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Tape London is recruiting for a daytime Office Administrator, this is a great opportunity for you to grow and develop in an evolving company. Main responsibilities will include but are not limited to: - Provide support to Directors and Senior Management - Planning and coordinating administrative procedures and systems - Diary management - Dealing with reservations during the day - General Office Management: answering phones, emails, drafting/editing documents - Meeting & greeting visitors; screening telephone calls and directing them to the right person - Providing end-to-end customer service from client onboarding to ongoing support including assisting with setting up client meeting/events, on & offboarding clients from systems, dealing with general client queries - Team coordination and management Key Skills Required: - Knowledge of Monday.com is desired but not compulsory for the right candidate - Ability to maintain high attention to detail while working in a multifaceted, fast-paced and growth-focused environment - Excellent written & verbal communication skills - Strong IT/Tech skills required - Strong administrative skills - Ability to multi-task under pressure with the ability to prioritise - Willingness to work hard, an aptitude to learn, tenacity, team player and a growth mindset This is a full time, office-based role with some flexibility to work from home occasionally
Are you looking to kick-start a new career? We are recruiting for companies who are looking to employ our Project Management Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps. Online Training Complete a selection of professional, accredited and industry recognised Project Management courses by including Prince2 & Agile. The training is delivered via video tutorials, presentations and quizzes through a portal that you study from home. Practical Training Now that you have learned all the theory it’s time to start applying that into practice so that you have the required experience to start within the industry. Our expert Project Manager tutor will provide you with 2 case scenarios for you to complete that will be based on real-world situations. Official exams At this final stage, we will prepare you to take your official Prince2 & Agile Foundation exams. The exams can be taken at one of the approved test centres across the UK or online from your own home. PM Role Through our range of partnerships throughout the UK with Project Management organisations, we are able to place you into an entry level role within your local area. You will be working as either a Project Coordinator or Project Administrator (£25K-£45K starting salary). At a one off cost of £1499, or a deposit of £212 followed by 10 interest free monthly instalments of £148, this represents a great opportunity to start a rewarding career in Project Management and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Apply now and one of our friendly advisors will be in touch.
IT Support Team Leader- Harrogate, North Yorkshire Skills: Office365, Windows 2016/2019 Server, LANs/WANs/VPN/VLANs . AWS, Infrastructure support, Active Directory, TCP/IP networks, IT Support, Network Support, Helpdesk, Team Leadership Location : Harrogate , North Yorkshire (Hybrid work - 2-3days in the office per week) Salary : £37,000 - £42,000 + Full Benefits Package Details :Well established Harrogate based company are immediately seeking an IT Support Team Leader to join their small IT Team to provide in-house thirdline technical support to their endusers; as well as team leadership. The role is very hands-on of which 80% of the role is predominately thirdline support of their IT infrastructure, networks, and cybersecurity; and the remainder is leading and supervising the small team, as well as involvement and leading your own projects. Technically, candidates must ideally possess good skills in Office365 administration, Active Directory, Windows 2016/2019 Server, network administration (LANs / WANs / VPNs / TCP/IP / Firewalls, cabling, patching etc), and basic cybersecurity skills ideally utilising Sophos and Sonicwall.There is no expectation that you possess all these skills, but a good complement of them would be appreciated. The skills that you do not possess can be an opportunity to learn these new technologies. This is a new role within the team, and will operate as the IT Manager's right-hand. As such, there is a degree of flexibility around the role remit which can be discussed at interview.Strong leadership/supervisory experience is essential as well as good general all round IT Skills. Due to the variety of issues that you may face daily, the ability to be adaptable, logical, and methodical in your approach are critical. Academically, you must possess ANY relevant IT / Computing / Computer Science qualification (BSc degree, diploma, certification - eg COMPTIA, Cisco, Microsoft, VMware etc). If you are up for a challenge, with a company that's going places, please APPLY NOW! This role is commutable from Harrogate, Leeds, Bradford, York, Knaresborough, Ripon, Wetherby, Otley, Skipton, Wakefield, North Yorkshire, West Yorkshire *Potential candidates must be fully eligible to work in the UK without the need for visa sponsorship (either now or in the future)* IT Mob Limited are acting as an Agency in relation to this vacancy, and are an Equal Opportunities Employer.
As the founder and director of a rapidly expanding engineering organisation with over 20 employees, I am seeking an individual who not only recognises the importance of proactivity and problem-solving but also possesses the ability to pre-empt and resolve issues before they escalate. The ideal candidate will be someone who is highly organised, professional, and adept at communication. Moreover, proficiency in a range of Microsoft applications is essential, as the role will involve the regular submission of detailed weekly reports on the performance of each team member. Furthermore, the successful candidate will be required to travel within the UK to conduct audits on our engineers, to ensure compliance with company protocols and procedures. Rest assured, all necessary travel expenses will be covered by the company. You should have a keen eye for detail and a strong background in administrative tasks, You should be confident in your ability to fulfil the responsibilities outlined in the job description. You should understand the importance of conducting thorough background checks on potential employees and maintaining accurate paperwork trails. You will need to be assisting employees with following procedures and protocols, as well as addressing any issues they may face in a professional manner. Furthermore, it’s important to have proficiency in financial literacy as you will have to reconcile accounts on a weekly basis and provide accurate reports to management. You will be the first point of contact for both internal employees and external contractors, ensuring that their needs are met promptly and efficiently.
Company Description: DIGI Technology is a forward-thinking IT company that pioneers innovative digital solutions to cater to global clients across various sectors. Specializing in developing software that transforms how businesses operate, DIGI Technology is committed to leveraging technology to provide outstanding products and services that improve user experience and drive client success. Job Description: DIGI Technology is looking for a driven and experienced Marketing and Commercial Manager to oversee and enhance the promotion of our products, services, and brand identity. The ideal candidate will play a critical role in strategizing new business opportunities, managing client relationships, and leading our Job Title: Marketing and Commercial Manager Key Responsibilities: • Strategic Planning: Collaborate with the executive team to set comprehensive goals for performance and growth in sales. Determine the product range to be sold and contribute to sales strategy and target setting. • Market Analysis: Engage deeply with market trends to understand employer or client requirements. Conduct detailed market research and analyze customer feedback on product features, packaging, price, and overall market presence. • Campaign Management: Lead the planning and execution of marketing campaigns and promotional activities, ensuring they align with the strategic business goals. Oversee the creation of marketing materials from conception to distribution. • Sales Analysis: Compile, analyze, and interpret sales figures and market data to prepare detailed reports and proposals for enhancing marketing strategies. • Team Leadership: Manage the marketing team, setting clear objectives and metrics, directing activities, and monitoring performance to ensure targets are met. • Client Relationship Management: Build robust relationships with new and existing clients, negotiate contracts, and develop comprehensive project specifications and requirements tailored to client needs. Qualifications: • A bachelor’s or master’s degree in Marketing, Business Administration, Communications, or a related field is preferred. • Proven experience as a marketing manager, commercial manager, demonstrating a successful track record in managing marketing strategies and client relations. Skills and Attributes: • Exceptional leadership and organizational abilities. • Advanced skills in communication, negotiation, and presentation. • Expertise in forming strategic marketing plans and understanding complex market dynamics. • Strong analytical skills with a goal-oriented approach. • Creative problem-solving skills and the ability to work under pressure. • Proficient in using CRM software and digital marketing tools. Why Join DIGI Technology? At DIGI Technology, you will join a team that is dedicated to innovation and excellence. We offer a vibrant workplace culture, competitive salary packages, and extensive opportunities for professional growth and personal development. You will have the chance to work on challenging projects that significantly impact our clients and the industry.
Job description We are an online diamond jewellery company, looking to hire an enthusiastic and experienced administrator on a 11 month contract with the possibility of making it permanent. The job is from 9 AM to 5:30 PM, Monday to Friday, with 20 days holiday, not including bank holidays. Responsibilities Process online orders using our integrated software (training will be provided). Manage phone calls and correspondence (e-mail, letters, packages etc.). Clear packages with customs. Assist colleagues whenever necessary. Coordinate office activities and operations to secure efficiency and compliance to company policies. Requirements Proven experience as an administrator, office assistant or relevant role (at least 1 year of experience required). Good communication and interpersonal abilities. Fast worker and attention to detail. Job Types: Full time. Salary: £23,000.00-£26,000.00 per year
We are a fast-growing, IT company with multiple websites, and we have an exciting new position to expand the team. This full-time, Full web content Developer position is a fantastic opportunity for someone who is motivated and experienced in various types of web development including WordPress and Shopify. If you want a job where you are surrounded by enthusiastic, results-driven and positive people then this could be the perfect position for you! Areas of Responsibility: Administration and setup of Database server software. Acquire current knowledge on trends and best practices in database technologies such as Microsoft SQL Server. Analyse and resolve application availability and performance issues related to database infrastructure in coordination with application, computer, and team. Find root cause of database infrastructure issues and recommend corrective actions. Assist infrastructure project team in scoping, design, and project work estimations. Actively participates in project meetings and provides input to design and implementation of database solutions. Collaborate with Cyber Security and ensure databases meet modern security standards. Participate in 24/7 support by acting as an escalation point for any production issues. Skill Set: 2+ year hands-on experience in database administration in Microsoft SQL Server. Experience or exposure to other database platform will be a plus. Familiarity with at least four of the following:SQL database security practices backup and recovery patching performance monitoring and alerting PL/SQL, Query performance analysis, Index optimization NoSQL database Familiarity with at least four of the following:IT Infrastructure basics Public Cloud long running queries and remove blockages Internet-working concepts – Intranet, Internet, DMZ, Firewall, DNS, VPN, Proxy Knowledge of Network Technology (Design of TCP/IP, UDP, IPV4, IPV6, DNS, SSL, F5 Load Balancer) Knowledge of basic information security concepts including information security best practices and vulnerability management knowledge of firewalls, proxy, local traffic monitors Scripting experience (bash, python, Ansible, chef) or any other industry standards Performance tuning of database servers Strong written and oral communication skills. Strong interpersonal and customer service skills.
We are looking for a highly experienced marketing administrator. It’s a full time positions.
An opportunity to join our team as an Apprentice An excellent opportunity to start a career, complete an apprenticeship and progress within a Looking for competent and enthusiastic administration apprentice. General duties include making and receiving telephone calls, preparing precise notes, and filing Free standing office with central heating, kitchen, shower, store room and meeting room. Relaxed and friendly, can be quiet but can be hectic at times. Open plan office with 3 others. Future Prospects Yes Salary negotiable Possibly to estimator/contracts manager The Company .Award-winning landscape construction business which specialises in working directly with garden designers and landscape architects Your role Material ordering Invoice processing Health and Safety – logging of forms and arranging relevant training Ensuring fleet vehicles are road legal and repairs/MOT/Tax are kept up to date Processing workforce timesheets General administration Personal qualities Positive attitude Motivated Team player Desired qualifications Apprentices are required to have GCSE grades A*-C/9-4 in maths & English Training to be provided Level 3 in Business Administration Apprenticeship Standard Course Content: Utilising IT programs and software Decision making Managing a quality service Project management Understanding the organisation and stakeholders Relevant regulations and policies Business fundamentals Professionalism and performance management Functional skills if needed This Apprenticeship will involve: Off the job training You will also develop your knowledge, skills and behaviours You need to have an employer to support your Apprenticeship and be employed in a relevant job role The typical length of this Apprenticeship course is 18 months This course has multiple start dates throughout the year IMPORTANT Please note before application that an Apprenticeship is not suitable for candidates looking for part-time work, or work experience during a gap year. An Apprenticeship requires candidates that have left school, college or university Please consider if the business is a viable commutel(unfortunately we are unable to consider applications where there will be a need to re-locate) The employer questions are important so that we have an understanding of a candidate's suitability for the role. Unfortunately, applications that have not answered the employer questions will not be considered. Please check the required starting date of the vacancy Things to consider The employer questions are important so that we have an understanding of a candidate's suitability for the role. Unfortunately, applications that have not answered the employer questions will not be considered. Please check prior to application that the business is a viable affordable commute Please have a CV prepared on a word document An Apprenticeship and employer requires that any potential candidate to be dedicated, please consider this before applying Vacancy is for an immediate start, please consider this if you are still in education. Please do not contact the employer directly The closure dates are for a guideline only and the vacancy may close Job Types: Full-time, Permanent Pay: £14,000.00-£17,000.00 per year Schedule: 8 hour shift Day shift Monday to Friday Application question(s): Thank you for your interest in this Apprenticeship. We are unable to consider applications that have not answered the following questions When did you complete your GCSE’s? Do you hold GCSE certificates in English and maths grades 4-9 Are you currently attending School, College or University(IMPORTANT candidates in education are not eligible to start an Apprenticeship. We are unable to consider applicants who are about to start or that are in education) How far do you live from Horley and do you have access to a vehicle due to the location of the business Have you checked the vacancy start date and would you be available on that start date? Licence/Certification: Driving Licence (preferred)
Vacancy for an Assistant Clerk to the Parish Council Location: Mostly working from home. Proximity to the Chew Valley would be an advantage. In person attendance at some meetings, including other visits to the parish of Stowey Sutton are required. Must be self-motivated and a good sense of humour helps. A laptop and printer will be provided. Starting Hours: 20 per month (to be reviewed after successful completion of the induction period) worked flexibly, independently with a mix of home working, hot desking in the parish, some face to face, evening meetings (usually one, sometimes two a month) and very occasional weekend work. The Assistant Clerk will provide cover for all the duties carried out by the Parish Clerk during periods of annual leave or illness. The Assistant Clerk must have the confidence to deputise in such a manner. Rate: SCP 18 to 22 depending on experience (£29,269 to £31,364 per annum pro rata based on a 37-hour working week.) Reporting to: Parish Clerk and Responsible Financial Officer. Applications are invited for an enthusiastic and self-motivated person to fill the role of Assistant Clerk to Stowey Sutton Parish Council. This is a varied and exciting position suiting an applicant with a positive attitude and a desire to train and develop. The job is more than just deskwork as the successful applicant will be encouraged to be innovative and to enjoy working within the community. The successful candidate will be expected to assist the clerk with duties to include: · To arrange, publicise, and attend Parish Council Meetings including preparation of agendas and preparing minutes. · To attend to administrative tasks including maintaining paper and electronic files, Facebook, the Parish Council website, annual review of all parish policies, preparing reports to Parish Council, dealing with correspondence and enquiries, and overseeing the maintenance of assets. · To assist the Responsible Finance officer in maintaining and reporting the Parish Council’s finances and assist in preparation of accounts for annual audit. · To advise and support Councillors including research required to progress projects. · To work with the community of Stowey Sutton and to help organise events as deemed appropriate. · To liaise with Bath & North East Somerset Council and other organisations such as the Avon Local Councils Association as required. This outlines the duties required for the post of Assistant to the Clerk in order to indicate the level of responsibility. It is not a comprehensive or exhaustive list; duties may be varied from time to time which does not change the general character of the job or level of responsibility. Local Government experience is desirable but not essential. Ongoing support and training in all aspects of the job will be offered. A high degree of computer literacy and excellent communication skills are essential. The successful candidate will be expected to obtain the Introduction to Local Council Administration (iLCA) qualification within 6 months of appointment and achieve the Certificate in Local Council Administration (CILCA) qualification within the 24 months of appointment. As part of our succession planning, upon successful completion of iLCA the position will be reviewed with a view to promotion to Deputy Clerk and additional hours. To apply, please apply online, send a cv and covering letter to reach the Parish Council by the closing date: 5:00pm Tuesday 7th May 2024.
At Frank Finn Plumbing, we are seeking a proactive full time Administrator to join our small established business based in Teddington. Job Overview The Office Administrator(s) are the first line customer support for all incoming communication with the main task of answering the telephones, checking the voicemails and checking the main mailboxes. They will ensure that customer calls/queries are dealt with in a timely manner, booking jobs, sourcing and ordering parts etc, and where necessary passing to colleagues for response. They are also the main contact for all site related jobs; managing the entire lifecycle, liaising with the building contractors from start to finish, creating quotes, converting to jobs, ordering parts, assigning engineers and issuing invoices. Weekly follow ups should also be carried out with customers regarding outstanding invoices and request reviews. Working collaboratively with the other Administrators, they will maintain the day to day side of the business, ensuring handovers are completed as appropriate each day. It is the responsibility of the entire Office Team to ensure all policies and procedures are adhered to, to ensure the smooth running of the office and in the interest of continuous development, make recommendations to the Managing Director where further improvements can be made. Responsibilities - Be the first line contact for all jobs via all communication channels, ensuring responses are processed in a timely manner - Manage the entire lifecycle of site jobs including creating/agreeing quotes, converting to jobs, following up/rescheduling appointments, raising invoices at the appropriate stages, ordering parts and tracking deliveries, raising extras as appropriate and once complete, issue all relevant paperwork such as gas safety certificate, boiler registration etc - Take the lead on all incoming calls, dealing with them as appropriate or passing them on to colleagues when necessary. Ensure follow up is taken in a timely manner to deliver the highest levels of customer service - Routinely check the voicemails, taking the necessary action and follow up - Review and action emails in the main mailbox. Follow up on the emails as per the procedure in place and once complete, mark as such and move into the corresponding folder. - Progress jobs, source and order parts, liaise with the customer and engineer, while ensuring appropriate return date when necessary - Maintain communication with the site supervisors - Maintain records in SimPro for progress, return visits, billing, providing detailed notes on customer calls/emails/concerns and contacts, especially if tenants are in the property - Ensure that customers are set up as recurring in SimPro following Vaillant service reminders - Manage engineer diaries, moving appointments around if requested and updating the engineers as necessary - Ensure purchase orders are raised, tracked, and receipted, using the accounts mailbox to track quotes, invoices and statements, which provide the necessary detail to keep records up to date and current - Ensure that all invoices are sent to the 'hub’ where appropriate, with job number and customer name. All engineer receipts or other invoices indicate what they are for and possible allocation - Provide office support and cover for colleagues when they are out of the office - Escalate queries/issues as appropriate - Carry out any other adhoc duties as required by the MD
Mission We want to attract employees whose own values and approach reflect the family's choices and wishes for the delivery of care. Purpose Enable the person we support to live a valued life, respecting their choices, using a person-centred and responsive care approach to ensure the delivery of high-quality care and support. My family and I are looking to recruit 7 Personal Assistants under the Self-Directed Support Level 1 Scheme. Your Role as a PA is to provide 24-hour care working on a Rota basis for A male in his Late 20s with severe Learning Disabilities, Autism and Cerebral Palsy. I require 24-hour support and you will be part of a team working from a rota. You will be employed as a permanent PA with a contract. The hours are negotiable and are to be arranged. I am looking for several contracted hrs, Including early shifts, back shifts and sleeping nights. These shifts include weekends. · 40 hrs x 3 contracts · 25hr x 2 contracts · 16 hr x 2 contracts · I would also like to have a relief pool to cover holidays and sicknesses. Preferably 4 relief Pa’s Skills and attributions, have good communication skills, in terms of listening and using my preferred communication where possible I can use (Makaton and signing) This will create a comfortable, safe and comfortable environment for me. To be compassionate, empathetic, caring and have a friendly warm presence that makes me feel happy and feel safe. To be proactive, solution-focused approach to problem solving being flexible to emerging or changing circumstances. Ability to work on your initiative with minimal Ability to work on your initiative with minimal support, seeking guidance where relevant. Ability to work collaboratively as part of a team with a proactive approach. Main Duties · To assist me with personal care which includes support with showering, dressing, and Oral hygiene. · Administration of medication · Have the ability to apply numeracy skills to your role to ensure accurate records are kept. · Help me with meal planning encouraging me to make my own choices. · It is important to me that you understand my religious beliefs when meal planning. · Light domestic duties which include cleaning, washing and ironing. · To assist with daily finances, personal correspondence · Competent documentation of care provision and care plans using clear and concise written and verbal communication. Required Skills · Promoting my independence · Respect me · Give me the choice · Show me dignity · Respect my privacy · Promote and maintain my health and well-being · Responsive care · Good communication verbal and written · Be empathetic and compassionate · Have patience and understanding · Be flexible and adaptable Salary starts above the Scottish Government’s £12 an hour pledge. Currently, the PayScale is £12.30 per hour However, this is dependent on experience and a pay review will be implemented after a 3-month probation period. Job Types: Full-time, Part-time permanent and Relief posts Education: SVQ Level 2 in Health and Social Care is preferred however if you are caring reliable and flexible we will recruit on values and transferable skills. Mandatory training can be provided if you do not have these essential courses to meet the criteria for the PA post. · PBS Trained, · Administration of Medication · Moving and Handling · Health and hygiene Experience previous experience in a caregiving role either professionally or in a personal capacity is desirable. Full driving licence preferred but not essential Clear PVG (required) Please note: The right to work in the UK is Essential we cannot employ you under the Sponsorship to work in the UK as we are not registered with The Home Office Sponsorship Scheme or the Biometric Visa. .
Job description: Health and Social Care Tutor/Assessor GRADE: Lecturer REPORTS TO: Head of Projects and Employability RESPONSIBLE FOR: JOB PURPOSE: To deliver teaching, learning and assessment to learners on a wide range of health and social care related qualifications delivered as part of Saxon Academy of Learning Into Healthcare Programme. Tutors will have recent experience in the health and social care sector and will be aware of the needs of unemployed and economically inactive learners looking to develop the skills necessary to progress into employment or further education and training. The Get Into Healthcare tutor will take responsibility for the effective running of the courses. OBJECTIVES OF THE POST · To work as part of the Projects and Employability team to design, develop, and deliver individual programmes of training and assessment across the Health and Social Care sectors · To plan and deliver core vocational courses that use innovative pedagogical methodologies to develop the skills learners need to succeed and progress to employment or further study · To deliver care related learning though a range of methods e.g. individual / group, Microsoft teams, Zoom, online learning platforms and remote / distance learning · To develop and share online materials to support teaching and learning · To act as Personal and / or Group Tutor for designated groups of learners MAIN DUTIES AND RESPONSIBILITIES The post holder will: · Deliver a timetable of teaching, learning and assessment as agreed with the Head of Projects and Employability · To design and implement effective induction programmes for all learners · Undertake delivery planning in collaboration with team members that is compliant with all external requirements · Develop and share online materials to support teaching and learning · Plan and deliver core vocational courses that use innovative methodologies to develop the skills learners need to succeed and progress · Undertake all related administrative duties to include completion of registers, preparation of learning materials and learner assignments, marking of work and providing constructive feedback to learners etc. · To ensure ILPs and progress reviews are completed appropriate to individual learner requirements, including the setting of smart targets and action planning to monitor learners progress and help learners to plan next steps and progression routes · Produce schemes of work, lesson plans and assessment schedules for individual courses · Monitor and report on learner attendance and performance on an ongoing basis · Act as a group tutor to coach and mentor learners to ensure retention, achievement and progression · To deliver teaching, learning and assessment ensuring a positive learner experience and timely achievement. · Ensure the timely completion of assessment and documentation to meet awarding body, audit and organisational requirements · Submit portfolios in a timely manner for internal/external verification and work with the IV to ensure quality improvement · Work within the framework set out by Awarding Bodies, including verification and moderation systems, whether set internally or externally · To liaise with Awarding Bodies through Internal Verifiers and External Verifiers where appropriate · Maintain records of learner’s progress and achievement and ensure all records are accurate and complete · Undertake appropriate learning and development activities as required for the job role and maintain a record of all CPD · Attend standardisation and team meetings to develop team and individual performance · To carry out work place assessment of candidates including obtaining witness testimonies and oral testing of underpinning knowledge and ensure learners are set SMART targets; · To contribute to the development of the curriculum; · To maintain and update knowledge of appropriate awarding body units at all levels; PERSON SPECIFICATION The College wishes to appoint highly skilled and committed staff to work as part of a high quality and flexible project team. Evidence of the following will be looked for during appointment. EXPERIENCE · Experience in teaching and assessing Health and Social Care courses at a range of levels · Experience in teaching and assessing Employability based courses at a range of levels · Relevant experience in the Health and Social Care sector · Excellent IT Skills and proficient in using E-Portfolio's and Online Assessment software QUALIFICATIONS · A recognised teaching qualification (or a willingness to work towards) – PTTLS / CTLLS / DTLLS / CertEd / PGCE · A degree or L4+ Professional qualification in Health and Social Care or associated field · GCSE or Level 2 in Maths, English and ICT · Assessors/Verifiers Award KNOWLEDGE AND SKILLS · Ability to motivate and inspire individuals to learn and achieve both on-line and in the classroom · Ability to plan learning in line with Ofsted requirements · Excellent written and verbal communication skills · Ability to work as part of a team and individually · Excellent organisational and administrative skills · Ability to work across College sites · Flexible in approach and receptive to new learning initiatives · Have the skills and ability to work with unemployed and economically inactive learners · Excellent interpersonal skills ANY OTHER ABILITIES · Commitment to the College aims and ethos · Ability to work quickly and accurately under pressure · Ability to prioritise work to deadlines · Ability to work flexibly as a member of the team · Accurate record keeping · English Proficiency (Native English) It should be noted that this job description merely provides a resume of the main duties and responsibilities of the post and will be subject to periodic review in conjunction with your Line Manager and the Human Resources Manager which may lead to revisions in light of the operational requirements of the College. Job Types: Full-time, Permanent Pay: From £24,000.00 per year Work Location: In person
Activ Camps Ltd is a friendly and lively company running activity camps and after school clubs for children across South London. We are passionate about providing the highest quality experience for children within our community, as well as the best possible customer care experience for their parents and carers. We are looking for a warm, engaging and highly organised individual with experience in customer service and administration to join our team. This person should have a keen eye for detail and a systematic approach to work, as well as passion for supporting children and families. Key Responsibilities To act as the main point of contact for parents and carers, and other stakeholders, on phone, email and social media platforms, demonstrating a high level of knowledge of our provision and guiding customers through the booking process To handle all bookings, cancellations and changes to bookings with efficiency To clearly and confidently communicate Activ Camps’ policies, procedure and terms of booking to parents and carers To process payments from a variety of sources, including childcare voucher schemes and credit, chasing outstanding payments in a systematic and timely manner To assist in resolving complaints in a timely and appropriate manner, liaising with colleagues to ensure that these can be fully investigated with an appropriate response communicated to the complainant To prepare a variety of registers for our camps and clubs, including medical and special education needs and disability (SEND) registers, ensuring that all necessary information is recorded and collated To communicate regularly with staff members at our camps and clubs, ensuring that administrative processes are being adequately managed on site To participate in team meetings, sharing insights and updates on customer interactions, addressing any specific trends To contact and build relationships with local schools and parent/teacher associations to help promote Activ Camps to new customers To support the general organisation and administration of Activ Camps. Personal Specifications Essential Attributes: Previous experience in customer service and administrative roles Outstanding verbal and written communication skills Excellent numerical skills Previous experience working with Google Sheets/Excel spreadsheets Proactive and resolution-focused, with the capability of working independently Desirable Attributes: Passionate about children and/or sports and outdoor activities Experience working within the childcare industry An understanding of differing Special Educational Needs and Disabilities Knowledge of Childcare Voucher & Tax-Free Childcare payment processes Salary: £26,000 per annum Contract: Full Time Contract Start date: Tuesday 7th May 2024 Work hours: 0930 - 1800 During the school holidays hours will vary based on the requirements of our camps and clubs Holidays: 23 days pro-rata plus all public holidays Location: Company Office in Brixton, London, with the possibility to work from home on occasion Commencement subject to: Two rounds of interview, two suitable references and a contract returned with Associated Annexes signed. Safeguarding Activ Camps Ltd is committed to safe practice in recruitment and selection that includes consideration of issues to do with child protection, safeguarding and promoting the welfare of children and young people. Engagements of work will not be authorised unless staff have completed an Enhanced DBS, references verified and checks completed in line with our Safer Recruitment Policy. Inclusion & Diversity At Activ Camps, we know that diversity makes our team stronger and more successful. The children that we work with come from all backgrounds and it is important that our team reflects the diversity of the people that we work with. We welcome applicants from all backgrounds to apply for jobs with us and bring their perspectives and experience to our team. How to apply Successful candidates will be invited to interview as soon as convenient for both parties. Please note Activ Camps Ltd is unable to reimburse interview expenses. Information correct on 18.04.2024 and subject to change thereafter. Job Types: Full-time, Permanent Pay: £26,000.00 per year Benefits: Casual dress Company pension Schedule: Holidays Monday to Friday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Work Location: In person Expected start date: 07/05/2024
Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024
Job Title: Delegate Sales Associate - B2B Technology & Cybersecurity Events (EDS Brands Ltd) Are you a motivated and results-oriented individual with a passion for technology and building relationships? Do you thrive in a fast-paced environment and crave the opportunity to learn from a dynamic team? If so, EDS Brands Ltd wants YOU! About Us: EDS Brands Ltd is a vibrant and leading force within the B2B events industry. We're renowned for delivering best-in-class conferences that bring together the brightest minds in technology and cybersecurity. Fuelled by a collaborative spirit and a relentless commitment to excellence, we create experiences that spark innovation and connection. We bring together senior leaders from across the globe to exchange ideas, share best practices and forge connections at our exclusive summits, industry dinners and various other networking events. Our portfolio serves the industries finest, Chief Information Officers (CIO), Chief Information Security Officers (CISO), Chief Data Officers (CDO), Chief Financial Officers (CFO) and Chief Human Resources Officers (CHRO). The Role: As a Delegate Sales Associate, you'll play a key role in supporting our sales team to drive delegate sales for our upcoming B2B technology and cybersecurity conferences. This is a fantastic entry-level opportunity to gain valuable experience in B2B sales within a supportive and exciting environment. Responsibilities: - Conduct in-depth research to identify and qualify potential attendees through assigned leads. - Proactively build and manage a sales pipeline through various outreach channels (phone, email). - Craft clear and concise communication to generate interest and highlight the value proposition of our conferences. - Learn and apply effective sales techniques to convert leads into qualified registrations. - Provide administrative support to the sales team, such as data entry and scheduling meetings (as needed). - Contribute to a positive and collaborative team environment. You're a Perfect Fit If You Have: - A strong desire to learn and a willingness to be mentored in the B2B sales industry. - Excellent communication and interpersonal skills, with a focus on building rapport. - A self-motivated and results-oriented mindset with a positive attitude. - Proficiency in Microsoft Office Suite and a willingness to learn new sales tools. - A passion for technology and a curiosity about the cybersecurity landscape (a plus). - Excellent time management skills and the ability to prioritize tasks effectively. We Offer: - Competitive salary and benefits package to support your professional growth. - Opportunity to work within a dynamic and collaborative environment. - Gain valuable experience in B2B sales and the events industry. - Be part of a passionate team that's dedicated to delivering exceptional events. - Learn from industry experts and develop your sales skills through ongoing training. Ready to Launch Your Sales Career with EDS Brands Ltd? If you're a motivated individual with a strong work ethic and a desire to learn, then we encourage you to apply! The EDS Brands team is excited to hear from you!
• Strong organisational skills with excellent time-keeping capabilities. • Strong communicator, both verbal and written. • Strong numerical abilities • Working as part of a team. • Strong IT / English capabilities. • Ability to produce highly accurate work. • Ability to take initiative. • Experience in Qube Software preferred not essential • In-putting invoices onto Qube/ Mail Merge documents on Qube • Audio Typing - minimum typing speed 70WPM • Liaising with Utility companies • Liaising with Contractors • Credit Control • Monitoring office supplies and reordering them as needed • Operating and overseeing the maintenance of office equipment, such as printers and photocopiers • Typing letters, reports and other business documents • Updating and maintaining records, both on paper and digitally • Making travel and accommodation arrangements for staff
The Megaro Collection encompasses 3 distinctive hotels ranging from our 3* hotel The California, our 4* Boutique townhouse The Gyle, and our 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 on 4 off (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Night Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - Possess the ability to work independently. - Excellent command in English, both in oral and written. - Be extremely knowledgeable in regards to the company services, standards & products. - Commercially and financially astute. - Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.
1. Position: Customer Service Executive 2. Location: Hammersmith, London W6 0NB 3. Hours: Full-Time 4. Salary: £27,500 - Are you seeking a vibrant, energetic, and rewarding workplace? - Do you want to work for a company that offers career progression? - Do you thrive in a customer service environment? If so, our client is eager to hear from you! This is a fantastic opportunity for you to join a leading name in the residential and commercial floor sanding industry, soon to be recognized as one of the best places to work in the UK! The company strives to provide effortless and consistent service, nurture the entrepreneurial spirit, and uplift its workforce. They are committed to creating a superior office team that delivers exceptional services to clients across London. - To succeed in this role, you will bring your strong work ethic, as well as your positive attitude. Based in the bustling heart of Hammersmith, the building is only a stone's throw away from the Hammersmith Underground Station. - You will love coming to work in the avant-garde building with a vibrant working atmosphere, as well as visiting the coffee spots and restaurants surrounding it. - What can you expect in return? - Incentive-based pay scheme, allowing you to earn more - Full-time employment with opportunities for flexible work schedules - Continuous coaching and training to help you develop your skills - Working in a comfortable and modern office in the heart of London - A company culture that values celebration, simplicity, and solutions, and deeply cares for its people - The building boasts a complimentary gym - Delightful Fridays where employees can enjoy free drinks and food - Are you the right person for the job? - Experience in customer service or administration will be advantageous - You are an amiable, diligent individual who excels in small, collaborative teams - You enjoy working in a fast-paced office environment and are proficient with office technology - You are driven by performance-based rewards - the more effort you put in, the greater your returns - You take pride in delivering excellent customer service, punctuality, and top-quality work - You are an excellent problem solver, comfortable handling client queries and coordinating with partners - You will take on responsibility and manage appointments with clients and team partners - You are prepared to tackle each day's tasks enthusiastically and diligently - You value your clients, colleagues, and the company - You are adaptable, open to learning, and excited about new challenges - Proficient with communication tools such as phone, email, and WhatsApp - What will your role look like? - You will handle customer queries in a timely and professional manner - Administrative duties, such as data entry, inbound and outbound communications, and ensuring all information is up to date - Ensure that service excellence is provided at all times with positive outcomes - Answer and record all inbound calls and emails, including actions What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you! Your data will be handled in line with GDPR.
Are you an experienced Paraplanner seeking a rewarding role within a leading IFA practice? Can you commute to Southport? ARR Talent is partnering with a prominent mid-sized IFA practice who going through an exciting expansion phase. We are currently seeking a technically strong Paraplanner to join their small Paraplanner team. This role presents an exciting opportunity to play an integral role within the firm and contribute significantly to achieving exceptional client outcomes. You will be working towards or have achieved Level 4 Diploma qualification and be a career Paraplanner. You will have a passion for high-quality advice and an ability to think outside the box. Skills and experience: We're seeking an individual who thrives on the technical and forensic aspects of Paraplanning. You will be joining an experienced team of Independent Financial Advisers plus two trainee Advisers, therefore, our new Paraplanner will have a very important role to play and will be valued as such. We are looking for an individual with the same client-focused outlook as ours and who has the technical knowledge, qualifications, and experience to make a valuable contribution to client outcomes. The practice focuses on providing holistic financial advice to individual and corporate clients primarily across the North West. They have a very strong Employee Benefits offering creating additional avenues for high-net-worth and more complex financial planning opportunities. Key responsibilities: · Collating client data to provide a detailed client overview. · Forensic Analysis of Client Factfind, Ceding Scheme Information and Clients Objectives to provide a basis for research and solutions. · Use of risk profiling and fund analysis tools to provide detailed analysis of clients’ holdings, performance, risk, diversification, and reduction in yield. · Assistance in the production of Suitability Letters. · Responsibility for ensuring the Client’s Compliance file is complete and correct for checking by the Compliance Manager. · Use of Cashflow modelling tools to provide detailed analysis of retirement planning and income options. · Attending client meetings, note taking and action point noting to be delegated to the administration team. · Ad Hoc project work as and when required in order to comply and stay ahead of legislation and FCA regulations. · Maintenance and management of the New Business Register, including regular reporting of Management Information to assist in T&C. · Working with other Professional Advisers to collate client information and assist in the holistic advice process. · Coordinating the administration function to ensure activities are completed accurately and within agreed timescales. · All other proactive activities to support the advice process and to support the compliance team. In addition, your skills and experience will help you to: Demonstrate excellent communication skills with both internal and external stakeholders. Maintain confidentiality and show tact and empathy with clients and team members. Showcase a high level of IT competency and confidence in using various software. Embody a positive, motivated, and team-oriented attitude. Salary and benefits: Basic salary up to £35,000 dependent on experience. Comprehensive employee benefits package and Employee Value Proposition. Opportunities for professional development and support in achieving Chartered Status. Generous holiday allowance plus all bank holidays. Company supported staff and charity events. The next step If you are an experienced Paraplanner and considering your career options, we want to hear from you. Please get in touch and click "APPLY" today! About ARR Talent: As a specialist Financial Services recruitment company, we bring unique expertise, industry insights and connections, whether you are looking for a new opportunity or want to recruit great talent into your business. At ARR Talent we value the importance of communication, transparency and follow-up and we focus on delivering only high-quality, qualified candidates to our clients. We look forward to starting your journey with you!
David Kennedy Recruitment is working with a young financial/FX company led by a management team with over 20 years of experience. Their mission is to simplify trading complexities and deliver excellence to clients across multiple continents and countries. Position: CRM & Tech Support Administrator Location: Remote from anywhere in the world Employment type: Service Agreement/Self-employment (no Employment contract option available) Remuneration: Fixed monthly payment RESPONSIBILITIES: Manage and maintain the company's CRM system, ensuring optimal functionality and data integrity Configure and customize system settings based on user needs and business requirements Create and maintain user profiles and manage access permissions Generate reports and analyze data to provide insights into client behavior and trends Provide ongoing training and support to users on CRM functionalities Provide prompt and courteous technical support to clients, troubleshooting and resolving issues related to the trading platform, account management, and other functionalities Communicate effectively with clients to understand their issues and provide clear solutions Document and escalate complex issues to the appropriate technical team members Maintain and update knowledge base articles and FAQs Stay up-to-date on company products and services REQUIREMENTS: Minimum 1+ year of experience as a CRM administrator or similar role Prior experience in the CFDs/FX/iGaming or similar sector and field is a necessity Excellent command of English language Demonstrated proficiency with a leading CRM platform (e.g., Salesforce, HubSpot) Strong understanding of CRM best practices and data management principles Strong understanding of computers and basic troubleshooting techniques Excellent organizational and communication skills OFFER: Competitive remuneration An opportunity to build a company and grow in it Private medical insurance The freedom and flexibility of fully remote work Collaborative and supportive team environment
We are a leading consumer law firm, and our mission is to give people easier access to world class legal services. We are a legal services business powered by technology and led by people that support customers in every step of their case. We are currently recruiting for a talented Paralegal to join our first class, specialist Disease department, in Blackburn. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients. The Paralegal will support fee earner(s) in their handling of client matters, ensuring a pro-active and high level of client care and compliance with the National Practice Standards. If you have got the talent, ambition and focus and are looking for a stimulating and rewarding career we would love to hear from you. Responsibilities to include: File Management Under supervision manage client matters according to NPS and ensure a high level of client care. Provide legal and administrative support to fee earner(s) on their client matters. Finance Ensure financial aspects of matters including time recording, billing and debtor management are managed to enable achievement of personal fee budget and support fee earners in the achievement of theirs. About You: Knowledge and understanding of basic legal concepts learnt from legal education such as undergraduate law, LLM, LPC, GDL or ILEX study; or equivalent work experience; or successful completion of the Paralegal Apprenticeship scheme. Proficient in the use of Microsoft Office suite and relevant practice and business IT systems, particularly Mattersphere and Aderant. Excellent typing skills (minimum wpm 35) Relevant work experience. Excellent oral and written communication skills and the ability to think logically and analytically. Ability to work under pressure and prioritise work from various stakeholders. Commercially aware and highly motivated. Proactive; Good attention to detail; Excellent time management and organisational skills We are offering a salary of £21,000 - £24,000 Dependant Upon Experience
MAIN DUTIES To maintain a basic caseload of around 180 Housing Disrepair Pre Lit/Litigated cases. This will include complying with the Housing Disrepair pre action protocol, assessing liability, drafting court documentation, issuing court proceedings via Part 7 CPR, complying with court directions, document and letter creating in addition to the use of the telephone/email, review of RICs report, review of medical records, collation of special damages, collage of medical evidence, submission of full details, negotiations and settlements. To comply at all time with the case management system and be responsible for the maintenance and accuracy of its information. To comply with all key dates including court directions, limitation and hearing dates. To be responsible for the pro-active maintenance of their own task pad. Identify any complications within their caseload and immediately refer to their team leader. To assess liability and make an initial assessment of special damages. Contact clients by telephone and maintain regular and pro-active telephone contact with clients as required by our SLA’s. To demonstrate an ability to work to deadlines and be self-sufficient. Be able to achieve financial and administrative targets on a monthly basis as set by their team leader. Demonstrate a flexible approach to work, including hours of working. To demonstrate a commercial awareness and a pro-active approach to all aspects of work. Demonstrate the ability to work effectively as part of a team, while maintaining responsibility for their own caseload. To comply with Lexcel and/or client service standards, client care and protocols. To demonstrate IT literacy by utilising a full range of internal and external systems inclusive of MS Outlook, MS Word and Pro Claim. To demonstrate effective planning, organisation and decision making skills and work to deadlines and time limits. To assess liability under the supervision of your Team Leader. To ensure that appropriate communication methods are utilised to ensure case progression. MAIN TASKS Comply with Pre Action Protocol for Housing Disrepair Claims Assessing Liability Reviewing RIC’s report – Valuing Damages and Repairs Drafting Court Documents Issuing Part 7 Court Proceedings in accordance with the Company guidelines Complying with Court Directions Monitoring Limitation in accordance with the Company guidelines Reviewing & Valuing Medical Reports Collating Special Damages Dealing with incoming emails and acting upon the same appropriately Working on an individual caseload using Proclaim effectively. Chasing relevant parties for required information in order to progress the claim Dealing with incoming post. This could involve indexing post, actioning it, or transferring to the team who are dealing with the claim. Working within the firms SLA’s at all times
We are in need of a pre-litigation fee earner in our Preston Office A high-volume caseload of Fast Track Personal Injury RTA Portal claims following the MOJ process. • Key Tasks: • Progressing your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations. • To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously. • Identify cases that have an element of serious injury and escalate the cases and remove form the Portal. You will be supervised and supported by a recognised solicitor within the team. • Instructing Barristers to represent clients at hearings and obtain formal Advice over issues of quantum. • Instructing Medical Agencies and Engineers and liaising with third parties. • Undertaking other duties reasonably required by partners or senior management. • Person Specification: • *Essential Skills: • Minimum of 2 years' experience in a similar role. • A good understanding of the MOJ process. • Knowledge of the Civil Procedure Rules. • Have proven IT skills and ability to adapt new technology. • Able to demonstrate strong administrative and organisational skills. • Excellent communication skills including oral and written presentation skills. • The ability to provide a high level of client care. • Desirable Skills: • Preferably claimant orientated. • Proficient with Proclaim Case Management, although training will be provided. • Experience of Infant Approval Hearings and Stage 3 hearings. • Personal Attributes: • Self-motivation to work independently and as part of a team with a 'can do' attitude. • Good interpersonal skills. • A positive approach to working under pressure in a busy environment. • Methodical approach to tasks and problem solving.