Are you a business? Hire it system administrator candidates in United Kingdom
Working Hours (Week): 40.00 hrs Education Qualification: Any Degree Experience: 1-3 Years Responsibilities Prepare asset, liability, and capital account entries by compiling and analyzing account information Document financial transactions by entering account information Recommend financial actions by analyzing accounting options Summarize current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports Substantiate financial transactions by auditing documents Maintain accounting controls by preparing and recommending policies and procedures Guide accounting clerical staff by coordinating activities and answering questions Reconcile financial discrepancies by collecting and analyzing account information Secure financial information by completing database backups Verify, allocate, post, and reconcile transactions Produce error-free accounting reports and present their results Analyze financial information and summarize financial status Provide technical support and advice on management Review and recommend modifications to accounting systems and generally accepted accounting procedures Participate in financial standards setting and forecast process Provide input into department's goal-setting process Prepare financial statements and produce budget according to schedule Direct internal and external audits to ensure compliance Plan, assign, and review staff's work Support month-end and year-end close process Develop and document business processes and accounting policies to maintain and strengthen internal controls Communicate effectively with clients Contribute to a strong client relationship through positive interactions with client personnel Communicate with Manager and/or Director on work status and client issues that arise Accountant requirements These are just a few of the job requirements you may see in an accountant job description: Thorough knowledge of basic accounting procedures and principles, including the Generally Accepted Accounting Principles (GAAP) Awareness of business trends Experience with creating financial statements Experience with general ledger functions and the month-end/year-end close process Excellent accounting software user and administration skills Accuracy and attention to detail Aptitude for numbers and quantitative skills Bachelor's Degree or Master's Degree in appropriate field of study or equivalent work experience Intermediate understanding of accounting and reporting standards, gaining experience in researching as it relates to accounting issues Experience with accounting software is a plus
Key Responsibilities: Product Listings & Content Management: Create, update, and manage product listings across ecommerce platforms (e.g., Shopify, Amazon, eBay, etc.). Ensure all product descriptions, specifications, and images are accurate, optimised, and up to date. Assist with the uploading of new products, seasonal promotions, and price changes. Perform regular audits of product content to ensure consistency and accuracy. Inventory Management: Monitor inventory levels across all ecommerce platforms, ensuring stock availability and alerting teams to low stock or stockouts. Coordinate with the warehouse or fulfilment team to ensure timely restocking and accurate product availability. Assist in setting up and maintaining stock control systems within the ecommerce platform. Order Management: Process and manage customer orders, ensuring accurate fulfillment, timely shipping, and smooth delivery. Coordinate with the customer service and fulfillment teams to resolve any order-related issues (delays, cancellations, returns, etc.). Track orders, troubleshoot discrepancies, and update order statuses as necessary. Customer Support: Provide backend support for customer inquiries related to product information, orders, and returns via email or ecommerce platform messaging. Resolve issues related to payments, refunds, and exchanges in a timely and professional manner. Collaborate with customer service to ensure a seamless and positive customer experience. Platform Maintenance & Optimization: Maintain the overall functionality of the ecommerce website(s), ensuring all links, banners, and CTAs are working correctly. Identify and troubleshoot any technical issues that may arise on the platform, working closely with the IT team or external developers. Monitor website speed, security, and overall user experience, making suggestions for improvement as needed. Reporting & Data Analysis: Assist in the collection and analysis of sales data, traffic reports, and key performance metrics. Prepare daily, weekly, and monthly reports for management, highlighting trends, sales performance, and inventory turnover. Provide actionable insights from data to help optimise ecommerce performance. Marketing & Promotions Support: Support the ecommerce and marketing teams in executing digital marketing campaigns, promotions, and sales events. Coordinate promotional banners, discount codes, and product features on the website. Collaborate on SEO initiatives and ensure listings are optimised for search engines.
Night Hotel Receptionist – California Hotel 3* Kings Cross Born in 1985, our 60 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 days a week (12 hrs shifts – 48 hrs per week), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: Possess comprehensive knowledge of the company PMS system, Rezlynx. Possess excellent presentation and interpersonal skills. Skilled in checking arrivals lists, credit limit reporting and cash handling. Knowledge of standard PC packages and computerized reservations systems. Proficient in handling general clerical and administrative tasks. Be flexible, will have great attention to detail. possess the ability to work independently. Excellent command in English, both in oral and written. · be extremely knowledgeable in regards to the company services, standards & products. · commercially and financially astute. · provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.
We at ECB Services have an exciting opportunity for a Bookings Administrator to join our small team. We offer a supportive and warm working culture where your contribution is valued, and you can help us provide the best, personalised service to our clients. We are a leading supplier of temporary staff in the hospitality sector. Working in our busy fast-paced office where no two days are the same. Job Profile Location: This role is located at our office in North London, close to Archway and Tufnell Park stations. This is an office-based role. Job Type: This is a full-time, permanent position working 30-40 hours per week; Monday to Sunday on a Rota basis. Salary: We offer and attractive salary for this role which will be dependent upon skills and experience. Key Duties Action all temporary staffing requests. Filling shifts through the internal bank of staff. Ensure all bookings/shifts are accurately logged and allocated on the temporary staffing systems as well as keeping managers and departments updated with developments of the booking status of shifts. Ensure all databases are regularly monitored and updated so that workers are utilised effectively. Act as the first point of contact for all temporary staff, dealing with enquires, recording details of any complaints, and ensuring an excellent and friendly booking experience for all clients and workers. Actively participate in recruitment campaigns where required. Skills & Experience Previous experience working in temporary staffing, recruitment or bookings team is preferable. Experience working within the hospitality sector would be desirable but not essential. Demonstrable administration experience within a fast-paced environment. Sound IT skills with experience using an electronic temporary staff management IT system would be advantageous. Excellent communication skills with good interpersonal skills in order to build relationships, gaining the trust of clients and staff. Highly motivated and proactive individual with the ability to organise and priorities own workload as well as work well under pressure. ECB Services is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background. Job Types: Full-time, Permanent Salary: Competitive
Organising office files and managing databases. Organising company meetings and classes ordering stationery and IT equipment, dealing with correspondence, complaints and queries. Preparing letters, presentations and reports, supervising and monitoring the work of administrative staff processing new and old students. Managing office budgets, implementing and maintaining standard procedures. Office administrative systems organising induction programmes for new students ensuring that health and safety policies are up to date attending meetings with senior management assisting the organisation HR and finance functions by keeping personnel records up to date, arranging interviews and updating financial documents. Informing students about course pricing and booking them in for available dates.
Hospitality Supervisor & Admin Support ** **Permanent Are you a hospitality Jedi? Are you passionate about customer service? Do you love admin? This could be the perfect role for you! ** The Company** We are an award-winning (Cinema Audio Society, Music & Sound, Promax UK, Vox) world class leader in audio services, providing clients with a full offering to deliver any requirement needed in audio advertising, content or production across the globe. We’re based in the UK and USA and our 12 studios in Central London are a centre of excellence. We have creative, media, studios and digital under one roof and work on; radio, Spotify and digital audio advertising; audio post for TV and films; audiobooks; podcasts; music; foreign dubbing; gaming and digital campaigns to support audio experiences. Our clients include Spotify (we are their creative partner in the UK & North America), Acast, Netflix, Amazon, Cartoon Network, Disney, Guinness, Paddy Power Betfair, Audible and Penguin Random House. As more and more people consume and interact with audio technology, we help our clients navigate the complex world of audio and the opportunities it brings. We help brands to build their audio identity and create a distinctive sound and connection to the audiences they need to reach. We’re a mix of arty, geeky, techy, creative types who deliver exceptional products for our clients every single day. Diversity and inclusion matter to us and we are committed to inclusion across race, gender, age, religion, identity, physical ability, neurodiversity and experience. We welcome your uniqueness. In the last few years we’ve also donated time and money to Macmillan Cancer Support, The Malaria Foundation and Crisis, and we intend to do a lot more. We are committed to developing the audio industry and its future talent and we’re an active supporter of initiatives to inspire, train and develop young talent and open our doors to bring a diverse group of people into our industry. ** OUR VALUES** We know it’s all about getting the mix just right… 1 - We’re on the same wavelength We're one team We support each other We work together to achieve collective success 2 - We hear every pin drop We care about the details We deliver on what we promise We take responsibility 3 - We’re all ears We care passionately about our clients We provide exceptional customer service We build long term partnerships ** Our Culture - Defined By Our Team** We're creative (standard). We're honest and open. A swear jar would bankrupt us all. We're all equal and we laugh at ourselves… and each other. We're unconventional, productive and we do whatever it takes to get the job done. We like burgers (meat, veggie and vegan). We always make time for each other and our clients. We live and breathe audio. We're people pleasers. We're all very different and we love that about our team. We praise each other and recognise achievements. We like going to the pub for alcoholic and non-alcoholic drinks. We don't quit, we fix. We're kind and caring. We make a difference. We stick together and pick each other up when it's needed. We like to dance. We love karaoke. We say please and thank you. We're passionate and motivated. We always leave our clients feeling good. ** The person we are looking for** You love customer service and you get a kick out of admin. As the face of the studios and the first point of contact for most visitors, you will effortlessly welcome and assist clients, ensuring their comfort and needs are met through impeccable service, a warm demeanour, and clear communication. Your adept multitasking abilities will shine as you navigate busy reception periods with poise, and prepare studios for upcoming sessions, all while upholding an impeccable attention to detail and a positive attitude. Beyond client care, you will play an integral role in our operations by providing administrative support across all teams; managing documents and receipts, overseeing stock-taking, running reports, updating our CRM system, organising events and helping with data entry. If you are ready to leave an indelible mark on our studio's hospitality experience and collaborate with our diverse team, we invite you to join us in redefining excellence in audio post production. ** Key responsibilities** -Meeting and greeting clients, actors and guests into the building -Providing food and refreshments to all visitors -Adhering to strict check in / check out procedures -Providing guests with access passes where applicable -Ensuring the studios, communal areas and kitchenettes are sufficiently stocked and organising regular stock takes -General cleaning duties, including tidy down of studios, communal areas and kitchenettes (emptying dishwashers, hoovering, wiping down of surfaces etc.) -Maintaining any equipment specifically used for hospitality (coffee machines etc) -Manage receipts and additional administrative support -Supporting teams across all aspects of admin -Help removing and disposing of any confidential material securely (such a scripts) -Answering the phone and taking incoming messages. -Postal or courier administration. -Support dealing with any additional cleaning issues via an external supplier -Closing down, locking doors and setting alarms across the facility -Assisting with the planning and organisation of team social events. ** Essential requirements** -Hospitality experience is a must. -Confidence making and serving drinks, tidying tables and taking orders. -An interest in a fast paced working environment - no two days are the same! -A high level of organisational skills and experience. -Excellent attention to detail. -Proactive and able to work on your own initiative. -Ability to problem solve and work under pressure. -Confident, friendly, approachable and a team player. -Good level of experience of using Apple Macs, Google docs and sheets or similar programs -An understanding of receipt management and basic cost-tracking. -Confidence and calm under pressure dealing with celebrity clientele Must be eligible to work in the UK ** Bonus Points** -An additional language -First Aid or Fire Warden training ** Working hours /requirements** ** ** **-**This role is based onsite at our studios on Tottenham Court Road, London. -9 hour day, including 1 hour lunch break. -Daily start/end times will vary based on session start/ends. Requirements for most days range between 8am - 6pm with occasional evening work required. Salary and benefits -£27,500 per annum -25 days flexible holiday plus standard bank holidays for England and 3 fixed days between Christmas and New Year, when the business is closed. -Medical insurance scheme -Life insurance policy -Eye Care scheme with Specsavers -Cycle to work scheme -Season ticket loan -Various training schemes to help us all be better The hiring process It’s really important that we are a right fit for each other. Therefore we usually have three chats; phone, online and in person. This is so we can get to know each other properly which is really important for you and us, as we want you to be with us for a long time so you need to know it’s right for you too. If there is another way you’d like to do this, that will really give you the chance to shine, please tell us if we get in touch to chat. Apply Please apply with your CV and a covering letter and tell us why you’d like to join us and how you’d add brilliance to our team. Candidates need to have the right to work in the UK. Previous applicants are welcome. Please note, this is not a sound engineering or runner role. No agencies please. Thank you.
About the position The GMS Support Manager will be responsible for leading on the day-to-day operations of the Freedom Fund’s new Salesforce Grant Management System. The project to develop the new GMS is currently in progress, with user training expected to take place in January 2025 and the Go Live planned for February 2025. The transition to the new system will be a significant change in the organisation’s way of working; currently the Freedom Fund’s grant management process is manual and spread over multiple different platforms. Initially, the focus of the role will be on supporting the Freedom Fund staff as they transition to using the new system, including assisting with user training and working with the implementation partner Hyphen8 to identify and resolve any issues that arise. Following Go Live, the GMS Support Manager will be responsible for leading on administration and maintenance of the system, requiring a good technical knowledge of how Salesforce works. The role will be responsible for user training and support, leading on staff consultation for future system developments and prioritising requests. The successful candidate will also act as the main point of contact between the Freedom Fund and implementation partner Hyphen8 for both ongoing support and future development phases. Responsibilities • Support the roll-out of the Freedom Fund’s new Grant Management System, including supporting Hyphen8 with user training and troubleshooting any issues that arise during the transition. • Lead the day-to-day operations of the Salesforce system; including system performance, change control and user support • Support the day-to-day administrative functions and configuration including user management, permissions, sharing rules, objects, fields, page layouts, record types, custom settings, reports and dashboards • Be proactive in system maintenance including keeping up with Salesforce releases, features and best practices • Be the key point of contact between Freedom Fund and Hyphen8 • Understand the Freedom Fund’s needs and work with Hyphen8 (as appropriate) and staff to meet changes • Decide how best to direct the core support hours provided by Hyphen8 during version upgrades in order to achieve the best results • Understand and own the Freedom Fund’s Salesforce architecture including the data model, integrations (including with the finance system), reporting and analytics • Maintain data quality by monitoring data and addressing the procedural issues which lead to loss of quality • Promote the use of Salesforce across the Freedom Fund, optimising the return on investment in this capability • Interpret and prioritise requests for GMS development and support • Work with colleagues across the Freedom Fund to understand business needs, finding a suitable mixture of support, challenge and direction to enable colleagues to get the most from the GMS • Deliver end user support and training to help colleagues use the system effectively • Ensure compliance with relevant data protection regulations and internal policies • Train Freedom Fund IT Officer on core functionality of the new GMS Qualifications and experience Essential • Entitled to work in London without work permit sponsorship is essential • Experience of leading the day-to-day operations of a Salesforce system; including expertise in system performance, change control and user support • Good knowledge of Salesforce features and functionality • Good working knowledge of GMS/CRM principles • Experienced in requirements gathering, analysis, solution design, and documentation • Strong business analyst with ability to think critically and strategically when gathering and validating requirements Desirable • Experienced project manager • Salesforce Advanced Administrator certification Personal attributes Essential • Highly organised, with a meticulous and thorough approach to work • Ability to see projects through from start to finish, managing time and tasks effectively with a varied workload • Excellent communication, influencing and stakeholder management skills Compensation • £51,075 to £52,419 per annum for full-time (£34,050 to £34,946 per annum actual) • 10% non-contributory pension scheme. • 25 days holiday pro rata, plus public holidays.
A global finance and business advisory company has a new opportunity for a PA to CEO. They operate a hybrid working pattern, working remotely up to two days and coming into the office three days per week. You will provide a high level of administration support to the chief executive and other colleagues in the executive office, as required. The company have a wonderful company culture with lovely offices based near Tower Hill. Responsibilities: Acting as a first point of contact: dealing with correspondence and phone calls. Managing diaries and organising meetings and appointments. Booking and arranging travel, transport and accommodation. Reminding the CEO of important tasks and deadlines and diary management. Typing, compiling and preparing minutes, reports, presentations and correspondence. Implementing and maintaining procedures/administrative systems. Liaising with staff, suppliers and clients. Collating and filing expenses. Conducting research on behalf of the CEO. Organising the CEO’s personal commitments including external committees, meeting preparation, booking lunches/ dinners and travel. Assisting in the management of the intranet and website, Working Groups and Special Interest Groups (SIGs), as required. Sending out invoices and following up with overdue balances Supporting our client’s communications and marketing efforts Publication distribution Ordering gifts, stationery supplies and other equipment Assisting in the administration of membership activities Supporting the effective management of information and data about member firms on executive office IT systems Participating and taking minutes in staff meetings Processing supplier invoices for the Executive Office Other support duties as required Skills & Experience: Previous PA/Administrator support experience (essential) Experience working in a professional services environment in an administrative role (desirable) The ability to relate to a geographically dispersed, multicultural membership with limited face-to-face contact The ability to convey a professional image through writing A professional, service-oriented attitude Very proactive A high level of IT literacy, including Office 365, Excel, Word, PowerPoint Excellent written and verbal communication skills Benefits: 20 days holiday rising with length of service and/or promotion Additional 3 days holiday given to be taken over the Christmas period Season ticket loan Life assurance Enhanced Maternity and Paternity Private health care cover at discounted rates Employer contributions to pension after one year Subsidised corporate gym membership Store discounts
JOB PURPOSE Take control and responsibility for the smooth and efficient operation of the bar Ensure facilities are maintained to the standards required Ensure all employees receive regular training and are able to diversely work in all areas. Ensure all staff training meet statutory requirements, to update their skills and knowledge and to meet their own personal development needs. Participate in guest activities that promotes the our product and its services. Ensure that Guests and Colleguees safety is always number one priority Aid and assist guests throughout their time with us in a friendly and professional manner. Ensure that the bar team provide guests with a warm welcome and greet all guests. Ensure that the given service provided goes over and beyond the expected standard of service. Deliver Magic Moments to make a guest’s day. Encouarge the team to work flexibly, which will develop their knowledge, assist in the event of absence cover, and allow service standards to be maintained. Assist in producing a training plan, action the training and evaluiate to ensure that the training is relevant and achieves the required outcome. Assist the General manager to carry out departmental appraisal reviews in a timely and appropriate manner. Ensure that every operational and supervisory employee receives the equivalent of one hours development per week (48 hours per annum). This is to be recorded in the individual training records. Identify employees with the potential to develop within the business and agree a development plan with them to utilise their skills/knowledge and aid in their personal growth. Support any training programs, including the NVQ award. Ensure that the team is constantly improving their product knowledge to maximise revenue and the service provided. Create a team environment which promotes good employee morale and pride in the bar/restaurant. Formulate departmental training plans in order to identify skills required by team members to meet bar and individual objectives. Provide continious recorded traning for staff. Orgainise suppliers to train employees as needed. Lead and motivate staff in order to encourage and obtain maximum commitment. Review the performance of all your team at least every six months, using company guidelines. Ensure that every employee receives induction training on their first day of employment. Ensure the whole team is aware of liquor legislation and receives food hygiene traning relevant to their position. Control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc Ensure the team undertand the areas and steps where they can maximise guest satisfaction at every ‘touch point’. Ensure the routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. Set up and orgainse ongoing cleaning schedules. Produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an incident occuring. Ensure the team maintain the bar/restaurnt l, collect any litter, remove/report hazards. To be fully conservant with the Bar/Resraurantl Policy on; Fire & Evacuation Security procedures Health and safety policy Personnel and training procedures Comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. Carry out daily Health and Safety Audits Ensure compliance throughout the department. Be responsible for your own personal development at work and strive to be the best in what you do, taking care and pride in your work. Participate in your annual review dicussion and any subsequent conversations to review performance and objectives. BUSINESS IMPACT/RESULTS Responsible for driving the team by Leading them to deliver the Food and Service expectatiations. Motivating staff on a daily basis to create a friendly and warm environment in order to retain staff and generate effective team work Build business and develop repeat diners, especially from the local community and making the restaurant and bar a ‘first choice’ for dining experience in the local area. Ensure achievement of budgeted profitability of the Bar. Develop a cohesive and well trained team who are able to provide superior guest service and maximise revenue. Maximise the service opportunities for guests to ensure return visits. Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. Positively approach all sales opportunities in order to maximise revenue. Ensure staff are sales and standards focused. Assist the General Manager in developing food and drink packages/promotions to encourage business and build the reputation in the local business and leisure markets. Control all glass and bar supplies stocks and levels Assist in weekly stock Takes and ensure beverage cost of sales are in line with budgeted figures. Have minimal guest complaints received for food, beverage and service issues. CREATIVITY An eye for detail and attention to detail is required at all times. Encourage self and staff to think outside the box and question the status quo to enhance the guest experience Promote a positive and innovative way of thinking ahead and planning for future situations that impact guests and staff moral COMMUNICATION Eagerly Welcome guests sincerely with the broadest smile and warmest of welcome Daily ensure that staff converse to guests regarding their experience with us. Effectively promote resort points of sales to enhance the guest experience and increase potential revenue Ensure departmental meetings are held monthly. Communicate with all team members by holding regular briefing sessions. Communicator with peers and subordinates. DECISION MAKING & AUTONOMY Deliver the culture of Never Say No to a Guest-Seek ways to find suitable alternatives to ensure guest satisfaction at all times Any guest concerns must be dealt with as the highest priority and with great apprehension Any decisions taken must reflect and safeguard your top priorities:- Health and safety, Guest satisfaction and Staff Morale APPLIED KNOWLEDGE & SPECIALIST SKILLS Flexibility is imperative to meet the requirements of the business needs Training is vital to pass on self skills to your team members As part of the management team your input in the department decision is imperative. Pass on your ideas and skills in team meetings Report to your seniors of any training and development you feel that you or your team may need. Ensure that all training is attended by self and team. Influencer at all levels and able to get employee buy in to operating practices. Delegate to achieve the desired results from team members. MANAGING RESOURCES Ensure a system is in place for ordering, delivery, storage, security, distribution and administration of beverage items. Visual appearance of the bar and work areas must be kept sparkling clean and pleasing to the eye Ensure that team adheres to all Health and Safety regulations in regards to PPE, storing of chemicals and safely usage of equipment to ensure safety of self, staff and guests Report any defects, hazards or near misses to ensure safety of self, staff and guests COMPLEXITY & PROBLEM SOLVING Take ownership of any guest issues/complaints/feedback and take appropriate follow up action.If unsure always communicate with GM Take personal responsibility in a guest situation to ensure that it gets resolved efficiently and follow-up to ensure that the guest leaves feeling satisfied. Communicate any relevant information in regards to guest request to your GM in order to ensure we exceed guest expectations.
Administrator / Care Coordinator at Eminent Domiciliary Care Agency outlines a role that is both dynamic and impactful. Here are some key points: Responsibilities: Team Management: Oversee health care assistants and service users, ensuring high standards of care. Administrative Duties: Audit, review, and update staff and client folders, and follow through on recruitment processes. Care Coordination: Assess and identify care packages, place care staff in service users’ homes, and liaise with other professionals. Software Proficiency: Use or learn ‘Nourish software’ / Care planner software and other systems. ** Duty Schedule:** Office Work: Alternate between office and field work. Spend 2 weeks in the office (10 days) and 14 days in the field. Field Work: Conduct spot checks, replenish PPE, and carry out quality reviews and initial assessments for new clients. Communication: Handle phone calls weekly to manage issues regarding service users and staff. ·** Qualifications** · Previous experience in a training or coordination role is desirable · Strong organisational skills with an eye for detail · Excellent communication and interpersonal abilities · Proficiency in Microsoft Office suite, particularly Word and Excel ** Job Type and Salary:** Full-time: £20,000 to £22,000 per year. This role requires a blend of administrative skills, team management, and hands-on care coordination and it’s a great opportunity for someone passionate about making a difference in domiciliary care.
Travel Sales & Recruitment Consultant – Build Your Own Travel Business, Earn Uncapped Income! Are you passionate about travel and seeking a flexible, rewarding business opportunity? Join us as a Travel Sales & Recruitment Consultant, and start earning money by booking holidays for yourself, family, friends, and clients—all while enjoying the freedom of flexible working hours. This is a commission-only role with uncapped earnings potential, plus the opportunity to build a residual income stream! Your Role: • Plan & Book Travel: Provide clients with personalised travel recommendations, from holidays to weekend getaways, and earn commission on every booking. • Build Your Business: Identify new clients, grow your network, and build long-lasting relationships. • Sales & Outreach: Engage in social media and outbound sales to promote your services and expand your client base. • Earn While You Travel: Book holidays for yourself and others, enjoying travel discounts while earning commissions on every trip. • Recruit & Train: Grow a team of travel agents under your mentorship and earn additional income from their success. • Offer VIP Experiences: Help clients get the best possible deals on travel and add extra value to their trips with insider tips and exclusive offers. What We’re Looking For: • Passionate About Travel: A genuine love for travel and helping others plan their dream holidays. • Self-Motivated: You’re driven to succeed and excited by the opportunity to be your own boss. • Sales-Oriented: You’re comfortable promoting services, engaging in outreach, and converting leads into bookings. • Entrepreneurial Mindset: You’re ready to grow your own business and excited about the potential for long-term success. • Resilient & Goal-Driven: You stay focused and driven, even in the face of challenges. • Tech-Savvy: Confident using social media platforms to promote your business and engage with clients. What We Offer: • Commissions: Earn 8-28% on every holiday booking you make, with up to 80% of commissions going directly to you. • Flexibility: Work part-time, full-time, or in your spare time. You set your own hours, and there are no quotas or targets. • Travel Perks: Access exclusive travel discounts, including up to 80% off on personal holidays, flights, hotels, and more. Travel more and pay less! • Licences & Accreditations: Gain access to industry-standard credentials such as ABTA, ATOL, IATA, and CLIA—legitimising your travel business and giving you the ability to offer clients the best in travel protection and services. • Training & Certifications: Complete free training courses to become a certified travel specialist in various destinations, cruises, or luxury travel sectors. • Marketing & Support: Get your own free personalised website, customisable marketing materials, and ongoing support from a team of experienced travel professionals. • Residual Income: Build your own team of travel agents and earn additional income through recruitment bonuses. • Risk-Free Investment: We offer a 30-day Money Back Guarantee—giving you peace of mind to start your business risk-free. • Proven Business Model: Benefit from a well-established system backed by a company with 30 years of success in the travel industry. Please Note: This is a commission-only role. Your earnings are determined by your effort and performance, with the potential for uncapped income. The role requires a small upfront investment to cover your website, business registration, licences, and administrative fees. You will also have a small monthly administrative fee for business upkeep. However, this opportunity comes with a 30-day Money Back Guarantee, making it a risk-free chance to start your own business in the travel industry. If you’re ready to combine your passion for travel with the freedom of running your own business, apply now and start earning on your terms!
Job Opportunity: Office Administrator/Sales Assistant We are seeking a motivated and organized Office Administrator/Sales Assistant to join our team in Erith, London! This is an office-based role where you will play a key part in helping us connect with potential tree surgery clients. We are looking for someone local. Your responsibilities will include: - Conducting outreach calls to potential clients - Entering and managing client data in our system - Arranging appointments for consultations - Providing excellent customer service and support - Need to speak one of the languages listed - Russian, Lithuanian, Estonian, Latvian, Romanian, Slovakian. We operate during office hours, providing a structured work environment. While prior experience is preferred, it is not essential. Strong reading and writing skills in English are a must. You don’t need to have experience with tree surgery—just a positive attitude and a willingness to learn! If you are reliable, enthusiastic, and looking to grow in a supportive environment, we’d love to hear from you!
Note - Knowledge of Russian is a must! Job Summary We are seeking a compassionate, reliable, and organized individual to serve as an Educational Guardian for international students studying in the UK. The Educational Guardian will provide support, care, and guidance to students while ensuring their well-being and academic progress. This role involves acting as a bridge between the student, their parents, and the school, helping students navigate life in the UK and ensuring they have a positive educational experience. Key Responsibilities Student Welfare and Support: Act as the primary point of contact for students, providing emotional and practical support. Complete all required school forms. Monitor the mailbox daily and inform parents of any relevant updates. Coordinate with our team to arrange tutoring and ensure the student has the correct link for lessons. Assist students in purchasing school uniforms and making any necessary purchases online. Ensure students' physical and mental well-being, addressing any issues that may arise. Assist with settling into the UK, including cultural acclimatization, local orientation, and understanding school routines. Communication and Liaison: Maintain regular communication with parents, updating them on their child's academic progress, well-being, and any concerns. Liaise with school staff, including housemasters/mistresses, tutors, and teachers, to monitor students' academic performance and behavior. Attend parent-teacher meetings (online), school events (occasionally), and other relevant appointments on behalf of parents if they are unable to attend. Academic Monitoring: Monitor students' academic progress by keeping in touch with schoolteachers and checking reports, ensuring they are on track with their studies and receiving necessary support. Arrange additional tutoring or academic assistance if required. Emergency and Crisis Management: Be available to respond to emergencies, such as health issues or disciplinary matters, ensuring appropriate action is taken promptly. Coordinate with medical professionals and schools in case of illness or injury, ensuring students receive proper care. Travel and Accommodation Support: Assist with travel arrangements during term breaks ,and if necessary weekends, including booking flights and organizing transport. Help arrange suitable accommodation during holidays, whether it be a homestay, staying with family, or supervised accommodations. Legal and Administrative Support: Assist students with opening bank accounts and obtaining their BRP card. Monitor visa status and ensure all necessary legal requirements, such as visa and immigration status, are up to date. Communicate with relevant team members if visa updates are needed and assist with the process. Assist with administrative tasks, such as registering with a GP and keeping in touch with the medical center when needed. Qualifications and Skills Knowledge of Russian and English is a must. Previous experience working with children or young adults, preferably in an educational or guardianship role. Strong understanding of the UK education system. Excellent communication and interpersonal skills. Ability to handle sensitive situations with discretion and empathy. Highly organized, with the ability to manage multiple responsibilities and prioritize tasks. Availability to travel for emergency reasons is essential. Personal Attributes Compassionate and caring, with a genuine interest in student welfare. Culturally aware and sensitive to the needs of international students. Reliable and trustworthy, with the ability to build strong relationships with students, parents, and school staff. Problem-solving mindset and ability to act calmly in emergencies. Working Conditions Flexible working hours, with the expectation of being available over the phone for emergencies Travel within the UK if required The role may involve some evening and weekend work from home to accommodate students' needs and schedules.
Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Job Description Are you a finance expert with a knack for number crunching and a zest for the bustling catering industry? We have the perfect next step in your career! We're looking for a proactive Finance Business Partner to join our dynamic team at the London Heathrow airline catering division. This role is not just a job, but a golden ticket to be at the heart of steering our financial strategy, directly influencing the growth and success of our business unit's budget. Your role will be pivotal in ushering in new systems and controls that not only streamline our operations but also significantly enhance efficiency and trim down costs, all while standing firm on our commitment to delivering high-quality production and service. What you can expect: Collaborate with multiple stakeholders to create and implement strategic financial plans that align with organizational goals. Serve as a commercial contact and strategic partner, providing financial expertise and collaborating with operations to optimize catering production, logistics, and supply chain efficiency. Drive efficiency and utilize financial analysis to identify opportunities for revenue enhancement and cost optimization while focusing on cost reduction and stabilizing operations without compromising on quality. Oversee the preparation of accurate and timely financial reporting while implementing and maintaining robust financial controls to safeguard company assets. Lead process improvement and collaborate with IT to lead initiatives for streamlining financial processes and enhancing efficiency across the organization. Be a champion of culture and work in tandem with production and service departments to ensure excellence and customer satisfaction are at the forefront. Ensure compliance with applicable financial regulations and standards and identify and manage financial risks by implementing strategies to mitigate potential issues. Qualifications Possesses a bachelor’s degree in finance, accounting, business administration, or a related field. A master’s in business administration (MBA) or qualifications such as CFA or CIMA would be highly desirable. Has experience in finance roles and production environments with a proven record and strong analytical skills paired with a high affinity for numbers. Has prior experience in the catering, hospitality, or food and beverage industry with an understanding of the specific financial and operational dynamics of the sector. Who can bring exceptional IT skills, particularly in MS Excel and MS PowerPoint; knowledge of database management, ERP systems, Microsoft Navision, Oracle Essbase, and Power BI would be a plus. Is Fluent in English, exhibiting strong communication skills and assertiveness. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Job Title: Business Support Manager Location: Cardiff, hybrid Reports to: Director Salary: £40,000 per annum Type: Full-Time, Permanent Job Summary: The Business Support Manager will be responsible for providing comprehensive administrative, operational, and strategic support to ensure the smooth functioning of the business. This role requires a dynamic individual with strong organizational, communication, and management skills who can work cross-functionally with teams across the organization to enhance efficiency, streamline processes, and contribute to the overall success of the business. The Business Support Manager will also be responsible for overseeing administrative staff, managing resources, and ensuring that business operations are aligned with company goals. The successful candidate will work 37.5 hours per week and will solely work for Inawizdom Ltd. Key Responsibilities: Operational Efficiency: Streamline and optimize business processes to ensure efficient operations across departments. Identify and implement systems, tools, and processes to improve business workflows. Administrative Leadership: Lead and manage a team of administrative and support staff. Provide guidance, mentorship, and support to ensure high performance and continuous professional development. Resource Management: Oversee the management of business resources, including office supplies, equipment, and technology, to ensure operational efficiency. Develop budgets, monitor expenditures, and allocate resources effectively. Project Management: Support and manage cross-functional projects by coordinating resources, timelines, and deliverables. Track project milestones and ensure deadlines are met. Reporting & Analysis: Prepare reports, presentations, and data analyses for senior leadership to inform business decisions. Identify key performance metrics and provide insights for operational improvements. Stakeholder Collaboration: Act as a liaison between various departments and senior leadership to ensure smooth communication and collaboration. Build and maintain strong working relationships with internal and external stakeholders. Compliance & Policies: Ensure that business operations comply with internal policies and external regulations. Update and implement business policies and procedures where necessary to ensure governance and compliance. Risk Management: Identify and mitigate operational risks that could impact the efficiency and success of the business. Implement risk management strategies and contingency plans. Strategic Planning: Collaborate with senior leadership in the development and execution of business strategies. Provide operational insights to support long-term planning and organizational growth. Customer Service Excellence: Maintain a customer-focused mindset by ensuring that the support functions contribute to a high level of service delivery both internally and externally. Qualifications: Education: Bachelor’s degree in Business Administration, Management, or a related field (Master's degree preferred). Experience: At least 3-5 years of experience in a business support or operations management role, preferably in a fast-paced or growing organization. Prior experience in managing teams and budgets is essential. Skills: Strong organizational and multitasking skills. Proven ability to lead, manage, and develop teams. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools. Analytical mindset with the ability to interpret and act on data. Strong problem-solving skills and a proactive approach to identifying and resolving issues. Personal Attributes: High attention to detail. Ability to work independently and as part of a team. Adaptable and able to thrive in a dynamic environment. Strong leadership qualities and the ability to motivate and influence others. A customer-centric approach with a focus on service excellence. Benefits: Competitive salary and bonus structure. Generous holiday entitlement. Professional development opportunities. Health and wellness programs. Pension scheme and other company benefits. How to Apply: Please submit your CV and a cover letter outlining your qualifications and experience by 30 October 2024.
Jamavar, an exquisite fine-dining destination based in the heart of Mayfair, is looking for an experienced Reservationist to join our dynamic team. We pride ourselves on offering our guests an unforgettable dining experience, blending the rich flavours of India with world-class service. If you're an organised, people-person with a passion for hospitality, we want to hear from you! Key Responsibilities - Handle Enquiries: Be the go-to person for all reservation-related queries. - Maximise Revenue: Convert enquiries, recognise business prospects, and upsell services whenever possible. - Cross-department Collaboration: Work closely with all departments to ensure top-notch service. - Maintain Standards: Ensure all paperwork is accurate and complete, including catering requirements, booking supplements, and payment details. - Knowledgeable Service: Know our food and drink menus inside out to respond effectively to customer enquiries. - Admin Duties: Handle general administration tasks. - Health and Safety: Follow procedures and report any hazardous situations or accidents to management. - Team Collaboration: Prepare function sheets and work as part of a cohesive team. Qualifications - Fluent in English - Knowledge of SevenRoom and OpenTable systems - IT literacy, with experience in packages such as Excel, MS Word, etc. - Exceptional time management and organisational skills - Excellent telephone and communication skills - Friendly yet professional work ethic What We Offer - Competitive salary - A collaborative work environment - Opportunities for professional development and growth - The chance to be part of a fun and forward-thinking team - Employee discounts at some of the most prestigious restaurants in Mayfair Ready to bring your sparkle? We can’t wait to hear from you!
The role is to supporting team is to deliver impeccable service to our clients, you should love helping and delighting people and thrive in a fast-paced and changing environment, offering our clients exceptional service so they feel delighted from booking an appointment to leaving the Atelier with amazing service they booked. You will support a range of duties, from client experience to bookings and selling our products. Your role is split between a few main areas: working in the Front of House greeting and helping clients, remotely answering calls/ emails, accurately confirming client bookings in advance and supporting operatives with booking and column optimisation. You will ensure all clients receive a good experience from the beginning to the end of their journey, aiming to answer any questions about the Atelier and our services. We want someone to help and delight our clients across multiple channels (email, phone, and face-to-face). You will always present a confident and professional manner and strive to go over and above all with the overall goal of genuinely delighting our clients with an unrivalled service experience. You will need to be able to work independently whilst collaborating with the rest of our small team. We are on a mission to be the best salon in Dover then in the UK, and your role in this is essential. Necessary training will be provided to the right candidate. Responsibilities: Welcome clients warmly and professionally when arriving at the Atelier Understand the client journey and proactively take steps to ensure it is seamless for each client Provide personal advice to clients on products and services Upsell services and improve booking inefficiencies to maximise revenue Answer emails, calls and SMS messages promptly, politely and accurately Maintain communication between Atelier Support Team colleagues so professional service is maintained for each client Use our ticketing system within agreed SLAs Maintain booking administration, including client, payment and patch test details Confidently support clients in selecting the most suitable service and service provider for their beauty needs Use your full knowledge to assist clients by helping them find the perfect products and services for their hair needs Keep service providers informed of client arrivals and cancellations Observing and supporting health and safety measures Maintain a clean and organized Salon environment. Communicate with clients to address any concerns or issues that may arise. Implement and enforce company policies and procedures. About you: Aptitude for selling Attention to detail and high level of accuracy for bookings Succeed at a fast pace Quick thinking and calm under pressure Premium customer service A friendly and welcoming attitude Passionate about beauty and hair Hours of work: Based in Dover 8 hours shifts available 38-40 hours per week Additional benefits: Complimentary hair salon services Free monthly allocation of Josh Wood Colour products 30% discount on all retail partners 20% off for Friends & Family on salon services Paid commission on product sales Job Types: Full-time You must also have 2-3 years’ experience in the relevant industry and any qualification in the salon industry will be preferred. If you are a motivated individual with a passion for working with teams and delivering exceptional customer service, we would love to hear from you. Pay: £30,960.00-£38,700.00 per year Experience: Customer Service: 2 years (required) Work Location: In person
We are excited to be recruiting for the role of HR and Recruitment Manager for a vibrant organization based in Canary Wharf. Job Overview: The company are looking for a dedicated and enthusiastic HR & Recruitment Manager to oversee all aspects of recruitment and human resources practices and processes. Reporting directly to the CEO, the HR & Recruitment Manager will act as the go-to person for all employee-related issues with duties including job design, recruitment, employee relations, performance management, training & development and talent management. We strongly believe the job of our HR function is vital to the overall business success. Our people are what make us and the HR & Recruitment Manager will ensure we have a happy and productive workplace where everyone works towards achieving our mission and objectives. Promoting corporate values and shaping a positive culture is a vital aspect of this role and something we feel very passionate about. Job duties & responsibilities: Recruitment: - Working closely with managers to conduct a robust recruitment process for all vacancies throughout the company. - Proofread job descriptions and feed back to hiring managers on changes and suggestions based on market intel and recruitment trends. - Build talent networks to find qualified candidates. - Write & post job adverts. - Use multi-channel approach to source suitable candidates. - Manage the recruitment pages on the company website. - Screen applicants, evaluating if they meet the minimum requirements of the role. - Ensure candidates are managed through the process in a timely fashion whilst also ensuring they have an excellent ‘candidate experience’. -Engage with Hiring Managers to book interviews and collect feedback and support Hiring Managers with the recruitment process, where necessary. HR: - Managing Employee Relation cases for all employees which includes but is not limited to: Sickness and Absence Maternity/Paternity/Parental Leave Return to Work Compassionate Leave Disciplinaries Grievances Performance Management & Improvement Plans Welfare Meetings, Investigations Redundancies and Restructure - Creation of formal paperwork which includes but is not limited to: Contracts, Offer letters and Job Descriptions Contract amendment letters Leavers paperwork Meeting outcomes Formal warnings Improvement plans Settlement agreements Compromise agreements . Creation of all forms used within the company as well as implementation to the relevant platforms for access . Creation and management of all Company Policies and Procedures; this includes keeping them up to date in line with relevant changes . Managing and coordinating the internal appraisal process . Managing employee satisfaction and identifying areas that require improvement . Monitoring holiday entitlement and allowances; chasing for unapproved holiday/holiday adjustments Managing the introduction and processing of all staff benefits which includes: Healthcare cash plan Life assurance Bike to work scheme Season ticket loans DSE Eye Tests Pension Referral bonus - Right to Work audits - Medical record audits - Managing and chasing probation returns and paperwork including extensions and failures - Assisting with HR improvement projects and strategic advice to managers Payroll and Financial administration: - Inputting and collating all the data in relation to monthly payroll - System admin and super user of Payroll System - Managing payslips, P60s, P11Ds and P45s - Pension; uploading new joiners, removing leavers, making the monthly payments, amending percentage inputs and making stand-alone payments - Raising PO numbers and inputting invoice details to submit and send to suppliers through Ad-hoc: - Working with our external IT Provider and telecoms provider to act as the main contact for all queries, processing and approvals - Liaison for central service data protection provision and relevant policies - Project management as and when required heading up all projects which relate to the office, staff and/or IT - Working with the Office Manager to assist in the running of the central function service Muswell Group is acting as a recruiter for the hiring company Job Types: Full-time, Permanent Pay: £40,000.00-£43,000.00 per year Work Location: Hybrid remote in London, E14 9GE
Job description Proactive Facilties Management is a dynamic and innovative company, committed to delivering exceptional service across all our operations. We are looking for a motivated and experienced Sales and Admin Executive to join our team and drive our sales and administrative functions to new heights. You will be part of a growing and diverse team, having many opportunities for career progression. Our staff are at the heart of what we do, we work hard to create an inclusive, mutually rewarding, and enjoyable working environment that operates fairly, safely, and respectfully. The core function of your role will be to provide support for the following: Role Overview: As a Sales and Admin, your primary role will be to support and lead our sales and administrative teams to ensure seamless operations. You will work closely with various departments, including marketing, operations, and accounts, to streamline processes and enhance overall business performance. This role is integral to maintaining our high standards of customer service and operational efficiency. Key Responsibilities: Sales Leadership: Lead, manage, and inspire the sales team to achieve and exceed sales targets. Develop and execute effective sales strategies to drive revenue growth. Monitor team performance and provide coaching and mentoring to ensure continuous improvement. Client Relationship Management: Build and maintain strong, long-term relationships with key clients. Ensure high levels of customer satisfaction through proactive communication and problem-solving. Identify opportunities for upselling and cross-selling to maximize revenue. Administrative Oversight: Oversee all administrative functions, ensuring they are efficient and support business objectives. Manage office operations, including scheduling, resource allocation, and team logistics. Ensure compliance with company policies and procedures across all administrative activities. Process Improvement: Continuously assess and improve sales and administrative processes to enhance efficiency. Implement best practices to drive operational excellence and streamline workflows. Reporting and Analysis: Prepare regular reports on sales performance, administrative efficiency, and other key metrics. Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to senior management based on analysis. Team Development: Recruit, train, and develop high-performing teams in both sales and administration. Foster a positive work environment that encourages teamwork, innovation, and professional growth. Manage team logistics using GPS software and ensure effective communication and coordination. Collaboration: Work closely with marketing, finance, and operations departments to align strategies and ensure cohesive execution. Coordinate with various stakeholders to manage bookings, quotations, and customer communications through our CRM system. Respond to customer inquiries, manage complaints, and handle essential administrative functions, including user maintenance, reports, and dashboards. Job role is not limited to the above* - - REQUIREMENTS - - Experience of working in the cleaning industry will be highly advantageous. You will need good secretarial skills, sales, admin, diary management experience, basic IT skills, excellent written and communication skills, an ability to work closely with other departments and to be able to work under pressure at times. Some basic finance or bookkeeping experience could also potentially be an advantage. Ability to communicate effectively with customers, clients, and staff Excellent written and verbal communication skills Ability to work well under pressure Ability to achieve performance criteria Positive and flexible approach to learning in role Self-motivated Sense of own initiative Ability to work effectively as part of a team Previous experience in the cleaning industry will be highly advantageous. Training and career progression will be provided, where required
Introduction At Fin2Go Ltd our premise for success lies in our strong foundations of policies and regulations that comply with the highest of ethos. We’re seeking a seasoned compliance manager to help us uphold our company-wide policies, in the most efficient and effective approach. The compliance manager role requires the candidate to be proficient in the developing and transitional compliance laws of the country. Working as a compliance lead, the candidate in question must take charge of curating policies and strategies and effectually transfer this knowledge to the employees. The compliance manager job involves high proficiency in some soft skills such as communication, organisational abilities, and strong interpersonal skills, as it involves liaising with different stakeholders, internally and externally. Objectives of this role - Monitoring the current policies and systems in place and ensuring that it complies with legal and regulatory laws - Train the employees on the laws and regulations, so there is no ambiguity in the compliance and risk for the jobs that they perform - Learn, unlearn and relearn the dynamic changing ecosystem of compliance and regulatory laws of the country - Report to, and liaise with the senior compliance manager and make decisions based on the guidance received by them - Curate and maintain control systems to identify and handle breaking of rules and any violations Responsibilities - Supervise all the business processes that involve compliance and regulations - Take timely actions to ensure compliance, both with national/local laws and internal policies of the company - Make reports and documentation on potential compliance risks, as a compliance risk manager - Establish and carry out proper training programs, so that the employees are aware of the laws and regulations they need to adhere to - Carry out investigations to find gaps in the current strategies, which involve compliance and rectify them as per the regulatory guidelines Required skills and qualifications - Bachelor’s degree in law, business administration, or a similar discipline - Prior experience working as a compliance manager or in a similar position - Proficiency in industry trends, laws, and regulations - Outstanding analytical skills and problem-solving abilities Preferred skills and qualifications - Experience in risk management or auditing - Exposure to curating, executing and monitoring compliance projects
Full job description Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met. ESSENTIAL FUNCTIONS: General Operating Requirements: Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance. Communicates any variances to Company standards to the Store Manager. Ensures proper scheduling of Associates to meet business objectives. Ensures compliance with all State, Local and Federal regulations. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Accepts special assignments as directed by Leadership. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates. Ensures compliance of Ross personnel policies and procedures. Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed. Expense Control: Assists in the management of and continuous monitoring of actual expenditures to be within budget. Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do. Ensures all Associates understand and can execute emergency operating procedures. Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. Assists in the facilitation of monthly safety meetings. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the Company brand at all times. Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Merchandise Processing and In-Store Marketing Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Ensures merchandise is presented and organized according to Company merchandising guidelines. Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention: Assists with training Associates on Loss Prevention awareness and Store shortage goals. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Assists in leading the annual inventory process including preparation and execution of inventory guidelines. Monitors mark-out-of-stock policy to ensure proper administration. Ensures Public View Monitor (PVM) system is maintained properly. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Two or more years of Store or Assistant Store Manager experience in a retail environment. Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels. Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion. Ability to set priorities and exercise independent judgment. Maintain high quality of Customer service. Fluency in English. Ability to work evenings and weekends. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: Direct supervision of all non-exempt Associates. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Category Manager with experience in leading various public sector procurement procedures, strong understanding of the Public Procurement Regulations 2015, commercial contracts and excellent IT skills with good knowledge of current category platforms, is required to join a well-established housing association. SALARY: £55,075 - £63,500 pro rata+ Generous Benefits (see below) LOCATION: Hybrid working - Mostly remote/working from home, with occasional attendance at the office in Ealing (W5) JOB TYPE: Full-Time, 12 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday - Friday JOB OVERVIEW We have a fantastic new job opportunity for a Category Manager with experience in leading various public sector procurement procedures, strong understanding of the Public Procurement Regulations 2015, commercial contracts and excellent IT skills with good knowledge of current category platforms. Working as the Category Manager, you will join the growing procurement team as they strengthen the group’s procurement function. Within this role, you will be supporting several transformation projects. As the Category Manager you will support the Head of Category / Procurement Business Partner in implementing category strategies, oversee contract implementations and develop and maintain supplier and customer relationships. DUTIES Your duties as a Category Manager will include: Supporting the Head of Category / Procurement Business Partner in implementing category strategies. Additionally, you will take ownership of various sub-categories, leading end-to-end tender projects, managing framework agreements, and handling other relevant projects Work closely with Head of Procurement Operations to enable a smooth transition to the new procurement regulations and contract management system Oversee contract implementations, attend review meetings with internal stakeholders to ensure supplier performance meets agreed SLA’s, and provide solutions to contract-related issues Develop and maintain supplier and customer relationships according to the agreed strategy for a specific category or sub-category, following best practice contract management models Effectively coordinate Category Management activities to achieve team objectives, including monitoring tasks within the ECM portal in D365 and P2P Support the management and reporting on supplier performance, taking corrective actions where necessary Identification of Continuous Improvement opportunities within the Category and Contract Management Collaborate with the wider organisation and colleagues to ensure a consistent and compliant approach to procurement and contract management CANDIDATE REQUIREMENTS Degree qualified (or equivalent) with a desire to undertake a CIPS qualification Experienced in leading various public procurement procedures coupled with a strong understanding of the Public Procurement Regulations 2015 and forthcoming Procurement Act 2024 Experience in working on procurement transformation Good understanding of commercial contracts and terms and conditions Excellent communication skills (written & verbal) with the ability to influence stakeholders Experience of pre and post commercial administration of contracts and managing supplier performance The ability to manage projects (qualification in Project Management is desirable, not essential) Excellent IT Skills - good working knowledge of current category platforms as well as MS Office applications BENEFITS 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service Up to 8% contributory pension Flexible working Investment in your learning and development The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY JOB REF: AWDO-C12570