Trabajos it recruiter en YorkCrear alertas

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Remote-first across Europe. Occasional travel to Prague and to customer sites. About the role Duvo helps big companies actually finish the operational work that nobody on their team has time to close. The stuff that lives across an ERP, a few portals, somebody's inbox, three spreadsheets, and the occasional phone call. We map it, improve it, and run it for them. Our customers include one of Europe's largest online grocery retailers, a global beauty e-commerce brand, a Middle East retail group, and a European pharmacy chain. The buyer is usually a Head of Operations, Supply Chain, Finance or IT at a large retailer or FMCG brand. New deals land at €100k-€250k ARR and grow from there. This role sits between sales and engineering. You own the technical story in a deal, you run the workshops with the customer's ops and IT people, and you design the pilot that gets us from "this looks interesting" to a signed contract. You'll work directly with the founders and the AE in your region. What you'll do Run discovery and process mapping with customer teams. Take what they actually do across half a dozen systems, including the handoffs and exceptions, and turn it into a pilot scope with a clear Definition of Done. Build and demo pilots inside the product. We don't show generic decks. Every demo runs against the customer's process, with their data shape and their approval rules and their write-back targets. Own the technical evaluation. Security review, integration sizing, the IT objections. Bring engineering in when you actually need them. Stay in the deal through pilot delivery. The customer's outcome has to be verifiable, not just demoable, and that part lands with you. Who you are 3+ years in pre-sales, solutions engineering, forward-deployed, or implementation consulting. You've sold into Operations, Supply Chain or Finance buyers at enterprise companies. Retail or FMCG is a bonus. You get your hands dirty with SQL, a bit of scripting, REST APIs, basic Python. You don't have to be a software engineer. You do have to be the person who can debug an integration live on a call. You read a buying committee well. You know who the champion is, who the blocker is, and when to escalate. You explain things in plain English. You push back on customer asks when they hurt the pilot. Your call summaries are good enough that the rep just forwards them. What we offer Competitive salary and equity. We share the range on the first call. Seed-stage company backed by Index Ventures ($15M seed). Our founder and CEO is Tom Cupr, who previously founded one of Europe's largest online grocery retailers. You're the first pre-sales hire in your region. The function is yours to build. Remote across Europe / the US, with travel to customer sites in your region and a team offsite once a quarter. How we hire Recruiter screen 45 minutes with Omar (Head of Commercial) on the company and quick intros 45 minutes with Omar going deep on your background Working session: you deliver a demo to us Founder interview We try to close the loop in under three weeks. If this is the kind of problem you want to spend your time on, get in touch.

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The OpenLink Endur Position is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. This candidate will be primarily developing an understanding of our users' strategic direction, issues, and project goals. The successful candidate must be able to bridge the gap between user-functionality and system developers and assist in documenting, evaluating, and translating business architectures and needs into IT applications. Overview Role Overview/What will you do: • The successful applicant will work closely with existing development team to enhance the current OpenLink platform including integrating with the Global Commodities application stack, • The successful applicant must demonstrate drive and initiative, be goal-oriented, dedicated and self-sufficient. He/she should be able to work well under pressure, adapt quickly to changing priorities and maintain focus on key tasks during busy periods., • Responsible for designing and developing a technology stack, leveraging on a combination of existing platforms and building new strategic platforms, and migrate existing business functions from legacy systems., • Close interaction with Traders and Quants to understand new requirements for applications across the platform, specifically focused on trade modelling and lifecycle., • Increase productivity of the technology teams' build and delivery cycles, and design system solutions to maximize operational efficiency of the business processes/workflows., • Engage senior business heads, providing frequent & timely updates and managing expectations wherever necessary. Key Skills and Experience required, • Experience configuring and extending OpenLink Endur or any other ETRM system., • Additional Experience in commodities products financial as well as physical trade lifecycle across multiple product classes such as Oil, Metals, Gas, Power and Emissions etc., • Solid Business Analyst skills, including experience interviewing clients to gather and document business requirements, develop process maps and functional specifications, • Experience leading client teams through testing and training exercises, followed by successful cut over for go live, • Ability to troubleshoot issues and provide user support, • Strong presentation skills, • Extensive experience writing successful project proposals, experience planning and executing related projects, • Project management skills/experience Any Beneficial / Nice to have skills and experience:, • Degree educated in a related field or experience operating in a similar role. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. What we'll provide you By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: • 27 days annual leave (plus bank holidays), • A discretional annual performance related bonus, • Private Medical Care & Life Insurance, • Employee Assistance Program, • Pension Plan, • Paid Parental Leave, • Special discounts for employees, family, and friends, • Access to an array of learning and development resources Visit ourGlobal Benefitspage to learn more. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. The Developer Platform team builds internal tools and platform that improve the velocity, quality and developer experience of Synthesia's engineering teams. They own developer productivity (from code commit to production), developer insights and SDLC metrics, developer infrastructure (CI/CD systems), AI-assisted QA/testing and AI-assisted development. AI Adoption has grown to 90%+ employees with 100%~ adoption in engineering in the last 8 months. You'll have a big surface area and real ownership from day one into making Synthesia's engineering go faster but with quality in this day and age of AI-driven development. You will work end-to-end owning the architectural decisions that govern how features are built, released safely to customers, and supported long-term. You'll mentor engineers and embed technical practice through code review and design partnership. You will lead projects that span quarters, breaking down complex problems into milestones that can be validated iteratively. You'll operate with high autonomy: defining success criteria, calling trade-offs, and knowing when to escalate to leadership. You will partner directly with leadership to shape the roadmap and technical strategy. You'll have the skills to push back on requirements, propose alternatives, and influence what we build and when. You will own the operational health of systems you build and you'll use data to drive decisions about iteration, maintenance, and deprecation. You will be accountable for the technical direction of your area. You'll anticipate 12+ month technical challenges, propose solutions that scale, and build the engineering capabilities that will let us execute ahead of the curve. At least seven (7) years of experience as a software engineer, with at least 2-3 years working on senior/staff level Proven hands-on experience building and operating developer platforms, CI/CD systems, observability/metrics infrastructure, code quality automation, testing infrastructure and/or developer tooling. You have previously shipped infrastructure or tooling that measurably improved developer velocity or reduced cognitive load. Previous experience leading the adoption of new AI-powered developer tools or capabilities across an engineering organization. You have operated in a high-performing engineering organization (scale-up or established) where you've seen how infrastructure choices directly impact team velocity and product quality. You understand what it means to build for other engineers. Experience integrating third-party services (APIs, SaaS tools, external platforms) into internal systems, with attention to reliability, security, and user experience. You understand the operational constraints of running other people's code/services at scale. Clear understanding that platform and infrastructure work directly enables commercial outcomes. Previous experience owning large technical areas end-to-end. We’re living the golden age of AI. The next decade will yield the next iconic companies, and we dare to say we have what it takes to become one. Here’s why, At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. _ We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read and what . Since 2017, we’ve been pioneering advancements in Generative AI. Our AI technology is built in-house, by a team of world-class AI researchers and engineers. Learn more about _ AI safety, ethics, and security are fundamental to our mission. While the full scope of Artificial Intelligence's impact on our society is still unfolding, our position is clear: People first. Always. Learn more about _. 30-40min call with our Technical Recruiter 45min call with an Engineering Manager about your past projects 90min Product Discovery/Implementation, a collaboration exercise with our Engineer (not Leetcode style, in Python). 60min System Design, technical discussion usually about a real problem we had in production. 60min call with leadership, focus on examples of collaboration, growth and going through details of your future team. You can find more details on what to expect and how to prepare _. The pace of the process depends on your availability. Our preference is for this role to based either in-office or remote in the following locations: UK, Germany, Switzerland or Ireland. We may also be able to support remote workers in other locations across Europe subject to compliance and right to work checks. The salary starts at EUR/GBP/CHF 130.000 base + equity (RSUs). This is full-time employment only - no contractors possible - usually through OysterHR. Everyone at Synthesia gets 25 days of leave + local holidays (no extra paid or unpaid leave possible). We only sponsor VISA if you are in the UK/EU country already and need support - we do not relocate people.

Start Date: October 2027 Number of Places on Offer: 2 (1 x Placement in Building Maintenance & 1 x Placement in Building Development. Applications will be considered for either placement). The programme is open to all penultimate year undergraduate students from a RICS or CIOB approved Building Surveying, Quantity Surveying or Construction Management degree. • You’ll be on track to achieve at least a 2:1 degree and be able to show a review of your first-year grades., • You’ll have achieved ABB grades at A level or above (or equivalent grades)., • Hold a full and valid UK driver’s licence. Download our Graduate Prospectus HERE Hello! We’re Mitchells & Butlers – we’re a big player in the UK hospitality game, Throughout the UK we have over 1,750 vibrant pubs, restaurants and bars across 18 successful and varied brands. You may have never heard of us before but we’re sure you’ve heard of a few of our brands, like All Bar One, Miller & Carter and Toby Carvery. We set the industry standard when it comes to delivering excellent guest service and great food & drink, but none of this would be possible without our amazing teams of people and our Property teams are a vital ingredient to our success. We own some of the UKs most prestigious buildings, from Grade 1 listed properties with an incredible heritage to modern retail parks, our property estate is second to none and this is all down to the great work of our property team. From site management, to business refurbishments and restorations, to maintenance projects, the influence of our property team flows through M&B supporting some of the country’s most loved brands. Our scheme, and our industry needs ambitious Undergraduates with a thirst for knowledge and bags of drive and determination. If you’re on the lookout for a fantastic opportunity tokick start your career in building, estate and property Management, you’ve come to the right place. Our paid 12-month placement is designed to give you a real insight into the professional environment of building and estate management supporting the hospitality sector, here at our in-house Property department in Birmingham City Centre. We’ll make sure your personalised programme caters to your development needs and gives you as much exposure to each function in our Property department as possible. We want you to enjoy your time with us just as much as the learnings you’ll get from it. We're a people-first business, and we genuinely mean it. One thing our Graduates & Undergraduate consistently tell us is that it's the people who make Mitchells & Butlers different. From your first day, you'll be surrounded by supportive colleagues, approachable leaders and a close-knit Graduate & Undergraduate community who want to see you succeed. You'll never be "just the Undergrad." You'll be trusted to contribute, encouraged to share your ideas and supported to develop through meaningful experiences that make a genuine difference to our business. Along the way you'll experience the breadth of one of the UK's biggest hospitality businesses, working across different Property specialisms, brands and business challenges. No two days – or placements – are ever the same. From the outset, you'll be trusted with meaningful work, contributing to live projects that influence our business and the properties within it. We'll expect you to think commercially, ask great questions, build relationships and take ownership of your development. The year placement is fast-paced and challenging. You'll be stretched, supported and encouraged to step outside your comfort zone, because that's where the biggest learning happens. You’ll thrive if you are: • Ambitious and motivated to build a career in Property., • Curious and always looking to learn., • Resilient when faced with new challenges., • Someone who enjoys working collaboratively and making a positive impact. If that sounds like you, we'll give you everything you need to starting building an incredible career. • A thorough introduction to our Property department to understand how all our functions work and support our business., • You’ll get involved in fast paced and high value projects that will refine your technical skills., • We’ll support you in increasing your theoretical and practical knowledge through working in a professional environment., • You’ll add real value to the company by applying your knowledge, completing surveys and projects to enhance your skill set., • Further to this, a successful Undergraduate year within our property department can lead to the opportunity to progress into the M&B Buildings, Estate and Property Management graduate scheme. Throughout the programme you'll have: • A dedicated line manager., • A placement manager for every rotation., • A Undergraduate or Graduate buddy., • Access to our wider Graduate & Undergraduate community., • Structured development workshops designed to accelerate your growth. Our managers won't expect you to know everything, but they will expect you to bring energy, curiosity and a willingness to learn. In return, they'll coach, challenge and support you every step of the way. • £24,500 starting salary – a great start to your career., • Brand-new company car – your own wheels from day one., • Annual bonus scheme – be rewarded for your success., • 26 days’ holiday – plus the option to buy up to three additional weeks., • Company pension – helping you plan for the future., • 33% discount across all Mitchells & Butlers brands – enjoy more of what you love for less., • 33% off Innkeeper’s Collection stays – great getaways at a great price., • Extra 20% discount for up to five friends or family members – share the perks with those closest to you. If you're looking for an easy placement year, this probably isn't the scheme for you. But if you're excited by taking on real responsibility, learning from experienced Property professionals, building relationships across a diverse business and accelerating your career from day one, we'd love to hear from you. Our recruitment process includes: • Online Application, • Initial Video Assessment, • Teams Interview with a Recruiter, • Online Psychometric Profile, • Final Stage interview with Senior Leaders Our Undergraduate placements are incredibly popular and attract applications from high-calibre Undergraduates across the UK. Places are limited, with just two places available on our Property Undergraduate Scheme, so competition is high. Applications may close early once we've received sufficient interest. If you're ready to challenge yourself, make an impact and begin your journey towards becoming one of our future Property leaders, we'd love to hear from you. Applications close Monday 28th September #J-18808-Ljbffr

Join to apply for the Hospital Manager role at Brainkind 1 hour ago Be among the first 25 applicants Join to apply for the Hospital Manager role at Brainkind This range is provided by Brainkind. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Direct message the job poster from Brainkind Hospital Manager – 12-month Maternity Cover Location: York Salary: Up to £61,800 per annum (DOE) Hours: 35 hours per week Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other. Located in York, the centre can accommodate up to 40 people over two floors and has stunning views of the Knavesmire area. Brainkind Neurological Centre York is an innovative, purpose-built independent hospital providing specialist neurobehavioral assessment and post-acute rehabilitation for people with a non-progressive acquired brain injury. MAIN TASKS AND RESPONSIBILITIES: But not limited to • Demonstrate professional leadership and provide ‘hands on’ management support and guidance, managing staff activities and influencing their practices and attitudes., • Assume line management responsibilities for the senior management team and lead clinicians where appropriate, to provide operational support and direction. Ensuring that performance standards are identified and met., • Take responsibility for setting and monitoring of budgets, capital, and revenue, within location., • Take overall responsibility for recruitment, employment and working practises, complying with Employment Law and contractual obligations. To include the provision of Induction, training, and support as required in respect of the statutory responsibilities of the service and Brainkind, with particular emphasis on our aims, values, and high-performance standards., • To be an active member of the Service Management group and on occasion to take on additional defined responsibilities in relation to events such as investigations, disciplinary/grievance hearings, and the provision of management support to other services., • Promote the ethos of exceptional customer responsiveness throughout the service to all stakeholders including service users, families, purchasers, referrers, and other professional partners. This may require additional and or unsocial hours and or overnight stays., • Produce and implement an annual business development plan to support the management and development of existing and new service provision., • Participate in conferences and marketing opportunities as an Ambassador of Brainkind ABOUT YOU: • Current Live RMN PIN and no restrictions in place., • Must have experience of managing a Clinical/on-site MDT., • QCF (NVQ) level 5 Diploma in Health and Social Care or an equivalent qualification in Social Care/Health which meet Regulatory Requirements or a commitment to work towards, • In depth knowledge of statutory requirements Legislation and outcomes, • Experience and understanding of what constitutes a high-quality specific Hospital service., • Experience of using quality measures e.g. internal/external audits and experience of making improvements associated with such measures, • Working with a Multi-Disciplinary Team to achieve positive outcomes for the people we support, • The ability to manage and guide staff including clinicians via formal supervisions and appraisals to maintain and improve quality and morale., • Ability to be flexible and to work unsociable hours when required. Rewards • A competitive salary of Up to £61,800 per annum (DOE), • 38 days annual leave (inclusive of bank holidays) (pro rata), • Buy and sell up to 5 days annual leave., • Health Cash Plan, • Access to our Employee Assistance Programme (EAP), • Excellent training and support, • Group life assurance., • Free parking, • Company Pension, • Long Service and Staff Awards We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals. To join our friendly team, click the Apply Now button. Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds. • Not Applicable, • Temporary, • Health Care Provider and Management, • Non-profit Organizations and Hospitals and Health Care Referrals increase your chances of interviewing at Brainkind by 2x Get notified about new Hospital Manager jobs in York, England, United Kingdom. York, England, United Kingdom 8 hours ago York, England, United Kingdom 2 weeks ago York, England, United Kingdom 2 weeks ago York, England, United Kingdom 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Uneek Global provided pay range This range is provided by Uneek Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Data Specialist - Passionate about Women in Data & Diversity Location: York (Hybrid) Uneek are working with a TECH FOR GOOD business who is looking for an experienced Data Engineer to join their growing Data Team. If you love working with modern cloud tech and turning raw data into valuable insights, this could be your next move! Highlights • Building and maintaining top-quality data pipelines using Snowflake, DBT, and Fivetran., • Making sure data is accurate, complete, and ready for action., • Team up with analysts and stakeholders to deliver MI and operational reporting., • Solving problems, improving processes, and sharing your know-how., • Has 2+ years experience, • Proficiency with DBT/SQL, • Experience with Cloud Technologies, • Python/C#, Azure DevOps is a plus! 2 Stage Interview process Immediate start!! • Mid-Senior level, • Full-time, • Information Technology, • IT Services and IT Consulting Referrals increase your chances of interviewing at Uneek Global by 2x York, England, United Kingdom 2 months ago York, England, United Kingdom 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Join to apply for the Product Manager role at London North Eastern Railway Join to apply for the Product Manager role at London North Eastern Railway Get AI-powered advice on this job and more exclusive features. This range is provided by London North Eastern Railway. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Direct message the job poster from London North Eastern Railway We go beyond. For everyone. Our vision is to be the most loved, progressive and responsible way to travel for generations to come. Now we're looking for the people who can deliver this, every day. Since taking over the East Coast Main Line, we've been transforming rail travel. With the introduction of our state-of-the-art Azuma trains, customers are already enjoying faster journeys, more space, and improved reliability. And with a new timetable launching in late 2025, we're set to deliver even more journeys and extra seats across our route — making rail travel better for everyone Our exciting plans to embrace new ideas, experiences, backgrounds and ambitions make this the ideal time to join. Bringing passion. Being bold. Always caring. Owning it. They're the values that make us LNER. Are you on board? Join LNER at the cutting edge of digital innovation, delivering impactful services across Digital Retail, Customer Support, and Operations. As a key member of our digital team, you'll lead the development of products that drive business goals, enhance customer experience, and support our colleagues. Collaborating with cross-functional teams and stakeholders, you'll shape product strategies, deliver roadmaps, and champion continuous improvement to ensure our digital solutions evolve with the needs of the business and industry. This role reports into a Digital Service Lead and will have a primary area of focus or product type, which may flex in response to the evolving needs of the wider service. Within this role you'll be involved in; • Product Strategy & Vision: Collaborate closely with business owners to consider how products work across the digital service ecosystem (e.g. shared components, platforms etc) to define a product vision, shape a strategy and prioritise initiatives. Develop a clear roadmap aligned with the Service goals and ecosystem., • Product Lifecycle Management: Lead products from ideation through development, launch, and continuous improvement. Ensure that products work optimally within the full digital service to meet service goals, with optimal use of shared platforms, components, resource and data., • User-Centric & Data-Driven: Champion user-centered design and use data, analytics, and user feedback to inform decisions, track performance, and drive enhancements., • Cross-Functional Collaboration: Act as a bridge between digital service teams, business stakeholders, suppliers, IT, marketing, and customer support to ensure seamless development and delivery., • Market & Industry Insight: Monitor industry trends, emerging technologies, and competitor activity to identify opportunities for innovation, stay ahead of trends and build capabilities, • Agile Delivery: Manage backlogs, write user stories, and oversee delivery through appropriate methodologies (Agile, Waterfall, etc.). Adapt quickly to change and manage multiple priorities in a fast-paced environment., • Stakeholder Engagement: Build strong relationships with internal and external stakeholders. Communicate product status, priorities, and risks clearly and regularly. Represent LNER on industry working groups., • Financial & Commercial Management: Own and manage product and change budgets, ensuring value-driven decisions, timely delivery, and alignment with financial goals., • Supplier Management: Oversee third-party suppliers and contracts to ensure quality, cost-effectiveness, and adherence to SLAs., • Team Leadership: Line-manage relevant team members including Associate Product Managers, Product Optimisation Managers, and Apprentices., • Personal Development & Flexibility: Maintain up-to-date skills and be ready to support out-of-hours releases or cover other roles as needed to ensure service continuity. What you'll need: We're looking for an experienced Digital Product Manager with a passion for user-centered design, data-driven decision-making, and continuous innovation. You'll bring a solid blend of strategic thinking, delivery focus, and strong stakeholder engagement skills. Key Skills & Experience: • Product Expertise: Demonstratable experience in digital product management, with strong knowledge of end-to-end product lifecycles and delivery methodologies (Agile, Scrum, Waterfall)., • User-Centric & Data-Led: Strong understanding of UX/UI principles and the ability to translate user insights and performance metrics (e.g. OKRs, KPIs, CSAT) into impactful product decisions., • Collaboration & Communication: Excellent communicator with the ability to influence, negotiate, and build trusted relationships across technical and non-technical teams, suppliers, and stakeholders., • Creative & Commercial Mindset: Able to identify opportunities for differentiation, innovation, and cost-effective delivery, balancing commercial value, user benefit, and risk., • Analytical & Organised: Strong problem-solving skills with a sharp eye for detail. Capable of managing competing priorities, multiple initiatives, and making informed decisions under pressure., • Industry Awareness: A good understanding of the rail industry's operational and stakeholder landscape is desirable but not essential, along with curiosity and willingness to learn more., • Technical Confidence: Comfortable using product management tools (Jira, Trello, Confluence, Miro) and with a working knowledge of web and app development principles., • Agile, Scrum, or Product Management certifications (desirable but not essential). What you'll get: • Free travel on LNER + 75% off other companies' tickets (for you & dependents), • Discounted international train tickets (after one year's service), • 50% discount on LNER tickets for friends & family, • Annual cycle to work schemes, • Discount, savings and cashback scheme from top retailers, • Health & wellbeing schemes and discounts, • Host of training opportunities to help further your career, • Rewards & awards to recognise when you shine What we believe: To be the most loved, progressive and responsible train operating company, we must make a meaningful difference – always doing what's right for our customers, our people, the communities and destinations we serve, the future of the industry we lead and the environment we cherish. We know that our people are the beating heart of everything we do. We are committed to creating an inclusive, engaged culture that supports everyone at every stage of their journey – and ensures that when you're at LNER, you can always be you. No wonder most people never want to leave! Diversity and inclusion We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join LNER. Developing our people We are focused on creating a learning culture, to support our people to be the best they can be at work by providing them with the tools and resources to navigate their development and career journey. To create a culture where our people can perform at their best, the physical health and mental wellbeing of our people is of paramount importance to us. Disclosure and Barring Service (DBS) Check If you are successful in your application and are new to the business, we will undertake a basic DBS check as part of our pre-employment checks. This only happens once we have conditionally offered you the job. Here we check for any unspent convictions and conditional cautions under the Rehabilitation of Offenders Act (ROA) 1974. If there is evidence of an unspent conviction or conditional caution, the details of these are reviewed internally by a cross functional panel on a case by case basis before a final offer of employment is issued. This however may result in any offer being withdrawn. Further information on how we collect and use this data is available on our privacy notice. Medical screening We're a safety conscious business so for all roles you'll need to pass a medical screening and a drugs and alcohol test before we send you an unconditional job offer. For our safety critical roles, you'll also need to have a safety critical medical. Our friendly, in-house Health and Wellbeing team will book a time and place to suit you. The sooner, the better, so please be flexible with your availability. Once your medical gets the thumbs up, we'll finalise any last details and look forward to you joining our team. • Mid-Senior level, • Full-time, • Product Management, • Rail Transportation Referrals increase your chances of interviewing at London North Eastern Railway by 2x York, England, United Kingdom 1 month ago York, England, United Kingdom 2 weeks ago Nether Poppleton, England, United Kingdom 1 month ago York, England, United Kingdom 2 weeks ago York, England, United Kingdom 2 weeks ago York, England, United Kingdom 2 months ago Kirkbymoorside, England, United Kingdom 6 days ago York, England, United Kingdom 2 weeks ago York, England, United Kingdom 2 weeks ago York, England, United Kingdom 2 weeks ago York, England, United Kingdom 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Post Covid, the working world has changed, with visitor and occupier experience at the heart of everything we do. Our Welcome Ambassadors are the first and last impression that people will have with our brand, and the brands of those we provide office space for. In order to attract and retain occupiers and top talent whilst enabling growth within a challenging market, our workplaces have become an ‘experience destination’ in themselves. Increasing office utilisation is now firmly at the forefront of our client objectives, and our Workplace Experience roles are uniquely positioned to support desirable outcomes. Our ambition at Avison Young is simple – deliver a dynamic, market leading client solution that captures modernised needs, and drives enhanced engagement throughout the entire community in new and exciting ways. We are building for the future, and you will play a huge part in creating brand advocacy whilst delivering excellence for our clients. Our Welcome Space Ambassadors are the first and last impression that people will have with our brand, and the brands of those Occupiers we represent. It is essential that a positive, memorable experience is delivered to all those walking through our doors. The opportunities available to us connect and engage with our customers in new and exciting ways outside of the traditional receptionist duties make our roles more attractive to those with a passion for service running through them. Avison Young are seeking to create thriving spaces that welcome everybody; informal meetings, social meetings, networking, and relaxation spaces, and we want our Welcome Space Ambassadors to be the wow differentiator within them. The role is also key in supporting and promoting our client brand values. You will be responsible for ensuring every building user is provided with an exceptional experience. This could be provided within a variety of ways and locations; however, this role will predominantly be based out within the lobby floor ready to receive, triage and support incoming customers. You will own the space around you, demonstrating pride in its appearance. You will constantly seek and implement new ideas, initiatives, and facilities to create a community feel which provides encouragement to others to maximise use of the space. Where available, you will utilise technology to implement an efficient and effective check‑in, support onward travel and provide an ongoing experience and community focused service solution, alongside your friendly, informative, and interactive delivery. We want you to push the boundaries of the possible as you seek to provide the best‑in‑class user experience, always finding the hidden opportunity to surprise and delight our customers. Our values are inherent to the success of this role. They are more than just words; they are the DNA that drives our culture and define how our people and services exceed expectations. Along with our Behaviours Playbook, they are our ways of working together, delivering for others and our all‑round service ethos. • Provide a user focused service experience that is built on the foundations of exceeding expectations, making each and every visitor and employee feel important and valued, • Always demonstrate the behaviours set out in the ‘Behaviours Playbook’, • Ensure the cleanliness and upkeep of the space, including entryways, surfaces, glass windows and doors are free from fingerprints escalating to cleaning operative as required, • Welcome all users into the building in a warm, friendly, and efficient manner, supporting the onward journey where required, • Ensure no unauthorised access is gained by following established visitor procedures for all, • Ensure you are aware of the space around you, challenging any unusual situations appropriately, • Ensure the location is adequately secured prior to leaving in line with established procedures, including locking of doors and switching off relevant appliances, lights etc as confirmed in training, • Ensure you are knowledgeable about all occupiers within the building, and strive to build positive relationships with key contacts within each, • Create and disable access passes as required for long term use (Occupiers) and day use (Visitors) in line with established procedures, • Liaise with occupier contacts to promote the benefits of available technology to pre‑book visitors, and assist with tailored pre‑arrival confirmation information and pre‑arrival guest services as required, • Support efficient check‑in of visitors, utilising technology where possible to ensure efficient and cost‑effective solutions are promoted, • Ensure quick communication of visitor arrivals is achieved where automated options are not utilised, • Continuously drive relationships and connectivity with all building users to better understand their views on changing needs and requirements of the service delivery, keeping aware of service trends and seeking solutions to introduce them into the everyday service, • Utilise technology to drive communication and community within your space, • Use autonomy given to take ownership of the welcome spaces, taking pride in appearance, and regularly reviewing innovative opportunity the space can accommodate, • Promote, manage, and maintain the use of touch down areas within the Welcome spaces as well as other facilities within the building / community as appropriate, • Where appropriate, provide waiting visitors with a hot/cold beverage and offer any further support if needed, acting as a representative for, and until they are collected by, their host, • Champion a ‘One Team’ approach with other service providers to ensure the service is seamless in appearance to the user, • Build and maintain a current, working knowledge of all FOH policies, procedures, systems and tools in order to provide building users with information as required, • View all challenges and complaints as an opportunity; seek to resolve the situation in a way that excels expectations, ensuring to elevate to your line manager where required, • Be an advocate for change, motivating and supporting others with the introduction of new initiatives, • Continuously seek and action feedback on service delivery and opportunity, • Play an active role in reviewing, and creating improvement plans from external audit reports, • Network with your Experience colleagues around the UK, building relationships and supporting each other, • Offer input and perspective at team meetings, demonstrating reason and emotional intelligence, • Offer input into the monthly client report, taking ownership of allocated sections as requested, • Take an active role in training and supporting new/cover colleagues through their induction period, • Attend training courses as required, actively seeking to introduce learnings into everyday service, • Take charge of your own development, actively contributing to appraisals and seeking training opportunity, • Ensure Health and Safety requirements within your remit are monitored, escalating where appropriate ensuring that you do not endanger yourself or others in your working environment, • Where agreed within your location, monitor CCTV and elevate any concerns appropriately (CCTV SIA License required), • Ensure compliance (zero tolerance policy) with all Avison Young policies, including but not limited to; GDPR, Bribery, Bullying and Harassment, and unconscious bias, • Participate and assist with client visits and prospective occupier show rounds, • To portray yourself as an Ambassador for Avison Young at all times This job description is not intended to be a complete list of all tasks. Your day‑to‑day workstreams may include tasks not listed above and it is expected that you will demonstrate a positive, ‘can do’ approach to any other reasonable duties requested of you with the correct escalation of concerns where required. It is a live document and will be reviewed and reissued as appropriate in line with any changes to our service requirements. • SIA Licensed (Security and CCTV where required), or willingness to achieve accreditation (Please discuss with your recruiter if you do not currently have an SIA License), • Exudes passion for service delivery in their character, • Has a proactive, motivated, good natured personality, • Always communicates in a positive tone, • Possesses a very customer focused manner, confident in delivering exceptional services in all circumstances and environments, • Has a passion for technology and opportunity to utilise within service delivery environment, • Thrives in an environment where providing solutions is key to success, demonstrating creativity to problem solving, • Is a change advocate, • Forward thinking, and wants to continuously develop the service and themselves, • Excellent attention to detail – always seeking to find the hidden opportunity to wow whilst ensuring the security of the building, • Team player, supports all colleagues to achieve with a ‘One Team’ focus, • Maintains pride in personal appearance, following any guidelines set by the company, • Ability to react quickly, and prioritise needs in a fast‑paced environment, • Previous experience within a service delivery environment similar to hotels, airlines etc and confidence to demonstrate at interview, • Previous experience and comfort working with technology in service delivery, and possessing the ability to adapt to new technology as it is launched and confidence to demonstrate at interview, • Ability to demonstrate understanding of, and previous experience of delivering, exceptional service at interview, • Confident communicator, • Competent user of Microsoft Office suite, • Fluent written and spoken English, • This is not a ‘desk‑only’ based role; you will be expected to be present and mobile within the Lobby area for parts of the day At Avison Young, we are committed to building an inclusive culture that empowers all of our employees to thrive, be successful and feel a sense of belonging. Avison Young is an equal opportunity employer and is committed to treating all its employees and job applicants equally. If you are person with a disability, if you are neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, Avison Young will be happy to make reasonable adjustments to our processes for you. #J-18808-Ljbffr

• Act as a dedicated Talent Acquisition partner to the UK Buildings business, developing trusted relationships with hiring managers and leadership teams., • Build a strong understanding of business priorities, workforce requirements, growth plans and future talent needs., • Lead effective recruitment briefings and intake meetings, using your knowledge of the market to advise on talent availability, salary expectations, competitor activity and recruitment trends., • Develop tailored recruitment strategies for individual vacancies, teams and areas of growth, balancing direct sourcing, internal talent, referrals and external channels., • Provide constructive challenge and informed recruitment advice to hiring managers, helping to ensure expectations and recruitment strategies reflect the realities of the market., • Champion inclusive attraction and selection practices, supporting Stantec's commitment to diversity and inclusion., • Work closely with the centralised Sourcing Team to identify, engage and attract talent across key Buildings disciplines., • Provide strong business and role context to ensure sourcing campaigns are focused, targeted and aligned to hiring priorities., • Jointly build and manage high-quality talent pipelines across disciplines including Structural, Mechanical, Electrical, Civil and Fire Engineering, Project Management and other specialist technical areas., • Lead and support targeted direct sourcing activity through LinkedIn, talent mapping, networking, referrals and engagement with passive candidates., • Develop sustainable talent pools that support both immediate recruitment requirements and longer-term business growth., • Promote internal mobility and employee referrals as important routes to talent, maximising direct recruitment opportunities., • Manage agency relationships in line with Stantec's Preferred Supplier List and recruitment processes, ensuring external agencies are used strategically and where appropriate., • Manage recruitment activity from initial briefing through to offer and onboarding, ensuring vacancies progress efficiently and stakeholders are kept informed., • Deliver a professional, engaging and inclusive candidate experience, maintaining clear communication and timely updates throughout the recruitment journey., • Support hiring managers with effective assessment and selection approaches, including competency-based interviewing and consistent evaluation against agreed criteria., • Ensure recruitment activity is accurately recorded and managed through the Applicant Tracking System, including Eploy, from vacancy approval through to appointment., • Coordinate key recruitment activity including approvals, interview scheduling, feedback and offer management., • Ensure recruitment activity meets Stantec's policies and processes, UK Right to Work requirements, GDPR and other relevant legislative and governance requirements., • Use recruitment data, market intelligence and pipeline insight to identify trends, measure progress and improve recruitment outcomes., • Identify opportunities to continuously improve attraction strategies, sourcing effectiveness, candidate experience and recruitment processes across UK Buildings., A proactive approach: You take ownership, move things forward and are comfortable managing multiple priorities and deadlines., • Commercial awareness: You understand that effective recruitment is about balancing quality, speed, cost and candidate experience, while supporting the wider needs of the business., • Influence and communication: You're confident engaging with hiring managers and senior stakeholders, building credibility and providing constructive challenge and advice., • Collaboration: You enjoy working as part of a wider Talent Acquisition and People team, building strong partnerships across the business and making the most of shared expertise., • Relationship building: You build trusted relationships with both stakeholders and candidates and become someone the business sees as a valued recruitment partner., • Adaptability: You're comfortable working across a broad range of disciplines and adjusting your approach as business priorities and talent markets evolve., • Ownership: You take responsibility for recruitment activity from briefing through to appointment, proactively identifying and resolving issues and keeping momentum throughout the process. We're looking for someone who combines strong recruitment expertise with the confidence and curiosity to understand a business and influence its hiring approach., Proven experience in Talent Acquisition, recruitment or resourcing, ideally gained within an in-house or professional services environment., • Experience recruiting across technical, engineering, professional services or other specialist disciplines is highly desirable., • Strong experience partnering with hiring managers and senior stakeholders, with the ability to understand recruitment requirements and translate them into effective hiring strategies., • Experience working collaboratively with centralised sourcing, resourcing or recruitment operations teams., • Experience managing multiple vacancies and competing priorities within a fast-paced recruitment environment., • Previous agency recruitment experience would be advantageous., • Strong knowledge of end-to-end recruitment and Talent Acquisition processes., • Proven ability to develop targeted sourcing strategies and build high-quality candidate pipelines., • Confident user of LinkedIn Recruiter and other sourcing and talent intelligence tools., • Experience using Applicant Tracking Systems, ideally Eploy or a similar platform., • Strong candidate assessment and competency-based interviewing skills., • Ability to use recruitment data and market intelligence to provide practical insight and shape recruitment strategies., • Good understanding of direct recruitment, referrals, internal mobility and agency recruitment channels., • Sound knowledge of recruitment compliance, including Right to Work, GDPR and fair and inclusive recruitment practices. We're looking for an experienced Talent Acquisition Specialist to join Stantec's UK Talent Acquisition team and become a dedicated recruitment partner to our growing UK Buildings business. This is a broad and influential role, supporting the attraction and appointment of high-quality talent across a diverse range of technical, professional and leadership disciplines. You'll work closely with hiring managers and business leaders to understand their priorities, shape effective recruitment strategies and build the talent pipelines needed to support both current and future growth. As a key link between the Buildings business and our centralised Sourcing Team, you'll bring together business knowledge, market insight and recruitment expertise to ensure our attraction and sourcing activity is targeted, effective and aligned to what the business needs. This is an opportunity for someone who enjoys being more than a recruiter someone who wants to understand the business they support, influence hiring decisions and make a visible contribution to how Stantec attracts and grows its talent. • We are driven to achieve: Named in the top 50 companies to work by Glassdoor 2025. Recognised by Corporate Knights as one of the world's top 10 most sustainable companies 2025. Named 'Best Place to Work' and 'International Consulting Firm of the Year' at the NCE Awards 2024., • We do what is right: Industry leading training and development as well as paid for professional subscriptions. A professional progression plan, supporting you to become chartered with ICE., • We are better together: A supportive and collaborative team environment and Early Careers peer group and wider ERG network (see more on our ERGs here: Stantec Employee Resource Groups), • Growth: We're on an exciting growth journey across the UK & Ireland - we want you to be part of it!, • Great Benefits: Competitive salary, bonus schemes, enhanced pension plan, annual leave with the option to buy/sell additional days, private medical insurance, group income protection & life assurance included as standard as well as discounted gym membership and lots more., • Flexible working: Enjoy a healthy work-life balance with our hybrid approach to flexible working. Stantec community unites more than 34,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities. Our teams provide effective and relevant solutions, translating our clients' vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today's challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities. Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. Building an inspired, inclusive work environment that attracts, supports, and develops world-class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn't exactly align, we encourage you to apply. #J-18808-Ljbffr

This job is with Santander UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Customer Experience Advisor | S1 | Retail Banking | York Country: United Kingdom IT STARTS HERE Santander (_) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation. THE DIFFERENCE YOU MAKE Santander is looking for a Customer Experience Advisor based out of York Branch, working 35 hours per week, on a rota'd basis Monday to Saturday, between 8am & 6pm. For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be. What's not in doubt is that you'll have plenty of support. Life in a branch can be busy, varied and challenging, so we're a close-knit team. You'll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You're the eyes and ears of our business after all. We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for: • Acting as the first point of contact for customers in branch or over the phone, • Assisting with day-to-day transactions, queries and servicing, • Answering customer calls into our contact centre, • Building relationships and finding solutions, • Developing your knowledge of services and products to help our customers, • Identifying new ways to improve the customer experience WHAT YOU'LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We're enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Professional Experience • Proven ability to deliver outstanding customer service either from a face to face or a telephony background (Required), • The ability to communicate effectively with customers to truly understand their needs (Required), • A real desire to go above-and-beyond for customers (Preferred), • Effective team working skills with a flexible, can-do approach to work (Preferred), • Openness to a broad range of activities even if outside of standard expectations (Preferred), • Ability to grow, adapt and change accommodating business needs and priorities (Preferred) WE VALUE YOUR IMPACT At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It's about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive - personally and professionally. • The starting salary is £25,000 together with a £500 flexible benefit allowance and the opportunity to earn a discretionary performance-related bonus of 8% of salary., • 25 days' holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year., • Voluntary healthcare benefits at discounted rates. Including: medical insurance, dental insurance, and health assessments, • We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer., • Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover., • Share in Santander's success by saving or investing in our share plans., • As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services, • Competitive rewards that reflect the real impact you make and the value you bring., • Wellbeing that goes beyond work - we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support., • Support for every life stage - from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support., • Time to give back through volunteering opportunities that let you make a difference in the communities we serve., • Global growth opportunities to shape your career, learn new skills and explore what's possible across our international network. Ready to be recognised? It starts with you. LOCAL COMPLIANCE At Santander, we're proud to be an inclusive organisation that provides equal opportunities for everyone - regardless of age, gender, disability, civil status, race, religion or sexual orientation. We're committed to creating a recruitment experience that's accessible, fair and welcoming for all candidates. We want our people to thrive - at work and at home - while delivering the best outcomes for our customers and supporting each other to grow. When applying, please consider the travel distance, time and cost to your chosen Branch location. Right to work in the UK • All candidates must have the right to work in the UK to commence employment with Santander. WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply. If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through email. You can contact us at _ #LI-DNI