Customer service administrator jobs in United Kingdom

As a manager in a Turkish off-licence (a store that sells alcohol and tobacco products, as well as other goods like snacks, drinks, and sometimes household items), your role would involve a mix of operational, administrative, and customer service duties. Here's an overview of what the job might entail: Responsibilities: 1. Staff Management: - Hire, train, and supervise staff.   - Set staff schedules, ensuring the store is adequately staffed during peak hours.   - Motivate and lead the team, promoting good customer service and a positive work environment. 2. Inventory Management: - Oversee stock levels, placing orders for products as needed.   - Ensure proper stock rotation (first-in, first-out method).   - Check deliveries for accuracy and quality. 3. Customer Service: - Handle customer inquiries and resolve complaints professionally.   - Maintain a welcoming and friendly store atmosphere.   - Promote products and upsell items when possible. 4. Compliance: - Ensure the store complies with Turkish laws regarding the sale of alcohol and tobacco (age restrictions, licensing requirements, etc.).   - Ensure all relevant health and safety standards are maintained. 5. Financial Management: - Manage the store’s budget, keeping track of sales, expenses, and profits.   - Ensure proper cash handling procedures are followed.   - Monitor sales and implement strategies to increase revenue. 6. Marketing and Promotions: - Plan and execute in-store promotions to boost sales.   - Develop strategies for attracting and retaining customers.   - Monitor competitors’ activities and adapt strategies accordingly. 7. Store Presentation: - Ensure the store is clean, organized, and well-stocked at all times.   - Oversee the arrangement of displays and signage to attract customers. Skills Needed: - Leadership & Communication: Ability to lead a team, motivate staff, and communicate effectively with customers. - Organizational Skills: To manage stock levels, schedules, and financial records. - Problem-Solving: To address issues with customers, staff, or inventory. - Knowledge of Turkish Law: Understanding regulations around the sale of alcohol and tobacco. - Financial Acumen: Ability to manage budgets and understand sales trends. Qualifications: - A background in retail management or a related field can be beneficial. - Experience in managing a team in a customer-facing role. - Knowledge of inventory management systems and POS (Point of Sale) systems. - Fluency in Turkish and possibly other languages (e.g., English) for international customer interactions. Work Environment: - Often involves working in shifts, including evenings and weekends, since off-licences typically operate extended hours. - Fast-paced environment with high customer interaction. - Requires a good understanding of stock control, customer service, and sales techniques. Would you like advice on a specific aspect of this role or more details on how to apply for such a position?

Night Hotel Receptionist – 0 Hours The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 3* hotel The California, our 4* Boutique townhouse The Gyle, and our 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now looking to expand our family and are seeking an experienced Night Receptionist with previous experience using PMS systems. The receptionist will work on site on shifts from 8pm to 8am and will ensure the security of the property, reacting efficiently to emergency situations and ensuring urgent issues are communicated to the line manager or the manager on duty while informing and instructing guests of the situation effectively and professionally. The receptionist will be fully flexible as working hours will fluctuate according to the business’s needs. The ideal candidate will be a polite, hard-working individual who can adapt to new environments and has a passion about delivering high quality guest services. The role reports to Night Manager and requires an individual who can conduct themselves in an organised and efficient manner. It is essential that all members of the team are well informed therefore it is crucial that the candidate demonstrates expert communication skills. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Have knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - Possess the ability to work independently. - Excellent command in English, both in oral and written - Be extremely knowledgeable regarding the company services, standards & products. - Be commercially and financially astute. - Provide exceptional customer service and unforgettable experience. To be a part of this eclectic yet elegant hotel collective, apply now and being a new journey with us.

About Us: We are a dynamic, multidisciplinary sports clinic offering physiotherapy, osteopathy, massage therapy, and personal training. Our clinic space includes a reception and waiting area, 2 clinic rooms and gym space. We focus on helping clients enhance their health and performance through a holistic approach to treatment and rehabilitation. Job Overview: As a Part Time Junior Receptionist, you will be the first point of contact for our clients, both in person and over the phone. You’ll play an essential role in ensuring smooth clinic operations by assisting with scheduling, client inquiries, and administrative tasks. This is an excellent opportunity for someone looking to gain experience in a healthcare and fitness environment. Whilst this is currently a receptionist role, there is potential scope to progress to an operations manager role in the future. Key Responsibilities: Greet clients and visitors with a friendly, welcoming demeanor, providing a positive first impression of the clinic. Answer and direct incoming calls, emails, and online inquiries in a professional and timely manner. Schedule and confirm appointments for physiotherapy, osteopathy, massage therapy, and personal training. Manage the diaries of 5 clinicians. Contact and schedule appointments for patients referred from consultants Assist with managing and updating client records in our clinic management software Cliniko. Handle client payments. Maintain the cleanliness and organisation of the reception area and clinic common spaces Clinic opening and closing tasks Key Qualifications & Skills: Previous experience in a receptionist, administrative, or customer service role preferred (but not required). Strong communication skills and a positive, professional attitude. Ability to multitask and handle a variety of tasks simultaneously Familiarity with scheduling systems or clinic management software such as Cliniko is an advantage. Interest or experience in health and wellness is a plus. Strong organisational skills with a keen attention to detail. Ability to work both independently and as part of a collaborative team. A proactive approach to problem-solving and client service. Basic computer literacy (Microsoft Office, email, internet browsing).

We are seeking a motivated and dynamic Sales and Lettings Negotiator to join our team. In this role, you will be responsible for facilitating property sales and lettings, providing exceptional customer service, and building strong relationships with clients. The ideal candidate will possess excellent communication skills, a keen eye for detail, and the ability to work in a fast-paced environment. Responsibilities Liaise with clients to understand their property needs and preferences. Conduct viewings of properties and provide detailed information to potential buyers or tenants. Negotiate offers between buyers and sellers or landlords and tenants to achieve satisfactory agreements. Maintain an up-to-date knowledge of the local property market and trends. Provide exceptional customer service throughout the buying or letting process to ensure client satisfaction. Build and maintain relationships with clients, encouraging repeat business and referrals. Requirements Strong communication skills with the ability to engage effectively with clients. Multilingual abilities are advantageous for communicating with a diverse clientele. Excellent organisational skills to manage multiple properties and client needs simultaneously. Previous experience in sales or lettings is preferred but not essential; training will be provided. Administrative proficiency to handle documentation accurately and efficiently. A proactive attitude with a willingness to learn about the property market. A valid driving licence may be required for property viewings. If you are passionate about property and eager to develop your career in sales and lettings, we would love to hear from you!

We have a small but very good Repatriation Team who organises repatriations to over 40 countries every year. Each country has unique requirements, hence your day is never the same! Due to our success, we are currently seeking another member for our Team. You must be compassionate and detail-oriented with good computer literacy skills to join our team. As a Repatriation Assistant, you will be responsible for supporting the repatriation manager in all areas of the repatriation services, such as travel to and from embassies, office assistant duties – answering the telephone, computer inputting, ordering doctor’s papers and any other administration work required, as well as assisting bereaved families in making repatriation arrangements. Your computer literacy will be essential in managing digital records and coordinating various aspects of the repatriation. Languages skills (such as French, Arabic or Lithuanian) would be an advantage. If you have a strong commitment to providing exceptional customer service during sensitive times, along with good computer skills, we invite you to apply. Responsibilities: - Meet with bereaved families to discuss repatriations arrangements and guide them through the process with empathy and professionalism. - Assist families in selecting appropriate funeral services, including caskets, and urns. - Utilise computer software and digital tools to maintain accurate records of repatriation arrangements, customer preferences and financial transactions. - Travel to and from embassies to submit or collect relevant documentation. - Collaborate with the other company’s departments to ensure that all aspects of the repatriation run smoothly. - Assist with general office duties, such as answering phone calls, scheduling appointments and responding to inquiries. - Maintain a professional and compassionate demeanour at all times, understanding the sensitivity and emotional nature of the job. - There is also opportunity for overtime. Qualifications: - Previous experience in repatriation, funeral arranging or a related field is preferred, but not necessary, as training will be given. - Compassionate and empathetic nature, with the ability to provide comfort and support to grieving families. - Excellent organisational skills with meticulous attention to detail. - Outstanding interpersonal and communication skills, both verbal and written. - Good computer literacy skills, including proficiency in word processing, spreadsheet management and database software. - Ability to work effectively in a fast-paced environment, managing multiple tasks simultaneously. - Be a good team player. - High degree of professionalism, integrity, and confidentiality. - Languages kills (such as French, Arabic or Lithuanian) would be an advantage.

As an IT Support Engineer working for a Managed Service Provider (MSP), you will primarily support schools, ensuring their IT systems and infrastructure operate smoothly. This role involves providing both remote and onsite support to meet the unique IT needs of educational institutions. You will deliver a high standard of customer service, ensuring technology supports teaching, learning, and administration effectively. The position includes a company-provided car to facilitate travel to client sites and offers a mix of onsite and remote work. Key Responsibilities Client Support - Act as the first point of contact for IT support requests from school staff, troubleshooting and resolving hardware, software, and network issues. - Provide tailored IT solutions that align with the operational and educational needs of schools. - Maintain positive client relationships through effective communication and timely issue resolution. Onsite and Remote Assistance - Deliver onsite IT support at client schools, using the company-provided car for travel. - Perform remote diagnostics and provide resolutions when possible, ensuring minimal disruption to school operations. Educational Technology Support - Manage and support the deployment of learning management systems (LMS), educational software, and classroom technology (e.g., interactive whiteboards, projectors, tablets). System Maintenance and Monitoring - Perform regular system checks, updates, and maintenance to ensure secure and efficient operation. - Monitor network performance, troubleshoot connectivity issues, and implement solutions to improve reliability. Compliance and Safeguarding - Ensure IT systems comply with data protection regulations (e.g., GDPR) and adhere to safeguarding policies in educational settings. - Implement and maintain secure access controls and data management practices. Asset and Vendor Management - Maintain an inventory of hardware, software, and warranties for client schools. - Coordinate the procurement, installation, and secure disposal of IT assets. - Liaise with third-party vendors to resolve escalated issues or arrange warranty repairs. Documentation and Reporting - Maintain detailed records of support tickets, solutions provided, and maintenance activities. - Provide regular reports to clients on the performance and health of their IT infrastructure. Skills and Qualifications - Technical Expertise: Strong knowledge of Windows Server environments, Microsoft 365, Google Workspace, networking (LAN/WAN), and troubleshooting hardware/software issues. - Customer Service: Excellent interpersonal skills with the ability to build trust and maintain strong client relationships. - Problem-Solving: Analytical mindset with the ability to resolve issues effectively and efficiently. - Adaptability: Flexible approach to working remotely and onsite, with the ability to manage multiple schools and client priorities. - Communication: Clear and professional verbal and written communication, especially when dealing with non-technical users. Preferred Experience - Previous experience supporting IT systems in educational environments or for school clients. - Familiarity with safeguarding policies and practices. - Relevant certifications, such as CompTIA A+, Network+, Microsoft 365 Certified: Modern Desktop Administrator, or Google Certified Professional (not essential) Key Benefits - Company Car Provided: Facilitates efficient travel to client sites, ensuring prompt onsite support. - Hybrid Working: Opportunity to work remotely (at office) and onsite based on client needs. - Career Growth: Exposure to diverse IT environments and the chance to develop skills in managing multiple client networks. This role offers the opportunity to make a meaningful impact by supporting schools with their IT needs, ensuring technology empowers education effectively. If any of the above is not met training can be arranged to bring up to level

Job Title: Restaurant Hostess Company: Hafiz Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. Job Description: We are currently seeking a friendly and welcoming Restaurant Hostess to join our team at our London branch. Salary: 12-16/hour Vacancies: 2 Job Type/Hours: Full-Time / 40 hours a week ** Responsibilities:** - Greeting guests as they arrive and providing them with a warm welcome - Escorting guests to their tables and ensuring they are seated comfortably - Managing reservations and coordinating seating arrangements - Communicating with the kitchen and servers to ensure efficient service - Assisting with basic administrative tasks, such as answering phones and taking reservations - Maintaining cleanliness and organization in the reception and waiting areas ** Requirements:** - Previous experience in a similar role is preferred but not required - Excellent communication and customer service skills - Ability to remain calm and professional under pressure - Strong organizational skills and attention to detail - Flexibility to work evenings, weekends, and holidays as needed ** Benefits:** - Competitive hourly wage or annual salary depends on the experience and the commitment - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time

Location: London, UK Company: Stanley Ley About Stanley Ley: Stanley Ley is a renowned provider of high-quality legal wear and accessories, serving professionals in the legal field. We pride ourselves on our commitment to excellence and exceptional customer service. Job Summary: We are seeking a detail-oriented and organized Administrative Assistant to support the daily operations of Stanley Ley. The ideal candidate will handle administrative tasks, assist with customer service, and ensure smooth functioning across the business. Key Responsibilities: Administrative Tasks: • Manage and organize company documents, files, and records. • Handle correspondence, emails, and phone calls professionally and efficiently. • Schedule appointments, meetings, and maintain calendars for senior staff. • Process invoices, payments, and basic bookkeeping tasks. • Order and maintain office supplies. Customer Service Support: • Assist customers with inquiries, both in-person and via phone/email. • Ensure a professional and welcoming environment for clients visiting the store. • Handle customer complaints or escalate them to the appropriate department. Operational Support: • Coordinate with suppliers to track orders and deliveries. • Assist in preparing reports, presentations, and spreadsheets. • Support the management team with ad-hoc tasks and projects as needed. • Ensure compliance with company policies and procedures. Requirements: • Experience: Previous experience in an administrative or assistant role preferred. • Skills: • Excellent written and verbal communication skills. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook). • Strong organizational and multitasking abilities. • Attention to detail and accuracy. • Ability to handle sensitive information with confidentiality. • Personal Attributes: • Professional demeanor and a positive attitude. • Ability to work independently and as part of a team. • Customer-focused mindset. What We Offer: • Competitive salary. • A supportive and collaborative work environment. • Opportunities for professional development and growth. • Discounts on company products. How to Apply: Please send your CV and a cover letter detailing your suitability for the role.

Property Manager – GH Property Hub Ltd GH Property Hub is looking for a self-motivated and ambitious Property Manager to join our growing team. In this role, you will receive full training to bring in new business, helping you develop essential skills in sales and property management. Additionally, you will be trained to become an Inventory Clerk, earning extra income per report—another great incentive to maximize your earnings. This is not just a job; it's a career opportunity. The more business you bring in, the more you earn. How far you go depends on your drive and ambition. While this is a junior role, we are looking for someone who sees a long-term future in property management. If you prove yourself during the six-month probation period, you will receive a promotion, salary increase, and higher commission rates. We want someone ready to make their mark in the business, with the ambition to grow into a senior management role within the firm. Key Responsibilities: - Receive training to generate new business opportunities. - Act as the primary point of contact for tenant queries. - Ensure timely collection of rent and payments. - Oversee daily property operations, ensuring efficiency and compliance. - Coordinate maintenance, repairs, and inspections to maintain property standards. - Manage administrative tasks, including updating property records and lease documentation. - Respond promptly to emergencies and resolve urgent issues. - Foster strong tenant relationships and provide excellent customer service. - Negotiate and review costs to maximize efficiency. - Maintain communication with directors, escalating issues when necessary. - Receive training as an Inventory Clerk and earn extra income per report. Requirements: - Keen to learn new knowledge of property management and relevant legislation. - Become Familiar with property management software - Excellent organisational and time-management skills. - Ability to work independently and manage multiple tasks effectively. - Strong communication and problem-solving skills. - A proactive, self-motivated attitude with great attention to detail. - Experience in residential property management/lettings is preferred, but candidates with a strong customer service background and a passion for property will also be considered. What We Offer: - Salary: £12,000 per annum. - Commission: 10% on both sales and lettings. - Additional Earnings: Paid per inventory report completed. - Career Growth: After 6-month probation, promotion, salary increase, and higher commission rates. Long-term opportunity to grow into a senior management role. Working Hours: - Monday to Friday: 9 AM – 5 PM - Saturday: 10 AM – 3 PM If you are ambitious, hardworking, and eager to build a future in property management and Property sales, we want to hear from you! Apply today and start your journey with GH Property Hub.

· Take incoming calls · Deal with non-contract customer service issues (e.g. delivery tracking, send certificates of conformity/data sheets, provide order/delivery updates) · Order Processing · Complete supplier questionnaires for new customers and credit application forms for new suppliers · Purchase consumables and equipment for own use · Keep certification up to date: Constructionline Gold, RISQS, Achilles Linkup · Responsible for HSQE Management System and ensuring it is ISO Compliant · File documents and organise central filing system

Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Assistant Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements: - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience. - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.

Job Summary We are seeking a highly organised and efficient Front Office Specialist to join our team. The successful candidate will be the first point of contact for our clients, providing exceptional administrative support and ensuring the smooth operation of our front office. This role requires strong clerical skills, proficiency in computerised systems, and a professional demeanour to handle various tasks effectively. Duties Greet clients and visitors in a friendly and professional manner, ensuring a positive first impression. Manage incoming phone calls with excellent phone etiquette, directing calls as necessary. Perform data entry tasks accurately and efficiently, maintaining up-to-date records. Assist with administrative tasks including filing, photocopying, and managing correspondence. Handle basic bookkeeping tasks using our system for financial operations. Maintain an organised office environment, ensuring all supplies are stocked and readily available. Collaborate with team members to support various projects and initiatives as needed. Qualifications Proven experience in an administrative or office role is preferred. Strong organisational skills with the ability to prioritise tasks effectively. Proficient in computerised systems. Excellent typing skills with attention to detail for accurate data entry. Demonstrated ability to maintain professionalism in all interactions. A proactive approach to problem-solving and the ability to work independently or as part of a team. If you are an enthusiastic individual with a passion for car maintenance, providing exceptional front office support, we encourage you to apply for this exciting opportunity! Job Types: Full-time, Permanent

About the job We are seeking a confident and experienced Reception Supervisor to become part of our Front Office Team at Quest Apartments Hotels, Liverpool. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. As our Reception Supervisor, you will: Be responsible for the day-to-day supervision of the Front Office Team, from customer service to administration Ensure that the team offers a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Take initiative in accommodating the customers’ needs in a resourceful manner Undertake and oversee Front Office administrative tasks in accordance with Company standards, procedures and legal obligations Ensure that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. Here at Quest Apartments Hotels, we promote an Enterprising and Winning Mindset. Previous experience in a similar role is desirable; however, we are looking for candidates who have the right attitude to learn, good problem-solving skills and the ability to apply these to the job role. This is your opportunity to be part of our team as a Reception Supervisor. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Health Insurance Refer a Friend bonus Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Ascott has about 94,000 operating units and more than 64,000 units under development, making a total of about 159,000 units in over 900 properties. As part of The Ascott Limited, Quest Apartments Hotels offers contemporary and sleek studios and apartments with modern comforts, business connectivity and additional services that can be customised to our guests’ lifestyle and needs, with prime locations worldwide. Required skills: Time Management, Decision Making, Customer Service, Leadership, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Communication Skills, Problem Solving £12.10 per hour Department: Reception About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

General Manager Job Description Company Overview: Steakhouse, originally established in the vibrant community of Hackney, is renowned for its commitment to live fire cooking, which brings a unique depth of flavor to its carefully curated menu. This cooking technique is one of unique STEAKHOUSE signature attractions, setting it apart in the competitive London restaurant scene. The steakhouse is celebrated not only for its innovative approach but also for its small, focused menu that emphasizes the freshness and quality of its offerings. Our steakhouse has successfully carved a niche as a premier destination for steak enthusiasts, garnering a loyal following and critical acclaim, making it a standout small establishment. As part of its ambitious growth strategy, our Steakhouse is set to expand its operations to Canary Wharf, marking a significant milestone in its journey. This move is designed to cater to a broader audience, bringing distinctive dishes and unique dining experience to one of London’s most dynamic upcoming leisure and dining destinations. The expansion into Canary Wharf represents a pivotal step forward, promising to introduce our Steakhouse to a new clientele while continuing to uphold the high standards that have defined its success in Hackney. Key Responsibilities: Overall Operational Oversight: Manage both front of house and back of house operations, ensuring seamless integration and efficiency across the restaurant. Budgetary and Cost Management: Actively contributes to budgetary meetings, offering insights and strategies to manage costs effectively. Works collaboratively with the management team to implement cost-saving measures without compromising service quality. Comprehensive Staff Management: Manages the scheduling for all restaurant staff, ensuring optimal staffing for both front of house and back of house. Directly manages the rota for back of house staff, coordinating kitchen operations to ensure efficiency during all service periods. Enhanced Quality Control: Oversees the quality and safety of all food items served at the restaurant. Supervises ingredient selection and kitchen hygiene practices to meet health and safety standards. Operational Collaboration: Ensures that kitchen operations are fully aligned with front of house activities, fostering a collaborative environment between all staff. Acts as the point of contact for both areas, resolving any operational conflicts and ensuring a smooth service delivery. Culinary Oversight and Reporting: Plays a key role in culinary decision-making processes, providing input and guidance on menu selections and kitchen practices. Reports directly to the owner about kitchen performance, needs, and any significant operational issues or achievements. Facilitates communication between the kitchen team and the restaurant management to ensure all parties are informed of operational statuses and strategies. Job Requirements and Prerequisites: Educational Background: Bachelor’s degree in Business Administration, Hospitality Management, or a related field is preferred but not essential. Experience: Minimum of 3 to 5 years of management experience in a high-volume restaurant or hospitality environment. Proven experience in managing a large team in a fine dining or upscale casual dining setting. Previous experience with budget management, cost control, and financial reporting. Certifications: Food Safety Certification is required. Additional certifications related to hospitality management would be advantageous but not essential. Skills and Competencies: Strong leadership skills with the ability to motivate and manage a diverse team. Excellent organizational and time-management abilities. Proficient in conflict resolution, with a strong focus on customer service. Capable of making quick decisions under pressure. Exceptional communication skills, both verbal and written. Competency in using restaurant management software and systems for scheduling, inventory, and POS operations. Personal Attributes: High level of professionalism and dedication to operational excellence. Passionate about food quality and customer satisfaction. Ability to work flexible hours, including nights, weekends, and holidays as required by the restaurant's operational needs.

Job Overview We are seeking a highly organised and detail-oriented Office Administrator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by managing administrative tasks, supporting staff, and maintaining efficient office systems. This position requires proficiency in data entry, strong computer skills, and excellent phone etiquette. Duties Perform data entry tasks accurately and efficiently to maintain up-to-date records. Utilise Google Suite to create, edit, and manage documents and spreadsheets. Answer phone calls professionally, providing excellent customer service and support. Assist with clerical duties including filing, photocopying, and scanning documents. Maintain an organised office environment by managing supplies and equipment. Support financial processes by using QuickBooks for invoicing and record-keeping. Collaborate with team members to ensure effective communication and workflow. Computerise office processes to improve efficiency and reduce manual tasks. Qualifications Proven experience in an administrative or office role is preferred. Strong organisational skills with the ability to prioritise tasks effectively. Proficient in data entry with a high level of accuracy. Familiarity with Google Suite applications (Docs, Sheets, Drive). Excellent phone etiquette and interpersonal skills for effective communication. Basic knowledge of QuickBooks is advantageous but not essential. Ability to work independently as well as part of a team in a fast-paced environment. Job Type: Full-time Pay: £39,000 per year Schedule: Monday to Friday Language: English (preferred) Visa Sponsorship Available.

Are you passionate about the equestrian world and ready to combine your expertise with office-based responsibilities? Do you have a keen interest in Sports Horses, do you know a little about breeding or are you a linear scoring wizard with an in depth knowledge of genetics? We are interested in hearing from you at either end of the spectrum! Have you got an interest or background in social media marketing? We are seeking a dedicated and knowledgeable Equestrian Specialist Office Administrator to join our dynamic team at Elite Stallions (UK) Ltd, the UK’s foremost agent and importer of sport horse semen. This position is ideal for someone who understands the equestrian industry, thrives in a professional office environment, is flexible, well presented, a great communicator and who is calm under pressure Position: Equestrian Specialist Office Co-ordinator Location: Devon. Job Type: Full-Time, summer and winter working hours differ, flexibility is required. Summer hours are longer, winter hours are very flexible and much shorter. March to September, the office opens at 6:30, this position is for a 7am start. Salary: Competitive, based on experience and knowledge in the sphere. The role is office based - the location is rural, a driving license will be necessary, there are no public transport links. Potential for service linked accommodations by arrangement. Note - Some weekend working may be required. Key Responsibilities: Act as the primary point of contact for client enquiries, incoming sales calls and support. Manage scheduling, bookings, and coordination for semen shipments. Maintain accurate records of courier shipments, orders, inventory. Provide administrative support to the team, including email correspondence, document preparation, and database management. Collaborate with marketing to create equestrian-specific content for newsletters, social media, and promotional materials. Liaise with suppliers and clients to ensure smooth operations. Liaise with publications, shows, industry specialists, European studs, competitors and vets. Stay informed about industry trends, products, and advancements to provide informed recommendations. The current position also combines with lab management and the inventory of the frozen semen stocks and shipping, What We're Looking For: Experience: Desirable - A strong background in the equestrian industry, either professionally or as an enthusiast but with a working knowledge of equestrian terminology and a a desire to learn more. Skills: Essential - Proficient in office software (e.g., Microsoft Office Suite, scheduling tools) with excellent organisational and communication skills. Ability to see things through. Knowledge: Desirable - Familiarity with equestrian (specifically breeding) terminology, and best practices is desirable. Team Player: Ability to work collaboratively while taking initiative on individual tasks. Flexibility, desire to travel in Europe. Detail-Oriented: Keen attention to detail, especially in administrative tasks and customer service. Technological ability and process driven thinking. Excellent organisational skills required. Why Join Us? Be part of a passionate, fun, equestrian-focused team. Work in a supportive, safe and personally connected environment. Enjoy opportunities to contribute to a growing company and associated companies, with a shared love for horses. Competitive salary and benefits package, including potential for professional development. A supportive work environment where your expertise is valued. Potential for a live in position Flexible hours with the potential for travel and exposure within the industry. Be part of a cutting edge team at the forefront of the industry. How to Apply: If you’re ready to bring your equestrian knowledge and office skills together, we’d love to hear from you! Please send your CV and a cover letter detailing your experience and passion for the equestrian industry in the first instance to: Please note, it is important to have an understanding of the equestrian breeding season, this job comes with very limited holiday in the key months of March to September and very permissive holiday slots in the off season months. You will be contacted if we wish to progress your application, you may be required to complete a pre-interview pack. Take the reins of your career—apply today! Things to consider before you make your application: The equine industry, whilst incredibly rewarding, is hard work and is not all about a 9-5, this is not that kind of job. You may be asked to: Assist with open days, travel overseas, work weekends, work extra hours, travel with your job within the UK, undertake other duties by agreement. The office can be very high octane in the high season, you will need to be able to work under pressure and after training, take responsibility. This is not a riding or yard position. There is no hands on care of equines in this position.

Job Title: Sales Administrator Job Summary: We are seeking a detail-oriented Sales Administrator to support our sales team and enhance our customer experience. The ideal candidate will be responsible for managing sales data, processing orders, coordinating with clients, and ensuring timely communication between departments. Key Responsibilities: - Assist in the preparation of sales reports and forecasts. - Process sales orders and manage order fulfillment. - Maintain customer records and update databases. - Coordinate communication between sales, marketing, and customer service teams. - Provide administrative support to the sales team as needed. Qualifications: - Proven experience in sales administration or a similar role. - Strong organizational and multitasking skills. - Proficiency in MS Office and CRM software. - Excellent communication skills.

At Naana we are dedicated to promoting holistic well-being through a range of health and beauty services. Our studio offers a serene environment where clients can rejuvenate their bodies and minds. We are now seeking a skilled and certified Supervisor - Health + Beauty to lead our dynamic team and assist in running the business, including administrative duties. Job Description: We are looking for a motivated and experienced individual to oversee the daily operations of our Health and Beauty department. As a supervisor, you will not only manage our team of Massage Therapists and wellness professionals but also assist with the administrative tasks necessary to keep the studio running smoothly. The ideal candidate will have a strong background in health and beauty services, leadership skills, and a passion for holistic care, combined with business management expertise. Responsibilities: • Supervise and support a team of massage therapists and beauty professionals. • Ensure the highest standards of customer service and client satisfaction. • Oversee scheduling, training, and performance evaluations of staff. • Manage daily administrative tasks, including appointment scheduling, client records, and inventory management. • Maintain cleanliness, organization, and compliance with health and safety regulations. • Develop and implement strategies to promote services and increase client retention. • Stay updated on industry trends and introduce new techniques and treatments as appropriate. • Handle client feedback and resolve any concerns in a professional manner. • Collaborate with management to meet business goals and drive the studio’s success. • Assist with budgeting, financial reporting, and other business operations as needed. Qualifications: • Certified Massage Therapist or certified beauty professional with a valid license (as required by local regulations) is a must. • Proven experience in the health and beauty industry, preferably in a supervisory role. • Strong leadership, communication, and organizational skills. • Experience with administrative tasks such as scheduling, client management, and inventory control. • Knowledge of various massage techniques and beauty treatments. • Commitment to providing a high-quality, client-focused experience. • Ability to inspire and motivate a team in a fast-paced environment. • Flexibility to work evenings, weekends, and holidays as needed. What We Offer: • Competitive salary with benefits and performance-based bonuses. • Opportunities for professional development and advanced training. • A supportive, nurturing work environment focused on well-being. • Discounts on studio services and products. • Flexible scheduling to promote a healthy work-life balance. If you are a certified professional with both health and beauty expertise and administrative skills, we invite you to apply and join our team. Help us create a space where clients feel valued, relaxed, and revitalized while contributing to the successful operation of the business!

Responsibilities: Greeting visitors. Welcoming guests upon arrival, directing them to the appropriate person, place or studio, and letting them know where everything is. Managing the Phone: Answering calls, checking the voicemail system and passing on relevant messages. Managing Holiday Requests for Staff: Logging staff holiday requests, who is covering them and updating the system appropriately Taking payments for Drinks / Merch / CoWork Space Filing and document management: Organizing and maintaining physical and electronic files, ensuring documents are readily accessible. Implementing systems as needed to streamline processes. Dealing with General Enquiries : Replying to messages, managing the inbox, dealing with walk in’s General Housekeeping : Keeping the area tidy and presentable for guests and Maintaining studio spaces Admin project assistance/ Event Management : We run many smaller events and project manage a couple of blogger events throughout the year, assistance in managing these events will be part of the role. This role is designed to help with the smooth running of the studio and to take on day to day administrative tasks as we go through a growth period and the Owner needs more time to focus on bigger projects. This company started as a sole trader, is now limited and has been on a good growth projection since it started 3 years ago. We have won best Yoga studio in Essex 2022 & 2024, What we offer is unique in comparison to any other Yoga studio around and we have a fantastic community, therefore we are looking for candidates that are familiar with our industry and can add to it. We have a large team of volunteer receptionists who work 4/4.5 hour shifts in the mornings and evenings and this role will be to head up that team and take over a lot of the day to day runnings and comms. This role has lots of potential to grow but comprises many elements such as a little marketing, content creation, event management and customer service as well as a little housekeeping and staff management. The ideal candidate would be invested in healthy living and have an interest in the Yogic Lifestyle and practices, have 2 years experience in Reception/ Administration work, be a forward thinker with creative ideas but also have a professional and friendly manner to deal with our members. This is a fairly low volume space so mindfulness in behaviour is a must as well as being presentable. We’re looking for someone who can hit the ground running and is confident to work alone after training has been provided. The role is to start ASAP. Perks & Benefits: Free Parking Free Yoga membership Relaxed environment This is a freelance contract role.

Job description IVF London is an established business offering bespoke fertility care and treatments to our clients. We are seeking for a highly motivated individual that is looking to build a career in administration and as front of house. You will be required to work on weekends at least twice a month. The ideal candidate should have: A friendly personality with knowledge or interest in fertility Be approachable and flexible in their work, be able to gain our clients trust Experience in Microsoft Office Suite Excellent spoken and written English Experience: 1-2 Years experience in customer service and administration Language: Excellent English and any other European or Asian language will be highly desirable Core duties will be: Answering the telephone and taking telephone bookings ad payments Calling clients to ensure that the data we hold on them is up to date Creating patient files Dealing with patient referrals Type up dictated letters Taking meeting minutes Creating invoices Sending literature packs to our clients Data entry Diary management Creating audits The scope of this role has the potential to expand significantly for the right person. You will need to be IT literate and comfortable operating both via email and over the telephone. We will provide training on the specific systems that we use. Job Types: Full-time, Part-time Work Location: In person

Position: Lettings Manager Location: Hanley Branch, Stoke-on-Trent Reports To: Branch Manager Salary: Competitive, based on experience About Alexander James Property Ltd Alexander James Property Ltd is a trusted and reputable estate agency specializing in residential and commercial property lettings, management, and sales. Our Hanley Branch is dedicated to providing exceptional service to landlords, tenants, and property investors. **Role Overview** As a Lettings Manager, you will be responsible for overseeing all aspects of the lettings department, ensuring smooth property rentals and compliance with legal requirements. The ideal candidate should have a strong background in property valuation and a proven track record in managing the lettings process effectively. You will play a key role in driving business growth, maintaining client relationships, and ensuring that our properties are marketed efficiently to maximize occupancy rates. **Key Responsibilities** Property Valuation & Lettings Strategy Conduct accurate property valuations to determine competitive rental prices. Provide expert advice to landlords on market trends and property value maximization. Develop and implement strategies to attract high-quality tenants. Property Management & Compliance Oversee all aspects of property lettings, from marketing to tenancy agreements. Ensure compliance with lettings legislation, including Right to Rent checks and deposit protection. Conduct regular property inspections and manage maintenance requests. Client Relationship Management Build and maintain strong relationships with landlords and tenants. Act as the main point of contact for landlord queries and concerns. Resolve any disputes efficiently and professionally. Team Leadership & Development Manage and mentor a team of lettings negotiators and administrators. Set performance targets and ensure the team meets company objectives. Marketing & Business Development Promote properties through various marketing channels, including online listings and social media. Identify new business opportunities to expand the lettings portfolio. Attend networking events and maintain an active presence in the local property market. Required Skills & Experience Proven experience in property lettings and management. Strong background in property valuation and rental market analysis. Excellent knowledge of UK lettings regulations and compliance requirements. Strong sales and negotiation skills with a results-driven mindset. Exceptional communication and customer service skills. Ability to manage and develop a team effectively. Proficiency in property management software and CRM systems. Full UK driving license and access to a vehicle. **What We Offer** Competitive salary with performance-based incentives. Ongoing professional development and training opportunities. Supportive and dynamic work environment. Opportunities for career progression within the company. How to Apply If you are an experienced and motivated property professional looking to advance your career, we would love to hear from you. Please send your CV and a cover letter outlining your experience and suitability for the role apply. Alexander James Property Ltd is an equal-opportunity employer. We encourage applications from all qualified candidates. Job Types: Full-time, Part-time, Permanent Expected hours: No more than 35 per week Additional pay: Commission pay Performance bonus Benefits: Company car Company events Schedule: Monday to Friday Weekend availability

About us: We help businesses in the construction industry complete their projects on time and within budget. We do this by supplying trained operatives to offload, carry and distribute materials to site locations. On average, we cover over ten thousand jobs in any given year. We provide our clients with the below: - Glass lifting and distribution teams - Plasterboard lifting and distribution teams - Operatives to load, offload and distribute materials to site - General day labourers - Glass fitters’ mates and glass cleaners Candidate: We are looking for a proactive, highly focused, organised individual who will ensure the proper workflow of booking procedures, and will also support the team by quoting our clients and organising our labour force. You will maintain a positive and friendly attitude on the phone while acting as the first line of contact for the business. Promptly answering client telephone calls and email enquires of bookings and quotes Communicate with our labour force to assign them to multiple daily bookings across multiple construction sites around the UK Ensure effective working relationships with staff & clients Cover any other related work as required Work Collaboratively with other employees as well as working autonomously Be able to demonstrate excellent customer service skills Able to work efficiently under pressure Excellent communication skills Exceptional attention to detail Experience of staffing coordination/booking management is particularly desirable Previous experience could be in an administration or recruitment role Portuguese speaking is a big advantage (A lot of our operatives can speak Portuguese & English) Working hours are Monday to Friday 08:00am to 4:30pm Salary on offer is between £27000 and £34000 per annum depending on experience plus performance based bonus Annual leave: 22 days plus bank holidays, PLUS 5/6 days over Christmas Company mobile phone Industry Construction / Office partitioning Employment Type Full-time

About Us: We are a high-end salon offering a range of services, including nails, beauty, hair, and a luxurious Turkish hammam experience. Our team is dedicated to providing exceptional service, and we are looking for a professional and friendly receptionist to be the first point of contact for our clients. Job Responsibilities: - Greet and welcome clients with a warm and professional manner. -Answer phone calls, WhatsApp messages, and emails promptly. -Book and manage client appointments using our simple and easy-to-use booking system. -Provide accurate information about our nail, beauty, hair, and hammam services (full training will be provided). -Handle client inquiries and assist with any rescheduling or cancellations. -Maintain a tidy and organised reception area. -Process payments and manage basic administrative tasks. -Communicate efficiently with the salon team to ensure smooth daily operations. Requirements: -Fluent in English (spoken and written). -Russian/Ukrainian and/or Arabic language skills are a big plus. -Excellent communication and customer service skills. -Friendly, professional, and well-presented. -Basic computer skills – ability to quickly learn and use our booking system. -Ability to multitask and stay organised in a busy salon environment. -Previous experience in a receptionist or customer service role is preferred but not required. What We Offer: -Full training on our services and booking system. -A supportive and friendly work environment. -Competitive salary. -Staff discounts on salon services. -Opportunities for growth within the business. If you think you would be a great fit for this role, we’d love to hear from you!

Job Title: Store Supervisor/Manager for Jewelry Store Position Overview: As a Store Supervisor/Manager for our stores, you will be responsible for overseeing the day-to-day operations of the store and ensuring the highest level of customer satisfaction. Your main duties will include supervising staff, managing inventory, maintaining the store appearance, and providing exceptional customer service. You will also be responsible for achieving sales targets, implementing marketing strategies, and ensuring compliance with company policies and procedures. Key Responsibilities: Team Supervision: Lead and supervise a team of sales associates, ensuring they are trained and motivated to deliver excellent customer service. Assign duties, manage schedules, and provide guidance when necessary. Customer Service: Ensure an exceptional customer experience by providing prompt and personalized service. Resolve customer complaints or issues and address any concerns promptly. Sales and Marketing: Monitor and achieve sales targets by implementing effective sales strategies, upselling products, and cross-selling. Collaborate with marketing department to implement promotional activities and attract potential customers. Inventory Management: Maintain accurate inventory records, conduct regular stock checks, and ensure appropriate stock levels are maintained. Coordinate with suppliers for timely replenishment and manage product deliveries. Store Operations: Oversee daily store operations, including opening and closing procedures, cash management, and POS system operation. Ensure compliance with company policies, pricing guidelines, and safety procedures. Visual Merchandising: Collaborate with visual merchandisers to create appealing product displays and maintain visual standards in the store. Ensure products are properly labeled and effectively showcased to entice customers.Training and Development: Continuously train and develop sales associates on product knowledge, customer service skills, and sales techniques. Conduct regular performance evaluations and provide constructive feedback to improve individual and team performance. Reporting and Analysis: Generate sales reports, analyze data, and identify trends to make informed business decisions. Provide insights and recommendations to the store manager for improving sales and customer satisfaction. Administration: Complete administrative tasks such as preparing work schedules, managing employee records, and maintaining accurate sales and inventory reports. Above all, we expect you to maintain the highest integrity and values of the company while performing your job role.

Job Title: Customer Manager & Assistant Location: Remote (Work from Anywhere) Job Type: Full-Time About Us: Hidex is a forward-thinking company committed to delivering exceptional service and value to our clients. We believe in building strong relationships and providing personalized solutions to meet our customers' needs. As we continue to grow, we are looking for a dedicated and organized Customer Manager & Assistant to join our team remotely. Job Description: We are seeking a proactive and detail-oriented individual to take on the dual role of Customer Manager & Assistant. In this position, you will be responsible for managing customer relationships, ensuring client satisfaction, and providing administrative support to streamline operations. The ideal candidate is a multitasker with excellent communication skills, a customer-first mindset, and the ability to work independently in a remote setting. Key Responsibilities: Customer Management: - Serve as the primary point of contact for assigned customer accounts, building and maintaining strong relationships. - Address customer inquiries, resolve issues, and ensure a high level of customer satisfaction. - Monitor customer accounts to identify opportunities for upselling or cross-selling products/services. - Collaborate with the sales and support teams to ensure seamless customer experiences. - Gather customer feedback and share insights with the team to improve products/services. Administrative Support: - Assist with scheduling, email management, and calendar coordination for the team. - Prepare and organize reports, presentations, and customer communications. - Maintain accurate records of customer interactions and account details in the CRM system. - Handle data entry, file organization, and other administrative tasks as needed. - Support the team with project coordination and follow-up on action items. Qualifications: - Proven experience in customer service, account management, or administrative support. - Excellent communication skills, both written and verbal. - Strong organizational and time-management abilities. - Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint). - Ability to work independently and prioritize tasks in a remote environment. - A proactive and problem-solving attitude with a focus on delivering exceptional service.

Job Title: Property Coordinator/Assistant Property Manager Reporting To: Director/Operations Manager Place of Work: 29A Osiers Road, Wandsworth, London, SW18 1NL Position: Full Time – Monday-Friday – 9am-5.30pm Salary: Dependant on experience and qualifications Job Description: This role would suit an applicant with excellent customer service and administration skills. Will suit a self-motivated individual who can deal efficiently with customer enquires and can see these through to conclusion where appropriate. Previous experience in Leasehold property management is ideal but not compulsory as training will be given and the opportunity to work towards IRPM qualification. The role is to provide support to small property management team along with general office admin duties. This will involve and is not limited to: Property Management Team Support · To provide general support to the property management team · Arrange weekly Property Management Team meeting, update tracker, and distribute accordingly. · Working closely with the Property Management team assisting with the management of the portfolio. · Issuing works orders, chasing contractors, and ensuring the works are undertaken to satisfactory completion. · Completing mail merges · Obtaining quotations where necessary · Annual review of contracts alongside property management team and to provide assistance for tender reviews. · Distribution of keys, parking permits etc · Issuing newsletters via mail chimp or another platform · Keeping property websites up to date – Buildings insurance, budgets etc · Taking on responsibilities for the Helpline role as well as being main contact for helpline queries on designated properties · Taking detailed notes and producing meeting minutes · Assisting Leaseholders in submitting insurance claims for damages caused to demised areas. · Submitting and managing insurance claims for damages caused to communal areas. · Online filing at Companies House · To take on the responsibility of projects as and when required to be completed to the given deadlines. Including but not limited to: · Managing and updating of the Master Database · Managing and updating of the Access Log · Managing and updating of key log · Managing and updating of the Compliance diary · Managing and updating of Health and Safety escalations · Managing budget tendering as and when required Telephones · Answering incoming calls and liaising with service helpdesk · Taking and distributing messages to the correct members of the team General Office Admin · Printing, copying, binding, franking etc. · Ordering stationary i.e., paper, envelopes Training Training will be given where necessary, to include but not limited to: · PROPMAN – Both general training and on CRM package · Mail Chimp (email mail out software) · Phone System – Wessex · IT – Wessex Job Types: Full-time, Permanent Pay: £26,000.00-£28,000.00 per year Schedule: Monday to Friday Work Location: In person

Location: London (Hybrid) Salary: £29,500 per annum + Commission About Us: We are a rapidly expanding and dynamic estate agency based in London, offering a blend of traditional values and cutting-edge technology. We’re committed to delivering excellent customer service and helping people find their perfect homes. As we continue to grow, we're looking for an enthusiastic and driven Junior Estate Agent to join our team. If you’re looking to kickstart your career in the property industry, we offer a fantastic opportunity for growth and development. Job Overview: As a Junior Estate Agent, you'll be an essential part of our team, supporting senior agents with various tasks, from managing client relationships to facilitating property viewings. This is an ideal role for someone who is passionate about property and looking to learn all aspects of estate agency. The position is hybrid, giving you flexibility in how and where you work, with a mix of office, on-site, and home-based tasks. Key Responsibilities: Assist senior estate agents with client interactions, including property sales, lettings, and viewings. Conduct property viewings and engage with potential buyers, sellers, tenants, and landlords. Help create and manage property listings across various platforms. Support negotiations and communication between clients to ensure smooth transactions. Provide clients with market insights and advice while learning about the property industry and its legal frameworks. Attend meetings and participate in ongoing training to develop your skills and industry knowledge. Assist with administrative duties, including managing schedules and paperwork. Develop your understanding of the local property market and the wider real estate landscape. Skills and Qualifications: No previous estate agency experience required; we will provide full training and support. Strong communication skills with the ability to interact effectively with clients and colleagues. A professional, friendly, and proactive attitude. Excellent organisational and time-management skills. A motivated self-starter who is eager to learn and take on new challenges. Good attention to detail. Full UK driving license (preferred but not essential). Benefits: Competitive salary of £29,500 per annum plus commission. Hybrid working model – flexibility to work from home, in the office, and on-site. Full training and ongoing professional development. Clear opportunities for career progression. Commission-based earning potential, offering high income growth. Supportive, collaborative, and dynamic work environment. Access to industry-leading tools and resources. Employee perks and incentives. If you’re looking for an exciting opportunity to begin your career in the property industry, apply now and join our growing team! How to Apply: Please submit your CV along with a cover letter outlining why you would be a great fit for this role. We look forward to hearing from you!

Job description Core Role: The CSR has overall responsibility for delivering first class customer service to their Centre’s customers and visitors and ensuring their business needs are met. The role will be extremely varied, and you will be expected to handle multiple tasks. Key Responsibilities and Deliverables: Customer Service Handle day-to-day ‘front of house’ customers and their customers’ liaisons Perform reception duties in an efficient, professional and courteous manner Answer the switchboard and maintain a rapid response rate according to the agreed standards. Log information on the calls received, where required and maintain detailed and accurate records. File date and perform other routine clerical tasks as assigned and for other departments as needed. Operate a variety of standard office machines, including a personal computer and a variety of computer software, phone and photocopier machine. Communicate and respond verbally to clients, suppliers and other members of staff clearly and effectively. Establish and maintain working relationships with co-workers, managers and the general public. Prepare meeting rooms and service of refreshments. Act as a team member and support your co-workers (CSR&BCM) to meet the expectations of clients. Handle all customer/ visitor enquiries in a courteous and friendly manner. Keep the reception and common areas clean and tidy at all times. Use reasonable discretion with customers with input from BCM Administration, Building Protocol and Activities Understand and make sure that customers follow the safety procedures at all times. General housekeeping checks to all floors, tea points and toilets. Order and maintain the correct amount of office supplies. Ensure that Health & Safety elements are managed as directed by the BCM Handle all general filing, word processing, delivery notes and purchase orders. Actively participate in Centre audits. Ensure all conference and meeting rooms are up to the Regal Court standard. Sales and Marketing Participate in Centre tours and become fully aware of Regal Court’s products and services. Be willing to get involved with selling Regal Court’s products and learn about VO’s General Responsivities Adhere to all company’s policies and procedures Read and comply with the instructions and directions as communicated via signs, notice boards and memos Conduct yourself, always, in a professional and responsible manner, promoting a good and proper image of Regal Court. Essential Skills, Experience & Qualifications: Positive customer relationship skills. Interest in learning about commercial business environments and general finance. Demonstrate ability to use knowledge of customer service is a must. Ability to demonstrate systems monitoring and compliance is necessary. Confident communication and presentation skills Curious and people oriented with the ability to engage customers and ask questions with ease. Positive and happy attitude. Computer literate and will learn and show others how to use IT/Telecoms Competencies & Personal Attributes: Outgoing, enthusiastic, honest and confident individual who possess the following attributes: Ability to operate sensitively in multicultural environments and build effective working relations. Self-motivated Strong (written & verbal) communications and diplomatic skills. Ability to maintain control and perform during stressful situations. Is confident and at ease when handling customer/ visitor enquires. Positive and proactive energy. Attention to detail and extremely well organised. Professional telephone manner. PC literate and knowledge of Microsoft package. Excellent team player. Confident to interact with a range of clients up to Board level. The ability to multitask. Customer services Representative should be competent in: Sales Support Renewals Move in & Move out Meeting Rooms Virtual Office Operate GoCardless SagePay Opening & Closing Procedures Health & Safety What we will offer you? Competitive annum salary with progression to progress Monday to Friday, 8:30-5:30 Pension Scheme 20 days holiday plus all public bank holidays. Training and development opportunities. Job Type: Full-time Pay: £23,000.00-£26,000.00 per year Additional pay: Bonus scheme Quarterly bonus Benefits: Company pension Free parking Life insurance On-site parking Sick pay Schedule: 8 hour shift Monday to Friday No weekends Work Location: In person

Job Title: Outbound Customer Services Advisor Location: South Marston, Swindon Contract: Initially temporary with permanent potential Salary: Up to £12.50 per hour Hours: Monday to Friday 37.5 hours per week – Requirement to work weekends on rota basis Background We are OutsideClinic - the UK's leading specialist provider of eye and hearing health care at home. Our mission is to improve the health, wellbeing and happiness of older people. We do this by providing extra ordinary care through life enhancing life changing clinical domiciliary services. We believe that clinically excellent eye and hearing health care should be accessible and affordable for all, especially for those who can't get to the high street unaided. We are seeking an energetic, passionate, and highly motivated Customer Service Advisor who is committed to helping people with their hearing needs. This individual will make outbound calls to both new and existing customers, maximising booking opportunities, while occasionally handling inbound calls. The ideal candidate will exhibit excellent communication skills, a customer-focused mindset, and a genuine desire to assist others. Success in this role requires enthusiasm, compassion, and the ability to thrive in a fast-paced environment. This position combines proactive outreach to potential customers with exceptional service and support for inbound enquiries. Principle Accountabilities Outbound Sales: - Engage with new leads to initiate conversations, focusing on scheduling private hearing tests with our Hearing Aid Dispensers, while identifying upselling opportunities where appropriate. - Prior experience in outbound calling is highly desirable, as this constitutes approximately 70% of the role. - Identify customer needs and propose suitable solutions. - Consistently achieve and exceed assigned targets and KPIs. - Maintain accurate and detailed records of calls and sales activities in the CRM system. - · Proactively follow up on leads generated through marketing campaigns. Inbound Customer Support: - Handle incoming calls from customers with a proactive approach to understanding their requirements. - Resolve customer concerns promptly and effectively, maintaining high levels of satisfaction and encouraging positive Trustpilot reviews. - Provide professional and courteous service to both new and existing customers via telephone and email. - Identify opportunities for lead generation during customer interactions. - Perform occasional administrative tasks as required. About you You will have: - Proven experience in a sales role, ideally with both inbound and outbound responsibilities. - Excellent verbal communication and active listening skills. - Strong negotiation and persuasion abilities. - Proficiency in basic IT systems, including customer databases, email, and Microsoft Office applications. - Familiarity with CRM tools and sales software (e.g., Salesforce, HubSpot, or similar). - A proven ability to thrive in a target-driven environment. - High levels of organisation and attention to detail. - Resilience and the ability to handle rejection in a professional manner. - Experience within a healthcare setting is desirable. In addition to the principal accountabilities listed above, you may be required to undertake other duties from time to time, ensuring compliance with company policies, procedures, NHS guidelines, and current legislation at all times.

At West Hampstead Dental Practice, we pride ourselves on delivering exceptional dental care in a friendly and professional environment. We are looking for a dedicated and personable Dental Receptionist to join our team and help create a welcoming and efficient experience for our patients. If you're a great communicator, organized, and have a passion for customer service, we'd love to hear from you! Key Responsibilities: Greet and check in patients, ensuring they feel welcome and at ease. Answer and direct phone calls, manage appointment bookings, and follow up with patients for reminders. Handle patient inquiries, both in person and via email, with professionalism and care. Maintain accurate patient records and update personal details as needed. Process patient payments and manage billing inquiries. Ensure the reception area is clean, organized, and stocked with necessary materials. Assist with other administrative duties such as filing, sorting mail, and managing office supplies. Coordinate with dental staff to ensure smooth patient flow throughout the day. Handle patient confidentiality and sensitive information with the utmost care in compliance with privacy regulations. Qualifications: Previous experience as a dental receptionist or in a customer service role preferred. Strong communication skills with a friendly, approachable demeanor. Proficiency in using office software (e.g., Microsoft Office, dental software programs). Ability to multitask and stay organized in a fast-paced environment. Knowledge of dental terminology and treatments is a plus, but not required. Excellent time-management and problem-solving skills. A positive attitude and a genuine passion for helping others. Benefits: Competitive salary. Opportunities for professional development and training. Friendly and supportive team environment. Company Pension We look forward to meeting you! West Hampstead Dental Clinic is an equal opportunity employer.

La Mia Mamma & Made in Italy are seeking for an experienced Assistant Manager who can lead our team and deliver an exceptional service to our guests in La Mia Mamma and Made in Italy Restaurants portfolio. You will report directly to the restaurant manager. La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambience and authentic Italian food. What we offer: - Competitive salary, full time position. - Staff discounts. - Great working environment. - Career development opportunities. - Meals at work. The roles should meet the following: - Service-focused and cost-conscious with expertise in front- and back-of-house operations to establish a welcoming and energetic dining atmosphere. - Excels at increasing check averages through strategic up-selling of food and alcohol. - Adept in all facets of operations to include food quality and presentation, safety and sanitation compliance, budget administration, and inventory management. - Outstanding interpersonal talents, fluent in English. - Assist the restaurant manager with evaluations, staff coaching, recruitment and training. Key skills: - Excellent customer service - Commercial awareness - Excellent interpersonal communication - Problem-solving - Highly organized - Great team player - Positive attitude - You're eligible to work in the UK

We are seeking a dedicated Shop Manager to join our team at. This role offers the opportunity to thrive in a fast-paced retail environment where no two days are the same. As the Shop Manager, you will oversee the daily operations of your store, ensuring both efficiency and profitability. With the customer at the heart of everything we do, you will constantly seek ways to improve service through on-the-job coaching and feedback. Your guidance will ensure that your store remains a safe and welcoming place to work and shop. Key Responsibilities - Team Leadership : Lead and manage a team of colleagues, dedicating regular quality time with them during shifts. - Colleague Engagement : Build personal relationships with colleagues, understanding their feelings about working in the store through regular conversations. Foster a culture where colleague experience is central to our operations. - Self-Serve Culture : Promote and role model a self-serve culture, using available tools to resolve queries and encouraging your team to do the same. - Operational Excellence : Ensure that all colleagues receive appropriate training, a warm welcome to and have the necessary tools to perform their jobs. Ensure compliance with pay and employment standards, and prioritize the safety, health, and wellbeing of your team. - Performance Management : Regularly assess the shape and capability of your team to ensure future readiness through inspiring performance and supporting the creation of a high-performing team. - People Leadership : Oversee people leadership tasks such as absence management and problem-solving. - Recognition and Celebration : Regularly recognize and celebrate the contributions and performance of your team. - Talent Development : Understand the resource needs of your store, identify and develop talent internally, and recruit the best people in the industry. Ensure a diverse and inclusive talent pipeline reflective of the community you serve. - Service Operation : Oversee the operation of all services in your store, including Post Office Local, EvRi, and vending. - Business Implementation : Implement business changes and new ways of working in your store. - Resource Management : Resource your store within the labour budget to ensure it remains open for trading and compliant with recruitment principles. - Customer Experience : Ensure customers have a great shopping experience, and foster trusted partnerships that benefit the local community. - Daily Coaching : Coach your team daily to deliver excellent retail standards and a great shopping trip. - Competitor Analysis : Regularly review local competitor activity to identify opportunities and threats, and take appropriate action. - Health and Safety : Lead a robust health and safety culture, review preventable incidents and accidents, and ensure audit performance is maintained. - Task Support : Assist your team with tasks such as serving customers, stock replenishment, and completing safe and legal routines. - Alcohol Sales : As the DPS/Premises holder, ensure responsible alcohol sales from your store. Job Types - Full-time, Permanent Education - Minimum NVQ level 3 or 4 in Business Administration Experience - Retail sales: 1 year (preferred) - Supervising experience: 1 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred) Licence/Certification - Driving Licence (preferred) - Sponsorship available If you are ready to lead a dynamic team and ensure a top-notch shopping experience for our customers, we encourage you to apply for this exciting opportunity!

We are seeking a dynamic and experienced Store Manager to oversee our retail operations. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Store Manager, you will be responsible for managing daily operations, driving sales performance, and ensuring a positive shopping experience for our customers. This role requires excellent time management, administrative capabilities, and the ability to manage a diverse team effectively. Duties · Manage daily store operations to ensure efficiency and effectiveness. · Lead, motivate, and develop a team of sales associates to achieve sales targets. · Oversee inventory management, including stock levels and product displays. · Implement sales strategies to drive revenue growth and enhance customer satisfaction. · Maintain high standards of visual merchandising and store presentation. · Handle administrative tasks such as scheduling, payroll, and reporting. · Provide excellent phone etiquette when dealing with customer inquiries or complaints. · Ensure compliance with company policies and procedures. · Foster a welcoming environment for customers by promoting a culture of service excellence. · Act as a point of contact for multilingual customers to enhance their shopping experience. Qualifications · Proven experience in retail management or a similar role is essential. · Strong team management skills with the ability to inspire and lead others. · Excellent time management skills to prioritise tasks effectively. · Administrative proficiency in handling reports and operational documentation. · Bilingual or multilingual capabilities are highly desirable to cater to diverse customer needs. · Strong sales management skills with a track record of achieving targets. · Exceptional interpersonal skills with an emphasis on phone etiquette and customer interaction. · Ability to adapt in a fast-paced retail environment while maintaining composure under pressure.

A Sales Administrator is responsible for supporting a sales team by handling administrative tasks that help the sales process run smoothly. This role typically includes duties such as: Managing Sales Documentation: Keeping accurate records of sales orders, contracts, and other important documents. Customer Service: Responding to inquiries, processing customer orders, and maintaining good client relationships. Order Processing: Ensuring that sales orders are properly entered into the system and followed through until they are fulfilled. Sales Reporting: Tracking and reporting on sales performance, preparing sales-related reports for the management team. Supporting Sales Team: Assisting the sales team with administrative support, such as scheduling meetings, arranging travel, and managing customer databases. Inventory Management: Ensuring that inventory levels align with the demand and helping with stock management as required. Liaising with Other Departments: Coordinating with other departments, such as finance and logistics, to ensure smooth delivery of products and services.

Dispensary Manager Overview: We are seeking a highly organized and experienced Dispensary Manager to oversee the daily operations of our dispensary. The Dispensary Manager will be responsible for managing staff, ensuring compliance with regulations, maintaining inventory, and providing exceptional customer service. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for the pharmacy industry. Responsibilities: - Manage all aspects of the dispensary's operations, including inventory management, staff scheduling, and customer service - Ensure compliance with all local and NHS regulations - Train and supervise dispensary staff to provide exceptional customer service and maintain a safe and welcoming environment - Monitor inventory levels and coordinate with suppliers to ensure adequate stock - Implement effective sales strategies to maximize revenue and meet sales targets - Maintain accurate records of sales, inventory, and customer information - Stay up-to-date with industry trends, regulations, and best practices - Skills: - Strong administrative skills with the ability to multitask and prioritize tasks effectively - Bilingual proficiency (preferred) to effectively communicate with diverse customers - Proven ability to manage a team and foster a positive work environment - Excellent organizational skills with meticulous attention to detail - Strong leadership abilities to motivate and inspire staff members - Effective communication skills both verbal and written - Exceptional time management skills to meet deadlines and manage competing priorities - Proficient phone etiquette for handling customer inquiries - Previous experience in retail pharmacy (preferred) - Multilingual abilities (preferred) to cater to a diverse customer base - We offer competitive compensation based on experience. - If you are passionate about the pharmacy industry and possess the necessary skills to excel in this role, we encourage you to apply. Please submit your resume highlighting relevant experience.

The Company: An exciting opportunity for a Fashion Administrator / Sustainability Co-ordinator with strong organisation skills and who is fully PC literate to join a Apparel and Accessories supplier to the UK high street. This is a varied role encompassing administration, stock management and forecasting, customer system administration and is a fantastic company with progression opportunities. The Role: Working alongside the sales, design and merchandising team and ensure all the procedures emanating from the sale to the customer are managed efficiently and effectively. Receiving all the product and sales information from the sales team and producing the final range sheets for each customer. Meticulous attention to detail. Data input Sample administration - assisting in the organisation and filing of samples received from various suppliers and maintaining accurate records. Placing purchase order instructions Checking order confirmations from the suppliers. Assisting Account Co-ordinator’s with all administration requirements as required. Skills Required: Will have worked in a similar role Must have excellent administration and organisational skills to a high level Computer skills including Microsoft Word, Excel, Outlook etc to a high level Great interpersonal and communications skills. Ability to effectively self-manage. Positive and proactive. Able to deliver superb customer service. Educated to degree level (preferred).