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About the job Company Description We are looking for an Assistant Front Office Manager to join us at The Hoxton, Shoreditch. The Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Hoxton Grill and Llama Inn. Job Description What you’ll do… Support the running of our day to day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again Be the eyes and ears for the Front Office by leading by example; coaching and developing the team to make them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions. Supporting the Duty Managers and working closely with the Hoxton teams in setting selling strategies and ensuring maximum occupancy. Supporting and deputising for the Front Office Manager in Head of Department tasks, particularly during their absence Contribute to our success as a business, by making sure the right rates are being used, managing overbooking levels and working with the team to make sure we have a full and happy house Making sure everything is running smoothly and looking sharp, working with the team to find solutions to any hick-ups And everything else in between from compliance to departmental budgeting to relationship building with the wider heads of department and Hoxton team’s. Qualifications What we’re looking for… Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. Previous experience in hospitality in a Duty Manager or Assistant Front Office Manager role is an advantage but not a must. Passionate about team development and a demonstrated experience in coaching and developing your team. You’ve got plenty of experience dealing with different types of requests successfully. If you’re familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get stuff done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What’s in it for you… Competitive salary 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

We are now looking for a Receptionist to join the team at Lucky Cat by Gordon Ramsay at 22 Bishopsgate. This is a full time position starting the 6th of January 2025 This is our biggest culinary adventure yet and the UK’s most highly anticipated new opening. Lucky Cat by Gordon Ramsay is an Asian Eating House and late-night lounge inspired by Tokyo's 1930s Kissas and Shanghai's drinking dens. Lucky Cat is one of five new, unique Gordon Ramsay Restaurant experiences coming to 22 Bishopsgate and will be Europe’s tallest restaurant - Asian inspired small plates, Robata grills, sushi and sashimi, exquisitely crafted in the open kitchen and raw bar. Each dish is designed to be shared socially at the centre of the table. London’s iconic skyline will welcome a new pinnacle of dining at 22 Bishopsgate, with each venue boasting breath taking, unparalleled views across the city. What you do as a Receptionist: · You pride yourself on being the first and last point of contact within the restaurant, welcoming guests You’re passionate about delivering fantastic and engaging service to all our guests · You’re responsible for managing the restaurant booking system, optimising covers, and ensuring all guest requests are effectively communicated to the restaurant teams · You love to ensure that each guest is made to feel welcomed, comfortable, and receives prompt and polite service during their dining experience What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · Discounted membership and access to hundreds of gyms, studios, fitness classes through WellHub subscription · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty This is a full time position starting the 6th of January 2025 If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.

We are searching for a friendly and energetic Receptionist to join our team in one of the UK’s leading restaurant brands. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as a Receptionist includes ensuring guests a warm and professional welcome as well as a fond farewell when they leave. You will be able to offer information to our guests on the restaurant or nay specials that may be on offer. You’ll relay any allergen concerns to the kitchen quickly and accurately. About you: You’re an energetic and positive team player with a hands-on approach to your tasks. You’re passionate about delivering a friendly and professional service. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.

This role demands a candidate with a hospitality background and proficiency in customer service. We are looking for an individual that has worked with SEVENROOMS and OPENTABLE. Duties encompass managing phone calls, emails, and face-to-face interactions, along with guiding guests to their tables and providing menus, all while ensuring exceptional customer service standards are upheld.

- communicate with parents and students - Prepare documents - take care of students in the reception area - know how to use Microsoft Words/ Excel/ Google Documents - no phones during work time

Salary - £14 to £15 p/h 35/40h per week Located within the iconic St Pancras International Station, St Pancras Brasserie by Searcys is home to the longest Champagne bar in Europe and offers the ideal escape to sit back and soak up the charm of the magnificent station. We’re currently looking for a personable Receptionist to join our team here at Searcys ST Pancras Station, King's Cross, who will perform and assist in the smooth running of the reception desk and ensure all of Searcys standards and client requirements are adhered to at all times. - 50% discount across Searcys venues - Enrolment into the Searcys pension scheme - Up to 33 days annual leave (dependent on job role) - Access to everyday discounts and communication portal - Employee assistance programme - Enrolment into Searcys Champagne School - Meals provided on shift when working within one of our venues. - Your birthday off to celebrate in style - A day off to volunteer / give back to the charity of your choice

Office Administrator based in East Dulwich 9.30am - 5.30 pm Monday to Friday office skills required with administrative experience, need to be organised, to be able to send professional emails.

La Maison Ani is a celebration of love and food a stone's throw from Sloane Street and situated in Jumeirah Carlton Tower, bringing the timeless allure of France to Knightsbridge, London. The Receptionist is serving as a communication hub for all departments. Assisting reception manager and supervisor with the daily duties and maintain constant and consistent presence at the desk. Greet guests in polite and timely manner upon arrival, monitor coat check service. Have a full knowledge of all relevant information regarding the restaurant, service standards and menus. Ensure all special requests are handled efficiently and accurately. Compile daily, weekly, and monthly reports. Overlook and ensure the general day-to-day correspondence and internal administration runs smoothly. Be aware of VIP guests, Food critics, special needs guests, known allergies, etc… Carry out any other reasonable requests as directed by reception and reservation manager.

Receptionist 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Receptionist to join our Reception team. The company benefits our Receptionist receives are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the Receptionist are: - To welcome members and their guests in a friendly and professional manner. - Ensure a courteous and efficient service is given to all members and always maintaining the levels of service to the highest standards. - To answer the telephone, take bookings and deal with general enquiries. The Experience & Qualifications required of our Receptionist are: - Significant experience in a similar position is essential - Experience of working in a busy restaurant is advantageous. The working hours: - The role requires flexibility to work 9-hour shift across the operating hours of 7am and 3am. - Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. The club is closed on Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Receptionist at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter.

A fantastic opportunity to join a fast growing independent Estate Agency in East London. The Office Administrator/ Social Media will work closely with the sales team to ensure that the office is running smoothly and efficiently. This position will also be responsible for assisting with various administrative tasks, helping with inbound phone calls and looking after the company social media accounts. Day To Day Duties - - Carrying out Property Ownership checks - Dealing with sales memorandums - Uploading photos to property portals and sending them to vendors for approval - Typing up property descriptions - Providing general office support to the team - Some HR documentation support - Ordering for sale/to let boards - *Arranging EPC if needed - *Sending terms of business & uploading completed documents - *Ordering office supplies - *Assisting with inbound phone calls - *Registering sales applicants - *Chasing outstanding invoices for accounts - *Managing Social Media posts

About the job Company Description We are looking for a so-positive-it's-infectious Receptionist to join us at The Hoxton, Shoreditch. You will be responsible for providing a naturally friendly, helpful and responsive level of service to all our guests, ensuring they are treated as individuals and will want to return. The Hoxton, Shoreditch, is where The Hoxton was born. It’s where we first set out to do things a little differently, breaking rules about ‘the way things are done’. Originally a car park, it now offers 210 rooms, The Apartment, our meetings & events concept, and an open lobby, café & restaurant where you can feel the hustle and energy of Shoreditch. The Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Hoxton Grill and Llama Inn. Job Description What you'll do... Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges. Deal with the arrival and departure processes for all guests, ensuring all standard operating procedures are adhered to. Deal with in-house guests’ requests, recording all feedback as per our standard operating procedures. Responsible for ensuring the accuracy of guest billing, financial transactions and the Reception float. Ensure the accuracy of data in all systems and provides the necessary daily reports for all departments as per our standard operating procedures. Ensure the night reception tasks are completed correctly and accurately in line with our standard operating procedures. Ensures all guests are quoted the correct rate as per the selling strategy and website. Ensure all telephone calls are answered as quickly and efficiently as possible. Maintain observation over guests and guest’s property to ensure security alerts are kept to a minimum. Report any maintenance issues to the correct department and check to ensure the work has been completed. Ensure the integrity of the public area and back of house areas are maintained at all times, with deficiencies corrected immediately. Collaborate with all other teams in the hotel, and all outsourced business partners to ensure the utmost satisfaction for our guests. Ensure the Reception desk is clean, tidy and presentable at all times. You will be a member of the hotels’ crisis and fire teams. Qualifications What we're looking for... It's all about attitude for us, someone who enjoys being helpful to others and isn't easily flustered - there's a smaller team working at night so confidence and knowing how to work things out by yourself are key Previous hotel (or similar) experience is great, but it's not a must-have for us - if you're eager to learn we can teach you what you need to know You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What's in it for you... Competitive salary 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

Part-time job 3 times a week: Friday, Saturday and Sunday. Payment: 120 per day and 1500 per month. Languages: English and preferably Russian. Responsibility: making bookings on Fresha, welcomes clients, accepts bookings and puts them on a system, books in empty slots, weekly sends reports. We do not offer visa needs to have a visa. Will recieve special bonuses if increases daily average income of beauty salon.

We are a Student Consultancy Firm looking for an Office Manager. The role will have responsibilities such as Operational duties, planning Work schedules, and record keeping. It will also involve assigning and checking the work of other Team members, arranging meetings with students, and helping them prepare their files as per the university's requirements. The role will also involve handling the legal aspects of the Organisation, meeting deadlines, and dealing with complaints and feedback. We are looking to hire Full-time. the position will be permanent and the salary will be based on industry standards but can be negotiated based on experience.

Job Type: Part-time/ Full time (Flexible Hours) Expected hours: Part-time/ Full-Time Pay: £11.44 per hour Additional pay: Commission per enrolled student and bonus on reaching target. Experience: No experience required. However, priorities for Ukrainian, Romanian, Italian and East European nationals. Job Overview: We are seeking talented officers to join our marketing team in London/ Manchester/ Leeds/ Birmingham and others cities. The ideal candidate will have passion for student recruitment, posting adverts in social media platforms, marketing and sales. Remote work: Except London, other locations. Duties:- Recruit students for our partnered institutions through online and offline marketing. Understand our product and service, Consult students, contact leads and convert. Support our students and admin team. Skill required Communication, Negotiation, Recruitment, consultancy, marketing and social media posts. - Strong/moderate communication skills to engage with candidates effectively - Experience in social media management for recruitment purposes and lead generation.

About the job We are looking for an enthusiastic Senior Receptionist to join our team here at zuma. Our Senior Receptionists are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining zuma’s high standards. Life at zuma zuma is full of life and energy, and our teams work hard to ensure our guests receive the best service possible. We have high standards, and we ask you to work hard to meet them. We are a company that thrives on the passion, energy and commitment of its people. Alongside world class training and development, and the ability to always have a voice within the company, at any level, means you really can really forge a career as individual as you are. The requirements A passion for delivering an exceptional guest experience, hunger to learn Previous experience in a similar high-end restaurant Experience with SevenRooms reservation system or similar Ability to multitask Excellent communication skills Great team player The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: World class in-house training; we want you to have all the tools to be the best Opportunity to travel the world with our five incredible worldwide brands Long service awards to show that we love having you around! Exciting In-house incentives Travel season ticket loan to help you save your hard earned money getting to work Family meals on shift Staff Discount across zuma, ROKA, oblix & INKO NITO Cycle to work scheme – keep fit and save money on travel, what’s not to love! Are you ready?! Join our team, start your story today. Required skills: Guest Experience, team work, Seven Rooms Competitive Salary plus bonus Department: Reception

Administration assistant required for a property business. Tasks include updated spreadsheets, using in house programs and minimal accounting skills.

We are looking for a candidates for office vacancies available in various roles, some of which are listed here as : - Receptionist - Residential Concierge - Admin - Office Assistant - Office Manager - Sales & Marketing Manager - HR assistant. We have available jobs in different locations within London & you can start immediately We have vacancies available in different spheres as : - financial - sales - marketing - construction - advertising - recruitment - residential apartments - others spheres We have full time & part time available vacancies to fill as soon as possible . The wages can range from £13 to £22 per hour and up to £3000 per month. More specifically, the salary of each vacancy will be told by the HR Manager in our office during an interview. Please apply and we will contact you.

Candidate, must have - Good English - Commutation skills - Polite and pleasant - Work under pressure in busy seasons - Multi task - Be able to work as part of a team

We are looking for candidates for a office vacancies available in various roles, some of which are listed below as :- Receptionist - Concierge - Admin- Office Assistant- Office Manager- Sales & Marketing Manager - HR manager assistant  We have available jobs in different locations within London. We have vacancies available in financial spheres also in sales, marketing and other spheres We have full time and part time available vacancies to fill as soon as possible wages can range from £13 to £22 per hour and up to £3000 and more per month depending jobs Please apply & we will contact you.

- Work closely with the Managing Director to oversee the day -to-day operations of the company. - Manage emails, information, office systems and other communications; answer where possible – highlighting and prioritising those that need MD attention. - Maintain records of Director's contacts. Screen calls, enquiries and requests, and deal with them when appropriate. - Plan and maintain MD's calendar and recurring tasks, arrange appointments, organise and set agendas and action points for all his meetings. - Act as 'follow-up Manager' across the team to ensure that a wide range of agreed actions are being executed. - This role will involve assisting in strategic planning, managing staff, and ensuring that business goals are met.

Organised personal assistant to help organise weekly tasks, aims, goals.

We are looking for an Administrative Assistant to join The Parent Infant Centre. The Parent Infant Centre is a small, renowned mental health centre established in 1990 by Dr. Stella Acquarone in North London, which includes the School of Infant Mental Health and the Parent Infant Clinic. We provide a comprehensive range of services, training, consultation, and resources tailored to support both parents and professionals. Our commitment is to promote and nurture infant mental health. The successful candidate will be an integral part of The Parent Infant Centre team offering invaluable administrative support, working across all departments with a particular focus on managing the smooth running of the office. This role reports to the Principal of the Parent Infant Centre, Dr Stella Maris Acquarone. ** Responsibilities** The job role is predominantly administration-based. Responsibilities include but are not limited to: - the smooth processing and payment of invoices and accounts - organizing the schedule and timetables for students and patients - creating and co-ordinating materials for internal and external presentations - scheduling meetings and appointments - taking minutes of meetings - booking travel - answering e-mails and telephone queries - ensuring smooth running and organization of the office Knowledge, skills and experience - We are looking for an individual who has minimum one-year experience in administration and is able to hit the ground running with the ability to work in a fast-paced environment. - They must have excellent attention to detail with first-rate organisational and prioritisation skills. - Strong written and verbal communication skills, along with proficiency in Microsoft Office and Teams is a must. - They will be a quick learner of systems and be able to work both autonomously and with supervision/support. To apply ** ** Please apply by attaching your CV and Cover Letter by the 23rd December References required. Pay: £15 hourly Office Hours: Monday -Friday 9:30am - 2:30pm, presence required in office.

Office Manager - at small independent company working with team of 5 employees. • Location: East London (E17) • Company: Yam-Man Import UK Ltd (Distributor of Caribbean products)  • Type: Permanent • Salary: £25,000 per annum •  22h per week (Start 5:00AM)     •  £23.67 per hour Job Purpose This role ensures the smooth and accurate progression of customer orders, from receipt to successful delivery. The Manager will serve as a key point of contact for clients and the internal sales team, prioritizing customer satisfaction and maintaining exceptional service standards. A strong focus on communication, accurate order management, and issue resolution is required. Key Responsibilities • Customer and Internal Coordination: • Act as a contact for clients and internal team • Monitor and resolve any issues related to current orders and communicate resolutions effectively to all relevant parties. • Order Management: • Create purchase orders and ensure all orders are backed by binding customer agreements. • Enter and manage sales orders accurately using the POS (Eposnow) system. • Perform till closures and manage end-of-day banking tasks. • Efficiently process and resolve customer complaints while upholding company policies. • Identify cases where complaints should not be resolved at the company’s expense. • Documentation: Maintain accurate records of orders, dispatches, and proof of deliveries. • Service Improvements: • Identify and recommend opportunities to enhance service quality and reduce operational costs. Required Skills & Experience • Minimum 1 year of experience in a similar role or environment. • Proficiency in using POS/Till systems. • Strong skills in Microsoft Office (Outlook, Word, Excel). • Excellent verbal and written communication skills with fluency in English. • Professional, personable, and presentable demeanor. Additional Notes • Non-smokers only please. Benefits • Holidays: 28 days (inclusive of bank holidays). • Payment: Wages are paid monthly via BACS on a PAYE basis. • Applicants must have a valid UK National Insurance number. This role is ideal for a detail-oriented professional with excellent organisational and interpersonal skills. with team of 5 employees. • Location: East London (E17) • Company: Yam-Man Import UK Ltd (Distributor of Caribbean products)  • Type: Permanent • Salary: £25,000 per annum •  22h per week (Start 5:00AM)     •  £23.67 per hour Job Purpose This role ensures the smooth and accurate progression of customer orders, from receipt to successful delivery. The Manager will serve as a key point of contact for clients and the internal sales team, prioritizing customer satisfaction and maintaining exceptional service standards. A strong focus on communication, accurate order management, and issue resolution is required. Key Responsibilities • Customer and Internal Coordination: • Act as a contact for clients and internal team • Monitor and resolve any issues related to current orders and communicate resolutions effectively to all relevant parties. • Order Management: • Create purchase orders and ensure all orders are backed by binding customer agreements. • Enter and manage sales orders accurately using the POS (Eposnow) system. • Perform till closures and manage end-of-day banking tasks. • Efficiently process and resolve customer complaints while upholding company policies. • Identify cases where complaints should not be resolved at the company’s expense. • Documentation: Maintain accurate records of orders, dispatches, and proof of deliveries. • Service Improvements: • Identify and recommend opportunities to enhance service quality and reduce operational costs. Required Skills & Experience • Minimum 1 year of experience in a similar role or environment. • Proficiency in using POS/Till systems. • Strong skills in Microsoft Office (Outlook, Word, Excel). • Excellent verbal and written communication skills with fluency in English. • Professional, personable, and presentable demeanor. Additional Notes • Non-smokers only please. Benefits • Holidays: 28 days (inclusive of bank holidays). • Payment: Wages are paid monthly via BACS on a PAYE basis. • Applicants must have a valid UK National Insurance number. This role is ideal for a detail-oriented professional with excellent organisational and interpersonal skills.

Location: London, UK Company: Stanley Ley About Stanley Ley: Stanley Ley is a renowned provider of high-quality legal wear and accessories, serving professionals in the legal field. We pride ourselves on our commitment to excellence and exceptional customer service. Job Summary: We are seeking a detail-oriented and organized Administrative Assistant to support the daily operations of Stanley Ley. The ideal candidate will handle administrative tasks, assist with customer service, and ensure smooth functioning across the business. Key Responsibilities: Administrative Tasks: • Manage and organize company documents, files, and records. • Handle correspondence, emails, and phone calls professionally and efficiently. • Schedule appointments, meetings, and maintain calendars for senior staff. • Process invoices, payments, and basic bookkeeping tasks. • Order and maintain office supplies. Customer Service Support: • Assist customers with inquiries, both in-person and via phone/email. • Ensure a professional and welcoming environment for clients visiting the store. • Handle customer complaints or escalate them to the appropriate department. Operational Support: • Coordinate with suppliers to track orders and deliveries. • Assist in preparing reports, presentations, and spreadsheets. • Support the management team with ad-hoc tasks and projects as needed. • Ensure compliance with company policies and procedures. Requirements: • Experience: Previous experience in an administrative or assistant role preferred. • Skills: • Excellent written and verbal communication skills. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook). • Strong organizational and multitasking abilities. • Attention to detail and accuracy. • Ability to handle sensitive information with confidentiality. • Personal Attributes: • Professional demeanor and a positive attitude. • Ability to work independently and as part of a team. • Customer-focused mindset. What We Offer: • Competitive salary. • A supportive and collaborative work environment. • Opportunities for professional development and growth. • Discounts on company products. How to Apply: Please send your CV and a cover letter detailing your suitability for the role.