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The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.
Job Description: We are Honest Greens, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. The Restaurant Director is responsible for overseeing all aspects of the restaurant’s operations, ensuring an exceptional guest experience, driving revenue growth, and maintaining high operational standards. They will lead and develop the team, manage budgets, and ensure that the restaurant aligns with the brand’s vision and values. RESPONSABILITIES Operational Management: - Oversee the restaurant's daily operations, ensuring efficiency and service excellence. - Implement and uphold brand standards in food quality, service, and ambiance. - Monitor and optimize restaurant performance through KPIs and guest feedback. Team Leadership & Development: - Recruit, train, and develop a high-performing team. - Foster a strong culture of leadership, teamwork, and accountability. - Conduct regular team meetings and performance evaluations. Financial & Business Management: - Manage budgets, control costs, and maximize profitability. - Optimize inventory, labor, and operational expenses. - Identify business opportunities to increase sales and customer retention. Guest Experience & Brand Representation: - Ensure outstanding customer service and resolve guest concerns proactively. - Maintain a high level of hospitality and brand alignment in all guest interactions. - Oversee marketing initiatives and community engagement efforts. Compliance & Safety: - Ensure adherence to health, safety, and food hygiene regulations. - Maintain a clean, organized, and compliant restaurant environment. - Implement risk management procedures to safeguard staff and guests. REQUIREMENTS - Minimum 5 years of experience in a senior restaurant management role. - Strong leadership, communication, and problem-solving skills. - Proven ability to manage P&L, budgets, and operational costs. - Passion for hospitality, guest experience, and team development. - Ability to thrive in a fast-paced and dynamic environment. WHAT WE OFFER 🍽️ Up to €300 meal credit to enjoy in our restaurants. 🥑 50% discount in all our locations. 🎳 Monthly “cultural” outings with the team. 🎟️ Fun corporate events throughout the year. 🚀 Internal growth opportunities within the company. 📚 Ongoing training to enhance your skills. 🌍 The chance to join a rapidly expanding company.
The General Manager is responsible for all aspects of the business, ensuring the profitability, quality and operation of the business in all its aspects. Reporting directly to the Owner / Director of the business this is a position which requires ‘owner-operator’ mentality where ownership of the business is essential, and accountability is part of the role. Looking for a strong partner to join my team of creative hedonists and food lovers! My name is Roxane and I have 10 years experience in opening, managing and selling restaurants. I have successfully launched ventures in Ukraine, Portugal, France and now it is time to settle in the UK (London precisely!). I am focused on quality, not quantity, and am looking forward to launching a new coffee & brunch space in London with a vision of expansion both locally (London) and Internationally (USA). The concept will include food, art and music, combining the best from each of these worlds. The idea will be turning around quality products, minimalistic approach, aesthetics and science of food (how food affects our body, mind and mood). I am looking for a strong General Manager to join me in this adventure, and to become partners with equity shares (the amount of shares will be discussed personally). Areas of responsibility (not conclusive): HR: - To take full responsibility for hiring, onboarding and the induction of new employees. - Ensure all staff are trained to standard of operation and continuously being developed. - Create a safe, comfortable and inspiring working environment for all employees. - Ensure all employee needs are met (meals, uniforms, tools for work and safety at work) - Keep an ‘open door’ policy and actively create an environment for employee feedback, resolving any issues quickly and effectively. - Dealing with any disciplinary issues, quickly, effectively and according to current employee law standards. - Actively seek to develop team and individuals, creating opportunities to grow. Financial: - Partake and contribute to setting budgets and ensuring they are being met. - Full responsibility and accountability for Profit & Loss accounts. - Implement and control financial control systems such as: purchasing, inventory, labor cost and wastage management. - Ensure all book-keeping is up to date, such as banking, invoices, purchases and cash-flow management. - Plan and execute Marketing strategies in liaison with Owner/ Director to promote brand and increase business. Operational: - Ensure all maintenance is kept up on equipment, repair and building is always in good keep. - Ensure Health & Safety standards are legally compliant and in place - Ensure Fire safety is implemented (including regular testing of equipment and fire drills) according to current laws. - Ensure HACCP is implemented and being followed by all, and training is kept relevant and up to date. - Implement SOP’s and service standards and ensure quality controls are always in place and adhered to. I invite you to join a team of dreamers and doers, a team of hedonists, music and art lovers to create something new, creative and meaningful! If you are lacking some qualifications from the job description, but you feel like my message finds a strong response in your gut - please, still apply! I am looking forward to meeting my future partners and to building a strong team of like-minded people! Competitive salary plus business shares and bonus. Department: F&B Management About you - HND or Degree in Hospitality Management or similar relevant. OR 3-5 years’ experience in a similar role. - Proven leadership experience, leading and getting the best out of the team. - Experience with pre-openings an advantage (however not essential) - Experience with managing Profit & Loss account to full accountability. - Experience with brand standards, managing a branded venue preferential. - Impeccable presentation and communication essential, as is Excellent English to business level (other languages welcome). - Previous experience with marketing activities, or promotion of venues advantageous. If you are: - a positive thinker and generally a positive person - have active life position (looking for a way to solve the problem even if it seems challenging) - ambitious to develop both personally and professionally - love people and serving them - have a desire to make this world a better place then we have something in common! On top of your CV and experience, please, do write a bit about your personality and motivation: why do you want to join this new venture and what excites you the most. Please, also add what you think are your strong and weak points both professionally and personally. Language required: English. The company Hosco Talent Search is a division of Hospitality Connection (Hosco). Hosco Talent Search provides hospitality employers with a distinctive and highly efficient placement service for young talents in the industry. With a team composed of recruitment experts, hosco assists companies in the recruitment efforts of both interns, graduates and alumni.
Job description We are looking for a super star experienced Restaurant Manager to join our vibrant team! We have an exciting opportunity to join the team at our 40 cover fresh pasta restaurant within the vibrant bustle of Brixton Market SW9. The Concept: La Nonna Pasta Fresca serves traditional Italian pasta dishes in a contemporary open kithcen setting. All of our pasta and sauces are made in house each day with true Italian passion, only using the freshest of ingredients. We need a Manager who will: Be responsible for the day to day activities at the restaurant Lead, coach and develop a successful team who take pride in their work Set standards to consistently deliver the best quality food and outstanding service to all Work with us to build an exceptional reputation and hunger for our food! The Ideal Candidate will: Be passionate about food and delivering a first class customer experience Have at least 3 years experience in a Assistant Manager position, and/or 1 year experience as a restaurant manager Be an exceptional communicator Have a great work ethic that they can instill in others Have experience of leading a successful team in a fast paced environment Be calm under pressure, and work using their own initiative Experience of working in a fresh pasta restaurant is a real bonus! Job Description Operational Management Oversee daily restaurant operations, ensuring smooth and efficient service. Maintain high standards of food quality, presentation, and hygiene. Ensure compliance with health and safety regulations, including food safety and sanitation. Manage restaurant inventory, ordering supplies as needed to prevent shortages or excess stock. Monitor and optimize restaurant expenses, controlling waste and managing cost-effective practices. Team Leadership & Development Recruit, train, and supervise restaurant staff, fostering a positive and productive work environment. Schedule and manage shifts, ensuring adequate staffing levels for peak hours. Provide coaching and performance evaluations to maintain high team morale and efficiency. Address employee concerns and maintain open communication within the team. Customer Service & Satisfaction Ensure outstanding customer service, handling complaints and resolving issues promptly. Monitor customer feedback and implement improvements to enhance the dining experience. Develop and maintain relationships with regular customers and the local community. Financial & Sales Performance Monitor sales, revenue, and profitability, identifying areas for improvement. Implement strategies to increase customer traffic, average spend, and repeat business. Work with marketing and promotions to attract new customers and enhance brand visibility. Compliance & Administration Ensure compliance with licensing laws, health and safety regulations, and labor laws. Maintain accurate financial records, including payroll, budgets, and sales reports. Collaborate with senior management or owners to set goals and achieve business objectives.
The Company Le Bab is the original modern kebab restaurant, offering refined seasonal kebabs in London since 2015. We take inspiration from traditional kebab styles, incorporating classical fine dining techniques and global gastronomic influences. Our kebabs are made from free-range British meat and top seasonal produce, paired with modern mezze, curated craft beers, and exciting cocktails. Our Values Hospitality: We believe in fostering a culture of compassion, care, and hospitality within our restaurant and community. It’s key to our success and builds positive relationships with customers, suppliers, and the wider community. Continuous Improvement: We monitor key performance metrics to assess and improve all aspects of our business, always striving for growth and excellence. Creativity: Staying ahead of culinary and service trends is essential. We encourage team members to contribute ideas that elevate both the food and customer experience. Work Hard: Enthusiasm and pride in our work are fundamental to maintaining a positive, supportive, and ambitious culture. Your Role As Assistant General Manager, you will support the General Manager in delivering an exceptional guest experience and overseeing daily operations. From managing staff and inventory to ensuring top-tier customer service, your leadership will be essential in maintaining high standards and cultivating a vibrant atmosphere. This role requires a hands-on leader who thrives in a fast-paced environment while staying true to our values. Career Progression: Our Assistant General Managers are viewed as “General Managers in waiting,” and we expect them to uphold and promote the culture that allows teams to thrive. This role offers the opportunity to shine in the absence of the General Manager, showcasing leadership qualities that will lead to future growth within the company. We offer extensive on-the-job training and opportunities for advanced apprenticeships to develop structured managerial skills. Core Responsibilities: Leadership & Team Management: Lead by example, setting a strong work ethic and promoting compassion, integrity, and collaboration within the team. Deputise for the General Manager in their absence. Manage busy shifts and maximise restaurant covers. Conduct and record team briefings before shifts. Communicate effectively with the restaurant team using official apps. Motivate and mentor the team to achieve company targets. Participate in training sessions and co-create quarterly staff meetings. Ensure all compliance training is completed on time. Assist with recruitment, interviews, and performance reviews for restaurant staff. Operational Excellence: Oversee the daily operations to ensure efficiency and quality. Lead shifts on the floor and ensure smooth operations. Manage opening and closing shifts as needed. Maintain cleanliness and presentation standards across the restaurant. Approve shifts, record incentives, and manage tip data. Conduct weekly bar stock counts and assist with inventory management. Support the Head Chef and the BOH (Back Of House) team. Guest Experience & Hospitality: Champion exceptional customer service and ensure every guest has a memorable experience. Handle customer complaints professionally and ensure swift resolutions. Continuous Improvement: Regularly assess restaurant performance to identify opportunities for growth. Encourage the team to contribute ideas that drive innovation and improve the customer experience. Coach team members through onboarding and ongoing development. Maintain high levels of product knowledge for both food and beverages. Conduct spot checks on food quality and provide feedback. Financial Management: Manage the restaurant’s budget, staffing, and inventory to ensure profitability. Monitor labor costs to align with financial forecasts. Control stock, waste, and staff meals/discounts efficiently. Collaborate with the Ops Manager and Marketing team to drive sales and implement marketing strategies. Adjust rota staffing levels during quieter periods to optimize efficiency.
We are a premier dining and nightlife destination, offering a unique blend of culinary excellence, private dining, exclusive events, a vibrant bar and lounge area, and an unforgettable dining experience. Combining classic and stylish dining with a fashionable flair, we provide our discerning customers with an exceptional atmosphere where they can indulge in luxury and sophistication. We are now seeking an experienced Bar & Operations Manager to take full ownership of the venue’s operations, ensuring flawless execution of service, high-profile events, and an extraordinary guest experience. Role Overview: As Bar & Operations Manager, you will oversee the entire operation of the venue, ensuring that our high standards are upheld across service, hospitality, events, and financial performance. You will play a pivotal role in maintaining our reputation as a leading late-night, high-end establishment, known for its exceptional cocktails, luxury dining, and elite clientele. Key Responsibilities: Operational Leadership: Oversee all aspects of the bar, lounge, and private dining operations, ensuring a seamless and exceptional experience for guests. Culinary & Beverage Excellence: Work closely with the culinary and bar teams to maintain a refined menu of premium drinks and gourmet dining options. High-Profile Events & Private Dining: Plan and execute exclusive events and private dining experiences tailored to high-net-worth individuals, corporate clients, and VIPs. Revenue & Financial Performance: Manage budgets, control costs, drive revenue growth, and maximize profitability. Team Leadership & Training: Recruit, train, and develop a team of professionals who excel in luxury hospitality and five-star service. Stock & Supplier Management: Ensure high-quality sourcing, inventory control, and strong relationships with premium suppliers. Compliance & Security: Ensure full adherence to licensing laws, health & safety regulations, and venue security protocols. Branding & Marketing Support: Collaborate with marketing and PR teams to enhance the venue’s presence and maintain its reputation as a top-tier nightlife and dining destination. Requirements: Proven experience as a Bar Manager / Operations Manager in a high-end, late-night venue (West End, City clubs, or similar). Strong leadership, financial, and operational management skills. A deep understanding of luxury hospitality, fine dining, high-profile clientele, and exclusive events. Ability to work late-night shifts and thrive in a fast-paced environment. A well-established network within the nightlife, dining, and events industry is highly desirable. Why Join Us? Lead a prestigious venue known for culinary excellence, high-profile events, and a world-class guest experience. Competitive salary with performance-based bonuses. Be part of an elite hospitality brand that blends luxury dining, mixology, and entertainment. Work with industry-leading professionals in a high-energy, high-profile environment. If you have the experience, passion, and leadership skills to elevate our venue to new heights, we’d love to hear from you! Apply now with your CV and a cover letter detailing your relevant experience.
Exciting Opportunity: Become a Licensed Travel Business Owner! Are you passionate about travel, enjoy working flexibly, and want to take control of your income? Join our growing team and start your journey to financial freedom while enjoying incredible travel perks! - All with **zero risk **thanks to our 30-day money-back guarantee! What We Offer: • A fully licensed travel business with credentials including ATOL, ABTA, IATA, and CLIA—your ticket to legitimacy and credibility in the travel industry. • A “business in a box”solution—no need to worry about customer service, training, or marketing materials. We provide everything you need to get started! • Flexible working hours—work from anywhere and design your schedule to fit your lifestyle. • Unbeatable travel **discounts and perks **for you and your family. • Comprehensive training and support to help you grow your business and achieve success. Risk-Free Start: We understand the importance of peace of mind when starting a new venture, which is why we offer a 30-day money-back guarantee. If you decide this isn’t the right opportunity for you, you can get a full refund—no questions asked How It Works: To get started, there is a one-time £156 start-up fee, covering your travel agent credentials and licenses. To maintain and grow your business, there is a £46 monthly subscription, which includes access to ongoing training, support, and system tools. What You’ll Be Doing: • Signing up Independent Travel Agents (ITAs) to join your network—each new partner earns you direct income. • Building and supporting your team while earning bonuses for their growth. • Enjoying residual income through our unique matrix pay structure. • Accessing amazing travel commissions when customers book through you! • Leveraging our Director Program to unlock additional monthly bonuses, starting at £350 and scaling up as your team grows. Earning Potential: Your earnings are entirely uncapped. From immediate sign-up bonuses to residual monthly income, the sky’s the limit. With drive and dedication, you can turn this opportunity into a lucrative full-time career or a profitable side hustle. Who We’re Looking For: • Motivated individuals who are eager to grow their own business. • A passion for travel and helping others experience the world. • Team players ready to collaborate and support others in their journey. • No experience is required—we’ll teach you everything you need to know! Why Join Us? This isn’t just a business—it’s a lifestyle. You’ll connect with a supportive community of like-minded entrepreneurs and enjoy the freedom of being your own boss. Whether you’re looking for an additional income stream or a complete career change, this is your chance to create a life you love. Apply Today and Start Your Journey! - Risk Free! Let’s make 2025 your year of financial freedom and global exploration. With our 30-day money-back guarantee, you have nothing to lose and everything to gain. Spots are limited—don’t miss your chance to join this incredible opportunity.
Job Title: Client Services Manager Salary: £49,000 per annum + Bonus Hours: 40 hours per week We are seeking a passionate and experienced Client Services Manager to join our dynamic team! In this role, you will manage client relationships, ensure exceptional service delivery, and drive client satisfaction. The ideal candidate must be bilingual in English and Mandarin, possess a strong understanding of Chinese culture, and have prior work experience in Singapore, Taiwan, Hong Kong, or Mainland China, particularly in real estate sales, education companies, or the banking/financial sectors. Key Responsibilities 1. Client Relationship Management - Develop and maintain strong, long-term relationships with clients, acting as their primary point of contact. - Proactively understand client needs, address concerns promptly, and deliver high-quality consultancy services. 2. Service Coordination and Delivery - Collaborate with internal teams, including admissions, marketing, and academic advisors, to coordinate and align client services. - Track service progress to ensure timely and efficient delivery that meets client expectations. 3. Client Feedback and Service Optimization - Gather and analyze client feedback to identify improvement areas and work with the team to implement enhancements. - Monitor and report on key performance metrics (KPIs), providing insights and recommendations to improve client satisfaction and service efficiency. 4. Cross-Cultural Communication - Leverage knowledge of Chinese culture to communicate effectively and build trust with clients. - Act as a cultural bridge to enhance understanding and collaboration in a multicultural environment. Requirements 1. Language Skills: Fluency in both English and Mandarin, with strong written and verbal communication skills. 2. Cultural Understanding: In-depth knowledge of Chinese culture and the ability to work effectively in cross-cultural settings. 3. Work Experience: Minimum of 3 years of relevant experience, preferably in: - Real estate sales - Education companies - Banking or financial sectors 4. Organizational Skills: Proven ability to coordinate and collaborate with multiple teams to achieve objectives. 5. Customer Service Mindset: Strong responsiveness to client needs with a proactive problem-solving approach. What We Offer - Competitive salary (£49,000 per annum) - Performance-based bonus - Opportunities for professional development and career growth - A collaborative and multicultural work environment If you are passionate about delivering exceptional client services and want to make a positive impact, we encourage you to apply! How to Apply: Submit your CV explaining why you're the perfect fit for this role. We look forward to welcoming a new Client Services Manager to our team!
Great teams require strong leadership and the security that comes with an organised, fair and predictable management environment. Mamuśka! Polish Kitchen and Bar has a great team, an amazing location, a kitchen that can cook circles around anyone in the area, a fabulous cocktail selection, solid financial backing and a senior management team that is communicative, supportive, professional and fun! The one element we are missing is a General Manager that can lead on Operations and help us secure our regained reputation for fast, friendly and professional service while making sure the trickier aspects to operating a 250-cover venue are handled, keeping the MD free to secure new locations. We require a mature professional who can tighten up the operation, control labour costs and move the business forward. Requirements: Proven track record managing large teams (from the front, hands-on), financial acumen, great people skills and customer service ethos, superior training ability and ability to push multiple initiatives forward within an agreed timeframe. Rewards: Great earnings including a set agreed percentage of service charge, bonuses for hitting realistic targets, loads of support from above and below, clear direction and career advancement are all on offer as you share in the thrill of opening new markets, product lines and locations!