Retail Manager As a result of our exceptional growth in recent years, we are on the lookout for an outstanding Manager with a proven record in sales,&marketing, visitor operations and customer service skills. Personal Skills: A suitable candidate will have good written and verbal communication skills, experience in problem solving skills, ability to use own initiative, work on their own, work with a team and strong track record of managing budgets to maximise income while controlling costs. • Project Management skills • Strong communication skills (both written and verbal) • Advanced IT skills, POS system management including web ordering • Flexibility, enthusiasm, and enjoyment in meeting people Employee benefits include: • Performance related Bonus • Pension Scheme • Opportunities for promotion • Discounted Purchases with us • An excellent working environment Details about the role: • Full time position (37.5hours a week) • Friendly team • Opportunities for further training and self-development • The store is open Monday to Friday from 9:00 am to 10:00 pm - 51 weeks per year. Rotating shift patterns within opening hours. • Salary £39000 per annum Main responsibilities: The duties of the manager will include: · Overseeing both front-of-house and back-of-house teams to ensure smooth, efficient service and an exceptional customer experience. · Daily Operations Management: Oversee the day-to-day running of the store to ensure smooth and efficient operations. · Stock Control & Inventory Management: Monitor stock levels, manage reordering, minimize wastage, and ensure availability of key items. · Supplier Liaison & Purchasing: Source products, negotiate prices with suppliers, and ensure timely deliveries. · Compliance & Licensing: Ensure adherence to all health & safety, food hygiene, trading standards, and tobacco/alcohol licensing regulations. · Cash Handling & Financial Reporting: Manage tills, reconcile daily takings, prepare sales reports, and monitor store profitability. · Staff Supervision & Rota Management: Supervise and support staff, prepare shift rotas, and manage recruitment and training of new employees. · Customer Service & Engagement: Maintain high standards of customer service, handle complaints, and promote a welcoming store atmosphere. · Visual Merchandising & Shop Layout: Ensure products are well displayed, clearly priced, and that the store layout encourages footfall and sales. · Security & Loss Prevention: Monitor for theft, maintain CCTV and security protocols, and ensure secure handling of high-value items. · Business Development: Identify opportunities to introduce new product lines, promotions, or services to increase sales and customer retention. Requested qualifications and experiences: • NQF Level 3 or above in management • At least one year experience of working in similar role i.e., Sales Manager/Marketing Manager/Retail Manager EMPLOYMENT IS SUBJECT TO TWO SATISFACTORY REFERENCES AND A DBS CHECK - Please note that if we have not contacted you within 10 working days, it is fair to assume that due to a number of possible reasons your application will not be pursued further in this instance. We will, however, retain your details on our database and contact you with any suitable opportunities in the future*
SAPORE VERO is seeking a highly responsible and self-motivated Pizza Van Manager/Operator to oversee all aspects of the daily operations of our brand new mobile pizza van. This role requires a hands-on individual who can manage all aspects of the business from food preparation and service to sales, inventory management, and vehicle maintenance. The successful candidate will be the face of our mobile pizza offering, ensuring excellent customer experiences and maximizing profitability while adhering to our established quality standards. This is an exciting opportunity to take ownership of a mobile business unit within a successful and supportive company. Responsibilities: * Daily Operations: * Drive the pizza van safely and efficiently to designated locations (5 days per week as per the schedule). * Set up and prepare the van for service at each location. * Prepare and cook pizzas and other menu items to our established high standards. * Provide excellent and friendly customer service, taking orders, processing payments, and handling inquiries. * Maintain a clean, organized, and safe working environment within the van. * Adhere to all food safety and hygiene regulations. * Secure the van and equipment at the end of each operating day. * Financial Management: * Handle cash and electronic transactions accurately. * Reconcile daily sales and provide accurate reports. * Work towards achieving sales targets and maximizing profitability. * Potentially manage a small float of cash. * Inventory and Ordering: * Monitor inventory levels of all food supplies and consumables. * Place timely orders for ingredients and supplies, adhering to budget guidelines (potentially in coordination with a central purchasing system). * Ensure proper storage and handling of all inventory. * Minimize waste. * Vehicle Maintenance and Care: * Perform daily checks on the van's condition (oil, water, tires, etc.). * Ensure the van is kept clean and presentable. * Report any maintenance issues or repairs needed promptly. * Adhere to a schedule for regular vehicle servicing. * Location Management: * Follow the pre-determined schedule of 5 different locations per week. * Potentially provide feedback on location performance and suggest improvements. * Build positive relationships with customers at each location. * Marketing and Promotion (Potential): * Distribute flyers or promotional materials at the van's location. * Engage with customers on social media (if applicable and directed). * Represent the Sapore Vero brand positively. Qualifications and Skills: * Proven experience in food preparation, preferably pizza making. - Previous experience in an Italian style pizza * Excellent customer service and communication skills. * Strong organizational and time management abilities. * Ability to work independently and manage all aspects of the van's operation. * Responsible, reliable, and trustworthy. * Ability to handle cash and operate a POS system. * Basic understanding of food safety and hygiene practices. * Full and valid UK Driver's License with a clean driving record (specify license class) * Ability to perform basic vehicle checks. * Physical stamina to stand for extended periods and lift supplies. * A proactive and problem-solving attitude. Desirable (but not essential): * Previous experience managing a mobile food unit. * Food Hygiene Certificate (e.g., Level 2). * Basic vehicle maintenance knowledge. Compensation and Benefits: * Competitive salary, commensurate with experience. * Potential for performance-based bonuses (e.g., percentage of sales). * Opportunity to be a key part of a growing and reputable local business. To Apply: Please write here if you are interested