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Company: Fresh Chapter Recruitment Location: Remote Employment Type: Commission-Based About Us: Fresh Chapter Recruitment is a dynamic, forward-thinking agency dedicated to connecting top talent with industry-leading clients. We believe in empowering professionals to achieve success while building meaningful business relationships. Our culture is all about trust - that means 0 micro management. We believe in helping each other achieve the goals, results and respecting each other at work is everything. We take pride in having a healthy positive working environment, where any toxic micro management is thrown out and only positive vibes are welcomed. It's about uplifting another and learning from each other. We are seeking independent, motivated recruiters who thrive on results and are ready to shape their own earning potential. If you are keen to start a fresh chapter in recruitment or already are in recruitment and want to ramp up your challenges, responsibilities, then this is your chance to make a mark in the business. As a growing start-up, after joining the business and making an impact now comes with an easier pathway towards career progression. Key Responsibilities: Identify and secure new client partnerships by building strong relationships with businesses. Source, screen, and match top-tier candidates for client roles in various sectors. Manage the full recruitment process, from initial outreach to candidate placement. Maintain strong communication with clients and candidates to ensure successful partnerships. What We Offer: Strong Earning Potential: Competitive commission structure. This will be explained during the initial chat. Independence: The freedom to work remotely and set your own schedule. Supportive Environment: Access to recruitment tools, resources, and industry insights. Growth Opportunities: Be part of a growing agency where your contributions make a direct impact towards a quicker career progression. Ideal Candidate: Proven experience in recruitment or sales (preferred but not essential). Strong networking and communication skills. Self-driven with a proactive approach to business development. Goal-oriented with a passion for matching clients with the right talent. Join Us: If you're ready to control your career and earnings, build client relationships, and drive success on your terms, we’d love to hear from you! 👉 Apply today by submitting your CV. Fresh Chapter Recruitment – Redefining Talent, Together. It's time to begin a Fresh Chapter, with us. Interview timeline: W/C 19th January 2025: Applicants shortlisted and initial chats conducted. W/C 26th January 2025: One stage 30 minute video interview and offers handed out. It's that simple. See you on the other side.
Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: • Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
Job Title: Graduate Recruitment Consultant Location: EC3 - LONDON Salary: £26K - £32K + commission/bonus structure Company Overview: We are a dynamic, fast-paced recruitment agency specializing in connecting top talent with leading companies across various industries. We are seeking a highly motivated, results-driven Graduate Recruitment Consultant to join our growing team. This is a fantastic opportunity for a recent graduate with strong sales experience to kick-start their career in recruitment with excellent training, development, and earning potential. Job Description: As a Graduate Recruitment Consultant, you will play a pivotal role in identifying and recruiting top graduate talent for a wide range of clients across various sectors. You will be responsible for building strong relationships with both clients and candidates, ensuring the recruitment process runs smoothly, and driving the success of the recruitment team. Key Responsibilities: Candidate Sourcing: Identify and engage with potential graduate candidates through various channels, including job boards, social media, networking events, and university career fairs. Client Management: Build and maintain relationships with clients to understand their recruitment needs and ensure a high level of customer satisfaction. Recruitment Process: Manage the end-to-end recruitment process, including writing job descriptions, screening CVs, conducting interviews, and presenting suitable candidates to clients. Negotiation: Assist in negotiating salaries and contracts between clients and candidates. Market Research: Stay up-to-date with industry trends and salary benchmarks to provide valuable insights to clients and candidates. Sales: Promote and sell recruitment services to potential clients, identifying new business opportunities and growing the company's client base. Networking: Build a network of graduate candidates and hiring managers through proactive networking and relationship-building efforts. Key Skills & Qualifications: Degree Educated: A recent graduate (or equivalent) in any discipline. Demonstrable Results: Ability to showcase sales revenue generated during previous sales roles, highlighting your capability to drive business success. Communication Skills: Strong verbal and written communication skills with the ability to build rapport and trust with clients and candidates. Sales-Oriented: A passion for sales, target-driven with the ability to work towards and achieve personal and team goals. Organizational Skills: Strong time management and organizational skills, with the ability to handle multiple tasks and priorities. Problem-Solving: A proactive approach to overcoming challenges and finding solutions. Team Player: Ability to work well in a team environment, collaborating effectively with colleagues and clients. Resilience: A positive, can-do attitude with a strong work ethic and the ability to thrive in a fast-paced environment. Benefits: Competitive salary and uncapped commission structure. Extensive training and development programs. Clear career progression opportunities. Fun and supportive team culture. Quarterly incentives, rewards, and team-building activities. Pension scheme, healthcare benefits, and other perks. Access to industry-leading recruitment tools and technology.
We are a friendly and professional team looking for a Chef de Partie that is eager to learn and have fun while working! Como Garden is the Italian restaurant part of Emerald Hospitality Group. The venue has the highest design standard. Our aim to offer you a career path to learn, grow and enjoy. We offer a solid career progression across our fast-growing restaurant group, all supported by innovative trainings. We have many benefits including sales incentive, bonuses, amazon vouchers, discounts across all our restaurants, and premium drink gifts. Lastly, the role comes with a compensation package described below: -Sales Incentives -50% staff discount when you dine in our restaurants -Celebrate career anniversaries, with a gift voucher to dine in our restaurants -Career Development and Training, including Apprenticeships -Free food and drinks when you are working -You can take your Birthday as a day off - Guaranteed -Discounts on Gym Membership (Virgin Active & Equinox) -Recruit a friend scheme (100£) -Workplace pension scheme Join us now :)
We're looking for a dynamic new GM to take the reins at our Exmouth Market Restaurant. If you're a GM with great energy, leadership skills, entrepreneurial spirit and looking for a company to stay and grow, you'll thrive in this role. The restaurant is around 75 covers 🪑🪑🪑 inside and outside. We have a strong mix of in house 🍽️ and Deliveroo 🥡 sales. It’s a really vibey site with tons of regulars and a great reputation along the street. About the Role - All the usual GM admin stuff such as forecasting, FoH rotas, being on top of Health & Safety , team recruitment/onboarding/training (we use Flow and Planday) - Recruitment for front of house roles - Building on and maintaining our great company culture. Work life balance and autonomy are really important to us and we're constantly looking to support you to achieve that not just for yourself but your team too. - Strong relationship with the kitchen . We don't see the pass as a divide and with an open kitchen, we've always encouraged constructive and productive relationships between foh and boh. - Systems we're using are Planday (Rotas), Supy (ordering and stock management), Flow Hospitality (Training), Vita Mojo / Deliveroo (EPOS) Google Sheets (reporting) Pay + Contract 🤑 This is a 45h/wk full time contract that requires a mix of opens/closes over 5 days a week. Whilst you write your own rota, we'll need you to lead from the front and have a presence over all operating hours. The pay is a mix of basic, service charge and annual bonus. Basic (£35k/yr) Service Charge (around £9k-12/yr) based on worked hours Target based Bonus Package (£4k/yr, paid quarterly) This means a very achievable annual take home of £45k+ / yr About You ☺️ - Previous GM experience is essential, with at least 2-3 years in a similar sized site location. - Passion for service, people and food. Our burger is insanely good and we're famous for it, but the atmosphere and team are just as important to the guest experience. - Great leadership skills. This really will be your site and a big part of your role is to inject your energy and positivity into the atmosphere. - Taking the time to use your past experience to train and mentor your team. - Great initiative and confident to take ownership of your site. The big advantage of joining an independent is that we want to give you autonomy over your site. Black Bear is where you can really have a voice and input into the future of your site. - Working closely with Head Office on projects to move the business forward. We love giving you the opportunity to present ideas and proposals for anything from events, building work and restructuring. If this sounds like something you're interested in we'd love to hear from you!
We need help to make the world a better place. That’s why we’ve created our REAL partnership programme to help experienced fundraisers looking to take the next step in their fundraising career by becoming an entrepreneur, and existing business owners keen to grow and receive optional support with the likes of cashflow, recruitment, site bookings and more. Suitable candidates must have experience in direct sales or face-to-face fundraising. If you meet this criteria and share our values and ethics of respect, ethics, activism, and love, then get in touch and we’ll help you make a success of your business.
Job Description: We are Honest Greens, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. The Restaurant Director is responsible for overseeing all aspects of the restaurant’s operations, ensuring an exceptional guest experience, driving revenue growth, and maintaining high operational standards. They will lead and develop the team, manage budgets, and ensure that the restaurant aligns with the brand’s vision and values. RESPONSABILITIES Operational Management: - Oversee the restaurant's daily operations, ensuring efficiency and service excellence. - Implement and uphold brand standards in food quality, service, and ambiance. - Monitor and optimize restaurant performance through KPIs and guest feedback. Team Leadership & Development: - Recruit, train, and develop a high-performing team. - Foster a strong culture of leadership, teamwork, and accountability. - Conduct regular team meetings and performance evaluations. Financial & Business Management: - Manage budgets, control costs, and maximize profitability. - Optimize inventory, labor, and operational expenses. - Identify business opportunities to increase sales and customer retention. Guest Experience & Brand Representation: - Ensure outstanding customer service and resolve guest concerns proactively. - Maintain a high level of hospitality and brand alignment in all guest interactions. - Oversee marketing initiatives and community engagement efforts. Compliance & Safety: - Ensure adherence to health, safety, and food hygiene regulations. - Maintain a clean, organized, and compliant restaurant environment. - Implement risk management procedures to safeguard staff and guests. REQUIREMENTS - Minimum 5 years of experience in a senior restaurant management role. - Strong leadership, communication, and problem-solving skills. - Proven ability to manage P&L, budgets, and operational costs. - Passion for hospitality, guest experience, and team development. - Ability to thrive in a fast-paced and dynamic environment. WHAT WE OFFER 🍽️ Up to €300 meal credit to enjoy in our restaurants. 🥑 50% discount in all our locations. 🎳 Monthly “cultural” outings with the team. 🎟️ Fun corporate events throughout the year. 🚀 Internal growth opportunities within the company. 📚 Ongoing training to enhance your skills. 🌍 The chance to join a rapidly expanding company.
🚀 Government-Funded University Courses – Immediate Start! 🚀 🔹 Experience is useful but not essential – we welcome motivated individuals with strong people skills! About the Role Graceful Balance Ltd is seeking enthusiastic and driven Canvassers to join our friendly and successful team. Your role will involve recruiting undergraduate students for government-funded university courses (worth up to £60,000). As a Canvasser, you will engage with potential students, providing information and guiding them through the enrolment process while maintaining a professional and positive approach. What We’re Looking For ✅ Strong people skills – confident & approachable ✅ Canvassing or sales experience (preferred but not required) ✅ IT skills – basic proficiency is helpful ✅ Team player with a positive attitude ✅ Streetwise & adaptable – able to engage with a variety of people ✅ Excellent communication skills What We Offer 💰 Competitive & Rewarding Salary 📜 Employment Contract & Job Security ⏳ Flexible Working Hours 🏦 Pension Scheme 🏥 Statutory Sick Pay (SSP) 🤝 Friendly & Supportive Team Environment 📞 Direct Support from a Line Manager & Admin Team 📈 Professional Growth & Career Development 👉 Start your journey with us today! 📌 Applicants must have the legal right to work in the UK.
Experienced full time waiter/ess- in fish! restaurant Borough market. We are a well-organized restaurant known for our strong work ethic and commitment to delivering exceptional dining experiences. Operating throughout the year, we pride ourselves on being a busy establishment that thrives on excellence. If you are seeking a stable position with a company that values teamwork and professionalism, we invite you to join our dynamic team. Please note that we only recruit full time and flexible candidates. What we can offer to you : Earnings between £15-19 per hour as a package, see how it works: - £13 (inc service charge) - Tronc bonus ( point system) - Credit card and cash tips Requirements: - Minimum of 2-3 years of experience as a waiter in a busy, high-end service in London restaurants - Availability to work full time as per weekly rota.Please note we are not able to offer fixed days or shifts off. - Strong organizational skills to manage a large section - Confident in sales and upselling techniques - Excellent teamwork and communication skills - Fast and energetic work ethic Benefits: - Monthly payment with early access via Wagestream App - 28 days holiday/year (including bank holidays), increasing with length of service - 50% Staff discount when dining at the restaurant, plus 20% family discount - SAGE retail & wellbeing discount - Free staff meal and drinks on duty - Pension scheme - Recommend a friend scheme with £500 bonus - Be a part of the vibrant Borough Market’s spirit - Join a friendly and professional team Eligible to work in the UK and obtain a Share Code prior to application. The company does not Sponsor working visa.
Job description We are looking for a super star experienced Restaurant Manager to join our vibrant team! We have an exciting opportunity to join the team at our 40 cover fresh pasta restaurant within the vibrant bustle of Brixton Market SW9. The Concept: La Nonna Pasta Fresca serves traditional Italian pasta dishes in a contemporary open kithcen setting. All of our pasta and sauces are made in house each day with true Italian passion, only using the freshest of ingredients. We need a Manager who will: Be responsible for the day to day activities at the restaurant Lead, coach and develop a successful team who take pride in their work Set standards to consistently deliver the best quality food and outstanding service to all Work with us to build an exceptional reputation and hunger for our food! The Ideal Candidate will: Be passionate about food and delivering a first class customer experience Have at least 3 years experience in a Assistant Manager position, and/or 1 year experience as a restaurant manager Be an exceptional communicator Have a great work ethic that they can instill in others Have experience of leading a successful team in a fast paced environment Be calm under pressure, and work using their own initiative Experience of working in a fresh pasta restaurant is a real bonus! Job Description Operational Management Oversee daily restaurant operations, ensuring smooth and efficient service. Maintain high standards of food quality, presentation, and hygiene. Ensure compliance with health and safety regulations, including food safety and sanitation. Manage restaurant inventory, ordering supplies as needed to prevent shortages or excess stock. Monitor and optimize restaurant expenses, controlling waste and managing cost-effective practices. Team Leadership & Development Recruit, train, and supervise restaurant staff, fostering a positive and productive work environment. Schedule and manage shifts, ensuring adequate staffing levels for peak hours. Provide coaching and performance evaluations to maintain high team morale and efficiency. Address employee concerns and maintain open communication within the team. Customer Service & Satisfaction Ensure outstanding customer service, handling complaints and resolving issues promptly. Monitor customer feedback and implement improvements to enhance the dining experience. Develop and maintain relationships with regular customers and the local community. Financial & Sales Performance Monitor sales, revenue, and profitability, identifying areas for improvement. Implement strategies to increase customer traffic, average spend, and repeat business. Work with marketing and promotions to attract new customers and enhance brand visibility. Compliance & Administration Ensure compliance with licensing laws, health and safety regulations, and labor laws. Maintain accurate financial records, including payroll, budgets, and sales reports. Collaborate with senior management or owners to set goals and achieve business objectives.
Valley Tiles & Wood Floors are recruiting for highly motivated, multi-talented people with the right attitude and work ethic to help continue growth within our fast-moving business. As a result of recent expansion, we now require an additional Sales Advise. A supportive and collaborative work environment excellent commission paid What you'll need to succeed Excellent written communication Customer focus Sales experience Target driven Fast learner Excellent negotiation skills We are based in Chingford E4
The Company Le Bab is the original modern kebab restaurant, offering refined seasonal kebabs in London since 2015. We take inspiration from traditional kebab styles, incorporating classical fine dining techniques and global gastronomic influences. Our kebabs are made from free-range British meat and top seasonal produce, paired with modern mezze, curated craft beers, and exciting cocktails. Our Values Hospitality: We believe in fostering a culture of compassion, care, and hospitality within our restaurant and community. It’s key to our success and builds positive relationships with customers, suppliers, and the wider community. Continuous Improvement: We monitor key performance metrics to assess and improve all aspects of our business, always striving for growth and excellence. Creativity: Staying ahead of culinary and service trends is essential. We encourage team members to contribute ideas that elevate both the food and customer experience. Work Hard: Enthusiasm and pride in our work are fundamental to maintaining a positive, supportive, and ambitious culture. Your Role As Assistant General Manager, you will support the General Manager in delivering an exceptional guest experience and overseeing daily operations. From managing staff and inventory to ensuring top-tier customer service, your leadership will be essential in maintaining high standards and cultivating a vibrant atmosphere. This role requires a hands-on leader who thrives in a fast-paced environment while staying true to our values. Career Progression: Our Assistant General Managers are viewed as “General Managers in waiting,” and we expect them to uphold and promote the culture that allows teams to thrive. This role offers the opportunity to shine in the absence of the General Manager, showcasing leadership qualities that will lead to future growth within the company. We offer extensive on-the-job training and opportunities for advanced apprenticeships to develop structured managerial skills. Core Responsibilities: Leadership & Team Management: Lead by example, setting a strong work ethic and promoting compassion, integrity, and collaboration within the team. Deputise for the General Manager in their absence. Manage busy shifts and maximise restaurant covers. Conduct and record team briefings before shifts. Communicate effectively with the restaurant team using official apps. Motivate and mentor the team to achieve company targets. Participate in training sessions and co-create quarterly staff meetings. Ensure all compliance training is completed on time. Assist with recruitment, interviews, and performance reviews for restaurant staff. Operational Excellence: Oversee the daily operations to ensure efficiency and quality. Lead shifts on the floor and ensure smooth operations. Manage opening and closing shifts as needed. Maintain cleanliness and presentation standards across the restaurant. Approve shifts, record incentives, and manage tip data. Conduct weekly bar stock counts and assist with inventory management. Support the Head Chef and the BOH (Back Of House) team. Guest Experience & Hospitality: Champion exceptional customer service and ensure every guest has a memorable experience. Handle customer complaints professionally and ensure swift resolutions. Continuous Improvement: Regularly assess restaurant performance to identify opportunities for growth. Encourage the team to contribute ideas that drive innovation and improve the customer experience. Coach team members through onboarding and ongoing development. Maintain high levels of product knowledge for both food and beverages. Conduct spot checks on food quality and provide feedback. Financial Management: Manage the restaurant’s budget, staffing, and inventory to ensure profitability. Monitor labor costs to align with financial forecasts. Control stock, waste, and staff meals/discounts efficiently. Collaborate with the Ops Manager and Marketing team to drive sales and implement marketing strategies. Adjust rota staffing levels during quieter periods to optimize efficiency.
We are currently recruiting sale assistants for our shop Aux Merveilleux de Fred, high street Kensington Rate 12£ or more depending of experience Monday to Friday morning shifts About Aux Merveilleux de Fred : Aux Merveilleux de Fred is a French pastry brand specialized in meringue-based products. Aux Merveilleux is present in France, Belgium, UK and in the USA. The position : Assist and serve customers according to Aux Merveilleux de Fred’s standards and specifications for hygiene, product quality and customer service Performing bakery and pastry production Taking phone orders Ensuring cleanliness of the store at all time Preparing coffee drinks Requirements : - Fluent English - Good communication skills - Dynamic, positive, motivated and enthusiastic person - Good work ethics and attitude - Ability to handle multiple tasks - high standards of hygiene and sanitation - High standard of professional appearance and behaviour - Rigor and attention to product quality - Ability to work with production team in regards to inventory and production scheduling - Work varied shifts, including weekends and holidays - Barista skills is a plus Job Types: Full-time, Part Time Experience: Retail sales: 1 year (preferred) customer service: 1 year (preferred)
New Caribbean restaurant seeks restaurant floor manager. This is a unique role, where by you will manage a restaurant that has 26 covers - doing 80 covers in 6 hours. The selected candidate must be able to manage 50 - 70 covers a week building up to 200 covers a week. we are a small team of 3 staff and currently looking for a strong full time supervisor/ assistant manger - who is looking for the opportunity to develop their own management skills and premote the business. The ideal candidate must be able to self manage their hospitality, abilities as well learn new styles and techniques. the candidate must be willing to work independently on quiet nights, with support on the busiest nights of the week. Hours 16 + hours a week. 14.00 + Duties Recruiting, training and supervising new staff. Ensuring compliance with licensing, hygiene and health and safety legislation. Overseeing stock levels and ordering supplies. Handling customer enquiries and complaints. Taking reservations and managing bookings. (Essential) Greeting and advising customers. Problem solving. Keeping statistical and financial records. (Essentials) Assessing and improving profitability. Liaising with customers, employees, suppliers, licensing authorities and sales representatives. Making improvements to the running of the business and developing the restaurant.
The Roxy Bar and Club - London recruits! What are you going to do: The role is for promoters to make other students aware of our student nights drive traffic to the site and sell tickets which you will be entitled to a generous share of (minimum 50%) in terms of commission There is no fixed salary as you will be compensated exclusively with commission on ticket sales. Key details • You will be able to sell tickets and invite students down to come and enjoy a great night. • The promoter can sell tickets to anyone over the age of 18 and does not only need to be students. • The promoter will be given a link to the sales page for the event which they will promote and sell tickets, each ticket sold via the link given to the promoter will be tracked and the promoter will be given their share of the ticket sale. • You will be given a handful of content which they can share and use to help you promote the event. What we offer: • free entry to all events • free drinks tokens based on tickets sold • You will earn from a commission based on the tickets you sell What we ask: • No minimum education required • - outgoing - conversational - innovative - fast learner - hard worker - vibrant - ambitious - great English speaker • no prior experience needed • The promoter would need to be outgoing, energetic a warm personality and a great salesperson that loves to party. - outgoing • The role is for students which attend or know other students which attend universities based in London
Staff management: Recruit, train, and motivate staff Market the restaurant: to improve sales through a proven track record Customer service: Handle customer complaints and ensure a high level of service Menu planning: Collaborate with chefs to create menus Shift management: Organize schedules for kitchen and wait staff Budgeting: Manage stock control and budgets Health and safety: Ensure the restaurant complies with health and safety regulations Event planning: Create plans for large events Business performance: Oversee the restaurant's business performance and quality standards Marketing and business development: Develop strategies for marketing and business development Skills Communication: Be able to communicate well with staff, customers, and suppliers Critical thinking: Be able to make decisions to ensure the restaurant runs efficiently Goal setting: Be able to set goals for the restaurant and its staff
Want to be part of a global brand with countless opportunities? Amazonico London is on the hunt for a Head Waiter/Waitress to join the family. Situated in the heart of Mayfair on Berkeley Square, Amazonico encapsulates the spirit of an adventure through the Amazon River—the vibrancy, the abundance, the intrigue, and the excitement. Our inspiration is founded in Latin America and runs through everything we do. From the seamless blending of our menus inspired by the countries of the Amazon but also the unique Asian and Mediterranean communities that inhabit them, to music being the beating heart of our experience. We are a fun family of passionate individuals with a shared mission to give our guests the most exciting experience. Employee Benefits: Competitive salaries Global career progression with opportunities for high performers to experience new openings in Europe, the USA, the Middle East, and many more to come! Opportunity to expand your skills with the support of experience management Subsidised short- or long-term housing is provided by the company to all new starters moving to London in a prime London location (only eligible to successful candidates outside of London and residing in the UK). Internal training and succession plans for rapid promotion. Education rewards Access Perkbox and enjoy a range of discounts and offers across well-known brands. Superb quarterly bonus schemes Refer-a-friend bonuses Staff meals (3 x per day) Shoes & uniform provided or management's annual tailored suit allowance (role specific) Flexible working scheme & 28 days of holiday per year Staff & family dining discounts across the company’s global portfolio Have you got what it takes to join us in the jungle as a Head Waiter/Waitress ? As our Head Waiter/Waitress at Amazonico, your responsibilities would include: ensure the efficient running of a section during service and be responsible for any guest’s request. promote sales and build rapport with guests. ensure all orders, billing, and payments are taken correctly. be competent with the point-of-sale system to ensure orders are placed efficiently and swiftly. be responsible for ensuring that all guests receive the best possible service and care. be able to work in a fast paced environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. If you believe you have the warmth, passion, and enthusiasm, we want to hear from you! What are you waiting for? It’s time to start your London adventure and join the Amazonico family as a Head Waiter/Waitress!
Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.
Position Category: Sales & Business Development Job Description: We are seeking a dynamic and results-driven Telesales Representative to join our team. In this role, you will play a key part in expanding our network by recruiting drivers and establishing partnerships with car-related businesses, such as garages and dealerships. You will be responsible for cold calling prospective clients, presenting the value of our quartz recovery services, and building long-term relationships. Responsibilities: • Conduct outbound cold calls to recruit drivers and secure partnerships with garages, dealerships, and other car-related businesses. • Present and explain the benefits of quartz recovery services in a clear and persuasive manner. • Build relationships with business owners and decision-makers, addressing any questions or concerns about the partnership. • Meet and exceed sales targets, including the number of recruited drivers and new business partnerships. • Maintain accurate records of all calls, leads, and follow-ups in a CRM system. • Collaborate with the team to refine scripts, strategies, and outreach approaches. • Stay updated on the quartz recovery industry and the unique selling points of our services. Requirements: • Proven experience in telesales, cold calling, or a similar sales role. • Strong communication and interpersonal skills with a persuasive and confident phone manner. • Ability to handle objections effectively and close deals over the phone. • Self-motivated with the ability to work independently and manage time efficiently. • Proficiency in using CRM software and Microsoft Office tools. • Knowledge of or experience in the automotive industry (garages, dealerships, etc.) is a plus but not required. What We Offer: • Competitive base salary with uncapped commission potential. • Comprehensive training on our services and sales techniques. • A supportive and energetic team environment. • Opportunities for career growth within the company. About Us: We specialize in quartz recovery services, providing innovative solutions to maximize resource utilization and create new revenue streams for businesses. Our mission is to build partnerships that benefit both drivers and automotive businesses, ensuring mutual growth and success. Apply Today: If you have a passion for sales and a drive to succeed, we want to hear from you! Join our team and help us revolutionise the automotive industry through quartz recovery.
Ladieswear Luxury Retail Senior Sales Assistant £27,000-£37,000 (poss more dependant on experience) + commission Basic salary dependant on experience Mayfair location. Renowned luxury retailer popular with those who seek the best in quality, materials, fashion and style; require a luxury retail experienced Senior Sales Assistant Before applying, please note you MUST have luxury retail sales assistant experience (no Highstreet retail experience will be considered). Apply through this advert only, please no telephone calls, we will contact shortlisted candidates. Luxury Retail Senior Sales Assistant requirements: · Well-presented and well spoken · Minimum 2 years luxury retail sales assistant experience · Have worked for recognised luxury retailer in the UK · Be on a maximum 1-month notice period (nothing longer) · Have a good understanding of KPI's and have met sales targets in previous jobs · Fantastic customer service skills · Speaking a second language is preferred but not essential for these roles. · Product area experience can be luxury clothing, accessories or jewellery. We will not consider applicants who come from food or electrical background. Cover all the above? If so please apply through JobToday only . Please note we are not taking telephone or seperate email enquiries. Note: Due to the number of applications received, we are only able to respond to successful shortlisted candidates. Luxury Retail Sales Assistant keywords: Senior Sales Assistant , Luxury Retail Sales Assistant , Bond Street , Sloane Street #Selfridges #harrods #sloanstreet #bondstreet #Rolex #luxuryretailrecruitment #luxuryfashion #luxuryjobs #luxuryrecruitment #luxuryretail #luxuryretailjobs #Burberry #Cartier #Chanel #ChristianDior #Fendi #Gucci #Hermès #JimmyChoo #londonfashion #LouisVuitton #RalphLauren #retail #RobertoCavalli #salesassistant #TOMFORD #Valentino #Versace #AlfredDunhill
We are recruiting for a role in sales and marketing for someone who is confident in learning new skills to represent international brands in a face-to-face environment. No Experience is needed as full Coaching is provided, the main responsibility of our Brand Ambassadors is: - Have the willingness to listen and learn - Put in 100% effort Opportunities to travel to our exciting national and international events, providing you with the opportunity to Network with amazing and successful business owners. - Flexible working days including weekends (looking for someone who can commit to 4 days per week). Benefits of becoming a Brand Ambassador: Full training provided Optional training for Management positions Employee discounts Travelling opportunities through business trips across the country National network of experts Personal coaching The responsibilities of our Brand Ambassador includes: Being able to adjust to a fast pace environment Work with multiple big named-brands, depending on the campaigns Ability to work both individually and in a team of our top performing Ambassadors. Job Types: Self-Employed, Flexible Working Requirements: 18+ No tier 4 visa
Senior Sales Assistant Luxury Menswear Brand £35,000 + 4% COMMISSION Please only apply if you have the following: 1. Have worked for a luxury menswear brand (not designer) 2. Your personal sales are £1 million Please note, apply through this advert only (no telephone calls or separate emails to us). We will contact those who are shortlisted. Thank you. Luxury clothing brand that sells the very best in formalwear, casualwear (including made to measure and bespoke), wide range of accessories and more, is currently seeking a Senior Sales Assistant to join their team. Italian company, really high end luxury brands popular with celebrities, high profile individuals, those that seek the best in quality! Luxury Senior Sales Assistant Requirements: 1. Luxury clothing experience, pinning experience and providing an excellent level of customer service. 2. Must have been with employers for minimum 1 year periods (we will not consider job hoppers) 3. Immaculately presented individuals who take pride in their appearance 4. Excellent communication skills. Speaking more than language is preferred but not essential. 5. Given the basic salary offered, it goes without saying that anyone applying for this job will be on a similar salary, come from a highly regarded luxury retail clothing brand and an excellent salesperson who hits their sales KPI’s. Cover all the above? Then apply now! A fantastic company to work for coupled with an attractive salary and commission. Rely Recruitment: Exerts in the luxury retail sector. Key Words: Sales Assistant , luxury clothing , Luxury Menswear Sales Assistant , luxury senior sales assistant , Luxury Menswear Senior Sales Assistant #luxuryretailrecruitment #luxuryfashion #luxuryjobs #luxuryrecruitment #luxuryretail #luxuryretailjobs #harrods #Selfridges senior sales assistant
Les Cent Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere at the core of the collection. Les Cent Ciels epitomises relaxed luxury and we are looking for dedicated Sales Manager to join the team to represent the brand at our flagship boutique in Central London. The role will involve: - Recruiting, training, supervising and appraising staff - Managing budgets - Maintaining statistical and financial records - Dealing with customer queries and complaints - Overseeing pricing and stock control - Maximising profitability and setting/meeting sales targets, including motivating staff to do so - Ensuring compliance with health and safety legislation - Preparing promotional materials and displays liaising with head office. Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a small team within a growing brand should apply.
Reception / Admin / Sales Assistant mixed role BOND STREET - EXCELLENT BASIC SALARY + Benefits Please note, we are not taking telephone or Email inquires for this role. Apply only using JobToday application process please. This is a mixed role, consisting of shop floor sales and Reception / admin duties. Luxury Italian clothing brand, global presence popular with those who demand the finest in clothing (both formal and casual wear including accessories. Before applying, please ensure you cover ALL the below: Sales Assistant / Admin & Reception mixed role requirements You are working for a luxury retailer You have been working with your luxury retail employers for over 1 year periods (we will not consider 1 year job hoppers) You are well presented with very strong luxury retail experience (we will not consider high street retail experience) We require + 2 years luxury retail / +2 years luxury hospitality experience. Cover the above, then apply now! Please note, due to the high volume of applicants for this role, we can only reply to shortlisted applicants. Key words: Sales Assistant / Admin & Reception mixed role Sales Assistant / Admin & Reception #Selfridges #harrods #sloanstreet #bondstreet #Rolex #luxuryretailrecruitment #luxuryfashion #luxuryjobs #luxuryrecruitment #luxuryretail #luxuryretailjobs #Burberry #Cartier #Chanel #ChristianDior #Fendi #Gucci #Hermès #JimmyChoo #londonfashion #LouisVuitton #RalphLauren #retail #RobertoCavalli #salesassistant #TOMFORD #Valentino #Versace #AlfredDunhill
Senior Sales Assistant Bond Street £28,000 - £32000 + Commission & More Luxury Clothing Beautiful brand based in the heart of bond street requires a Senior Sales Assistant to join their successful, friendly and winning team. Senior Sales Assistant Requirements 1. An individual who has UK luxury clothing sales assistant experience 2. Excellent customer service skills & proven experience in dealing with high profile customers 3. Sharp eye for detail when it comes to store & own presentation 4. Can easily travel to Bond Street area A beautiful company that has very little staff movement, those who join the company stay with the company for many years due to excellent working conditions, friendly/family respectful working environment, excellent training and development along with the opportunity to be involved in other areas of the business. Cover all the above? Then apply now! Please note, due to the volume of applications we receive, only shortlisted candidates will be contacted. Key words, luxury fashion, sales assistant, senior sales assistant, assistant manager, clothing, Senior Sales Assistant #luxuryretailrecruitment #luxuryfashion #luxurygoods #luxuryjobs #luxuryrecruitment #luxuryretail #luxuryretailjobs #harrods #Bondstreet #Mayfair #Selfridges