engage with small manufacturing and engineering businesses across London in order to promote the programme and encourage registrations of relevant SMEs, • Represent the programme at industry events and liaise with SME sector networks, to increase visibility of the programme and impact we deliver, and building collaborative relationships to support programme delivery Project Delivery & Monitoring • Coordinate site visits and remote consultations to ensure successful implementation., • Monitor progress against agreed transformation plans and provide ongoing support., • Track engagements and activities with clients in our CRM system, maintaining up to date records for impact tracking and funder reporting., • Assist our marketing resources in the development of good quality case studies., • Work with our course providers to ensure course content is relevant to clients' needs, • To maintain a high level of awareness of new technology developments and understanding of their industrial application. Experience • Proven experience in advising or implementing IDT technology solutions within manufacturing or engineering sectors., • Track record of working with SMEs and understanding their operational challenges., • Experience in stakeholder engagement and relationship management., • Evidence of working with senior management in manufacturing and/or other sectors with product/service/process design and development expertise., • Expertise in product/service/process design and development from conception through to commercialisation. o Develop improved products and services • Understanding and experience of project management techniques. o Enhanced competitiveness o Improved sustainability Essential Knowledge: o Product or Process Modelling and Simulation o Augmented or Virtual Reality (AR/VR) o Systems Integration o Additive Manufacturing o Cybersecurity o Sensor Technology o Artificial Intelligence (AI) • Knowledge of digital transformation principles and their application in manufacturing and engineering SMEs., • Degree or equivalent qualification in engineering, manufacturing, digital technology, or related field, or the relevant business experience to match., • Experience in delivering training or workshops on digital technologies or similar improvement processes., • Familiarity with government-funded programmes or business support initiatives. (desirable), • Knowledge of sustainability and green manufacturing practices. (desirable) Essential Skills: • Strong written and oral presentation abilities., • Excellent communication and networking skills, with the ability to engage effectively at all levels., • Ability to explain complex technical concepts in simple terms., • Strong planning, organisational, administrative, and project management skills., • Well-developed IT skills, including Tools for remote collaboration, spreadsheets, diary management, email systems, CRM databases., • ? Competitive Salary: We value your contributions and ensure you are rewarded accordingly., • ? Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development., • ? Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported., • ? Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks., • ? Competitive Pension Scheme: Secure your future with our robust pension plan., • ? Networking Opportunities: Expand your professional network within your chosen field., • ? Geopolitical Insights: Gain unique perspectives on global economic and political trends., • ? Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office., • WorkFlex: Take advantage of opportunities to work abroad and experience different cultures. London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.